Just bought Razr HD XT925 cant update - RAZR HD Q&A, Help & Troubleshooting

I got some doubts on this phone ... I just bought it but I'm from Puerto Rico the company name is Claro, it is the XT925 I cannot get the jelly bean update im stuck at 4.04 and its been a pain in the ass to find information about the ****ty company and this phone. All I wish to do is to be on 4.1.2 I was thinking on rooting, to get bootloader unlocked bit everytime I try the root app it fails
I also wouldn't know wish rom to use since I'm from Claro Puerto Rico...

deathskater said:
I got some doubts on this phone ... I just bought it but I'm from Puerto Rico the company name is Claro, it is the XT925 I cannot get the jelly bean update im stuck at 4.04 and its been a pain in the ass to find information about the ****ty company and this phone. All I wish to do is to be on 4.1.2 I was thinking on rooting, to get bootloader unlocked bit everytime I try the root app it fails
I also wouldn't know wish rom to use since I'm from Claro Puerto Rico...
Click to expand...
Click to collapse
Try this.
https://motorola-global-portal.cust...iNXNoZG16cGwiLCJzZXNzaW9uSUQiOiI1c2hkbXpwbCJ9

lyoth said:
Try this.
https://motorola-global-portal.cust...iNXNoZG16cGwiLCJzZXNzaW9uSUQiOiI1c2hkbXpwbCJ9
Click to expand...
Click to collapse
Already tried that, I cannot find my carrier or the XT925 there what do you expect me to do?

Was trying to enter the recovery volume p and power reset to factory and then check for updates but... this phone will simply boot when selected the factory option, if I select the recovery option I get an error android.

deathskater said:
Was trying to enter the recovery volume p and power reset to factory and then check for updates but... this phone will simply boot when selected the factory option, if I select the recovery option I get an error android.
Click to expand...
Click to collapse
NVM i found it... i did a factory reset and no luck getting the update

Related

[Q] FIDO Razr HD LTE problems!

Hello all -
New to Android platform. Hope someone from this great forum can assist ... I'll try to be brief. First, my device:
Razr HD LTE xt925
FIDO
Android v.4.1.2
Had attempted a little while ago to unroot my phone, as I was curious about better customization options. For various reasons, I tried to 're-root' and go back to factory. Did that, upgraded from ICS Jellybean 4.1.2 (which is what my phone was on when purchased).
Now, when I boot the phone, I still get the message 'Bootloader is unlocked'. After upgrading from ICS to Jellybean, I saw a large number of Verizon specific apps. When booting the phone, instead of the Motorolla 'M' icon/splash, I get a 'Droid' icon, with sound-effects. Also, System Version shows as 9.16.XT926.Verizone.en.US (even though my phone is an XT925 on FIDO). I obviously fudged something up... !
Most importantly, ever since, my GPS is very spotty, and I cannot get on the FIDO LTE network. In Mobile Networks setting, I have to always have 'Global' selected as network. If I choose LTE/CDMA or GSM/UMTS, it can never find an available network.
I'm really just trying to get my phone back to the state is was when I purchased it.
Any ideas would be GREATLY appreciated!
Canlin said:
Hello all -
New to Android platform. Hope someone from this great forum can assist ... I'll try to be brief. First, my device:
Razr HD LTE xt925
FIDO
Android v.4.1.2
Had attempted a little while ago to unroot my phone, as I was curious about better customization options. For various reasons, I tried to 're-root' and go back to factory. Did that, upgraded from ICS Jellybean 4.1.2 (which is what my phone was on when purchased).
Now, when I boot the phone, I still get the message 'Bootloader is unlocked'. After upgrading from ICS to Jellybean, I saw a large number of Verizon specific apps. When booting the phone, instead of the Motorolla 'M' icon/splash, I get a 'Droid' icon, with sound-effects. Also, System Version shows as 9.16.XT926.Verizone.en.US (even though my phone is an XT925 on FIDO). I obviously fudged something up... !
Most importantly, ever since, my GPS is very spotty, and I cannot get on the FIDO LTE network. In Mobile Networks setting, I have to always have 'Global' selected as network. If I choose LTE/CDMA or GSM/UMTS, it can never find an available network.
I'm really just trying to get my phone back to the state is was when I purchased it.
Any ideas would be GREATLY appreciated!
Click to expand...
Click to collapse
Here's the JB file for Fido/Rogers:
http://sbf.droid-developers.org/van...12.2_CANADA_VANQJBLTEFRCI_P004_CFC_fb.xml.zip
Thanks very much for your reply. I did try flashing with the FIDO file you quoted, and my phone didn't take it. I booted to fastboot, current drivers, and the RSD Lite message I got was:
Failed flashing process. 1/21 flash partition "partition_signed" -> Phone returned FAIL
The corresponding message on my phone was: Failed flashing process. 1/21 flash partition "partition_signed" -> Phone returned FAIL
Hope someone has an idea on how to successfully get back to the FIDO Android v.4.1.2.
Thank you all!
Have you removed the Getvar lines? You can also try the Telcel rom with Fido modem/fsg files placed into it. (That's what I had before custom roms because Fido was slow with JB).
Yes, I did try when removing getvar line in the xml.
I stated erroneously the error on my phone after trying the intitial FIDO flash - the phone error in fact was:
downgraded security version
update gpt_main version failed
preflash validation failed for GPT
I appreciate the input. Any other thoughts on this? I regret trying to unroot the damned thing in the first place... !
Canlin said:
Yes, I did try when removing getvar line in the xml.
I stated erroneously the error on my phone after trying the intitial FIDO flash - the phone error in fact was:
downgraded security version
update gpt_main version failed
preflash validation failed for GPT
I appreciate the input. Any other thoughts on this? I regret trying to unroot the damned thing in the first place... !
Click to expand...
Click to collapse
From what I can see, those errors come when trying to downgrade to ICS through RSD but you are trying to install JB so that makes no sense. Since you are bootloader unlocked you can probably flash the files through fastboot?
no worries man...calm down...you'll be fine...i had the same issue..i'm actually using an xt925 as well; had the same issue a couple of days back...see the issue is the ROMs that you see for xt925/926 is actually the ROM for verizon, so when you flashed a custom ROM, it actually flashed your GSM radio to the version radio, which is CDMA; These are the steps you need to follow, and you're good to go, trust me:
1). After deleting the getvar line, delete 2 lines below it as well, so lines 12 and 13, then try flashing with this new xml file. really imp, this will take about 5-10 mins, then the phone will reboot, dont unplug the cable yet, it's gonna reboot, and ask to sync phone with SIM, do that....and you're good to go.
2). Root.
3). Install TWRP, preferably 2.5, then backup your stockROM.
4). I would recommend using Matt's utility for xt926, and you can perform all the steps in sequence.
note: Since you unlocked your bootloader, you will always get that warning message, it's normal.
lemme know if it works!
eomahos I am in your debt. Worked like a charm!
In step 4 you indicated using 'Matt's utility for xt926' ... I'm not familiar with the utility. Do I use this to install TWRP?
Thanks again man!

LG G2 service disabled and can't soft/hard reset, no IMEI

I noticed that network coverage lost, service disabled was displayed. I put in different SIM card - no success. Checked IMEI - unkonown. Can't enter mobile network preferences(grayed out). Tried to reset through software, nothing happens. Then tried to reset by holding power+down key and after logo flash release power and press again power does'n work. I tried different combination, nothing happens. Then I entered 3845#*802# and when trying to to reset from there - again nothing happens. Tried to select network type in *#*#*#4636#*#*#* and it is changing back to unknown. Phone seems to be very slow and 4636 code needs some 5 minutes to start working.
What could be wrong? I'm out of warranty and have phone only 6 months. I haven't been messing with roms or rooting.
Model:LG-D802
Software 4.4.2
Kernel: 3.4.0
Build number KOT491.D80220f
You need to flash the stock rom
rico_g01 said:
You need to flash the stock rom
Click to expand...
Click to collapse
Thank you rico_g01
So I have to look for D80220f ROM version and flash?
Do you reckon it is the only way? I'll flash it, but I would like to know what could cause such a behavior.
Downloade and flash the latest firmware d80230a 5.0.2 from lg-phone-firmware
I don´t know why,it´s wired because this doesn´t hapen to non rooted devices
rico_g01 said:
Downloade and flash the latest firmware d80230a 5.0.2 from lg-phone-firmware
I don´t know why,it´s wired because this doesn´t hapen to non rooted devices
Click to expand...
Click to collapse
Thank you again!
I opened LG G2 firmware page and got confused. I'm using phone in Ireland, but phone was bought in Latvia(Baltics). Which version should I choose?
I'm now trying to push through sales man who sold me phone to take it for repair, if it does not goes through, I'm going to flash. Never done flashing, so I'll leave it as last resort option.
You can downloade any firmware that is open for the d802
I have on my LG g2 PORTUGAL_OPEN_16G the latest one

H950 blocked

Hi guys, I bought the lg g flex 2 h950 att version and when i put another sim card it asked me to put a code, and i thought it was my sim card code. I put it like 10 times and a message appeared and said that the phone was permanently locked out.
I did a reset, a hard reset in recovery mode and it did not work, i also saw that i can reinstall firmware, but my version is 5.1.1 of android and if i do it my phone will brick. So what can i do? Please i have no idea
Fabricio Jallaza said:
Hi guys, I bought the lg g flex 2 h950 att version and when i put another sim card it asked me to put a code, and i thought it was my sim card code. I put it like 10 times and a message appeared and said that the phone was permanently locked out.
I did a reset, a hard reset in recovery mode and it did not work, i also saw that i can reinstall firmware, but my version is 5.1.1 of android and if i do it my phone will brick. So what can i do? Please i have no idea
Click to expand...
Click to collapse
Hi, I also have a problem , I do not know how to unblock ,im flash from 5.0.1 to 5.1.1 PR, but those have yielded nothing
gezonis said:
Hi, I also have a problem , I do not know how to unblock ,im flash from 5.0.1 to 5.1.1 PR, but those have yielded nothing
Click to expand...
Click to collapse
Hi men, I could fix it, i took it to a technician and he told me that was locked by at&t, of course i knew that, and that there was a server on the internet that could free that lock. I paid like 20$ on that page, honestly i don`t know what page is it but it was the solution, not flashing or even installing a new firmware

{SONIM XP7} Anyone have a Stock ROM?

Does anyone have a stock rom for a SONIM XP7? I am with Bell/BMC Canada -- ill take any carrier as I have the BMC Lollipop FOTA for BMC edition phones, this will re-write my modem...
Any help is appreciated! Will do what I can in return....
Best,
JE
me too i am almost ready to but the same phone a second time and try and clone it to fix it
Empty-handed
jeagle24 said:
Does anyone have a stock rom for a SONIM XP7? I am with Bell/BMC Canada -- ill take any carrier as I have the BMC Lollipop FOTA for BMC edition phones, this will re-write my modem...
Any help is appreciated! Will do what I can in return....
Best,
JE
Click to expand...
Click to collapse
The OEM or Carriers has no update or standalone file at this time. Both state the updates are available only over a OTA.
Based on your details, a provider (Bell Canada, Ontario) has a firmware release (latest brings FW 7A.0.5-11-5.1.1-11.01.24 and Lollipop 5.1.1) that can only be obtained over OTA.
http://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Operating-Systems?alias=sonim-xp7
There aren't any power user friendly tools, so I can see why you're frustrated.
But if I stumble across standalone tools, I'll host the links.
I'm in the boat too i was having software issue's with my phone then purchased another one on kijiji to try and get the stock rom off if it and flash it to mine.I'm having software issues and the one i just purchased the sim card reader is faulty. Sonim support's answer to me in both situations is factory reset the phone.
My issue is when i tried updating with there app it crashed 30% into the update and caused so irreversible bugs that makes my screen stay on all the time.I'm new to this and figured i could copy some system files over to my phone to try and fix this but u give up.Love the phone hate the company for lack of support.
I am stuck with 2 paperweights right now
Same situation here. Device will only boot to recovery, or fastboot.
Rogmatic said:
Same situation here. Device will only boot to recovery, or fastboot.
Click to expand...
Click to collapse
Anyone has extracted partition images from FOTA update? Any help is greatly appreciated...
-albertr
Has anybody managed to pull off some of the stock files? My XP7 stuck on the Sonim logo after doing a factory reset, I think its the boot.img thats corrupt. I contacted Sonim who did not want to know. They did not even offer to do a paid repair as the phone was purchased off ebay. I had a long argument with them about support but still the phone is stuck. I can get into fastboot and recovery, have tried a factory reset, still the same.
jeagle24 said:
Does anyone have a stock rom for a SONIM XP7? I am with Bell/BMC Canada -- ill take any carrier as I have the BMC Lollipop FOTA for BMC edition phones, this will re-write my modem...
Any help is appreciated! Will do what I can in return....
Best,
JE
Click to expand...
Click to collapse
I have the kitkat rom that i used to root this telus xp7 to use on a koodo network
JOchu38 said:
I have the kitkat rom that i used to root this telus xp7 to use on a koodo network
Click to expand...
Click to collapse
Can you share it?
Anyone have firmware?
I have flashed verixon cdma xp7 with lte 4.4 and lost modem. Maybe someone have link for QFIL loaded verizon fw or 5.x lte version?
Hello guys, i have the sonim xp7 and i wiped system in recovery. Now device stuck at logo
someone backup stock rom xp7 pls, i wiped system
minkhs said:
someone backup stock rom xp7 pls, i wiped system
Click to expand...
Click to collapse
I probably have a stock ROM. How do I find out and send it to you? Is this David?

help me about galaxy s4

hi
i have galaxy s4 i want to flash it
but
i dont know my model because
in setting and under battery show gt-i9505
and in download mode show sph-720t
so im confused witch frimware is valid for my phone
hey
does your phone turn on?
which android version are you using if it does?
why do you need to know what you asked for?
explain maybe i can further help you.
are you using verizon or at&t phone? (probably not since you said it's i19505)
Dan-Ruckz said:
does your phone turn on?
which android version are you using if it does?
why do you need to know what you asked for?
explain maybe i can further help you.
are you using verizon or at&t phone? (probably not since you said it's i19505)
Click to expand...
Click to collapse
yes its turn on im on 5.0.1 stock rom
i want to know right model to download right frimware
very simple, go to settings, and scroll down to where it says about phone or info or something, then click software info, and you can find everything there. it is probably i9505.
dan-ruckz said:
very simple, go to settings, and scroll down to where it says about phone or info or something, then click software info, and you can find everything there. It is probably i9505.
Click to expand...
Click to collapse
yes but in odin mode show sph-720t not gt-i9505
-
ok your firmware is sprint, what Odin showing is the correct one, search for cwm for sph-720t.
DO NOT FLASH ROM VIA ODIN, flash new cwm or twrp recovery, then flash new rom through recovery. your firmware is most likely sph-720t which is sprint
dan-ruckz said:
ok your firmware is sprint, what odin showing is the correct one, search for cwm for sph-720t.
Do not flash rom via odin, flash new cwm or twrp recovery, then flash new rom through recovery. Your firmware is most likely sph-720t which is sprint
Click to expand...
Click to collapse
can get it back to gt-i9505 because my phone is gt-i9505
is your phone carrier locked, or is it unlocked?
Dan-Ruckz said:
is your phone carrier locked, or is it unlocked?
Click to expand...
Click to collapse
i think is unlock because any sim card work and i leave in algeria not in us
your phone might not be original, because if you bought it in Algeria it should be the international version, basically i think it is the sprint version, if Odin says so, you should look for your sprint firmware, but also for android 5.0.1
Dan-Ruckz said:
your phone might not be original, because if you bought it in Algeria it should be the international version, basically i think it is the sprint version, if Odin says so, you should look for your sprint firmware, but also for android 5.0.1
Click to expand...
Click to collapse
it is original i know that
can i flash boot loader for gt-9505
then flash full frimware
i think say in odin that beacuse old owner flash it with sph-720t bootloeader
I think you can, but i am not sure. im sorry but i cant know certainly, try to google it and see, i think you can but not 100% sure

Categories

Resources