LG G2 service disabled and can't soft/hard reset, no IMEI - General Questions and Answers

I noticed that network coverage lost, service disabled was displayed. I put in different SIM card - no success. Checked IMEI - unkonown. Can't enter mobile network preferences(grayed out). Tried to reset through software, nothing happens. Then tried to reset by holding power+down key and after logo flash release power and press again power does'n work. I tried different combination, nothing happens. Then I entered 3845#*802# and when trying to to reset from there - again nothing happens. Tried to select network type in *#*#*#4636#*#*#* and it is changing back to unknown. Phone seems to be very slow and 4636 code needs some 5 minutes to start working.
What could be wrong? I'm out of warranty and have phone only 6 months. I haven't been messing with roms or rooting.
Model:LG-D802
Software 4.4.2
Kernel: 3.4.0
Build number KOT491.D80220f

You need to flash the stock rom

rico_g01 said:
You need to flash the stock rom
Click to expand...
Click to collapse
Thank you rico_g01
So I have to look for D80220f ROM version and flash?
Do you reckon it is the only way? I'll flash it, but I would like to know what could cause such a behavior.

Downloade and flash the latest firmware d80230a 5.0.2 from lg-phone-firmware
I don´t know why,it´s wired because this doesn´t hapen to non rooted devices

rico_g01 said:
Downloade and flash the latest firmware d80230a 5.0.2 from lg-phone-firmware
I don´t know why,it´s wired because this doesn´t hapen to non rooted devices
Click to expand...
Click to collapse
Thank you again!
I opened LG G2 firmware page and got confused. I'm using phone in Ireland, but phone was bought in Latvia(Baltics). Which version should I choose?
I'm now trying to push through sales man who sold me phone to take it for repair, if it does not goes through, I'm going to flash. Never done flashing, so I'll leave it as last resort option.

You can downloade any firmware that is open for the d802
I have on my LG g2 PORTUGAL_OPEN_16G the latest one

Related

920i - no sim/no registered network after marshmallow update

Hi,
This is my first post but, I'm an avid lurker. I am having some issues with my girlfriends 920i. It received an OTA update to marshmallow and ever since it won't read the Sim card. I've tried to flash the official fw through Odin and still having the same problem. Because it doesn't read my Sim card, I have zero access to any mobile network settings.
I am wondering if when they updated the marshmallow, I lost unlock capability.
Also, her imei and sn still match. Most of the problems I see people have are mismatched numbers, and her phone seems fine.
Any help would be greatly appreciated.
So, I checked the firmware that I flashed and it was INS which seems to be the locked version.
I flashed the INU firmware this morning but still not reading my SIM.
I'm out of options at this point, I'm going to go back to lollipop and see how that goes.
Hi,
I am having this issue for my SM G-920I since 2/3 Jan, 2017. I am using fine on US Tmobile network since Oct 2015, but all of a sudden got the no SIM, emergency calls only and continues to stay like this.. I am curious to know if you resolved the issue and how. Thanks for any feedback!
Help me please
I'm having the same issue. Just flashed INS 6.0.1 firmware on my brand new G920I and now i can't get any mobile signal or data. Tried to flash ZTO firmware for my country, but same issue. My phone was fine before flashing INS firmware. IMEI it's fine too. Recovery shows: Applied multi-csc. What can i do? ((((((((((
Kyoo x said:
I'm having the same issue. Just flashed INS 6.0.1 firmware on my brand new G920I and now i can't get any mobile signal or data. Tried to flash ZTO firmware for my country, but same issue. My phone was fine before flashing INS firmware. IMEI it's fine too. Recovery shows: Applied multi-csc. What can i do? ((((((((((
Click to expand...
Click to collapse
Do you also see: " No SIM, Emergency calls only" after rebooting the phone? What's the baseband version ?
upengan78 said:
Do you also see: " No SIM, Emergency calls only" after rebooting the phone? What's the baseband version ?
Click to expand...
Click to collapse
Thank you so much for helping me. Baseband version shows: G920IDVU3EPIF
I see only Emergency Calls Only message
Kyoo x said:
Thank you so much for helping me. Baseband version shows: G920IDVU3EPIF
I see only Emergency Calls Only message
Click to expand...
Click to collapse
Try to connect to Wi-Fi only and once connected, check if there are updates for Software/Firmware.
upengan78 said:
Try to connect to Wi-Fi only and once connected, check if there are updates for Software/Firmware.
Click to expand...
Click to collapse
Already updated and tried to downgrade to 5.1.1, but no sucess. I don't think it's a hw problem, cause it was working before the INS firmware flash, and IMEI number still shows right, no matter what rom i flash (now on MIUI). Can i clean EFS partition and try to flash ZTO firmware again, or i might lost my IMEI and get more problems? Also, wondering if advanced wipe with everything checked on TWRP can help. (data, internal storage, system, sbfs, cache, dalvik cache)
Can you open the phone dialer and enter this code *#*#4636#*#* then clikc Phone Information, and send a screenshot of what you see in the screen (Make sure no IMEI in the screenshot, before you post it here) ? Also check if Radio is OFF or ON.
upengan78 said:
Can you open the phone dialer and enter this code *#*#4636#*#* then clikc Phone Information, and send a screenshot of what you see in the screen (Make sure no IMEI in the screenshot, before you post it here) ? Also check if Radio is OFF or ON.
Click to expand...
Click to collapse
Codes on my dialer doesn't work, but i'm sure the IMEI is right cause it's showing in phone information. Also, radio is on cause when i search for mobile networks the carriers of my country appears on the screen but when i click on then, just appears a message saying that can't connect
Same problem, any solutions?
I had same issue for over a year, you can check details in my thread, resolved by factory warranty motherboard replacement (free of charge, even thou knox was tripped when I bought it, and I told lady in authorised repair shop that i don`t have warranty).
Forgot to mention that I also tried to repair it via Octoplus box, both by me and some other people (wanted a second opinion), DRK fixed, few new certs written, etc.), not only by flashing fw via Odin or Smart Switch.
And I was 99% sure it was hw, turns I was right.
P.S. country dependable: - in some countries they will probably want to sell you a new motherboard in Samsung (happened to me), but in other factory warranty will be accepted (probably, if the phone is not older than 3 yrs I guess)

Help| No SIM card | Emergency calls only|sm-g920f

I have really made a mess trying to fix it myself.
I will write the current status and at the bottom what I've tried so you can skip
Model: sm-g920f
IMEI: 359845066450254
sn:RF8G41WR1SW
Android version:6.0.1
build #: XtreStoLite Deo Mod v.3.3 - DPDP
Baseband:G920FXXU3DPDP
Kernel version: 3.10.61-7884513 [email protected]#1
22 Apr KST 2016
now the sim card works in other phones and when I remove it the device registers it is SIM CARD REMOVED but when I put it back in nothing happpens, and mobile networks settings is gone
*I started in stock 5.1.1 (MADE NANDROID BACKUP OF EVERYTHING INCLUDING EFS) and flashed twrp via odin > (everything still working)
*flashed XtreStoLite 2.4 (5.1.1) via twrp > (everything still working)
after several months
*flashed new 6.0.1 bootloader and modem via odin and tried to flash XtreStoLite 3.0 (6.0.1) via twrp > got stuck in bootloop...
*used smart switch to go back to stock 6.0.1> Everthing was OK until about a month later the phone suddenly restarted and doesn't recognize the sim card
* I tried factory reset
* I tried samsung but they gave it back saying I've tripped my knox flag
*I flashed 6.0.1 XtreStoLite bootloader, modem and TWRP again via odin
*I flashed XteStoLite 3.3.1 (6.0.1)
*I tried restoring from the first nandroid (stock 5.1.1 from the begining) and got stuck in bootloop again.
*reflashed XtreStoLite 3.3.1 (6.0.1) and tried restoring only the efs. still doesn't work.
Click to expand...
Click to collapse
I saw some threads talking about octoplus box but I still have my efs Backed up my and SN and IMEI still show up.
Please help me I am here I am willing to learn and search online. I've tried everything i've found online.
Hi.
Try to use Smart Switch > Software Update and Initialization to recover your firmware, hopefully you get your network back.
Tell me what happens, gl.
Sent from my SM-G920F using XDA-Developers mobile app
almost same thing on a long thread here, no solution so far:
http://forum.xda-developers.com/galaxy-s6/help/g920f-network-issues-t3291903
I am seriously considering it could be sim reader issue, or some cold solder somwhere on mbo.
My IMEI was also showing in settigs, but when dialed *#0011#, in stack 1, there was "IMEI NG", after write cert operation via octoplus, it says IMEI OK now, but NO SIM, and no mobile networks menu still.
Same like you SIM is detected when inserted or removed, and phone offers restart to access mobile networks, but after restart nothing changes, KNOX tripped by previous owner, phone was in three 3rd party repair shops, where they made even bigger mess than it was, when I brought it to them.
i had the same issue when i upgraded to mm so i sent to shop they had to downgrade it to 5.1.1 and use octobox to fix it
Thanks for replying Legend.
But even though I did the software Initialization in smart switch once before it is not working for me now.
I've tried twenty time while reinstalling and restarting the pc I even tried a different pc I get the same error message every time. "failed to run firmware upgrade unknown error occurred".
any other thing to try?
you could try to restore that backup you have, from when everything worked and then flash 5.1.1. bootloader and modem for that csc via odin before rebooting
According to Smart Switch with your sn it is ILO so you need 5.1.1 bootloader and modem from ILO 4 file fw package.
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Jsmithachoo29665 said:
*I just managed to flash stock 6.0.1 via odin (even though It failed at hidden.img... it boots normally) still no sim card tough.
*I realized that maybe all of this happened because when I flashed stock via smart switch for the first time I didn't have my original s/n so I put one from the internet and it wasn't my region.
meaning I flashed stock of UK and it still worked for a month or so, so that's weird...
*Thank you brenner that is a good idea and I will try now
question how do I extract the bootloader and modem out of the fw? I just open the tar archive and take the boot.img and modem.bin files and flash them as is?
nvm found a guide
Click to expand...
Click to collapse
There are .tar-s which are single file, and 4 files, the ones with 4 files has separate bl/modem
btw, isnt sn written on back of the phone, along with IMEI?
OK, I've flashed the nandroid stock 5.1.1 (LMY47X.G920FXXU3COJ1) and its bootloader and modem from sammobile.. still doesn't work!!
How can this be? everthing is EXACTLY the way it was when it was working!
and no, my model at least doesn't have the S/N and IMEI written at the back, and I didn't keep the box
any other suggestion anyone?
*also there are so many post in subject if I ever find a solution I will make a guide.
-bump-
still no solution..
I've flashed back to current stock ILO...
Meanwhile looking for a lab with octoplus box, still would love solving this at home
At home or not, I would like to solve it too
Bought a second hand S6 the other day and was working perfectly fine until I carried out the update. Now on 6.0.1 and am getting the exact same problem, my SIM works in every other phone. Has anyone found a solution for this?
Not that I know of, except hw replacement, which cost as a used phone with 1+ years of warranty (6 months warranty on motherboard after replacement, on motherboard only)
But I am willing to donate to whoever finds a solution for it.
No i think your problem is a S/W problem, i have 2 G920F with this problem, one of them is 3 binary and another is 4 binary FW, now i work on it if i can solve this problem i told you here.
BR
BBoyGSM

Wifi saved problem

I'm trying connect wifi, I write password (password is true, I'm sure) and phone says "Wifi Saved" but not connected wifi. I'm trying all roms but all says "wifi saved".
My phone is can see wifi, (I don't think my problem is on hardware, I think this is about software)
How can i fix this? How can i connect wifi? Please help me.
not: I'm living in turkey. but lg d850 is for usa operator AT&T (I guess problem about this but I don't know)
not2: I flashed 4.4.2 stock rom, isn't fixed. I flashed 5.0.1 stock rom, isn't fixed. I rooted my phone and install twrp, I install custom roms but every time phone says "wifi saved". My another devices can connect wifi but lg g3 d850 can't connect.
Please help me
fearlessinfantry said:
I'm trying connect wifi, I write password (password is true, I'm sure) and phone says "Wifi Saved" but not connected wifi. I'm trying all roms but all says "wifi saved".
My phone is can see wifi, (I don't think my problem is on hardware, I think this is about software)
How can i fix this? How can i connect wifi? Please help me.
not: I'm living in turkey. but lg d850 is for usa operator AT&T (I guess problem about this but I don't know)
not2: I flashed 4.4.2 stock rom, isn't fixed. I flashed 5.0.1 stock rom, isn't fixed. I rooted my phone and install twrp, I install custom roms but every time phone says "wifi saved". My another devices can connect wifi but lg g3 d850 can't connect.
Please help me
Click to expand...
Click to collapse
If your doing using lg flash tool or Referbish flash in LGUP and performed a factory rest from recovery and still have an issue it most definitely sounds like a hardware issue.
Have you tried connecting to a open wifi network or a different wifi network??
Sent from my iPhone using Tapatalk
hyelton said:
If your doing using lg flash tool or Referbish flash in LGUP and performed a factory rest from recovery and still have an issue it most definitely sounds like a hardware issue.
Have you tried connecting to a open wifi network or a different wifi network??
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I tried 8 wifi network, everytime phone says wifi saved. If it is about hardware, how can i fix this? My phone doesnt have warranty. I buyed this phone in usa and i guess this phone doesnt have a repair service in turkey.
And my phone's imei number is clone, can problem be about this?
fearlessinfantry said:
I tried 8 wifi network, everytime phone says wifi saved. If it is about hardware, how can i fix this? My phone doesnt have warranty. I buyed this phone in usa and i guess this phone doesnt have a repair service in turkey.
And my phone's imei number is clone, can problem be about this?
Click to expand...
Click to collapse
If it's hardware you can't unless you take it somewhere to be repaired. You cannot fix hardware without taking apart the device and or replacing a part. If your imei is not original that has nothing to do with WiFi only cellular.
Sent from my iPhone using Tapatalk
Same Problem
Were you able to get it fixed? Im facing the same issue over her. Tried going back to factory stock aswell, 4.4.2, but the problem is still there.
daniyalkhalil said:
Were you able to get it fixed? Im facing the same issue over her. Tried going back to factory stock aswell, 4.4.2, but the problem is still there.
Click to expand...
Click to collapse
It's a hardware problem. Only fix is usually a board replacement. It's a common problem
Sent from my iPhone using Tapatalk
Its not a hardware problem because i am facing same problem but my hardware is correct and i started to face this problem after marshmallow update
Problem Solved
I have solved my problem.
This problem arrises due to installing custom rom and restoring qcn and it could not be solved by restoring back to stock etc.
Simple solution to that problem is
First you need to install any Marshmallow firmware custom rom fulmics etc.
Then go to hidden menu
1- on dial pad : *#546368#*850# (850 is for D850 and write for your model )
2- find and click SCV Menu it should be 3rd one
3-click on CRCWIZARD Test
4-click the tab Auto MID
5- uncheck IMEI in MID settings
6- click generate to generate your new MAC's
7- click MID write
8-Click Refresh to be sure that you changed MAC adress
9-Rebbot phone to take effect!
After reboot you will be able to connect any wifi without having wifi saved problem or connection failure

I've killed my phone / Kernel Panic after trying to recover IMEi

I'm the dumbest person on Earth. I own now a G930F brick that lose IMEI after updating to Nougat and I did the steps to recover my EFS from a Post here and now I have a Kernel Panic that says Power Reset or Unknown Upload Mode. I tried several times to flash on Odin my latest stock ROM but nothing happens. My laptop recognize the phone so as Odin but I don't know if I have to use other software to recover my phone. I can't get into bootloader mode, it just says some codes and the android logo saying power reset or unknown mode. When i press vol down and power to shut it off it gets stucked on samsung logo and some codes on green and pink upside to the left. I just can't turn off the phone so now its plugged to the wall.
I hope someone can help me... I'm really sad about it, sounds funny but I really I am.
Try holding Volume Down & Home & Power until the phone reboots 2 times, on the second time see if it boots into download mode
*Detection* said:
Try holding Volume Down & Home & Power until the phone reboots 2 times, on the second time see if it boots into download mode
Click to expand...
Click to collapse
You're absolutely right! It did boot on download mode! Thank You very much! Now I'm on Nougat again with signal but it can't make phone calls, so I think I broke something but at lease it's not brick it.
Can you check your IMEI? Is still there?
Poslano sa mog SM-G930F koristeći Tapatalk
Edge330 said:
Can you check your IMEI? Is still there?
Poslano sa mog SM-G930F koristeći Tapatalk
Click to expand...
Click to collapse
Yes it is, even I got signal but can't make phone calls or send SMS.
ccalixtro said:
Yes it is, even I got signal but can't make phone calls or send SMS.
Click to expand...
Click to collapse
Factory reset after the ODIN flash?
*Detection* said:
Factory reset after the ODIN flash?
Click to expand...
Click to collapse
Shows the same: not registered on network. I bought this phone from secondhand. It was rooted and twrp installed. Then I update some things and install my stuff and then happened this, but i can see the signal sign so thats kind of weird.
ccalixtro said:
Shows the same: not registered on network. I bought this phone from secondhand. It was rooted and twrp installed. Then I update some things and install my stuff and then happened this, but i can see the signal sign so thats kind of weird.
Click to expand...
Click to collapse
Try a different network SIM, maybe it's SIM locked to a specific carrier
And check if the IMEI is blocked, that happens a lot with 2nd hand phones, either reported stolen or the original owner got them on contract, sold the phone then stopped paying the contract and the carrier blocked the IMEI
*Detection* said:
Try a different network SIM, maybe it's SIM locked to a specific carrier
And check if the IMEI is blocked, that happens a lot with 2nd hand phones, either reported stolen or the original owner got them on contract, sold the phone then stopped paying the contract and the carrier blocked the IMEI
Click to expand...
Click to collapse
Yeah that's what happened. I went to a service center and they told me that my phone has the imei blocked so they flashed a stock mm rom and then they plugged some kind of special cable to change the imei again. They told me that i can't update anything so now phone Is working on mm and i just have a last question about it. Can i update to nougat on odin without flashing the modem or something to not lose the imei again or Is just impossible to update. Phone Is rooted and twrp installed, that's how they gave it to me.
ccalixtro said:
Yeah that's what happened. I went to a service center and they told me that my phone has the imei blocked so they flashed a stock mm rom and then they plugged some kind of special cable to change the imei again. They told me that i can't update anything so now phone Is working on mm and i just have a last question about it. Can i update to nougat on odin without flashing the modem or something to not lose the imei again or Is just impossible to update. Phone Is rooted and twrp installed, that's how they gave it to me.
Click to expand...
Click to collapse
IMEI is on the EFS partition, you can backup your EFS partition using TWRP and other tools, so I guess you could restore it if you killed it again
Don't see why you couldn't flash an updated custom ROM via TWRP, but if you're flashing with ODIN you'll lose TWRP
Unless there is something else they did that requires that exact firmware
But we are reaching a grey area of what is allowed to be discussed on XDA as changing IMEIs is illegal in most countries and not to be discussed here
*Detection* said:
IMEI is on the EFS partition, you can backup your EFS partition using TWRP and other tools, so I guess you could restore it if you killed it again
Don't see why you couldn't flash an updated custom ROM via TWRP, but if you're flashing with ODIN you'll lose TWRP
Unless there is something else they did that requires that exact firmware
But we are reaching a grey area of what is allowed to be discussed on XDA as changing IMEIs is illegal in most countries and not to be discussed here
Click to expand...
Click to collapse
Yeah i know that so that's why I'm leaving it just like that. I really appreciate your time for helping me. Thank you very much.
ccalixtro said:
Yeah i know that so that's why I'm leaving it just like that. I really appreciate your time for helping me. Thank you very much.
Click to expand...
Click to collapse
:good:

Confusing galaxy s6 model

I got samsung galaxy s6
The problem is that i dont understand witch rom i should flash
At the back of my phone and the odin mode says that my model is Sm g920p
But the settings and also other apps such as device info and smart switch says that my model is sm g920f
I thought the previous owner of my phone has flashed a custom rom that changed my model but the confusing part is When i boot into odin mode the Binary says SAMSUNG OFFICIAL.
Please help me
When you're booting into Download Mode, there is an option to show you a bar code, pressing the home buttom. If the meid match with the Dec numbers down behind your phone, it's an 920p.
I have a customized ROM that says OFFICIAL, and a kernel that does the same... don't pay much attention to that. If in Download Mode, it says that the model is G920P, that's the model - doesn't matter what it says anywhere else.
You shouldn't have an issue flashing a firmware. Just flash it, make sure autoreboot isn't on, and restart it into recovery mode, clear cache, system reboot and that should be all.
King-V said:
I have a customized ROM that says OFFICIAL, and a kernel that does the same... don't pay much attention to that. If in Download Mode, it says that the model is G920P, that's the model - doesn't matter what it says anywhere else.
You shouldn't have an issue flashing a firmware. Just flash it, make sure autoreboot isn't on, and restart it into recovery mode, clear cache, system reboot and that should be all.
Click to expand...
Click to collapse
Okey thank you sir.I have one more quistion.I live in asia so my phone is and should be unlocked.If i flash us sprint version on my phone, will it work just fine? Without any service problem
Tuvshuu31 said:
Okey thank you sir.I have one more quistion.I live in asia so my phone is and should be unlocked.If i flash us sprint version on my phone, will it work just fine? Without any service problem
Click to expand...
Click to collapse
Probably, yeah, but it's best to go for unlocked firmwares.
King-V said:
Probably, yeah, but it's best to go for unlocked firmwares.
Click to expand...
Click to collapse
I successfully flashed my phone to a us sprint version as i said.Unfortunately a problem has occurred.I lost my service.It says searching for service by the way My phone detects my sim card and the sim toolkit appeared.But at alst No service.
Can you help with that sir.If the problem occurred because of my new rom can you suggest me an another unlocked rom? please

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