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Dead Desire S - Any help?

Hi All,
My Desire S decided to die today for no apparent reason:
I had been browsing the internet before jumping in my car and switching on the bluetooth. I had been driving for about 10 mins when I got a call through on my cars bluetooth system, about 3 mins in to the call the caller disappeared even though the car said it was still connected.
I pulled over to check the phone and found it was frozen on the call screen. So I disconnected the battery and powered it up, but it could only get the the HTC splash and sound before the screen turned black and the unit became unresponsive.
A few more tries gave the same issue, so i decided to boot it into recovery to do a full wipe, this completed successfully, but the phone was still doing the same thing.
After removing the battery again the phone will now not turn on at all and does not respond to the charger (no led). I've tested another battery, but still no luck, and tried the bat from my DS in my sisters DS and it works fine.
So my phone is completely dead it seems. I should probably send it off to HTC for a repair, but the problem is that the phone is S-OFF and i have no way of getting it S-ON while it's bricked.
Can anybody suggest anything?
I'm not having much luck with HTC as my mozart is at the repair centre as we speak with a bootloader issue... I might have to choose another manufacturer in future
PS: It was S-OFF but running stock software

there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope

Adidas108 said:
there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope
Click to expand...
Click to collapse
Thanks, i'll leave it overnight and see how it looks in the morning. Luckily i have an optimus one spare that has always served me well... It just does not come close to my DS.

I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!

chancooluk said:
I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!
Click to expand...
Click to collapse
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App

ben_pyett said:
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
Ok thanks for letting me know. I must remember not to customize my HTC's in future...

Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate

codryn said:
Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate
Click to expand...
Click to collapse
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk

just wait

djkac said:
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
hold down volume up+volume down+power button and you can make an restart
http://forum.xda-developers.com/showthread.php?p=16294655#post16294655

wait, just to clarify, so when you have a frozen desire s, you MUSNT remove the battery?
thanks!

NO you don`t need to remove it! try to w8 some time when is frozen and if still not responding make an restart using hard keys.

how can i make a restart through the keys?? sorry still new to desire s!

volume up+down+power button in same time

sorry
I donot know

Adidas108 said:
volume up+down+power button in same time
Click to expand...
Click to collapse
Thanks!
Sent from my HTC Desire S using XDA Premium App

Do you think the DS should always be turned off when changing the battery?

If you don't intend to buy new one, yea, it should be
Sent from my HTC Desire S using Tapatalk

Shame the manual doesn't say so then!

Well i've got it booked in for repair.
Has anybody here had many dealings with HTC Repair, or Regenersis (the UK repairer)?
The guy I spoke to over email (i got fed up of waiting on the phone) about my Desire S was a complete retard. He sent me the same email 3 times in reply to me telling me to restore factory settings... Each time I told him it was not possible as the phone would not switch on...
He then told me that UPS could not pick up my phone for at least 2 weeks, this is despite the fact that I sent my Mozart in for repair last week and was told at least 48 hours. So I would have to find my own way to post or courier it.
Then he books the phone in and sends me the 'Tick Sheet' with the phone information and problem description and in the problem description box he wrote "HELLO"??? WTF? What sort of jokers are these?
At least the woman I spoke to about my Mozart was helpful, she actually gave a meaningful response to my questions, but even she got the problem description wrong, writing just "Reboot Cycle" which is way to vague considering the problem it actually had.

HTC Sensation Bricked? Suddenly can't turn on anymore..

Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?

Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak

mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.

TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?

I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?

TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
Click to expand...
Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.

malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.

TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.

Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks

asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium

I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.

Urgent Help needed on HTC Sensation :(

Hey Everyone :crying:
I've had my HTC Sensation since around late October 2011, and thus far it's been a pretty great phone, however an hour or so ago my phone stopped doing what I was doing (playing Need for Speed) and let out a very high pitch squeal and the screen went black, it just stopped responding to anything I did. It wouldn't turn on, It won't charge, and the only thing it does when I plug it in to USB is play the external hardware sound on my computer.
When I first heard the high pitch squeal the phone was insanely hot at the bottom, I understand that the CPU/Hard drive/Charging components are stored at the bottom of the phone so I'm praying nothing down there is fried, but I thought i'd get some opinions from others before I went down the contact HTC Warranty road.
The battery was quite hot when I took it out but it cooled quite quickly and so did the phone itself. The phone wasn't on charge when this happened so I'm not quite sure what's going on here.
Being without a phone is a big burden to me and I don't want to have to send it in for repairs unless absolutely necessary, so any advice would be appreciated.
And yes, I have tried the volume-down and volume up and power button press, it gave off a vibration once during this process which I repeatedly tried over the course of an hour, I've taken the battery out, I've tried a spare battery, I've left the phone and battery disconnected and untouched for an hour and repeated processes above but to no avail, I've tried a spare back cover, checked all contacts are making a good solid contact, I've tried everything that people mentioned on the site, so I'm pretty much just trying to figure out which piece of hardware has packed up on me and how screwed I am
Oh, and I have the phone rooted. It's running Elegancia Sense 4 v2.7.0 with SebastionFM 1.5.2 Kernel.
:crying: :crying: :crying:

If it recognises your phone as in download mode when you connect to pc then its bricked and not recoverable.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2

Doesn't HTC have a once year warranty? Then send that puppy in because that's a hardware issue if I've ever heard one. The only other time I heard about someone with a Sensation's phone making that noise, they had to send it in.
Sorry bud. The intensity of the heat you're saying was applied to the phone's components (through no fault of your own unless you were overclocking) might have fried something inside.
It could easily be that something has unbinded from the motherboard
Sent from my HTC Sensation using xda app-developers app

Yes by the phone making that sound I would agree you need to send it in for repairs. As mentioned your motherboard likely has a problem. I wish you the best and keep us posted on what's happening with the repair. Good luck.
Sent from my HTC Sensation 4G using xda premium

Sounds to me like yet another case of sudent hardware failure. I hate it happened to you my friend but as others have mentioned send it in for a warranty replacement. The hardware is fried so HTC will not be able to tell that it was running a custom ROM.

monkor said:
Doesn't HTC have a once year warranty? Then send that puppy in because that's a hardware issue if I've ever heard one. The only other time I heard about someone with a Sensation's phone making that noise, they had to send it in.
Sorry bud. The intensity of the heat you're saying was applied to the phone's components (through no fault of your own unless you were overclocking) might have fried something inside.
It could easily be that something has unbinded from the motherboard
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
I sincerely hope not as my handset has already been repaired once this year already having several major components replaced.

realsis said:
Yes by the phone making that sound I would agree you need to send it in for repairs. As mentioned your motherboard likely has a problem. I wish you the best and keep us posted on what's happening with the repair. Good luck.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Well the ball is rolling with HTC now as I have sent the first email to start warranty return process, no doubt i'll be back on here when the handset reurns lol or when I decide to take the plunge and go for the HTC One X :cyclops:

realsis said:
Yes by the phone making that sound I would agree you need to send it in for repairs. As mentioned your motherboard likely has a problem. I wish you the best and keep us posted on what's happening with the repair. Good luck.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Well my handset is back from HTC and fully repaired but it is S-ON now and has hboot 1.27.000 so unsure how to S-OFF now

1t5_Luc1f3r said:
Well my handset is back from HTC and fully repaired but it is S-ON now and has hboot 1.27.000 so unsure how to S-OFF now
Click to expand...
Click to collapse
juopunutbear my friend ..juopunutbear
check my signature for the guide (i think you cant do HTC-DEV unlock as the mobo got replaced )

ganeshp said:
juopunutbear my friend ..juopunutbear
check my signature for the guide (i think you cant do HTC-DEV unlock as the mobo got replaced )
Click to expand...
Click to collapse
No i can't do HTCDev unlock as yes my mobo has been replaced and juopunutbear say's i need this to work so i am confused.

if i remember well there is a guide before do htcdev unlock for those who were changing motherboard and couldn't achieve unlocked bootloader because of different imei

1t5_Luc1f3r said:
No i can't do HTCDev unlock as yes my mobo has been replaced and juopunutbear say's i need this to work so i am confused.
Click to expand...
Click to collapse
check the soff guide in my signature ...it doesnt require HTC-DEV unlock !!

ganeshp said:
check the soff guide in my signature ...it doesnt require HTC-DEV unlock !!
Click to expand...
Click to collapse
When i do "the wire tricn 2nd touch phone stays on a blank black screen and does nothing.... oh and the sdcard is not recognised after doing this and the phone keeps going to QHSUSB_DLOAD

I'm sorry to say but I believe that QHSUSB_DLOAD is a true brick. Someone please correct me if I'm wrong! but I believe your device is truely
bricked. You can however try the unbricking project. I believe you can find the guide in android sensation development. I do wish you the best and sorry to be the barrer of bad news. Hopefully the guide will work for you.
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, mugen battery. please press thanks if I helped in anyway.

1t5_Luc1f3r said:
When i do "the wire tricn 2nd touch phone stays on a blank black screen and does nothing.... oh and the sdcard is not recognised after doing this and the phone keeps going to QHSUSB_DLOAD
Click to expand...
Click to collapse
realsis said:
I'm sorry to say but I believe that QHSUSB_DLOAD is a true brick. Someone please correct me if I'm wrong! but I believe your device is truely
bricked. You can however try the unbricking project. I believe you can find the guide in android sensation development. I do wish you the best and sorry to be the barrer of bad news. Hopefully the guide will work for you.
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, mugen battery. please press thanks if I helped in anyway.
Click to expand...
Click to collapse
no no its not a brick !!!! the phone went to deep sleep state. QHSUSB_DLOAD can be achieved million ways and it not always corresponds to true brick
OP..
remove battery , sim and sdcard and charge the phone via power outlet for 6-7 hours then the phone should boot up (be sure to have a good charger ..or the original htc charger )

Ok thanks I was thinking that was what they called a true brick. Thank you for correcting that.
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, mugen battery. please press thanks if I helped in anyway.

ganeshp said:
no no its not a brick !!!! the phone went to deep sleep state. QHSUSB_DLOAD can be achieved million ways and it not always corresponds to true brick
OP..
remove battery , sim and sdcard and charge the phone via power outlet for 6-7 hours then the phone should boot up (be sure to have a good charger ..or the original htc charger )
Click to expand...
Click to collapse
Thanks, device is NOT bricked as when i get blank screen after 2nd wire touch if i remove battery and reinsert and reboot phone it goes back to temp root status bar screen ready to run juopunutbear S-OFF, i just do not seem to be able to achieve S-OFF as each and every time i do 2nd wire press it goes to QHSUSB_DLOAD mode, i have now been trying to S-OFF for over 8 hours following instructions to the letter. so basically my repaired sensation is useless as it is simlocked and has horrendous bloated orange firmware on it :crying: :crying:

1t5_Luc1f3r said:
Thanks, device is NOT bricked as when i get blank screen after 2nd wire touch if i remove battery and reinsert and reboot phone it goes back to temp root status bar screen ready to run juopunutbear S-OFF, i just do not seem to be able to achieve S-OFF as each and every time i do 2nd wire press it goes to QHSUSB_DLOAD mode, i have now been trying to S-OFF for over 8 hours following instructions to the letter. so basically my repaired sensation is useless as it is simlocked and has horrendous bloated orange firmware on it :crying: :crying:
Click to expand...
Click to collapse
ohh man 8 hours ? thats a lot ...try to reduce the time ..0.5 sec tap ---1.5 sec gap ---0.5 sec tap
also if possible change the wire

ganeshp said:
ohh man 8 hours ? thats a lot ...try to reduce the time ..0.5 sec tap ---1.5 sec gap ---0.5 sec tap
also if possible change the wire
Click to expand...
Click to collapse
Well to keep you updated I have today spent a further 5 hours so far trying to unlock bootloader and S-OFF with the wire trick... :crying:
I have tried a paper clip and multicore and single core ethernet cable and when ever I seem to get the timing right for wire trick on the 2nd touch it sends my handset into QHSUSB_DLOAD mode
I know it is my timing that is at fault and not the software, just getting square eyes from watching the wire trick video, (I sort of have been trying to say "half, 1, 2, half) which when I watch the video back it looks right but all i get is a totally black screen and no led lights, if i touch a 3rd time it goes into QHSUSB_DLOAD mode and a 4th touch brings it back to temproot status bar screen.
What would be helpful was if there was an audiable tone to know exactly when contact is made in the video as the finger kind of blocks the view (just an observation as the timing is crucial) or is that me just being picky as I don't seem to get the timing right lol
I'll keep going till I get it right as the phone is useless in it's current configuration to me with a locked bootloader and S-ON with bloated Orange firmware.
Just a thought, I have an old version of the Orange RUU which was gingerbread I believe, if I was to flash that would I be able to reverse bootloader to 1.17 ?

1t5_Luc1f3r said:
Well to keep you updated I have today spent a further 5 hours so far trying to unlock bootloader and S-OFF with the wire trick... :crying:
I have tried a paper clip and multicore and single core ethernet cable and when ever I seem to get the timing right for wire trick on the 2nd touch it sends my handset into QHSUSB_DLOAD mode
I know it is my timing that is at fault and not the software, just getting square eyes from watching the wire trick video, (I sort of have been trying to say "half, 1, 2, half) which when I watch the video back it looks right but all i get is a totally black screen and no led lights, if i touch a 3rd time it goes into QHSUSB_DLOAD mode and a 4th touch brings it back to temproot status bar screen.
What would be helpful was if there was an audiable tone to know exactly when contact is made in the video as the finger kind of blocks the view (just an observation as the timing is crucial) or is that me just being picky as I don't seem to get the timing right lol
I'll keep going till I get it right as the phone is useless in it's current configuration to me with a locked bootloader and S-ON with bloated Orange firmware.
Just a thought, I have an old version of the Orange RUU which was gingerbread I believe, if I was to flash that would I be able to reverse bootloader to 1.17 ?
Click to expand...
Click to collapse
That's sad man timing is failing it seems.. Or the wire is bad.. Did you reduced the wire trick timing phase like this?
0.5 sec tap - - 1.5 sec pause- - 0.5 sec tap
Btw you can't use a ruu to downgrade as long as you are SON man
Join the juopunutbear irc channel.. And seek their help live.. They can surely help you wire trick timing
Sent from my HTC Sensation 4G using xda premium

help pls

Phone won't power on an I have stuff on the sdcard that I need off is there a way to get it off

Have you tried charging it?

ThinksAmoral said:
Have you tried charging it?
Click to expand...
Click to collapse
Umm yes. What kind of ? is that

try taking the battery out, let it sit a few mins, put it back in, reboot. hope that works. also what was the last thing(s) you did to your phone?
Sent from my Nexus S using xda premium

[email protected] said:
try taking the battery out, let it sit a few mins, put it back in, reboot. hope that works. also what was the last thing(s) you did to your phone?
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Tried taking battery out an letting it sit still a no go I took it into sprint an they didn't find It's not coming on...I'm trying to see if there is a way to get to the stuff on the sdcard really need/want some of the stuff on there

donbudafuko said:
Tried taking battery out an letting it sit still a no go I took it into sprint an they didn't find It's not coming on...I'm trying to see if there is a way to get to the stuff on the sdcard really need/want some of the stuff on there
Click to expand...
Click to collapse
What are the last things you did before the phone doesn't boot anymore?? Was it falling down into water or was it a unsuccessful flash of a new ROM? Or did you pull out the battery while it was booting? If it isn't any hardware fault like corrosion or damaged motherboard you could fix your boot problem in a repair centre with a JTAG devices. They can flash a new bootloader and rom so boot up your phone and could access your SD card. If the motherboard is broken.. sry dude. Maybe a professional data rescue centre could extract the flash drive chip from the motherboard and read it but that would be very expensive...
Sent from my Nexus S using xda premium

bronko15344 said:
What are the last things you did before the phone doesn't boot anymore?? Was it falling down into water or was it a unsuccessful flash of a new ROM? Or did you pull out the battery while it was booting? If it isn't any hardware fault like corrosion or damaged motherboard you could fix your boot problem in a repair centre with a JTAG devices. They can flash a new bootloader and rom so boot up your phone and could access your SD card. If the motherboard is broken.. sry dude. Maybe a professional data rescue centre could extract the flash drive chip from the motherboard and read it but that would be very expensive...
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
an thats the weird thing i was at work just got off sat down text my girl an sat the phone on the table wen tan talked to my coworker an went back to check the phone an it wouldnt turn on. let it sit tryed again then took the battery out an everything would not come on its just weird had atless 50%+ on it. iv hooked it up to a pc an still nothing.

[Q] Sensation XE Strange Screen

Hello everyone.
I am having a problem with my sensation XE.
I was playing, when suddenly the screen started displaying as it is in the picture.
When I boot it up, the welcome tone cam be heard and the alarm goes off like everyday.
But it still display the same screen.
Can anyone help me please?

619batista said:
Hello everyone.
I am having a problem with my sensation XE.
I was playing, when suddenly the screen started displaying as it is in the picture.
When I boot it up, the welcome tone cam be heard and the alarm goes off like everyday.
But it still display the same screen.
Can anyone help me please?
Click to expand...
Click to collapse
It looks like it could possible be a hardware problem (ie. dodgy screen connection, faulty GPU) have you installed any custom roms?

mdunaiski said:
It looks like it could possible be a hardware problem (ie. dodgy screen connection, faulty GPU) have you installed any custom roms?
Click to expand...
Click to collapse
No,did not install any custom roms

It's hardware problem, my friend works in HTC service, u have faulty lcd.
Sent from my HTC Sensation Z710e using xda app-developers app

neoxx3m said:
It's hardware problem, my friend works in HTC service, u have faulty lcd.
Sent from my HTC Sensation Z710e using xda app-developers app
Click to expand...
Click to collapse
Yeah, that is what it sounded like..
before you spend out big in getting it repaired, I'd just double check it is a hardware problem. Try booting into hboot by shutting the phone down completely, take out the battery and put it back in, then press and hold volume down + power until something shows up. If you get a screen with text try doing a factory reset. But if it looks like the screenshot from before then it defiantly is a hardware problem.

mdunaiski said:
Yeah, that is what it sounded like..
before you spend out big in getting it repaired, I'd just double check it is a hardware problem. Try booting into hboot by shutting the phone down completely, take out the battery and put it back in, then press and hold volume down + power until something shows up. If you get a screen with text try doing a factory reset. But if it looks like the screenshot from before then it defiantly is a hardware problem.
Click to expand...
Click to collapse
Hi Gents,
Iv'e got the exact same problem. By what has been said allready it sounds like this is pretty fatal... Is there anything that you could suggest i do that might solve the issue? or is it game over until a new screen/LCD unit/ (insert correct term here) is found?
Thanks