[Q] Advice wanted Screen damage/dead pixels/blemishes - Transformer TF300T Q&A, Help & Troubleshooting

Hey all,
I just wanted a bit of advice re some blemishes/dead pixel that I have on my screen.
Hopefully you will see from the photos that I seem to have a dead pixel/collection of dead pixels smack bang in the middle of the screen. I say "seem" as i'm pretty sure it/they is/are not a dead pixel; in reality it looks like a metallic dot, which shows up shiny silver on a black screen and black on a white screen. At an angle it is possible to see that it is under the glass (and as such not just something stuck to the outside of my screen )
Further, I also seem to have a sort of white burnout on the bottom left of my screen (again hopefully you will see what I mean in my photos).
I just wondered if anyone else has come across something like this? Whether anyone could suggest any solutions (I have already tried a "dead pixel fixer app") And also wondered if people have had any experience with ASUS guarantee repairs etc.
P.S. please excuse the potato I used to take the photos, I have no other cameras to hand.

Related

dark spot on the Screen!

Hello guys,
since some weeks i got something like a pressure mark / dark spot on my xda orbit2 screen.
I dont know what happend to the screen but i think it is some kind of a hardware defect.
The touch-function works without problems and the picture displays normal but on the mark it is a little bit more dark.
This size is about 0,7 centimeter x 2cm.
Does anybody know what it is or got the same thing?
Is there a way to fix it.. but I dont think so .
How is it with the warranty? (Damn, i dont want to send it back.. the last time it toke 6 weeks).
Thanks
Chris
I have the same problem. I believe it resulted from someone grabbing my phone, not knowing how to use a touch-screen, and pressing MUCH too hard. Doubt it's a hardware defect; if the screen is pressed too hard, like any other screen not covered by a layer of glass, it'll get that sort of mark.

Yellow tinge in display

Hello friends,
Today only i have received my Tab2 7.0 and i am finding some yellowish tinge in display especially in White areas. Anyone else faced this problem ?
Thanks
remove the plastic screen protector, make sure it's not dead pixel (mostly dust inside the plastic screen protector)
if it's dead pixel then you should claim RMA warranty to samsung service center
Oh.....can this Plastic Screen Protector has so much effect
No as yet haven't noticed any dead pixels. Warranty i think is void because of flash counter
silentvisitor said:
Oh.....can this Plastic Screen Protector has so much effect
No as yet haven't noticed any dead pixels. Warranty i think is void because of flash counter
Click to expand...
Click to collapse
dead pixel doesn't means it's muse be black color, (if it's black without emitting light/RGB-color, then it's probably just a dust)
I've dead pixel in my laptop and the color is Reddish-Blue when displaying white scene on monitor.
The pixel contain 3 color (Red, Green, Blue), so in my case should be the Green-subpixel is died.
In your case (Yellowish tinge), probably because the Blue-subpixel is dead.
because Yellow color is produced by combining Red & Green color only (without Blue)
White color is produced by combining Red-Green-Blue subpixel all together, so you must test your screen under white scene (eg: in browser, white text editor, or program can detect dead pixel on the android market)
Oh man ! You got some in-depth knowledge about the subject.
Can you plz tell name of that app ?
Thanks once again !
I also have this yellowish tint display issue on my new tab 2 7.0. Most noticeable in white backgrounds, such as Settings or in Play store, or in the web browser. It's pretty yellowish. And overall the display looks washed out. I thought this is a PLS display..? Same as original galaxy tab 10.1? My original Gtab 10.1 has a much vibrant colors, and this one is really washed out and again, the yellowish tint on white backgrounds.
Is this normal? Is this not a PLS display? Do I have a defective device? Should I exchange it for another one (I prefer not to if it's definitely normal, but will def do if this is not normal).
Thanks for your help!
Could someone please answer to my post?
Anybody who has the tab 2 7.0 must have answer to my question if they also have yellowish tint or not..more technical answer would be also helpful.
Thanks.
Anyone???
I'm debating on exchanging it or not as I'm going to the place I bought it tomorrow. I already have everything set up on this device, so want to know if is is actually defective screen.
Some reviews say that the screen is vibrant, while some others say that it is washed out or yellowish. One review says they hear people complaining that the screen has yellow hue, but they don't have it on their device. I don't know who's right..I did search on this forum, and saw other people complaining too, but not much replies in any of the threads and one person said it must be the screen protector, but I don't have any screen protector on.....
Any help would be appreciated.
sw6lee said:
Anyone???
I'm debating on exchanging it or not as I'm going to the place I bought it tomorrow. I already have everything set up on this device, so want to know if is is actually defective screen.
Some reviews say that the screen is vibrant, while some others say that it is washed out or yellowish. One review says they hear people complaining that the screen has yellow hue, but they don't have it on their device. I don't know who's right..I did search on this forum, and saw other people complaining too, but not much replies in any of the threads and one person said it must be the screen protector, but I don't have any screen protector on.....
Any help would be appreciated.
Click to expand...
Click to collapse
If you don't like it, return it. Or, at least you could look at another unit at the store and see if it's consistent.

dead pixels?

hey guys, I've had my phone since launch but just noticed a screen problem. I initially did a dead pixel test when I got the phone but what I missed is that there is a row of off pixels whenever I am on a dark screen. I guess I never noticed it before because my screen doesn't generally have such dark colors on it. Basically on a black screen there is a line and a few dots that are darker than the rest of the screen.
has anyone had these problems before? will Vzw be willing to replace my phone under the manufacturers warranty? thanks guys, love the community
pyunny said:
hey guys, I've had my phone since launch but just noticed a screen problem. I initially did a dead pixel test when I got the phone but what I missed is that there is a row of off pixels whenever I am on a dark screen. I guess I never noticed it before because my screen doesn't generally have such dark colors on it. Basically on a black screen there is a line and a few dots that are darker than the rest of the screen.
has anyone had these problems before? will Vzw be willing to replace my phone under the manufacturers warranty? thanks guys, love the community
Click to expand...
Click to collapse
This is a common issue. (should search the forums next time)
You should be able to get VZW to replace your phone, but the chance of getting a phone that is just as bad, if not worse is very likely. Honestly, you shoul do as I have and just deal with it. You very RARELY even see the spots on a dark screen.
That is if it's just a few, if you have a LOT of dark spots like that then you'd prob end up with a better replacement. Me, myself, I have 3 spots that are very small in size so I'm not going to bother to try to get my phone replaced.

[Q] Uneven grey on bottom of screen?

I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
TheNuclearDart said:
I took a look around and didn't see anything similar, but it seems like the bottom left corner of my screen is brighter than the rest when it is grey. It's not super noticeable, but you can kind of see it when the nav bar changes in the settings menu.
I assumed it was backlight bleed, but I don't see it when the screen is black, only grey.
Does anyone else have any experience with this? I don't know if I am just crazy or not., i.e. is this even a possibility.
Click to expand...
Click to collapse
Try a screenshot, and a photo. Does it only appear on one of those?
Doesn't show in a screenshot. However, I went and looked at a display model and it was somewhat similar... At this point i think it's minor enough not to mess with. Especially since I don't have any of the other issues.
e.: It looks like its the back light shining. I guess the weird part is that I don't see it on a black screen.
The same here. The phone is Rev.2, 10.10.2014. This issue is on many Z3 phones, because i had at least eight Z3 phones in my hands for the last 2 monthes, and almost everyone has an uneven grey (white) or some kind of shadings on bottom of screen. I don`t know what`s the problem, i`m a little bit hate Sony for that, i buy a expensive phone, and it have such a problems, maybe this is not so much critical, but for me it is unpleasant thing.
---------- Post added at 03:54 AM ---------- Previous post was at 03:41 AM ----------
And, by the way, for those 2 monthes i still didn`t found a "perfect" Z3. Everyone has an other issues: if the screen was ok, it has a uneven gaps between screen and frame, if there`s no gaps on the screen, there`s a caps with gaps, if there no gaps at all, there`s a problem with the screen, and, as i wrote earlier, almost everyone phone i looked has a uneven grey (white) on bottom of screen, but some of them has a gaps problem in addition to the problem with the screen, and some of them didn`t, but from those 8-10 phones i looked in a last 2 monthes, noone has no problem at all! This is sad, but it`s true. Or maybe i`m so lucky
I went in and got it exchanged as it was bleeding light from the gap, and now this one is worse, and on both sides. I was told by the sales rep that "All of ours are like that, it must just be how its made", and they wouldn't give me another. This one also has a pink spot on the camera. I am going to another store tomorrow. At this point I can deal with the uneven grey, but not this. I'm going to tell them Sony said the light in the gaps was a manufacturing defect... even if they haven't directly said that.
Got a third one.... better, but same issues. It is lighter in the bottom right corner of the screen, but since you have said that seems to just be how most are, I'll probably just try to get used to it.
same issue
I have exactly the same problem but with the colour white, the lower right hand side of the screen is a tad bit darker than the left when the screen is displaying a white colour, one has to really observe the screen carefully to notice it,however it is a bit irritating after you learn that you spent so.much on a phone with this kind of problem, Sony should really step up heir quality controls.
For me it's the lower left corner that's slightly darker (or the lower right corner that's brighter, whichever way you want to look at it). I've had so many Z3's in my hands and this issue is pretty common. Though it has to be said that grey is a very difficult color for displays in general as it points out even the slightest non-uniformity. It's not surprising that a solid grey screen is recommended for TV's if you want to test for clouding or DSE.
I think in the end we should just let it be if its a general problem, it shouldnt spoil our experience with such a great handset.

Screen Discoloration

I hope that it's viewable in the linked photo but my girlfriend's phone is now showing a line on the upper half of the screen, has anyone else had this issue?
https://drive.google.com/file/d/1C6CrLFnZjazACJk_nNwqeg-UgoPU_wqZ/view?usp=drivesdk
I can't see anything
I'll have to see if I can get a better picture of it, it's a solid line that's visible with white, green, and blue backgrounds.
I can't see it in your picture, but I did have screen burn in on my Note8. The bottom navbar and 2 homescreen icons burnt in pretty good. Luckily Samsung was really quick on a LCD replacement. Contacted them, shipped it in on a Thursday and had it back the following Friday. I'd say reach out to them! My phone was a pre-order, so I assume one of the first batches. Best of luck!
There's definitely a something funky going on with your screen. There's a distinctive line running about 1/3 of the way through. Lighter on the-left, darker on the right.
Screen issues.
Hey I just wanted to say i have the exact same issue. I don't have a dead pixel right on the line but I've noticed that no matter the brightness or even the resolution I have my screen on there is always a line of discoloration at the same exact spot. I have contacted samsung and it's under warranty, I just have to get to a store to replace the screen. I wish there was an easier way I could fix it instead of me having to go out and get it repaired.

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