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Ordered online will local store replace?

Just wondering if anyone has any experience with this. I ordered my phone online and it has a dead pixel. Do you guys think my local store will exchange for another one? I did not buy with a contract. I would hate to go with out my phone...especially now that I am loving THIS phone.

what store did you order it from? i think most national chains will replace your stuff in store. not positive though.

Amazon is very good about exchanges within 30 days if that's where you got it. Otherwise you can call 611 I had one captivate replaced by amazon and one by AT&T
Sent from my Desire HD using Tapatalk

If you ordered from AT&T online a cor store will exchange for you. If you purchased from an agent like Wirefly they will not.

gunnyman said:
Amazon is very good about exchanges within 30 days if that's where you got it. Otherwise you can call 611 I had one captivate replaced by amazon and one by AT&T
Sent from my Desire HD using Tapatalk
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Hey gunny! I followed you on the captivate and now have an inspire. What I did fellows is speak with an account executive about my ****ty captivates performance and they offered me the inspire for the contract price. Great deal and awesome phone. I am kind of bummed that I found a dead pixel. So it appears a core store will exchange? I hate to exchange it....over one stuck pixel. Hope they don't think I'm being a **** or anything. I just know its gonna bother me down the road.

Ugh. I got like 3 dead pixels stuck on the top right corner, barely noticeable...but I notice it. did you get it replaced?
Sent from my Desire HD using XDA App

alex4lex said:
Ugh. I got like 3 dead pixels stuck on the top right corner, barely noticeable...but I notice it. did you get it replaced?
Sent from my Desire HD using XDA App
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Yeah. I just got back from the retail store about an hour ago. It kind of sucked because the pixel was so small and they could hardly see it. It was stuck in green which didn't help. I have very good eye sight. I can even see the pixels on the iPhone 4 screen. Eventually they were able to see it and replaced the phone. They were amazed at how I got the phone without a contract though.

What to upgrade to?

OK so I just got this phone a few days ago from verizon but I'm considering doing an exchange within 14 days. What phones out now have good support as far as rooting, custom ROMs, etc. The DX2 doesn't have much going for it, it seems. I've mainly got my eye on the bionic but what are your thoughts on the current phones?
Also does anyone know anything about the Nexus Prime. As in a release date? That phone is looking sexy but if its not released within my 14 day return window I don't think I will be able to touch it.
Thanks for reading and thanks in advance for any replies.
Sent from my DROID X2 using Tapatalk

Verizon phones are pretty much anti flashing/custom roms phones.

I realize that now. This was the first phone I've rooted. If I would have known how much Verizon locks their devices down I would have just swapped carriers. Stuck for 2 years now though. Wanna make the best of it
Sent from my DROID X2 using Tapatalk

This is probably not what you are looking for but the HTC Droid Incredible is easy to root and still has great dev support. I have one and I am thinking about upgrading to something else.
Sent from my ADR6300 using XDA App

don't listen to him. incredible is horrifically underpowered as compared to modern dual core phones. Get the bionic before your 14 days is up. cyanogenMod is already in alpha for it, and its promised to get ICS.

mtmerrick said:
don't listen to him. incredible is horrifically underpowered as compared to modern dual core phones. Get the bionic before your 14 days is up. cyanogenMod is already in alpha for it, and its promised to get ICS.
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No offense but he asked what phones for Verizon are easy to root and have good dev support. The incredible has both.
My last incredible got stuck in boot loop (first problem in over a year of ownership) so Verizon sent me a new one. They also offered me an early upgrade so I was thinking of upgrading to something else. I am still undecided if I should upgrade or not.
The Incredible is still a great phone that is both stable and fast.
Sent from my ADR6300 using XDA App

I'm leaning more towards the bionic. I don't much see the point in getting a phone that is pretty far behind what's out now. Are there even any phones that can compare to the Droid right now?
Sent from my DROID X2 using Tapatalk

which droid do you mean? if you mean the OG moto droid, then the only thing that is that weak still sold on verizion are their bottom-of-the-line free phones (moto citus, LG votrex) which are absolute POS devices.

+1 for bionic, nice phone

mtmerrick said:
which droid do you mean? if you mean the OG moto droid, then the only thing that is that weak still sold on verizion are their bottom-of-the-line free phones (moto citus, LG votrex) which are absolute POS devices.
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Guess I should have said bionic instead of just Droid but I think it was safe to assume I meant bionic since that's what I've been talking about. Do the even still sell the OG Droid?
Ill have to wait a few days and see if it will be worth the 35 dollar restocking fee plus the cash ill be eating for the case, screen protectors, and car dock. On top of the extra 200 bucks for the bionic itself lol
Sent from my DROID X2 using Tapatalk

oops, my bad
no, there's nothing that can measure up to the bionic, and there won't be for about 2 weeks (roughly). then there will be several things

I know lol that's what I hate about the cell phone market. You can save your upgrade for months knowing that an amazing phone is about to come out then weeks, even days later here comes something better. I only have until November 2nd to make a decision though. I wish the nexus prime was coming out before then...
Sent from my DROID X2 using Tapatalk

Galaxy Nexus
The Galaxy Nexus should be released on November 10 ,2011. Looks like you wont be able to touch it , unless you find a way of pre ordering it

I don't recall off the top of my head when the pre orders start but I think it was within my 14 days. Wonder if I can do the return with a pre order.
Sent from my DROID X2 using Tapatalk

then what phone would you use?

My old Eris of course ^_^
Sent from my DROID X2 using Tapatalk

Just thought I'd post an update. As you can see I decided to exchange for the bionic. Its actually kind of funny because the Verizon rep sold it to me for a lot less than he should of. I paid 100-50(MIR) for the X2 plus around 60 for the car charger, screen protectors, and navigation dock.
So the Bionic should have been 250-50(the actual price paid for the X2)+35 dollars for the restocking fee. So around 235 before tax. However he told me 143 after tax. Me being an idiot and a fairly honest guy told him that the price seemed low. So he went through the receipts and told me "well you paid 150 for the X2 so you get that price off of the bionic." I just nodded and smiled.
Not sure where he got 150 from but I'm not complaining. Now just to see if I still get the $50 MIR.
Sent from my DROID BIONIC using Tapatalk

Get the bionic! Easy to root and great roms already. I had the incredible and loved it. But the bionic is a beast!
Sent from my DROID BIONIC

mtmerrick said:
oops, my bad
no, there's nothing that can measure up to the bionic, and there won't be for about 2 weeks (roughly). then there will be several things
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This ^^^^^^^^^^

Disappointed with HTC QC

My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point

Primenay13 said:
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
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If you bought it new off contract at AT&T you have 30 days just like anyone else, mean or not mean. Try a different AT&T store. They all take exchanges.

I had the same issue with my grey one x. That ISN'T dust those are dead pixels my friend! I swapped mine out after downloading a pixel checker app and showed the employee and he swapped it out and not restocking fee. Don't settle especially since you paid full price. Go get your money's worth.
Sent from my HTC One X using XDA

Driggity420 said:
I had the same issue with my grey one x. That ISN'T dust those are dead pixels my friend! I swapped mine out after downloading a pixel checker app and showed the employee and he swapped it out and not restocking fee. Don't settle especially since you paid full price. Go get your money's worth.
Sent from my HTC One X using XDA
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Yeah I think i'm going to that same store today. Wish me luck. I just don't want to pay the restocking fee because I mean I paid for this thing to work and if it doesn't I should get one that does.

No restock fee for defective units.
Sent from my HTC One X using xda premium

I had to pay a restocking fee to get a grey one. Well actually I wanted another white one but they are out of stock everywhere. And the said because of the customs thing they didn't know when they were getting more in. But because it was a different color they said it was like getting a whole different phone even though that's all they had left. They did offer to credit me on my bill though for the fee. I asked if I could have the zagg shield instead and they were cool and said ok.
It still makes me wonder though why they would charge a restocking fee for a defective unit. It wasn't my fault they only had grey left.

SkizzMcNizz said:
I had to pay a restocking fee to get a grey one. Well actually I wanted another white one but they are out of stock everywhere. And the said because of the customs thing they didn't know when they were getting more in. But because it was a different color they said it was like getting a whole different phone even though that's all they had left. They did offer to credit me on my bill though for the fee. I asked if I could have the zagg shield instead and they were cool and said ok.
It still makes me wonder though why they would charge a restocking fee for a defective unit. It wasn't my fault they only had grey left.
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Because technically its a different phone because of the color. They did right by crediting you the restocking fee though.
Also they won't be getting anymore One X in for a while. Consider yourself very lucky.
Sent from my SAMSUNG-SGH-I717 using xda premium

Well guys just thought id update you all. I just took my phone in for exchange because of the dead pixel. The new one looks great so far....lets hope I don't suddenly notice a dead pixel lol

Same happened to me, bought off contract white one x and exchanged for the grey due to light leak. Except i had to pay the restocking with no credit back or anything. This new one is great though so im happy.

Can we get away off restocking fee if we complain about no multitasking?
I can't even use my data logging app, as it's being closed all the time...I call it a defect...
Oh and they say it has 16gb, while we only get 10gb - that's a lie (btw, the store I bought it from (BestBuy) had a note regarding different phones, and for the HTC One X it was saying that it has 16gb expandable to 32gb)

Don't fret, simply take it back and exchange it. If there's a clear manufacturers defect the last thing on my mind is to worry about it. I think "sweet, I have irrefutable evidence to support an exchange".
That being said though, I've never had any issues with any Android handsets I've purchased. I always read about screens with light bleeding, dust under the screens, misaligned cases, etc. Never, ever had a problem and I'm hyper critical.

Return it, get your money back, and patronize a store that treats you properly.
Sent from my Inspire 4G using XDA

It says expandible because of free access to dropbox...I think...the guy at best buy told me about it so i created an account (free) and it automatically uploads all my pictures..and music I believe...but I only have 3gb as of now so may be false advertising or a mistake...
Sent from my HTC One X using xda premium

austin4913 said:
It says expandible because of free access to dropbox...I think...the guy at best buy told me about it so i created an account (free) and it automatically uploads all my pictures..and music I believe...but I only have 3gb as of now so may be false advertising or a mistake...
Sent from my HTC One X using xda premium
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Yeah and unless traffic to/from that dropbox doesn't count as data usage, I wouldn't consider it as free or expandable, but more like a LIE, especially if one doesn't have unlimited data.

Login on the PC to your dropbox account, then complete the star-up guide thing to access all your data space. I was confused about it before as well. And yea it does cost data to transfer so not all that useful. Luckily I don't really need 26GB of data out of my 32 GB available. But this phone is amazing anyway! Friends are very jealous!

I kinda feel saying some inappropriate things so these threads would get closed.
Sent from my HTC One X using xda premium

ChongoDroid said:
I kinda feel saying some inappropriate things so these threads would get closed.
Sent from my HTC One X using xda premium
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I bought the international version from Amazon and have returned it once for pixels. I can share some info that I got about the next shipment of one x s4's. It will be late summer before we see these phones again. The manufacturing of the galaxy and iphone have looked up suppliers and assembly plants in China.
Ps. Love the display but the performance and storage are disappointing at best.

photobuddha said:
I bought the international version from Amazon and have returned it once for pixels. I can share some info that I got about the next shipment of one x s4's. It will be late summer before we see these phones again. The manufacturing of the galaxy and iphone have looked up suppliers and assembly plants in China.
Ps. Love the display but the performance and storage are disappointing at best.
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Lol performance? Really? This phone is incredibly fast.

Primenay13 said:
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Click to expand...
Click to collapse
Sounds like the amaze except both colors have light bleed. Can't believe they didn't fix this on there newest phone. People always saying there build quality is so good but yet the can't fix a problem that was a issue on a older phone.
Sent from my HTC_Amaze_4G using XDA

bmbrad said:
Sounds like the amaze except both colors have light bleed. Can't believe they didn't fix this on there newest phone. People always saying there build quality is so good but yet the can't fix a problem that was a issue on a older phone.
Sent from my HTC_Amaze_4G using XDA
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You say this like other companies don't have QC issues. The new iPad has severe issues with really yellow screens and light bleeding. And that's from the biggest company on the planet.
Sent from my HTC One X using Tapatalk 2

At&t already EOL'ed our Atrix 2

The Atrix 2 has already been Scheduled for an EOL on august 30th. It's already out of stock and now EOL'ed. It's not even on the at&t web site anymore. Just how many hard bricks did we get with the leak? So if we hard brick will we be moved on to a different phone. Once my X10 finally bit the dust after 1000's of flashes they replaced it with the atrix 2. I will have had this phone 1/2 as long.
http://support.athletics.psu.edu/documents/att/07-25-2012 AT&T Mobility ECN.pdf

It's att's fault. They did not push the A2 like they did with the original Atrix. They are doing the same thing with the Atrix hd. It's all about the sgs3.
Sent from my SAMSUNG-SGH-I997 using xda premium

leifemagnuson said:
The Atrix 2 has already been Scheduled for an EOL on august 30th. It's already out of stock and now EOL'ed. It's not even on the at&t web site anymore. Just how many hard bricks did we get with the leak? So if we hard brick will we be moved on to a different phone. Once my X10 finally bit the dust after 1000's of flashes they replaced it with the atrix 2. I will have had this phone 1/2 as long.
http://support.athletics.psu.edu/documents/att/07-25-2012 AT&T Mobility ECN.pdf
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Actually, it IS still available on AT&T's website for purchase...and it clearly says in stock.
http://www.att.com/shop/wireless/devices/motorola/atrix-2-black.html
Either way, all you linked to was a PDF file that anyone with decent skills could create. There is no confirmed proof of EOL happening this month...

It is not available on the web site when i shop for phones or log in to upgrade. About the pdf. What kind of conspiracy would make fake pdfs and send them to people and businesses in my line of work. I was only bringing up a talking point. No need to look behind the curtain on this one. Thanks for your input though.
Sent from my MB865 using Tapatalk 2

leifemagnuson said:
The Atrix 2 has already been Scheduled for an EOL on august 30th. It's already out of stock and now EOL'ed. It's not even on the at&t web site anymore. Just how many hard bricks did we get with the leak? So if we hard brick will we be moved on to a different phone. Once my X10 finally bit the dust after 1000's of flashes they replaced it with the atrix 2. I will have had this phone 1/2 as long.
http://support.athletics.psu.edu/documents/att/07-25-2012 AT&T Mobility ECN.pdf
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Yeah this has been seen lately, it is actually harder and harder to get an A2 right now. My store told me that they have 10 in stock and when they run out that is it. I was told that they tend to exchange lower end phones for the A2 up until the end of the month they will continue this practice, For people that have insurance through AT&T. If you bork your phone after the end of the month you will get whatever the next "cheap" replacement is. I was told they will won't exchange the A2 for the Atrix HD, unless the customer really complains.
I personally do not want the Atrix HD, they are locked down worse than we are.

jimbridgman said:
Yeah this has been seen lately, it is actually harder and harder to get an A2 right now. My store told me that they have 10 in stock and when they run out that is it. I was told that they tend to exchange lower end phones for the A2 up until the end of the month they will continue this practice, For people that have insurance through AT&T. If you bork your phone after the end of the month you will get whatever the next "cheap" replacement is. I was told they will won't exchange the A2 for the Atrix HD, unless the customer really complains.
I personally do not want the Atrix HD, they are locked down worse than we are.
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Is it the same for a warranty replacement? I've been considering it due to a dead pixel, but if they're gonna stick me with some crappy pantech, I think I'll pass.
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Scottyfer said:
Is it the same for a warranty replacement? I've been considering it due to a dead pixel, but if they're gonna stick me with some crappy pantech, I think I'll pass.
Sent from my MB865 using xda premium
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only after all stock of new and refub have run out, only new sales are stopped after the 31st... and warranty replacements are 99% of the time refurbs.... heck look the Atrix 4G gang was still getting replacements up until Jan or Feb this year, before they ran out, and started giving out the Atrix2 as replacements for the Atrix 4G.

jimbridgman said:
only after all stock of new and refub have run out, only new sales are stopped after the 31st... and warranty replacements are 99% of the time refurbs.... heck look the Atrix 4G gang was still getting replacements up until Jan or Feb this year, before they ran out, and started giving out the Atrix2 as replacements for the Atrix 4G.
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How many more OG's were there though? From what I've seen it was way more popular, so in theory there should have been more replacements for them? Let me know if I'm completely off base here.
Sent from my MB865 using xda premium

Scottyfer said:
How many more OG's were there though? From what I've seen it was way more popular, so in theory there should have been more replacements for them? Let me know if I'm completely off base here.
Sent from my MB865 using xda premium
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No, you are correct, but that does not mean that they are going just run out this month, right after the announcement. It just means no more new sales, and any "new" phones that stores have will go to repair centers, or to the main repair center, and they will be used as replacements until they run out... all the 3rd party insurance companies are already giving other phones for replacements since "they" can not get the A2s through their channels any longer.

jimbridgman said:
I was told they will won't exchange the A2 for the Atrix HD, unless the customer really complains.
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What do you mean exchange? Like warranty exchange? Because every time I needed my inspire 4g replaced my only option was another inspire 4g they did buy my atrix 2 for $116 when I upgraded 2 weeks ago.
Sent from my MB886 using xda app-developers app

jeffdaman said:
What do you mean exchange? Like warranty exchange? Because every time I needed my inspire 4g replaced my only option was another inspire 4g they did buy my atrix 2 for $116 when I upgraded 2 weeks ago.
Sent from my MB886 using xda app-developers app
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Yes if you get a warranty exchange from AT&T, and they have run out of all new and refurbs of the phone you currently have, then you get whatever they really feel like giving out.... for instance I once had a tilt and it died so many times, and I got a moto q world phone as like 6 replacement, since they had no more tilts. That was such a POS, that I MADE them give me something else, and I got an iphone 1 since that was an "allowed" replacement on my account.
So you usually do not have a choice if you use insurance, but if you complain enough then you might get something that is "usable" I also had the inspire and sold it to best buy to get my A2, that insipre was ok, but that battery sucked, I was glad I could run CM on it though.

i just picked up my 4th a2 today due to a shot camera. i use a bestbuy warrenty though. i lucked out and they gave me a brand new a2.

confirmed....just walked out of att store. not selling atrix2 now at all, might be able to get one through warranty if under 1 year

jspugh said:
confirmed....just walked out of att store. not selling atrix2 now at all, might be able to get one through warranty if under 1 year
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Not surprising news that they're only for exchanges now, really. It was midrange when it was released almost a year ago, and since then a bunch of better phones have been released and the prices on those have dropped.
It's a solid phone in itself, but neither Motorola or AT&T ever really gave it the time of day. Another reason Motorola should unlock the bootloaders - because then no one on here really cares if they ever release an official OTA.

I believe it...Big Red (Verizon) did the same thing with the X2...the bigger and better is what they will always care about...this phone is following same path I'm sure. As verizon got bigger and better the 3G smartphones were falling off, then when the bionic, razr and gnex came, some of the lower featured 4G smartphones were falling off. AT&T does the exact same...it's bound to happen to the A2. Especially cuz of the SGS2, SGS3 the One X...now the Atrix HD...the patterns match dead on. Soon those phones will be the old news...thats how it goes.
Sent from my MB865 using xda premium

Maybe if they all stop caring, they'll just unlock the bootloader and let the users have at it. Seems proper, but time will tell.
Sent from my MB865 using xda app-developers app

Atrix HD is gonna have an even shorter lifespan as I can see. It's on sale everywhere like if it was on clearance. Lol
Sent from my locked MB865 on Ice Cream Sandwich.

[Q] Will the $100 rebate work if my screen is cracked?

I'm talking about the "tradeup" program. I'm hoping to trade in my Atrix 2 for the Atrix HD, to get the $100 rebate.
Only problem is, my Atrix 2's screen is cracked.
However, nowhere can I find anything that says the phone must not have a cracked screen. The Atrix 2 itself should act as proof of purchase of the Atrix 2, and I'll send in whatever they request as proof of purchase for the Atrix HD.
If anyone knows for sure that this tradeup won't work with a cracked screen, I guess it's the GSIII for me.
Thanks!

Damage or not. I'd tell moto to stand behind their stuff.
Sent from my Atrix HD using xda premium

I would love to trade my Atrix 2. But i'm from Argentina

wontstoptalking said:
I'm talking about the "tradeup" program. I'm hoping to trade in my Atrix 2 for the Atrix HD, to get the $100 rebate.
Only problem is, my Atrix 2's screen is cracked.
However, nowhere can I find anything that says the phone must not have a cracked screen. The Atrix 2 itself should act as proof of purchase of the Atrix 2, and I'll send in whatever they request as proof of purchase for the Atrix HD.
If anyone knows for sure that this tradeup won't work with a cracked screen, I guess it's the GSIII for me.
Thanks!
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I would just get the s3 anyway. My sister has the HD and regrets getting rid of her A2.
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