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Over on another (swedish) forum we're seeing some rather disturbing reports of screens cracking for seemingly no reason.
Some have reported cracks after simply placing their phone on a table, others by just having it in their pocket.
Do we have XDA member with similar experiences?
Given the number of times it has dropped from the table because it's so rediculously slippery, to no ill effect on the glass, it doesn't seem too bad. I might have been lucky, though.
Sent from my D6603 using Tapatalk
It doesn't crack easily, but it seems to happen yeah.
I know this was an issue with the Z2 as well (know 1 or 2 ppl suffering from it) and hope it's not a wide-spread one with the Z3. The fact that it performs as some hoovercraft thingie floating over flat services is kinda annoying though, fell a few times here as well already but luckily no damage so far.
phones have glass screens. Glass screens break on some occasions. Water is wet.
add every report you can find and what do we get? 20? lets make it 100. Of 100 000 phones sold (which is serious lowballing) that is 0.1%.
so even if it seems bad it's not really an issue
As long as iitgets repaired by Sony you mean....
of course, like on the z2.
i think a lot of people are just careless.. i mean who buys this type of phone and already in less than 2 days of owning it, they managed to cracked the screen by dropping it or sitting on it while in their pocket. sh*t happens but if people were more careful i doubt we'd be seeing all these 'broken screen' threads.
IMO the z2 was one of the most sturdy glass screen phones ever, this z2 drop test is pretty amazing: http://www.youtube.com/watch?v=5BGQtfDZNt4
so unless something in the glass was changed between the two versions i don't see how the z3 can be any worse than the z2.
Well I accidentally tested the sturdiness of the phone when I pulled my jacket up and forgot that phone was on top of it. Well nice 1,5m fall with some momentum and not a single scratch. Phew.
Its Gorilla Glass 3, so I don't think it should be any weaker or stronger than other Gorilla Glass 3 phones out there. Any quality issues is probably Corning's fault.
Update: according to Sony they use both Gorrila glass 3 and Dragontrail glass. I have heard Dragontrail is slightly less scratch resistant but thats about it.
abhinav.tella said:
I have heard Dragontrail is slightly less scratch resistant but thats about it.
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On the contrary, Dragontail is harder than GG3...... resists scratches more - but at the detriment to viewing angle quality which is why DT is on the back.
I didnt't notice ANY scratch resistance of the glass backplane. Just use it carefully for a few days - enjoy a nice collection of scratches to stay. Deeply disappointing.
Agreed, seems no matter how careful I am it'll just pick up tiny scratches on the back..seemingly from little specs of dust..I don't understand.
cheetah2k said:
On the contrary, Dragontail is harder than GG3...... resists scratches more - but at the detriment to viewing angle quality which is why DT is on the back.
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There is a table in this link, it shows GG3 as being higher on the hardness scalle by small amount over Dragontrail.
http://en.miui.com/thread-39439-1-1.html
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ladelfm said:
Agreed, seems no matter how careful I am it'll just pick up tiny scratches on the back..seemingly from little specs of dust..I don't understand.
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Wow, you guys are scaring me.
I think the cracked screen problem is not from dropping it, or sitting on it. It's that the screen cracks by itself even when just sitting on a table somewhere. People are blaming the temperature difference between a hot phone and a cool surface for stressing the glass and cracking it.
I dunno, I'm in no hurry to upgrade just yet, we'll see.
delete
I posted some pics in another thread here. Hoping it's just a fault with the device
http://forum.xda-developers.com/showpost.php?p=56122962&postcount=7
BBC Watchdog did a story on this for the Z1, now there are new complaints coming in about similar issues on the Z3.
BBC Watchdog link for Z1:
http://www.xperiablog.net/2014/05/3...peria-z1-cracking-screen-issue-sony-responds/
I chose this phone over the M8 due to the Camera, I kept insureance for the Z3 with T-Mobile just in case I get this issue when my phone arrives. Depending on how things turn out with more and more people complaining, I might just have to get the M8.
HTC gives free one time cracked/damaged screen replacement within 6 months in US as part of HTC Advantage. Sony should do the same, especially with their screen issues.
There are theories about uneven expansion of surfaces under heat stress causing cracks due to the way the glass is glued.
I have not experienced the cracking issue but I did notice a scratch on the glass on the back of the phone not even a week after getting it. It's not too bad, and not even really visible in direct light, but you bet I slapped a case on that thing as fast as I could.
h3ckman said:
I have not experienced the cracking issue but I did notice a scratch on the glass on the back of the phone not even a week after getting it. It's not too bad, and not even really visible in direct light, but you bet I slapped a case on that thing as fast as I could.
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I'm sure its a minority getting this issue but still seems to be a lot more than other manufacturers which is alarming. I made my dad get the HTC M8 over the iPhone 6 just for HTCs' Advantage program of one time free screen replacement.
I'm so glad I bought the white version because I can barely see the scratches on the back! It used to drive me crazy on my old black Z1 :silly:
The phone is really weak, I drop it less than 1 meter I forget it on my knees.
I share with you the picture
With a case or without
It's a pretty brittle phone. If you drop it on the corners it's done (as pictured)
I wonder why anyone would think it could even stand a small fall. Ceramic, even though one of the hardest materials with scratch resistance on par with Sapphire, is also very a brittle material.
I would be worried if this level of damage happened even with a decent case.
Until the OP responds, we'll never know.
satishp said:
I wonder why anyone would think it could even stand a small fall. Ceramic, even though one of the hardest materials with scratch resistance on par with Sapphire, is also very a brittle material.
I would be worried if this level of damage happened even with a decent case.
Until the OP responds, we'll never know.
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I have had 2 so far. Dropped one with the case. Small fall 2ft and corner got nicked even with the case. So I gave that to my wife and bought a 6GB version. Dropped that again (1ft drop) and same exact place got nicked.
I would not buy another one. Love the phone but not that much.
fatouraee said:
I have had 2 so far. Dropped one with the case. Small fall 2ft and corner got nicked even with the case. So I gave that to my wife and bought a 6GB version. Dropped that again (1ft drop) and same exact place got nicked.
I would not buy another one. Love the phone but not that much.
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What type of case did you have? Was it the included leather case?
fatouraee said:
I have had 2 so far. Dropped one with the case. Small fall 2ft and corner got nicked even with the case. So I gave that to my wife and bought a 6GB version. Dropped that again (1ft drop) and same exact place got nicked.
I would not buy another one. Love the phone but not that much.
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Ouch, where to next then? Mate 9?
Original case.
Next phone would be S8 if the renders are true. My favorite phone by far was the note 7, but you know how that went.
I usually change my phone's every few months so let's see what else is out there that catches my eye.
fatouraee said:
Original case.
Next phone would be S8 if the renders are true. My favorite phone by far was the note 7, but you know how that went.
I usually change my phone's every few months so let's see what else is out there that catches my eye.
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S8 won't survive drops much better. Especially the curved sides will be sensitive for hits like the corners of the MIX are. And well my two Note 7 i've owned were very very sensitive at the curved sides. Because of i could return both units in any condition i tested smash resistance. Just a soft hit on the curved sides with any hard object, display cracked. Dropped the device from half a meter to one of the four corner, display cracked, frame not looking nice. Without a real ruggedized case most actual mobiles, like S7 Edge, Note 7, Mate 9 Porsche, etc. won't survive drops onto the weak parts of the casing.
I also dropped mine waist high with one of those jelly clear case right on the corner, lucky me it only got a small tiny chipped on the screen it's barely noticeable, I think that my heart stopped for a second when that happened.
This is why any case should have a front bezel and padded corners.
I dropped mine waist height and it landed directly on the corner. No damage.
I've dropped mine a few times from chest level onto carpet. It landed face down most times and so far nothing chipped. It's the original case.
I dropped mine waist height and it landed directly on the corner. No damage.
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Which case were you using?
I dropped mine from about 2 feet onto hardwood last night without a case on. Thankfully no scratches or chips or anything but now that I've dropped it once I'm scared to death. Certainly does seem to be a matter of time before it gets destroyed, at least without a case.
But honestly putting a case on this thing seems like it would almost entirely defeat the whole purpose of this phone, at least for me.
Sent from my MIX using Tapatalk
pappschlumpf said:
S8 won't survive drops much better. Especially the curved sides will be sensitive for hits like the corners of the MIX are. And well my two Note 7 i've owned were very very sensitive at the curved sides. Because of i could return both units in any condition i tested smash resistance. Just a soft hit on the curved sides with any hard object, display cracked. Dropped the device from half a meter to one of the four corner, display cracked, frame not looking nice. Without a real ruggedized case most actual mobiles, like S7 Edge, Note 7, Mate 9 Porsche, etc. won't survive drops onto the weak parts of the casing.
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I know most of the curved glass devices wont hold up to drops, but with samsung and other devices (major brands) at least I can get parts and repair the phone. With this phone that's not happening, However I still love it and its my daily phone.
fatouraee said:
I know most of the curved glass devices wont hold up to drops, but with samsung and other devices (major brands) at least I can get parts and repair the phone. With this phone that's not happening, However I still love it and its my daily phone.
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Yes, right, but if you see the price for a display for example you're directly start thinking about ordering a new phone
Edit: @cellspare they have Mix replacement display in stock. But no idea about quality of this shop.
Gesendet von meinem Xiaomi Mi MIX
it is pricy to say the least $223.49 US LCD, how much for the trim edge? i wonder...
http://www.cellspare.com/index.php?route=product/search&search=mi mix
nkatz565 said:
I've dropped mine a few times from chest level onto carpet. It landed face down most times and so far nothing chipped. It's the original case.
Which case were you using?
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This one. It's pretty good, doesn't add much bulk.
http://m.ebay.com/itm/152350732527?_mwBanner=1
ChodTheWacko said:
This one. It's pretty good, doesn't add much bulk.
http://m.ebay.com/itm/152350732527?_mwBanner=1
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You can find it for cheap on Aliexpress
I dropped mine from chest height with the included case onto hard tile. Landed right on the corner where the front camera is. Chipped it lightly, and now there are a few small spots in the corner that look a bit like the camera hole. I didn't expect it to even survive the drop, and was quite impressed the display didn't crack.
phzi said:
I dropped mine from chest height with the included case onto hard tile. Landed right on the corner where the front camera is. Chipped it lightly, and now there are a few small spots in the corner that look a bit like the camera hole. I didn't expect it to even survive the drop, and was quite impressed the display didn't crack.
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To be fair, that corner does have a sizable bezel (assuming you're talking about the front facing camera). I wonder what the impact would've been if it was either of the upper corners.
Sent from my MIX using Tapatalk
Hi everyone,
The Essential company claims that the phone is very drop and scratch resistant thanks to the premium materials used in the phone, but sadly there are no official Essential drop tests available anywhere which is mainly due to all the problems Essential seems to be having with supplies and rolling out their first manufactured devices. There are also some reports surfacing from the very early adopters of the phone of some scuffs and scratches which never go beyond a mere mention.
I thought I would start this thread where people who have the phone can report about how the phone handles inadvertent drops and scratches and scuffs to the screen and the ceramic back. When posting, please also include a little bit of explanation as to how it happened and if possible a picture of the supposed damages to the phone.
Cheers.
dropped mine twice. 2 nicks in screen, but ceramic and titanium are fine.
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
ack154 said:
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
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I watched the video. Mous of 7 or better on the ceramic. The finish in the titanium can be damaged but noting like aluminum.
Forget about bending the phone. The phone is pretty tough. A case will protect th cosmetics.
https://www.cnet.com/videos/we-destroyed-the-essential-phone/
Seems like this will be a very durable device.
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
jerflash said:
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
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My only complaint is the camera software.
Other than that, I don't have any issues.
I would like a case, but only for cosmetics.
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
jerflash said:
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
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I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
tech_head said:
I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
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Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
PhaseBurn said:
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
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Stop being so rich with your diamond crusted desks and counter tops ?
Sent from my Pixel using Tapatalk
jerflash said:
Stop being so rich with your diamond crusted desks and counter tops ?
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So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
jerflash said:
Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
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It is definitely not the phone for everyone. Build quality is for everyone.
There are some software shortcomings. I think they can sort those out.
I sold my 6P. SO I have the Essential for the long haul.
I have my replacement phone arriving today. I have gone through 2 glass screen protectors that due to the fit of them (not sticking to the edges) I have a nick in the glass at the top left and the screen is completely shattered on the bottom left, I can see gold metal under it and it has a crack running diagonally from left to right from the bottom left. I know I never dropped this phone from more than 2 feet high. I also have the scratches on the ceramic back near the mods ports. I've only used my 360 a couple of times. I'm definitely getting a case and moving to a plastic wet install screen protector.
I haven't dropped this phone yet, but I have several hairline scratches on the back ceramic. I guess I'm around a lot of minerals or dust particles that are > 8 hardness, which I find interesting.
Also on the glass I notice a patch of hairline scratches. I'm usually real careful about my phones (of course, everyone says this) but I think that's more of Corning's fault this time around. They're really small but knowing they're there bothers me. I wish I could buff them out. I'll be getting a screen protector I guess.
808phoneaddict said:
So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
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Oh wow, those are cool
My back panel got scratched (micro scratches) that's so weird. Got ceramic Xiaomi mi2 and it was perfectly strong....not like this one.
I dropped mine screen facing the floor from about 4 feet. Screen survived, minor scratches. Not a single crack. I didn't expect the screen to survive.
-Nav
I have a step from main floor to foyer. Placed my phone near the edge and my dog pushed it down to tiles. Face down smashed!
2 line of scratches at the bottom bezel.
small dings on top left and bottom left corner display.
Sigh... thought it would survive...
See
As expected, breaks on first low drop...
expected but always scary... will neve use w/o a case!
damn physics, wish glass was stronger than metal.
x111 said:
damn physics, wish glass was stronger than metal.
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Yeah bring on the diamond glass already
I wonder if the back glass is the same gorilla glass as the screen, or just the overly curved back made it break first
Anyways, easy money for OnePlus repairs
maybe some third party companies will introduce their aftermarket cheap backs for oneplus6, anyway at some point of oneplus6 life you will need to replace the battery.
Ouch
Have the stock case on mine. Slipped out of my hand in kitchen awhile ago. Landed on it's face on hard tile. No damage. Thought for sure it would've broke, it was loud. Lucky this time.
The easy solution should be the back cover in plastic. But chinese makers are not making this. No idea why not. So we have to find solution our selves. Do you have a 3d printer? Or are you expert at doing craft projects? Can you make plastic back covers for those of us who want one?
Edit:
(anybody who wants to know - I made a cover with a plastic $1 folder. The plastic is soft but its tough stuff. Not easily punctured. Phone feels great on the hand and it feels slimmer. I still have to add some modifications to make it sturdier and make sure that it can withstand a fall without damaging the battery. No idea how to do that. I'll figure it out. The plastic works fine as a shock absorber but if something were to hit the battery area directly then that might transfer some force on the battery. So I'll have to find some way to make that area of the cover slightly more rigid. or place a shock absorbent material directly on top of the battery. Gotta find the right material that doesn't insulate the heat in.)
I'd buy a 3d printed plastic back cover if anyone made it available.
blueberry.sky said:
I'd buy a 3d printed plastic back cover if anyone made it available.
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replacement glass backs are like 10$, its probably going to cost more to get something designed and printed if you dont have the skills yourself.
Dadud said:
replacement glass backs are like 10$, its probably going to cost more to get something designed and printed if you dont have the skills yourself.
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They are $10. But we don't want the glass back. :S I can put a vinyl wrap on it and manage the slippery surface. But I also know how ridiculously fragile it is. It also shatters and you get glass particles everywhere. So its not usable. I have thought about reinforcing the glass back with some sort of specialized tape like gorilla tape or glass filament tape or tent repair tape. You could use it that way. The glass would still be fragile. It'll crack under the circumstances it would have cracked otherwise. Basically the glass is very low quality. Motorola is likely lying if they say its some sort gorilla glass or something.
e4noob said:
They are $10. But we don't want the glass back. :S I can put a vinyl wrap on it and manage the slippery surface. But I also know how ridiculously fragile it is. It also shatters and you get glass particles everywhere. So its not usable. I have thought about reinforcing the glass back with some sort of specialized tape like gorilla tape or glass filament tape or tent repair tape. You could use it that way. The glass would still be fragile. It'll crack under the circumstances it would have cracked otherwise. Basically the glass is very low quality. Motorola is likely lying if they say its some sort gorilla glass or something.
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I don't know what you mean by "we" don't want the glass back. I like the glass back. I think it looks good and provides a good surface with which to grip the phone.
Dadud said:
replacement glass backs are like 10$, its probably going to cost more to get something designed and printed if you dont have the skills yourself.
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Yeah, I would expect custom 3d print to cost more than the mass produced Chinese replacements.
It's worth it. Glass backs are insane imo. It pushes design over function much too far. I don't need to show off with a my phone. Rather have a phone that isn't so fragile.
case? seems to keep mine in one piece lol
TheDevl said:
I don't know what you mean by "we" don't want the glass back. I like the glass back. I think it looks good and provides a good surface with which to grip the phone.
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You know there are owners of this phone who don't like the glass back.
Also, there is a heat factor with the glass back. I removed the glass and using a poorly made plastic cover right now and heat dropped by like 10 degrees. lol. It charges with normal charger at below 30c. With turbo charger it goes up to around 35c. Phone running for hours streaming hulu or something at max may be 37c. What's the temp like with the glass back on? 45c+?
buschris said:
case? seems to keep mine in one piece lol
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True. But don't use a case a lot of the times.
e4noob said:
You know there are owners of this phone who don't like the glass back.
Also, there is a heat factor with the glass back. I removed the glass and using a poorly made plastic cover right now and heat dropped by like 10 degrees. lol. It charges with normal charger at below 30c. With turbo charger it goes up to around 35c. Phone running for hours streaming hulu or something at max may be 37c. What's the temp like with the glass back on? 45c+?
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But one man does not an entire consumer base make.
As for the temperatures, right now I'm at 28c with glass back and a case. Temperatures have never quite been a worry for me.
TheDevl said:
But one man does not an entire consumer base make.
As for the temperatures, right now I'm at 28c with glass back and a case. Temperatures have never quite been a worry for me.
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I guess you are saying not enough people demand it so its not a category of product yet.
Temp would be around 5-10c less than glass back the way I have it set up. One of the beneficial aspect I have seen is phone cools down much quicker. It'll have an effect on longevity of the phone but its really not that big of an issue anyway with the higher temps on a glass back. I think the most important factor is the satisfaction of not having that dumb fragile glass back.
e4noob said:
I guess you are saying not enough people demand it so its not a category of product yet.
Temp would be around 5-10c less than glass back the way I have it set up. One of the beneficial aspect I have seen is phone cools down much quicker. It'll have an effect on longevity of the phone but its really not that big of an issue anyway with the higher temps on a glass back. I think the most important factor is the satisfaction of not having that dumb fragile glass back.
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To each their own, apparently.
If you're treating your phone respectfully, then the glass back should not be an issue. It is, after all, gorilla-glass, not just ordinary window-glass. If you're treating your phone roughly, then get a case or buy a different non-glass phone.
Right now glass and ceramic is en vogue in phone design. (see the top-end S10+ with its custom ceramic backplate) Particularly because it enables wireless charging without a buildup of static electricity. In a year or two they'll probably be on to a new trend, maybe leather as foldable phones start to mature. I actually miss those leather-backed phones that were around about 5 odd years ago.
eoraptor said:
If you're treating your phone respectfully, then the glass back should not be an issue. It is, after all, gorilla-glass, not just ordinary window-glass. If you're treating your phone roughly, then get a case or buy a different non-glass phone.
Right now glass and ceramic is en vogue in phone design. (see the top-end S10+ with its custom ceramic backplate) Particularly because it enables wireless charging without a buildup of static electricity. In a year or two they'll probably be on to a new trend, maybe leather as foldable phones start to mature. I actually miss those leather-backed phones that were around about 5 odd years ago.
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You are right. But I'm not looking for top end glass back on my g6. :S TBH even on s10 I would probably want to switch out the glass back. It seems absurd to me that I'm carrying around something so fragile. I would predict if there is a new trend, it'll be some sort of durable material like plastic. When people hear plastic, they think its cheap and reduces the vibe of the device. But there are different types of plastic. Phone companies could do fancy and functional phone body and back covers easily. I have no idea why they don't. They could use tough rubbery material for the body too where you largely won't need a case. But they don't. Some aspects of design isn't evolving at all with phones.
Mine shattered after fall from stairs, but I won't expect any phone to survive this with no damage taken.
oposiasty said:
Mine shattered after fall from stairs, but I won't expect any phone to survive this with no damage taken.
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That's true. But a back cover made of any other material wouldn't shatter.