[Q][HELP] HTC Sensation XE Boot Loop problem - HTC Sensation

I have a HTC Sensation XE with Beats Audio that is currently locked into a boot loop cycle.
Before you all start telling me to look at this thread, or that thread, I KNOW that this problem has been on here before, and I have spent the last 2 days reading through what has been posted, with no success.
I am not a modder, I do not want to ROOT my phone, turn S-OFF, or unlock the bootloader. I have had this model of phone and been perfectly happy with it for over a year. Unfortunately my first handset had a touchscreen issue, so I sent it back to HTC (YES! I do realise what a huge mistake that was, NOW!! I don't need any more reminders) They sent me back another handset, but not without first beginning a very acrimonious relationship with me. The handset that they sent crashed, (I had only had it 2 days and hadn't done more with it than just put my contacts and music on it) it then entered a boot loop where it would load as far as the 'Quietly Brilliant', and sometimes the start of the 'Beats Audio' logo, then beep at me and try again. The first time this happened I pulled the battery, and left the device for about 30 mins and when I put it back together it worked. 2 days later it did the same thing and has never recovered.
I can get into the bootloader, and it displays:
*** LOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT 1.29.000
eMMC-boot
Mar 2 2012,18:14:34
I have spent the last 2 days scouring this forum and trying to get my phone to work again.
I don't want to modify my phone, but will if that's what it takes. The problems I have found it that most methods require me to 'Enable USB Debugging' or install CWM Recovery on my phone, which I can't do, or to unlock my HBOOT using HTCDev, which given that you need to register with HTC to use DEV and my current opinion of that company, is not happening, also from what I have read about the procedure I can't do it anyway, because I can't get into my phone.
The other problem I have encountered is in trying to enter recovery mode from bootloader, which gives me the green loading icon, then a red triangle, and nothing else.
I will admit to my absolute noobdom when it comes to this, and if I'm perfectly honest I would be happier if I had remained ignorant. I just want somebody to show me how I can get my phone to work again.
Thanks
Baz

Barrygravy said:
I have a HTC Sensation XE with Beats Audio that is currently locked into a boot loop cycle.
Before you all start telling me to look at this thread, or that thread, I KNOW that this problem has been on here before, and I have spent the last 2 days reading through what has been posted, with no success.
I am not a modder, I do not want to ROOT my phone, turn S-OFF, or unlock the bootloader. I have had this model of phone and been perfectly happy with it for over a year. Unfortunately my first handset had a touchscreen issue, so I sent it back to HTC (YES! I do realise what a huge mistake that was, NOW!! I don't need any more reminders) They sent me back another handset, but not without first beginning a very acrimonious relationship with me. The handset that they sent crashed, (I had only had it 2 days and hadn't done more with it than just put my contacts and music on it) it then entered a boot loop where it would load as far as the 'Quietly Brilliant', and sometimes the start of the 'Beats Audio' logo, then beep at me and try again. The first time this happened I pulled the battery, and left the device for about 30 mins and when I put it back together it worked. 2 days later it did the same thing and has never recovered.
I can get into the bootloader, and it displays:
*** LOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT 1.29.000
eMMC-boot
Mar 2 2012,18:14:34
I have spent the last 2 days scouring this forum and trying to get my phone to work again.
I don't want to modify my phone, but will if that's what it takes. The problems I have found it that most methods require me to 'Enable USB Debugging' or install CWM Recovery on my phone, which I can't do, or to unlock my HBOOT using HTCDev, which given that you need to register with HTC to use DEV and my current opinion of that company, is not happening, also from what I have read about the procedure I can't do it anyway, because I can't get into my phone.
The other problem I have encountered is in trying to enter recovery mode from bootloader, which gives me the green loading icon, then a red triangle, and nothing else.
I will admit to my absolute noobdom when it comes to this, and if I'm perfectly honest I would be happier if I had remained ignorant. I just want somebody to show me how I can get my phone to work again.
Thanks
Baz
Click to expand...
Click to collapse
Hi,
If you have an unmodded phone,just send it back again.
They have just sent you a dud replacement.
Do not accept it.

malybru said:
Hi,
If you have an unmodded phone,just send it back again.
They have just sent you a dud replacement.
Do not accept it.
Click to expand...
Click to collapse
Getting things done at/with HTC is a Brilliant pita, but I have to agree with malybru.

HTC sensation XE in bootloop
hi i have a rooted sensation xe, and when i installed the PAC-MAN rom it wouldnt boot up.
It just kept showing me the white screen with HTC in green letters, then go black and do it again over and over.
Ive changed the rom many times on this phone and had no problems until now and i cant seem to get out of it.
Ive come from the ViperS rom with sense 5 and when i try going back to that rom it still gives me the bootloop. even the backup that i made doesnt work.
hboot screen says
***UNLOCKED***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.29.0000
eMMC-boot
Mar 2 2012, 18:14:34
anybody have any ideas on what i can do to fix?
Thanks in advance.
ps. i use 4ext recovery

michaelg109 said:
hi i have a rooted sensation xe, and when i installed the PAC-MAN rom it wouldnt boot up.
It just kept showing me the white screen with HTC in green letters, then go black and do it again over and over.
Ive changed the rom many times on this phone and had no problems until now and i cant seem to get out of it.
Ive come from the ViperS rom with sense 5 and when i try going back to that rom it still gives me the bootloop. even the backup that i made doesnt work.
hboot screen says
***UNLOCKED***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.29.0000
eMMC-boot
Mar 2 2012, 18:14:34
anybody have any ideas on what i can do to fix?
Thanks in advance.
ps. i use 4ext recovery
Click to expand...
Click to collapse
did you try to flash boot.img via fastboot from pc?

Mile_zdr said:
did you try to flash boot.img via fastboot from pc?
Click to expand...
Click to collapse
no i havent tried that.. how would i go about doing that?

michaelg109 said:
no i havent tried that.. how would i go about doing that?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1631861 step EXTRA1

Related

My brand new sensation h-boot says locked but s-off?

Just received a sensation with this as the hboot:-
*** LOCKED ***
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.18.0000
RADIO-10.14.9035.01_M
eMMC-boot
Aug 2 2011,22:35:52
Was just about to go through the noob proof s-off process then discovered i'm already s-off.
I'm just a little perplexed by the *** LOCKED *** bit at the top and wondered if anyone could shed some light on it for me?
Can i just flash the clockworkmod PG58IMG.zip and then flash a custom rom without using the revolutionary.exe?
The locked bit at the top is the official HTC locking/unlocking message. If you go through the HTC website to unlock the boot loader it'll then say 'unlocked'
The S-OFF means 1 of two things:
1. You have a device S-OFF from the factory, or;
2. Someone returned it after unrooting and didn't S-ON the device again
EddyOS said:
The locked bit at the top is the official HTC locking/unlocking message. If you go through the HTC website to unlock the boot loader it'll then say 'unlocked'
The S-OFF means 1 of two things:
1. You have a device S-OFF from the factory, or;
2. Someone returned it after unrooting and didn't S-ON the device again
Click to expand...
Click to collapse
Cheers for the reply
So i guess i'm good to install cwm and flash away?
edit: all sorted now
I have same issue as OP, but my H-BOOT's 1.27.0000
I can't flash **** through Fast boot, says not allowed -_-
I managed to get S-OFF via Rev, worked flawlessly gained root and did the downloading CWM, flashed Virtuous Inquisition and successfully got the on screen buttons working via decompiling-editing recompiling the framework-res.apk.
But I am utterly clueless as to why today, I find the ***Revolutionary*** has been replaced with ***Locked***
Anything I gotta do? Or just leave it?
If your s off, locked means nothing.
Sent from my HTC Sensation 4G with Beats Audio using xda premium
redrumsilence said:
I have same issue as OP, but my H-BOOT's 1.27.0000
I can't flash **** through Fast boot, says not allowed -_-
I managed to get S-OFF via Rev, worked flawlessly gained root and did the downloading CWM, flashed Virtuous Inquisition and successfully got the on screen buttons working via decompiling-editing recompiling the framework-res.apk.
But I am utterly clueless as to why today, I find the ***Revolutionary*** has been replaced with ***Locked***
Anything I gotta do? Or just leave it?
Click to expand...
Click to collapse
It just means that your bootloader is the locked variety so you can't do some extended fastboot commands such as 'fastboot flash splash1 nameofimg.img' to replace the splash screen and a few other less common commands. I wouldn't worry about it. If you want to replace the splash image, check here.
Look in: http://forum.xda-developers.com/showthread.php?t=1459767
You'll find an unlocked version of 1.27.1100 (3.24 Unlocked). It was unlocked by one of the Revolutionary team as far as I know.
mf2112 said:
It just means that your bootloader is the locked variety so you can't do some extended fastboot commands such as 'fastboot flash splash1 nameofimg.img' to replace the splash screen and a few other less common commands. I wouldn't worry about it. If you want to replace the splash image, check here.
Click to expand...
Click to collapse
Ivwoynd up re-Rev-ing it two days later...followed swiftly by my nearest cell tower falling over -_-
I've got shot of the Sensation now anyway, my kid threw up on it >_< so I joined the trendy crowd (only cause it was the best my jnsuarance would replace it with) and got an SGSII
Hilariously enough, my first impression is, I don't like touchwiz and want to flash a different ROM lol
Sent from my GT-I9100 using XDA App
Johnston411 said:
Just received a sensation with this as the hboot:-
*** LOCKED ***
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.18.0000
RADIO-10.14.9035.01_M
eMMC-boot
Aug 2 2011,22:35:52
Was just about to go through the noob proof s-off process then discovered i'm already s-off.
I'm just a little perplexed by the *** LOCKED *** bit at the top and wondered if anyone could shed some light on it for me?
Can i just flash the clockworkmod PG58IMG.zip and then flash a custom rom without using the revolutionary.exe?
Click to expand...
Click to collapse
Whatever I see from ur information I suggest you to get ur bootloader unlocked by HTC devs. Reason is u got second hand mobile so anyway you don't have warranty. Other thing check is it super cid If not get it done then start flashing. You will have less problem and if you stuck will get quick resolution.
Sent from my HTC Sensation Z710e using xda premium
jasminthoria said:
Whatever I see from ur information I suggest you to get ur bootloader unlocked by HTC devs. Reason is u got second hand mobile so anyway you don't have warranty. Other thing check is it super cid If not get it done then start flashing. You will have less problem and if you stuck will get quick resolution.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
I'm not so sure, when I used the HTCDev page to unlock the boot loader on my first Sensation, I followed all the steps to the letter and it hard-bricked the device. Used Revolutionary with the replacement one, worked flawlessly
Sent from my GT-I9100 using XDA App
Therein lies a lesson...
Sent from my Pyramid-T
stringer7 said:
Therein lies a lesson...
Sent from my Pyramid-T
Click to expand...
Click to collapse
You're telling me -_-
Sent from my GT-I9100 using XDA App
Please can someone tell me can I instead relocked to put somehow locked

Help needed, stuck in updating rom. Can't boot

Dear fellow forummers,
I've set my HTC Sensation to S-OFF yesterday. Today I tried to update the rom to 1.50.401.1 (from 1.50.401.1) to flash it to ICS later on.
I used this file:
RUU_Pyramid_HTC_Europe_1.50.401.1_Radio_10.56.9035.00U_10.14.9035.01_M_release_223042_signed.exe
The installation got stuck at 41%, didn't do anything so the only way was to pull out USB cable and try again, again stuck at 41%.
Sweat started to rise on my forhead when I tought by myself maybe if I 'update' to an older rom, I will at least have my phone back working. So I tried the file:
RUU_Pyramid_HTC_Europe_1.45.401.3_Radio_10.56.9035.00U_10.14.9035.01_M_release_219990_signed.exe
I was unbelievably happy when I got past the 41%, my laugh ended a few seconds later when it got stuck on 44%, tried again and you guessed it.. again stuck at 44%.
I can't boot my phone at all. When I turn my phone on I get the black screen with in white/silver HTC. After putting the USB cable in and pulling it out I get the white screen with:
*** LOCKED ***
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.18.0000
RADIO-10.14.9035.01_M
eMMC-boot
Aug 2 2011,22:35:52
RUU
What can I do to get my phone working again?
All help is really appreciated!
Find my post in general
Sent from my HTC Sensation 4G using xda premium
craven667 said:
Find my post in general
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
You mean the:
{fix} update for 3.32 and bootloops ?
I can't see someone with simalar problems.
My problem is that I can not recover or fastboot or whatsoever at the moment
Did you try the Factory Reset option? might work...
You have recovery installed? Download and flash any other ROM.....
That's because the thread in General is for bootloops not for failed RUU installations. First mistake you made was to unplug the USB cable mid installation so don't do that again!
You can get the latest EU RUU here:
https://www.yousendit.com/download/M3BsUXVxV3I1bmk5TE1UQw
md5: 6911EEC5C493EBB558D02CE9D0912ADB
It has a newer radio to the one you've used. Give it a go and see how you get on
mathrania said:
Did you try the Factory Reset option? might work...
You have recovery installed? Download and flash any other ROM.....
Click to expand...
Click to collapse
There is no Factory reset option . I don't have recovery installed and I can't flash any rom at all.
EddyOS said:
That's because the thread in General is for bootloops not for failed RUU installations. First mistake you made was to unplug the USB cable mid installation so don't do that again!
You can get the latest EU RUU here:
It has a newer radio to the one you've used. Give it a go and see how you get on
Click to expand...
Click to collapse
stuck at 41%
Phone is FUBAR'd - send it to HTC

[Q] Won't go past HTC boot logo...

Hi everyone
My sister has a HTC Sensation Orange UK branded, running completely stock 1.50.61.1 software, without no modifications to the phone in any way, it is just as if it came out of the box. The other day the phone mysteriously stopped going past the boot logo... It turns on, white screen with green HTC logo, then within 10 seconds it turns off and back on again to the same logo, and continues until the battery dies. It does not get on the OS boot logo. The phone does however go into the bootloader and fastboot.
First step I took was download a 1.35.61.1 Orange UK branded RUU and tried to run that, knowing that it would probably fail as I was trying to go back to an older version, but I did not wanna do anything else first. The RUU for 1.50.61.1 is not available, and I have not been able to find it anywhere... When I run the RUU, I seem to get upto the point where it says "Sending Data..." and then it fails with an "UNKNOWN ERROR".
Next step , I unlocked the bootloader since the RUU is not available and if it is an issue with the OS/ROM, then I need to flash another. I unlocked the phone via HTCDev, and that worked fine. Phone is showing unlocked in the bootloader. Then, when I tried to flash a recovery, it looks as if works fine, but when I go to the recovery option in the bootloader, same issue... Won't load the recovery, and just keeps boot-looping. I tried CWM recovery via Hasoon's toolkit and manually through the fastboot command. It says sending, done OK, but continues to boot-loop.
Here is all the information I feel is necessary:
HTC Sensation
Orange UK Branded
Software Version 1.50.61.1
Unlocked bootloader
PYRAMID PVT SHIP S-ON RL
HBOOT-1.18.0000
RADIO-10.14.9035.02_2
eMMC-boot
Thank you everyone for all your help in advance!
If its in Warranty period, Try replacing it.
Sounds like a H/W fault to me..
That was my suspicion too... I am not sure if it is under warranty, I guess I can find out.
Is there nothing I can try from here?
shaks_ said:
That was my suspicion too... I am not sure if it is under warranty, I guess I can find out.
Is there nothing I can try from here?
Click to expand...
Click to collapse
First confirm that whether this is a hardware fault or not..... If it is, thn whatever u do it will not run correctly.. :/
- sent from my Venomous Viper..
OK I guess there is nowhere to go from here then. Lol
Thank you very much for your help!
Well that was my suggestion... I'm not a genius
May be some one in XDA may know a way out.
Anyways, go for Hardware replacement first.
- sent from my Venomous Viper..
shaks_ said:
Hi everyone
My sister has a HTC Sensation Orange UK branded, running completely stock 1.50.61.1 software, without no modifications to the phone in any way, it is just as if it came out of the box. The other day the phone mysteriously stopped going past the boot logo... It turns on, white screen with green HTC logo, then within 10 seconds it turns off and back on again to the same logo, and continues until the battery dies. It does not get on the OS boot logo. The phone does however go into the bootloader and fastboot.
First step I took was download a 1.35.61.1 Orange UK branded RUU and tried to run that, knowing that it would probably fail as I was trying to go back to an older version, but I did not wanna do anything else first. The RUU for 1.50.61.1 is not available, and I have not been able to find it anywhere... When I run the RUU, I seem to get upto the point where it says "Sending Data..." and then it fails with an "UNKNOWN ERROR".
Next step , I unlocked the bootloader since the RUU is not available and if it is an issue with the OS/ROM, then I need to flash another. I unlocked the phone via HTCDev, and that worked fine. Phone is showing unlocked in the bootloader. Then, when I tried to flash a recovery, it looks as if works fine, but when I go to the recovery option in the bootloader, same issue... Won't load the recovery, and just keeps boot-looping. I tried CWM recovery via Hasoon's toolkit and manually through the fastboot command. It says sending, done OK, but continues to boot-loop.
Here is all the information I feel is necessary:
HTC Sensation
Orange UK Branded
Software Version 1.50.61.1
Unlocked bootloader
PYRAMID PVT SHIP S-ON RL
HBOOT-1.18.0000
RADIO-10.14.9035.02_2
eMMC-boot
Thank you everyone for all your help in advance!
Click to expand...
Click to collapse
kindly help me pls where did u later got the ruu cos am in ur shoe ...help pls
Did you flash 4ext recovery.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium 4 mobile app

Need help gaining back my phone warranty.

Hi,
I'm using sensation xe ICS (S-OFF, custom recovery 4ext)
I believe that my phone is having hardware issue that I'm thinking to send it back for repair.
It happened 1 day ago that my phone freezes 4 times in 1 days (It was completely fine since I flashed to ICS). My wifi starts unable to switch on with 'Turning Wi-Fi on' appears but nothing happens. I tried to do factory reset but doesn't help. I searched some threads that they say it might be hardware problem.
I am trying to follow the instruction from this thread http://forum.xda-developers.com/showthread.php?t=1192300 (I'm not sure if this method is fine for my phone) to S-ON my phone so that I can get my warranty back. But I am stuck trying to reflash a official rom that my pc cannot detect my phone.
Can anyone help me with this please? Or is there any other way I can get back warranty?
Thank you
Below are all the detail I can find from my phone.
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.27.0000
RADIO-11.22.3504.07_M
OpenADSP-v02.6.0.2226.00.0131
Android version - 4.03
Software number - 3.33.401.106
hi mate i guess that problem is due to the rom,why dont you try to flash the rom to any stable one like ELEGANTIA or ARHD or any other stable rom and chk that this problem is still there or its gone.....
and now reverting your mobile back to S-ON is risky and once i tried it earlier and got my mob fully bricked.. but i managed to send back the bricked mob and get a replacement but i don't recommend it..
can you precisely tell me what error you are getting when flashing the stock rom
ganeshp said:
can you precisely tell me what error you are getting when flashing the stock rom
Click to expand...
Click to collapse
Yes, I'm not sure what I did is right.
I was trying to flash my phone using RUU_PYRAMID_LE_ICS_35_S_HTC_Europe_3.32.401.105_R_Radio_11.69.3504.00U_11.22.3504.07_M_release_251961_signed.exe through pc. But the installer says that unable to detect my phone and please make sure my phone is connected to pc using usb. But my phone already connected in charge only mode.
Something more to add.
I just remembered that I accepted an update few days ago (alert pop up in phone). and my ICS is now 3.33 not 3.32.
I am trying to flash my phone back to 3.32 to see if problem still exists. But I am not sure how I can flash through sd card, my hboot now is 1.27, I have seen somewhere says that 1.27 is different
you are SOFF so you can RUN any RUU
i guess you got error 155
the problem here is you need to connect the phone in bootloader/fastboot to pc ..before running RUU
this should resolve your problem
Hey, thank you for your help. I have flashed my phone everything's fine now.
Stupid me, I forgot to install htc driver
xegneto said:
Hey, thank you for your help. I have flashed my phone everything's fine now.
Stupid me, I forgot to install htc driver
Click to expand...
Click to collapse
Glad to hear that
Sent from my pyramid.. Through blazing fast sonic waves

[Q] Did I buy a brick? (HTC M8, Swappa)

Greetings,
(after careful searching of the archives) I still need some help.
I purchased a used M8 on swappa.com (not finalized yet, still haven't been able to boot the thing).
Was running Viper but couldn't boot past init screen - kept giving sense errors. so... I tried a couple of other ROMs loaded via SD-card (CM, Android Revolution) and both seem to install, then nothing. Reboot and only a faint gray screen. Unable to sign in. I can get back to Recovery but if I don't hold the down-volume at startup I get back to that faint gray screen.
Options? Suggestions?
Does OS- mean no OS is installed?
*** UNLOCKED ***
M8_WLV PVT SHIP S-OFF
CID-VZW__001
HBOOT-3.16.0.0000
OpenDSP-v26.2.2-005380M8974.0106
OS-
eMMC-boot 2048MB
Feb 25 2014,00:52:27.0
Thanks, --Greg--
Have you tried the RUU files Here? Thats the only other thing I can think of right now.
If u were running a Rom you should have no problem ruuing unless it is a hardware issue which hopefully it's not.
Sent from my HTC6525LVW using Tapatalk
bikemail said:
Greetings,
(after careful searching of the archives) I still need some help.
I purchased a used M8 on swappa.com (not finalized yet, still haven't been able to boot the thing).
Was running Viper but couldn't boot past init screen - kept giving sense errors. so... I tried a couple of other ROMs loaded via SD-card (CM, Android Revolution) and both seem to install, then nothing. Reboot and only a faint gray screen. Unable to sign in. I can get back to Recovery but if I don't hold the down-volume at startup I get back to that faint gray screen.
Options? Suggestions?
Does OS- mean no OS is installed?
*** UNLOCKED ***
M8_WLV PVT SHIP S-OFF
CID-VZW__001
HBOOT-3.16.0.0000
OpenDSP-v26.2.2-005380M8974.0106
OS-
eMMC-boot 2048MB
Feb 25 2014,00:52:27.0
Thanks, --Greg--
Click to expand...
Click to collapse
perfectly fine. in fact no need to ruu either. simply flash custom recovery and sideload a ROM through recovery.
If all else fails the ruu will fix it back up. Since that phone is s off and unlocked and still boots to bootloader you will be fine.
Sent from my SM-T320 using Tapatalk
resolved
Keithn said:
Have you tried the RUU files Here? Thats the only other thing I can think of right now.
Click to expand...
Click to collapse
Thanks for the advice. Once I RUU'd it worked as advertised. - btw I chose option-2 (untested, but now it is tested) because I was having trouble with the HTC ABD drivers on my PC. After flashing TWRP was able to get a fresh copy of Viper on it.
Thanks again for the quick and helpful responses!
-Greg.

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