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Help needed, stuck in updating rom. Can't boot

Dear fellow forummers,
I've set my HTC Sensation to S-OFF yesterday. Today I tried to update the rom to 1.50.401.1 (from 1.50.401.1) to flash it to ICS later on.
I used this file:
RUU_Pyramid_HTC_Europe_1.50.401.1_Radio_10.56.9035.00U_10.14.9035.01_M_release_223042_signed.exe
The installation got stuck at 41%, didn't do anything so the only way was to pull out USB cable and try again, again stuck at 41%.
Sweat started to rise on my forhead when I tought by myself maybe if I 'update' to an older rom, I will at least have my phone back working. So I tried the file:
RUU_Pyramid_HTC_Europe_1.45.401.3_Radio_10.56.9035.00U_10.14.9035.01_M_release_219990_signed.exe
I was unbelievably happy when I got past the 41%, my laugh ended a few seconds later when it got stuck on 44%, tried again and you guessed it.. again stuck at 44%.
I can't boot my phone at all. When I turn my phone on I get the black screen with in white/silver HTC. After putting the USB cable in and pulling it out I get the white screen with:
*** LOCKED ***
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.18.0000
RADIO-10.14.9035.01_M
eMMC-boot
Aug 2 2011,22:35:52
RUU
What can I do to get my phone working again?
All help is really appreciated!

Find my post in general
Sent from my HTC Sensation 4G using xda premium

craven667 said:
Find my post in general
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
You mean the:
{fix} update for 3.32 and bootloops ?
I can't see someone with simalar problems.
My problem is that I can not recover or fastboot or whatsoever at the moment

Did you try the Factory Reset option? might work...
You have recovery installed? Download and flash any other ROM.....

That's because the thread in General is for bootloops not for failed RUU installations. First mistake you made was to unplug the USB cable mid installation so don't do that again!
You can get the latest EU RUU here:
https://www.yousendit.com/download/M3BsUXVxV3I1bmk5TE1UQw
md5: 6911EEC5C493EBB558D02CE9D0912ADB
It has a newer radio to the one you've used. Give it a go and see how you get on

mathrania said:
Did you try the Factory Reset option? might work...
You have recovery installed? Download and flash any other ROM.....
Click to expand...
Click to collapse
There is no Factory reset option . I don't have recovery installed and I can't flash any rom at all.
EddyOS said:
That's because the thread in General is for bootloops not for failed RUU installations. First mistake you made was to unplug the USB cable mid installation so don't do that again!
You can get the latest EU RUU here:
It has a newer radio to the one you've used. Give it a go and see how you get on
Click to expand...
Click to collapse
stuck at 41%

Phone is FUBAR'd - send it to HTC

Need help gaining back my phone warranty.

Hi,
I'm using sensation xe ICS (S-OFF, custom recovery 4ext)
I believe that my phone is having hardware issue that I'm thinking to send it back for repair.
It happened 1 day ago that my phone freezes 4 times in 1 days (It was completely fine since I flashed to ICS). My wifi starts unable to switch on with 'Turning Wi-Fi on' appears but nothing happens. I tried to do factory reset but doesn't help. I searched some threads that they say it might be hardware problem.
I am trying to follow the instruction from this thread http://forum.xda-developers.com/showthread.php?t=1192300 (I'm not sure if this method is fine for my phone) to S-ON my phone so that I can get my warranty back. But I am stuck trying to reflash a official rom that my pc cannot detect my phone.
Can anyone help me with this please? Or is there any other way I can get back warranty?
Thank you
Below are all the detail I can find from my phone.
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.27.0000
RADIO-11.22.3504.07_M
OpenADSP-v02.6.0.2226.00.0131
Android version - 4.03
Software number - 3.33.401.106

hi mate i guess that problem is due to the rom,why dont you try to flash the rom to any stable one like ELEGANTIA or ARHD or any other stable rom and chk that this problem is still there or its gone.....
and now reverting your mobile back to S-ON is risky and once i tried it earlier and got my mob fully bricked.. but i managed to send back the bricked mob and get a replacement but i don't recommend it..

can you precisely tell me what error you are getting when flashing the stock rom

ganeshp said:
can you precisely tell me what error you are getting when flashing the stock rom
Click to expand...
Click to collapse
Yes, I'm not sure what I did is right.
I was trying to flash my phone using RUU_PYRAMID_LE_ICS_35_S_HTC_Europe_3.32.401.105_R_Radio_11.69.3504.00U_11.22.3504.07_M_release_251961_signed.exe through pc. But the installer says that unable to detect my phone and please make sure my phone is connected to pc using usb. But my phone already connected in charge only mode.
Something more to add.
I just remembered that I accepted an update few days ago (alert pop up in phone). and my ICS is now 3.33 not 3.32.
I am trying to flash my phone back to 3.32 to see if problem still exists. But I am not sure how I can flash through sd card, my hboot now is 1.27, I have seen somewhere says that 1.27 is different

you are SOFF so you can RUN any RUU
i guess you got error 155
the problem here is you need to connect the phone in bootloader/fastboot to pc ..before running RUU
this should resolve your problem

Hey, thank you for your help. I have flashed my phone everything's fine now.
Stupid me, I forgot to install htc driver

xegneto said:
Hey, thank you for your help. I have flashed my phone everything's fine now.
Stupid me, I forgot to install htc driver
Click to expand...
Click to collapse
Glad to hear that
Sent from my pyramid.. Through blazing fast sonic waves

[SOLVED] Possible brick after ruu update

Hi. First of all sorry for giving such a short description but im at work at the moment.
I tried to revert my desire s back to stock using ruu tmob uk file (I have tmobile uk version). It could not detect my mobile for some reason and I though its because of my hboot version which was 2.00xxx something. So I jave downloaded some pg88img.zip with older hboot 0.99.0000 and applied in bootlader mode. But still my hboot was 2.000 even after several reboots. But still ruu updater couldnt see my phone. Turns out that hyc sync needs to be uninstalled and that solved the problem. In the middle of updateing message appeared "wrong bootloader version" or smtg like that. Since then I only can access bootloader and fastboot. Hboot version is 0.99.0000 now and I get message on the top of the screen security warning. I tried so many things but nothing seems to work. I have got my buckup but cant flash because of locked bootloader. I cant use revolutionary method because I cant use adb. Htcdev method dont work either. Is there anything I can do?
I can give some more details once im back home. Cheers.
RUU_SAGA_ICS_35_S_HTC_EU_14.01.401.2_20.76.30.0835_3831.19.00.110_275068 solved my problem. Thanks
Sent from my GT-N7100 using Tapatalk 2

Foka002 said:
Hi. First of all sorry for giving such a short description but im at work at the moment.
I tried to revert my desire s back to stock using ruu tmob uk file (I have tmobile uk version). It could not detect my mobile for some reason and I though its because of my hboot version which was 2.00xxx something. So I jave downloaded some pg88img.zip with older hboot 0.99.0000 and applied in bootlader mode. But still my hboot was 2.000 even after several reboots. But still ruu updater couldnt see my phone. Turns out that hyc sync needs to be uninstalled and that solved the problem. In the middle of updateing message appeared "wrong bootloader version" or smtg like that. Since then I only can access bootloader and fastboot. Hboot version is 0.99.0000 now and I get message on the top of the screen security warning. I tried so many things but nothing seems to work. I have got my buckup but cant flash because of locked bootloader. I cant use revolutionary method because I cant use adb. Htcdev method dont work either. Is there anything I can do?
I can give some more details once im back home. Cheers.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Lol, a new genius every day. Hboot 0.99 is for Incredible S.
Try 7.00.1002 as PG88IMG it may work. The other way is ICS RUU, then HtcDev, then downgrade

Thanks for the comment but as I said I was at work and everything I wrote was from my crap memory ;P Hboot i have now is 0.98.0000 S-on
I will try your suggestions. Thanks

Foka002 said:
Thanks for the comment but as I said I was at work and everything I wrote was from my crap memory ;P Hboot i have now is 0.98.0000 S-on
I will try your suggestions. Thanks
Click to expand...
Click to collapse
OK, this is different.
You need 1.47 t-mobile RUU. Search through the forum there was a similar question recently and I posted a link to it.
Sent from my Desire S

[Q][HELP] HTC Sensation XE Boot Loop problem

I have a HTC Sensation XE with Beats Audio that is currently locked into a boot loop cycle.
Before you all start telling me to look at this thread, or that thread, I KNOW that this problem has been on here before, and I have spent the last 2 days reading through what has been posted, with no success.
I am not a modder, I do not want to ROOT my phone, turn S-OFF, or unlock the bootloader. I have had this model of phone and been perfectly happy with it for over a year. Unfortunately my first handset had a touchscreen issue, so I sent it back to HTC (YES! I do realise what a huge mistake that was, NOW!! I don't need any more reminders) They sent me back another handset, but not without first beginning a very acrimonious relationship with me. The handset that they sent crashed, (I had only had it 2 days and hadn't done more with it than just put my contacts and music on it) it then entered a boot loop where it would load as far as the 'Quietly Brilliant', and sometimes the start of the 'Beats Audio' logo, then beep at me and try again. The first time this happened I pulled the battery, and left the device for about 30 mins and when I put it back together it worked. 2 days later it did the same thing and has never recovered.
I can get into the bootloader, and it displays:
*** LOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT 1.29.000
eMMC-boot
Mar 2 2012,18:14:34
I have spent the last 2 days scouring this forum and trying to get my phone to work again.
I don't want to modify my phone, but will if that's what it takes. The problems I have found it that most methods require me to 'Enable USB Debugging' or install CWM Recovery on my phone, which I can't do, or to unlock my HBOOT using HTCDev, which given that you need to register with HTC to use DEV and my current opinion of that company, is not happening, also from what I have read about the procedure I can't do it anyway, because I can't get into my phone.
The other problem I have encountered is in trying to enter recovery mode from bootloader, which gives me the green loading icon, then a red triangle, and nothing else.
I will admit to my absolute noobdom when it comes to this, and if I'm perfectly honest I would be happier if I had remained ignorant. I just want somebody to show me how I can get my phone to work again.
Thanks
Baz

Barrygravy said:
I have a HTC Sensation XE with Beats Audio that is currently locked into a boot loop cycle.
Before you all start telling me to look at this thread, or that thread, I KNOW that this problem has been on here before, and I have spent the last 2 days reading through what has been posted, with no success.
I am not a modder, I do not want to ROOT my phone, turn S-OFF, or unlock the bootloader. I have had this model of phone and been perfectly happy with it for over a year. Unfortunately my first handset had a touchscreen issue, so I sent it back to HTC (YES! I do realise what a huge mistake that was, NOW!! I don't need any more reminders) They sent me back another handset, but not without first beginning a very acrimonious relationship with me. The handset that they sent crashed, (I had only had it 2 days and hadn't done more with it than just put my contacts and music on it) it then entered a boot loop where it would load as far as the 'Quietly Brilliant', and sometimes the start of the 'Beats Audio' logo, then beep at me and try again. The first time this happened I pulled the battery, and left the device for about 30 mins and when I put it back together it worked. 2 days later it did the same thing and has never recovered.
I can get into the bootloader, and it displays:
*** LOCKED ***
PYRAMID PVT SHIP S-ON RL
HBOOT 1.29.000
eMMC-boot
Mar 2 2012,18:14:34
I have spent the last 2 days scouring this forum and trying to get my phone to work again.
I don't want to modify my phone, but will if that's what it takes. The problems I have found it that most methods require me to 'Enable USB Debugging' or install CWM Recovery on my phone, which I can't do, or to unlock my HBOOT using HTCDev, which given that you need to register with HTC to use DEV and my current opinion of that company, is not happening, also from what I have read about the procedure I can't do it anyway, because I can't get into my phone.
The other problem I have encountered is in trying to enter recovery mode from bootloader, which gives me the green loading icon, then a red triangle, and nothing else.
I will admit to my absolute noobdom when it comes to this, and if I'm perfectly honest I would be happier if I had remained ignorant. I just want somebody to show me how I can get my phone to work again.
Thanks
Baz
Click to expand...
Click to collapse
Hi,
If you have an unmodded phone,just send it back again.
They have just sent you a dud replacement.
Do not accept it.

malybru said:
Hi,
If you have an unmodded phone,just send it back again.
They have just sent you a dud replacement.
Do not accept it.
Click to expand...
Click to collapse
Getting things done at/with HTC is a Brilliant pita, but I have to agree with malybru.

HTC sensation XE in bootloop
hi i have a rooted sensation xe, and when i installed the PAC-MAN rom it wouldnt boot up.
It just kept showing me the white screen with HTC in green letters, then go black and do it again over and over.
Ive changed the rom many times on this phone and had no problems until now and i cant seem to get out of it.
Ive come from the ViperS rom with sense 5 and when i try going back to that rom it still gives me the bootloop. even the backup that i made doesnt work.
hboot screen says
***UNLOCKED***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.29.0000
eMMC-boot
Mar 2 2012, 18:14:34
anybody have any ideas on what i can do to fix?
Thanks in advance.
ps. i use 4ext recovery

michaelg109 said:
hi i have a rooted sensation xe, and when i installed the PAC-MAN rom it wouldnt boot up.
It just kept showing me the white screen with HTC in green letters, then go black and do it again over and over.
Ive changed the rom many times on this phone and had no problems until now and i cant seem to get out of it.
Ive come from the ViperS rom with sense 5 and when i try going back to that rom it still gives me the bootloop. even the backup that i made doesnt work.
hboot screen says
***UNLOCKED***
PYRAMID PVT SHIP S-ON RL
HBOOT-1.29.0000
eMMC-boot
Mar 2 2012, 18:14:34
anybody have any ideas on what i can do to fix?
Thanks in advance.
ps. i use 4ext recovery
Click to expand...
Click to collapse
did you try to flash boot.img via fastboot from pc?

Mile_zdr said:
did you try to flash boot.img via fastboot from pc?
Click to expand...
Click to collapse
no i havent tried that.. how would i go about doing that?

michaelg109 said:
no i havent tried that.. how would i go about doing that?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1631861 step EXTRA1

[Q] Help Please - HTC Sensation Bricked

Hello,
i flashed cm 10 on my Sensation and after a hour it was still loading so i removed the battery and restarted the phone.
Then it resumed loading for an minute or two and just went black (powerd off).
Now nothing works anymore, no fastboot or recovery, no led light on charger connected.
Computer detects device when i connect it but adb cannot do nothing, it connot find device.
How can i solve this now?

PlazmaGun said:
Hello,
i flashed cm 10 on my Sensation and after a hour it was still loading so i removed the battery and restarted the phone.
Then it resumed loading for an minute or two and just went black (powerd off).
Now nothing works anymore, no fastboot or recovery, no led light on charger connected.
Computer detects device when i connect it but adb cannot do nothing, it connot find device.
How can i solve this now?
Click to expand...
Click to collapse
What does the computer detect? fastboot not working either? are you S-Off? try connecting it to charger with battery outside and see what happens.

No bootloader on VolDown+Power press, no indicator LED light when connected on charge with or without battery.
Phone was S-Off before this hepened. PC detects phone on USB connection and Device Manager says "qhsusb_dload" for device.
ADB/fastboot does not detect phone on connection.

PlazmaGun said:
No bootloader on VolDown+Power press, no indicator LED light when connected on charge with or without battery.
Phone was S-Off before this hepened. PC detects phone on USB connection and Device Manager says "qhsusb_dload" for device.
ADB/fastboot does not detect phone on connection.
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=1522351
It's exactly what you need. Do it step by step, and you should be fine.
Good luck mate

Thanx, i will post results

The phone just powerd itselfe after few hours and started to work but with constant restarts. Never saw something like this. I need to check the battery.
Can someone provide me the link for stock GB rom that came with this device?
The model is z710e. Thanx

PlazmaGun said:
The phone just powerd itselfe after few hours and started to work but with constant restarts. Never saw something like this. I need to check the battery.
Can someone provide me the link for stock GB rom that came with this device?
The model is z710e. Thanx
Click to expand...
Click to collapse
What matters is your CID. unless you have SuperCID you need the exact RUU for your device. go to bootloader and via fastboot type fastboot getvar cid. This will give you your CID.
Here is a list of Sensation RUUs:
http://www.androidruu.com/index.php?developer=Pyramid
I suggest using an ICS RUU, as it will allow you to avoid messing with firmware (will flash it by itself).
Good luck.

Started to work with restats maybe you can get in your fast boot by now?
Sent from my HTC Sensation Z710e using xda premium

Ok, i will check the CID but i need GB because WiFi and Bt are not working on any higher ROM and problema started after update to ICS
Sent from my HTC Sensation Z710e using xda app-developers app

PlazmaGun said:
Ok, i will check the CID but i need GB because WiFi and Bt are not working on any higher ROM and problema started after update to ICS
Sent from my HTC Sensation Z710e using xda app-developers app
Click to expand...
Click to collapse
if you are still on S-OFF you can use any ruu.exe which means a GB one too
but you must have supercid
by the way can you boot now to the bootloader?

Yes, it is S-Off still but now after recovery, unrooted.
I can go into bootloader via VolDWN+PWR.

PlazmaGun said:
Yes, it is S-Off still but now after recovery, unrooted.
I can go into bootloader via VolDWN+PWR.
Click to expand...
Click to collapse
ok then check your cid
if you aren't supercid you can change it with this command
fastboot oem writecid 11111111
then you can use any ruu.exe including GB one
see here for ruu.exe
http://forum.xda-developers.com/showthread.php?t=1672425
by the way can you post your bootloader details?
unfortunately i don't have a link for GB ROM flashing from recovery

Bootloader Info:
-Revolutionary-
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.27.1100
RADIO-11.24A.3504,31_M
OpenADSP-v05.6.0.2226.00.0418
eMMC-boot
I need to go and get USB cable cose i left it at workplace so i can continue fixing the phone.
Wlan and BT are dead since first update from GB to ICS so i need to get genuine GB back to
se if this is an software issue or hardware.Or can i somehow get WLAN drivers from GB?
Thanx alot for now, i will come back as soon i get USB cable back

PlazmaGun said:
Bootloader Info:
-Revolutionary-
PYRAMID PVT SHIP S-OFF RL
HBOOT-1.27.1100
RADIO-11.24A.3504,31_M
OpenADSP-v05.6.0.2226.00.0418
eMMC-boot
I need to go and get USB cable cose i left it at workplace so i can continue fixing the phone.
Wlan and BT are dead since first update from GB to ICS so i need to get genuine GB back to
se if this is an software issue or hardware.Or can i somehow get WLAN drivers from GB?
Thanx alot for now, i will come back as soon i get USB cable back
Click to expand...
Click to collapse
it is better to use the GB ruu.exe just to be sure

My CID was HTC__036 so is that got something to do with bugs i had or is it just preventing you
to flash RUU packs? I do not really understand how it works tottaly. Is it better if i cange it to 1111111 and can it be restored back to stock after?
I got problems with WiFi, BT and FM, thay not working so one of the options are to fully restore the phone by removeing custom recovery, S-OFF, and everything and get it back on factory GB OS so it can be sent on repair.

PlazmaGun said:
My CID was HTC__036 so is that got something to do with bugs i had or is it just preventing you
to flash RUU packs? I do not really understand how it works tottaly. Is it better if i cange it to 1111111 and can it be restored back to stock after?
I got problems with WiFi, BT and FM, thay not working so one of the options are to fully restore the phone by removeing custom recovery, S-OFF, and everything and get it back on factory GB OS so it can be sent on repair.
Click to expand...
Click to collapse
if you change your cid to supercid(11111111) then you can use any ruu.exe you want
with cid:HTC__036 you can use a specific ruu.exe
and no cid has not to do with bugs
after supercid you can revert it back to the original one if you want
after ruu installation it will remove custom recovery but the S-OFF will remain

Ok, i seen someware how to restore S so only thing now is to find that GB RUU. Can someone point me to the file on that RUU list and
what about radio and suff. Does it need to be same radio version as mine now or?

PlazmaGun said:
Ok, i seen someware how to restore S so only thing now is to find that GB RUU. Can someone point me to the file on that RUU list and
what about radio and suff. Does it need to be same radio version as mine now or?
Click to expand...
Click to collapse
look at my previous post number 12
there you will find gb ruu
also there you will see how to restore S-ON but be careful with that
follow the steps carefully on how to S-ON
ruu will take care too of radio and anything else.so no worries about it