[Q] html email issues? - T-Mobile myTouch 4G Slide

Using cyanogenmod 9 stable on a doubleshot. I recently noticed that some of my html emails are being converted to text. I am using ActiveSync with Exchange 2010.
It only happens when I "create" a new message. When I "forward" an html message, no unwanted conversion happens.
Is there any setting I can use to correct this?
--Charley

Related

Exchange in new Froyo 2.2 JI6 ROM

It appears that the stock mail client in the new 2.2 ROM has fulll Exchange Support. I was able to do a remote wipe of the device from Outlook Web Access. Once I intiated the wipe on my computer my phone rebooted and formatted itself. I then received the following email:
The remote device wipe has completed successfully.
The remote device wipe you initiated from the Mobile Devices Options page on 10/1/2010 10:16:04 PM is complete.
Device type: Android
Device ID: androidc1773342835
Note: To sync with Microsoft Exchange, you must remove this device from the list in the Mobile Options page.
Otherwise, for security purposes, your device will continue to clear data if you try to sync again.
Also, the stock mail client now has the ability to move email to folders.
Seems to work well.
i cant get my [email protected] to works on push email. it only works with polling.
Some other changes to Exchange email:
Phone numbers in emails are selectable, but not in calendar appointments (still). Now it is no longer possible to go into edit mode on calendar appointments you don't own - so no way to cut/copy/paste phone numbers into dialer.
Still no support for Exchange groups - but google groups work - they have to be created on the computer.
GAL is the same - no way to access phone number (that i can find) only email lookup.
Email search is only on the handheld, not on the server.
PIN lock works, but no way to set time. It seems immediate, so either on or off, but it does take the place of swipe to unlock.
Stock email seems almost as fast as lagfix email - so moving through and deleting is much better then 2.1
Do tasks sync yet? If not, I can't believe it. Why is it so hard to sync tasks?
Also, does this support HTML email? I know touchdown does this but the stock email in 2.1 does not.
rkorzuch said:
It appears that the stock mail client in the new 2.2 ROM has fulll Exchange Support. I was able to do a remote wipe of the device from Outlook Web Access. Once I intiated the wipe on my computer my phone rebooted and formatted itself. I then received the following email:
The remote device wipe has completed successfully.
The remote device wipe you initiated from the Mobile Devices Options page on 10/1/2010 10:16:04 PM is complete.
Device type: Android
Device ID: androidc1773342835
Note: To sync with Microsoft Exchange, you must remove this device from the list in the Mobile Options page.
Otherwise, for security purposes, your device will continue to clear data if you try to sync again.
Also, the stock mail client now has the ability to move email to folders.
Seems to work well.
Click to expand...
Click to collapse
I went ahead and updated to the Froyo leak and am now having issues setting back up my Exchange. I removed the devices from the mobile options page.
When I go to setup Exchange on the phone, it successfully re-list my device on the mobile options page but fails on the email setup. Any ideas?
Error: "Setup could not finish: Cannot connect to server"
Mobile Options Page:
"Status: OK
First Sync on: Sun 10/3/2010 3:19 PM
Device ID: validate"
netnerd said:
i cant get my [email protected] to works on push email. it only works with polling.
Click to expand...
Click to collapse
You have to use m.hotmail.com as your exchange server address and use your email address as username. You need to do manual setup instead of letting it auto search for it.
BTW, the Froyo email client also takes away the sync schedule and sync size options. There is no way to turn off email sync during night time
On the plus side, you can add more than two exchange accounts now.
If you have email being moved unread on server to specific folders, does it show up on the phone client?
I have folders per person in my company. I have setup rules to automatically move unread messages to their folder. Will these messages show up on my captivate?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
keitht said:
Do tasks sync yet? If not, I can't believe it. Why is it so hard to sync tasks?
Also, does this support HTML email? I know touchdown does this but the stock email in 2.1 does not.
Click to expand...
Click to collapse
Why do you say 2.1 doesn't support HTM email? I get HTML messages all the time and they show up like HTML - I don't see tags as the email is rendered. If the email client didn't support HTML, then you would see all the brackets and tags as plain text.
Could be a server setting is not telling your phone to treat the email as HTML.
alphadog00 said:
Why do you say 2.1 doesn't support HTM email? I get HTML messages all the time and they show up like HTML - I don't see tags as the email is rendered. If the email client didn't support HTML, then you would see all the brackets and tags as plain text.
Could be a server setting is not telling your phone to treat the email as HTML.
Click to expand...
Click to collapse
That is exactly what I see. If I use Touchdown, it works perfectly so I know it is not my Exchange server. I am using Exchange 2003.
Krad said:
If you have email being moved unread on server to specific folders, does it show up on the phone client?
I have folders per person in my company. I have setup rules to automatically move unread messages to their folder. Will these messages show up on my captivate?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
There is still no setting to control which folder sync automatically. So if I go into my Junk folder - it is empty unless I refresh. When it does sync, the unread emails put in the junk email folder via a rule, show up as unread.
alphadog00 said:
Why do you say 2.1 doesn't support HTM email? I get HTML messages all the time and they show up like HTML - I don't see tags as the email is rendered. If the email client didn't support HTML, then you would see all the brackets and tags as plain text.
Could be a server setting is not telling your phone to treat the email as HTML.
Click to expand...
Click to collapse
Not really. EAS protocol requires client and server to negotiate protocol versions. If either client or server does not support HTML, Exchange server will strip off all the HTML stuff and send only the plain text email body to the client. So, no, you should never see HTML tags in Exchange client. So the only way to tell if you're reading HTML email is to check out the email with embedded images or different fonts on different part of the email message.
foxbat121 said:
Not really. EAS protocol requires client and server to negotiate protocol versions. If either client or server does not support HTML, Exchange server will strip off all the HTML stuff and send only the plain text email body to the client. So, no, you should never see HTML tags in Exchange client. So the only way to tell if you're reading HTML email is to check out the email with embedded images or different fonts on different part of the email message.
Click to expand...
Click to collapse
I was just trying to get OP to explain why he thinks HTML mail wasn't working under 2.1 - maybe he is using the Exchange client with a non-Exchange server. If you don't see tags, but you do see pictures, there are clickable links that don't look like URLs, and there are colors and shading - then HTML email is working. It worked fine for me in 2.1.
I was also thinking of the case of forwarded emails or originating servers where the mime type is text but the content is HTML - Exchange is going to pass it through with all the tags in the plain text - so it would look like the client is not rendering it.
Showstopper - found by Ogar1978 and I just confirmed it.
Forwarding and Reply in Exchange losses all comments that were not part of original email. Althoug i had one reply go through with my comment but not the original text.
alphadog00 said:
I was also thinking of the case of forwarded emails or originating servers where the mime type is text but the content is HTML - Exchange is going to pass it through with all the tags in the plain text - so it would look like the client is not rendering it.
Click to expand...
Click to collapse
It doesn't work that way. I never, through many email clients and mobile phones, receive any emails look like what you described.
HTML email is designed to be backward compatible with plain text email so that the situation where you described will never happen. The main message body is contained in the email text while all the tags, images are attachments. An HTML capable email client will have to re-assembly email text with the attachments to reconstruct the HTML page out.
alphadog00 said:
I was just trying to get OP to explain why he thinks HTML mail wasn't working under 2.1 - maybe he is using the Exchange client with a non-Exchange server. If you don't see tags, but you do see pictures, there are clickable links that don't look like URLs, and there are colors and shading - then HTML email is working. It worked fine for me in 2.1.
I was also thinking of the case of forwarded emails or originating servers where the mime type is text but the content is HTML - Exchange is going to pass it through with all the tags in the plain text - so it would look like the client is not rendering it.
Click to expand...
Click to collapse
I can promise you it is not working for me at all. Not in 2.1 and I just upgraded to 2.2 and still does not work. I can load Touchdown and when I select the "html email" option, I see it exactly as I see it in Outlook with images and all with no tags or URLs. I would use Touchdown but I prefer the integrated email with stock so I will have to deal with it I guess. Attached is an example. I have removed Touchdown so can't prove to you that it does work.
New background colors in mail
This is a nice new feature in 2.2 Froyo... you can change the colors of the background now. Before there was only one choice, now many others. I like dark backgrounds.
Unless you're only reading Chinese or Japanese, you'd better stick to the default white background. Any other color scheme will cause word breaks apart in the middle when ever it reaches the edge.
alphadog00 said:
Showstopper - found by Ogar1978 and I just confirmed it.
Forwarding and Reply in Exchange losses all comments that were not part of original email. Althoug i had one reply go through with my comment but not the original text.
Click to expand...
Click to collapse
Deff. a showstopper for anyone trying to use the phone as at a corporate level.
I am going to troll the I9000 boards and see if the froyo they have been running has the same issue and if so if there has been a fix.
keitht said:
That is exactly what I see. If I use Touchdown, it works perfectly so I know it is not my Exchange server. I am using Exchange 2003.
Click to expand...
Click to collapse
Exchange 2003 does not support html email via true push. Iphones and touchdown uses a different methods to download emails. I believe they use the owa to download emails differently than stock clients. It is not true push. you need newer exchange 4 true html pushing with stock email clients. Varying of course the client can handle html.
I have noticed that I am still having a problem with emails sent internally that are missing the @domain.com. We have emails generated by web programs that are sent as just the user name. These come to my phone as "null". Very annoying. Can't reply to them without knowing who sent them.
Sent from my SAMSUNG-SGH-I897 using XDA App
Can't make my signature right, always puts is in one line even when I editing my signature I have multiply lines.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] HTC Mail, Exchange ActiveSync, and Plain Text E-mail

Hi all,
I'm a new Aria user on ATT (everything still completely stock and vanilla) and I've pretty much got everything setup for Exchange access via ActiveSync. I am able to set the HTC e-mail client to receive HTML formatted messages from our Exchange server. However, I get a fair number of basic plain text e-mails; i.e., there is no HTML information at all in the message body. When I open any message that happens to be plain text only, the e-mail client shows a blank message on open. I'm guessing it's because the application is looking for HTML information, and it finds none. Regardless of message type (HTML or plain text or both), I always see the subject header no problem. If there is an attachment to the plain text e-mail, then I do see the attachment itself, but nothing else of the message body. If I change the message format setting to be Plain Text instead, messages that have already been sync'ed (using the HTML setting) are still blank, but new plain text messages are fine.
EDIT: Some additional info. I'm using Kerio MailServer as my Exchange Server. I have version 6.6 of Kerio, so I had to use the "allow unsupported devices" setting to get the account setup. As a test, I changed my Exchange ActiveSync setup to point to my gmail account; using that server, plain text messages sent to the account are displayed, and they appear to be using some kind of HTML formatting. I don't have a proper MS Exchange server to test out more fully. At this point, it looks to be more of a server issue than a mail client issue, but maybe a little of both. If anyone uses Kerio MailServer, I'd appreciate any tips or experience.
I haven't tried some of the other e-mail clients available; it seems like they all have their ups and downs. I have done a decent amount of searching, but did not find much on this specific issue. Is this problem a known issue (or can anyone replicate it), and is there any chance of fixing it? My preference would be to continue using the stock e-mail app, using the HTML format setting for ActiveSync e-mails, but actually be able to read plain text e-mails!
Thanks in advance for any help or suggestions,
JEBroussard

SMS Sync via AS with Exchange 2010

I currently use a Windows Mobile 6.5 device, and I love the SMS integration with Active Sync in combination with Exchange 2010 (new SMS will appear in the inbox, and it ist possible to write SMS in Outlook with "new item" -> "text message" - this text messages will then be synched back via AS to the device, and the device sends it).
until yesterday I thought that Windows Mobile 6.5 is the only mobile OS witch supports this function (even Windows Phone 7 doesn't support SMS integration!), but: a colleague of me flashed a new ROM (Darky 10.2.2 -> Gingerbread 2.3.4) on his Galaxy S yesterday, and: SMS-AS integration in combination with Exchange 2010 is now working with his device!!! - the first time I've seen that with an other mobile OS than Windows Mobile 6.5!
the reason for the thread here: I'm very interested in the HTC Sensation, and I think about to get one, but: SMS integration with Active Sync is important for me, so is it working with the sensation? Is this a feature of Gingerbread, or does the Galaxy have a "special messaging client" with SMS support? Has anyone seen a Sensation with working AS-SMS integration? If yes: which ROM is needed, or which "hack" is needed?
http://www.mobitnt.com/sync-outlook-android/android-backup-sms.php
tbh i do miss how my nokia popped up , new sms on laptop and could reply on it
biojo said:
http://www.mobitnt.com/sync-outlook-android/android-backup-sms.php
Click to expand...
Click to collapse
as I can see in the manual this product doesn't use Microsoft Active Sync (AS) over the air! So that's not a solution for me! AS itself does support SMS-Syncing over the air, my question is which requirements on an Android phone are necessary for SMS Syncing, and if the Sensation has all the reqirements, or how it is possible to get SMS-Syncing with the Sensation working? As I mentioned: Samsungs Galaxy S in combination with Darkys ROM does the job!
some screenshot how SMS integration looks like...
... just to be sure that it is clear what I'm speaking about!
Touchdown for Excahnge does it... sort of
Touchdown for Exchange has a checkbox "Enable SMS Sync" in settings. I use Exchange 2010, and when I activated this setting on my phone, I receive an email from the Exchagne Server:
Congratulations! After connecting your mobile device to Exchange Server 2010, you can now send text messages from Outlook 2010 and Outlook Web App on your computer. You can also receive and reply to text messages.
To start sending text messages from your computer, close and reopen Outlook 2010 or Outlook Web App.
Now you've got one more way to communicate with friends, family, and colleagues. To find out more about using Text Messaging from your Inbox, click here.
Note: If you previously set up text message notifications in Outlook Web App, they've been turned off because the Exchange ActiveSync access you set up on your phone will keep you up to date.
Click to expand...
Click to collapse
Now I can SEND SMS from Outlook, but I have not been able to receive on my Desktop/Outlook. For that I use Desktop Notifier or Mighty Text.
You answered to a one year old thread .
Anyway, I have a question. Can you confirm that you could't activate SMS sync without Touchdown?

ICS HTML Messages with Hotmail

Hi,
I am sure that prior to updating to ICS I have HTML email messages from hotmail using exchange... now they are plain text and the option for HTML is greyed out.
Anyone else now having the same problem?
Thanks

[Q] Need help configuring exchange email on native mail app

Hi all,
Been an Android/Note 10.1 user only for a week now. I am trying to get my note configured to get work emails from exchange server. I got it working by doing manual active sync configuration etc. Problem is my mail folders are showing incorrect number of read/unread mails. Say if I have 15 unread mails in a folder, it shows the same number even after opening 5-6 in that folder. I appears to be showing the total number of mails in that particular folder instead of showing the number of unread mails. Is there a way to fix it? I have "push" enabled for each of my sub folders. I looked through all the options, I could be missing something. can someone guide me how to get it working. I am an iOS user where I can configure all my mails in one tool and it works perfectly fine. I would like to set up my mail same way in Android if possible. If there is any app that could accomplish this, please let me know.
TIA

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