[Q] Screen not turning on during calls! - AT&T, Rogers HTC One X, Telstra One XL

Hello everyone,
So i bought a one X a couple months ago and it already came with a custom rom, i removed that and installed the Team Viper rom and currently have the latest version installed (April 10). The phone screen will not turn on during a call if you move the phone away from your ear like it should, the only way to get it to turn on is by pressing the power button and even then it only stays on for a few seconds and then turns right back off. Im not sure if this worked before i installed Viper. Any suggestions guys?

Joe-Pk said:
Hello everyone,
So i bought a one X a couple months ago and it already came with a custom rom, i removed that and installed the Team Viper rom and currently have the latest version installed (April 10). The phone screen will not turn on during a call if you move the phone away from your ear like it should, the only way to get it to turn on is by pressing the power button and even then it only stays on for a few seconds and then turns right back off. Im not sure if this worked before i installed Viper. Any suggestions guys?
Click to expand...
Click to collapse
Do you have a case? Try placing a call and use your finger to left of the AT&T logo. I don't know much about viper but could be a setting (usually accessibility) that does that.
Sent from my Carbon-ize Evita using xda-developers app

You can also try calibrating g sensor.
Settings-Display and Gestures- G Sensor
Sent from my HTC One X using xda premium

Herc08 said:
Do you have a case? Try placing a call and use your finger to left of the AT&T logo. I don't know much about viper but could be a setting (usually accessibility) that does that.
Sent from my Carbon-ize Evita using xda-developers app
Click to expand...
Click to collapse
I tried both of the suggestions from you guys and none of them work. I tried doing a full wipe and re installing the viper rom but no success...anything else?

Have you set a security lock for the home screen?
Sent from my HTC One X using xda premium

Venomtester said:
Have you set a security lock for the home screen?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
also is there a screen timeout? and im sure android has a feature where you can hang up using power button...again i am not sure about viper, but if you go to settings > accessbility > and make sure certain things are not checked, that can help...if that doest work, then your proximity sensor could not be working...does your auto brightness adjust accordingly?

Herc08 said:
also is there a screen timeout? and im sure android has a feature where you can hang up using power button...again i am not sure about viper, but if you go to settings > accessbility > and make sure certain things are not checked, that can help...if that doest work, then your proximity sensor could not be working...does your auto brightness adjust accordingly?
Click to expand...
Click to collapse
Venomtester said:
Have you set a security lock for the home screen?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
There is no security lock for the homescreen, the auto brightness also works perfectly. I cant find anything in accessibility the only thing checked off is auto rotate screen. I think it may be the proximity sensor then because the digitizer on the phone looks like it was replaced.

The only other thing that I can think of is a screen protector that is blocking it or it has smudges that need to be cleaned. They have apps that calibrate proximity sensors but I have never used them.
Sent from my One X using xda premium

Venomtester said:
The only other thing that I can think of is a screen protector that is blocking it or it has smudges that need to be cleaned. They have apps that calibrate proximity sensors but I have never used them.
Sent from my One X using xda premium
Click to expand...
Click to collapse
I seen those up here. Search the forums or play store. Is the auto brightness using the same sensor or is it two? Tried looking, but can't tell.
Sent from my Carbon-ize Evita using xda-developers app

I believe it is two. If both auto brightness and proximity were running off the same sensor, they would both act up. I think. Just a theory. But if it is one sensor then the calibration app should work.
Sent from my One X using xda premium

Venomtester said:
I believe it is two. If both auto brightness and proximity were running off the same sensor, they would both act up. I think. Just a theory. But if it is one sensor then the calibration app should work.
Sent from my One X using xda premium
Click to expand...
Click to collapse
It would make sense to be two. But who knows?

Related

Buttons illuminating?

When using the Desire S should the Home, Menu, Back and Search buttons be hilighted? Is there a setting to turn it on if there is one as my eyes are bad and I quite often hit the wrong button by mistake.
Sent from my HTC Desire S using XDA App
Nexus04 said:
When using the Desire S should the Home, Menu, Back and Search buttons be hilighted? Is there a setting to turn it on if there is one as my eyes are bad and I quite often hit the wrong button by mistake.
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
Depends on what ROM you're using. Not possible to tweak it if you're on a Stock ROM.
If you're on a custom ROM, then all ROMs with the RCMix tweaks have a feature to keep the button backlight on all the time.
Just go to Rcmix tweaks>Display Options>Backlight settings>Set to "Always On" and you're done.
Hope that solves your problem.
Hi just to update it seems it`s not possible to highlight the soft keys(that is the Home, Menu, Back and Search keys) They are automatic, triggered by the ambient light sensor and from my point of view this is very annoying.
As I am running the stock rom at the moment I am looking at the market to see if there are any apps that will solve this. If anyone knows of any that can do this can you let me know?
Thanks
Nexus04 said:
Hi just to update it seems it`s not possible to highlight the soft keys(that is the Home, Menu, Back and Search keys) They are automatic, triggered by the ambient light sensor and from my point of view this is very annoying.
As I am running the stock rom at the moment I am looking at the market to see if there are any apps that will solve this. If anyone knows of any that can do this can you let me know?
Thanks
Click to expand...
Click to collapse
Like I said... Not possible on stock ROM. In my knowledge... There is no app in the market that can let you do that... Least of all, without root.
Beamed from the Dark Side using xda premium.
Another update, just found an App called Screen Filter it`s primary function is to control screen brightness but is has an option to Enable soft-key backlight. Just the job for me
Nexus04 said:
Another update, just found an App called Screen Filter it`s primary function is to control screen brightness but is has an option to Enable soft-key backlight. Just the job for me
Click to expand...
Click to collapse
Does it work?
Beamed from the Dark Side using xda premium.
enigmaamit said:
Does it work?
Beamed from the Dark Side using xda premium.
Click to expand...
Click to collapse
Nope, fraid it doesn't
Sorry for not posting earlier but al89nut is right it does not work. Looks like I will have to down grade my H Boot and root the phone and install another rom
Cheers
Nexus04 said:
Sorry for not posting earlier but al89nut is right it does not work. Looks like I will have to down grade my H Boot and root the phone and install another rom
Cheers
Click to expand...
Click to collapse
Lol... told you so!!!
Beamed from a Desire S running ICS using xda premium.
stick a tiny black "electricity tape" over the sensor...that`s what i did and now i have them permanently on....the sensor is located a little above and to the left of the name HTC at the top...you can test exactly where it is using your fingertip
Ha why didn't I think of that.Sometimes the best solutions are the easiest ones
Sent from my HTC Desire S using XDA App
It's an ugly answer though
hardly notice it.....black on black
maybe you want to read/try this....
http://forum.xda-developers.com/showthread.php?t=1297314

capacitive buttons

Hi. Are the buttons supposed to light up? Mine don't. Is this normal?
They light up on mine.
It does look like it is controlled by the light sensor.
mikea3000 said:
Hi. Are the buttons supposed to light up? Mine don't. Is this normal?
Click to expand...
Click to collapse
They only light up at night
Sent from my HTC One S using Tapatalk 2
sgtmedeiros said:
They only light up at night
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
More specifically only in certain light conditions. The buttons rely on the light sensor to tell them when to light up.
Sent from my HTC One S using XDA
mikea3000 said:
Hi. Are the buttons supposed to light up? Mine don't. Is this normal?
Click to expand...
Click to collapse
They do light up in low light conditions. Atleast they do on my HOS.
sgtmedeiros said:
They only light up at night
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Any way of stopping them lighting at night? Reason I ask is I use Gentle Alarm and when 'Night Display' is enabled they will remain on even when in Night Display mode I press the power button off then on and they still come on? Not had the problem on other phones.
Richy101 said:
Any way of stopping them lighting at night? Reason I ask is I use Gentle Alarm and when 'Night Display' is enabled they will remain on even when in Night Display mode I press the power button off then on and they still come on? Not had the problem on other phones.
Click to expand...
Click to collapse
There should be an app in the market or online called led hack to disable them
Sent from my HTC One S using Tapatalk 2
sgtmedeiros said:
There should be an app in the market or online called led hack to disable them
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Don't think it's on the market these days? I have found a copy but need to be rooted - but thanks for suggestion. I'll root at some point but my One S may need to be returned as currently in discussions with HTC over mobile network reception.

[Q] APN and Capacitive buttons questions

I just got my One X and everything seems fine so far, though I'll need to go to AT&T tomorrow to setup a new sim, because as far as I know, My old SIM won't work with the LTE right? I have the one from my old captivate that I cut into a micro sim for an iPhone 4 and I put that in the One X and the APN settings are wrong because they're the settings from the iPhone 4 I'm assuming. If anyone can help me out with the APN that would be great.
Another question I have is regarding the capacitive buttons. Do they only come on in the dark or all the time? I noticed that they weren't on but I turned off my lights and they came on.
Thanks in advance
My button lights are on all the time.
Sent from my HTC One X using xda premium
ECEXCURSION said:
My button lights are on all the time.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Are you positive? Mine seem to react to light. It doesn't seem defected.
Sent from my HTC One X using XDA
bradleyG said:
Are you positive? Mine seem to react to light. It doesn't seem defected.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Mine seem to react automatically also. My home button also doesn't light up while the other two button do light up, so Ithink I have a faulty unit.
Sent from my HTC One X using xda premium
King Shady said:
Mine seem to react automatically also. My home button also doesn't light up while the other two button do light up, so Ithink I have a faulty unit.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I would exchange it because of your home button issue. But nice to know that yours are light sensitive
Sent from my HTC One X using XDA
Mine respond to light as well.
Sent from my HTC One X using xda premium
If you put your finger over the light sensor (like a quater inch to the left of the AT&T logo) you can see that the capacitive buttons come on. Though I'm looking at mine right now and it seems like they don't go off automatically once I take my finger away.
stnguyen09 said:
If you put your finger over the light sensor (like a quater inch to the left of the AT&T logo) you can see that the capacitive buttons come on. Though I'm looking at mine right now and it seems like they don't go off automatically once I take my finger away.
Click to expand...
Click to collapse
Good to know. My home button still doesnt light up so I guess I'm bringing this bad boy back. Had everything set up already too
Sent from my HTC One X using xda premium

Red light of the proximity sensor remain active

Hi there!!
I don't know if this is a know thing anyway, on the right of the HTC logo there is the proximity sensor that shut down the display during a call. When it's on a you can see a red light from it. It should be turned on only during call. In the last days I have noted that the light remain always on even if I'm not doing a call. It turns off only if I taskiller all the process, but this stand only for 40 second as after this period of time the light reactivate itself again ( probably because some proces automatically restarts ) what can I do?? Is there somebody else who he's experiencing this too??
Sent from my HTC One S using xda app-developers app
light_n_roses said:
Hi there!!
I don't know if this is a know thing anyway, on the right of the HTC logo there is the proximity sensor that shut down the display during a call. When it's on a you can see a red light from it. It should be turned on only during call. In the last days I have noted that the light remain always on even if I'm not doing a call. It turns off only if I taskiller all the process, but this stand only for 40 second as after this period of time the light reactivate itself again ( probably because some proces automatically restarts ) what can I do?? Is there somebody else who he's experiencing this too??
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
Do you have any apps for brightness management? I've experienced the same before and it was due to such app.
no..I use no app for that...
Have you tried to make another phone call and see if it switches off after hang up? Maybe in the last call it hasn't switched off for whatever reason/bug.
I noticed this, but after some digging I found out that Viber is causing this:
http://www.boards.ie/vbulletin/showthread.php?p=80972874
nor-ric said:
Have you tried to make another phone call and see if it switches off after hang up? Maybe in the last call it hasn't switched off for whatever reason/bug.
Click to expand...
Click to collapse
Already tried and not worked
boardlord said:
I noticed this, but after some digging I found out that Viber is causing this:
http://www.boards.ie/vbulletin/showthread.php?p=80972874
Click to expand...
Click to collapse
Thanks you very much!! You are right, it's viber, I have manually closed it and it stop doing that!!:good:
boardlord said:
I noticed this, but after some digging I found out that Viber is causing this:
http://www.boards.ie/vbulletin/showthread.php?p=80972874
Click to expand...
Click to collapse
THANK YOU, this was driving me insane and I couldn't find anything on it
Yes, viber is the problem. Thank you guys for the info!
Sent from my HTC One X using xda app-developers app
An updated version of viber is now out with fixed proximity sensor controller..no more bug
Sent from my HTC One S using xda app-developers app
Good to see you've found the cause.
I also noticed this behaviour if you made a call and switched staight to loudspeaker without putting the phone to your ear. When the call was finished the sensor would remain active requiring a reboot of the phone to turn it off.
Seems to have been fixed with the 4.0.4 update
Same thing happened to me, except I don't have viber. Reboot fixed it.
Sent from my HTC One S using xda premium
TheForumTroll said:
Same thing happened to me, except I don't have viber. Reboot fixed it.
Click to expand...
Click to collapse
I don't have viber and even after reboot, wipe cache/dalvic it still glows. HTC One S with Axiom ROM. this just started in the last week. I haven't downloaded any new apps though several have updated but I couldn't tell you which ones now. Trying to disable everything I can think of that would use the proximity sensor to no avail. Any help would be appreciated.
This happens to me whenever I'm using bluetooth, but what works for me is this:
Download "Proximity Sensor Finder" from the play store, open it up and wave your hand over the proximity sensor. Close the program and the red light goes away. It's faster that doing a reboot. This works for me and hopefully it works for others as well.
My problem was related with a bug inside viber, the app has been updated and the sensor start working good again
Sent from my HTC One S using xda app-developers app
Bowmanspeer said:
I don't have viber and even after reboot, wipe cache/dalvic it still glows. HTC One S with Axiom ROM. this just started in the last week. I haven't downloaded any new apps though several have updated but I couldn't tell you which ones now. Trying to disable everything I can think of that would use the proximity sensor to no avail. Any help would be appreciated.
Click to expand...
Click to collapse
I am facing the exact same scenario. I have never installed Viber on my phone.
Does the issue get resolved after the JB update?
Sent from my HTC One S using xda app-developers app
Snapperjacker said:
This happens to me whenever I'm using bluetooth, but what works for me is this:
Download "Proximity Sensor Finder" from the play store, open it up and wave your hand over the proximity sensor. Close the program and the red light goes away. It's faster that doing a reboot. This works for me and hopefully it works for others as well.
Click to expand...
Click to collapse
This is what I used and haven't had a problem since.
you could also try to install taskiller and kill everything, if the sensor stop being on it's related to a process that keep it active if not it's probably and hardware issue
Since we're talking about the proximity sensor, it shouldn't stay on during a call when the screen is manually turned off. On the Galaxy Note II the sensor turns off.
Sent from my HTC One S using xda app-developers app
Having your vibration setting activated caused the proximity light to stay on.
Sent from my HTC One S

Proximity Sensor Fix

I've searched and other than the "Viber" problem, I haven't seen anyone mention anything about the proximity sensor being stuck on(mine is). I tried everything I saw in the forums and saw nothing then was just searching the market and found this:
Rezound Prox Sensor Calibrator
By default, mine showed "NEAR" when the prox sensor came on, so if you change the top setting (Low Threshold) to 100(all the way to the right) then it makes the distance you need to be before the sensor recognizes you as "FAR" about 3 inches away from the phone. Fixed the issue for me, figured I'd help someone else out.
Is it compatible with the S?
Sent from my HTC VLE_U using xda premium
Spastic909 said:
Is it compatible with the S?
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
Yep, I used it to fix mine
It works for me
Hy there.
Thank you for this. It fixed my phone immediately.
It's just a life saver.

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