So Ive been having issues with my Htc One X and I decided to send it back to Htc (through warranty) to fix the issues... The following are issues I have encountered with the phone on Jb..
Phone randomly reboots after selecting an app
Background Wallpaper would just disappear and turn black
I would select to use an app such as Instagram for example, and it would pop up for a second but then go back to home screen each time
Text messages would come hours late but say received at an earlier time
Keyboard would disappear when texting
Signal would drop to no signal because the phone is "preparing sim" (like when it first comes on) (which is randomly)
Htc Sense would randomly close along with process com.android..etc. (see picture for screenshot, notice task bar has also diapered. )
After the pop up notifications of Htc sense or whatever crashing or stopping I would have to press ok like 50 times to get it to stop popping up..or try to hurry up and restart before it comes back up
Can anyone explain what's going on??????? I have sent my phone to Htc multiple (at least more than 5) times to be fixed and before this time it was a refurbished device because they messed up my usb port on my original phone. I do not run a lot of apps and even with some apps uninstalled it still continues to act like this and I would usually have to restart.. I wish I could unlock boot loader and flash new ROM to fix it.. but they always send it with Jelly Bean installed from stock.
That's quite a collection of issues! Since the phone is bone stock, I'd just try a factory reset, then installing a minimum of apps, and see if the issues still occur. Or run the phone in Safe Mode, and see how it behaves. If its still acting up, send it back again.
hrrsncrawford said:
So Ive been having issues with my Htc One X and I decided to send it back to Htc (through warranty) to fix the issues... The following are issues I have encountered with the phone on Jb..
Phone randomly reboots after selecting an app
Background Wallpaper would just disappear and turn black
I would select to use an app such as Instagram for example, and it would pop up for a second but then go back to home screen each time
Text messages would come hours late but say received at an earlier time
Keyboard would disappear when texting
Signal would drop to no signal because the phone is "preparing sim" (like when it first comes on) (which is randomly)
Htc Sense would randomly close along with process com.android..etc. (see picture for screenshot, notice task bar has also diapered. )
After the pop up notifications of Htc sense or whatever crashing or stopping I would have to press ok like 50 times to get it to stop popping up..or try to hurry up and restart before it comes back up
Can anyone explain what's going on??????? I have sent my phone to Htc multiple (at least more than 5) times to be fixed and before this time it was a refurbished device because they messed up my usb port on my original phone. I do not run a lot of apps and even with some apps uninstalled it still continues to act like this and I would usually have to restart.. I wish I could unlock boot loader and flash new ROM to fix it.. but they always send it with Jelly Bean installed from stock.
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Could not honestly tell you, maybe it is some setting you have on the phone. Or may be it is a genuine hardware issue that needs to be repair or replaced. If you sent it 5 times, you should be able to get a brand new phone. I know with AT&T, after the third time, they will replace the phone with a comparable phone
Related
What the hell is going on. I tried resetting and everything, even exchanged the device and the new one is doing the same thing! Also vibrating and force closing it is getting on my nerves! The followig seems to happen after a while I am TIRED of having to turn of my phone and turn it back on! ~ I go to play a .mp3 it says " FIle type not supported"...My .mp3 ringtone does not work the phone just vibrates the selected ringtone doesnt work. I got too take a picture or record video it says "Camera Failed"....I get a visual voicemail....the "play" button is grayed out and I have to turn off phone turn it BACK On just to check my voicemail. Also occassioally my sms wont work either. I turn my phone off and on every morning and throughout day I notice this and its getting REAL annoying !
Well first off, this isn't a software flaw, this is specific to you, as we have many users here including myself who are using these phones daily without the issues you are describing.
You had said that the issue was with an mp3, can you upload that somewhere for us to test on our phones?
As far as the camera and visual voicemail, I've never heard of that issue before, perhaps you ended up with a bad phone again?
I am getting the frequent force close with messaging. I also have had problems with the camera and idk about the mp3 stuff I haven't put any ringtones on the phone yet. This is getting really annoying I agree.
I don't have any issues with mine? Have you guys done anything like rooting or flashing anything?
Nope, completely stock. The most I have done is take a screen shot lol.
hmm maybe some have a defect? It's not all SK4g's though, as some of us have no issues at all. I would suggest getting it replaced by T-Mobile, as this is a factory defect. not sure why that happened to you guys. has anyone else had these issues and found any fixes?
That's kinda tough the hearest t-mobile is like 4 hours from here /:
One of my friends who went with me on the trip to get the SK also got one and he says he's never gotten a force close so you may be right. But could it have anything to do with the amount of texts I send/receive? Because I have to admit it is pretty excessive. The failing to send messages when I am receiving one simultaneously is expected, but not the force closes in my opinion.
It shouldn't force close on you. I know mine fails to send every once in a while too, as I text a lot (kinda the reason I got the phone). failing to send isn't as big of a deal, as it notifies you and you just have to click resend. Not entirely sure why it's force closing though? I wonder if a logcat might help? if you have adb installed, you can try adb logcat and see what shows up when you force close? if we can find the issue there, it might be fixable from our end. all depends on where the flaw lies/if it's just a bad apk somehow or if there's an actual hardware issue or something.
I'll do a log next time there is a fc, I'm having another issue or it may be related, but this one is with WidgetLocker I believe. Sometimes when I go to unlock the phone it'll freeze up and then I dont know how to explain it, but it almost seems like it resets but it really doesnt. The phone will blackout for a little then the homescreen will pop up and service will gone for a while until the cards are read just like if I rebooted.
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
sduvick said:
That might be a function of WidgetLocker, I used it on my old G1 and it always hung and black screened at me.
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Yeah I know it does that from time to time, but on my previous phone it wouldn't do that reboot thing where it would lose connection then resend my latest text messages once it reconnected.
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
sduvick said:
I'm not sure why it's doing that. My guess would be that the issues are caused because the SK4G doesn't use a normal lock screen. widgetlocker uses some modification of the system file for the lock screen, and perhaps it's not sure what to modify? just my 2 cents.
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That's what I was thinking too, I'm gonna uninstall it for a bit and see if anything changes.
is anyone else having an issue with notification volume? everytime i reboot my SK, my notification volume gets pushed all the way down to nothing, so i don't get a sound notification for texts, emails, etc, until i move the notif. volume back up in my settings. i did root with the one-click for the Epic 4G.
This is a new UI so alot of the apps i.e. widgets you may put on will cause issues. If you like certain apps contact the dev so your device is supported correctly. Still to new to get mad at it till sum of the bugs get worked out. I did notice a couple of times when I left screen on in pocket on accident that when I go to use it again it doesn't respond to any touch but can move courser around till rebooted then its ok. If some don't already know the sk4g is almost the same as the epic. The sk4g is still a badass phone for 100bucks.
Same as the OP
I know this is a little old, but I've experienced the same problem as the OP so it seems they are not alone with this problem.
I actually tried two different newly formatted SD cards (because I thought it may have been the SD card), and still would have the problem. Then I actually did swap phones about a month ago and it seemed the problem would now take several days to resurface instead of several hours. And I could deal with that.
Since the OTA update about 2 weeks ago, the phone has been back on it's original BS as the OP posted and it's driving me nuts. I actually missed some emergency calls last night because the mp3 ringtone didn't work so I'm finding a solution to this issue today or trashing this phone.
My belief is that there is something interfering with the phone's ability to read the SD card for media. Because other apps I have that save to the SD card or read from it work fine. So I'm going to master reset it and not download any of my apps and see what happens when I set an mp3 ringtone. If it makes it through the day with no hiccups, I'll slowly add back one app at a time until hopefully I can find the culprit.
bipoler if you'd like, we can exchange via PM what apps we both have downloaded and see if we have some in common that may be problems.
I'll post back with any progress.
I've been having the problem with ringtones not working, just getting silence when I get a call. for me it seems to happen when I set a ringtone from the app Zedge, I don't think it happens when I use ringtones from the Android System, which would make sense if the issue is related to reading the sdcard. gonna go back to a system ringtone and see what happens today.
Yeah my phone had all those problems, but I installed the Lightning rom and all those problems went away, except for the ones about messages failing...I text A LOT
Lightning ROM
Thanks for that info on the Lightning Rom. I will check that out. Phone has been working flawlessly all day with the mp3 ringtone and no extra apps besides the master reset. I might give it until the morning before I start putting them back on.
On stock id install so many apps that ran on the background that id get delay from opening closing swiping and turning onthe phone.. so I wiped it installed a custom rom and just kept the essentials.. havnt had a problem since... well.. occasionly ill have to odi but that's on purpose
Sent from my SK4G
I did a quick search and didn't seem to find anything for 'crash'.
I've had my phone since the July 5th release date in Canada and since then it's probably crashed 6-7 times.
I can never tell what's crashing it (each time felt different).
once i specifically started noting what crashed it, one was in the middle of writing an email in the Gmail app when I hit backspace. Surely the Gmail app that came loaded with the phone isn't crashing it?
Another time I was just exiting an app via the back button and the screen turned black.
The other few times I don't recall.
Is anyone else experincing this? Is there any type of debugger or crash log for the phone? If no one else is experiencing this, it stands to reason one or two of my apps are crashing the thing.
I've got the Bell Sensation, too, and I'd have to say it's crashed about the same amount of times. Each time, I send the report to HTC. The app is called "Tell HTC", it comes up automatically in the notification bar.
One time it was the camera app that I was in when it restarted, another time I was viewing the calendar app. It's a phone that's only a few weeks old. Hopefully after the first OTA or two, the phone will be less buggy.
I came from a Motorola Atrix, and even after the updates, it would still periodically restart/crash. Boo.
This doesn't really help you, but just wanted to let you know it's not just your phone!
My phone has only the camera & screen issue, when battery is to low and I am capturing my sensation restarts. also sometimes I have some lines on screen. but my phone never crashed yet, I have it since 25 June...
Seems like it's mostly the T-Mobile and Bell variants that have the most issues.
My Optimus 3D has suddenly developed some serious problems and I have no idea what is going on.
First indication was Power Off refused to work, it would blank the screen but the backlight and capacitive button light would remain on forever. So I have had to force off by holding the power button.
After doing this a few times its now taking AGES to finish bootup and most of the widgets are working sporadically. One minute they will be working, the next they won't and might respond to a touch half an hour later. Yet, a few of them still work fine. I have tested using LG Home as well as Launcher Pro, the same problem occurs on both.
Worst problem of all though is typing has stopped working. First time it did it I simply rebooted and it worked again, but its stopped functioning again and rebooting every day is unacceptable when it was fine before.
Basically any text input form I press, the keyboard pops up and I start typing, but the text doesn't go into the text input field. This is with any keyboard selected.
This is really frustrating as prior to these problems I was really loving this phone and hardly ever had to reboot it.
It seems it all started after something caused the phone to reboot itself in the night (the bootup jingle woke me but I was too tired to check) and then I think it locked up during the reboot as battery monitor widget shows no log entries after the reboot, just the battery suddenly at 100% again as I charged it before powering it back up the next day.
I would prefer to know how to fix it in case it happens again but if I am forced to restore to factory settings, any advise for what and how to backup what is on there so I have minimal work to get it back to this state (hopefully without the glitches)?
I have had both internal and external SD mounted over Mass Storage and done an error check from Windows on them which found no errors, as I suspected it was corruption on internal SD but clearly not.
The weird thing is, other than the above the phone works fine - but its fairly useless when I can't type on it and I am concerned the widgets hanging is degrading the battery life.
Flash a clean stock rom and see if it fixes it
Sent from my LG-P920 using XDA Premium App
I actually figured out what is wrong and its bizarre. It was my router!
Basically I upgraded DD-WRT to the latest version (which has since been taken offline so obviously buggy) and it caused all the above symptoms. The instant I disconnected from WiFi all events which were meant to happen suddenly happened all at the same time, then everything was back to normal. Connect to WiFi and it hangs again.
I have no idea how a bug on my router can cause such a wide variety of problems but there you go. Downgraded the router back to the previous firmware and all is well again.
I briefly had the "no text input" error happening after i removed some bloatware with root explorer. It was really starting to irritate me but when i turned the phone on it's side it worked again and has never stuffed up since!
Just thought I'd share my experience.
Sent from my LG-P920 using XDA App
Well unfortunately I was wrong, problem started again today and I even tested at a friends house. Basically, when connected to WiFi my phone goes AWOL with widgets hanging and text input randomly stopping working.
Earlier to search marketplace I had to disconnect from WiFi, type the search string, reconnect, purchase, disconnect (it refused to download) and use HSDPA instead. This is really frustrating as I'm about to get 40Mbit broadband which is going to suck being forced to use T-Slowbiles pathetic 1Mbit HSDPA to download instead. Perhaps not the end of the world, but its really really weird.
Hello there everyone. I've had my HTC Sensation since September and so far it has been a very enjoyable experience, with only one abnormal reset. However, in the past two days, some weird stuff has happened.
Every once in a while, I see the stock lockscreen flicker over my current screen (Even in an app). It is currently disabled by WidgetLocker as well.
The first day I had installed SweeterHome 2, StatusBar +, and also the application Faster Drawer. The first reset happened as I went to open Faster Drawer (Not for the first time, however). It then rebooted, but things seemed to work fine. Also, the app Profile Scheduler was no longer able to change the screen brightness when I clicked on a profile, just the other settings. I had to go into Android settings to do it manually. (There I found the slider down to 0 as I wanted it, and when I touched it, the screen brightness lowered to where it was supposed to be)
The second reset happened today and was even weirder. I was looking through my Minimal Reader widget when I was interrupted by the white and green HTC boot logo, and the phone took a few minutes to reset. When it came to, all of my widgets were gone, and replaced by "Tap to restore" squares (On both WidgetLocker and SweeterHome 2)
I really have no clue what is going on, though I am very disappointed by the reboots, especially for losing the widgets (Basically my entire homescreen was made of them, it will take a long time to restore). The only thing I messed with was the Accessibility applications; I had to check the one for StatusBar + and I clicked the one for WidgetSoid Notifications, but then disabled it. (Which by the way, the WidgetSoid notification toggles no longer work until I use the system toggle for data, then I can start using them)
Any help would be greatly appreciated. I am using a stock, unrooted HTC Sensation 4G on T-Mobile, running 2.3.4, and it had that firmware update by T-Mobile a few months ago.
SensationNation said:
Hello there everyone. I've had my HTC Sensation since September and so far it has been a very enjoyable experience, with only one abnormal reset. However, in the past two days, some weird stuff has happened.
Every once in a while, I see the stock lockscreen flicker over my current screen (Even in an app). It is currently disabled by WidgetLocker as well.
The first day I had installed SweeterHome 2, StatusBar +, and also the application Faster Drawer. The first reset happened as I went to open Faster Drawer (Not for the first time, however). It then rebooted, but things seemed to work fine. Also, the app Profile Scheduler was no longer able to change the screen brightness when I clicked on a profile, just the other settings. I had to go into Android settings to do it manually. (There I found the slider down to 0 as I wanted it, and when I touched it, the screen brightness lowered to where it was supposed to be)
The second reset happened today and was even weirder. I was looking through my Minimal Reader widget when I was interrupted by the white and green HTC boot logo, and the phone took a few minutes to reset. When it came to, all of my widgets were gone, and replaced by "Tap to restore" squares (On both WidgetLocker and SweeterHome 2)
I really have no clue what is going on, though I am very disappointed by the reboots, especially for losing the widgets (Basically my entire homescreen was made of them, it will take a long time to restore). The only thing I messed with was the Accessibility applications; I had to check the one for StatusBar + and I clicked the one for WidgetSoid Notifications, but then disabled it. (Which by the way, the WidgetSoid notification toggles no longer work until I use the system toggle for data, then I can start using them)
Any help would be greatly appreciated. I am using a stock, unrooted HTC Sensation 4G on T-Mobile, running 2.3.4, and it had that firmware update by T-Mobile a few months ago.
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the most ugly thing is i saw it with another sensation user in my famely to before i bought my phone. it got sended away by warrenty got back prob solved but more arised it began also after couple months. mine started doing it i rooted/s-off mine and started testing roms wich one feld like i wanted to use. because of quick changing i cound watch that after an rom from here the prob got solved so here are my suggestions:
1 send it and maybe get a worse phone back(telling from experience)
2 root/s-off test some roms and away goes problem
The issue just became worse. This time, without a reset, my WidgetLocker widgets were lost again, and replaced by the "Tap to restore" dialog. I was playing music at the time with the screen off (no other apps running), and it was not interrupted. When I went to unlock the phone, they were gone.
Any thoughts? This seems like a pretty serious issue to me. I'd like to stay stock since I don't have the money to replace the phone if something were to go wrong.
Try removin the apps and see if that helps,you seem to have alot on there that removes or modifies functionality
Hello,
I've tried searching but I cant seem to find anything about this, I recently upgraded my wife's Sensation 4G to ICS but now the phone suffers from the white HTC loading screen for about 5-10 seconds every time I exit any application. Is there a solution for this I'd like to keep this phone as stock as possible.
Thanks in advance.
Not enough ram. Too much is running so to save ram, the Sense launcher is killed. That kind of shouldn't be happening. Without being rooted, you can try remove some of her applications that are running in the background or factory reset the device and try again.
You can also tell her to hold Home and swipe unneeded applications to the left or right to dismiss them, hopefully this will close applications before the Sense launcher is killed.
I have the same phone and I had the same issue happen to me. What I ended up doing (and believe me it works) is I went to Settings>Apps>All>HTC Sense (the one with the green HTC Logo) and click on it and disable that one. Now go back to Settings>Apps>All>HTC Sense (the one with the picture of the home screen but in a tiny version and click on that and "Clear Data" and thats half the problem. For some reason it seems like HTC didnt integrate the "New" HTC Sense with the old one so they keep messing eachother up "allegedly." Well now for the last steps, So now you go back to Settings>Develop Options and scroll to the bottom and you need to uncheck the option that says "Don't Keep Activites" and make sure "Background Process Limit" is set to Standard Limit. Then restart the phone and your phone should be back to normal It took me all day yesterday to figure it out so hope everything works out for anyone having this same issue