Database Info

Problems

So, I got a SGS2 Skyrocket a few days ago from a guy on craigslist for $400. Great deal, or so I thought. The phone worked well until today, I'm not receiving text messages or phone calls and I cannot send text messages. I first though, "great, I bought a stolen phone and and now it's been disabled." I googled it and it seems that I wouldn't be able to make calls if it had indeed been reported stolen. Any ideas? I restored the device and it didn't help. Thought it was interesting when I went to software update under settings it says "DM initialization is not ready. Check network or sim card." Could I just have a signal problem or something? I have full bars...

Did you get a new 4G LTE sim card for the phone?

No, I didn't. But it was sending texts just fine yesterday and now I'm trying to use the sim on my old phone and it wont send texts either.

Sounds like a sim issue. You might need to head to your ATT store and upgrade your sim card. This should solve your problems. Older sims won't work on the newer 4G phones. I had this issues with my 1st skyrocket and my old sim. It worked for a bit then stopped working, we replaced the old sim with a new one and all was good....

iLiberate said:
So, I got a SGS2 Skyrocket a few days ago from a guy on craigslist for $400. Great deal, or so I thought. The phone worked well until today, I'm not receiving text messages or phone calls and I cannot send text messages. I first though, "great, I bought a stolen phone and and now it's been disabled." I googled it and it seems that I wouldn't be able to make calls if it had indeed been reported stolen. Any ideas? I restored the device and it didn't help. Thought it was interesting when I went to software update under settings it says "DM initialization is not ready. Check network or sim card." Could I just have a signal problem or something? I have full bars...
Click to expand...
Click to collapse
"Guy......Craigslist"..... = problem?
Sent from my SGH-I727R using xda premium

I bought mine off Craig's List and experienced the same thing. Your sim from your Captivate will only work briefly for phone/SMS, but not at all for data.
You MUST get a 4G LTE sim card for the Skyrocket and AT&T will change your data plan "type" (same data and price per month, but different line item on the billing).
5 minutes in AT&T and I was good to go.
Sent from my SAMSUNG-SGH-I727 using Tapatalk

Grut said:
Sounds like a sim issue. You might need to head to your ATT store and upgrade your sim card. This should solve your problems. Older sims won't work on the newer 4G phones. I had this issues with my 1st skyrocket and my old sim. It worked for a bit then stopped working, we replaced the old sim with a new one and all was good....
Click to expand...
Click to collapse
Dont listen to people like this when they tell u older sims will work for a min then stop. Complete and utter bull****. Me and my friend have the skyrocket and he uses and older version sim and has no problems. The new sim only matters cuz it gives u the lte data plan. Its not gonna stop text from going thru. Such misinformation going on. This is y people are so screwed up
Sent from my SAMSUNG-SGH-I727 using xda premium

Justinfedor said:
Dont listen to people like this when they tell u older sims will work for a min then stop. Complete and utter bull****. Me and my friend have the skyrocket and he uses and older version sim and has no problems. The new sim only matters cuz it gives u the lte data plan. Its not gonna stop text from going thru. Such misinformation going on. This is y people are so screwed up
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Really? So if your information is correct, and you are all knowing, then why not help him fix the problem.

First off sounds like a SIM issue. Sim is usually the problem when it comes to network connectivity issues. Did you check the litmus sticker for water exposure?
Call ATT and have them check the IMEI #. You should have done that before you bought the phone.
@Justinfedor: That kind of response is not needed. If you can't say what's on your mind kindly please go somewhere else.

When I got my Skyrocket (moving from Captivate) the sales person said directly I would get a new SIM because the 4G LTE needed a new (assumably different) one. I'm sure you just need to get a new SIM which ATT should do no problem.

X10D3 said:
First off sounds like a SIM issue. Sim is usually the problem when it comes to network connectivity issues. Did you check the litmus sticker for water exposure?
Call ATT and have them check the IMEI #. You should have done that before you bought the phone.
@Justinfedor: That kind of response is not needed. If you can't say what's on your mind kindly please go somewhere else.
Click to expand...
Click to collapse
4g lte sims are for data. Like i said my friend doesnt have one in his phone. We dont live in an lte area so hes not getting a new one. U all say people need a new sim for a 4g device. Thats a complete lie. Sims can cause the issue but its not always the answer. Oh and i will go somewhere else cuz you all obvisously think you know everything. No need to be in here with a bunch of low life.
Sent from my SAMSUNG-SGH-I727 using xda premium

Justinfedor said:
4g lte sims are for data. Like i said my friend doesnt have one in his phone. We dont live in an lte area so hes not getting a new one. U all say people need a new sim for a 4g device. Thats a complete lie. Sims can cause the issue but its not always the answer. Oh and i will go somewhere else cuz you all obvisously think you know everything. No need to be in here with a bunch of low life.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
WOW! Holy childish over-reaction batman!

Can't you just get a new Sim? Worst case, is that your carrier might charge you something like $10.00......
Sent from my SGH-I727R using xda premium

If that's the way you're going to act, then please leave. I used to work for ATT a while back. What I don't think you get is... You're right and you're wrong. No you don't need a LTE sim. If the sim is bad it can cause connectivity issues, and weird stuff all together. That last statement is what you're completely ignoring.

Justin and X10D3 are correct. I used my sim from my Atrix in my phone since I got it. You'll need to be set up on the LTE plan through att. All that happened is their system doesn't have your account provisioned for LTE and it took a day or so for them to catch it. Login to your account and see if you're on an LTE plan. If not, then call them, but I know my sim is the same one from my Atrix and I've hit LTE areas the whole month in December with no issues. It shouldn't change your rate plan just need it provisioned for your account to register properly with their LTE network.

same sim card getting LTE on one phone, only 1X/Spotty 3g on other

i posted this on another website's forum yesterday...sorry for those who read it twice, but i got no responses and am desperate.
so my launch day phone had a bit of an accident last weekend the screen cracked. I was able to get another thunderbolt from someone, was originally a refurb (tag under battery says "remanufactured in Philippines" )
any who I've been using the refurb one for about a week now, no major issues. But now today I can't get LTE at all...I've tried reflashing different radios, going back to sense over CM7...nothing. Put the same sim card in another phone right next to it, LTE.
What else can I do? thanks in advance

Have you installed an app recently that is messing up the phone? Have you checked to see if LTE is active on the phone? *#*#4636#*#* and check your phone info. Could always try flashing another radio.

Why does everyone start flashing radios and performing hard resets on their phones when a signal problem shows up? Wouldn't it be wise to contact Verizon first and make sure it isn't their problem? If you haven't changed anything on your phone, there's a 99% chance that verizon is having an off day.

nothing comes to mind that i would of installed that triggered this.
tried different radios.
called verizon to see what they can do. Looks like I can get a replacement phone shipped out. Now to return to stock. thanks.

djxstream said:
called verizon to see what they can do. Looks like I can get a replacement phone shipped out. Now to return to stock. thanks.
Click to expand...
Click to collapse
I'm surprised the VZW rep didn't tell you that it's because the 4G sim cards are paired with your phone. I tried to swap 2 4G phones on my account in the past and I was told that the 4G cards are associated to the phones and they would need to send me out new 4G sim cards. This was a while ago, so I'm not sure if it's still valid, but I would think that they'd have a way to re-link the sim cards on their end.
Good luck with this.

[Q] T-mobile on skyrocket

I was wondering if anyone could help me figure out whats going on. I got the tmobile\walmart plan for $30 that includes 5gigs of data a month at 4g speeds. My phone is unlocked and with the tmobile sim I am only getting edge speeds right out of the box, so I tried flashing various t989 modems with no luck. I would either get edge, or when I would try to goto apn settings it would say no sim installed. Right now Im using the Telus Kj3 modem, and still only getting edge. I am right in the middle of St. louis so I think getting tmobile 4g shouldnt be a problem. Also im on stock 2.3.6 rom. Any ideas?

Read the thread about this. Search
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Ive been searching for two days, and have read about 35 different threads spread all over xda and the skyrocket forum regarding this problem and have tried a hundred different things. I need someone that has successfully gotten it to work that can point me in the right direction. Your advice of "search" does me no good. If I had found the answer, I wouldn't have created a new thread about it.

The thread you seek is in the general section. Good luck
http://forum.xda-developers.com/showthread.php?t=1507825
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

FYI - May be of interest to you: http://www.cellphonesignal.com/exclusive-first-official-pictures-of-the-galaxy-note-for-t-mobile/

Well apart from the search advice ... it's too simple
-unlock the phone with a purchased unlock code
-put T mobile SIM
-flash T Mbile blaze 4G radio using ODIN
-in Android set up the T mobile apn settings

It should of been simple but it wasn't. After days of trying different roms and modems, and reading every page on it, I had no luck. So I invited someone over with a tmobile 4g phone, and I put my sim in it, and that phone didnt get 4g either. Finally figured out it was on tmobiles end, called them, and they fixed the issue. Also, after flashing the blaze modems, my phone said no sim card. The telus modem is the one that worked for me.

speeddevil said:
It should of been simple but it wasn't. After days of trying different roms and modems, and reading every page on it, I had no luck. So I invited someone over with a tmobile 4g phone, and I put my sim in it, and that phone didnt get 4g either. Finally figured out it was on tmobiles end, called them, and they fixed the issue. Also, after flashing the blaze modems, my phone said no sim card. The telus modem is the one that worked for me.
Click to expand...
Click to collapse
so what was the issue? what did they do to resolve it? new sim card?

.dan said:
so what was the issue? what did they do to resolve it? new sim card?
Click to expand...
Click to collapse
+1
And it's always a good thing if somebody with a problem to disscuss here , would come back and say what worked for him/her so it can benfit the others

I had my wife call. I did not need a new sim. The first tech couldn't figure it out because he had her do things like take the battery out, and power cycle the phone which of course didn't work. So he escalated to a higher tech, which eventually tried "refreshing the signal." Wife said right after he did that, the 4g symbol came on my phone. Sadly though, Groove ip and talkatone don't carry a conversation to well while driving, even on 4g. I think I will try skype, and if that don't work I will have to switch my plan to something with more minutes.

speeddevil said:
I had my wife call. I did not need a new sim. The first tech couldn't figure it out because he had her do things like take the battery out, and power cycle the phone which of course didn't work. So he escalated to a higher tech, which eventually tried "refreshing the signal." Wife said right after he did that, the 4g symbol came on my phone. Sadly though, Groove ip and talkatone don't carry a conversation to well while driving, even on 4g. I think I will try skype, and if that don't work I will have to switch my plan to something with more minutes.
Click to expand...
Click to collapse
refreshing the signal eh? hmm i wonder if mine has gone stagnant..

It sounds weird I know... but kudos to the tech guy. Whatever he did, it worked. Rather it be that, or something else he tried.

NO SIM 100, my patience, 0

Upon returning home from a business trip, the dreaded NO SIM error started creeping up on my phone again. 2.5 weeks in Salt Lake City, no issue. Back in TN, horrid NO SIM errors abound. I called Verizon tech support today, and he noticed I already exchanged the phone for a new one, along with a new SIM. One thing he mentioned, it looked like I was "roaming" in the system, so he reset some routers (his words) after having me pull the battery and wait a couple of minutes before powering the S3 back up. Sure enough, on the drive home from work, the phone had a NO SIM issue... so I unplugged the battery for the rest of the drive home. Once inside, I plugged the battery back into the phone, everything looked hunky dory, so I went about my business... and sure as s***, the phone gave me another NO SIM. So I contacted Verizon again, and she offered me any Android phone as a replacement. Now, I don't know if you guys have looked at the current line up for Verizon's Android based smartphones, but it's basically the Moto Razr or the Samsung Galaxy S3. I have not found a case that I absolutely love, so I have invested in quite a few so far, plus additional charging cradles, car mounts, etc... frustrating because I love this phone, but I use it for work, so I can't deal with this issue much longer.
If you had to select another phone to replace it, what would you go with? The new RAZR M? (lose NFC, smaller and crappier screen, etc) The RAZR Maxx?
Thanks, in advance.

No other phone on Verizon can touch the S3. Only phone that can be comparable is something that is not out yet.
Then when it comes out, they will tell you it is to new.

[email protected] said:
No other phone on Verizon can touch the S3. Only phone that can be comparable is something that is not out yet.
Then when it comes out, they will tell you it is to new.
Click to expand...
Click to collapse
Might hold out for the Note 2. Testing something currently... wondering if Go SMS is the issue, seeing as the problem seems to creep up with some sort of combination of texting and calls. Will update tomorrow.

Did you apply the latest update? It should have updated automatically OTA, unless you are running custom unlocked rooted whatever ROM. In that case go to dev section and download latest radio and flash it. Should fix that damn no SIM problem.
Sent from my SCH-I535 using Tapatalk 2

fearlesspaula said:
Did you apply the latest update? It should have updated automatically OTA, unless you are running custom unlocked rooted whatever ROM. In that case go to dev section and download latest radio and flash it. Should fix that damn no SIM problem.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Yep, already flashed last week. Tech Support told me tonight they have been fielding calls post patch showing it didn't fix the issue. If they are offering me any android of my choice, they are probably as flustered as I am. Almost went to a Rezound, a step backwards, I know, but I am at wit's end. Will see how the next week goes.

Sorry to hear. Try and hold out for a fix. I came from a rezound, and while I loved my HTC phones, this s3 is great. Too different to compare.
Sent from my SCH-I535 using Tapatalk 2

mdt73 said:
Upon returning home from a business trip, the dreaded NO SIM error started creeping up on my phone again. 2.5 weeks in Salt Lake City, no issue. Back in TN, horrid NO SIM errors abound. I called Verizon tech support today, and he noticed I already exchanged the phone for a new one, along with a new SIM. One thing he mentioned, it looked like I was "roaming" in the system, so he reset some routers (his words) after having me pull the battery and wait a couple of minutes before powering the S3 back up. Sure enough, on the drive home from work, the phone had a NO SIM issue... so I unplugged the battery for the rest of the drive home. Once inside, I plugged the battery back into the phone, everything looked hunky dory, so I went about my business... and sure as s***, the phone gave me another NO SIM. So I contacted Verizon again, and she offered me any Android phone as a replacement. Now, I don't know if you guys have looked at the current line up for Verizon's Android based smartphones, but it's basically the Moto Razr or the Samsung Galaxy S3. I have not found a case that I absolutely love, so I have invested in quite a few so far, plus additional charging cradles, car mounts, etc... frustrating because I love this phone, but I use it for work, so I can't deal with this issue much longer.
If you had to select another phone to replace it, what would you go with? The new RAZR M? (lose NFC, smaller and crappier screen, etc) The RAZR Maxx?
Thanks, in advance.
Click to expand...
Click to collapse
A fix is being pushed out today to address this issue. S3 is bar far the best phone you will find out there...

do you have a source about that?

Verizon is super frustrating. I switched from Sprint and got the Gnex, along with the "mute issue" where all of a sudden your microphone stops working during a call and you have to hang up. I've had the phone replaced and the replacement still does it so they offered me an "early upgrade" if I buy the S3 for $200.00. I did some research and found out about the no sim issue on the S3 so when I called back to tell them I didn't want an S3 they offered a RAZR M at $99.00 :/
I'm really considering breaking my contract with them to get a phone I like that works as it's supposed to.

Ya. This issue is really bugging me. I honestly believe there is a hiccup between the phone and the tower when a text is sent. I noticed at home that when I have wifi connected, and then send a text, the S3 will connect to 4G to send the message. At that point, something triggers in the phone and it loses connectivity with the SIM.
Not that this helps much... I explained it to level 2 support and they kept telling me how it was a new to them issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.

Droid M is somewhat close. I'd stay with it or wait for the Razr HD

DertyDOH said:
Droid M is somewhat close. I'd stay with it or wait for the Razr HD
Click to expand...
Click to collapse
Hmm, I'll check it out. The M seems a downgrade at this point.

mdt73 said:
Ya. This issue is really bugging me. I honestly believe there is a hiccup between the phone and the tower when a text is sent. I noticed at home that when I have wifi connected, and then send a text, the S3 will connect to 4G to send the message. At that point, something triggers in the phone and it loses connectivity with the SIM.
Not that this helps much... I explained it to level 2 support and they kept telling me how it was a new to them issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.
Click to expand...
Click to collapse
You're not kidding. I don't know if they REALLY don't know about these issues or they are just lying.
Tier 2 was who was helping me with the replacement phone and when I mentioned the No Sim error they said they had never heard of it and the only problem he's ever seen with an S3 is when a user doesn't turn off their old phone when activating a new phone :/

joe_sun said:
You're not kidding. I don't know if they REALLY don't know about these issues or they are just lying.
Tier 2 was who was helping me with the replacement phone and when I mentioned the No Sim error they said they had never heard of it and the only problem he's ever seen with an S3 is when a user doesn't turn off their old phone when activating a new phone :/
Click to expand...
Click to collapse
Ya, it amazes me that their "level 2" support still tries this excuse. Every time they try this with me, I ask them to tell me what the latest S3 software update addresses, and then the phone gets quiet, followed by excuses and them never hearing about it... even tho Verizon put out a patch to fix the issue.
Keep documenting it, tis the only way it's going to get addressed, or at the very least you will have ammo to get a new phone.

mdt73 said:
Ya, it amazes me that their "level 2" support still tries this excuse. Every time they try this with me, I ask them to tell me what the latest S3 software update addresses, and then the phone gets quiet, followed by excuses and them never hearing about it... even tho Verizon put out a patch to fix the issue.
Keep documenting it, tis the only way it's going to get addressed, or at the very least you will have ammo to get a new phone.
Click to expand...
Click to collapse
I'm sooo close to just paying the etf and switching to a gsm provider.
Sent from my Galaxy Nexus using Tapatalk 2

joe_sun said:
I'm sooo close to just paying the etf and switching to a gsm provider.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Have you tried the new HD modem for S3 yet?

Following guidance from the 2nd level tech after calling tech support, I stopped by the local verizon store today to pick up a new SIM. This is my third SIM, but she assured me there was a bad batch floating around the stores. We'll see... fingers crossed.

mdt73 said:
Following guidance from the 2nd level tech after calling tech support, I stopped by the local verizon store today to pick up a new SIM. This is my third SIM, but she assured me there was a bad batch floating around the stores. We'll see... fingers crossed.
Click to expand...
Click to collapse
A friend of mine had the same issue, we both have the GS3 and live in the same area. She gets constant sim errors while I've never got one and I switch between 3G/4G frequently. She recieved a new sim a few weeks ago and hasn't had an error since. Seems a lot of sims are incorrectly configured with Verizon's network, just an educated guess.
Sent from my SCH-I535 using xda app-developers app

Shibby87 said:
A friend of mine had the same issue, we both have the GS3 and live in the same area. She gets constant sim errors while I've never got one and I switch between 3G/4G frequently. She recieved a new sim a few weeks ago and hasn't had an error since. Seems a lot of sims are incorrectly configured with Verizon's network, just an educated guess.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I am amazed. 24 hours, not a single NO SIM error. Maybe I was un-lucky enough to get two bad SIMs the first time...

mdt73 said:
I am amazed. 24 hours, not a single NO SIM error. Maybe I was un-lucky enough to get two bad SIMs the first time...
Click to expand...
Click to collapse
Still not a single no sim error. I am about 24 hours from saying it was a bad batch of SIM cards... never thought I would say that.

Samsung s4 Google Edition on ATT

Don't see a forum for Samsung s4 google edition so I am posting here.
Anyone else having an issue when trying to activate this phone on ATT? They act like they never heard of it, give all these lame "well we cannot gaurantee it will work since it's unlocked" and then telling me their system will not allow them to put a LTE plan on it..
wtf?

puma1 said:
Don't see a forum for Samsung s4 google edition so I am posting here.
Anyone else having an issue when trying to activate this phone on ATT? They act like they never heard of it, give all these lame "well we cannot gaurantee it will work since it's unlocked" and then telling me their system will not allow them to put a LTE plan on it..
wtf?
Click to expand...
Click to collapse
Noticed a couple threads similar over the various s4 sections.
I'm in Canada but know that my device is not required by my provider it enable data. I change devices about every 8 months and can just swap out the SIM and I'm good to go.
If AT&T has issues with the Google edition s4 couldn't you just say that it's a normal s4 bought of eBay or Craig's list to have an lte data plan enabled?
Sent from my Nexus 10 using xda premium

mymusicathome said:
Noticed a couple threads similar over the various s4 sections.
I'm in Canada but know that my device is not required by my provider it enable data. I change devices about every 8 months and can just swap out the SIM and I'm good to go.
If AT&T has issues with the Google edition s4 couldn't you just say that it's a normal s4 bought of eBay or Craig's list to have an lte data plan enabled?
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
No because in the IMEI comes up as unlocked device in their system and they pretty much are trying to get you off the phone at that point. Tried 3 diffrent reps and asked to be connected to next tier tech support.
Another update.. I gave them an IMEI from a note 2 i have.. LTE plan went on fine.. but the phone doesn't get anything more than hspa+.. 4mb down. THis is BS.. if they cannot connect the phone or I have to jump through hoops like I had to with the NExus 4 (which i had to call in like every month to have something reset) I am going to just send it back Not worth the headache.

puma1 said:
No because in the IMEI comes up as unlocked device in their system and they pretty much are trying to get you off the phone at that point. Tried 3 diffrent reps and asked to be connected to next tier tech support.
Another update.. I gave them an IMEI from a note 2 i have.. LTE plan went on fine.. but the phone doesn't get anything more than hspa+.. 4mb down. THis is BS.. if they cannot connect the phone or I have to jump through hoops like I had to with the NExus 4 (which i had to call in like every month to have something reset) I am going to just send it back Not worth the headache.
Click to expand...
Click to collapse
Might want to give it a little bit. Or go for a walk/drive. Sometimes it can take time to lock on to the correct tower
Sent from my Nexus 10 using xda premium

mymusicathome said:
Might want to give it a little bit. Or go for a walk/drive. Sometimes it can take time to lock on to the correct tower
Sent from my Nexus 10 using xda premium
Click to expand...
Click to collapse
Doubt it.. got escalated up to manager,.. basically you will not get lte on these devices. Only on att branded phones. That is the message I am being told directly. This is total BS I f'n hate ATT. Whoever is buying this for ATT beware.. your going to have a bad time. I am sending this right back as it's just as crippled as the nexus 4 with this carrier.

I bought a I9505 and had same issue (no LTE).
I have 3 lines with AT&T and I could watch the AT&T website update as I used different SIMs in the I S4, the Vivid and a Nexus 7 (3G).
I was lucky that I bought the i S4 from Amazon so no problem with refund.
I suspect if you had a never used SIM and a S4 IMEI you could get LTE.
One line was ready for an upgrade.
I got the AT&T S4 and used an 'old' SIM and connected to LTE with no problem.
As soon as I bought the AT&T S4 an email was sent and it provided a process for on line registration of the S4.
I've never seen that before and didn't do it.

I got my GE on AT&T today. My notification bar says LTE. I ran some speed tests and got about 10 mbps down but I am at work in a poor reception area. When I get home I'll try it but I better get at least 40 mpbs down or this is being returned

sheriffa said:
I got my GE on AT&T today. My notification bar says LTE. I ran some speed tests and got about 10 mbps down but I am at work in a poor reception area. When I get home I'll try it but I better get at least 40 mpbs down or this is being returned
Click to expand...
Click to collapse
Sheriffa, how did you activate it when yuo got it?
I ended up giving them an imei from a note 2 and they said they were able to put an LTE plan on.. yet the signal bar shows H.

puma1 said:
Sheriffa, how did you activate it when yuo got it?
I ended up giving them an imei from a note 2 and they said they were able to put an LTE plan on.. yet the signal bar shows H.
Click to expand...
Click to collapse
I didn't have to activate it. I simply plugged in my sim card and it worked.
I am coming from an AT&T S3

sheriffa said:
I didn't have to activate it. I simply plugged in my sim card and it worked.
I am coming from an AT&T S3
Click to expand...
Click to collapse
I am going to just return this I think if I try elsewhere later and stil get slow speeds. Just was shocked multiple people saying they do not support it. I even contacted google and let them know. Doubt they care.

Just get a imei number from a att phone and give it to them, it'll work. I had to do this with my galaxy nexus to get full hspa+
Sent from my GT-I9505 using Tapatalk 4 Beta

What should we be getting for DL/UL speeds?

Why would you call to activate it? Just pop in your Sim card and your good to go. I never had an issue doing this and I get lots of different phones unlocked and from different countries some times.
But I agree why is there no forums for this phone? Does motochopper root method work on this phone and I assume we can use T-Mobile version recoveries and Roms fine on this phone? Does anybody know? Sorry to get off topic.
Sent from my GT-I9505 using xda premium

If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.

planoman said:
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
Click to expand...
Click to collapse
How can someone tell if the have an lte sim?

planoman said:
If you already have a LTE SIM on ATT from another phone just pop it into the GE and it will work just fine. If you do not you will have to go through the process the OP is taking about as the IMEI is not loaded as a LTE device and they will need to put one in for you to activate the LTE.
Saves a lot of time and headaches to already have an LTE SIM for ATT.
Click to expand...
Click to collapse
Just FYI if you do this and have tethering/hotspot in your plan then you will need to call AT&T so they can add the new IMEI. THey will also delete the old one on file, so if you're into swapping SIMs (I like to go between the iPhone 5 and S4, although in the past few weeks it's been all S4), then you won't be able to turn on hotspot/tethering without arranging a workaround or calling AT&T every time.

puma1 said:
I am going to just return this I think if I try elsewhere later and stil get slow speeds. Just was shocked multiple people saying they do not support it. I even contacted google and let them know. Doubt they care.
Click to expand...
Click to collapse
check to see if you have the right APNs.
I saw over in the HTC ONE forum that the GE came with a weird APN.
PTA or ATT PHONE

Take it to ATT store. They are pretty good compared to technical support over the phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

sheriffa said:
How can someone tell if the have an lte sim?
Click to expand...
Click to collapse
I guess is more accurate to say was previously on ATT LTE with a phone. Every should know if they have been on ATT LTE already. If not you have to spend some time on the phone with ATT.

just do it and swap the sim card in. i have never had a problem with service or data when getting a new device and putting the AT&T sim in it. went from S3 to S4 that way, also S3 to Sony Xperia Z, Xperia Z to S4, S4 to S3, etc.