Google Play download slow - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hey,
today I experienced a problem with my note (wifi only).
When i want to download an App from Play Store the download is enormous slow (like 10 kb/s).
When downloading from web pages via Browser it is like 1200 kb/s..
Also the play store loads very quickly.. only the downloads are slow as fuc*.
My Nexus (connected to same Wifi) can download from Play store with like 1200 kb/s as well...
Yesterday my note was able to get that speed also... not today..
What´s the problem and how can i resolve it??
Thanks in advance..

Try downloading a diiferent build of the play store?
Sent from my GT-N8013 using xda premium

Have tried.. didn´t work

It has happened to me a few times so I rebooting my tablet and it was a lot fast after the reboot.
UPDATE
Reboot does not help now so .... yes I'm seeing very slow Google app downloads and updates also.

I am also have the same issue. 4G downloads are fine, but downloads over wifi are very slow. I have also tried different routers with no change.
I have reset my modem and router and this seemed to fix the problem for a day or so, but can't see it being an issue with my modem or router since it only affects Google Play.

spartanier7 said:
Hey,
today I experienced a problem with my note (wifi only).
When i want to download an App from Play Store the download is enormous slow (like 10 kb/s).
When downloading from web pages via Browser it is like 1200 kb/s..
Also the play store loads very quickly.. only the downloads are slow as fuc*.
My Nexus (connected to same Wifi) can download from Play store with like 1200 kb/s as well...
Yesterday my note was able to get that speed also... not today..
What´s the problem and how can i resolve it??
Thanks in advance..
Click to expand...
Click to collapse
I've seen reports that google is having problems with it's services today ( DDoS? Hackers? ).
Some people are getting good access, others are not. YMMV.
So I would wait awhile before worrying.

Yup....im getting the same thing. But my WiFi hotspot is blazing fast still. At first I was worried it was my new Droid Razr Maxx HD.....whew!

Related

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Full Google play in israel

Hello everyone,
Something weird happened to me.
I live in Israel and we only have access to the apps play store.
When I turned on my n10 today and entered the play store it allowed me full access to the play store, without using a VPN or anything.
I thought it was a glitch or something so I tried it on my n4 using mobile data (my n10 was on WiFi) and to my surprise once I cleaned the play store app cache I had full access to the play store via WiFi and mobile data without using VPN!
I bought songs and videos and streamed them seamlessly on both my devices using different types of internet.
Anyone else came across something like this?! I sure hope this sticks! Lol
Another thing, my friend on his tf300 using the same WiFi couldn't get full access like I did, how weird is this?!
Sent from my Nexus 10 using XDA Premium HD app
Quite strange indeed. Hope it keeps working for you.
mentaist12 said:
Hello everyone,
Something weird happened to me.
I live in Israel and we only have access to the apps play store.
When I turned on my n10 today and entered the play store it allowed me full access to the play store, without using a VPN or anything.
I thought it was a glitch or something so I tried it on my n4 using mobile data (my n10 was on WiFi) and to my surprise once I cleaned the play store app cache I had full access to the play store via WiFi and mobile data without using VPN!
I bought songs and videos and streamed them seamlessly on both my devices using different types of internet.
Anyone else came across something like this?! I sure hope this sticks! Lol
Another thing, my friend on his tf300 using the same WiFi couldn't get full access like I did, how weird is this?!
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
I also have an access on my N4.
You can also access to full GP from PC, and even order devices, only to US address.
i also checked it on the pc and when im logged in my account i get full GP when im not logged in i get apps GP only.
wierd stuff lol
yep - provided youv'e made a purchase via VPN previously
mentaist12 said:
Hello everyone,
Something weird happened to me.
I live in Israel and we only have access to the apps play store.
When I turned on my n10 today and entered the play store it allowed me full access to the play store, without using a VPN or anything.
I thought it was a glitch or something so I tried it on my n4 using mobile data (my n10 was on WiFi) and to my surprise once I cleaned the play store app cache I had full access to the play store via WiFi and mobile data without using VPN!
I bought songs and videos and streamed them seamlessly on both my devices using different types of internet.
Anyone else came across something like this?! I sure hope this sticks! Lol
Another thing, my friend on his tf300 using the same WiFi couldn't get full access like I did, how weird is this?!
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
I had the same thing and now enjoying reading the latest Jo Nesbo book with my Nexus 7. Apparently it happens only if youv'e purchased stuff beforehand through the store - I tried logging in with my wife's Nexus 4 (purchased through my account) and couldn't get the full content. Than i connected with her account via proxy, purchased a 1.0$ song and- Hurray the store is now open throughout any connection. I guess they will open up eventually since there are some Hebrew content there.
yoramweil said:
I had the same thing and now enjoying reading the latest Jo Nesbo book with my Nexus 7. Apparently it happens only if youv'e purchased stuff beforehand through the store - I tried logging in with my wife's Nexus 4 (purchased through my account) and couldn't get the full content. Than i connected with her account via proxy, purchased a 1.0$ song and- Hurray the store is now open throughout any connection. I guess they will open up eventually since there are some Hebrew content there.
Click to expand...
Click to collapse
Glad to know I'm not alone.
Have you managed to purchase movies and TV shows? That seems like the only problem ATM.. Everything else works great.
Sent from my Nexus 4 using XDA Premium HD app
I tried to open samples of some books, most of the times I get message: couldn't open the book.....
same here...about book i dont know... but if u purchase a movie or tv shows via vpn you can then play it without a vpn via the movies app.
the purchase itself cannot be made without a vpn though.
Sadly, I now cannot even enter in play site with proxy to upload some books in Google Play Books, it says not avaiable in my country, even with proxy. When I log out the content is avaiable, but when my profile is signed in no sign. Maybe Google somehow determined my location idk. Any ides?
More people gettin "Play" in israel.
mentaist12 said:
same here...about book i dont know... but if u purchase a movie or tv shows via vpn you can then play it without a vpn via the movies app.
the purchase itself cannot be made without a vpn though.
Click to expand...
Click to collapse
Does the play store still work for your account?
I saw some new reports on "gadgety.co.il" about the store being available (Cant post link being a noob and all..)
It's not up for me :crying:.
Wondering if its an other bug or are things starting to move...

Please help. Google play doesnt work

Hello. My google play 4.0.25 says no connection even when Im standing next to Wi-Fi router, and Youtube says : An error occured. Internet connection itself works I can watch videos on youtube ,browse web etc. It was working fine before ,it just came one day. Anyone know why is that happening? I forgot to mention that both problems appeared at same time. Im using XBSA VR3D,
niko22225 said:
Hello. My google play 4.0.25 says no connection even when Im standing next to Wi-Fi router, and Youtube says : An error occured. Internet connection itself works I can watch videos on youtube ,browse web etc. It was working fine before ,it just came one day. Anyone know why is that happening? I forgot to mention that both problems appeared at same time. Im using XBSA VR3D,
Click to expand...
Click to collapse
make sure your date and time are correct or google play wont authenticate
Mozzytm said:
make sure your date and time are correct or google play wont authenticate
Click to expand...
Click to collapse
Thanks. I didn't know it works that way. My date was set to 1.2.2000
Sent from my LG-P925g using xda app-developers app

Play Store downloads are slow on L Final LRX21O!

So I noticed this on the L dev previews and now the official LRX21O that play store would download quite slowly compared to 4.4.4. On pre-L android versions I would easily download 3-4+ MB's/sec this was super nice and would just chomp through large apps. Now on L it seems to be limited to 0.5MB to 1MB/sec which AINT BAD but isnt what it can be. I have tried both Wifi and LTE (LTE can pull down 70Mbps!)
IMO I think Google set download speed limits globally on all L releases to prevent excessive server load.
Can anyone else confirm the same?? If so maybe a developer can modify the play store APK?
Bump
Can't say I looked in detail as my apps came down as quickly as I would have expected them to.
Downloads have been going really really slowly for me yesterday and today, from the play store only.
Currently downloading Far Cry 4 Arena Master, which is 47MB, and it says it will take another 3 hours!
Mine worked very fast after updating thru the ota.
Sent from my Nexus 5 using XDA Free mobile app

[FIXED] Error 905 when downloading large apps

Recently got the unlocked Galaxy S6 but every time I've tried to download large apps (Asphalt 8 and Monument Valley) from the Play Store I've been getting an error 905. I've erased cache and cleared data from the Play Store but it keeps doing it. Had to refund Monument Valley, in fact. Any thoughts on how to fix this? I've got the 32GB version by the way. I've searched for this error but it seems to only have affected old devices where internal memory was a problem.
Edit: I solved this by keeping the screen on while downloading and installing Asphalt 8 and not using the device till it had finished installing.
galaxyusr said:
recently got the unlocked galaxy s6 but every time i've tried to download large apps (asphalt 8 and monument valley) from the play store i've been getting an error 905. I've erased cache and cleared data from the play store but it keeps doing it. Had to refund monument valley, in fact. Any thoughts on how to fix this? I've got the 32gb version by the way. I've searched for this error but it seems to only have affected old devices where internal memory was a problem.
Edit: I solved this by keeping the screen on while downloading and installing asphalt 8 and not using the device till it had finished installing.
Click to expand...
Click to collapse
i noticed it happens when you clear your recent apps which includes playstore
Is it the Play Store being FC'd due to RAM being full?
TheMathMan said:
Is it the Play Store being FC'd due to RAM being full?
Click to expand...
Click to collapse
Yeah i think so poor ram management and 5.0 memory leak issues all have summed up hoping a fix soon in 5.1
Sent from my SM-G920I using XDA Free mobile app
TheMathMan said:
Is it the Play Store being FC'd due to RAM being full?
Click to expand...
Click to collapse
bhavstech said:
Yeah i think so poor ram management and 5.0 memory leak issues all have summed up hoping a fix soon in 5.1
Sent from my SM-G920I using XDA Free mobile app
Click to expand...
Click to collapse
In my case the Play Store was not force closing, no. But I figured it could be related to memory leak issues since everything worked when I kept the play store on top and did not use the phone. And yes, hopefully it will be fixed with the 5.1 update.
Edit: I am the OP and have just remembered my old account.
Sometimes my Galaxy freezes and reboots when I install or update something from Play Store, I think that is a RAM issue.
i have the same issue...i can't download mortal kombat x!! are you disable screen sleep?
I have a completely different phone (LG Optimus L1 II, Android 4.1.2) and I found this thread while looking for the solution. It could be a problem with the current version of google play, since it happens on different devices with different android versions.
Edit: I found more threads about this by looking at the google results for the error 905 on the last week:
google.c om/search?q=google+play+error+905&tbs=qdr:w
(this is my second post, so I can't add links yet. remove the space on the .com)
I think that doing any system-related thing (installing an application, enabling root for an app, etc) makes the error show up
clear the cache and data of your play store app, and then restart your device. you can find detailed guide and explanation about this on http://technogiga.com/how-to-solve-error-905-in-android/
I've got the same problem on my Note 4 on KitKat... So it's probably something with the Play Store not Android.
prabandh91 said:
clear the cache and data of your play store app, and then restart your device. you can find detailed guide and explanation about this on http://technogiga.com/how-to-solve-error-905-in-android/
Click to expand...
Click to collapse
In my case this did not work, however, keeping the device awake and staying on the same screen worked. I guess it's a memory problem.
superluig164 said:
I've got the same problem on my Note 4 on KitKat... So it's probably something with the Play Store not Android.
Click to expand...
Click to collapse
Might be a Samsung problem.
If you read the thread, someone had the problem on their G3. So obviously it's either Android or Play Store causing the problem. I'm guessing it's the Play Store because it's happening across different Android versions.
Error 905
This happens after the new playstore update if we keep the screen on and stay on the play store the download completes
Tried with the old playstore version this problem doesnt arises :crying:
I am on Android 5.0.2 (LG G2) and the same thing happened to me. I followed the advise of keeping the screen on and keeping Play Store in the foreground and it worked.
Ive had this problem since day one, i try everthing, clearing cache, reinstalling the playstore, removing my google account, hard reset the phone, everything and after all that and the tests that i made i came up to notice that the problem was the memory, once the phone reach a high memory usage the playstore will close and the download will fail, if u keep ur phone with out ram consuming apps ull be able to download any apps without the need to keep the screen on and the playstore active.. so this an android problem to me and the memory management on lolipop.
so what's the best solution?
donnabelmartie said:
so what's the best solution?
Click to expand...
Click to collapse
Theres no actual sulotion, u cant just try to clear the memory and then try to download the apps u need or u can just leave the screen on and put the playstore on top of all and dont use the phone at all. untill the app that u need has finish downloading.
same problem here on s6 and z3... so its a playstore issue
i have the same error
unable to download mortal kombat x too

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