[Q] unable to make & receive calls on htc pico - HTC Pico (Explorer)

Hi all,
I'm in desperate need of help. Everything in my HTC pico is working fine except for call receiving and dialing. If I call someone with the speaker ON then they can hear me clearly & I can hear them too. But when I call someone with speaker OFF, it initially shows that its dialing but after few seconds it returns to contact list. If somebody tries to call me they get my line busy or sometimes gets connected but the caller is unable to hear me clearly. I've tried custom roms as well but issue remains. As of now I'm using Europe Stock ROM and my phone is rooted with bootloader unlocked. My phone is S-On, would that be the cause or something?? Is my phone locked for a particular network and if it is then how can I sort this out. Any advise and suggestions are welcome, many thanks.
Regards,
Tariq Alam.

Dude it seems to be a hardware issue. And its nothing to do with S-on.
Seeing to that u have tried installing different rims without sucess,u should probably head for the service centre.
Sent from my HTC Explorer using xda premium

Try flashing other roms iff problems persist go to service center it may be a hardware problem so they repair it!

Thanks very much for your suggestions. It's working now apparently, I'm using Europe stock rom. I'll install the custom rom and then see how it behaves. Thanks once again.

I was using stock rom and the problem seem to be solved but once i installed the custom rom CM10 for htc pico then it got worse. I reverted back to stock rom and again the problem. Having said that, none of my headphones work when i insert it into the headphone jack. I think that's the root which is causing problems.
I'll try a bluetooth device and see what are the results. Any suggestions for a bluetooth device that will not only used for calls but also for music etc.
Many thanks.
Brick.boy

Related

[Q] Sound disappears during conversation

Hi guys!
My Sensation has a really weird bug. While in a conversation the internal speaker stops working and the microphone stops working too, in simple words: i can't hear the conversation partner and he can't hear me.
Thought it was a firmware problem. Flashed different roms and now got the original one back (RUU_Pyramid_TMOUS_1.29.531.2_Radio_10.42.9007.00P_ 10.11.9007.15_M_release_193714_signed), but the problem still persists. Some say I should try a different radio version, but I'm not sure about it.
And this doesn't seem like a hardware problem...
Anybody had this bug before or maybe has some suggestions?
Thank you!

[Q] Bluetooth Issue - All Jellybean ROMs - All Kernels

Can someone please help me with this. I really want to update to Jellybean but I have the most annoying bluetooth issue on every ROM I have tried.
I have tried all JB ROMs and standard Kernel and the Sultan Kernel. I have asked in a couple of the ROM threads but got no reply.
The issue is when I connect to my car it takes 5 seconds for the sound to transfer from the phone internal speaker to the bluetooth in my car.
Use my phone for work and can't wait 5 seconds in the car when I receive a call before I can hear the other end of the conversation.
It worked perfectly on my old ICS ROM.
Anyone encounter this or know how to fix it?
Thanks a million for help!
turn your phone s-off if u ain't.
:-??
------------------------------------------------
PRESS THE PRETTY "THANKS" BUTTON IF I HELPED
Sent from a shaked up HTC Sensation XE using xda premium
lassykk said:
Can someone please help me with this. I really want to update to Jellybean but I have the most annoying bluetooth issue on every ROM I have tried.
I have tried all JB ROMs and standard Kernel and the Sultan Kernel. I have asked in a couple of the ROM threads but got no reply.
The issue is when I connect to my car it takes 5 seconds for the sound to transfer from the phone internal speaker to the bluetooth in my car.
Use my phone for work and can't wait 5 seconds in the car when I receive a call before I can hear the other end of the conversation.
It worked perfectly on my old ICS ROM.
Anyone encounter this or know how to fix it?
Thanks a million for help!
Click to expand...
Click to collapse
It could be a device incompatibility with the blue tooth receiver.
There are a few devices that just don't work right with the JB roms even though bluetooth does work. For instance on both Bruce's ROM and the offical CM10 rom, I don't have this problem. So it CAN work. But like I said there ar enumerous people who have had issues that turned out to be some kind of issue with the device not communicating well with JB.
It could still be an issue with your phone though. Do you have any apps that might interfere with bluetooh like an automatic volume up app when blueooth connects or something like that? If so, delete all that stuff. See if the results improve.
Do you have another bluetooth device you can test it with? At lest we could narrow down if it's a reciver issue or a ROM issue.
Also try doing a fresh install after a full wipe. Then just boot it up and try it. Don't install anything else. Just see if you have the problem on a completely clean install. If you don't, you might have an app interference issue.
Skipjacks said:
It could be a device incompatibility with the blue tooth receiver.
There are a few devices that just don't work right with the JB roms even though bluetooth does work. For instance on both Bruce's ROM and the offical CM10 rom, I don't have this problem. So it CAN work. But like I said there ar enumerous people who have had issues that turned out to be some kind of issue with the device not communicating well with JB.
It could still be an issue with your phone though. Do you have any apps that might interfere with bluetooh like an automatic volume up app when blueooth connects or something like that? If so, delete all that stuff. See if the results improve.
Do you have another bluetooth device you can test it with? At lest we could narrow down if it's a reciver issue or a ROM issue.
Also try doing a fresh install after a full wipe. Then just boot it up and try it. Don't install anything else. Just see if you have the problem on a completely clean install. If you don't, you might have an app interference issue.
Click to expand...
Click to collapse
Hi thanks for replying.
I will try Bruce's ROM but the official CM10 ROM didn't work for me.
I don't have any apps that could be interfering as all I have done whilst testing this problem is do a full wipe, install the JB ROM and go and check the bluetooth.
I will check tonight if the issue exists on another bluetooth device and report back any problems.
Cheers
AW: [Q] Bluetooth Issue - All Jellybean ROMs - All Kernels
Delete please

[Q] Bluetooth handsfree problem

I have a Sony bluetooth head unit in my car which supports handfree and audio streaming profiles. I can play my music through the head unit just fine via bluetooth. I can also make and receive calls without problem when I am listening to the radio (ie when I am not listening to my own music). However, when I am playing my own tunes and I either make or receive a call, the head unit indicates I am on a call, it mutes the music but I just get silence through the speakers.
I used to have a Galaxy S Advance and it all worked just fine without too much configuration on the phone or head unit; basically just pair them up, make sure the right boxes are ticked in the bluetooth options and thats it.
Any idea what the problem could be? I've tried an upgrade to 4.2.2 but it didn't help...
Hi,
I have a similar problem. I can pair my s2 plus with cm11 from this thread to my car kit (Parrot MKi 9200). Playing music via phone on the car speakers works fine but when I place a call the receiving phone just gets loud static (and my voice very very silent).
I wanted to ask the developer of the cm11 I am using if he sees a way to exchange the bluetooth module (or what androis equivalent is) to the one of e.g. Android 4.1.2 because I know that one works perfectly. I am posting here because I havent reached 10 posts yet.
Of course I am open to other workarounds and ideas.
Thanks,
Kiesel
Bluetooth
Same issue here,
everything (music etc.) is okay, but the phone connection.
I'm connecting to my Ford Sync.
I can connect, but then the quality of the voice is very very bad, I can hardly understand anything...
I thing there's a configuration file in the etc/ folder, maybe that need some upgrade?!?
Hope someone can help, because I really like to keep CM11 on my phone...
Dan
This is a known problem wich has been asked 100 times before
Sent from my GT-I9105P using xda app-developers app
safariking said:
This is a known problem wich has been asked 100 times before
Sent from my GT-I9105P using xda app-developers app
Click to expand...
Click to collapse
How is this message supposed to be of any help? Of course we know that. We have seen a lot of threads. I have read the whole bug report including all the comments on googlegroups, I have browsed dozens of websites and googled my ass of. What I didnt find was an explanation (at this point I dont expect to find a fast solution anymore). After reading the googlegroups bug call I thought it was a problem with the bluetooth stack that apparently is being redeveloped by google. But here cooldevelopment said it isnt a google problem.
I fully understand that it must be annoying for you to see this question a million times but please understand, that it is also annoying (and unsatisfactory) to not know whats going on.
DeKiesel said:
How is this message supposed to be of any help? Of course we know that. We have seen a lot of threads. I have read the whole bug report including all the comments on googlegroups, I have browsed dozens of websites and googled my ass of. What I didnt find was an explanation (at this point I dont expect to find a fast solution anymore). After reading the googlegroups bug call I thought it was a problem with the bluetooth stack that apparently is being redeveloped by google. But here cooldevelopment said it isnt a google problem.
I fully understand that it must be annoying for you to see this question a million times but please understand, that it is also annoying (and unsatisfactory) to not know whats going on.
Click to expand...
Click to collapse
I know what you mean but i think the best method now is to wait until cooldev find a solution to this
As this is a bluetooth problem topic, i just want to ask one question. Can't use the CM 11 and ROM's based on it, because the sound problems with connection in my car. So back to stock ROM. I flashed the cooldev's kernel to get a better battery life, but after flashing, bluetooth makes the same problem as CM. Do you guys have the same issue?
kidmanis said:
As this is a bluetooth problem topic, i just want to ask one question. Can't use the CM 11 and ROM's based on it, because the sound problems with connection in my car. So back to stock ROM. I flashed the cooldev's kernel to get a better battery life, but after flashing, bluetooth makes the same problem as CM. Do you guys have the same issue?
Click to expand...
Click to collapse
Hmm, interesting. I will try this out as well. Might probably be a week though, I am leaving for holidays tonight and cant risk making my phone unusable. Maybe somebody else is willing to give it a try?
kidmanis said:
As this is a bluetooth problem topic, i just want to ask one question. Can't use the CM 11 and ROM's based on it, because the sound problems with connection in my car. So back to stock ROM. I flashed the cooldev's kernel to get a better battery life, but after flashing, bluetooth makes the same problem as CM. Do you guys have the same issue?
Click to expand...
Click to collapse
Thanks now i know where to search the problem.
Hi,
here is a logcat of a bluetooth connection during a call on stock rom/stock kernel.
What I did:
-start logcat
-start bluetooth
-chose a contact
-call contact-
-talk for a minute
-hang up
-stop logcat
I then wanted to flash the mosh kernel and do the same again but the last time I checked there wasnt this huge plethora of different kernels to choose from. Very impressive work!
Could you tell me which one you would like me to flash and I would then redo everything?
Hi,
I tried installing mosh kernel 1.8 and 1.85 (for stock, init.d enabled) on sazy rom but it didnt boot. It stayed at the very first screen you get when you turn the phone on. I then installed your cm11 build8, connected via bluetooth to my car and had someone call me.
Attached is the logcat.
Do I need the samsung stock rom for mosh kernel? I thought sazy rom was a stock rom?

Mic not working during call

I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...

Can't hear any audio during an incoming call

I am using a non-rooted stock rom based Moto G 2015, XT1550.
Sometimes when i accept a call, I can't hear anything but the caller can hear my voice perfectly, that is the mic is still working.
This occurs only once or twice during the day and only when somebody calls me. Unfortunately the 30 day return/replacement period is over so I can't return the phone and my network receptions seems to be ok.
Theses are the steps I have taken to try to resolve the issue on my own but without any fruitful result:
1.Tried factory resetting the phone.
2.Wiping cache partition
3. Rebooted the phone
4.When this issue occurred tried plugging in the headphone, switched to the loudspeaker,
placed the in-call volume to the maximum but none of this produced any audio output.
5. Tried testing the earpiece using the service mode *#*#2486#*#*, worked OK.
When I faced this problem I wasn't listening to music or using any apps(like if the audio was routed to the headphone port and not switching back to the earpiece).
6.This happened before and after the recent stage fright update.
7.Disabled OK Google detection.
8. Moto assist was also off.
My data and bluetooth are always off, I am not using any new or unfamiliar apps that might cause this issue. Could this be a hardware issue? Please advise me on how to fix this issue...Really need your help :crying:
If I could find any fix I will update this post soon.
Try flashing the stock firmware, maybe that helps it.
(Warning: downgrading can cause problems)
HelpMeruth said:
Try flashing the stock firmware, maybe that helps it.
(Warning: downgrading can cause problems)
Click to expand...
Click to collapse
I am already on the stock rom.
Amardeep1992 said:
I am already on the stock rom.
Click to expand...
Click to collapse
Yes i know, but try reflash it with fastboot.
maybe that will work
ps: if you are ganna do that backup your data

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