[Q] Email app became a Data hog after the 4.1.2 update - Verizon Samsung Galaxy S III

I received an message from verizon saying that had gone over my data limit for the month (my cycle started on march 14). I have 6 GB of date for 2 lines, and that has been more than enough for a long time. I've always for over 2 years used that email app without issues. This started this billing cycle which also coincides with the jellybean update to 4.1.2 which shows in the description that "it brings enhancements to email syncing." I decided to take a look at the data usage feature on the S3 and saw that the email app had used 5.89 GB of data so far and 5 GB of those were in the background. I called verizon and they implied that i was making it up, and that there was no way the Email app could use that much data. I looked at the setting of the app and they reverted to the default setting which are to sync the last 30 days or 100 emails, and to do so every 15 minutes. I told verizon this, but they say that even with those setting email should not use that much data unless i downloaded, received and sent large files (which i don't) the largest file i received, sent was 5 MB!! I need to know a way that app could be doing this. When an email app syncs does it pull the emails over and over again as long as they stay in the account until you erase them? Please help!
Thanks!

Related

Send/Receive schedule

Does anyone know how i can set the send and receive schedule for my emails to something less than 5 minutes? I know this will kill my battery but i'm only planning on changing this at set times of the day.
Thank you!
Was thinking of doing this as well. How are you limiting the send/recv schedule to run at certain times?
I guess ill just have to manually change it...
Nothing out there?
go to google and search "seven" the 3rd or 4th post is about a email push service (and no it doesn't kill your battery , i use it and know firsthand) . anyway ... go to the site and look for beta at the very top of the screen follow instructions and download what you like lol , ive used it reliably for the past year and a half or so but keep in mind that beta means beta and usually about once every 2 weeks it goes under for updates and the like .
rk-osr
http://forum.xda-developers.com/showthread.php?t=316696
you can use this application to automatically send/receive outlook mobile email and activesync. i don't think you can specify every 5 minutes as it is scheduled using actual set times and not intervals. this program is what i use as i don;t have a data plan; every morning it have it pull my email from my imap accounts.
Thanks for the responses. I have checked out 'seve' push but i would prefer to use the built in outlook email program. I thought that there may have been away to edit the registry or something to allow it to send/receive more often than at just 5 minutes..

Email sync/slowness issue

Email sync/slowness issue
I have my Captivate to automatically retieve emails every 15 mins but it does not, I have to go into email account and select refresh.
Also it is very slow when retieving/deleting email.
is anyone else having any issues?
Im definitely having the same issue. My email will also sometimes tel
l me i have email when i don't. Its a little aggravating.
Sent from my SAMSUNG-SGH-I897 using XDA App
Try a factory reset. It was taking SO long to push some emails from an account that is relatively empty so I just had about enough of that and decided to do a reset and everything is peachy. Instantly the emails started to load up into the inbox and 5 seconds later it was done.. Amazing!
heygrl said:
Try a factory reset. It was taking SO long to push some emails from an account that is relatively empty so I just had about enough of that and decided to do a reset and everything is peachy. Instantly the emails started to load up into the inbox and 5 seconds later it was done.. Amazing!
Click to expand...
Click to collapse
I have the same problem. Any other than a factory reset? because reinstalling everyting and reconfigure all my phone that's a bummer.
floppy__ said:
I have the same problem. Any other than a factory reset? because reinstalling everyting and reconfigure all my phone that's a bummer.
Click to expand...
Click to collapse
I agree. Got a weeks worth of time invested in getting this thing set up and programs installed (and paid for).
Mine too doesnt do anything until I go into the mail program. It wont even save my changes I make in the email settings. I set mine to automatic, so they arrive as soon as i get an email, but it keeps going back to the 15 and 30 minute settings. This is my only issue with the phone.
Can someone who has done a hard reset try saving their settings to automatic, go into task killer , kill the email program and go back into email and see if it saved??
Instead of using the "email" program I use the "gmail" built in program and I get instant emails. But then again, I use gmail.
Same here. I use gmail for my personal account but for work I use the regular mail app on the phone. I also set up gmail on that app as well. The actual gmail app works great but my gmail account in the regular mail app doesn't--it will tell me I have gmail mail a couple hours after I have already looked at it in the gmail app and marked as read. Same thing with the work mail, things show up much later then they should.
Haven't found a way to fix it yet.
Are you guys using a task killer? If so and the email program is not ignored, the task killer will close the email app...which at that point is running services to retrieve your email.
In the same boat. I have both GMail and the Email program. Gmail is of course instant, however the built in email is horrible (at least with Exchange). I'm not killing it with taskkiller, and I've deleted and reset it up multiple times. I installed Touchdown and gave it a try, however it really didn't seem to make a huge difference. Unfortunately I think it's something we are going to have to endure until 2.2, which supposedly has Active Synch improvements.
I don't have experience with Exchange but really, a reset will speed up a lot of the loading screen "lag". That's the only thing that will.
heygrl said:
I don't have experience with Exchange but really, a reset will speed up a lot of the loading screen "lag". That's the only thing that will.
Click to expand...
Click to collapse
And after the reset do you use a restore of titanium backup or do you have to do all resinstall manually and re-configure everything (like home screeens and apps)
The issue isn't so much loading screen lag, it's a long period of waiting to do anything (open, reply, delete) when navigation in the program. I'm assuming (more like guessing) that other phones simply make everything appear to happen instantly, and then perform the tasks in the background unlike on Android where everything is done real time.
For instance on my Blackberry and iPhone when I selected 5 emails and chose delete, all 5 would disappear and I could continue working. In Email I select the 5 messages, the program says Messages Deleted then I watch for 5 to 10 seconds as the messages are deleted one at a time, preventing any meaningful use of the program until the process completes. I've checked the Exchange logs, no errors or anything out of the ordinary. It works, just very slowly.
I had the same problem, but K9 instead. After a _lot_ of testing, gnashing of teeth, and pulling of hair, I think I've found the cause.
Email and K9 both appear to store stuff in the /data dir. This is the exact same location that others online have found to be drag-ass slow and the general cause for black screens and/or lag in general. Which pretty much describes exactly what was happening to me with Email and K9. Search here or at MoDaCo for more info on the lag issue.
The solution is to either hope Samsung can somehow fix the speed of the internal SD card or store data elsewhere. I'd be amazed if Samsung ever fixes the speed issue. And storing data elsewhere isn't an option build into either application. K9 might eventually have that feature added, but I doubt Email ever will. There's a potential fix shown at MoDaCo, but it involves rooting, updating the kernel, and partitioning an external SD card. Nothing difficult, but not for everybody.
Touchdown has an option to store data on the external SD card, so it shouldn't suffer the same problem. I haven't played with it yet to see if it does or not.
As for why Gmail seems to work ok, that's a little trickier. It stores under the same path as the others, but it appears to work in an asynchronus mode, relying more on what you have on the server and only checking the local copy if it can't hit the network. At least that's the best explanation I can come up with for why it seems to work much better than Email or K9.
I was using the Nexus One 2.2, with 2 different Exchange syncs and gmail... NO Problem at all.
Different story with the Captivate... Not rooted, with ATT bloat... hardly any other apps loaded, tried both popular loaders. The email is all most unbearable (and unacceptable), reminds me of the iPhone 3g, if not worse.
Hopefully we'll see a straight 2.2 build soon, or I'm really considering returning the phone (already sold my N1 for a chunk of change).. I have 27 days remaining for a return.
Stock 2.2 is the only way to go.
I'd love a stock 2.2 build! But... unless we get lucky with a major change in the driver for the internal (non-sd) filesystem, I don't think it's going to help with the e-mail issue (or the general lag/blackscreen issue) at all.
It's definately not the at&t bloat, I have mine rooted and all of the at&t apps removed. I definately think the data parition fx is the best route to persue.
Sent from my SAMSUNG-SGH-I897 using XDA App
You haven't tried a reset? The Email app syncs my GMail account quickly for me, however before I did a reset it was loading in my emails one at a time and was noticeably poor.

G2x uses data on it own?

I just noticed a weird thing. I just checked T-mobile for data usage and found out it used data at time periods I did't even use the phone (working hours). Anyone having the same issue?
Got any apps or widgets set to auto-sync? That would be my first thought but 60mb seems like a lot for that to be the case.
I would call and ask...no way auto sync uses that much...
rukawa2k said:
I just noticed a weird thing. I just checked T-mobile for data usage and found out it used data at time periods I did't even use the phone (working hours). Anyone having the same issue?
Click to expand...
Click to collapse
some app like email or facebook is syncing? If you don't want them to sync, turn off in options.
Also, did you check your wifi sleep policy? By default it is set to turn off when screen is not active. Change it to never option, to prevent cellular data usage.
Sent from my LG-P999 using XDA App
Something like SugarSync could be uploading photos. Do you have apps set to auto-update through the market?
This is the problem with the Android phones and data plans that have caps. One app can suck up memory fast. It's so lame that we have to manipulate the phone so that we dont get ripped off especially when the culprit is the same apps that come with the phone. I shut off all syncing and updating plus I run Bloat Freeze and stop un-needed apps from running since I cant uninstall them...thx T-Mobile! I called T-Mobile on that also and they have no clue, they just told me to uninstall any apps I put on my phone and see what happens. So whats the use of over 100,000 apps if we cant even run a couple with out sucking the cap dry?
ashton4life said:
This is the problem with the Android phones and data plans that have caps. One app can suck up memory fast. It's so lame that we have to manipulate the phone so that we dont get ripped off especially when the culprit is the same apps that come with the phone. I shut off all syncing and updating plus I run Bloat Freeze and stop un-needed apps from running since I cant uninstall them...thx T-Mobile! I called T-Mobile on that also and they have no clue, they just told me to uninstall any apps I put on my phone and see what happens. So whats the use of over 100,000 apps if we cant even run a couple with out sucking the cap dry?
Click to expand...
Click to collapse
I have no mystery data use on my account. I have never had any kind of usage like this in the past year. I never shut off sync or updates.I run almost 100 apps and have never had this type of issue.
Try something like OSmonitor to see what is using network services....and don't blame Android . Guns don't kill people. People kill people....blah, blah
=(
Thanks for bringing to my attention the concern I should have ofr viewing my data usage more closely...
I checked my data usage and something startled me that added to a issue/concern I had earlier tonight. I did a factory reset on my G2x as I intended to exchange it tomorrow and when I booted it back my market app automatically started downloading all the apps I had installed (yes, I logged into my Google account in the setup screens)... I did a little research on the matter of turning this function off but it didn't turn up much of a solution. Is this really something that can't simply be toggled off?...
I don't want another 154MB download on my data connection (without my permission plus I would've opted to use my wifi to download such a payload) Though I will admit I did all this at work earlier. I thought I could disable it by doing another factory reset and then quickly kill the sync feature via the power widget after logging into my Google Account on start up. It seemed to work for a bit but when things at work picked up again I left my phone idle in my pocket and it started downloading the apps from the market eventually anyway!
I get the lesson that I shouldn't be doing that sort of **** while at work but this really shouldn't even be an issue to begin with. Especially with a carrier that throttles your connection after certain amounts of usage...
And perhaps for some clarification on my part, can someone explain to me real quick that if my T-Mobile account has Unlimited Web, what amount of MBs do they throttle your connection at?..
It depends on how recent you might have changed your web connect plan for the phone. If you have been an on going customer then it should be 5gb, me being a new tmobile convert its only 2gb. but while having problems with my original cell plan 2 cs agents have told me that I have the 5gb plan. Made no sense but not trying to push it lol.
That extra data you see is your phone backing itself up to the Google servers. You opted for that option during the setup. So.... yea.. not the phone's fault.
Sent from my LG-P999 using XDA App
Yes. I have auto sync on all the time, but reviewing the past couple days, those two were the two that uses massive data. I'm not a massive data user, but this had me concerned. I only have Facebook, gmail, twtter, and lotus notes sync..
Sent from my LG-P999 using XDA App
Just check T-Mobile again regarding the data usage. Weird activities again. It showed I started to use the date starting at 07:56 (I was sleeping!!) and on 9:40, 12:30 and 1:22, all have the same data usage.
Yahoo mail...
If you are using yahoo mail, you will see phantom data usage.
It effects iphone, WP7, and Android. Yahoo swears that it's the "other company's fault."
diablos991 said:
Yahoo mail...
If you are using yahoo mail, you will see phantom data usage.
It effects iphone, WP7, and Android. Yahoo swears that it's the "other company's fault."
Click to expand...
Click to collapse
I don't have other email setup other than Gmail and company's Lotus Notes traveler. But I do have yahoo messenger installed....
Be aware if you use regular mail (not gmail) as it can poll automatically every few hours. If some of the emails have pics or audio file (or presentation), it can eat a good amount of data without notice. I setup all regular emails to poll manually to avoid this problem (and you have more juice for battery).
Some weather app and news widget can poll data for update too.
mingkee said:
Be aware if you use regular mail (not gmail) as it can poll automatically every few hours. If some of the emails have pics or audio file (or presentation), it can eat a good amount of data without notice. I setup all regular emails to poll manually to avoid this problem (and you have more juice for battery).
Some weather app and news widget can poll data for update too.
Click to expand...
Click to collapse
I have my company's lotus notes limited to 2kb each email, so the chances of getting over 10mb is really small. Besides, I had the same setup since Vibrant and didn't see usage like this before.
ScooterG said:
I have no mystery data use on my account. I have never had any kind of usage like this in the past year. I never shut off sync or updates.I run almost 100 apps and have never had this type of issue.
Try something like OSmonitor to see what is using network services....and don't blame Android . Guns don't kill people. People kill people....blah, blah
Click to expand...
Click to collapse
Well good for you man. You're just a smart android user aren't you? Just because you mastered the Android OS doesn't mean everyone can. Leaving everything on as you do does pull small amounts of data and this is what he is talking about. Android is still a buggy OS and problems will happen for some. I myself have seen data used during the night when I'm not even using the phone. What Android should do is ask you everytime it decides to do something that requires a significant amount of data this way we know where the data is going. There's probably an app I bet. This should be built into Android just as it is in Windows so yes Android is at fault.
rukawa2k said:
I just noticed a weird thing. I just checked T-mobile for data usage and found out it used data at time periods I did't even use the phone (working hours). Anyone having the same issue?
Click to expand...
Click to collapse
I am having this exact problem! I have multiple phantom downloads of 80Mb, 145Mb etc. It's really pissing me off. I called Tmobile, but since my cell is the only number I have, I have to find a land line to call them from. They said they couldn't really help me while I was using my cellphone.
My email accounts are set to never sync. I use gmail and hotmail. I unchecked the "back up my data on google's server" when I set up my phone. I've always uncheck auto updates from the market. The only app that I have that auto syncs is tweetdeck and it's set to update every 30 minutes. On my Inc., it was set to update every 15. In 4 days, it says I've used over 1gig of data. I've never used that much in such a short time. With my Inc. I've had to try hard to go over 2gigs of data.
Anyhoo, I guess I'm off to a Tmobile store to use their phone to call back tech support.

[Q] data usage and calendar

Hi Everyone, I search everywhere and couldnt find an answer for this. So here goes.
Calendar
I was syncing and unsyncing with my samsung to google calendars, then the next day I checked, I realized all my events disappeared.
I did not erase anything yet all my events were gone.
I did notice that something was occurring during the period that I lost my data.
I saw that my default Samsung browser on my smart phone went on a refresh loop on google home page. This was an issue on googles end and was resolved eventually.
This was one of google's problems. There would be an issue with google recognizing me logging on the google home page and gmail. This lasted for a week. I wonder if that caused my data to disappear?
There are a few links below describing what happened. I'm wondering if this is an issue with Google, samsung+google, or syncing in general.
if I can recover my lost events that would be great!
It seems like a lot of them has to do with smartphones syncing, which is what I did. Even if there isn’t a solution or a recovery for this, it would be great to at least get an understanding as to why this happened (so i can avoid it in the future). I am currently storing everything local to my phone and havne’t experienced any loss of information. It’s quite disconcerting that if I did use google calendars, at any moment, all my events can go missing.
https://twitter.com/pauliharman/stat...50527979597825
http://productforums.google.com/foru...ar/jJbLThfAuXc
http://productforums.google.com/foru...E/oAz-BQIkcLMJ
https://productforums.google.com/for...ar/P8ClYOAtWSc
DATA
My data usage resets either randomly (before the cycles) or there is a delay on applying cycles? My data usage basically self erased leaving the charts to show nothing and the apps still ahve the data used.
1)
I realized that the data was still there until I started to sync with my TiBu to dropbox/google drive. Then my data went to 0 on the charts.
I was still able to see the data used per app, but nothing shows on the charts.
Although it may not be accurate I use this feature a lot. I would just like to know what makes it reset on its own?
My cycle is on the 2nd of each month and I lost it on the 15th.
2)
Another issue is the vertical lines that shows you data used on each time period. I would like it to default to my cycle (so i dont have to readjust everytime) Does anyone know how to do this?
Thinking back.......I think I did have my cycle set as the 15th, but that was changed a long time ago.
Could it be possible that the change only takes effect after the cycle is complete?
For example
Jan 1, 2000. I set my cycle to the 10th of every month.
Jan 2, 2000 I change it to 25th of every month.
I think it will still reset on the 10th?
Thanks everyone!!!
Bump
Sent from my SGH-I747M using Tapatalk 2

Warning for Go SMS users: Check your data usage!

Background: I've been using go sms for about 2 years now (free version) on my Note 2 and now the Note 4. Used it over the stock sms app for the group text capability. I'm on AT&T's shared data program of 20GB with my family members under my account. I use the majority of the data for the group, but we use about 10GB per month on average. I always hop onto wifi at home and so does everyone else. While I'm on data, I mostly surf the internet, check emails, facebook, and watch youtube videos.
Issue: Being in the Army, I was out in the field for training for a little over 2 weeks. During this time, I used more data than usual. At the end of the exercise, I noticed that I used up 13GB of data on my own, which was odd since I didn't really use THAT much data. I watched youtube videos, listen to pandora, and browse the web on my freetime so I figured it might have added up.
Last night at 1:34AM, I get a message from AT&T saying that I'm at 90% of my 20GB data. Then after a heavy night of drinking at my friend's house, I passed out. While I was asleep, the phone went off a couple of times. I figured it was just my ex-girlfriends drunk texting me, so I ignored them.... haha
As I finally got up and checked my phone, AT&T was blowing my phone up about overage data usage. It warned me at 5:45AM that I used up 100% of my 20GB. Then starting at 7:14AM, I received multiple messages saying that I used up 100% of 1GB and that I was charged $15. This happened 4 times! I immediately checked my at&t usage and I was almost about to pass 5GB of overage data ($75 extra charge!).
I went to my phone's data usage and behold... GoSMS used 10.60GB of data (calculated from my phone so probably more on the AT&T side)! I thought it was continuing to use my data, so I deleted it right away and took a screenshot. Now that I think about it, I wish I would have taking the screenshot before I deleted go sms pro, since now it says "removed apps and users," not "go sms pro." I am not lying here and I can tell you that I saw go sms pro before I deleted it of having used 10.60GB of data. I check other family member's data usage and they used about 1.5GB each (3 people) so they did not cause this spike of data.
Conclusion: I am not sure why go sms pro has been using up all that data. The ads? I know that there was an update recently and maybe there was a bug that they weren't unaware of. I didn't send a crazy amount of pictures or anything so I shouldn't have used that much data. You can clearly see how much of data was used for other things like web browsing and youtube in the screenshot above. I posted this on reddit and other android forums to get the word out. It appears that another user experienced a similar issue.
I am continuing to rack up overage data as I use it for work and my family members use it as well (as of now 7GB of overage, which equates to $105). I left a message on Go SMS Pro's facebook. Also emailed them as well.
All I ask from Go SMS Pro is to pay for the overage data cost that resulted from their app. I was asleep, the phone not being used, and it used up over 6GB of data! Has anyone encountered this issue before?
Hi there,
Can you tell me how SMS sending can decrease your data plan ?
Or maybe you're just hit by a crapware using your default SMS app...
How about your battery life ?
Concerning me, i'm using xprivacy (xposed module) in order to let go SMS using network only to send or receive mms (via my operator [email protected])
Go sms is banned on the site due to security issues. It is well known that all go apps call home and upload info to a server in China.

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