Not receiving calls or texts - AT&T, Rogers HTC One X, Telstra One XL

Hello everyone!
First time poster over here in the HTC Ox forums!
My fiance has an ATT HTC Ox. She is 100% stock and doenst want to root and play with ROMs.
Over the past week or so she has not been receiving calls or text messages. A reboot fixes it, but that isnt really an acceptable solution. IT happens randomly it seems.
i did a search and saw some people having similar problems, but not any solutions.
Anyone got any ideas/help they could provide?
We're going to go to ATT to get a new SIM tonight. But any help would be greatly appreciated.

I believe it's a problem with the new LTE staying connected. Try turning it off and setting connection to WCDMA preferred.
Sent from my HTC One X using xda premium

Before going out fo your way for a new sim card, if you have a phone with the same size of sim card you can just swap the two and see if its a device issue or just the sim card. But when I worked for Rogers the sim card was typically the problem for that kind of problem. That said, I had a similar problem after rooting my O XL that seems to have been corrected by just toggling LTE off for GSM, reboot, retoggle LTE back on, and restart. Dial *#*#4636#*#* under Phone Information set preferred network type.

Related

Issues with US Cellular TP2

So the CDMA TP2 has a sim card slot in them so they would work as gsm devices if unlocked. I bought one for a month and now im having some issues with it lol. Everything runs fine but this one problem. When i go somewhere and lose signal for over 1min or so i get a 1x. once i regain signal and receive some bars the 1x is still there instead of E or G. The 1x is a problem for me because i cant receive or send messages and phone calls with it. Only way i know that fixes it is to reset the phone but does anyone know how to fix it, fix it? Like a change of settings or installing a .cab file that would fix the problem? or would this be a radio issue?
sorry lol i feel stupid. Its my first time having a cdma/gsm phone so i started exploring the phone settings. turns out i didnt change the baseband to GSM.
change your network settings to gsm and not global

[Q] Losing data connection

Hello everyone, I got the Rogers HTC one x and put in my fido micro sim and set up the apn, it worked for an hour then stopped working. Phone calls work and I can text message but no data unless I connect via wi-fi. I factory reset again and set it up again, however the same thing. I constantly have to reboot the phone to make data work again for a short period then it stops, then I need to repeat the same cycle again. Has any one else experienced this? Any ideas on how I can fix this issue?
Is your phone unlocked? If not, you need to unlock it.
Didn't unlock it. Was under the impression it would work for fido since someone else claimed it worked for them with a fido sim. I will try unlocking it then. Thanks for the reply.
Go into your network settings and change the option gsm auto/wcdma auto/LTE auto to just gsm auto/wcdma auto
I had the same issue with my phone I unlocked it and set it up with Telus and everything was fine until a couple days ago when I was getting the same issues as you. Hanging that setting worked for me.
Sent from my HTC One X using xda premium
You don't need to unlock it, the One X from Rogers will work on Fido and Chatr out of the box.
(Proven by the fact that you can connect. If it as locked, it would never connect. The phone wouldn't let you.)
I have a feeling it's because Rogers hasn't enabled LTE on the Fido network yet. So my suggestion would be to disable LTE on your One X: Settings > Mobile Data > Network Modes > Select "GSM / WCDMA auto"
Edit: Beat by killathenoob
Thank you for the replies. I tried that however it still loses connection after a bit of time passes. Sometimes the sim gets reconnected on its own then loses connection fairly quickly again. I hope its not a faulty phone.
Mine's from Rogers and I'm using Rogers in a non-LTE enabled area and it worked fine out of the box. His should as well and I don't think he'd need to change the radio settings in the service menu. But perhaps he may... it's the first I've heard of it.
Maybe get Fido to reset the connection from their end and power cycle it. It may just need to be reprovisioned. They've had some challenges in the last little while and I also had to get transferred to a few reps when I changed my SIM back to my old one temporarily (bricked my HTC One XL for a day but thankfully unbricked it - whew!).
Hopefully it's nothing more than some simple provisioning challenges. Maybe Fido was having the same issue in their centers.
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
iman79 said:
So far, I have tried calling Fido and even went to the store to have them try to troubleshoot it. They reset the data connection and I powered the phone off for a few minutes, still the same. Even trying a differnt Fido micro sim gives the same results so it can't be my sim card either. I will have data connection for up to 15mins then it stops working.
Click to expand...
Click to collapse
I'd ask for a device swap. That doesn't sound normal. Now's the best time to request it as well.
Hey iman79,
Were you able to find a solution to your problem where data drops out after a period of time?
I have just recently started using a Rogers HTC One X on Fido with an LTE Sim and am facing the same problem where the data connection seems to drop out.
Note: the phone still shows 'LTE' is connected but no data comes through.
And as you said only restarting the phone will fix the problem.
Thanks,

[Q] HTC Merge SIM help

Hello, I bought a SIM card from straight talk hoping to use it on my merge because I have seen people online that says I can do that as long as i have my SIM card unlocked. But after I got the card activated and put it in my phone it don't work. I try changing to GSM and using their APN but I have no signal, the mobile network just stays unchecked and I cannot check it. After a few minutes my phone suggests switching over to global mode and i do have mobile signal then but still no connection with anything. I called the straight talk woman and she told me it only works with AT&T or T-Mobile phones but it just don't make any sense to me that you have to have one of those previous carious just to get them as a new carrier? Am I missing something here?
Fixed
deathknight842 said:
Hello, I bought a SIM card from straight talk hoping to use it on my merge because I have seen people online that says I can do that as long as i have my SIM card unlocked. But after I got the card activated and put it in my phone it don't work. I try changing to GSM and using their APN but I have no signal, the mobile network just stays unchecked and I cannot check it. After a few minutes my phone suggests switching over to global mode and i do have mobile signal then but still no connection with anything. I called the straight talk woman and she told me it only works with AT&T or T-Mobile phones but it just don't make any sense to me that you have to have one of those previous carious just to get them as a new carrier? Am I missing something here?
Click to expand...
Click to collapse
Thanks to the helpful people over at 2fastroms and their quick response I found out that you have to have the 1.06.00.0910 verizon radio flashed to your system. You have to install the radio in the boot-loader and not the recovery menu, it took me a minute to figure that one out. Just informing anyone that has the same problem as me because I could not find it anywhere else on the web. Anyway credit to jianC for the help.

[Q] Taking a Verizon S3 to AT&T

I bought a house and moved.
No service in the house with Verizon.
So, I switched to AT&T.
AT&T told me I would get HSPA+ with my Verizon S3.
Well... I have 2G, voice, and text.
Anyone have an idea of how to get HSPA+ enabled? Is it possible?
I have a custom ROM, but I can flash anything if it would help.
I don't think it's possible, they run on completely different networks (CDMA Vs GSM) and the phones radios are built accordingly.
Sent from my SCH-I535 using xda app-developers app
I'm leaning toward that. Guess I'll upgrade....
Verizon to AT&T and SIM unlock with NO codes
draexo said:
I'm leaning toward that. Guess I'll upgrade....
Click to expand...
Click to collapse
There is a way cant remember where i read it, maybe on the t-mobile forum. I recently bricked my att device and came across a verizon variant and was able to use it for att with out having it sim unlocked just a few hours ago steps taken were as follows:
After swapping the motherboards i factory reset the non rooted verizon device from the settings menu as I was just going to sell it on ebay. I had been using wifi only on a sim locked t-mobile device but the camera was not working so i switched back to the verizon and was prompted to complete the set up after i booted the device with no sim card inside. I got the no sim card message and ran the app Region Lock Away that has a red circle icon and a black unlocked pad lock by chainfire. I was skeptical 1 for the device not being rooted but tried anyway. The app said it was not able to verfiy root and closed; however once I inserted my att sim card without powering off the device i saw signal bars. Now Im not sure the app actually did anything and I might have tried the app before resetting it without success but after checking the network mode in the mobile networks tab it now shows Global as the preferred network. So i started texting people and then calling all with success. Now im still on the edge network and this may not solve your issue but I remember seeing the work around I think it has to do with correcting the APN settings but there is always a way to get things done. Keep looking you will find it. Im just happy to have cell service again but Ill be looking for the thread in a day or so as well.
Forced into an AT&T phone. It worked for 4 days then stopped. Their tech support claims the tap wasn't compatible and they don't know why it worked
I had 2g for those 4 days
I'm always on wifi but noticed my data wasn't working so not an ideal switch but if you are in a bind it does work. I'm still running at&t network on this Verizon motherboard just fine
Sent from my SCH-I535 using XDA Premium 4 mobile app
I don't know what happened but all inbound calls on day 4 went direct to voicemail. I reset phone, flashed different ROM.... Nothing

CDMA radio problem. Please Help. I've used search

Hello, I'm having a major problem with my phone and I'd be extremely grateful for any help or expertise.
PROBLEM:
I cannot get any kind of CDMA signal on TWO Verizon HTC M8 (I didn't post in that specific thread for a reason, I'll explain, please don't move it).
--------------------------------------------------------
HOW THIS HAPPENED:
The first phone, I was using as normal and it was fully functional.. One night i flashed a ROM and ended up falling asleep before if built the ART cache (so it was just playing the bootanimation) and the next morning I awoke to find the boot animation still running. The phone wasn't hot but ever since then I could never get any kind of CDMA service (so i can't use my carrier.)
The second one i just bought and put my sim in and BAM. Same problem.
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MORE DETAILS ON THE PROBLEM:
If i put my sim in, i can usually get 4G data but can NEVER get any lower bands. CDMA settings are greyed out in settings. This persists across ROMs and radio firmwares. My immediate thought was to get a new sim but my sim works absolutely fine in my LG G2. The sim is cut from a microsim but the point there is it worked fine before (and still works in my G2) and it didn't shift in the tray. I tried my friend's sim from an Iphone 5s and it did the same thing. I've tried everything i possibly know to do. This problem has basically cost me $400 dollars or 2 M8s.
Even if i go into the phone info hiddenmenu, i cannot select the CDMA or EvDo bands by themselves.

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