I have an inspire that I use on Tmobile. The probem I have is my calls are not coming in. I have the data turned off. I have to keep calling tmobile to correct the issue. I was told today that the issue is my phone will not stay conencted to the network. I got the unlock code from ATT before starting service with tmobile. Any assistance is greatly appreciated. I have been looking for three days on this issue and have not found anything.
thanks
have you started using your tmobile sim card and not the ATT one? also you will need the tmobile apn configurations.
http://support.t-mobile.com/docs/DOC-1979
Yes I updated to the APN codes that Tmobile gave me but it seems like the calls come through for a few minutes after turning the phone off and back on.
you also need to turn off 3g and 4g as those are not supported by the inspire. (uses different frequency ranges that the inspire doesnt have) so turn on 'use 2g only networks'
menu->settings->wireless and networks -> mobile networks
and also make sure youve deleted any non tmobile apns. (not trying to insult just covering all the basics)
I dont have an option to use 2g only. I was looking for that. I am new to having an unlocked phone so I am not sure of what to do. Tmobile jsut said the only thing i can do is turn the phone off and on throughout the day in order for it work. I am just checking because that seems to be too much work just to use the phone.
dial *#*#4636#*#* and go to phone information and scroll down to set preferred network, change it to GSM ONLY
it really sounds like its working, but then its trying to connect to higher networks as in when u first connect u watch to go from Edge to 3G then to 4G
Thanks for all your help. That did not work as well. I powered off and on. It is still not ringing. Looks like I will have to invest in a tmobile phone.
Hello everyone!
First time poster over here in the HTC Ox forums!
My fiance has an ATT HTC Ox. She is 100% stock and doenst want to root and play with ROMs.
Over the past week or so she has not been receiving calls or text messages. A reboot fixes it, but that isnt really an acceptable solution. IT happens randomly it seems.
i did a search and saw some people having similar problems, but not any solutions.
Anyone got any ideas/help they could provide?
We're going to go to ATT to get a new SIM tonight. But any help would be greatly appreciated.
I believe it's a problem with the new LTE staying connected. Try turning it off and setting connection to WCDMA preferred.
Sent from my HTC One X using xda premium
Before going out fo your way for a new sim card, if you have a phone with the same size of sim card you can just swap the two and see if its a device issue or just the sim card. But when I worked for Rogers the sim card was typically the problem for that kind of problem. That said, I had a similar problem after rooting my O XL that seems to have been corrected by just toggling LTE off for GSM, reboot, retoggle LTE back on, and restart. Dial *#*#4636#*#* under Phone Information set preferred network type.
Hi guys,
I've been having this problem with my N5.
Its a d820 model, unlocked and rooted.
I have no signal, cant register to the network either.
I can use wifi with no problem too.
I changed the micro sim card with other carriers, same issue. I asked for a new micro sim to my carrier too (not cut), but still getting the same problem.
It's worth mentioning that the micro sim works flawlessly. Im using it everyday on an HTC One S and signal and data works perfectly.
When I first get the simcard on the N5, it asks for a reboot, after it comes back up, it shows strong signal, but I can't make any call or receive, no messages either.
After a few minutes, the signal goes down and it shows only emergency calls.
Going into mobile networks and searching for my carrier takes quite some time, but no matter how many times I try to select my carrier,it always comes back with not able to register in the network.
I did a factory reset, and went back to stock, and then performed the system updates to 4.4.4.
I flashed a couple of radios as well, but no luck.
The IMEI shows well, and its the same that shows on the box, so I guess no problems there with a corrupt IMEI.
Has anyone else had any problem like this? Any suggestions?
I've been reading some threads here, and I still have to try a different kernel/ROM, but if anyone else knows of a similar situation, I would appreciate any suggestions.
May be it has something to do wid preferred network...
If u use 3g go to dialpad
Type
*#*#4636#*#* phone info
Select modem as wcdma only...
If u use lte select lte only... See if this works
I think I already tried that, but cant remember for sure
Will give it a shot, thanks
Is the phone second hand?
Have you checked if the IMEI is blocked by the network?
sounds like you bought a used phone that has been blacklisted. if blacklisted, your phone wont work on any US carrier, and many Canadian carriers.
Yes its a second hand phone, and I don't know if it is blacklisted on USA, but Im in South America, so that shouldnt be a problem
And there are no carriers here working with N5 so they cant blacklist the IMEI either
(This doesnt mean that the phone doesnt work here, actually, my wife has another N5 that works like a charm here)
masok said:
Yes its a second hand phone, and I don't know if it is blacklisted on USA, but Im in South America, so that shouldnt be a problem
And there are no carriers here working with N5 so they cant blacklist the IMEI either
(This doesnt mean that the phone doesnt work here, actually, my wife has another N5 that works like a charm here)
Click to expand...
Click to collapse
the carriers dont have to work with the n5 to blacklist it. in other words, they can blacklist any phone that connects to their network. as soon as you connect to the network, they know your imei and other info about your phone. anyways, they blacklist your imei, so when your phone tries to connect, it cant. the agreement that carriers have in the US and Canada, could possibly be for all of the americas, or, in south america, they could have their own blacklist.
---------- Post added at 12:25 PM ---------- Previous post was at 12:23 PM ----------
googling, i found that carriers worldwide are sharing blacklists.
The GSMA, an international association of wireless carriers, also keeps a database that wireless carriers worldwide could check to prevent stolen phones from being reactivated on their networks.
Click to expand...
Click to collapse
I will check on that, I think I can just call my carrier and ask if that IMEI is blacklisted or not
masok said:
I will check on that, I think I can just call my carrier and ask if that IMEI is blacklisted or not
Click to expand...
Click to collapse
yup, thats the best thing to do. the people that first answer the phone, customer service, probably wont be able to help, maybe someone in tech. or, use this website to check(there art other sites as well).. http://swappa.com/esn
Well I just checked. IMEI not blacklisted on my carrier, also checked with swappa, not blacklisted either.
I used the *#*#4636#*#* to select wcdma as well as other options there, but still no go.
Also, under Mobile network settings, changed the preferred network type to LTE, 3G and 2G, but no luck
Tried Choose automatically the network, but still getting the message that its unable to register to the network right now and that I should try again later
I guess Im left with flashing some other ROM/kernel to see if it helps, unless someone has any other suggestions
masok said:
Well I just checked. IMEI not blacklisted on my carrier, also checked with swappa, not blacklisted either.
I used the *#*#4636#*#* to select wcdma as well as other options there, but still no go.
Also, under Mobile network settings, changed the preferred network type to LTE, 3G and 2G, but no luck
Tried Choose automatically the network, but still getting the message that its unable to register to the network right now and that I should try again later
I guess Im left with flashing some other ROM/kernel to see if it helps, unless someone has any other suggestions
Click to expand...
Click to collapse
call your provider first, problem can be on their end.
---------- Post added at 07:02 PM ---------- Previous post was at 06:58 PM ----------
also, what kind of nexus 5 is it, a d820 or d821? it would make a difference signal-wise. ones for north america, ones for europe. honestly, i have no idea which you would need http://www.phonearena.com/news/Differences-between-the-two-Nexus-5-models-D820-and-D821_id48985
I don't know if the problem is with the carrier, since I'm using the very same simcard with another phone and I have data and network with no problem.
The phone is d820, but I know it works here (my wife has the same one), network 2g and 3g work well here, LTE is the only thing that won't work here with this phone but I don't care about that
I'll keep looking just in case, and I guess tomorrow I'll flash different ROM
Sent from my Nexus 5 using XDA Free mobile app
masok said:
I don't know if the problem is with the carrier, since I'm using the very same simcard with another phone and I have data and network with no problem.
The phone is d820, but I know it works here (my wife has the same one), network 2g and 3g work well here, LTE is the only thing that won't work here with this phone but I don't care about that
I'll keep looking just in case, and I guess tomorrow I'll flash different ROM
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
If the problem is wid radio flashing a different rom won't matter ..
Have u tried flashing a factory image ?
I know flashing a new ROM wont help with radio, but I've seen that using *#*#4636#*#*, going into phone information and then Select Radio Band, gives me an error and force closes.
I've seen some threads about that, and someone saying that it was working on a CM ROM, so I was thinking of trying that in order to be able to select the radio band and see if that helps.
About the factory image, yes, I used the google images to go back to stock, and then performed the system updates.
Well I flashed Slim Rom, and was able to get into *#*#4636#*#* to change radio band. Tried them all, no change.
Played around with the preferred networks and no luck either.
I'm officially out of ideas, but I'll keep digging around to see what I can find.
Any suggestions welcome.
Also, I know that there is a known issue with the GPS signal on some Nexus 5, and there are a few videos on Youtube showing how to fix it (basically opening the back of the phone, and sticking a piece of paper under the connector).
Does anyone know if there is something similar happening with the radio? Does anyone have a photo of the phone showing which part would be the antenna?
One additional thing I noticed.
If I switch, or just take out and reinsert the micro sim, the phone asks for a reboot. After doing that, when the phone boots up, I see I have network (full bars), going into mobile operators, I can see my carrier, and I can register too. But I cant make or receive any calls or messages.
During this 10 minutes that I have this sort of fake signal, if I go into *#*#4636#*#* and phone info, I can see my carrier, but it doesn't show my phone number. Weird.
Lg nexus 5 network issue
i am facing the same issue with exus 5 .In my hometown in India,the phone simply shows "Emergency calls only" and shifts to normal working mode with full network coverage once i travel to other parts of my state (parts which probably has a better signal strength ,i dont know ).i have tried out changing the sim card and a factory data reset ..Both didnt help ..
masok said:
Hi guys,
I've been having this problem with my N5.
Its a d820 model, unlocked and rooted.
I have no signal, cant register to the network either.
I can use wifi with no problem too.
I changed the micro sim card with other carriers, same issue. I asked for a new micro sim to my carrier too (not cut), but still getting the same problem.
It's worth mentioning that the micro sim works flawlessly. Im using it everyday on an HTC One S and signal and data works perfectly.
When I first get the simcard on the N5, it asks for a reboot, after it comes back up, it shows strong signal, but I can't make any call or receive, no messages either.
After a few minutes, the signal goes down and it shows only emergency calls.
Going into mobile networks and searching for my carrier takes quite some time, but no matter how many times I try to select my carrier,it always comes back with not able to register in the network.
I did a factory reset, and went back to stock, and then performed the system updates to 4.4.4.
I flashed a couple of radios as well, but no luck.
The IMEI shows well, and its the same that shows on the box, so I guess no problems there with a corrupt IMEI.
Has anyone else had any problem like this? Any suggestions?
I've been reading some threads here, and I still have to try a different kernel/ROM, but if anyone else knows of a similar situation, I would appreciate any suggestions.
Click to expand...
Click to collapse
praveenkrishnan said:
i am facing the same issue with exus 5 .In my hometown in India,the phone simply shows "Emergency calls only" and shifts to normal working mode with full network coverage once i travel to other parts of my state (parts which probably has a better signal strength ,i dont know ).i have tried out changing the sim card and a factory data reset ..Both didnt help ..
Click to expand...
Click to collapse
Has anyone been able to track down the issue and get it resolved? I'm facing the same situation, and almost taking it to an authorized LG support so that they can change the motherboard.
Recently purchased the Xperia Z5 (E6653) and I am having some serious issues with calls on T-Mobile USA.
Calls don't dial out (or it takes multiple tries) and calls won't come in when the phone is connected to 4g (LTE); they go straight to Voicemail. I missed about 12 phone calls yesterday - just getting voicemail after vaoicemail till I realized something was wrong on my side. If I toggle off the LTE it drops to Edge (no HSPA+) and calls come in fast and outgoing calls are made with no problem.
I tried to reset the phone, then repair the software with the Sony Companion app. Still same issue. Looked online for the APN settings. Tried various ones. Re-downloaded the Internet/MMS via the phone itself. Same issue. Tried my wife's sim and it was still doing the same. I have a spare 5s and it worked fine both incoming and outgoing calls. So, it doesn't seem like its the sim card.
I have Rev 2 of this phone so I am not sure if that is anything to be concerned about. Am I missing something...any help on this would be appreciated.
Thanks.
Maybe flash a T-mobile firmware with flashtool?
Or Flash 209 firmware meant for usa?
Or wait for someone here that use this phone on T-mobile.
Are you on band 12 LTE by chance
No, it said band 2 with LTE Discovery. I am on the verge of sending it back. Swap it for another one. Let's see.
From what I have gathered/read - it should really be straight forward. Pop in sim, load Internet settings, and it should work on T-Mobile. The APN settings are correct.
Doesn't makes sense for it to completely not work on 4g and go to 2G (Edge) while skipping 3g. I'm wondering if the baseband might just be wonky. I just see this as causing more problems down the road which I don't want from a $520 device.
Any advice is welcome because I am ordering the same phone again. Lemons are always possible.
Could it be possible because I live a relatively rural area (East TN) and the phone does not support AWS? Since it doesn't support T-Mobile VoLTE and doesn't have AWS it is defaulting to 2G? Is this an issue in all areas or just rural? Apparently the E6683 variant doesn't have this problem as it supports AWS.
Check this http://www.xperiablog.net/2015/10/07/usa-buyers-guide-sony-xperia-z5/
That means ur phone should work fine with T-mobile,maybe go and get a replacement from where you bought it.