I have a problem with my HTC One S C2.
The mobile Internet connection does not work.
It says " Connected" but a data transfer isn't possible.
The One S is only a few weeks old.
It's not a network problem because it works with another phone.
Does anyone know how to solve the problem?
Thanks! ;D
Dominik
Very unlikely but worth asking: does your phone happen to switch back and forth between 3g and H (it's an already known issue)? If so, have you tried setting the mobile radio to 2g-only?
Yea if your data says 3G your data won't connect.
Sent from my HTC One S using xda app-developers app
Related
Hi guys,
I've got my phone back after repair (they did a boardswap because of broken emmc chip.). Everything seemed fine, but it couldn't connect to mobile internet. I saw that there weren't any APN settings so I called Vodafone and they gave me the right settings. After configured everything correctly it could connect, but it only could connect sometimes and if it did it was only G or E connection.
I'm currently running MIUI rom and with it you can easily configure it that it only uses 2G network. While using this internet ALWAYS works. When using 3G preferred, internet barely works.
So is there an option I am not seeing or did they give me a broken motherboard (and is there way to check this)?
Help would be greatly appreciated!
Eisken said:
Hi guys,
I've got my phone back after repair (they did a boardswap because of broken emmc chip.). Everything seemed fine, but it couldn't connect to mobile internet. I saw that there weren't any APN settings so I called Vodafone and they gave me the right settings. After configured everything correctly it could connect, but it only could connect sometimes and if it did it was only G or E connection.
I'm currently running MIUI rom and with it you can easily configure it that it only uses 2G network. While using this internet ALWAYS works. When using 3G preferred, internet barely works.
So is there an option I am not seeing or did they give me a broken motherboard (and is there way to check this)?
Help would be greatly appreciated!
Click to expand...
Click to collapse
Sounds like its only configured to use 2G, so on a Stock (sense) ROM like mine you would need to set the
Settings->Wireless & network->Mobile networks->Network Mode = GSM/WCDMA auto
Otherwise you could try the debug mode by typing this into your PHONE *#*#4636#*#* the full number which should take the phone into debug mode where you find similar settings
Thanks for your reply! I'm using the settings you recommended and have set my *#*#4636#*#* to wcmda preferred but stil no succes. internet only works with GSM only but only 2g...
Sent from my HTC Desire S using XDA App
Eisken said:
Thanks for your reply! I'm using the settings you recommended and have set my *#*#4636#*#* to wcmda preferred but stil no succes. internet only works with GSM only but only 2g...
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
Are you sure that your network are not having a problem with 3g themselves?
can you use another phone, same network to prove that the 3g network in your area is working correctly?
Otherwise sounds like an APN issue? could you take it into a vodafone shop?
Have you tried a Hard reset and clean new setup?
I have perfect connectivity using the same SIM on my xperia x1. Hard resetting doesn't seem to do the trick. I think i'll take it to the vodafone shop (don't hope i need to send it in for repair AGAIN)
Thanks for your help anyway!
Sent from my HTC Desire S using XDA App
Eisken said:
I have perfect connectivity using the same SIM on my xperia x1. Hard resetting doesn't seem to do the trick. I think i'll take it to the vodafone shop (don't hope i need to send it in for repair AGAIN)
Thanks for your help anyway!
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
It may have come back with old stock/unsuitable radio. Tried changing that?
Sent from my HTC Desire S using xda premium
The radio was the correct one, BUT it seemed to have fixed the problem itself... I was in the Vodafone shop and I was explaining the problem and there it was doing it correctly... Quite emberassing but i'm glad i've got a fully working phone.
Hey Sensation community !
Since 2 days my mobile network stopped working, I tried ALOT of "solutions" which I found here but all of them didn't help at all...I even flashed a new rom + fireware, radio, etc...
I used the search function before I started this thread but I only found little threads with like 3-5 replys and they weren't even usefull - even outdated.
So to be more detailed, my mobile network icon pops up nomally after turning it ON but only the upload arrow is filled which means if I open the browser or any app it won't work cause there's actually no connection to the internet.
I checked my APN which is fine. Most of the people say : Fix your APN and it should be fine. - Great -_-
Phone informations:
HTC Sensation
ROM: Android Revolution HD 6.7.2 by mike1986
Adroid 4.0.3
HTC Sense 3.6
I'd appreciate it if somebody could help me fixing this annyoing issue.
If you need some more details about the phone let me know
~Tim
Reply
Hi,
Have you installed any app recently that may have modified something ?
armandkd said:
Hi,
Have you installed any app recently that may have modified something ?
Click to expand...
Click to collapse
Nope, as I said, I even wiped my phone new rom, new firmware, new radio and new kernel.
I'm having the same issue, flashed cm9 last night, everything was fine and working then this afternoon at about 2 my phone says no service. I put the sum card in a different phone and it still didn't work. I'm T-Mobile UK but phone is normally connected to T-Mobile/orange network
Sent from my HTC Sensation using Tapatalk 2
Check your settings under Network/Connection settings and see if it's set to the correct network mode.
z4ckm0rris said:
Check your settings under Network/Connection settings and see if it's set to the correct network mode.
Click to expand...
Click to collapse
They all fine.
One more thing to say.
If I'm using "GSM only" the internet works but it's hekka slow -_- As soon as I switch to GSM / WCDMA auto "H" shows up only with the upload arrow on and the internet stops working.
Guess nobody knows how to fix this crap.... :/
I tried putting the sim in a different phone and it still didn't work. Might be a sim card issue or Tmobile are having trouble, for me anyway
Sent from my HTC Sensation using Tapatalk 2
Did you call your phone company?
I spent 4 days trying to diagnose this same kind of issue once only to find out that my data plan had been accidentally deleted from my account.
2 minute phone call and everything was working again.
Sent from my HTC Sensation using xda app-developers app
As I thought my problem was with my network provider. The phone seems to have reconnected to the network and I am receiving texts and calls again. Hope you get your issue sorted.
Sent from my HTC Sensation Xe using Tapatalk 2
I can be pretty sure it's not the SIM cause I tested it on a UMTS/HSDPA Surf-stick and the internet works with it. It has to be the phone itself.
Skipjacks said:
Did you call your phone company?
I spent 4 days trying to diagnose this same kind of issue once only to find out that my data plan had been accidentally deleted from my account.
2 minute phone call and everything was working again.
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
quoted for the truth, same thing happened to me under verizon
VivaLaCam92 said:
quoted for the truth, same thing happened to me under verizon
Click to expand...
Click to collapse
Yea, heard about that. But I'm from germany and my SIM works on a other device.
Bump....
If I change my network mode to GSM only the internet works but you guys know, its terribly slow. As soon as I switch to WCDMA only the upload arrow is highlighted and nothing works... Hope somebody can help me out -_-
Timzor said:
Bump....
If I change my network mode to GSM only the internet works but you guys know, its terribly slow. As soon as I switch to WCDMA only the upload arrow is highlighted and nothing works... Hope somebody can help me out -_-
Click to expand...
Click to collapse
Same thing here!!
But if i use tethering it works perfectly...
djkitzi said:
Same thing here!!
But if i use tethering it works perfectly...
Click to expand...
Click to collapse
Which kind of tethering ?>_> I wanna fix this already :///
Tell me what you're doing to make your "H" network work.
I meant WiFi thethering. My mobile network works only, if i use it for WiFi tethering. As long as i use the mobile network only on the phone, it doesn't work...
djkitzi said:
I meant WiFi thethering. My mobile network works only, if i use it for WiFi tethering. As long as i use the mobile network only on the phone, it doesn't work...
Click to expand...
Click to collapse
Ohhh I see Let me try it^^
Hope u guys used correct kernels. Inncorrect ones can dissable network.
Beamed from my Senny..
Sindroid said:
Hope u guys used correct kernels. Inncorrect ones can dissable network.
Beamed from my Senny..
Click to expand...
Click to collapse
My kernel is :
3.0.39-MSM8660-Sense-Faux123-v008+
[email protected] #17
SMP PREEMPT
Radio:
11.76.3504.00P_11.24A.3504.31_M
Is it right ?>_>
djkitzi said:
I meant WiFi thethering. My mobile network works only, if i use it for WiFi tethering. As long as i use the mobile network only on the phone, it doesn't work...
Click to expand...
Click to collapse
And nope, that didn't worked for me... So my net is screwed up
Hi there. For several days I have HTC Sensation and I have a little problem with it. I bought a package of internet in one of the Polish phone networks (Play), but the phone connects to the Internet only through the EDGE. All options are set correctly (for example I turned off "use 2g only to save battery") so I do not know why this is happening. I replaced the SIM card with a new one, however, and nothing changed. I tried to set 'WCDMA only', but then phone totally didn't connect to the phone network. I'm using AOKP ROM, but I tried the Vipers and CM9 - no change. I'm definitely 3G coverage as friends on their smartphones without problems in operation of the Internet. What else can I do to turn on the 3G? Thank you in advance for your help and best regards.
P.S.
Sorry for my English, the text translated by the translator
Edit:
My Radio is: RADIO-11.22.3504.07_M
lemka8 said:
Hi there. For several days I have HTC Sensation and I have a little problem with it. I bought a package of internet in one of the Polish phone networks (Play), but the phone connects to the Internet only through the EDGE. All options are set correctly (for example I turned off "use 2g only to save battery") so I do not know why this is happening. I replaced the SIM card with a new one, however, and nothing changed. I tried to set 'WCDMA only', but then phone totally didn't connect to the phone network. I'm using AOKP ROM, but I tried the Vipers and CM9 - no change. I'm definitely 3G coverage as friends on their smartphones without problems in operation of the Internet. What else can I do to turn on the 3G? Thank you in advance for your help and best regards.
P.S.
Sorry for my English, the text translated by the translator
Edit:
My Radio is: RADIO-11.22.3504.07_M
Click to expand...
Click to collapse
Come see my guide in my signature !
Sent from my HTC Sensation using xda premium
seb_labine said:
Come see my guide in my signature !
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
I tried to insert SIM card of other GSM network - problem didn't solve. I changed kernel to Sultan and GetRIL is showing that RIL/baseband is matching, so I did all from your guide. Anyway, I see that your guide is for people who having problems with WiFi, but for me WiFi is working excellent and signal is strong too. I just can't connect with 3G, only EDGE/2G is working. Does anybody know how to fix this? Maybe should I take back S-ON and original ICS and send phone to HTC Service? I've got the warranty to the end of this year.
Well actually it's the same for wifi and 3G... I don't know normally this fix it!
Sent from my HTC Sensation using xda premium
So if WiFi is working, 3G should be working too? I'm really resigned, I'm trying other ROMS, kernels, radios from Monday... but I don't if there is any sense to send phone to the service and wait 2 weeks to get know from them that they can't do anything with this error...
lemka8 said:
So if WiFi is working, 3G should be working too? I'm really resigned, I'm trying other ROMS, kernels, radios from Monday... but I don't if there is any sense to send phone to the service and wait 2 weeks to get know from them that they can't do anything with this error...
Click to expand...
Click to collapse
Normally yes !
Sent from my HTC Sensation using xda premium
My phone suddenly stopped being able to send/receive texts or calls and can't connect to the 3G network -- doesn't seem to be a SIM card issue because when I popped the SIM into an old flip phone, I could call/text. At first the phone looked as if it had full signal and was connected to 3G, but it wouldn't connect when dialing out and couldn't load any websites. I've since reset it (first a factory reset -- still had the same problem, so I did a hard reset) and now I don't even see any signal on the phone. It would work for a few minutes if I turn it off and turn it back on, but then it would suddenly stop working after a few minutes. Has this ever happened to anyone? Does anyone have a solution? Thanks!
alignment said:
My phone suddenly stopped being able to send/receive texts or calls and can't connect to the 3G network -- doesn't seem to be a SIM card issue because when I popped the SIM into an old flip phone, I could call/text. At first the phone looked as if it had full signal and was connected to 3G, but it wouldn't connect when dialing out and couldn't load any websites. I've since reset it (first a factory reset -- still had the same problem, so I did a hard reset) and now I don't even see any signal on the phone. It would work for a few minutes if I turn it off and turn it back on, but then it would suddenly stop working after a few minutes. Has this ever happened to anyone? Does anyone have a solution? Thanks!
Click to expand...
Click to collapse
Try a new radio...
Sent from my Nexus S using xda premium
Setting.Out said:
Try a new radio...
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
How do I go about doing that? (and my wifi is working fine -- does that mean the radio is okay...?) Thanks!
alignment said:
How do I go about doing that? (and my wifi is working fine -- does that mean the radio is okay...?) Thanks!
Click to expand...
Click to collapse
Try calling using earphones, their metallic audio jack improve your connection and work as a antenna
Sent from my C6603 using xda premium
network loss in nexus 4
hi , have u resolved your issue because I'm facing the same problem !
check that your phone is showing that you have a baseband and imei number
Yeah, either flash a new radio, or your IMEI number got screwed up somehow and it isn't registering on the network. Let me know if you need links to the Radio forum.
I've got the same problem now, unknown baseband & imei. anyone know how to fix this ?
Hello everybody,
I am using a Nexus 5 for a full year now and I noticed from the beginning that I never can get 3G signal, but when I am in the nearest city I van get 4G/LTE. Last week I wanted tot know more about it so I inserted my sim into another phone and immediately I had full 3G connection. So I updated to 5.1.0 with the new radio for 5.1.0 and I still couldn't get 3G. When I googled for 3g coverance I noticed I shoud've get full 3G. however only 2G and 4G works but the problem is that there is no 4G coverance in my hometown so I am stuck at the slow 2G. I'm in the netherlands and I already tried all options in *#*#4636*#*# but I still dont get 3G. also my apn settings are correct. so my last hope is to ask here if anyone knows what to do. I'll include a picture of my baseband version etc.
Sent from my Nexus 5 using XDA Free mobile app
If it doesn't work after clean flashing factory images and trying different radio versions, it might be a hardware problem.
It's sad because I don't have any warranty anymore because I've opened the device up to replace the screen myself. Do I need to change the whole motherboard?
Sent from my Nexus 5 using XDA Free mobile app