Mobile network doesn't work anymore... - HTC Sensation

Hey Sensation community !
Since 2 days my mobile network stopped working, I tried ALOT of "solutions" which I found here but all of them didn't help at all...I even flashed a new rom + fireware, radio, etc...
I used the search function before I started this thread but I only found little threads with like 3-5 replys and they weren't even usefull - even outdated.
So to be more detailed, my mobile network icon pops up nomally after turning it ON but only the upload arrow is filled which means if I open the browser or any app it won't work cause there's actually no connection to the internet.
I checked my APN which is fine. Most of the people say : Fix your APN and it should be fine. - Great -_-
Phone informations:
HTC Sensation
ROM: Android Revolution HD 6.7.2 by mike1986
Adroid 4.0.3
HTC Sense 3.6
I'd appreciate it if somebody could help me fixing this annyoing issue.
If you need some more details about the phone let me know
~Tim

Reply
Hi,
Have you installed any app recently that may have modified something ?

armandkd said:
Hi,
Have you installed any app recently that may have modified something ?
Click to expand...
Click to collapse
Nope, as I said, I even wiped my phone new rom, new firmware, new radio and new kernel.

I'm having the same issue, flashed cm9 last night, everything was fine and working then this afternoon at about 2 my phone says no service. I put the sum card in a different phone and it still didn't work. I'm T-Mobile UK but phone is normally connected to T-Mobile/orange network
Sent from my HTC Sensation using Tapatalk 2

Check your settings under Network/Connection settings and see if it's set to the correct network mode.

z4ckm0rris said:
Check your settings under Network/Connection settings and see if it's set to the correct network mode.
Click to expand...
Click to collapse
They all fine.
One more thing to say.
If I'm using "GSM only" the internet works but it's hekka slow -_- As soon as I switch to GSM / WCDMA auto "H" shows up only with the upload arrow on and the internet stops working.

Guess nobody knows how to fix this crap.... :/

I tried putting the sim in a different phone and it still didn't work. Might be a sim card issue or Tmobile are having trouble, for me anyway
Sent from my HTC Sensation using Tapatalk 2

Did you call your phone company?
I spent 4 days trying to diagnose this same kind of issue once only to find out that my data plan had been accidentally deleted from my account.
2 minute phone call and everything was working again.
Sent from my HTC Sensation using xda app-developers app

As I thought my problem was with my network provider. The phone seems to have reconnected to the network and I am receiving texts and calls again. Hope you get your issue sorted.
Sent from my HTC Sensation Xe using Tapatalk 2

I can be pretty sure it's not the SIM cause I tested it on a UMTS/HSDPA Surf-stick and the internet works with it. It has to be the phone itself.

Skipjacks said:
Did you call your phone company?
I spent 4 days trying to diagnose this same kind of issue once only to find out that my data plan had been accidentally deleted from my account.
2 minute phone call and everything was working again.
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
quoted for the truth, same thing happened to me under verizon

VivaLaCam92 said:
quoted for the truth, same thing happened to me under verizon
Click to expand...
Click to collapse
Yea, heard about that. But I'm from germany and my SIM works on a other device.

Bump....
If I change my network mode to GSM only the internet works but you guys know, its terribly slow. As soon as I switch to WCDMA only the upload arrow is highlighted and nothing works... Hope somebody can help me out -_-

Timzor said:
Bump....
If I change my network mode to GSM only the internet works but you guys know, its terribly slow. As soon as I switch to WCDMA only the upload arrow is highlighted and nothing works... Hope somebody can help me out -_-
Click to expand...
Click to collapse
Same thing here!!
But if i use tethering it works perfectly...

djkitzi said:
Same thing here!!
But if i use tethering it works perfectly...
Click to expand...
Click to collapse
Which kind of tethering ?>_> I wanna fix this already :///
Tell me what you're doing to make your "H" network work.

I meant WiFi thethering. My mobile network works only, if i use it for WiFi tethering. As long as i use the mobile network only on the phone, it doesn't work...

djkitzi said:
I meant WiFi thethering. My mobile network works only, if i use it for WiFi tethering. As long as i use the mobile network only on the phone, it doesn't work...
Click to expand...
Click to collapse
Ohhh I see Let me try it^^

Hope u guys used correct kernels. Inncorrect ones can dissable network.
Beamed from my Senny..

Sindroid said:
Hope u guys used correct kernels. Inncorrect ones can dissable network.
Beamed from my Senny..
Click to expand...
Click to collapse
My kernel is :
3.0.39-MSM8660-Sense-Faux123-v008+
[email protected] #17
SMP PREEMPT
Radio:
11.76.3504.00P_11.24A.3504.31_M
Is it right ?>_>
djkitzi said:
I meant WiFi thethering. My mobile network works only, if i use it for WiFi tethering. As long as i use the mobile network only on the phone, it doesn't work...
Click to expand...
Click to collapse
And nope, that didn't worked for me... So my net is screwed up

Related

[Q] Can't connect to 3G/H

Hi guys,
I've got my phone back after repair (they did a boardswap because of broken emmc chip.). Everything seemed fine, but it couldn't connect to mobile internet. I saw that there weren't any APN settings so I called Vodafone and they gave me the right settings. After configured everything correctly it could connect, but it only could connect sometimes and if it did it was only G or E connection.
I'm currently running MIUI rom and with it you can easily configure it that it only uses 2G network. While using this internet ALWAYS works. When using 3G preferred, internet barely works.
So is there an option I am not seeing or did they give me a broken motherboard (and is there way to check this)?
Help would be greatly appreciated!
Eisken said:
Hi guys,
I've got my phone back after repair (they did a boardswap because of broken emmc chip.). Everything seemed fine, but it couldn't connect to mobile internet. I saw that there weren't any APN settings so I called Vodafone and they gave me the right settings. After configured everything correctly it could connect, but it only could connect sometimes and if it did it was only G or E connection.
I'm currently running MIUI rom and with it you can easily configure it that it only uses 2G network. While using this internet ALWAYS works. When using 3G preferred, internet barely works.
So is there an option I am not seeing or did they give me a broken motherboard (and is there way to check this)?
Help would be greatly appreciated!
Click to expand...
Click to collapse
Sounds like its only configured to use 2G, so on a Stock (sense) ROM like mine you would need to set the
Settings->Wireless & network->Mobile networks->Network Mode = GSM/WCDMA auto
Otherwise you could try the debug mode by typing this into your PHONE *#*#4636#*#* the full number which should take the phone into debug mode where you find similar settings
Thanks for your reply! I'm using the settings you recommended and have set my *#*#4636#*#* to wcmda preferred but stil no succes. internet only works with GSM only but only 2g...
Sent from my HTC Desire S using XDA App
Eisken said:
Thanks for your reply! I'm using the settings you recommended and have set my *#*#4636#*#* to wcmda preferred but stil no succes. internet only works with GSM only but only 2g...
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
Are you sure that your network are not having a problem with 3g themselves?
can you use another phone, same network to prove that the 3g network in your area is working correctly?
Otherwise sounds like an APN issue? could you take it into a vodafone shop?
Have you tried a Hard reset and clean new setup?
I have perfect connectivity using the same SIM on my xperia x1. Hard resetting doesn't seem to do the trick. I think i'll take it to the vodafone shop (don't hope i need to send it in for repair AGAIN)
Thanks for your help anyway!
Sent from my HTC Desire S using XDA App
Eisken said:
I have perfect connectivity using the same SIM on my xperia x1. Hard resetting doesn't seem to do the trick. I think i'll take it to the vodafone shop (don't hope i need to send it in for repair AGAIN)
Thanks for your help anyway!
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
It may have come back with old stock/unsuitable radio. Tried changing that?
Sent from my HTC Desire S using xda premium
The radio was the correct one, BUT it seemed to have fixed the problem itself... I was in the Vodafone shop and I was explaining the problem and there it was doing it correctly... Quite emberassing but i'm glad i've got a fully working phone.

HTC Inspire 4g unlocked, but mobile internet doesn't work

hi, everyone i have an htc inspire 4g unlocked, but i can't connect to the mobile internet. i would like some help to configure it.
i forgot , now i a'm with another carrier operator calls and text messg work fine, the only problem i have is when i try to conect to internet.
Have you checked the apn settings?
zelendel said:
Have you checked the apn settings?
Click to expand...
Click to collapse
That's what I recommended they do in the PM they sent me. I also "warned" them that they'd be stuck w/ Edge speeds.
i''ve checked the apn configuration .. it's fine but still doesn't work. any other solution?

[Q] Custom Roms won't connect to ATT Microcell

Ok, so my situation is a bit complicated, so bear with me. I've got an ATT voice plan, with no data or text. I've got an unlocked/rooted SK4G. I'm currently running GOv3.3. I was working just fine on the ATT network, but the people in the office next to mine couldn't get ATT signal, so they setup this little ATT microcell thing. It's about the side of a router and I guess it's basically giving them access to ATT via VOIP. They add their phone numbers to the list and then they can get on. Somehow, this thing is running over the regular ATT signal that I WAS getting just fine in my office on the other side of the wall. Now, I can't connect to ATT's network while inside the building. He's tried to add me to his list, but I can't connect to his microcell either. It doesn't show up at all when I search for carriers. He said that when he added me to his list, it gave him some message about how my number isn't registered with the att network. I'm trying a couple of different modems now just in case it's a modem issue, but I have little hope of that working. Any thoughts?
Have you tried manually searching for available providers to see what shows up?
Sent from my SGH-T839 using xda premium
RicAndroid said:
Have you tried manually searching for available providers to see what shows up?
Sent from my SGH-T839 using xda premium
Click to expand...
Click to collapse
Thanks for the reply. Yes, I guess I didn't explain clearly. It shows ATT when you search, but it won't register n the network. If I unplug that damned microcell thing they're using, then I can connect just fine.
SgtMac02 said:
Thanks for the reply. Yes, I guess I didn't explain clearly. It shows ATT when you search, but it won't register n the network. If I unplug that damned microcell thing they're using, then I can connect just fine.
Click to expand...
Click to collapse
You might need to set your apn manually for it
Sent from my Team Nightmare Amaze4G with Sense 4.0
azcledel said:
You might need to set your apn manually for it
Sent from my Team Nightmare Amaze4G with Sense 4.0
Click to expand...
Click to collapse
Excuse my naivety, but can you explain that one to me? I have no idea what that means our how to do that. Though. ..I suppose I could probably find out with a little googling.
SgtMac02 said:
Excuse my naivety, but can you explain that one to me? I have no idea what that means our how to do that. Though. ..I suppose I could probably find out with a little googling.
Click to expand...
Click to collapse
Apn is access point name its pretty much the address and port that your phone uses to connect to your network. You can find the setting for this under network settings.
Your using a T-Mobile phone to run on att I'm surprised you get service at all. Even having the device unlocked you still need to set up the apn which by default would be all tmobile. Definetly Google it because I do not know att apn settings I've always used T-Mobile. Hope my brief summary was at least a little help
Sent from my Team Nightmare Amaze4G with Sense 4.0
azcledel said:
Apn is access point name its pretty much the address and port that your phone uses to connect to your network.
Your using a T-Mobile phone to run on att I'm surprised you get service at all. Even having the device unlocked you still need to set up the apn which by default would be all tmobile. D
Click to expand...
Click to collapse
This is actually a REALLY common thing to do. As long as you're using a GSM phone, it doesn't matter what provider it was originally used on, you can use it on another GSM network. This is my 3rd such phone (from t-mobile to ATT) and I've never had any problem getting them to work on ATT. And this phone still works just fine on ATT also...as long as I'm not within range of that damned microcell thing they're using in the office on the other side of this wall. As soon as I step outside, I connect back up to the normal ATT network.
SgtMac02 said:
This is actually a REALLY common thing to do. As long as you're using a GSM phone, it doesn't matter what provider it was originally used on, you can use it on another GSM network. This is my 3rd such phone (from t-mobile to ATT) and I've never had any problem getting them to work on ATT. And this phone still works just fine on ATT also...as long as I'm not within range of that damned microcell thing they're using in the office on the other side of this wall. As soon as I step outside, I connect back up to the normal ATT network.
Click to expand...
Click to collapse
I have no idea with anything to do with microcells I just figured I'd try to share a fix I know works for lots of people. I hope you get this issue worked out
Sent from my Team Nightmare Amaze4G with Sense 4.0
This may be something you have done already but I figured.... ahhh, what the hell. Have you tried removing the sim card for a minute then insert it and power it on?
Sent from my SGH-T839 using xda premium

4G lost

I've had this phone for a few months and I lost 4g on one of my first flashes. I've flashed a new rom almost daily sense then and have never gotten my 4g signal back. My 3g isn't too bad but I was wondering if anyone has a fix for this!? Any suggestions are appreciated. Thanks in advance!
Sent from my SCH-I535 using xda premium
clifton56 said:
I've had this phone for a few months and I lost 4g on one of my first flashes. I've flashed a new rom almost daily sense then and have never gotten my 4g signal back. My 3g isn't too bad but I was wondering if anyone has a fix for this!? Any suggestions are appreciated. Thanks in advance!
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Do you have IMEI? And what did you flash? CM 10.1 has data issues.
I do have imei. Everything works fine except for 4G
Sent from my SCH-I535 using xda premium
nufan said:
Do you have IMEI? And what did you flash? CM 10.1 has data issues.
Click to expand...
Click to collapse
Oh and I've flashed almost every rom available they all have worked fine except for known bugs and 4g.
Sent from my SCH-I535 using xda premium
Try downloading the phone info app and checking to make sure your are on LTE and not cdma only
If I helped you in some way.... pass on the favor and help the next person!
kintwofan said:
Try downloading the phone info app and checking to make sure your are on LTE and not cdma only
If I helped you in some way.... pass on the favor and help the next person!
Click to expand...
Click to collapse
I have a similar problem, but much worse. I'm in South Korea and my phone ONLY uses 4g (no 3g or other options to check). After a failed rom and kernel flash, I nandroided back to stock but my 4g won't work, only wifi does. My Access Point Names says "LG U+" with "internet.lguplus.co.kr" underneath. There is no option to change it or edit it, just a radio button with no other options (is this is fine?). As for mmsc, I dont' know where that option is to change it, or if this is a problem (I was advised in another forum to change it's value).
As for the "Phone Info" app:
In Telephony, have a Device ID, my Network type is 3, Sim State 5, it shows I have a SIM operator and country, Serial Number Subscriber ID, etc. The only things that MAY be strange (I don't know what their original values should be) are that Call State, Data Activity and Data State are all 0 and my Network Operator Name, Network Operator and Network Country ISO are just blank. Even if I wanted to change any of these I have no idea how...

I can't connect with 3G

Hi there. For several days I have HTC Sensation and I have a little problem with it. I bought a package of internet in one of the Polish phone networks (Play), but the phone connects to the Internet only through the EDGE. All options are set correctly (for example I turned off "use 2g only to save battery") so I do not know why this is happening. I replaced the SIM card with a new one, however, and nothing changed. I tried to set 'WCDMA only', but then phone totally didn't connect to the phone network. I'm using AOKP ROM, but I tried the Vipers and CM9 - no change. I'm definitely 3G coverage as friends on their smartphones without problems in operation of the Internet. What else can I do to turn on the 3G? Thank you in advance for your help and best regards.
P.S.
Sorry for my English, the text translated by the translator
Edit:
My Radio is: RADIO-11.22.3504.07_M
lemka8 said:
Hi there. For several days I have HTC Sensation and I have a little problem with it. I bought a package of internet in one of the Polish phone networks (Play), but the phone connects to the Internet only through the EDGE. All options are set correctly (for example I turned off "use 2g only to save battery") so I do not know why this is happening. I replaced the SIM card with a new one, however, and nothing changed. I tried to set 'WCDMA only', but then phone totally didn't connect to the phone network. I'm using AOKP ROM, but I tried the Vipers and CM9 - no change. I'm definitely 3G coverage as friends on their smartphones without problems in operation of the Internet. What else can I do to turn on the 3G? Thank you in advance for your help and best regards.
P.S.
Sorry for my English, the text translated by the translator
Edit:
My Radio is: RADIO-11.22.3504.07_M
Click to expand...
Click to collapse
Come see my guide in my signature !
Sent from my HTC Sensation using xda premium
seb_labine said:
Come see my guide in my signature !
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
I tried to insert SIM card of other GSM network - problem didn't solve. I changed kernel to Sultan and GetRIL is showing that RIL/baseband is matching, so I did all from your guide. Anyway, I see that your guide is for people who having problems with WiFi, but for me WiFi is working excellent and signal is strong too. I just can't connect with 3G, only EDGE/2G is working. Does anybody know how to fix this? Maybe should I take back S-ON and original ICS and send phone to HTC Service? I've got the warranty to the end of this year.
Well actually it's the same for wifi and 3G... I don't know normally this fix it!
Sent from my HTC Sensation using xda premium
So if WiFi is working, 3G should be working too? I'm really resigned, I'm trying other ROMS, kernels, radios from Monday... but I don't if there is any sense to send phone to the service and wait 2 weeks to get know from them that they can't do anything with this error...
lemka8 said:
So if WiFi is working, 3G should be working too? I'm really resigned, I'm trying other ROMS, kernels, radios from Monday... but I don't if there is any sense to send phone to the service and wait 2 weeks to get know from them that they can't do anything with this error...
Click to expand...
Click to collapse
Normally yes !
Sent from my HTC Sensation using xda premium

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