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RMA question

After almost a year of just accepting the "battery drain when docked" issue of my B50 model, I decided today to RMA the device. However, it is currently running the Revolver custom rom. I'm positive it's a dock hardware issue, but I'm wondering: will ASUS mind the custom rom or do they really want to see a stock rom on the device? Does anyone have any experience with this? Thanks!

Just to be safe put the stock rom on it i used to work at a RMA repair Shop and the order from up top was if ANYTHING has been Changed in ANY way Send it back DENIED do to Tampering! and Voids your warranty.
ASUS has been 50/50 with me in the past but the safe thing to do is load the stock ROM but I'm sure you can get away with it Rooted
always a chance they might just exchange it to a newer one as well.

Thanks for the reply. I'll unroot and return to stock just to be safe. And I really hope they don't exchange it :/ (although newer root methods seem to work on those just fine)

Sanderfox said:
Thanks for the reply. I'll unroot and return to stock just to be safe. And I really hope they don't exchange it :/ (although newer root methods seem to work on those just fine)
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root methods have nothing to do with it the use of NVflash is what counts here newer models can be Bricked But a Bricked unit can be sent to asus to be fixed so is a catch 22
i can fully Charge my dock and after about 6 day unpluged and NOT used it will be Dead ;-p

TechMasterJoe said:
i can fully Charge my dock and after about 6 day unpluged and NOT used it will be Dead ;-p
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6 days? If I fully charge my tablet and dock and keep the tablet docked, both of them will drained within a couple of days. Even if I don't use it. I have restored my tablet to stock ICS and have arranged RMA, so it should be picked up soon. It would be so nice to have a combo that does not die within a couple of days without using it.

Any timeline for TF300T Jelly bean root on locked TF300T?

Probably like many others out there I don't wish to unlock the bootloader on my tablet just yet. The one and only reason I don't is because the warranty is still in effect. I've used CWM on several Androidl phones and love it.
Been unsuccessful flashing back to ICS (like everyone else on a locked pad), I got caught up in the OTA and have since lost root, I really regret it. No way to flash back at all. I wish there was some way to "fool" the tab to see a zip file as JB update but really flash back an earlier ICS one.
Not being a programmer or developer, the whole reasoning of why I cant flash back confuses me. I mean if I were to think a bit I could reflash the pad with the same zip file version that the OTA gave me (back on ICS)...just like I did when I first rooted it). Right? So something in the zip tells JB not to go to a previous version. Although in the past I could jump up or down in an ICS version (I assume).
So the question remains. All posts point me to the fact that I'd need a custom recovery to do anything to downgrade and restore root, and although Voodoo does run to restore root on JB and it says it did, it really doesn't. But to do it right and go back to ICS, I'd basically have to violate warranty.
Are there plans in the works or is a working JB root being actively attacked for a locked bootloader running Jelly Bean? It would be relieving to know if anyone out there is pursuing such a task or if it's dead in the water.
All positive comments invited. Please hold back anything referring to why don't I just unlock. The reasons are pretty clear and I'm sure I'm not the only one. My extended goes for 2 years. Covers everything. Unless I unlock. Then it's just money wasted. And once I unlock, "the fuse is blown" so to speak, with no way to re lock it.

I completely agree.
I was previously rooted b4 jelly bean. I am also unwilling to unlock due to warranty. Due to my current employment in the military, my tablet always has a chance of breaking due to the environment of the navy and i would prefer to maintain a warranty in case this were to happen. If anyone heres of a timeline of when a possible locked root can be accessed i would love to hear any further information.

Prefect response USS. I got caught up in the hype awhile ago and purchased an ATV. If I had known that the 3rd gen model was having difficulty being jailbroken, I would have waited. It's cool. But now that I realize the months it's taken for the guru's to develop and fail on a jailbreak for it and getting stung with the Jelly Bean update from ASUS, I'm very happy I haven't accepted any software updates for it (AppleTV). For fear that 1) a jailbreak won't work on the latest sw version when and if one is released and 2) a new sw version installed on it will put me in the same boat (no pun intended) ASUS has me in with Jelly Bean (cant root it, cant go back to a previous stable flash at all). For a hundred bucks either way, it is a cool and cheap gadget. But a 2nd gen model can have so many features modded into it. Rooting my 300 on Jelly Bean would make me feel more as if I had control of what I bought and how I could use on it. Seems like ASUS' Android open source code has been closed up for us unlike the many flavors of Linux out there that you can download for free and install as you like on any pc.

So, it's a Google issue? Asus' reply here
Adding to the info list:
After emailing ASUS airing my concerns of not being able to downgrade without voiding my warranty which boils down to an unlock, the reply points me to "It's a Google thing". For developers who read this, it would be cool to get a brief or in depth reasoning as to why the JB update can manipulate the bootloader to update the OS, yet an ICS binary cannot be used to flash to that version. I hope this makes sense.
ASUS' Reply:
Thank you for contacting us in regards to the firmware update and I do apologize for your inconvenience. Unfortunately there will be no option to revert back to the previous firmware after the update. (It's just the way of the design by the software vendor 'Google'). I would suggest backing up your personal data and perform a factory reset if you are experiencing problems after the firmware update. Please do let me know if the problem still persists.
In my profession working around PLC's and EPROM's, System BIOS, etc, I have programming fixtures and cables to do what I need to. PLC's are sometimes passworded and the vendor is reluctant to give it out. So a swap out is sometimes necessary even though I may have a binary or programming software to make the change I need. Erasing memory sometimes requires a UV eraser or interface to erase before loading a new binary. This never hinders programming unless a "fuse" in the chip has been previously blown to prevent reads or writes of the code..
So how does a new firmware circumvent a locked bootloader to flash it? And what would prevent fastboot or ADB from sending a binary fine to the system? Is this a good and clear question? Linux/Android being an open source (for the most part) OS, it seems like what just happened to me in the JB update falls into a gray area of the code.

ASUS is partially correct in that Googles bootloader for Jellybean is very different than Ice Cream Sandwich. Ive had this issue across all devices I own, however, the locked bootloader is the real issue, and this is an ASUS design. If the boot loader was unlocked, it would be possible to downgrade, hence why those with an unlocked bootloader can regress. ASUS gave us the ability to unlock the boot loader at the expense of the warranty, which is more than many of the companies do, however, putting it on google as it being their problem is a bit of an overstatement. You CAN go back, you just have to unlock....bogus, but ASUS does NOT want to warranty devices that have been regressed for obvious reasons...

What is the big reason for rooting/ROM now that we have JB?

Maybe a naive question but what are the big advantages to rooting and installing a ROM on the Infinity now that it has JB?
Thanks for your help!

Overclocking GPU.
Better speed, less lag w/ cleanrom.

Does it really void your warranty? Can't nandroid back?

PaulQ602 said:
Does it really void your warranty? Can't nandroid back?
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Yes, and there is no way back. The unlocker tool sends your device ID to Asus, so they will forever know that you voided your warranty, whatever you do to your device afterwards.
And unlocking without Asus is impossible since the bootloader is encrypted with a device-specific key.

It is a bit scary making the break from any support from Asus.
Dealt with their support on other hardware and for me it's not a big loss.
Evidently new kernels will be up shortly that can push the cpu clock higher and undervolt also.
So it looks like an overclock is on the horizon.
The way this tab is running today I don't believe I'll ever look back.
Sent from a tablet optimized by CleanROM 2.3

Rooting for me to avoid ads, add alarms and tones to root directory, and use lucky patcher. No need to unlock through.:screwy:
Resigned

That is ridiculous and, right, a bit scary.
I really want to ROM but I am afraid I value the warranty a little more. I understand that others might feel the opposite though. I'll get my root urges out on my Tab 2.
But.... oh so tempting.

djnikko said:
Rooting for me to avoid ads, add alarms and tones to root directory, and use lucky patcher. No need to unlock through.:screwy:
Resigned
Click to expand...
Click to collapse
Rooted only for Adblock, titanium backup mainly
tapatalkin'

Advice before 1st touch

Hi all,
after having read a lot on different accessible Android tablets, I have decided to purchase a T700. Seeing the speed on YouTube and reading about this device have convinced me to make that step.
Now, the order is placed, but receipt is still a few days away, I am reading this site and have the feeling that actually the device is not so smooth when kept original. I do wish to have a smooth working device but keep away from as much flashing as possible.
As my signature might indicate, I have some flashing experience, but I still feel myself noob for each and every new device I get.
My Desire HD has always been stock, not even rooted.
My OneX+ is rooted and unlocked after a short while, I use TitaniumBackup and deleted some Bloatware, but have no wish to flash any custom roms.
I just feel that flashing a device new and new to get it perfect is aking too much time. My rooted and unlocked OneX+ is fast enough, no tweaking needed.
This is the state I would like my T700 to be in. Fast and smooth with allowance to have the device do what I want.
Means I do want root, but if not necessary would not like to unlock / flash or anything else.
Can You advice me on the steps I should or should not do to get such state.
-should I make sure not to use any OTA after receipt
-should I root after receipt and upgrade to JB after that (and eventually root once more)
I will be reading around more before I will get my hands on the device, but I would really like to make the correct steps.
I'd be grateful for your opinions.
Thanks in advance,
Ruud

To be honest, the TF700 does have some performance issues with the stock firmware. I would *highly* recommend that you install a custom ROM - more specifically, I'd recommend the "CleanROM Inheritance" custom ROM specifically for your TF700, which will make it *very* fast and smooth.
Of course, in order to install a custom ROM, such as CleanROM Inheritance, you will need to unlock the bootloader on your device, which *will* void your warranty! If that is a concern (it was for me), I would recommend a third-party warranty service such as SquareTrade. With a coupon, you can get 2 years of coverage (including "accidental coverage") for about $80. This way, if you do brick your device while trying to flash a custom ROM, you will be covered.
Trust me, $80 is a small price to pay for complete peace-of-mind for 2 years, especially considering the performance gain with CleanROM. Hell, even if I run the TF700 over with my car, it will still be covered under warranty...
Just my opinion, of course!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Hi,
Thanks, although this was not exactly what I wanted to hear.
So even if I would unpack and let all OTA updates run up to JB, give it a complete refresh, I would still be unhappy with the performance, right ?
The insurance is nice, but as I am to use it in Russia, I would not know if I am covered for these things.
It is actually not the fact that I am afraid to loose warranty. All devices I did unlock were done after reading the different threads here and I was always lucky to get the job done without serious issues. My OneX+ is still brandnew and I presume I do not have warranty anymore anyway as I rooted and unlocked it already.
What I was hoping for is to get a smooth device without the need to go through this process, I guess your answer says I am not .
regards,
Ruud

Before doping the OTA updates use NVflash. Eventos though you are no considering flashing ROMs now it will be a good insurance in the case you change tour mind in the future.
Enviado de meu Galaxy Nexus usando o Tapatalk 2

raladoshow said:
Before doping the OTA updates use NVflash.
Click to expand...
Click to collapse
To be more exact: version 9.4.5.26 is the last version that can be used to *prepare* NVFlash access. To use NVFlash on the TF700, you need a tool called "wheelie" and a blob file with data extracted from your device (it's encrypted with a device-specific key). Later bootloaders are locked down, even after unlocking the device, so it is no longer possible to obtain this file. So before upgrading anything, be sure to read about the procedure on http://androidroot.mobi/t3_nvflash/ .
There is also a thread in the development section that explains the details.

Hi guys,
these looks like very good advises. Before reading in to them, let me say ; "Thanks" !
regards,
Ruud

[Q] Infinity Lag - Should I RMA?

After getting fed up with my Infinity, I finally called ASUS. They gave me an RMA number. Is it worth it to send it in since I have to pay to ship it?
The problem I have is the keyboard lags so bad most of the time. It will not register anything for 5 seconds, then try and insert all the letters you typed at once. The browser also closes itself down randomly without an error box. In general it's just extremely slow. Made more apparent by the fact that I have a Galaxy Note II that I use every day. It's frustrating to use a $500 tablet that is so much slower.
I'm afraid it's just the nature of the tablet, though, and I'm wasting money shipping it. I've done several factory resets and cold boots. Lags even when typing on the setup screen after a reset. I'm not rooted, everything is stock.
Should I mail it off?
Thanks.

It is doubtful that the RMA will make the tablet any faster. The symptoms you describe are unfortunately very typical for the TF700 if not optimized. The bottleneck is very slow I/O performance and nothing they could do at the repair center will fix that.
There are a number of ways to speed it up a little. For browsing you could try the Boat browser, it's much faster than stock.
You can try the app Greenify. It hibernates unseen background services and helps managing what's running at any given time.
If you are willing to root, you can try SD Booster, implement the Browser2RAM script, install Titanium Backup and get rid of or freeze apps and services you don't use.
But the real difference makes to unlock the tablet and flash a custom ROM. I am running CROMi-X and now the TF700 runs like you would expect from a $500 tablet.
If you decide to sell it, be quick about it. A new model is due this fall.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

My biggest concern is that I do have an internal hardware problem. If I root and install some kind of custom rom but it doesn't fix the issue, I won't be able to send it to ASUS. I do have a 2 year Square trade warranty though I don't know if it will be covered by them if rooted.

rlg5150 said:
My biggest concern is that I do have an internal hardware problem. If I root and install some kind of custom rom but it doesn't fix the issue, I won't be able to send it to ASUS. I do have a 2 year Square trade warranty though I don't know if it will be covered by them if rooted.
Click to expand...
Click to collapse
Well, then send it in and let Asus check it out. Since you got the RMA - better safe than sorry. But with the Squaretrade warranty you're all covered anyway. They don't care if you root and unlock AFASIK.
Check that on the forums, but I'm pretty sure Squaretrade has you covered no matter what you do software-wise.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

I doubt that you have a hardware problem. What you are describing is what many people complain about on the stock experience. Rooting may help as you can use B2R but realistically the only way to solve your issues is to unlock and install a custom rom.