I tried searching around the internet for this, but came up with nothing.
The problem listed isn't on my phone. And I have an HTC One X, but with Venom XL, So I don't know what happened here or what the phone asked for, but just bare with me.
Last night, AT&T updated my friends HTC One X. He did the update, no problems.
This morning the phone asked something about syncing contacts. He assumed it was part of the update process and just said yes. The phone erased all his call and e-mail contacts. This purged through to our Office365 server and erased all the contacts from his E-mail account and Outlook as well. Our IT guy had a backup of his e-mail list, but all his phone contacts are still gone. Signed into Google and checked there also, completely wiped out.
Does anybody know what he said yes to? He didn't read the message well before agreeing to it. Is there any ways to recover his phone list?
illogicalmind said:
I tried searching around the internet for this, but came up with nothing.
The problem listed isn't on my phone. And I have an HTC One X, but with Venom XL, So I don't know what happened here or what the phone asked for, but just bare with me.
Last night, AT&T updated my friends HTC One X. He did the update, no problems.
This morning the phone asked something about syncing contacts. He assumed it was part of the update process and just said yes. The phone erased all his call and e-mail contacts. This purged through to our Office365 server and erased all the contacts from his E-mail account and Outlook as well. Our IT guy had a backup of his e-mail list, but all his phone contacts are still gone. Signed into Google and checked there also, completely wiped out.
Does anybody know what he said yes to? He didn't read the message well before agreeing to it. Is there any ways to recover his phone list?
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AT&T Address book maybe? Did he set up an account so that he can check to see if that is where his info went? I have heard of IT problems with AT&T updates doing this but mostly on I Phones.
Related
Yesterday, when I was syncing to a PC I just installed Windows 7 RTM on, it told me that I had 2 partnerships already. Since I didn't really pay attention at the moment, I just deleted both of them in order to sync. Today I was going to call someone when I realised almost all my contacts were deleted. The only ones left were the ones that I added after the last sync, which made of me suspicious that the loss in contacts are correlated to the partership deletion. Any ideas on this? Any possible recovery methods?
Hey... this happened to me too. I tried to create a new partnership and while doing so deleted the old one. After this my address book was blank. I lost all my contacts in it. Any clue ?
I have the tmobile contact backup turned off & set to not sync. Every time I look at my phone though it is shown in the notification bar as "Checking Status". Does this happen to anyone else? I don't want this damn program running at all!
Mine doesn't seem to be running. i went into manage apps, cleared the data and turned off sync. I still check it every now and again to make sure it's not syncing behind my back. I don't trust it because for the first few days it seemed undeterred when I'd tried to stop it.
I'll try that
xnifex said:
I'll try that
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Also I would advise you to delete your tmobile contacts form your phone, and just store and sue the google contacts, so that you can be sure if the Tmobile contacts syn has reenabled itself after you disabled it.
I can't wait for Root so we can get rid of this stuff!
BonesRed said:
Also I would advise you to delete your tmobile contacts form your phone, and just store and sue the google contacts, so that you can be sure if the Tmobile contacts syn has reenabled itself after you disabled it.
I can't wait for Root so we can get rid of this stuff!
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I don't want to sync my contacts with google simple because it'll add any email address that you email. I use Outlook to handle them. I did clear the contact backup data & haven't seen anything happen since then
For some reason when I got the phone it added all my contacts about 5 times each... I had to delete everything from the phone itself, then resync with tmobile back up because of all the crazy linking of phone numbers. I don't even store contacts on my phone anymore I purely use the tmobile backup list and facebook contacts.
After loading Gummy Charged on my phone, I'm having 3 problems. One is that my hotmail email keeps sending me notices of new mail even after I have checked them off as being read.
Secondly, I can't seem to add my yahoo mail account. Keeps telling me my info is wrong.
The third is that my gmail account isn't syncing my phone contacts. It is listed as a synced account but will not show the contacts. I have even gone to the verizonwireless website and tried to sync there. It says that I have successfully done so, but the contacts still do not appear on the phone.
Thanks in advance for your help!
Chris
I'm not sure I can help with the first two. The first one I have dealt with since day one, even on stock. The second one I have no idea.
For the third one, I may be able to help. I had this same problem and it ended up being a google thing. To solve the problem I had to sign on to gmail and go to contacts. There were a slew of people listed under uncategorized. I moved them to my contacts, synced my phone, and all was well. I hope that helps.
Sent from my SCH-I510 using Tapatalk
Well I reset the phone hoping it would help and it took care of the gmail account. Still having probs with Hotmail and I just gave up on adding the Yahoo and got the app for it.
There are also no longer notifications showing for messages or emails on the icons. Is that something that was removed from Gummy?
Wasn't sure where to post but give it a shot here . Wife came from blackberry to droid and has had problems ever since. Alot of mis information from verizon. She had some contacts on backup assistant and some on gmail but cant get it to work with out doubles. One rep said you could use both one said no. Also some contacts came from gmail but the phone numbers show up in the notes section and some dont. Crazy. How can we get it finally setup. Import from both, export ,delete , then re import? Next her calendar wont show prior than 3 months. She uses it for work and needs to look at past jobs. It shows on gmail website but wont on her phone. Gps obviously cant do anything about that unless root. Wont let me do because its a work phone and wont in case something happens. Just frustrated and fed up and I get the most ****.
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
cwburns32 said:
My brother got a Nexus 5 from T-mobile today. All his contacts on HTC Sensation are synced to Google appear so on both phone and through a web browser. I was helping him set it up this evening and everything seemed fine - had him sign into Google yada yada yada. When he went into his contacts it was empty, same with his Gmail emails. He has 200+ contacts an quite a few emails in his inbox so I thought this was strange.
I checked the Google account under settings and said everything had synced just fine with no errors. Found this to be odd so I wiped data and cache on both Gmail app and Google Contacts Sync app. Rebooted phone, nothing. Wiped dalvik cache, nothing. Removed and readded Gmail account, nothing. Factory reset, nothing.
Basically tried everything I know to no avail. It's odd that it is saying that it is synced when it indeed it is not - there isn't even an error message.
Anyone else having issues with this? Find this very very strange and there is hardly ever a phone issue that I can't solve and I'm stumped. Now I did manage to just export contacts to storage on Sensation and then copy the .vsf file to computer and then copied it to Nexus 5 and imported so he has his contacts but still no emails.
Considering just flashing CM11 onto it and seeing if that does it but don't want to go through all that if I don't have to - my brother is basic user anyway, he wouldn't even know what's going on if I were to flash CM11.
Just seeing if anyone else has issues like this. Ant suggestions would be great.
Sent from my Project Infinity 1.2 Galaxy S 5 on AT&T using XDA Premium
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You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
Aerowinder said:
You say the contacts are visible through a pc, you mean via Gmail on the pc right? This could indicate he is signed into the incorrect account. I know I have more than one....
Sometimes the Android Gmail app needs a manual pull down refresh to show mail, and make sure the appropriate inboxes are syncing via the Gmail app settings. The manage labels option, I think.
And in the People app, press the overflow button and tap accounts. Check the check box and select the correct account.
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Click to collapse
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
cwburns32 said:
No disrespect sir, but this is probably one of the first things I check. I used to work at an AT&T store for 4+ years and this always seemed to be the customer's issue with "not syncing." He has only one Gmail account and that is the one logged onto the phone. When I log into this SAME account on a web browser the contacts are there. Like I said the phone is telling me everything is synced, yada yada yada but still nothing. I appreciate you trying to help but that certainly is not the issue here. There is something deeper than that causing this issues and I cannot for the life of me figure it out. So frustrating.
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I understand your frustration. I suppose you've already tried syncing his contacts to your phone? It wouldn't be the first time a Google account was boogered up.
If that works, make a new Google account and import the contacts to it, then attempt a sync. If that works, there is an issue on Google's end with that original account.
Aerowinder said:
I understand your frustration. I suppose you've already tried syncing his contacts to your phone?
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Oh shoot, forgot to mention that, this is even more odd. I added his Google account to my Nexus 7 and my GS5. On the Nexus 7 contacts or emails do not show up (even though they say they are synced). On the GS5 the contacts show up but still no emails. Now you can really start to understand my frustration as that is just down right goofy. Who knows, so annoying though.