A few days ago the Windows Store suddenly stopped letting me install apps. I traced the problem to Windows Firewall being turned off. Attempting to turn it off from Action Center resulted in an error, attempting to start the service manually from Services also resulted in an error.
Not really knowing what to do, I refreshed the surface (RT) and that seemed to fix the problem.
Now, however, with my refreshed Surface, ANY update that I try to install fails and hangs the Surface at the "Reverting Updates" screen (forever. literally. I have to power off and on multiple times). I then tried a hard reset, but that didn't change anything.
I don't know if this is related to my original problem or not, but I'd really like to get out of Office Preview. Also, since the refresh, Windows has been unable to activate, and is unable to even give me an error code ("Activation Error Description Not Found"). Help!
Sent from my SCH-I535 using xda app-developers app, which loves signatures.
Related
"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
also get "Can't play try signing in with your Windows Live ID or synchronising again." when trying to stream music with my zune pass
I Rebooted the phone, changed my live ID password, synced phone with Zune, took the battery out of the back, deleted the offending apps (now i cant redownload them and use them get same message), I am doing all these updates via Wifi, the router is about 10 feet from the phone in same room so no connection issues.
It's really annoying me now. I really want to like this OS but all the little bugs like 3rd party live tiles not updating, marketplace bugs, no call duration information in call log etc are starting to wear me down, factory resetting the phone is not a solution, having to reinstall all your apps and resync 10gig of music and files every time this OS has a hiccup is ridiculous.
I am having the same problems with my markeplace ever since I updated my phone this morning, please tell me I wont have to hard reset my phone!!!
It seems to be widespread. I'm hoping for a crazy billing update of some kind
"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
Click to expand...
Click to collapse
Yeah i have been getting that today also am hoping it goes back to normal soon.
Yeah, I'm having the same problems. Ticking me off because I have two app updates and I want to download Square Off. Its not a bug though since its widespread, MS is probably doing something to the servers.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Microsoft is aware of the problem. Its affecting NoDo builds. They haven't released any fix as of yet. Started five hours ago or so.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Ah well makes me feel better it's not just my phone been stupid.
Marketplace is back up and I'm dowloading all my updates!!
Mines started working again too, yay!
yes i too !!!
i tried to start marketplace but it don't work HELP!!!
It's still not accessible on my phone. Strange thing is, when i use the app Marketplace Search and select an app i'm redirected to the Marketplace site of that app.
I have updated my phone yesterday with the latest security update.
I have problem too. I get try later message.
I have an HTC Arrive which came with NoDo and did not have any trouble today at all.
Mine is fine now, must have been coincidental that the problem started just after I updated.
I've seen this happen a few times in the past. It always seems to go away after a little bit.
I also faced it today morning and rebooted multiple times with no luck. Afternoon it resolved by itself.
I think marketplace was down for a while. It's okay now.
Had same problems til 2pm...Working now
Sent from my HD7 using XDA Windows Phone 7 App
Yes me too, yesterday. Microsoft's resolved then I can accessing now.
Mines not working again now...........what the heck is Microsoft doing
Okay, not sure where to start, but my Windows Store quit working. I was doing a search in the store when it crashed. Every time I go to load it, I get a spinning circle and it just does this for an indefinite length of time.
So far, I have ran wsreset multiple times, both as administrator, and as a regular user. It still continues to be stuck loading. I also ran system file checker to see if there was any file corruption but it found no issues. Is there something simple that I am missing here?
Thanks!
Hello !
I've got the same problem as yours, and I tried everything. Rebooting, use the MS tool to fix store problems, I even 'refreshed' the surface (RT 1st gen for me) but with the option to keep all the files and settings. No luck.
Then I created a new local dummy user account on the surface and the store was loading... But only for that user, not for me.
So I decided to backup everything in One Drive, and restore my surface from scratch... At the restore window, I chose to start without a previous backup and setup like a new device.
Now the store is loading properly. Sadly I have not found any other solution
ice_236 said:
Okay, not sure where to start, but my Windows Store quit working. I was doing a search in the store when it crashed. Every time I go to load it, I get a spinning circle and it just does this for an indefinite length of time.
So far, I have ran wsreset multiple times, both as administrator, and as a regular user. It still continues to be stuck loading. I also ran system file checker to see if there was any file corruption but it found no issues. Is there something simple that I am missing here?
Thanks!
Click to expand...
Click to collapse
I had this problem and fixed it by changing my Microsoft Account password.
It then forced the app to ask me for a password.
With the new password entered, the Store and Skydrive worked perfectly. (No need to refresh the device)
tanith01 said:
I had this problem and fixed it by changing my Microsoft Account password.
It then forced the app to ask me for a password.
With the new password entered, the Store and Skydrive worked perfectly. (No need to refresh the device)
Click to expand...
Click to collapse
Thanks. I actually did refresh my Surface, but settings were a piece of cake to restore. And yes, the store works now. I will try this option in the future though.
I had the same problem and I found a fix for it on in the microsoft knowledge base. I can't remember the details but it involved clearing the cache through the command prompt I believe.
You should just call MS support, I'm sure their tech would know exactly what to do.
Hello dear forum,
something weird happened to my One S 2 days ago and I would need your help, since I am, not very smartphone-savvy. I will try to describe the problem as detailed as possible.
It is important to mention, that since a few months the phone's USB connection didn't work properly (I can charge the phone on the PC, but it won't be recognised as a device by the PC). Also the phone doesn't seem to have an SC card?? I never really noticed this, but now it puts an obstacle in my way cause there is no easy way to recover my gallery etc.
While I was manually updating my apps (at the time of the happening: WhatsApp and Skype), I suddenly got the popup message "Google Play store stopped working". I wiped recent apps and started the play store again. Suddenly, various apps (Google Drive, Gmail, Play Store, Clean Master, you name it..) all stopped working and I got a huge amount of these "stopped working"- popup messages, including "android.process.acore has stopped working".
It was impossible to get rid of the messages, because they kept appearing over and over again on the screen.
I tried to restart the phone, which didnt fix the problem. It seemed like my apps just kept crashing over and over. I rebooted again after a while and everything seemed fine. My data was also still there and wifi worked too.
But then the phone froze. I tried restarting it via the hardware button. Since then, the phone seems dead. It only starts when connected tot he charger, but always keeps freezing at the "HTC One S" startup screen.
Now I mentioned the USB connection was not working properly even before this happened. I still tried plugging the phone into the PC, and it seemed to be searching for drivers for a certain "QHSUSB_DLOAD".
I have no idea what this means and would like to ask you for suggestions on what to do (or if there is anything I could do at all). I don't have much hope, but the best case scenario for me at this moment would be to have my photos recovered.
Thank you VERY much for your suggestions, it will be hugely appreciated!
narvicloud
After being out for the day, when I went home I changed my battery and when I turned it on, every single program that starts up when you turn the phone on gives an error message, "google Play could not start" "Experia could not start" "viber could not start", Acor could not start" etc etc, I have to constantly press "ok" with all the error messages, when I get it to stop it is only for maybe 10 seconds. It seems to have disabled my logging on to the internet via my carriers sim card, so not internet to check or update programs. There are multiple google app as all not working. I have tried disabling all effected apps however that does not help, I have tried to clear the cache however it will not allow me to do so, it seems I have no ability in any function as soon as I try and go through settings to find some answers, i get the multiple could not open for the same ones that came up before, it is at least 10 error messages some simultaneously, some withing 1-2 seconds and then a 10 second break when it starts all over again. I can not remove any programs. I am wondering if a virus could do this to my phone?
I would appreciate any advice however please remember that I can not use the phone to access the internet anymore.
Hi, thank you for using XDA Assist. I don't know for sure but it could be that when you replaced the battery a power surge caused a corruption of your OS. You might have to return to stock and start over. there is very little information on XDA about your device but i did find thid, http://forum.xda-developers.com/xperia-j-e/general/xperia-jst26i-roms-kernels-mods-how-tos-t2237164 They might be able to help you there.
Thread closed.
After many long attempts to fix this I have come up empty handed. I believe the Hardware is either corrupted or damaged but need an expert to help confirm. (it doesnt even seem worth it at this point to fix, but i want to try anyways, its my kids tablet) I will add as much detail as possible.
First the tablet would get stuck in booting (A9 screen) found that this is due to a corrupted firmware. I flashed a firmware onto the device and it was able to boot up, however still with a few issues. google play store when updated would instantly crash "google play store has stopped" the second you clicked to use it. the only fix i found for this was to uninstalled the google play store update back to factory and it would worked, with the problem of some apps had to be downloaded over and over until it decided to complete, often finishing with a package file invalid. but i managed to get a few games and whatever and gave it back to my daughter.
after about a week everything crashed at once on boot up. process.google.gapps would crash over and over and over as soon as you click ok, many other apps crashing as well and just repeating google account manager, Key chain, RS OTA, and others i cant remember at this time (the problem is currently not occurring or i would go get this information.) mostly the gapps process was crashed over and over making the tablet unusable due to constantly trying to click these errors.
Odd behaviour, during that i managed to click and quickly select settings, and went in and deleted a bunch of apps or uninstalled updates on ones that were crashing, i could uninstalled enough to stop all the errors.. then i rebooted the tablet.. and all the errors were back, and everything i uninstalled was back too, how the f**k?! lol.
i attempted such things as going into recovery and deleting all the cache and media, nothing. so i flashed it again.
the above error return after some time. and i flashed it again (my daughter wanted it working this seems to be my only quick and temporary fix, i have disabled many apps and stopped it from automatically updating, however i still found some settings after being changed, to be undone back to the way it was before i changed it after rebooting the tablet. again it always crashes when google play store updates. this time i rebooted the tablet and went to update the store, and now the app can NOT be found in the store. there does not even seen like a way to update the tablet like "here is your only buggy version, have fun"
CORRECTION: Google Play Store could not be updated because after restarting the tablet the updates were back, as if i had never uninstalled them. i didnt bother checking the first time because this is very unusual.
I am willing to root, change, hack, smash, throw out the window, put it in the hydraulic press at work...i dont care lol
i believe the hard drive has damage.
(i didnt run thru all the attempts i have made to fix things, cause i could write a novel. Thank you for reading.
- Kontr4 -