[SOLVED]
I can not get into the phone call (green phone button) to the dialer, this is the main problem; when I open it, it hangs for a few seconds then I get a message box centered in the middle of the screen: Contacts has stopped. - only OK button to press; and pressing returns to homescreen.
Everytime after sending an SMS I get: "messaging has stopped", although still I can send.
I can access the contacts normally and also everything else is fine. when I start calling someone from there, it works also fine, with the resemling dialer(?) look while talking. But then right after finishing call, again a message pops up: com.android.phone has stopped
- resulting that the calls are not being logged.
the app "GO Contacts Ex" would be ok as an alternative, but here again, after the call ends, the message comes up: com.android.phone has stopped. also other apps like contact+/dialer+ and exDialer&contacts seem like that all using somehow com.android.phone in the end and causing that error message box coming up.
if no fix, is there an alternative app totally replacing the usage of com.android.phone? so that I could use another app?
I have found and tried some suggestions from google to this problem, but none of them helped..
deleting cache in: apps -> all -> contacts memory and contacts and phone, & reboot; - several tries, also SIM card out, and reloads, re-sync;
uninstalled recent updated apps; reboots, sim out, re sync etc.
It seems like there is one small thing interrupting but I can be wrong.
I dont wish to do a factory reset first, and lose all my apps and settings. Before doing that desperately, I would like know if someone could help me out in here? It could be one small setting or stuff to do
I am using JB 4.1.2 rooted
it is possible that I disabled some important processes earlier which caused that, but I enabled them all again and restarted, still nothing changed. otherwise this problem started surely after recent app updates, which i also tried undone and checked
any help is appreciated!
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
I can avoid the first two problems (contacts and messaging has stopped) by simply using a different app which I at least like better (Dialer+ / Contacts+ including sms), and have deactivated the stock versions now (contact and messaging). - and I am happy with that!
the problem with com.android.phone still remains after each call, for both incoming and outgoing. the bothering thing is that error message box, and that the calls are not being logged at all, but sms messages are logged fine.
(I could not find any app that could be an alternative to this com.android.phone, similar to the contacts and messages app. all the 3rd party caller and dialer apps uses com.android.phone in the end when dialing. if i uninstall com.android.phone, there is only skype as an alternative to call. and uninstalling skype gives then no possible ways to call a number. so I need to fix this somehow.)
problems:
1. message "the process com.android.phone has stopped" after every calls.
2. no calls are logged
please find attached a logcat logs when that happens, maybe someone can understand what is causing this (look for com.android.phone).
what is for example E ActivityThread: Failed to find provider info for logs ?
and what can you suggest me?
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
SOLVED !!!!
after reactivating Contacts & Phone, also a brand new folder structure with logs.db was recreated automatically !!!!!
Everything is running smoothly now!!! yay!!!
Just FYI and to summarize, in case it happens to you. it was either logs.db file or something in logsprovider folder damaged.
SOLUTION: just stopped com.android.phone and logsprovider service, and deleted the cache from both. then reactivating them should be ok! then just reboot!
cheers
You mention this "reactivating" step. Can you explain more about how to do this part?
kenkamm said:
You mention this "reactivating" step. Can you explain more about how to do this part?
Click to expand...
Click to collapse
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps again.
Click to expand...
Click to collapse
Thanks! Next time I feel brave and re install xposed I will give this try.
kenkamm said:
Thanks! Next time I feel brave and re install xposed I will give this try.
Click to expand...
Click to collapse
I forgot to mention, also after the 2nd step you need to reboot.
THANK YOU!!!!
esilence said:
I forgot to mention, also after the 2nd step you need to reboot.
Click to expand...
Click to collapse
OMG, I've been dealing with that darn com.android.phone error for nearly a year now ==== and you solved it for me!!! I can't tell you how happy and thankful I am. After every call in/outbound I would get that pesky error! NOW I'M FREE AGAIN!!!!! WOOO HOOOO!!!
I am glad that I could help! you obviously just joined and posted because of me to tell about this.. thank you
Namecards cannot be shared
esilence said:
[SOLVED]
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
Click to expand...
Click to collapse
I was looking at this and hoping these drastic moves could fix the reason I cannot share my contacts using the share command. It force closes afterwards.
Sadly, I've tried all of this and my contacts still cannot share. So you have any idea what could be wrong with my Galaxy S Relay? I am rooted (but using stock 4.1.2) at this time, and have only removed bloatware such as Evernote, Slacker, etc.
Thank you !!
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
Click to expand...
Click to collapse
Worked like a charm on Samsung S5 Mini.
sorry @furboom1240 i missed that topic here and didnt see your message earlier. but i have no idea what could have solved your issue either. it relates to something else i guess, hope u had luck in the meantime and solved
@DeViBos thanks another new user and first post, i appreciate! welcome to xda and have fun
Is it possible to try this method to other brand like HTC example? Because Phone can't force stop and there's no logsprovider. Where it can be found?
Just as I will do now. Thank you sooooo much I thot my phone was a hacked mess. The world just became a better place!
Same problem on my Redmi 1S
esilence said:
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
Click to expand...
Click to collapse
Sorry for waking an old thread. I am facing a similar problem.
My Device is -
Xiaomi Redmi 1SW (Rooted)
Android 4.4.4
MIUI 7.2.3.0 KHCMIDA
I have removed all bloatware as mentioned in this post (http://forum.xda-developers.com/xia...-to-remove-bloatware-list-miui-t2999283/page2) and also another app called 'Xiaomi Service Framework' if these are causing the problem.
I was earlier facing this problem when I was using MIUI 7.1.1.0 KHCMICH (Rooted and Xposed installed). It suddenly started occurring as soon as I connected my phone to the PC before even doing anything. The pop-ups (Unfortunately Phone has stopped) became irritating. Luckily, I had USB debugging enabled. I connected the phone to the computer and put the following in the CMD -
adb devices
adb shell
su
pm disable com.android.phone
exit
exit
exit
Then the window stopped appearing. So I (mark this) turned off Wi-Fi and disconnected phone from PC. I was using the phone normally for few hours. But I realized that outgoing calls on my phone were not possible (the system dialer (com.android.contacts) closed after pressing the call button) and no incoming calls were being recorded (I use the in-built call record feature in the system dialer app). So I connected my phone back to the computer and wrote
pm enable com.android.phone
in place of pm disable com.android.phone keeping all above mentioned commands same.
This time the window did not appear. I was able to make and record calls perfectly. But on the same day, when I again switched on Wi-Fi, the window started reappearing. So I used my device by keeping the com.android.phone disabled for few days.
After few days, I got an OTA update to MIUI 7.2.3.0 KHCMIDA. I thought it would solve the problem.
I also wanted to reset my device because it had lot of junk. So, I flashed the update, rooted the device, removed all bloatware apps again (which came after the update) and shut down my phone. The error window hadn't appeared yet though com.android.phone was enabled and Wi-Fi was connected.
Then I booted into recovery and erased the cache and data partitions (NOT the internal storage). Then after phone was booted and as soon as all setup was done, the error window started coming up again.
So, I don't think that data/data/com.sec.android.provider.logsprovider/databases/logs.db has any problem because it was erased completely after I wiped data.
I need HELP !!!
I get the same message (com.android.phone and a few others) over and over again and my phone is veeeeery slow. It all started after I put my SIM-card into the phone for the first time. I have an S7 with SuperMan-ROM installed. I can't deactivate my "contacts", it just doesn't let me push the deactivate-button. Plus I can't find the phone-app or logsprovider. Is there a different appmanager apart from the stock which I could use to delete and deactivate?
Hi
i have problem in samsung j5 2016 regarding com.android.phone has been stop this message shown after each second and also not showing mobile network
Hello dear forum,
something weird happened to my One S 2 days ago and I would need your help, since I am, not very smartphone-savvy. I will try to describe the problem as detailed as possible.
It is important to mention, that since a few months the phone's USB connection didn't work properly (I can charge the phone on the PC, but it won't be recognised as a device by the PC). Also the phone doesn't seem to have an SC card?? I never really noticed this, but now it puts an obstacle in my way cause there is no easy way to recover my gallery etc.
While I was manually updating my apps (at the time of the happening: WhatsApp and Skype), I suddenly got the popup message "Google Play store stopped working". I wiped recent apps and started the play store again. Suddenly, various apps (Google Drive, Gmail, Play Store, Clean Master, you name it..) all stopped working and I got a huge amount of these "stopped working"- popup messages, including "android.process.acore has stopped working".
It was impossible to get rid of the messages, because they kept appearing over and over again on the screen.
I tried to restart the phone, which didnt fix the problem. It seemed like my apps just kept crashing over and over. I rebooted again after a while and everything seemed fine. My data was also still there and wifi worked too.
But then the phone froze. I tried restarting it via the hardware button. Since then, the phone seems dead. It only starts when connected tot he charger, but always keeps freezing at the "HTC One S" startup screen.
Now I mentioned the USB connection was not working properly even before this happened. I still tried plugging the phone into the PC, and it seemed to be searching for drivers for a certain "QHSUSB_DLOAD".
I have no idea what this means and would like to ask you for suggestions on what to do (or if there is anything I could do at all). I don't have much hope, but the best case scenario for me at this moment would be to have my photos recovered.
Thank you VERY much for your suggestions, it will be hugely appreciated!
narvicloud
Hi,
The last couple of days when using my phone I have been getting really frequent messages that Mail, Twitter and a couple of other things have stopped working and do I want to send error report. Regardless of whether I choose to send the report or not, I get the message again about 30 seconds later. Last night I opened up the task manager and closed everything down with the intention of restarting the phone to see if that helped. It turned off, but then went to the Software status Modified screen that lots of people have posted about, and I can't make it just turn on normally. I haven't modified anything, so I don't know why I am getting this message, and I don't know how to just turn my phone on. Can anyone help? I would restore to factory settings, but I have photos on there I don't want to lose unless there is really no other option, and my computer isn't recognising my phone as being connected for me to use Sync Manager, despite it being plugged in. Can anyone please help??
Hello,
there is this strange issue I am facing at the moment:
When I boot up my phone, there is internet, I can browse via Chrome, I can fetch mails and everything.
But after 10 seconds, 99% of my connectivity is gone. Chrome says, "Oh no! there is a problem with the website" I am trying to visit (every website). Tugabrowser force-closes then, Aqua-Mail tells me the SSL-Certificate is invalid, Youtube just closes without any error. I can search for apps in the PlayStore and see results, but cannot download anything.
It doesn't matter if I try it using the LTE-connection of my phone or using WiFi.
When I reboot the phone, it works completely for the first 10 seconds and then I get the same problems.
To complete the strangeness: WhatsApp and Spotify work every time (I mean even after those 10 seconds, when everything else stopped working).
Help is highly appreciated.
Thanks a lot.
Best regards
Hecke
I have been using succesfully this service : https://enterprise.google.com/android/experience for a year, without problem.
Recently I reseted my device due to some problems related to play store, and now, when I want to configure again my work profile, it just get stuck.
The app that enables work profile is that one -> https://play.google.com/store/apps/details?id=com.google.android.apps.work.clouddpc
I tried to :
- Delete my work profile and recreate a new one
- Delete cache and data for the app
It starts the process without any problem, but then it gets stuck at "registering your profile" for 5-10 minutes, after giving up.
Found nothing on the internet, and google support is not helpful either.
I would appreciate some clue on how to solve this.
Try this app. Maybe it helps. It's open source, don't worry.