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Hey guys, new to the forum. I've had IPhones since the first week they came out in 2006. I finally decided to leave the box and try a phone that I could do what I wanted to with it. However, I'm constantly getting discouraged with this phone. I searched and it would seem nobody else is having the problems I am having, so I am hoping someone on here will be able to point me in the right direction.
First things first, this phone is beyond better than any of my Iphones. As far as speed, capability, and function. And I haven't had one dropped call since I got it last week (knock on wood). Here's where the problems started. I can't get my Windows 7 to communicate with this phone at all. I spent hours on the phone with Samsung and they couldn't get my phone to sync at all. They told me that they don't have Windows 7 drivers available yet. I do however, have a Mac at home and am able to sync it up, but only as a mass-storage device. I would have thought that I would have gotten a disc or something with software for my computer. Guess I was looking for something like an ITunes setup where I could see everything on a list.
Using this as a mass-storage device works, but not as well as I would have liked. I downloaded a great App (Act 1 Video) and cannot see my thumb tabs. The designer of the app has been incredible, but he wants me to mount the SD card and delete the DCIM/. thumbnails directory. On my Mac I can't find what he is asking me to do and I am thinking it may be because I am only able to look at certain things on it.
I'll be very upfront by saying that I am not very technical with computers, but to not be able to sync on Windows 7 seems like a very big oversight on Samsungs part. I still think the phone is better than the Iphone, but if I can't get the phone to work like it should I will have to go back to the box and stay inside it with the IPhone. Any help is greatly appreciated. Thanks!
-Chris
Have you tried the Samsung Kies software?
I am on Windows 7 x64 and it works like a charm for me. I just can't plug into my front panel usb ports, so I use my keyboards powered USB and it works fine.
(If I plug into the front panel, my keyboard goes haywire, all of my LCD apps stop running and the keyboard falls into a disconnect/reconnect loop)
Other than that one small issue, the Kies software has worked very well for everything from Kies mode (for syncing) to debugging for adb and development.
Download the Canada version of Kies, here: http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
Also, make sure any drivers you have tried to install in Windows 7 have been uninstalled, (you can do this by plugging in your phone and finding it in the device manager. Right click on it, and click uninstall. When the option to delete driver software comes up, check the box to confirm deletion of the driver upon uninstalling)
I have had zero problems with win 7 and the captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App
I tore my hair out with Kies as well until I plugged into the back USB ports on my computer. I was one of the first to discover this over on AndroidForums. I also discovered that the MTP Application (the app on the phone that enables USB syncing with Kies) won't work with LauncherPro or ADW.Launcher, so make sure you switch to TouchWiz before trying to use Kies.
Ok, I just switched the phone from Mass Storage to Samsung Kies. I turned off the USB Debugging and am downloading the software right now. The problem with plugging the phone is is that my computer doesn't even see it. It makes the USB connect sound and then when I go into My Computer it's not there. I'm going to try and connect to the back of my tower and see if that help. I have 32bit W7 and don't have ports in my keyboard. Thanks for the advise. I'll let you guys know if it works.
iLoki said:
Have you tried the Samsung Kies software?
I am on Windows 7 x64 and it works like a charm for me. I just can't plug into my front panel usb ports, so I use my keyboards powered USB and it works fine.
(If I plug into the front panel, my keyboard goes haywire, all of my LCD apps stop running and the keyboard falls into a disconnect/reconnect loop)
Other than that one small issue, the Kies software has worked very well for everything from Kies mode (for syncing) to debugging for adb and development.
Also, make sure any drivers you have tried to install in Windows 7 have been uninstalled, (you can do this by plugging in your phone and finding it in the device manager. Right click on it, and click uninstall. When the option to delete driver software comes up, check the box to confirm deletion of the driver upon uninstalling)
Click to expand...
Click to collapse
Iphone came out in July 2007, not 2006.
I have windows 7 Professional 64 bit on my computer at home and it works perfectly fine with my phone. I've used adb to send commands to it. I've also mounted the internal sdcard memory and transferred files back and forth to it. You have to download the usb drivers for your OS, install them first, then plug the phone in. Or you could just download and install the entire Samsung Kies package.
But I'm not sure what you mean by syncing with your computer. Its not like the iphone where it syncs with an application (unless you have an HTC and download and run HTC sync).
I have not had any compatibility problems with the captivate on windows 7. I use 2 different computers between work and home and have not had issues with either. I do, however, have the android SDK installed on both machines. Noting this I must mention that I had trouble getting my Aria to sync until I installed the USB drivers from the SDK packages.
This being said, you should not have to go through the hassle of downloading extra drivers to make the phone work on your system. It SHOULD be hassle free.
I have had issues with videos not showing thumbnail views in the gallery. I don't consider this a functional problem so I have not looked into it but it is annoying and I will address it soon.
My wife is on her 2nd iPhone and I have gone from WinMo to Android. This phone is phenomenal and even she is now seeing the limitations put on her device. It will take a lot to pull me from Android from this point.
meatrocket said:
I tore my hair out with Kies as well until I plugged into the back USB ports on my computer. I was one of the first to discover this over on AndroidForums. I also discovered that the MTP Application (the app on the phone that enables USB syncing with Kies) won't work with LauncherPro or ADW.Launcher, so make sure you switch to TouchWiz before trying to use Kies.
Click to expand...
Click to collapse
That really sucks because I liked Kies but switched to Launcher Pro.
chrisfast said:
Ok, I just switched the phone from Mass Storage to Samsung Kies. I turned off the USB Debugging and am downloading the software right now. The problem with plugging the phone is is that my computer doesn't even see it. It makes the USB connect sound and then when I go into My Computer it's not there. I'm going to try and connect to the back of my tower and see if that help. I have 32bit W7 and don't have ports in my keyboard. Thanks for the advise. I'll let you guys know if it works.
Click to expand...
Click to collapse
FYI - I could not use USB Debugging and Mass Storage at the same time until I installed Kies. Once Kies was installed, when USB Debugging was enabled, the phone defaulted to Mass Storage and everything worked great. You also don't need to put the phone into Kies mode to get it to connect after you install the software. The driver will still install, and you should hopefully be good from there.
Like the other posters above have said, if you're using a home replacement (ADWLauncher or LauncherPro for example) make sure you switch back to the stock TWLauncher (TouchWiz) before syncing with Kies with the phone in Kies Mode.
Good luck, I hope Kies does it for you, it did the trick for me.
I have Win7 x64 and it took me a full 4-5 days to get it to recognize my phone. I had the drivers installed from Samsung's site, but they would always fail when I plugged in my phone. Eventually someone let me in on Samsung's retarded joke - you have to use the back usb ports if you have a desktop. Works like a charm now. Also tested in WinXP and Vista x86, worked fine in both when using the back usb ports, crapped out and wouldn't recognize with the front ones.
try using Samsung Kies...
Ok, I have done everything that you guys have said, except switching to touch wiz. I don't know where that setting is in my phone. I have definitely made progress. My phone now shows a USB Connected Pic on the screen. My computer is realizing that there is something plugged in. And that's where the progress stops. I tell the phone to connect with Kies then I get an error message, "USB Not Recognized." It then says, "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." I'm starting to think there is something wrong with my phone's USB Port. Does that sound like something that could be causing all of this? Again, thanks to everyone who has chimed in.
Go to setting/application /manage app / look for launcher pro and clear defaults. Now press home and switch to TW launcher or download home switcher from the market. BTW try Doubletwist for your PC to sync your phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
Dxtra said:
Go to setting/application /manage app / look for launcher pro and clear defaults. Now press home and switch to TW launcher or download home switcher from the market. BTW try Doubletwist for your PC to sync your phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Ok, this just keeps getting more interesting for me. I did what you said and Launcher pro is not on the list. Did I inadvertantly do something to my phone by having it connected to my Mac? Either this phone is beyond me (very possible), or there is software missing from it.
After you go to manage application PRESS MENU/ show all application now look for launcher pro or the launcher you currently using.
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same issues with usb which I was able to solve by moving the usb cable to the back of my computer. Not really sure why that made a difference but it was required for several other users as well.
Sent from my SAMSUNG-SGH-I897 using XDA App
I bought my Captivate on day one, and from my personal experience, I've have little/no need to put the phone in Kies mode. The only usable feature to connecting the PC is for USB debugging using the SDK, or to put stuff on the SD Cards (int/Ext).
Yeah, the Kies interface may look nice, but if you sync to google on your pc, then your phone should already be syncing to google as well without having to connect to your pc.
Also, I believe people have assumed that you may have another launcher and not realize that you may have a stock phone, which won't have Launcher Pro or anything other than the default TouchWiz UI.
All I've done was root, install ROM Manager to backup the phone, and am now waiting for FroYo. Otherwise, I love this phone.
You sir, have won a chicken dinner. I am indeed running the stock app, and my phone is stock. I did find TW Launcher in apps and cleared data. Boy was that stupid. I ended up erasing all of my app shortcuts. Guess I am back to stage one. So.........any other ideas?
djtama said:
I bought my Captivate on day one, and from my personal experience, I've have little/no need to put the phone in Kies mode. The only usable feature to connecting the PC is for USB debugging using the SDK, or to put stuff on the SD Cards (int/Ext).
Yeah, the Kies interface may look nice, but if you sync to google on your pc, then your phone should already be syncing to google as well without having to connect to your pc.
Also, I believe people have assumed that you may have another launcher and not realize that you may have a stock phone, which won't have Launcher Pro or anything other than the default TouchWiz UI.
All I've done was root, install ROM Manager to backup the phone, and am now waiting for FroYo. Otherwise, I love this phone.
Click to expand...
Click to collapse
Don't be afraid to do a factory reset on the phone. I had a ton of problems and finally last night I had had it and did a factory reset. Almost every one of my problems, down to GPS and poor battery life are MUCH better now. I think something just got screwed up on my phone.
Also, I echo what people have said about where you plug it in. I had something so simple as a USB extension from the back of my computer that I could plug my phone into, and it wouldn't recognize my phone with it (Windows 7). Sometimes I think I could get it to work a little, but transfer rates were very slow if I did. I plugged it directly in and it worked flawlessly. Oddly enough, I can plug it into a USB hub on my MacBook and it works fine, so I don't know why that is.
Ok, I've just about given up on this venture, but am willing to try a reset. Dare I ask how to do that? Also, am I going to loose all of my contacts, apps, and movies? Thanks for the advise.
AJerman said:
Don't be afraid to do a factory reset on the phone. I had a ton of problems and finally last night I had had it and did a factory reset. Almost every one of my problems, down to GPS and poor battery life are MUCH better now. I think something just got screwed up on my phone.
Also, I echo what people have said about where you plug it in. I had something so simple as a USB extension from the back of my computer that I could plug my phone into, and it wouldn't recognize my phone with it (Windows 7). Sometimes I think I could get it to work a little, but transfer rates were very slow if I did. I plugged it directly in and it worked flawlessly. Oddly enough, I can plug it into a USB hub on my MacBook and it works fine, so I don't know why that is.
Click to expand...
Click to collapse
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
fast1fred said:
Not sure if this'll help, but have you created a Live account on your phone, that matches the same one on Zune?
Click to expand...
Click to collapse
I have a Live account, don't know about creating a Live account on my phone.
I don't have an XP computer myself to test on, but the only time Zune didn't see my Focus was when the focus was stuck (marketplace app crashed) - have you tried power cycling your phone and re-connecting?
gmfeld said:
I have a Live account, don't know about creating a Live account on my phone.
Click to expand...
Click to collapse
I have a Live account on live.com under my name. In the Zune software, my name is the same and then I have a Zune tag, which is different than my live.com login name. I don't have a Zune Pass because I don't want to spend any money on Zune.
I have rebooted my computer and restarted by Focus, and still Zune does not recognize any device connected to the computer even though my Focus is connected and indicates that it is charging, so I know it's connected.
cryptoknight said:
What version of Zune are you running? (Need 4.7) Are you getting audio feedback from XP that a device was connected? Do you see a power plug over the battery icon on your Focus?
My WP7 phone was only trickle charging until I used a different cable. If you just installed Zune 4.7 and the cable checks out... Reboot!
Click to expand...
Click to collapse
I can't find what version of Zune I am running, but I didn't download and install it to my computer until after I bought the Focus, so I assume it must be current. And yes, I do see the power plug over the battery icon, so I know the Focus is connected to the computer and charging, but Zune still doesn't see it as a connected device.
do you have xp sp3?
I think that is a requirement.
Anyways, if so, I would probably uninstall zune and reinstall.
I have xp and it didn't have any problems auto installing the drivers for my hd7 and connecting.
OK, I uninstalled and downloaded Zune again, and it still does not recognize my Focus as being connected.
Is there some setting on the Focus I'm supposed to adjust to allow it to be recognized by Zune?
im having this same problem. my phone was syncing up perfectly yesterday but now zune isn't recognizing my device
I had the same exact problem when I first got my Panther. It may sound silly but have you tried restarting your Focus? My wouldn't connect and once I restarted it, it connected with no problem.
I've tried multiple USB cords, deleting and reinstalling Zune on my desktop, turning my Focus off and on, and still the Zune program does not recognize any device as being connected, even though Windows sees a Windows Phone 7 as being connected and my Focus is getting powered.
Not being able to sync/connect to Zune seems like it will be a big handicap for this phone, so don't know if I will be able to keep it.
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
gmfeld said:
OK, it's now working for me. I think the problem was that I was using the extra USB connectors/chargers that I bought at the AT&T store. Just now I connected the Focus using the Samsung cord that came with the Focus, and my computer loaded drivers and Zune recognized the device.
Click to expand...
Click to collapse
that is weird. I rarely use original cords, think I'm using my camera's usb cord right now, and I've never had that problem. I hope samsung hasn't put some proprietary thing in the usb to make it the only one that will work (ala apple)
Same problem here. My Samsung Focus was syncing up fine the last time i connected to Zune. Now it will not recognize the device. My computer recognizes the phone and charges it just fine.
Zune doesn't recognize my WP7 via USB
I've been experiencing this issue now for a couple of weeks. I have hard reset it, reformatted it, and reboot every associated PC, and even tried different cables. Its as if the USB driver stored on the device has been deleted or corrupted. As with other users, my phone will charge when connected to the PC via USB, but Zune doesn't see it, and device manager doesn't see it anymore either. I even tried uninstalling the driver entry for it on one PC under device manager, in hopes that would force it to reinstall the correct driver, but no luck. Now it just doesn't exist.
I stopped in at an ATT store today and they don't even have a Zune workstation set up to test WP7 phones. Go figure.
gmfeld said:
I have the Zune software on my Windows XP computer, and a Zune account set up. When I connect my Samsung Focus to the computer, Zune does not see it as a connected device. I am using the USB cable that came with the phone, and I use that same USB port to connect my iPod without any problem.
Any suggestions?
Click to expand...
Click to collapse
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
alexdil said:
Hi All,
maybe this can help you ...
Launch your Samsung Focus’ dialer, and key-in ##634#. Press the call button, and you will reach the phone’s Diagnosis menu. Using that, enter *#7284# and a dialog box will appear, presenting you with the option to change the setting for USB (Zune to modem or ‘Modem, USB dialog’)
thank me if it worked
Click to expand...
Click to collapse
I have been trying this but for some reason I dont get a grey screen. Is there any other way?
UPDATE: So I got the dialog box, but I am still not able to connect. It would seem that the drivers are not recognized. i tried almost every file outhere, no luck. Any other suggestions? am on Windows 7 x64
I just realized that when i do the change above and it prompt for the reboot, after the reboot I check it and it goes back to zune. Should I be doing something else
Well I am having the same problem with my LG Optimus Quantum.
Using the factory USB cable, newest version of zune, etc etc. I have had my phone since launch, but yesterday bought my wife the same phone and hers DOES get recognized by zune. This is seriously pissing me off.
ADD: The PC itself seems to be recognizing the phone, as I have the "Your Device is ready to use" window, with ready to use beside USB Composite Device, LG LG-C900B, and Windows Phone USB
I am perplexed.
2nd ADD: SOLVED. I had to do a hard reset, which sucks because I had pictures on the phone but couldn't sync to save them, and the skydrive option was messing up too. But it is now being recognized by zune at least.
Hi all, Ive had my captivate for about a week now and have been playing with it, I've been all over the web trying to figure out why I can't sync it with my pc Ive tried both my laptop with windows 7 and my desktop running XP. Nothing will work ive downloaded the drivers from Samsung's site and kies and kies mini with no luck. No matter what i do it says device not recognized windows has stopped the device and nothing shows up on the phones screen it just shows its charging, I'm guessing its something I'm doing but i just don't know what. Once I had so much trouble I connected a Samsung flight to my PC that's running XP and it worked just fine. Can anyone help me out i want to root the captivate so i can get take off all this att crap!!!
Did you mount the phone after plugging it into your computer? You should pull down the notification bar and it should give you the option to copy files to/from computer.
Also, set you usb settings to mass storage. It's in settings...can't remember where on stock.
Sent from my SGH-I897 using XDA App
Yes I have put the phone in all the different usb settings debugging,media player, mass storage, ask on connection, kies. When I plug it in the only thing that changes on the phone screen is its showing its charging it doesn't give me any option to mount. The same cable will connect my old Flight phone and that phone transfers files just fine. This really has me stumped.
You downloaded and installed drivers from this site? http://www.samsung.com/us/support/downloads/SGH-I897ZKAATT
This may sound random and stupid but are you plugging into a USB that is directly connected to the motherboard (back of the computer)? If you're on a laptop there is no way to test this...basically, there was some issues before of people not having their computer recognize their phone and the issue was too low of power from the USB.
Hopefully someone else can chime in as well. I'm pretty new to this too so I can only think of fairly basic things.
Hi,
Quick background: Former sys admin with some Unix experience. Already own a Toshiba Thrive rooted with CWM. Gave that to the wife and got me the GT 7+. Read the forum here prior to buying. Rooted on day one.
Stats: GT-P6210 Build: HTJ85B.UEKL1 P6210UEKL1
PC: Windows 7 21 Bit Enterprise SP1
Kies: Kies_2.1.1.11124_17_6
Later on the first day, after installing aps, I installed latest version of Kies and plugged it in with the supplied usb cable in order to transfer some files to my Sandisk 32Gb microsd. Kies already running and debugging off as per the instructions. Results: Tab plays a notice and I see the MTP connected icon. My pc does NOTHING. No sound, no notice, Kies does nothing.
I unplugged and tried the other 3 ports. 2nd port gives me same result and on the 3 & 4 port I lose the tab's MTP notice and it begins charging.
So, this is what I have done in order:
1. Re-installed Kies--->same result. No MTP notice on tab.
2. Debugging on--->same
3. Tried in on my room mate's W7 machine---> Alas! I get a driver installation and I am able to see both drives. I quickly unplugged and thanked him.
4. Cleaned my pc by:
a. Deleting all USB controllers
b. Deleting all USB installations on registry (HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumUSBSTOR)
c. CCLEANER the whole system.
d. Turn off. Pull off battery. Press power button to drain motherboard.
e. Restart and re-install USB controllers.
f. Restart again.
5. Plug in again--->Tab plays a notice and I see the MTP connected icon. My pc does NOTHING. No sound, no notice, Kies does nothing.
6. Pull my hair, bang my head, wished I would have kept the Thrive. (just plug, and drag and drop)
Left it plugged to the pc overnight. Next morning I see the found new device on systray and it is trying to find drivers. I quickly open Kies and see some activity as it tries to connect. and after a few seconds, it stops. Result: No drivers installed, no Kies recognition, no drive letters, nothing.
8. At this point I ask my room mate to let me plug in on his pc to see if he still sees it and nothing happens on his pc.
9. I wipe the table back to stock.--->Tab plays a notice and I see the MTP connected icon. My pc does NOTHING. No sound, no notice, Kies does nothing. Then after I tried other ports, it begins charging and I lose the MTP notice.
10. I re-roo,t reconfigure the beast, and do a backup. Tablet is running smooth as silk, but it never connects. This all happened in the last three days.
11. Last thing I did, as I am writing this with the tablet plugged in to the pc and MTP notice on, was to un-mount the microsd and remount. MTP re-initializes and it does nothing.
I may be suspecting a cable and unfortunately, I am in no position to get my hands on another one in a timely manner. At this point, I could reflash back to a stock firmware, send back to amazon and wait for another one to come in three to four weeks (I am deployed to a remote area) and I just don't want to do that.
The tab runs great. Love the size and speed. I guess I can continue taking out the microsd card out every time I want to add a file, but I am afraid that it may eventually end up ruining the card and possibly the tablet.
Please help. I have scoured the internet, but all I ever find is solutions that I already have tried.
Thanks in advance,
Sal
you could use adb over wifi.. There are a few apps in the market for this. Does adb recognize the tab when its plugged in via USB?
Also try Android commander, it is a GUI based adb server, you should be able to navigate to sdcard/extstorages/ and your external card should be there
Sent from my HTC Glacier using Tapatalk
You could also use a file explorer like Root Explorer and Dropbox to transfer files back and forth.
Have you tried a different USB port on the PC? like one round the back.
Also, try without the sdcard in.
Ticked/unticked USB development/debugging on the tablet?
If it works on another computer though it would suggest its your own PC which has the problem, not the tablet.
tried with Linux on the same PC?
Does Odin see the tablet when in download mode?
if you have clockwork mod recovery, doesn't that have a USB mount option ? It does on my gs 2. My tab isn't with me to check.
Oh and kies has an option to reinstall the driver. Did you try with the older version of kies again?
Sent from my GT-I9100 using xda premium
ringnutz said:
you could use adb over wifi.. There are a few apps in the market for this. Does adb recognize the tab when its plugged in via USB?
Also try Android commander, it is a GUI based adb server, you should be able to navigate to sdcard/extstorages/ and your external card should be there
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
I'll try adb. I will install it and see if how it works. Time is tight so I will report later.
Sal
crunchie-uk said:
Have you tried a different USB port on the PC? like one round the back.
Also, try without the sdcard in.
Ticked/unticked USB development/debugging on the tablet?
If it works on another computer though it would suggest its your own PC which has the problem, not the tablet.
tried with Linux on the same PC?
Does Odin see the tablet when in download mode?
if you have clockwork mod recovery, doesn't that have a USB mount option ? It does on my gs 2. My tab isn't with me to check.
Oh and kies has an option to reinstall the driver. Did you try with the older version of kies again?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I have done all that you mentioned with the exception of Linux and Odin. I am not going to get into Linux as that would start a whole other project. I will install ADB to see if I can force the drivers.
I just tried the CWM mount USB mount but get "E: Unable to open ums lunfile (No such file or directory)"
Also, on my friend's pc worked once but not after that.
I will continue to explore the ODIN suggestion.
Thanks,
Sal
chad_k69 said:
You could also use a file explorer like Root Explorer and Dropbox to transfer files back and forth.
Click to expand...
Click to collapse
I use ES Explorer (wonderful app!) now. My end-state is not to have to remove the card every time I transfer a file.
Sal
EDIT: Sorry, I see now the dropbox suggestion. Yes that would work for smaller files, but I am not sure that dropbox can handle movie size files. It would be a last resort solution.
Thanks,
Sal
Adb is probably going to be your best bet. It can be a pain to set up at times, but in the long run is a must have for any Android device. Kies normally installs the drivers that adb uses, so hopefully you can get them to install. If it still doesn't work I would suggest swapping it out for a new tab, as much as that sucks. If you need help, I constantly check these forums, so I should be able to provide some support
Sent from my HTC Glacier using Tapatalk
ringnutz said:
Adb is probably going to be your best bet. It can be a pain to set up at times, but in the long run is a must have for any Android device. Kies normally installs the drivers that adb uses, so hopefully you can get them to install. If it still doesn't work I would suggest swapping it out for a new tab, as much as that sucks. If you need help, I constantly check these forums, so I should be able to provide some support
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
Well, got ADB installed and running. Set the path and ran it. Plug the tab with debugging clicked on, and got "MTP connected" on the tab's screen. At this point I am excited since I never seen the "MTP connected " on debug mode. I typed the "adb devices" command and got "List of devices attached" ___________________.
Yep, blank. Obviously the pc is not seeing it. My conclusions are the following:
1. Bad cable
2. Bad device
The fact that it recognized once on my room mates' pc and then none at all, and the fact that it was recognized on my pc for a brief random time, then it means that the device can't handshake with the motherboard and thus is a communication issue.
I'll try my luck with Samsung tech support and see if they can replace the cable.
Just thought of something, would installing Windows XP Mode under a Windows Virtual PC recognize new devices or just feed from the Windows 7 library?
Sal
saldman said:
Well, got ADB installed and running. Set the path and ran it. Plug the tab with debugging clicked on, and got "MTP connected" on the tab's screen. At this point I am excited since I never seen the "MTP connected " on debug mode. I typed the "adb devices" command and got "List of devices attached" ___________________.
Yep, blank. Obviously the pc is not seeing it. My conclusions are the following:
1. Bad cable
2. Bad device
The fact that it recognized once on my room mates' pc and then none at all, and the fact that it was recognized on my pc for a brief random time, then it means that the device can't handshake with the motherboard and thus is a communication issue.
I'll try my luck with Samsung tech support and see if they can replace the cable.
Just thought of something, would installing Windows XP Mode under a Windows Virtual PC recognize new devices or just feed from the Windows 7 library?
Sal
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Hmm, that is strange.. I was new to samsungs and when I tried to root it it took me a while because I didn't know that kies installed the drivers. After I installed it though adb devices showed my tab connected...
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You still haven't tried Odin in download mode though.it could just be a bad flash
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crunchie-uk said:
You still haven't tried Odin in download mode though.it could just be a bad flash
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I placed the tab on download mode and queried it from adb and got nothing. I then queried it via ODIN3 and got no response as well.
I have come to terms that it has to be the device or the USB cable. Just ordered two (yes, two) different type cables to test out the theory. If they don't do it, then I am sending the tab back to Amazon.
It takes about a week to get stuff shipped where I am at so I'll check in later and report.
Sal
Just an update.
I bought a cheap cable from Amazon for $ 3.31 US to test the cable theory and guess what? It worked.
Curse you Samsung for your lack of QC with your cables. I have read throughout most of the forums (not just this one) and it seems that cables for these devices are notoriously finicky.
While on the one hand, I am glad that I got a cable that works, Samsung owes me over thirty hours of my life that I had to spend on troubleshooting a brand new device.
The part that I hate the most is that when I tried to contact Samsung's tech support, all they kept telling me is that it must be my pc even after I told them all the troubleshooting that I had done. Yes, they played the blame game.
My Toshiba Thrive worked right out of the box with a standard micro usb cable.
Ok. Rant off.
Sal
Glad to hear you got it working. Personally I have a ftp server set up on my comp that I use to transfer files back and forth. Much easier IMO than having a cable every time I need something transferred
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I am running the June 19 build of a CyanogenMod based on version 11-20140620-Sultan-skyrocket (Android 4.4.4).
I was working to reorganize my music library and finally dump iTunes. I am experimenting with a new Music Player that requires a USB synch using MTP.
The main reason for the switch from iTunes is that a lot of my Music is Lossless encoded and it just takes up too much room on my phone. I could not find an iTunes synching solution that would transcode those large files to a smaller format during the synch process (unless I go with an iPod / iPhone).
When I switch my phone to MTP mode, the PC (Windows 8.1) does not recognize it. If I switch to Mass Storage (UMS) the phone shows up in the file explorer.
Any suggestions on how to get the MTP working would be appreciated.
Thanks
Go to device manager and look for the the icon with an exclamation mark, with your phone hooked up to usb. Right click on it and update software. Then go to where it says let me pick from a list..... Choose android composite adb interface. It'll ask you if your sure, just say yes.
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jd1639 said:
Go to device manager and look for the the icon with an exclamation mark, with your phone hooked up to usb. Right click on it and update software. Then go to where it says let me pick from a list..... Choose android composite adb interface. It'll ask you if your sure, just say yes.
Sent from my Nexus 5 using XDA Free mobile app
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Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
tomcrable said:
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
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Click to collapse
if its seen as a mass storage device but not mtp its a driver and/or win8 issue
tomcrable said:
Sorry for the slow reply and Thanks for the post. Unfortunately Windows would not let me update the driver in error in the Device Manager. It said it was an unrecognized USB Device and would not browse for additional drivers. I tried every way I could think of to "force" it.
Just to help determine what might be going on, I restored the ATT / Samsung ICS using CWM. Unfortunately I am having similar issues with that. Sometimes the USB connects and sometimes it is unrecognized. I tested the cables and my Windows 8.1 PC with my Galaxy 5 (stock ATT KITKAT) and everything seems to work fine. I guess the micro USB port on my phone must be going bad.
Thanks again
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Click to collapse
You might try this http://forum.xda-developers.com/showthread.php?p=42022027
Windows 8 can be a pita to get drivers installed
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