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[Q] HTC Desire down, stuck at the HTC boot screen after bad update

Hi everyone,
Let's go straight to the point here's what took my phone down :
I had HTC Desire that I rooted with unrevoked. A several days ago I was notified that a new OTA update (the 2.29.405.2 version, the 28.89MB zip file) was available, so I downloaded it and tried to install it. The update wouldn't install as my phone was rooted. I found on some forum some guy that said he had the same problem and managed to install the update by renaming the zip file update.zip and moving it to the root of the SD card so this is what I did.
Now my phone is stuck at the HTC white boot screen, keeps rebooting. When I boot it in recovery mode it displays an error message (see attached file) like :
SD cheking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
No image!
Loading...[PB99IMG.nbh]
No image or wrong image!
I'm really new to all this and any help is more than welcome!

Well as far as I can see that's not an error message, since I get the same messages when booting into my Recovery mode on Nexus One (and mine is working).
Did you try wiping the phone and / or flashing your previous ROM again?

Thx for your reply.
Yeah I tried factory resetting it. To flash a ROM do I need to have a working phone, or just a working bootloader ? And how do I know my bootloader is still working ?

From what I understood the bootloader is the menu you get in when pressing [Volume down] while turning your phone on. If so, I do have a working bootloader, and the last (but not least) thing I need to be working is a recovery.
So I tried to re-install unrevoked while running Linux, but Linux doesn't recognize the device. I'll give it another try while running windows since it recognizes the phone if it's in recovery mode.
In case it doesn't work, is there anything else I can try besides sending the phone back to HTC ?

lahitsitely78 said:
Hi everyone,
Let's go straight to the point here's what took my phone down :
I had HTC Desire that I rooted with unrevoked. A several days ago I was notified that a new OTA update (the 2.29.405.2 version, the 28.89MB zip file) was available, so I downloaded it and tried to install it. The update wouldn't install as my phone was rooted. I found on some forum some guy that said he had the same problem and managed to install the update by renaming the zip file update.zip and moving it to the root of the SD card so this is what I did.
Now my phone is stuck at the HTC white boot screen, keeps rebooting. When I boot it in recovery mode it displays an error message (see attached file) like :
SD cheking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
No image!
Loading...[PB99IMG.nbh]
No image or wrong image!
I'm really new to all this and any help is more than welcome!
Click to expand...
Click to collapse
The same thing happened to me several weeks ago while working on some settings and updates. I freaked out a lot, but this is what worked for me. It may work for you:
1. Remove the battery from the handset
2. Press & hold the power button on the handset for 10 seconds
3. Re-insert the battery
4. Press your volume down/up button (depending on what device you have) and while holding it, press the Power button.
I would suggest making a Nand Backup once you're in the HBOOT screen, but before you do it, chose the USB-PC Toggle option so that you can go into your phone via Windows Explorer and remove any flashable zip file your SD may have other than the ROM you want to flash.

what happend when you enter the recovery menu by selecting it with volum button and then power button to enter ? does it reboot into a green menu called clockworkmod ?
did you ever download a custom rom, such as for example defrost.zip and copy the file without unzipping it to your sd card, then select wipe all stuff you have and install that rom (zip) file. did you do that ?
i am also new to it and i have the same phone as you, but all works great for me, just needed to read many posts and tutorials here, then i did it and i am happy with it.

RobertVanHagar said:
1. Remove the battery from the handset
2. Press & hold the power button on the handset for 10 seconds
3. Re-insert the battery
.
Click to expand...
Click to collapse
Can you explain what it's gonna do and what are the risks ?
kasalamite said:
what happend when you enter the recovery menu by selecting it with volum button and then power button to enter ? does it reboot into a green menu called clockworkmod ?
Click to expand...
Click to collapse
It enters a menu with 4 items :
FASTBOOT
RECOVERY
CLEAR STORAGE
SIM LOCK
Then when I select RECOVERY it enters the HTC boot screen endless loop...
I tried using unrevoked but it didn't work, then I tried using a RUU but it didn't work either.
I'm kinda loosing hope here any other idea what I can try?

SOLVED
It's alright I managed to run a RUU while the phone was in the fastboot submenu of the HBOOT

well I got the same problem.
Is there a real solution to it?
entering in nandroid just wont work.

As I said running a RUU worked, even though it wiped all the data off the phone.

Desire S Stuck on HTC logo, bootloader stuck as well.

Hi everyone
I have a desire S that gets stuck on the HTC logo in startup and won't boot.
When i try to get to the bootloader- it works, but if i try to do anything, it just gets stuck.
Trying to get to recovery- it turns off and vibrates 7 times.
I try to do a factory reset- the moment i press the power button it gets stuck and won't respond
Same for everything else.
Anyone knows what can i do with this?
The device is unrooted, but S-off.

Did you even look before you made this thread? The most recent thread was from a user with what sounds like the same problem as you. Here's the link:
http://forum.xda-developers.com/showthread.php?t=2241721
Sent from my Desire S using xda app-developers app

Yes, i looked. a LOT.
This is not the same problem at all- he can get to recovery properly and do a factory reset, while i can't.

Well, perhaps you have done already, some things i 'll mention but..
Simpliest:
1. Remove battery and wait at least a minute before putting it back
( preferably switch the phone off- if you can )
2. Boot it again, connect to pc, check whether fastboot sees your device...
( you said you're not able to boot the system on it- so no ADB )
Try to reboot via fastboot issuing command
fastboot reboot
In case it didn't work
1.flash recovery again ( clockworkmod or 4ext )
and see what happens-when you'll have succeded,
try again to get to recovery from bootloader,
Optional:
when you get there , flash superuser zip
( If you'll still not be able to boot in to system , you may attempt to flash
some other rom- as .zip via recovery )
2. May also attempt to restore factory image on the phone ( RUU )
which proceeds from fastboot...
If all the above fails, there is an article you may be interested in reading,
that hopefully is not your case but....your call
http://forum.xda-developers.com/showthread.php?t=1284196
Edit: if it is unrooted, it may even still have stock recovery -
nothing you may easily interact with, on the level given by custom...

HTC Sensation stuck on htc logo after flashing

Hi Guys,
I have a HTC Sensation Z710e , i tried rooting it through HTC DEV and i was successful doing that and as well i have CWM recovery module in the ROM using HTC one X. It was unlocked and S-ON after the process . But accidentally i flashed my kernel and right now i am stuck on the HTC logo screen and nothing seems to be working.
Please help me in this issue.
Thanks in advance.

dwaraksan said:
Hi Guys,
I have a HTC Sensation Z710e , i tried rooting it through HTC DEV and i was successful doing that and as well i have CWM recovery module in the ROM using HTC one X. It was unlocked and S-ON after the process . But accidentally i flashed my kernel and right now i am stuck on the HTC logo screen and nothing seems to be working.
Please help me in this issue.
Thanks in advance.
Click to expand...
Click to collapse
Hi,
Download a working boot.img of a kernel/sense ROM
Then put it in main folder of adb stuffs, then open command prompt and navigate there, while your phone is connected via usb in bootloader, then type this:
fastboot flash boot boot.img
Spit out from an HTC Sensation XE, a revived device while was dying due to lack of support, with TeamVenom, and other astonishingly amazing developers' benignity...

ashkan-khatar said:
Hi,
Download a working boot.img of a kernel/sense ROM
Then put it in main folder of adb stuffs, then open command prompt and navigate there, while your phone is connected via usb in bootloader, then type this:
fastboot flash boot boot.img
Spit out from an HTC Sensation XE, a revived device while was dying due to lack of support, with TeamVenom, and other astonishingly amazing developers' benignity...
Click to expand...
Click to collapse
Hi,
As am new to Anroids can you please elaborate it the process or can you give any specific link to follow the guide!
Thanks .

dwaraksan said:
Hi,
As am new to Anroids can you please elaborate it the process or can you give any specific link to follow the guide!
Thanks .
Click to expand...
Click to collapse
from here see extra 1 step
http://forum.xda-developers.com/showthread.php?t=1631861

dwaraksan said:
Hi,
As am new to Anroids can you please elaborate it the process or can you give any specific link to follow the guide!
Thanks .
Click to expand...
Click to collapse
Here is a guide on flashing boot.img
http://forum.xda-developers.com/showthread.php?t=1631861
Read the flashing boot.img section in this thread
Also since you are flashing with S-On, I would suggest you follow the other stuff in this thread too...specially the part about using 4EXT recovery
I too had this problem when I flashed my first rom.....it is because our phone is S-On and cannot update the boot partition on its own...it has to be done manually....the best solution to this problem is using 4EXT recovery

rzr86 said:
from here see extra 1 step
http://forum.xda-developers.com/showthread.php?t=1631861
Click to expand...
Click to collapse
Hi ,
I tried a OTA from VenomS3.1.2 to 3.1.3 on my S-off Sensation.
It rebooted with a android symbol and a exclamation sign.
It wa stuck for a while and hence i rebooted my phone and got to see my mobile doesnt charge at all from any source
So i went to the recovery and tried to reinstall the OS .
I did the following:
1)wipe cache partition
2)wipe dalvik cache
3)wipe data/factory reset
4)install zip from sd card and installed venomS3.1.2
The mobile rebooted and got back to the recovery screen . I tried rebooting again and reinstalled the zip after clearing cache , but still im unable to go past the CWM recovery page [v5.0.2.2]
PLease help me out ..There is very little juice left in my phone to do anything .cos my phone also stopped charging

elixir.bash said:
Hi ,
I tried a OTA from VenomS3.1.2 to 3.1.3 on my S-off Sensation.
It rebooted with a android symbol and a exclamation sign.
It wa stuck for a while and hence i rebooted my phone and got to see my mobile doesnt charge at all from any source
So i went to the recovery and tried to reinstall the OS .
I did the following:
1)wipe cache partition
2)wipe dalvik cache
3)wipe data/factory reset
4)install zip from sd card and installed venomS3.1.2
The mobile rebooted and got back to the recovery screen . I tried rebooting again and reinstalled the zip after clearing cache , but still im unable to go past the CWM recovery page [v5.0.2.2]
PLease help me out ..There is very little juice left in my phone to do anything .cos my phone also stopped charging
Click to expand...
Click to collapse
connect it to pc via usb in fastboot mode
open a cmd window in your adb and fastboot folder and do
fastboot reboot

rzr86 said:
connect it to pc via usb in fastboot mode
open a cmd window in your adb and fastboot folder and do
fastboot reboot
Click to expand...
Click to collapse
Hey thank you for replying,
My phone is completely out of charge now .
The phone doesnt charge now .
I could only think of charging the battery by some means before i could try what you said.
Is there anything else i can do apart from finding a charged battery ?

elixir.bash said:
Hey thank you for replying,
My phone is completely out of charge now .
The phone doesnt charge now .
I could only think of charging the battery by some means before i could try what you said.
Is there anything else i can do apart from finding a charged battery ?
Click to expand...
Click to collapse
plug it in your pc
see if it charges from there

Hey i left my phone connected to the PC .It dint charge up .Hence i removed the battery and replaced it and now when i connected the led glows orange. But the device doesnt boot up

elixir.bash said:
Hey i left my phone connected to the PC .It dint charge up .Hence i removed the battery and replaced it and now when i connected the led glows orange. But the device doesnt boot up
Click to expand...
Click to collapse
you should leave it like that some time , becouse the battery is to drained

Mile_zdr said:
you should leave it like that some time , becouse the battery is to drained
Click to expand...
Click to collapse
Oops i mean , the mobile turns on now but it doesnt go past the HTC screen .Before it came to the CWM recovery screen and would stay there but now it keeps rebooting on its own when it tries to go past HTC logo :crying:

elixir.bash said:
Oops i mean , the mobile turns on now but it doesnt go past the HTC screen .Before it came to the CWM recovery screen and would stay there but now it keeps rebooting on its own when it tries to go past HTC logo :crying:
Click to expand...
Click to collapse
remove your battery and reinsert than try to go in recovery (trought bootloader (Volum down + and power button)

elixir.bash said:
Oops i mean , the mobile turns on now but it doesnt go past the HTC screen .Before it came to the CWM recovery screen and would stay there but now it keeps rebooting on its own when it tries to go past HTC logo :crying:
Click to expand...
Click to collapse
flash the boot.img of the rom via fastboot command
see if it boots
otherwise full wipe and reflash the rom
if that fails too then change recovery and reflash the rom

Mile_zdr said:
remove your battery and reinsert than try to go in recovery (trought bootloader (Volum down + and power button)
Click to expand...
Click to collapse
Hey thanks for replying,..
Im now in recovery but the device stopped charging now.. Nw what shd i be doing

elixir.bash said:
Hey thanks for replying,..
Im now in recovery but the device stopped charging now.. Nw what shd i be doing
Click to expand...
Click to collapse
If you have cwm recovery when you are in recovery the phone stop with charging when you get out from recovery it will charge , for now turn of your phone and charge it well and that try to reflash the rom you want or restore the backup if you have or like @rzr86 said try with changing your recovery to 4ext if now have cwm

rzr86 said:
flash the boot.img of the rom via fastboot command
see if it boots
otherwise full wipe and reflash the rom
if that fails too then change recovery and reflash the rom
Click to expand...
Click to collapse
err.. sorry how do i do that ?
can you please explain..
I could see a fastboot option in the device .. i have connected the device to the PC thru usb..
I try adb devices and i get the device as offline..

elixir.bash said:
err.. sorry how do i do that ?
can you please explain..
I could see a fastboot option in the device .. i have connected the device to the PC thru usb..
I try adb devices and i get the device as offline..
Click to expand...
Click to collapse
enable usb debugging mode from settings
boot to the bootloader and connect the device to pc(in the hboot screen should say fastboot usb)
if it doesn't say that select fastboot
extract the boot.img from your current rom you have installed and place it in your adb and fastboot folder(in your pc)
open in that folder a cmd window and type the command
fastboot flash boot boot.img
fastboot reboot

Mile_zdr said:
If you have cwm recovery when you are in recovery the phone stop with charging when you get out from recovery it will charge , for now turn of your phone and charge it well and that try to reflash the rom you want or restore the backup if you have or like @rzr86 said try with changing your recovery to 4ext if now have cwm
Click to expand...
Click to collapse
Hi ,
i tried to reflash my phone with Venom S3.1.2 , the one which i had earlier installed . The installation completes without any error but the device reboots over and over and comes to the recovery screen itself.
I tried to restore a backed up file .It says MD5 checksum error.. Does it makes sense?
Shouold i root my device once again or something like that?
Could you please explain how i can change my recovery from cwm to 4ext or probably direct me there ?

elixir.bash said:
Hi ,
i tried to reflash my phone with Venom S3.1.2 , the one which i had earlier installed . The installation completes without any error but the device reboots over and over and comes to the recovery screen itself.
I tried to restore a backed up file .It says MD5 checksum error.. Does it makes sense?
Shouold i root my device once again or something like that?
Could you please explain how i can change my recovery from cwm to 4ext or probably direct me there ?
Click to expand...
Click to collapse
only step 2
http://forum.xda-developers.com/showthread.php?t=1631861

stuck up at no boot or recovery image

Hi geeks of this forum
I am stuck up at Fastboot mode- no boot or recovery image after i tried flashing my jz054k to JRO03E ... i was using nexus root toolkit 1.6.3. SO i happened to restore which lead to this problem. I am trying my best to get through it but all failures. PLs help me!
I love my Nexus s
Model number i9020kc1 :crying:

Him85 said:
Hi geeks of this forum
I am stuck up at Fastboot mode- no boot or recovery image after i tried flashing my jz054k to JRO03E ... i was using nexus root toolkit 1.6.3. SO i happened to restore which lead to this problem. I am trying my best to get through it but all failures. PLs help me!
I love my Nexus s
Model number i9020kc1 :crying:
Click to expand...
Click to collapse
... ... http://forum.xda-developers.com/showthread.php?p=42324740#post42324740 ... ...

Setting.Out said:
... ... http://forum.xda-developers.com/showthread.php?p=42324740#post42324740 ... ...
Click to expand...
Click to collapse
i have tried some CMW 6.x.x.x.IMG recovery types... but al failures... Unable to atleast see the home screen to do something. Only "NO BOOT OR RECOVERY IMAGE" is seen all time...
Pls Guide Me Through Proper Instruction..."Setting Out" ..pls..

Him85 said:
i have tried some CMW 6.x.x.x.IMG recovery types... but al failures... Unable to atleast see the home screen to do something. Only "NO BOOT OR RECOVERY IMAGE" is seen all time...
Pls Guide Me Through Proper Instruction..."Setting Out" ..pls..
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1766475
Download this program for your computer, follow the instructions, Flash your phone back to stock (using bricked mode), You will need to re-install a custom recovery, and then flash in the rom ect...
Make sure you do a clean flash, for ANYTHING you install on your phone..

Setting.Out said:
http://forum.xda-developers.com/showthread.php?t=1766475
Download this program for your computer, follow the instructions, Flash your phone back to stock (using bricked mode), You will need to re-install a custom recovery, and then flash in the rom ect...
Make sure you do a clean flash, for ANYTHING you install on your phone..
Click to expand...
Click to collapse
yeah had actually installed this program and have gone into this mess.. Can u guide me .....i kno w i am going kiddish in this .. but yes ofcourse for this time because i want to see my nexus back to life

Him85 said:
yeah had actually installed this program and have gone into this mess.. Can u guide me .....i kno w i am going kiddish in this .. but yes ofcourse for this time because i want to see my nexus back to life
Click to expand...
Click to collapse
1. make some coffee
2. get a comfy chair
3. read, read, read...
4. now that you have read about your issue and how to use the toolkit.. (while you are shaking your head no, and are just continuing to read only this...)
5. I am assuming that you are unlocked and have the correct drivers installed, because you already read and followed the instructions.. ;P
6. Boot into your bootloader.. (volume + and power)
7. Open the program (nexus root toolkit)
8. Plug your phone into your computer using the usb cable
9. Using the program, click the "flash to stock" (bricked) option.. If your device isn't recognized, or connected.. You missed a step while you were reading and learning about how to use the toolkit.. or if you don't have a recovery image, you need to find one, or possibly the tookit can download it for you..
10. Keep clicking "ok"
11. A black box will open on your computer.. telling you that it's fixing your phone.. your phone will reboot and you'll celebrate!!..
Now you have a restored to stock phone, without a custom recovery, it isn't rooted, but it is unlocked..
12. You want a custom phone?
13. Use the toolkit that you have now mastered.. because you read on how to do this..
14. Download the .zip files you want to install on your phone (making sure that it is for your phone, as wrong files will break your phone) transfer them to your phone...
15. You open and use the toolkit, ADVANCED/ BOOT RECOVERY... WIPE (DALVIK, CACHE, DATA)/ INSTALL ZIP(s) wiping dalvik and cache for additional installs.. ROM, then KERNEL, then ect..
16. You become addicted to flashing, thinking you can make it better, faster, better battery..
17. You break it again and re-read this, and the other forums you didn't read the first time.. and start over again.. lol..

Setting.Out said:
1. make some coffee
2. get a comfy chair
3. read, read, read...
4. now that you have read about your issue and how to use the toolkit.. (while you are shaking your head no, and are just continuing to read only this...)
5. I am assuming that you are unlocked and have the correct drivers installed, because you already read and followed the instructions.. ;P
6. Boot into your bootloader.. (volume + and power)
7. Open the program (nexus root toolkit)
8. Plug your phone into your computer using the usb cable
9. Using the program, click the "flash to stock" (bricked) option.. If your device isn't recognized, or connected.. You missed a step while you were reading and learning about how to use the toolkit.. or if you don't have a recovery image, you need to find one, or possibly the tookit can download it for you..
10. Keep clicking "ok"
11. A black box will open on your computer.. telling you that it's fixing your phone.. your phone will reboot and you'll celebrate!!..
Now you have a restored to stock phone, without a custom recovery, it isn't rooted, but it is unlocked..
12. You want a custom phone?
13. Use the toolkit that you have now mastered.. because you read on how to do this..
14. Download the .zip files you want to install on your phone (making sure that it is for your phone, as wrong files will break your phone) transfer them to your phone...
15. You open and use the toolkit, ADVANCED/ BOOT RECOVERY... WIPE (DALVIK, CACHE, DATA)/ INSTALL ZIP(s) wiping dalvik and cache for additional installs.. ROM, then KERNEL, then ect..
16. You become addicted to flashing, thinking you can make it better, faster, better battery..
17. You break it again and re-read this, and the other forums you didn't read the first time.. and start over again.. lol..
Click to expand...
Click to collapse
Hey!!
Thanks for awesome tip
I could finally do it
Thanks a ton for sparing your precious time U rock!!

odin
Him85 said:
Hi geeks of this forum
I am stuck up at Fastboot mode- no boot or recovery image after i tried flashing my jz054k to JRO03E ... i was using nexus root toolkit 1.6.3. SO i happened to restore which lead to this problem. I am trying my best to get through it but all failures. PLs help me!
I love my Nexus s
Model number i9020kc1 :crying:
Click to expand...
Click to collapse
you can try a odin file to reinstall rom.

[Q] Need Help MB865, Custom ROM problem

Hi friends,
After the installation of Custom ROM (CyanogenMod), an error started appearing at top bar on every boot saying "Customer ID error, contact the provider. Boot to Suspended/TCMD"... I'm 100 sure that I've made backUp of CID during ROM installation via BMM.
It kept going for many days and suddenly one day my Atrix2 went on Stock ROM automatically while booting which was missing & hence Robotic Android sign with Caution appeared on screen. I, then, restarted my phone but only white screen appeared showing nothing :[email protected]
Now my phone will boot, but only as far as the Motorola splash screen, then it has only white screen for one or half minute and then again reboot automatically, and this circle will continue....
I tried Flash Boot using RSD_Lite while going to AP FastBoot but it didn't detect my phone, although I've installed all the necessary drivers for my phone (I think that's might because of missing IMEI).
Is there any expert who can help me to bring my phone back???

You need reboot via BP tools to boot your phone. Then you'll need root it, then progrm reboot your phone - screen turns black - hold both vol buttons to enter bootmenu when choose with vol down button bp tools and enter it with power button. A
When install bmm and reboot your phone. Restore your cid via bmm
Sent from my Atrix 2 using Tapatalk

Half problem solved bro, Need further assistance
turffe said:
You need reboot via BP tools to boot your phone. Then you'll need root it, then progrm reboot your phone - screen turns black - hold both vol buttons to enter bootmenu when choose with vol down button bp tools and enter it with power button. A
When install bmm and reboot your phone. Restore your cid via bmm
Sent from my Atrix 2 using Tapatalk
Click to expand...
Click to collapse
Thanx Bro, everything went good but after rooting my Atrix2, when I go to bmm recovery during boot and select "Restore CID" my sd card is opened but I am unable to find the Backup file of CID.
For further investigations I selected BACKUP CID, and i got message that FILE ALREADY EXIST.
It means my CID file is present somewhere but i'm unable to find it. The path shown is as ----> ( Path : /ext )

Figured it out!
Thanks Guyz for your support, I figured the problem out...
BMM made a folder as "ClockWorkMod" on sd card where it placed the .img file of CID and all back-ups.