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[Q] Wifi signal high but no internet connection (Samsung Galaxy i5500)

I just upgraded my router to a wireless one. Firstly, it's connected via ethernet to a PC and it is happily getting internet access.
On my i5500 I get a strong wifi signal. Wifi Analyser shows the signal at max constantly. I can also connect with Gmote and it works just fine.
The problem is that I can't actually access the net at all from the phone.
So basically I know that my phone is talking to the router with no problem. It's just getting out onto the internet.
Does anyone know of a solution?

try logging into your router and change the broadcast channel to something else and test it again. it should be something like a/b/g mode... define a single channel and see if it works.

I had originally thought that was working. It did for the first few minute where I had connection but then it just dropped.
I have noticed that I have some very small bursts where I can connect.
Do you think that trying the different channels may be the solution?

I have the same problem. Have you found a solution?

Still no solution. I went through every channel and every encryption method.
So far I've found that having the channel set on 'Auto' and then disabling encryption seems to give me internet connection through WIFI for at least the initial period but it eventually drops. But that's also not always.
I've also Googled it to death and found nothing. If you do find the solution please post it here and I'll do the same.
Maybe we can help each other.

make sure you entered the right password of wlan.
use a pc to connect the router and in the wlan you'll find the password.

Ok, just to clarify. My phone connects to the Router via WLAN. In fact I can use Gmote to control my PC. So the WLAN connection is great.
The problem is accessing the internet when using that connection.

I had similar problems with a router last year. I resolved the issues by flashing DD-WRT firmware. The manufacturer's firmware was junk.
Sent from my ADR6300 using XDA App

I had that idea but they don't have firmware for my router yet. I have asked them if they intend to make one.

Any chance the firewall on your phone is blocking your browser from using the Wifi?
Sent from my DInc via XDA App

I have no firewall on my phone.

Ok I've tried some new stuff and they I've had the longest connectivity so far (which is about half an hour).
First I made sure my Wifi wasn't set to turn off when the screen goes to sleep. Second, according to a forum I read, Netgear recommends channel 7. If that channels doesn't work try 1,3,6,9,11,13.
I then disabled encryption.
Fortunately no one near me uses Wifi at all and I've got the kind of walls that stop the signal from getting outside.
Anyway. It's working so far but I'll monitor and report.
[edit] And I forgot. The router was checking for firmware but it wasn't actually finding so I downloaded it myself. Seems that also made a difference.

Ok. I can confirm after 2 and a half hours my internet connection is stable. I even left half way through and when I came back it connected perfectly.
So as a summary here's what I did:
1) Get latest firmware
2) Change channel to 7
3) Disable encryption
I will change encryption and see if it still works

[Q] Wi-Fi not working. Am I the only one?

Okay, a little about my setup. I have tested on Slim ICS 2.7, 2.9; Codename Android 1.4, 1.5.5; as well as AOKP (I dont know exact builds, but am on the latest now - build 28). I have a Cradlepoint MBR 1000 which is a b/g/n 4g router (though I only have cable hooked up - was bought originally to allow me to broadcast my Clear 4g service, but Clear doesnt work where I live now).
EVO 3D, iPhone 4s, All my laptops, HeroC, Kyocera Echo, Roku...I mean everything connects to my Wi-Fi EXCEPT my NS4G...WTH?
Does anyone else have this issue?...could it be some settings with the N router?...I cant believe everything but this phone works.
Please help. It is so frustrating to be limited to 3g that works intermittently while I am at home. I have all my apps from the Google Play backed up to my sdcard so I dont have to connect to install them...it is a huge pain. Thanks in advance

Need some more description. What settings do you have on the router, how have you tried to connect, does it connect then drop out, can you see the network at all, etc?

Either your phones wifi hardware is gone or your house.
So here's what you can do to narrow down on the problem.
Tell me if you can connect to any other wifi hotspots outside your house. If it does connect then problem is router if it doesn't than problem is with the phone.
Good luck.
Sent from my Nexus S using Tapatalk

Does it detect any Wi-Fi networks at all?
Does it detect any Wi-Fi networks at all? or just can't make the connection

I have the same problem but only at home .I don't anderstand a lot about this, I change my rom with ice scream sandswich 4.0.4 it was working with 4.0.3. Where is the problem. Thanks for your help.
Sent from my GT-I9000 using xda premium

shockem said:
Either your phones wifi hardware is gone or your house.
So here's what you can do to narrow down on the problem.
Tell me if you can connect to any other wifi hotspots outside your house. If it does connect then problem is router if it doesn't than problem is with the phone.
Good luck.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Not necessarily. Setup of each router can change in numerous ways so as to stop certain devices from working, as can certain phone settings not allow connecting to certain routers. It is not quite so black and white, and we already know the router works.
daviki said:
I have the same problem but only at home .I don't anderstand a lot about this, I change my rom with ice scream sandswich 4.0.4 it was working with 4.0.3. Where is the problem. Thanks for your help.
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
Sounds like a channel setting problem. Easiest way is to open up your router config and change the channel between 1 and 12 and this shouldn't happen again. Alternatively you could mess around with your build.prop.

Harbb is right, you might want to test several things within your router:
Change channels (use 1, 6 or 11-12)
Set it to only use on b/g connections (don't use n)
Different authentication methods (WPA2 with AES, etc)
And make sure you don't have a limit on your DHCP settings (just to make sure you don't have a ton of devices connected so it's not handing more IPs) or MAC filter.

Okay, sorry for not replying sooner. I posted this, then went to bed.
@Harbb:
It does see the network, lets me connect, put in the password, and says it is connected. It always says the connection is poor when I know it should be a good connection. The phone then shows the wifi icon and up and down arrows inside of the icon...I never see a portion of blue. When I try to download from the market, it will act like it is working, then the icon will disappear/reappear numerous times before it tell me there is not a connection.
As for my router setup. I do not know what information will help in this but here is some info: I do not have MAC filtering on, WISH is active (dont use it), WPA2 Only Personal AES (this is what I use), Channel 6 (I have tried channel 11 because I read somewhere the Wii needed 1 or 11 or one of my devices needed it), Transmission rate is Best, Channel is Auto 20/40 MHz, Mixed b/g/n (to utilize N and G, it has to be on this setting, there isn't an option for Mixed n/g), it is set on 192.168.0.x, NetBIOS mode type is Mixed (Broadcast then Point to Point).
@shockem I have not tested it with any other hotspot to see if it is just a problem with that router and this phone. I will try if I can find an open hotspot and let you know.
@Billchen0014 It does detect the network and connects, but drops it constantly...I cant even download a <1MB file from the market.
@Harbb (2) Going by your advice to daviki...it looks like I need to check another router. I go by a Starbucks, so I will try their hotspot...unless it isn't free, then Ill look around.
Thanks everyone who is helping me with this.
@Oogway, I will try G only and see what happens...if I use Mixed it has to be g/b or b/g/n. As for DHCP there is only 2 maybe 3 devices connected and No MAC filtering

Could it be the Wifi country code issue?

Is that something on the phone? Also, I tested different channels (1, 6, 11) as well as b/g and g only. Still no go.
Sent from my Nexus S 4G using XDA

Thanks for the info. Test another hotspot (preferably one with a wpa2 password too if possible) and let us know. I'll reply later with some things to try as I gotta get going.

Okay, I did test one more thing. I sat right next to the router and it had full bars. Stayed full and my speed tests were great. Moved to where I sit on the couch about 30 walking steps away and no connection. I know the signal reaches because it is where I use laptops and other devices. The PS3 and Wii are further away and have no issue. It is not a clear path, but there aren't any doors between the router and the couch.
Just some more info...leading me to believe it is an issue with the phone. I get horrible service with Sprint also, so it may be connected. I don't know.
Any ideas? Is it just because of how far away I am?
Again, thanks everyone for the help. It has been so frustrating ever since I got the phone.
Sent from my Nexus S 4G using XDA

Wifi Analyzer can give you a dB reading on the signal strength if you'd like to try that from a distance too. Wifi at uni likes to show low bars quite often, however alot of the time i have great signal and it shows through wifi analyzer. May not be related since uni is a peap connection, but worth a shot anywho. Might give another hint on whether you should seek out warranty or router settings.

encryption is not compatible RANT

I have all kinds of computers tablets and gadgets. I have had no problems connecting to my wireless network until the Microsoft Surface came along. My router is the Motorola NVG 510. It doesn't have many settings that can be changed. I am using WPA2 Personal AES and a password. The only way I can Connect My Surface to this network is to turn off encryption. l had the same problem with the Surface RT. .
Tried for 24 hours now to connect... AT & T Says the problem is Microsoft related and Microsoft blames AT & T . l GIVE UP!!. Returning the Surface and going to keep my Samsung Slate 7 . . . has Windows8- WiFi and 3G. . .

how the hell do AT&T come into your wireless settings?

SixSixSevenSeven said:
how the hell do AT&T come into your wireless settings?
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Click to collapse
It is AT&T's router. I have Uverse and this is the one they gave us.Motorola should be who i call if anyone but the problem is Microsoft's ..All others have no problem connecting

shEEEsh said:
I have all kinds of computers tablets and gadgets. I have had no problems connecting to my wireless network until the Microsoft Surface came along. My router is the Motorola NVG 510. It doesn't have many settings that can be changed. I am using WPA2 Personal AES and a password. The only way I can Connect My Surface to this network is to turn off encryption. l had the same problem with the Surface RT. .
Tried for 24 hours now to connect... AT & T Says the problem is Microsoft related and Microsoft blames AT & T . l GIVE UP!!. Returning the Surface and going to keep my Samsung Slate 7 . . . has Windows8- WiFi and 3G. . .
Click to expand...
Click to collapse
Never had an issue with any form of encryption with the Surface RT - it's got the standard windows 8 wifi stack and connects to anything I throw at it, including WPA2/AES.
Not sure why you're having an issue, but you haven't given us much to go on for troubleshooting.

And getting a real router isn't possible?

Talon Pro said:
And getting a real router isn't possible?
Click to expand...
Click to collapse
Apparently this (MOTOROLA NVG510) router is the only one I can use in my area with U-Verse.

Thats bull. Is it a combo router/modem? If so you should still be able to hook up a wireless router off of that if it has at least one ethernet port.

see thats what BT claimed when they installed BT infinity at my grandparents but we dont have the stock router running off of it

Thanks for the suggestions. I returned the Surface. I don't know enough about routers and modems to install anything else or even how to buy something else. On the other hand. Annoys me that every gadget I own (and there are many) connects with no problem EXCEPT the surface.
diane

Your router is old. Something is probably interfering with the Surface Pro's connectivity. Your SP's wifi card isn't busted if it can connect without encryption. It shouldn't have a problem. I'd suggest ditching the modem's wifi and buying a router and using that instead for wifi and leave the modem alone.
99% sure it's a setting in your router that's causing you to not be able to connect a new device through wifi.

First port of call when having wifi issues is to remove all encryption/security settings and have it as a fully open network, if that works then slowly add security/encryption until you find out where it falls over, worse case scenario is a network that appears to be open but uses MAC address filtering to keep people out.

Trig0r said:
First port of call when having wifi issues is to remove all encryption/security settings and have it as a fully open network, if that works then slowly add security/encryption until you find out where it falls over, worse case scenario is a network that appears to be open but uses MAC address filtering to keep people out.
Click to expand...
Click to collapse
the problem was for sure the modem. There are no settings to tweak... It's gotta be the worst modem on the planet-but then U.verse doesn't feel any faster than my old ATT DSL connection. I asked to have my DSL back and ATT said that was not an option. ATT told me this modern is the only one for my area. Maybe it is time I looked into Brighthouse. I am sure there is a way around that modem but in my frustration I returned the Surface. Very sure I will buy another Surface . . I still have my Samsung Slate 7 with Windows 8... Another plus is it has a 3G connection. the more I use Windows 8 the more I like it, wish the Slate was a bit smaller.

Wireless encryption is done router side rather than modem side. You can use the ISP's modem and the connect it to an aftermarket router without issue. Its impossible for the ISP to prevent that. If its a combo modem and router then it is still possible to do.
All routers must have settings, unless you mean it has limited settings.
I've lucked out personally. My ISP's free router isn't the best on the planet but as a freeby is great. Full range of settings. Its a combo modem/router in one but I haven't had issues with that and it is perfectly happy for me to plug other routers into it (which I did once as an ethernet extension cable of sorts, otherwise my other routers are inferior) or according to a friend who used to be on the same ISP it quite happily connects to other modens and acts as a router perfectly fine still.

SixSixSevenSeven said:
Wireless encryption is done router side rather than modem side. You can use the ISP's modem and the connect it to an aftermarket router without issue. Its impossible for the ISP to prevent that. If its a combo modem and router then it is still possible to do.
All routers must have settings, unless you mean it has limited settings.
I've lucked out personally. My ISP's free router isn't the best on the planet but as a freeby is great. Full range of settings. Its a combo modem/router in one but I haven't had issues with that and it is perfectly happy for me to plug other routers into it (which I did once as an ethernet extension cable of sorts, otherwise my other routers are inferior) or according to a friend who used to be on the same ISP it quite happily connects to other modens and acts as a router perfectly fine still.
Click to expand...
Click to collapse
We already tried to tell him that and he wouldnt listen.

>We already tried to tell him that and he wouldnt listen.
OP's name is Diane.
Secondly, as posted in the OP, the device is a Motorola NVG 510. A 10-second lookup would show that it's a combined ADSL2+router, and it's not a simple matter of swapping out a router. Combined-function devices are SOP for leased models, since it saves the company money over having two boxes.
http://google.com/search?q=Motorola+NVG+510
It's a Surface problem. The user shouldn't be expected to mess with things like router settings and learn to be a geek. The device in question is obviously in popular use, and it's up to MS to get it right. The OP did the correct thing in returning the Surface.
However, for those with more tech savvy, the above search produces this help page for the modem+router,
http://www.ron-berman.com/2011/11/24/motorola-nvg510-help-page-for-att-u-verse-users/
which has both the manual and more importantly, a FAQ to troubleshoot connection issues, and links to more appropriate forums to ask further questions on this particular topic.

As I said, even on a combo unit you can use a different router. As long as the new router can recieve internet from any other device via ethernet all you do is connect it to the ISPs router. It will then share that connection. Yes your ISP's router will still be broadcasting but so will the new 3rd party one, you just connect to that. This is a configuration I have tested with a BT homehub and some ****ty Netgear.
To access the new routers settings, unplug it from the ISPs router first and then access the settings in the normal way. or if you can find the new local IP for the additional router you can use that.

>As I said, even on a combo unit you can use a different router. As long as the new router can recieve internet from any other device via ethernet all you do is connect it to the ISPs router. It will then share that connection.
Either the new router has to be reconfig'ed into an AP, or the old router needs to be disabled. Can't have both routers active. Likewise, the old wifi needs to be disabled, or the new one reconfigured that they don't conflict. Regardless, it's not plug and play. Either or both units would need configuration.
The household Internet router is the single most critical piece of equipment there is, because if the user messes up, s/he loses Internet access ENTIRELY and access to any further help. Without local help, that may mean several days' downtime and an expensive bill for onsite repair. I would NEVER, EVER tell a non-tech user to reconfigure his/her router, especially when the person said "I don't know enough about routers and modems to install anything else or even how to buy something else."
Everyone here has good intentions and want to help. Then, the first thing to helping is to listen to what is said, and gauge the person's comfort level with tech. No one even bothered to check up on the OP's router model.
The OP has a stable, working setup. Anything that jeopardizes that setup is bad advice, not unless you are willing to foot the onsite service cost for the person. The preferred solution is to remove the known-problem component, which in this case is the Surface.
PS: A long shot is to go into the Surface's Device Manager, select the Properties tab of the wifi card, and muck around with the advanced settings (if there are any).

You can totally daisy-chain routers using their default settings. Not sure why you would think otherwise...
That said, if you wanted port forwarding and such to work smoothly, it *would* be best to turn off DHCP and NAT on the inner router. However, that's not necessary to simply get Internet access via the router.

GoodDayToDie said:
You can totally daisy-chain routers using their default settings. Not sure why you would think otherwise...
Click to expand...
Click to collapse
Which is precisely what I originally said.
I have daisy chained a cheap as **** netgear router to my BT homehub without any setting changes at all. I was actually using it as an ethernet extension cable pretty much, I didnt have a single cable long enough so I plugged one between the homehub/main router and the netgear and one between the netgear and a raspberry pi. Would you look at that, my laptop can connect to the netgear and get internet access from it, the pi also connects via its ethernet port perfectly.
My grandparents use a set of homeplugs, how do they connect? daisy chaining.
One of my mates has 3 ethernet devices in one room but only one LAN port drilled into the wall (he had an electrician out once to actually have LAN sockets fitted in a few rooms). Solution: cheap wireless router connected to the LAN port in the wall. Other devices connected to the router. Router had 6 ports so he still has 2 left over. Devices connect to it fine. Originally it was default settings but he has since gone and disabled the routers wifi as he doesnt use it.
That said. I came across a linksys unit once which refused to be used as an access point of any kind. But that was only once.

>You can totally daisy-chain routers using their default settings. Not sure why you would think otherwise...
Having nested routers (ie segmenting the network) is a prescription for myriad network problems in the hands of a non-tech user. Again, listen to what the OP said, rather than assume everyone is a geek who knows what DHCP and NAT means, let alone how to change them.
Even if the OP can get the new router configured and running properly, the potential for problem remains. When ISP service goes down, the ISP tech will remote troubleshoot the leased equipment (the old router), since that's the ISP's responsibility. With user equipment attached, troubleshooting responsibility passes on to the user, which the OP has stated in no uncertain terms that she's not capable of.
The point isn't to get Internet access. The OP already has Internet access. The point is to get the Surface to connect to the network, but NOT AT THE EXPENSE of adding networking complications that the OP can't handle.
>I have daisy chained...
This suffices for simple Internet access, until you run into programs or devices that break because of the multiple redirections. I doubt UPNP/DLNA works on nested NATs. Ditto discovery. Devices/periphs on one network segment won't be able to connect to those on another segment.
The wifi will work, but given that most 2.4GHz wifi default to channel 1 or 6, it will likely conflict with the old wifi and work POORLY when both are active.

[Completed] Latest Android phones not connecting to WiFi router

At work we installed a new WiFi router a few months back. The connection is open and no one needs a password to connect to it. But many who bought android phones recently arent able to connect to it. I have a OnePlus One with android 4.4.4 which doesnt connect to the WiFi. My colleagues own Xiaomi, Motorola phones which they bought recently, which also doesnt connect to the internet.
The phones detect the WiFi signal, says the network is saved but fails to connect to it no matter what. The temporary solution is to make our laptop into a WiFi router and use it but this is seriously annoying. The router is from HP and I dont know the exam model number for it at the moment
I will be grateful if someone can find any solution for this problem. Also, I am a novice when it comes to gadgets so, if your suggestion is to manually set up my WiFi settings please do so with clear instructions or a video of some sort. However I will be happy if this problem gets solved in a straightforward manner.
Please help!

XDA Visitor said:
At work we installed a new WiFi router a few months back. The connection is open and no one needs a password to connect to it. But many who bought android phones recently arent able to connect to it. I have a OnePlus One with android 4.4.4 which doesnt connect to the WiFi. My colleagues own Xiaomi, Motorola phones which they bought recently, which also doesnt connect to the internet.
The phones detect the WiFi signal, says the network is saved but fails to connect to it no matter what. The temporary solution is to make our laptop into a WiFi router and use it but this is seriously annoying. The router is from HP and I dont know the exam model number for it at the moment
I will be grateful if someone can find any solution for this problem. Also, I am a novice when it comes to gadgets so, if your suggestion is to manually set up my WiFi settings please do so with clear instructions or a video of some sort. However I will be happy if this problem gets solved in a straightforward manner.
Please help!
Click to expand...
Click to collapse
No need to configure wifi on your device IMO.
Sounds like an issue with the wifi router.
To check an fix the internet settings of the wifi router, you will need the adminstrative access/console/password for the router.
Then you can check that all new devices afre allowed to connect. On some routers you can restrict the access to a list of known devices or by enabling a MAC address filtering.
If you find such options on the HP wifi router, disable it and restart the wifi.
And make sure that the SSID of the wifi network is visible (= not hidden). Some Android devices have issue connecting to hidden networks.

Thread closed. Thank you.

Wifi Connection Issues since Oreo

Is anyone else experiencing connection difficulties with wifi since Oreo? Both at work & home with good, strong wifi signals my phone struggles holding onto wifi. Continually drops & struggles to reconnect like I'm on the edge of a signal (but I'm not, mere feet from a router). THen once connected it'll sit with an x through the icon.
Never had this before the update. On bone stock, locked Oreo OPR6.170623.011. Already tried resetting network settings to no avail.
Edit: Been running in safe mode for awhile and it seems to have alleviated the issue. So now it's time to figure out what app isn't playing nice.

I had that. Turned off such to mobile data automatically

I had the exact same issue. I factory reset my phone twice and did not restore any apps and had the same problem. Phone was under warranty so received a replacement which I am keeping on 7.1.2 for now. No issues yet.

I have a Unifi AP lite setup. Maybe I never noticed it before, but I was using a Rasberry Pi as my manager, but now I'm using an actual cloud key.
I've tried messing with all manner of settings and channels and band steering and AP names with no luck. My Pixel XL 8.0.0 will connect stay on for a bit and drop then reconnect. It never misses a beat, to be honest, I don't notice drops in connection. I am also noticing it in my Nexus 7 2013. My laptop seems stable, my girlfriend hasn't said anything about her iPhone or laptop. My Xbox one is stable, as is my switch.
I've reset network settings and tried the safe mode thing with no luck. I may do a factory reset this weekend if I can find the time.
In the mean time, I'm happy to have unlimited data at the moment.

I think I've narrowed it down to using a custom DNS. I was using a RasPi with Pi-Hole and my phone could not stay connected to wifi. I turned off the router pointing to my pi and boom, strong signal.
I tried manually assigning my IP / DNS etc in android 8.0.0 and it would not connect or hold a connection. I tried to connect it to 8.8.8.8 with no luck either. Back to stock DHCP assigned and I have a strong stable connection.

same issue not too sure what to do...is there a way to downgrade wifi driver?

RazorSky said:
I think I've narrowed it down to using a custom DNS. I was using a RasPi with Pi-Hole and my phone could not stay connected to wifi. I turned off the router pointing to my pi and boom, strong signal.
I tried manually assigning my IP / DNS etc in android 8.0.0 and it would not connect or hold a connection. I tried to connect it to 8.8.8.8 with no luck either. Back to stock DHCP assigned and I have a strong stable connection.
Click to expand...
Click to collapse
Same here, time capsule as router and DNS set to pi hole, pixel drops wifi connection - any way to resolve this? I don't want to switch off pi hole

rwanek said:
Same here, time capsule as router and DNS set to pi hole, pixel drops wifi connection - any way to resolve this? I don't want to switch off pi hole
Click to expand...
Click to collapse
So I have a stupid network, I'll try to upload a diagram of it here. My apartment internet only comes in in the kitchen and cannot go anywhere else unless I get a different provider, even then I'm not sure.
I moved the Pi to the router/switch that connects to the AP instead of on the other side of my network bridge and I have had 0 problems since. The attached diagram is my old setup as I was trying to explain it to people. Sorry it's not very pro.