Database Info

No Active Noise Cancellation?

When I got my set and open up to inspect, i realised that one of the holes on the back of Sensation doesn't have purpose at all (the hole on the right of the back speaker). This is quite saddening cuz I bought this with the expectiation that it has....
I suspect that the dual mic might be actually removed in the final release. But I read at many places that the video recording uses the secondary mic to achieve stereo audio recording. So does sensation have the secondary mic in the first place? And secondly, does the video recording have stereo sound?
What do you all think? Many reviews mentioned that noise cancellation during calls r available thou....
I managed to email HTC support and this is wad they responded,
Thank you for contacting HTC.
With reference to your query, Sensation does not support noise cancellation ability , and if you nedd high quality voice during the call, we recommend you buy a good in ear earpiece.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
HTC
Hotline: 1800-238-7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Dave

I would love to hear more about this issue again if anyone has more information on it.

also interested

The silence of current users means there is no noise cancellation.......
sad, thats one of the main reasons i wanted one.

HTC said:
Thank you for contacting HTC.
With reference to your query, our current flagship premium handset does not support high quality speaker or microphone. If you plan to use your phone as phone, we recommend buying a handset thats engineered with that feature in mind.
Sincerely,
HTC
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Click to collapse
I really like my Sensation but speaker and microphone quality does not impress. I hope custom roms will solve this.

OakNinja said:
I really like my Sensation but speaker and microphone quality does not impress. I hope custom roms will solve this.
Click to expand...
Click to collapse
whats with HTC and cheap speakers they use ? How hard is it to use something decent in their "state of the art" phone...
the more I read, less i want this phone, at least my HD2 is 100% unlocked and can run any OS there is....

Their official press states Dual microphones for noise suppression.
http://htc-press.com/assets/PDF/Sensation4GSpecSheet-410.pdf
so where is the extra mic located?

gustav30 said:
Their official press states Dual microphones for noise suppression.
http://htc-press.com/assets/PDF/Sensation4GSpecSheet-410.pdf
so where is the extra mic located?
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Click to collapse
well, there is stereo sound recording, so it could be using one of the microphones there.. although i'm not sure if the spacing of those mics is conducive to noise cancellation..

There are six holes on the backside of the case. Four of them appear to be used as aerials for the various radios. The hole next to the speaker seems to be unused.
I'm not sure, but the microphone appears to be on the bottom edge, adjacent the back release. Where is the second microphone, or are thye combined in one module?
If they are combined I doubt they would work for noise cancelling...

MazMx5 said:
There are six holes on the backside of the case. Four of them appear to be used as aerials for the various radios. The hole next to the speaker seems to be unused.
Click to expand...
Click to collapse
the US version has another antenna contact with the hole by the speaker grill

What about the hole above the back camera? What is that used for?

mike2518 said:
What about the hole above the back camera? What is that used for?
Click to expand...
Click to collapse
That's the other microphone. Pretty easy to see if you pull the phone out of the shell. Every other hole doesn't seem to go anywhere, the one above the camera has a little gasket on the device-side.

Ism if anybody stated this yet Liz in too lazy to read them.
The holes on the back ate just where the rivets were located for.the intenna. Nice is on the bottom only
Sent from my HTC Sensation 4G using XDA Premium App

I'm not quite sure about what you are trying to say here.
dbirdflyshi said:
Ism if anybody stated this yet Liz in too lazy to read them.
The holes on the back ate just where the rivets were located for.the intenna. Nice is on the bottom only
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse

Loved my HD2 too, but the Sensation makes it look like a Model T once you get it in your hand. Don't deny yourself my friend, the Sensation is the sh**!
Sent from my HTC Sensation 4G using XDA Premium App

So guys since it had been confirmed that there is a Mike above the back Canberra, it means that there is active cancellation
Sent from my HTC Sensation 4G using XDA Premium App

Ok.. So I believe that secondary mic is present... For the stereo recording at least..
But during calls, it really doesn't sound like active noise cancellation.. I've used Nexus one & S2, their noise cancellation works very well even on a busy street...
I mean I still love this phone but just a bit disappointed with some hardware aspects..

_kansei_ said:
That's the other microphone. Pretty easy to see if you pull the phone out of the shell. Every other hole doesn't seem to go anywhere, the one above the camera has a little gasket on the device-side.
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Click to collapse
well check that out... never noticed the gasket.

xnifex said:
well check that out... never noticed the gasket.
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Click to collapse
I only noticed because I have the battery out like 20x a day

Atrix 2 squeaky loudspeaker?

Hi all
My loudspeaker squeaks at volumes 50% and higher. Even when the phone is ringing with the default att tone.
Coming from many motophones, I can say loud tones have never been a problem, so I didn't expect it.
Am I the lucky one, or what?
Thank you

No problems here.

did you check your equalizer settings? might be related to that.
Sent from my ME865 using XDA App

TheAdlaBerlin said:
did you check your equalizer settings? might be related to that.
Sent from my ME865 using XDA App
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Click to collapse
I disabled the equalizer altogether, IIRC. I'll check.
The sound it makes is like when a dust grain gets trapped somewhere in the speaker... plastic vibrating from the sound waves. Just the "blip" the phone does when turning up volume is enough to trigger it.

did you try to take the back cover off and then play a sound again? is it still there then? if so then you might have a damaged speaker membrane, if its ok without back cover then you might have a damaged back cover that vibrates while playing music etc. does this problem also occur while talking over speaker?
Sent from my ME865 using XDA App

TheAdlaBerlin said:
did you try to take the back cover off and then play a sound again? is it still there then? if so then you might have a damaged speaker membrane, if its ok without back cover then you might have a damaged back cover that vibrates while playing music etc. does this problem also occur while talking over speaker?
Sent from my ME865 using XDA App
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Click to collapse
Yeah it's still there, only if I seal the speaker with the finger it goes away somewhat, but the high frequency whine is still there.
I guess there's no easy way to repair it, like, say, blowing some compressed air near it?

It can clearly be heard while in speakerphone, but it's not as bothering (due to spkrphone voice lacking in low freqs).

sounds like the speaker membrane is whether damaged or dirt or whatever is under the speaker cover. i would advise to have it checked. or exchange the phone. doing it yourself with compressed air is one thing but you might damage it more and they might then refuse to exchange or fix it under guarantee terms. hope this helps.
Sent from my ME865 using XDA App

TheAdlaBerlin said:
sounds like the speaker membrane is whether damaged or dirt or whatever is under the speaker cover. i would advise to have it checked. or exchange the phone. doing it yourself with compressed air is one thing but you might damage it more and they might then refuse to exchange or fix it under guarantee terms. hope this helps.
Sent from my ME865 using XDA App
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Click to collapse
Damn, can't return it
Guess I have to put up with it

well try and have it checked in a repair shop. maybe its really just something underneath the speaker case. they should have the right tools : -)
Sent from my ME865 using XDA App

I disabled the sound effects (which btw I had left turned on for the external speaker) and the squeaking is reduced to bearable levels, at least for the ringtone. Thanks for the tip.

no problem.
Sent from my ME865 using XDA App

Blown Earpiece Speaker

Ive had my RAZR HD for just over a month. It first started with a slight buzz in the earpiece and the last couple of days the speaker completely blew up...everything sounds distorted. I have to turn it to like a 1/4 volume to make it sound normal, at which point I can't hear anything since it's too quite. This is where I'm screwed. I bought the phone outright from Rogers here in Canada and I use it on a Fido network. Since I bought it from Rogers and I don't have an account they won't deal with the warranty. I was told to call Motorola....now I'm supposed to send my phone away to them and it will take 5-10 business days for them to fix it....that's like 2 weeks....not sure what I'm supposed to use in the mean time...
I would rather just pay for someone to fix it since I need my phone for work...don't want to buy another one since I just spent over $600 on this one....but apparently there is no parts available for these yet. I came across this website
etradesupply.com/oem-motorola-droid-razr-hd-xt925-ear-speaker-flex-cable-ribbon.html (I'm not allowed to post a link so just add the www to the beginning )
Anyone ever order from them? Is this the part I need?? Also does anyone have any idea how hard would it be to replace the earpiece speaker? Thanks in advance for any info.

felcom said:
Ive had my RAZR HD for just over a month. It first started with a slight buzz in the earpiece and the last couple of days the speaker completely blew up...everything sounds distorted. I have to turn it to like a 1/4 volume to make it sound normal, at which point I can't hear anything since it's too quite. This is where I'm screwed. I bought the phone outright from Rogers here in Canada and I use it on a Fido network. Since I bought it from Rogers and I don't have an account they won't deal with the warranty. I was told to call Motorola....now I'm supposed to send my phone away to them and it will take 5-10 business days for them to fix it....that's like 2 weeks....not sure what I'm supposed to use in the mean time...
I would rather just pay for someone to fix it since I need my phone for work...don't want to buy another one since I just spent over $600 on this one....but apparently there is no parts available for these yet. I came across this website
etradesupply.com/oem-motorola-droid-razr-hd-xt925-ear-speaker-flex-cable-ribbon.html (I'm not allowed to post a link so just add the www to the beginning )
Anyone ever order from them? Is this the part I need?? Also does anyone have any idea how hard would it be to replace the earpiece speaker? Thanks in advance for any info.
Click to expand...
Click to collapse
The part you linked is just the connecting cable for everything. If it is the problem, it is because one of the ribbon connections is not making good contact which should be able to be fixed by reseating the cable. I would say the phone needs tore down first before ordering anything to check the connection points. The problem is with the front earpiece and not the speakerphone speaker on the back, right?

Yes the earpiece speaker not the loud speaker...are you sure the earpiece speaker is not built into that part??...I looked at the images and it looked like the speaker was part of it.
Has anyone done a write up on teardown of the phone?? I remember I read a post somewhere where a guy did it and said you just undo the 2 screws at the bottom and then push up on the screen...apparently everything is connected to the battery cover on this phone...but before I would attempt this I would like to see a write up, orderly preferably with pictures....and I can't find one...
Sent from my XT925 using xda app-developers app

felcom said:
Yes the earpiece speaker not the loud speaker...are you sure the earpiece speaker is not built into that part??...I looked at the images and it looked like the speaker was part of it.
Has anyone done a write up on teardown of the phone?? I remember I read a post somewhere where a guy did it and said you just undo the 2 screws at the bottom and then push up on the screen...apparently everything is connected to the battery cover on this phone...but before I would attempt this I would like to see a write up, orderly preferably with pictures....and I can't find one...
Sent from my XT925 using xda app-developers app
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I was the one that did the tear down on my phone. I am in the process of moving right now. If no one else has down a write up on the teardown within a few weeks, I will do a full step-by-step with pictures.

007shark said:
I was the one that did the tear down on my phone. I am in the process of moving right now. If no one else has down a write up on the teardown within a few weeks, I will do a full step-by-step with pictures.
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That would be awesome...Would really appreciate it...do you know if the earpiece speaker would be hard to replace based on what you saw?
Sent from my XT925 using xda app-developers app

felcom said:
That would be awesome...Would really appreciate it...do you know if the earpiece speaker would be hard to replace based on what you saw?
Sent from my XT925 using xda app-developers app
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Click to collapse
The whole LCD face comes off with a couple of ribbon connections to the main board. I did not dive into looking inside the faceplate at the time, but will with the step-by-step.

Weird clicking noise on screen...

So, I've had my one for a couple weeks now and I love the build quality. However...I've just noticed something that goes against the good build quality.
The middle right of the screen clicks when I push down on it. It looks to actually bend down in the middle. The clicking is really annoying.
Does anyone else notice their screen being loose in the middle right and left of the screen? Any clicking?
Thanks
Sent from my HTC6525LVW using Tapatalk

schwartz.matthew.e said:
So, I've had my one for a couple weeks now and I love the build quality. However...I've just noticed something that goes against the good build quality.
The middle right of the screen clicks when I push down on it. It looks to actually bend down in the middle. The clicking is really annoying.
Does anyone else notice their screen being loose in the middle right and left of the screen? Any clicking?
Thanks
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
Yes actually, oddly enough I do too. Whenever I "wipe" my screen with my thumb (top to bottom motion) I can hear this faint click, which seems to be coming from my top speaker grill. Occasionally when I press on the display directly underneath my speaker grill I also hear this click, though not every time. I really hope this isn't my screen's digitizer/glass peeling away from the phone's frame...

Sevinex said:
Yes actually, oddly enough I do too. Whenever I "wipe" my screen with my thumb (top to bottom motion) I can hear this faint click, which seems to be coming from my top speaker grill. Occasionally when I press on the display directly underneath my speaker grill I also hear this click, though not every time. I really hope this isn't my screen's digitizer/glass peeling away from the phone's frame...
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Click to collapse
That's exactly what I'm worried about. I'm thinking about taking it back to best buy tomorrow and trying one out from a box. But, if this is an issue for everyone, then I won't bother. I have the extended warranty on my vz plan so defects are covered...but possible refurbishment too.
Sent from my HTC6525LVW using Tapatalk

Mine is popping sounds from the speakers, most noticeably after notifications come in.

Napoleones said:
Mine is popping sounds from the speakers, most noticeably after notifications come in.
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That seems to be a speaker issue...this is literally a physical indentation when pressing on the certain part of the phone that I'm referring to.
That being said, if you're speakers are making cracking noises, you may get a blown speaker soon. You haven't jacked the volume up with a mod have you?
Sent from my HTC6525LVW using Tapatalk

schwartz.matthew.e said:
That's exactly what I'm worried about. I'm thinking about taking it back to best buy tomorrow and trying one out from a box. But, if this is an issue for everyone, then I won't bother. I have the extended warranty on my vz plan so defects are covered...but possible refurbishment too.
Sent from my HTC6525LVW using Tapatalk
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It really isn't that big of a deal for me now, as I too have an Asurion Extended Warranty for my phone (all manufacturer defects included). If I notice any change in the sound (more frequently/louder) I may bring it in for a quick looksie, but for now I guess I will just leave it alone.
Unfortunately I already used my free Verizon "replacement swap" to get a phone with a flush screen (specifically between the glass above the digitizer and the glass above each speaker grill), so if it truly becomes a problem, I will have to go through Asurion/HTC and risk getting a refurbished unit (which is a whole other can of worms).

Sevinex said:
It really isn't that big of a deal for me now, as I too have an Asurion Extended Warranty for my phone (all manufacturer defects included). If I notice any change in the sound (more frequently/louder) I may bring it in for a quick looksie, but for now I guess I will just leave it alone.
Unfortunately I already used my free Verizon "replacement swap" to get a phone with a flush screen (specifically between the glass above the digitizer and the glass above each speaker grill), so if it truly becomes a problem, I will have to go through Asurion/HTC and risk getting a refurbished unit (which is a whole other can of worms).
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Click to collapse
You should have thirty days to get another one from the store if you bought it at a big red corporate store. It's 14 days for an exchange for a phone or a return. I know because I worked there. You can return your phone because of a defect and get new in box as many times within that thirty days. Then it goes to mail order for assurion.
Sent from my HTC6525LVW using Tapatalk

Tried compressing my screen, am not hearing any clicking sound.
Sent from my HTC6525LVW using Tapatalk

Oh God, just had horrible flashbacks to my BlackBerry Storm days... :shudder:
Sent from my HTC6525LVW using Tapatalk

jakesteed said:
Oh God, just had horrible flashbacks to my BlackBerry Storm days... :shudder:
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
LOL I was thinking the same thing..
I used to have the super ghetto setup with a piece if velcro behind the battery to get that super fresh click haha.
What a ****ty phone that was.
Sent from my unlocked m8.

Are you guys sure you don't have "Touch Sounds" enabled (It comes by default enabled). I know when I first got my M8 I thought my device was defective as well.
It can be disabled in: Settings | Sound | Touch Sounds

myn said:
Are you guys sure you don't have "Touch Sounds" enabled (It comes by default enabled). I know when I first got my M8 I thought my device was defective as well.
It can be disabled in: Settings | Sound | Touch Sounds
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Click to collapse
Haha. I wish.
I actually had to exchange my M8 today because the radio just gave out. Only data, but no calls or texts. Normally that's an easy apn fix or radio etc. Would not work no matter what I did, and I did everything lol.
New M8 doesn't make the clicking noise though ...yet lol.
Sent from my HTC6525LVW using Tapatalk

myn said:
Are you guys sure you don't have "Touch Sounds" enabled (It comes by default enabled). I know when I first got my M8 I thought my device was defective as well.
It can be disabled in: Settings | Sound | Touch Sounds
Click to expand...
Click to collapse
Lol yes I made sure of this... If this had been the case, I would feel pretty stupid.
schwartz.matthew.e said:
Haha. I wish.
I actually had to exchange my M8 today because the radio just gave out. Only data, but no calls or texts. Normally that's an easy apn fix or radio etc. Would not work no matter what I did, and I did everything lol.
New M8 doesn't make the clicking noise though ...yet lol.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Just you wait, when there's a will, there's a way... for your phone to start clicking.

schwartz.matthew.e said:
That seems to be a speaker issue...this is literally a physical indentation when pressing on the certain part of the phone that I'm referring to.
That being said, if you're speakers are making cracking noises, you may get a blown speaker soon. You haven't jacked the volume up with a mod have you?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
What am I suppose to do?

Napoleones said:
What am I suppose to do?
Click to expand...
Click to collapse
Get it swapped out bro.
Sent from my HTC6525LVW using Tapatalk

What is this sensor

Hello,
Can someone tell me what is this sensor plz ?
I put very hard by mistake the needle to pull off the sim card, but the good hole was in the other side of the phone.. Dumb ass one day, dumb ass everyday.
Everything seems fine but..
Thank you !

IMHO that's the microphone for noise cancellation.
But that's just a guess.

It's a noise cancelation mic. It cancels the noise being heard by the bottom mic.
Sent from my SM-G955F using Tapatalk

Glad no harm was done. The user manual has diagrams that show what all the phone's visible features are for.

Thanks you all, do you think I could have break it ?

Androhyp said:
Thanks you all, do you think I could have break it ?
Click to expand...
Click to collapse
Easiest way to tell is to record a small video and see if everything still sounds correct.

Everything seems ok, the sound is correct. Thanks !

Androhyp said:
Everything seems ok, the sound is correct. Thanks !
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Click to collapse
I don't know if you could have punctured the phone's watertight seal, but that's a possibility to consider.

Yes I was thinking about that too, but I'll never use it under water.

there is a mic test - *#0283# from the phone dial pad. Test each mic by speaking into the phone and it will play back. Thats not to prove you haven't damaged the waterproofing though....

I did this on a phone I was returning..... microphone seemed to work though... seems a stupid place to put sim tray imo..the side would have been better (possibly wear the bixby button is )

that's the microphone for noise cancellation. This makes the sound more pleasant