Related
My Sensation was acting up and getting slow (probably because of all the apps I had installed) so I decided to do a factory reset and after rebooting the phone, I was no longer getting service/signal. Also, when I got into Settings, the Mobile Data is greyed out and cannot be toggled. Basically I have a phone right now that doesn't work and I need help. I found something saying may have something to do with the contact points on the back cover but they're all fine when I checked.
My phone right now as it is:
S-off, Android 2.3.4, Sense 3.0 = pretty much stock
If anybody knows a fix for this please help or if there is an existing thread already, a link to that would be nice.
Thank all for checking this issue and for you future any help you can give me. I'd appreciate them.
ronald.aton said:
My Sensation was acting up and getting slow (probably because of all the apps I had installed) so I decided to do a factory reset and after rebooting the phone, I was no longer getting service/signal. Also, when I got into Settings, the Mobile Data is greyed out and cannot be toggled. Basically I have a phone right now that doesn't work and I need help. I found something saying may have something to do with the contact points on the back cover but they're all fine when I checked.
My phone right now as it is:
S-off, Android 2.3.4, Sense 3.0 = pretty much stock
If anybody knows a fix for this please help or if there is an existing thread already, a link to that would be nice.
Thank all for checking this issue and for you future any help you can give me. I'd appreciate them.
Click to expand...
Click to collapse
try rebooting to recovery and wipe cache and dalvik. If that doesnt work reflash your rom.
No luck still
I followed what you said but the problem still persists. This really sucks. I'm back to my nokia N8 for the mean time. I miss my android already.
This happened to me when I was flashing a rom. I ended up trying everything but my apn settings were always greyed out and I would get no service as well. I had to wipe all data and perform a factory reset. Then after then reflashed my rom and checked my apn settings to see if I could access them, and when I was able to, I knew I was good.
GL
@kpjimmy
Sad to say, I've done that as well. I tried flashing different roms and tried a different radio also but none of these fixed the problem. At this point I'm all back to stock ROM and radio and pretty much waiting for a suggestion that I haven't tried. I appreciate the help.
ronald.aton said:
@kpjimmy
Sad to say, I've done that as well. I tried flashing different roms and tried a different radio also but none of these fixed the problem. At this point I'm all back to stock ROM and radio and pretty much waiting for a suggestion that I haven't tried. I appreciate the help.
Click to expand...
Click to collapse
Make sure you are on a stock kernel as well. And if you reverted back to your stock setup, then the ril should correspond to your radio. Check the ril/radio combo and also make sure your kernel is stock as well.
I'm having the same issue. I've reverted everything back to stock (unrooted, original CID, S-On) and gotten a new SIM card (T-Mobile). I've tried different Radios w/ matching RILs, different ROMs, adjusting APN settings, everything that I can think of, but I can't restore mobile network connectivity (cellular service & data). At this point, I'm beginning to think it is a hardware fault, but I really have nothing to back it up except for the fact that *nothing* else solves my problem. I've even used the dialer code to toggle the radio on and off, with & without ciphering. About to pull my hair out and pay for HTC to replace the mainboard. Any other suggestions are welcome.
I agree with you, this may well be a hardware issue. I finally gave up and went to T-Mo to arrange a handset exchange. I was sure that there has got to be somebody else with the same issue and here you are. If this is software-related though, I could say that I have tried everything I could think of, along with a few suggestions that I got but I haven't had luck with this bad boy. But yeah, it's got to be hardware-related. My reason, you know when you don't have a sim card in? When you go into settings, the "Mobile Networks" where you can adjust the APN settings is greyed out (missing sim card = hardware). Now, as for the "Mobile Network" toggle that is greyed out, that could mean antenna issues maybe since no antenna = no signal? In that case, there is nothing to toggle. I've been having almost sleepless nights with this. LOL
Have you checked the APN settings... Not sure that it would grey out the option but should definitely be checked
Here's something that will mess with your head. The reason I believe it's is *not* the sim-reader is because if I go into Phone Info, under Phone Identity, I can read my phone number off the sim card. I can also read contacts & messages stored on that card. So the phone *is* communicating with the SIM chip... It just won't communicate with the network. If the antenna wasn't built into the battery covery, I would be tempted to believe that the antenna was disconnected from the board internally. Then again, I get wifi, bluetooth, & GPS just fine. Who knows?
Yes, I have checked and APN settings and even used something from an HTC tech but it didn't work.
I had this same issue with a Sensation I got off Craigslist, the mobile data was grayed out and no matter what I do it didn't work.
End up sending to HTC and they fix it under warranty, they go my serial number so I wan't required to have a receipt when the phone was sent.
If all hope is lost, you can send it back for repairs like i did.
Wipe system from recovery?
Sent from my HTC Vision using XDA App
@cmarti
Did they ever say what was wrong with it? Was it hardware or software related? I talk to HTC about repairs already and I have the details on how to proceed but like you said, that would be the last resort. I was able to arrange a handset exchange from t-mobile and I have this entire week to wait for any development on that matter. I just sucks though that we don't know what is really wrong and I'm sure there are more users out there having or have had the same issue and are still left in the dark.
@mintaeroboy
I have done what you suggested already and that didn't fix the issue. Thanks.
Do u have a system backup u can restore?
Yes, I do. I have the stock as my very first backup and I restored using it but the problem is still there.
weird, did u try pull & put the sim card back in? or go to a tmob store & have them replace the sim card...
Did you try downloading the RUU and flashing the complete stock ROM that way? Download the 1.45 RUU for TMOUS (from here: http://forum.xda-developers.com/showpost.php?p=13698101&postcount=1) and run the program. It restores everything to right out of the factory, but it's different than restoring a backup or doing a factory reset. This re-partitions everything and resets the bootloader security. Don't worry, the s-off tool from revolution still works if you flash the RUU. I know because I did it myself
Hope this works for you. It's a better option to try before you send it off to HTC.
Let me know what happens.
galaxys said:
weird, did u try pull & put the sim card back in? or go to a tmob store & have them replace the sim card...
Click to expand...
Click to collapse
Yes I did. I don't think it is the sim card though because I put mine back to my nokia n8 and it worked. I also borrowed my niece's and put it in the Sensation but could not get a signal, just like how it is with mine. For these reasons, I ruled out the sim card being the suspect.
Jimmah555 said:
Did you try downloading the RUU and flashing the complete stock ROM that way? Download the 1.45 RUU for TMOUS (from here: http://forum.xda-developers.com/showpost.php?p=13698101&postcount=1) and run the program. It restores everything to right out of the factory, but it's different than restoring a backup or doing a factory reset. This re-partitions everything and resets the bootloader security. Don't worry, the s-off tool from revolution still works if you flash the RUU. I know because I did it myself
Hope this works for you. It's a better option to try before you send it off to HTC.
Let me know what happens.
Click to expand...
Click to collapse
Yes Jimmah, I did that last night using the exact RUU you suggested and no luck of a resolution still. Kernel, radio, rom, ril, etc are all just like new from factory and still scratching my head, in fact for a few days now. hahaha
It seems that during the last four days or so, I've had my One X lose network connectivity at random. I've tried going to airplane mode then back to regular and it doesn't seem to help. Next, I usually resort to restarting the phone and it usually fixes the connection problem. A couple times, I've had to restart the phone twice to regain connection.
Also, my locations have never been a place that does not have good signal. It seems like it's just a random drop off connection (texting and internet).
Anyone else have this problem?
Sent from my HTC One X using Tapatalk 2
Count me in. Has happened atleast 3 times in the past week. But airplane mode solved my issues
Sent from my HTC One X using XDA
Happened to me once. I could send and receive emails and use the web browser, but could not send or receive calls or texts. After trying to send texts and make calls for about 10 minutes, a restart resolved the problem (and revealed a few missed calls and texts).
Happened to me yesterday for the first time and again today. Airplane mode on off is working to restore it for me. It shows connection and signal but no data, texts or calls were allowed. I am in Minnesota so I am not on LTE its HSPA+ here. The areas it happened to me were in a town with a low population as well so I don't think that the AT&T towers are overloaded. I am hoping this is a software issue and not a hardware.
Aaron
I have had the same problems randomly and yes the only way to get it working again is that I have to turn the phone off then on again. It is annoying me as it is happening when I play with the connectivity of the phone such as cutting off auto sync and mobile data connection.
I am having the same problem with my HTC One X. I thought it was because I am using a HSPA APN instead of LTE. In my case this happens constantly through the day. It's very annoying. I thought it could be a glitch with the stock ROM so I rooted my phone and installed a custom ROM and I still get the problem. I hope some one here comes up with a solution soon.
I was also having this issue the first week I had the phone, but I have since rooted, upgraded to 1.82, and installed CleanMOD (and ended up having to RUU a few times in that process) and haven't seen it happen again since. Not sure which of those steps fixed it, but seems like one of them did.
I'm having the same issue. I'm running CyanogenMod 10 on my HOX. For the most part no issue, but occassionally I loss signal (in good areas) but won't reconnect to mobile network, up until now I've just been rebooting, but may try to use airplane mode. Anyone come up with any solutions for this?
Try going into recovery, and wiping cache and Dalvik, then reboot. This has solved the problem for me every time I have frequent data drops. Sometimes comes back when I flash a new ROM. But then wiping cash & Dalvik again fixes it until the next ROM. Might not solve your particular case, but it certainly won't hurt anything.
monarch Lihhede
redpoint73 said:
Try going into recovery, and wiping cache and Dalvik, then reboot. This has solved the problem for me every time I have frequent data drops. Sometimes comes back when I flash a new ROM. But then wiping cash & Dalvik again fixes it until the next ROM. Might not solve your particular case, but it certainly won't hurt anything.
Click to expand...
Click to collapse
Thanks, I was still having issues with a fresh install. I actually upgraded my radio this morning, thinking that might have been the culprit as I was on 1.82... flashed 2.20 do you know where I can find 2.23?
philecker said:
Thanks, I was still having issues with a fresh install. I actually upgraded my radio this morning, thinking that might have been the culprit as I was on 1.82... flashed 2.20 do you know where I can find 2.23?
Click to expand...
Click to collapse
Radios are all here: http://forum.xda-developers.com/showthread.php?t=1694012
And here is the best place to start looking for anything for our phone: http://forum.xda-developers.com/showthread.php?t=1671237
SR4 said:
It seems that during the last four days or so, I've had my One X lose network connectivity at random. I've tried going to airplane mode then back to regular and it doesn't seem to help. Next, I usually resort to restarting the phone and it usually fixes the connection problem. A couple times, I've had to restart the phone twice to regain connection.
Also, my locations have never been a place that does not have good signal. It seems like it's just a random drop off connection (texting and internet).
Anyone else have this problem?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I used to have the same problem ALL of the time. Any time I went in to or out of an LTE or Wifi spot I would lose texting and data. I had called HTC about it a half dozen times. It was when I was using 1.85 though. Haven't really noticed it since using CR 4.5 and AT&T 2.20 radio.
redpoint73 said:
Radios are all here: http://forum.xda-developers.com/showthread.php?t=1694012
And here is the best place to start looking for anything for our phone: http://forum.xda-developers.com/showthread.php?t=1671237
Click to expand...
Click to collapse
Thank you, that is where I download the ATT 2.20, so are you running the ASIA 2.23? and will that work for ATT?
For some reason I cannot connect to AT&T's network for voice/data. I had been running MIUI for about 3 months and all was good. I came back from a trip Thursday and the phone wouldn't find a network after turning off airplane mode, but rebooting seemed to fix it. However, today I cannot get it to connect at all.
I have tried:
Wiping cache/davlik cache
Fixing permissions
Tried searching for a network operator through settings->mobile network->network operators, got nothing
Wiping user data and switching to ZEUS Build 6
Tried searching for a network operator again
Went back to 100% stock with GTG's Ultimate Unbrick
Still nothing for network operator under "Available networks" (Default setup is greyed out)
I'm going to guess either my SIM or 3G chip burned out? I was using the phone heavily the past few days with a ton of GPS stuff to get around Atlanta and it did get pretty hot on the car dash. I'll try taking it to an AT&T store tomorrow (ugh) but am open to any suggestions before I do so .
There are a few options I would consider:
1. Go to the apn and set up a new apn and save it. Select it and then reboot. There are a few floating around. Check my how to thread in the q/a. I posted one there. Make sure you create one and then save it.
2. Try flashing a different modem.
3. Take out the external micro sd. Back up your stuff from the internal sdcard. Factory reset from in the ROM. Warning: a factory reset from within the ROM will erase EVERYTHING, including pictures. Make sure you save everything first. Reboot. And if that doesn't work, odin with a re partition pit file or use one of the heimdall 1-click and then do a reset again.
4. Possibly remove the Sim and clean it. I've heard the Sim socket is very fragile and breaks easily. Use caution. You can always have the att guys do it and let them break it.
Gl
he said he did try flashing another rom and odining back to stock. if that doesnt work, nothing will. hopefully you still have a warranty.
Already restored to stock (and again from within the stock rom)... Forgot about my pictures :crying:
Tried I997UCKL2 and I997UCLB3 modems, with and without custom APNs.
Tried cleaning the SIM
Funnily enough I do get service bars (4/5) after the phone has been on for about a minute, but no HSPA+ icon and still can't make calls/MMS/internet (calls are about 5s of silence followed by an abbreviated dialing tone, then "Call Ended"). Yup, I think it's borked... Guess it's time for an S3! Thanks for the help though.
Imei messed up?
Sent from my SAMSUNG-SGH-I747 using xda premium
crash822 said:
Imei messed up?
Click to expand...
Click to collapse
I can bring up the IMEI dialog fine (*#06#)... Other than that I don't know how else to check it.
you paid your bill right?
The Jack of Clubs said:
you paid your bill right?
Click to expand...
Click to collapse
Haha yep... I just dug out my old old phone (LG CU500 iirc). Found the charger and made a call. Seriously old school but at least I'm sort of connected until I can get my Infuse sorted!
pacallen said:
Already restored to stock (and again from within the stock rom)... Forgot about my pictures :crying:
Tried I997UCKL2 and I997UCLB3 modems, with and without custom APNs.
Tried cleaning the SIM
Funnily enough I do get service bars (4/5) after the phone has been on for about a minute, but no HSPA+ icon and still can't make calls/MMS/internet (calls are about 5s of silence followed by an abbreviated dialing tone, then "Call Ended"). Yup, I think it's borked... Guess it's time for an S3! Thanks for the help though.
Click to expand...
Click to collapse
Sorry to hear about your pictures. I tried to warn you.
The last thing i can think of is to leave your battery out overnight. And then put it back tomorrow.
It sounds like it's hardware related though.
(Different ROM like miui and zeus have their own custom build.prop ril settings and apn. These potentially can mess with your phone connection if the partition messes up.
I wanted to make sure it was not a partition screw up. A double flash in heimdall uckj4 or uclb3 with boot loader checked or one of the Odin un-brick using a pit file would have clear this. Sounded like you did this already. Another user have reported clearing their efs in odin. I would only try this if you have backed up your efs position, either in root explorer or zen tool kit.)
Again, sounds like hw...
Gl
qkster said:
The last thing i can think of is to leave your battery out overnight. And then put it back tomorrow.
Click to expand...
Click to collapse
Well when I transferred my sim to my old dumb phone I left my Infuse off (about 3 hours). I just tried it again for kicks and miraculously it works perfectly now! Now I get to reinstall everything again (yay...), but I'm wondering if my sim slot is on its way out or something... Not sure why it would suddenly start working again.
Oh well, time to try out Zeus (MIUI was a little too buggy for me).
Thanks again all... hopefully it doesn't die on me again!
pacallen said:
Well when I transferred my sim to my old dumb phone I left my Infuse off (about 3 hours). I just tried it again for kicks and miraculously it works perfectly now! Now I get to reinstall everything again (yay...), but I'm wondering if my sim slot is on its way out or something... Not sure why it would suddenly start working again.
Oh well, time to try out Zeus (MIUI was a little too buggy for me).
Thanks again all... hopefully it doesn't die on me again!
Click to expand...
Click to collapse
Good to hear.
If it starts to act wonky again, try a different battery. It is possible the heat you described may have damage the lithium cell. Idk..
Ebay has them for about $4 free shipping. Look for a usa shipper...2-4 days
For some reason this happens to me sometimes. I'm unsure myself. What I do to fix it is turn data on and off and then reboot. I do that a few times and then it starts working.
Sent from my SAMSUNG-SGH-I997
So after three different roms, several factory wipes, and all sorts of voodoo magic, it was a bad sim card.
Shame... I kinda wanted an S3 .
Hi, been a member for a while, haven't posted before though, (yeah I know, I'm an ass who just downloads and flashes roms), but I have a MAJOR issue now. I tried the MoDaCo.one rom from http://forum.xda-developers.com/showthread.php?t=1711783 and decided that it wasn't for me, so I restored my old backup of CleanRom 4.2 Standard. However, upon restoring this image, my phone keeps looking for a LTE connection, even though there is none available, and as such, will not connect to any mobile network. I have tried doing a total reinstall of CleanRom, i have tried resetting everything, i have tried changing the APN settings, everything I can think of. I even called AT&T to see if something was up with the data in my area, and it is all fine, in fact, while I was on the phone, the LTE turned off, (as LTE cannot run while the voice is connected for some reason or another) and I actually got a connection, so it is something with the phone trying to get LTE all the time. Is there some way I can fix thigs?
Also, after trying the MoDaCo rom, my phone only does a hot reboot/fastboot, unless I use the power button hard reset. Any help anyone might be able to give would be greatly appreciated, I can't really afford another $650 phone lol
P.S. If someone, ANYONE, can give any kind of help, I promise I will be coming in and trying to help anyone I can from now on. I'm a Linux Dev (Mint and SolusOS) so I'm not a complete and utter moreoff in terms of how the OS works.
mclovin926 said:
Hi, been a member for a while, haven't posted before though, (yeah I know, I'm an ass who just downloads and flashes roms), but I have a MAJOR issue now. I tried the MoDaCo.one rom from http://forum.xda-developers.com/showthread.php?t=1711783 and decided that it wasn't for me, so I restored my old backup of CleanRom 4.2 Standard. However, upon restoring this image, my phone keeps looking for a LTE connection, even though there is none available, and as such, will not connect to any mobile network. I have tried doing a total reinstall of CleanRom, i have tried resetting everything, i have tried changing the APN settings, everything I can think of. I even called AT&T to see if something was up with the data in my area, and it is all fine, in fact, while I was on the phone, the LTE turned off, (as LTE cannot run while the voice is connected for some reason or another) and I actually got a connection, so it is something with the phone trying to get LTE all the time. Is there some way I can fix thigs?
Also, after trying the MoDaCo rom, my phone only does a hot reboot/fastboot, unless I use the power button hard reset. Any help anyone might be able to give would be greatly appreciated, I can't really afford another $650 phone lol
P.S. If someone, ANYONE, can give any kind of help, I promise I will be coming in and trying to help anyone I can from now on. I'm a Linux Dev (Mint and SolusOS) so I'm not a complete and utter moreoff in terms of how the OS works.
Click to expand...
Click to collapse
Does Wifi stay on and not search for connection? Meaning does Wifi always stay connected?
Sent from my box of McNuggets.
thanx for the fast reply, wifi work exactly as it should, no issues there, but mobile data is all kinds of messed up. However, just for s#*T's and giggles I decided to try and see if maybe I could get miui v4 2.7.20 to work, and for some reason or another, mobile data works in this one. I'm not exactly sure what's going on, and to be honest, I think I'm gonna try a few roms and see if maybe its only default ice type rooms that work, which would prob mean that something in sense is messed up after the MoDaCo rom trial. If Anyone might have an idea of what's going on, I'm all ears.
Well if all else fails run a ruu and start with a clean slate.
Sent from my Nocturnalized Beast
E.Cadro said:
Well if all else fails run a ruu and start with a clean slate.
Sent from my Nocturnalized Beast
Click to expand...
Click to collapse
Yeah, I think i may do that, maybe even relock the bootloader, unroot, and start over from a factory default and see if maybe I can get things repaired, or least working right lol.
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
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It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.