My Sensation was acting up and getting slow (probably because of all the apps I had installed) so I decided to do a factory reset and after rebooting the phone, I was no longer getting service/signal. Also, when I got into Settings, the Mobile Data is greyed out and cannot be toggled. Basically I have a phone right now that doesn't work and I need help. I found something saying may have something to do with the contact points on the back cover but they're all fine when I checked.
My phone right now as it is:
S-off, Android 2.3.4, Sense 3.0 = pretty much stock
If anybody knows a fix for this please help or if there is an existing thread already, a link to that would be nice.
Thank all for checking this issue and for you future any help you can give me. I'd appreciate them.
ronald.aton said:
My Sensation was acting up and getting slow (probably because of all the apps I had installed) so I decided to do a factory reset and after rebooting the phone, I was no longer getting service/signal. Also, when I got into Settings, the Mobile Data is greyed out and cannot be toggled. Basically I have a phone right now that doesn't work and I need help. I found something saying may have something to do with the contact points on the back cover but they're all fine when I checked.
My phone right now as it is:
S-off, Android 2.3.4, Sense 3.0 = pretty much stock
If anybody knows a fix for this please help or if there is an existing thread already, a link to that would be nice.
Thank all for checking this issue and for you future any help you can give me. I'd appreciate them.
Click to expand...
Click to collapse
try rebooting to recovery and wipe cache and dalvik. If that doesnt work reflash your rom.
No luck still
I followed what you said but the problem still persists. This really sucks. I'm back to my nokia N8 for the mean time. I miss my android already.
This happened to me when I was flashing a rom. I ended up trying everything but my apn settings were always greyed out and I would get no service as well. I had to wipe all data and perform a factory reset. Then after then reflashed my rom and checked my apn settings to see if I could access them, and when I was able to, I knew I was good.
GL
@kpjimmy
Sad to say, I've done that as well. I tried flashing different roms and tried a different radio also but none of these fixed the problem. At this point I'm all back to stock ROM and radio and pretty much waiting for a suggestion that I haven't tried. I appreciate the help.
ronald.aton said:
@kpjimmy
Sad to say, I've done that as well. I tried flashing different roms and tried a different radio also but none of these fixed the problem. At this point I'm all back to stock ROM and radio and pretty much waiting for a suggestion that I haven't tried. I appreciate the help.
Click to expand...
Click to collapse
Make sure you are on a stock kernel as well. And if you reverted back to your stock setup, then the ril should correspond to your radio. Check the ril/radio combo and also make sure your kernel is stock as well.
I'm having the same issue. I've reverted everything back to stock (unrooted, original CID, S-On) and gotten a new SIM card (T-Mobile). I've tried different Radios w/ matching RILs, different ROMs, adjusting APN settings, everything that I can think of, but I can't restore mobile network connectivity (cellular service & data). At this point, I'm beginning to think it is a hardware fault, but I really have nothing to back it up except for the fact that *nothing* else solves my problem. I've even used the dialer code to toggle the radio on and off, with & without ciphering. About to pull my hair out and pay for HTC to replace the mainboard. Any other suggestions are welcome.
I agree with you, this may well be a hardware issue. I finally gave up and went to T-Mo to arrange a handset exchange. I was sure that there has got to be somebody else with the same issue and here you are. If this is software-related though, I could say that I have tried everything I could think of, along with a few suggestions that I got but I haven't had luck with this bad boy. But yeah, it's got to be hardware-related. My reason, you know when you don't have a sim card in? When you go into settings, the "Mobile Networks" where you can adjust the APN settings is greyed out (missing sim card = hardware). Now, as for the "Mobile Network" toggle that is greyed out, that could mean antenna issues maybe since no antenna = no signal? In that case, there is nothing to toggle. I've been having almost sleepless nights with this. LOL
Have you checked the APN settings... Not sure that it would grey out the option but should definitely be checked
Here's something that will mess with your head. The reason I believe it's is *not* the sim-reader is because if I go into Phone Info, under Phone Identity, I can read my phone number off the sim card. I can also read contacts & messages stored on that card. So the phone *is* communicating with the SIM chip... It just won't communicate with the network. If the antenna wasn't built into the battery covery, I would be tempted to believe that the antenna was disconnected from the board internally. Then again, I get wifi, bluetooth, & GPS just fine. Who knows?
Yes, I have checked and APN settings and even used something from an HTC tech but it didn't work.
I had this same issue with a Sensation I got off Craigslist, the mobile data was grayed out and no matter what I do it didn't work.
End up sending to HTC and they fix it under warranty, they go my serial number so I wan't required to have a receipt when the phone was sent.
If all hope is lost, you can send it back for repairs like i did.
Wipe system from recovery?
Sent from my HTC Vision using XDA App
@cmarti
Did they ever say what was wrong with it? Was it hardware or software related? I talk to HTC about repairs already and I have the details on how to proceed but like you said, that would be the last resort. I was able to arrange a handset exchange from t-mobile and I have this entire week to wait for any development on that matter. I just sucks though that we don't know what is really wrong and I'm sure there are more users out there having or have had the same issue and are still left in the dark.
@mintaeroboy
I have done what you suggested already and that didn't fix the issue. Thanks.
Do u have a system backup u can restore?
Yes, I do. I have the stock as my very first backup and I restored using it but the problem is still there.
weird, did u try pull & put the sim card back in? or go to a tmob store & have them replace the sim card...
Did you try downloading the RUU and flashing the complete stock ROM that way? Download the 1.45 RUU for TMOUS (from here: http://forum.xda-developers.com/showpost.php?p=13698101&postcount=1) and run the program. It restores everything to right out of the factory, but it's different than restoring a backup or doing a factory reset. This re-partitions everything and resets the bootloader security. Don't worry, the s-off tool from revolution still works if you flash the RUU. I know because I did it myself
Hope this works for you. It's a better option to try before you send it off to HTC.
Let me know what happens.
galaxys said:
weird, did u try pull & put the sim card back in? or go to a tmob store & have them replace the sim card...
Click to expand...
Click to collapse
Yes I did. I don't think it is the sim card though because I put mine back to my nokia n8 and it worked. I also borrowed my niece's and put it in the Sensation but could not get a signal, just like how it is with mine. For these reasons, I ruled out the sim card being the suspect.
Jimmah555 said:
Did you try downloading the RUU and flashing the complete stock ROM that way? Download the 1.45 RUU for TMOUS (from here: http://forum.xda-developers.com/showpost.php?p=13698101&postcount=1) and run the program. It restores everything to right out of the factory, but it's different than restoring a backup or doing a factory reset. This re-partitions everything and resets the bootloader security. Don't worry, the s-off tool from revolution still works if you flash the RUU. I know because I did it myself
Hope this works for you. It's a better option to try before you send it off to HTC.
Let me know what happens.
Click to expand...
Click to collapse
Yes Jimmah, I did that last night using the exact RUU you suggested and no luck of a resolution still. Kernel, radio, rom, ril, etc are all just like new from factory and still scratching my head, in fact for a few days now. hahaha
Related
For some reason I cannot connect to AT&T's network for voice/data. I had been running MIUI for about 3 months and all was good. I came back from a trip Thursday and the phone wouldn't find a network after turning off airplane mode, but rebooting seemed to fix it. However, today I cannot get it to connect at all.
I have tried:
Wiping cache/davlik cache
Fixing permissions
Tried searching for a network operator through settings->mobile network->network operators, got nothing
Wiping user data and switching to ZEUS Build 6
Tried searching for a network operator again
Went back to 100% stock with GTG's Ultimate Unbrick
Still nothing for network operator under "Available networks" (Default setup is greyed out)
I'm going to guess either my SIM or 3G chip burned out? I was using the phone heavily the past few days with a ton of GPS stuff to get around Atlanta and it did get pretty hot on the car dash. I'll try taking it to an AT&T store tomorrow (ugh) but am open to any suggestions before I do so .
There are a few options I would consider:
1. Go to the apn and set up a new apn and save it. Select it and then reboot. There are a few floating around. Check my how to thread in the q/a. I posted one there. Make sure you create one and then save it.
2. Try flashing a different modem.
3. Take out the external micro sd. Back up your stuff from the internal sdcard. Factory reset from in the ROM. Warning: a factory reset from within the ROM will erase EVERYTHING, including pictures. Make sure you save everything first. Reboot. And if that doesn't work, odin with a re partition pit file or use one of the heimdall 1-click and then do a reset again.
4. Possibly remove the Sim and clean it. I've heard the Sim socket is very fragile and breaks easily. Use caution. You can always have the att guys do it and let them break it.
Gl
he said he did try flashing another rom and odining back to stock. if that doesnt work, nothing will. hopefully you still have a warranty.
Already restored to stock (and again from within the stock rom)... Forgot about my pictures :crying:
Tried I997UCKL2 and I997UCLB3 modems, with and without custom APNs.
Tried cleaning the SIM
Funnily enough I do get service bars (4/5) after the phone has been on for about a minute, but no HSPA+ icon and still can't make calls/MMS/internet (calls are about 5s of silence followed by an abbreviated dialing tone, then "Call Ended"). Yup, I think it's borked... Guess it's time for an S3! Thanks for the help though.
Imei messed up?
Sent from my SAMSUNG-SGH-I747 using xda premium
crash822 said:
Imei messed up?
Click to expand...
Click to collapse
I can bring up the IMEI dialog fine (*#06#)... Other than that I don't know how else to check it.
you paid your bill right?
The Jack of Clubs said:
you paid your bill right?
Click to expand...
Click to collapse
Haha yep... I just dug out my old old phone (LG CU500 iirc). Found the charger and made a call. Seriously old school but at least I'm sort of connected until I can get my Infuse sorted!
pacallen said:
Already restored to stock (and again from within the stock rom)... Forgot about my pictures :crying:
Tried I997UCKL2 and I997UCLB3 modems, with and without custom APNs.
Tried cleaning the SIM
Funnily enough I do get service bars (4/5) after the phone has been on for about a minute, but no HSPA+ icon and still can't make calls/MMS/internet (calls are about 5s of silence followed by an abbreviated dialing tone, then "Call Ended"). Yup, I think it's borked... Guess it's time for an S3! Thanks for the help though.
Click to expand...
Click to collapse
Sorry to hear about your pictures. I tried to warn you.
The last thing i can think of is to leave your battery out overnight. And then put it back tomorrow.
It sounds like it's hardware related though.
(Different ROM like miui and zeus have their own custom build.prop ril settings and apn. These potentially can mess with your phone connection if the partition messes up.
I wanted to make sure it was not a partition screw up. A double flash in heimdall uckj4 or uclb3 with boot loader checked or one of the Odin un-brick using a pit file would have clear this. Sounded like you did this already. Another user have reported clearing their efs in odin. I would only try this if you have backed up your efs position, either in root explorer or zen tool kit.)
Again, sounds like hw...
Gl
qkster said:
The last thing i can think of is to leave your battery out overnight. And then put it back tomorrow.
Click to expand...
Click to collapse
Well when I transferred my sim to my old dumb phone I left my Infuse off (about 3 hours). I just tried it again for kicks and miraculously it works perfectly now! Now I get to reinstall everything again (yay...), but I'm wondering if my sim slot is on its way out or something... Not sure why it would suddenly start working again.
Oh well, time to try out Zeus (MIUI was a little too buggy for me).
Thanks again all... hopefully it doesn't die on me again!
pacallen said:
Well when I transferred my sim to my old dumb phone I left my Infuse off (about 3 hours). I just tried it again for kicks and miraculously it works perfectly now! Now I get to reinstall everything again (yay...), but I'm wondering if my sim slot is on its way out or something... Not sure why it would suddenly start working again.
Oh well, time to try out Zeus (MIUI was a little too buggy for me).
Thanks again all... hopefully it doesn't die on me again!
Click to expand...
Click to collapse
Good to hear.
If it starts to act wonky again, try a different battery. It is possible the heat you described may have damage the lithium cell. Idk..
Ebay has them for about $4 free shipping. Look for a usa shipper...2-4 days
For some reason this happens to me sometimes. I'm unsure myself. What I do to fix it is turn data on and off and then reboot. I do that a few times and then it starts working.
Sent from my SAMSUNG-SGH-I997
So after three different roms, several factory wipes, and all sorts of voodoo magic, it was a bad sim card.
Shame... I kinda wanted an S3 .
Hi, been a member for a while, haven't posted before though, (yeah I know, I'm an ass who just downloads and flashes roms), but I have a MAJOR issue now. I tried the MoDaCo.one rom from http://forum.xda-developers.com/showthread.php?t=1711783 and decided that it wasn't for me, so I restored my old backup of CleanRom 4.2 Standard. However, upon restoring this image, my phone keeps looking for a LTE connection, even though there is none available, and as such, will not connect to any mobile network. I have tried doing a total reinstall of CleanRom, i have tried resetting everything, i have tried changing the APN settings, everything I can think of. I even called AT&T to see if something was up with the data in my area, and it is all fine, in fact, while I was on the phone, the LTE turned off, (as LTE cannot run while the voice is connected for some reason or another) and I actually got a connection, so it is something with the phone trying to get LTE all the time. Is there some way I can fix thigs?
Also, after trying the MoDaCo rom, my phone only does a hot reboot/fastboot, unless I use the power button hard reset. Any help anyone might be able to give would be greatly appreciated, I can't really afford another $650 phone lol
P.S. If someone, ANYONE, can give any kind of help, I promise I will be coming in and trying to help anyone I can from now on. I'm a Linux Dev (Mint and SolusOS) so I'm not a complete and utter moreoff in terms of how the OS works.
mclovin926 said:
Hi, been a member for a while, haven't posted before though, (yeah I know, I'm an ass who just downloads and flashes roms), but I have a MAJOR issue now. I tried the MoDaCo.one rom from http://forum.xda-developers.com/showthread.php?t=1711783 and decided that it wasn't for me, so I restored my old backup of CleanRom 4.2 Standard. However, upon restoring this image, my phone keeps looking for a LTE connection, even though there is none available, and as such, will not connect to any mobile network. I have tried doing a total reinstall of CleanRom, i have tried resetting everything, i have tried changing the APN settings, everything I can think of. I even called AT&T to see if something was up with the data in my area, and it is all fine, in fact, while I was on the phone, the LTE turned off, (as LTE cannot run while the voice is connected for some reason or another) and I actually got a connection, so it is something with the phone trying to get LTE all the time. Is there some way I can fix thigs?
Also, after trying the MoDaCo rom, my phone only does a hot reboot/fastboot, unless I use the power button hard reset. Any help anyone might be able to give would be greatly appreciated, I can't really afford another $650 phone lol
P.S. If someone, ANYONE, can give any kind of help, I promise I will be coming in and trying to help anyone I can from now on. I'm a Linux Dev (Mint and SolusOS) so I'm not a complete and utter moreoff in terms of how the OS works.
Click to expand...
Click to collapse
Does Wifi stay on and not search for connection? Meaning does Wifi always stay connected?
Sent from my box of McNuggets.
thanx for the fast reply, wifi work exactly as it should, no issues there, but mobile data is all kinds of messed up. However, just for s#*T's and giggles I decided to try and see if maybe I could get miui v4 2.7.20 to work, and for some reason or another, mobile data works in this one. I'm not exactly sure what's going on, and to be honest, I think I'm gonna try a few roms and see if maybe its only default ice type rooms that work, which would prob mean that something in sense is messed up after the MoDaCo rom trial. If Anyone might have an idea of what's going on, I'm all ears.
Well if all else fails run a ruu and start with a clean slate.
Sent from my Nocturnalized Beast
E.Cadro said:
Well if all else fails run a ruu and start with a clean slate.
Sent from my Nocturnalized Beast
Click to expand...
Click to collapse
Yeah, I think i may do that, maybe even relock the bootloader, unroot, and start over from a factory default and see if maybe I can get things repaired, or least working right lol.
Hey Everyone,
Hopefully you have time and can answer this for me. About a month ago I downloaded the very first alpha rom of CM10 for the S3. Installation went fine and all but GPS was totally screwed up. Well a few roms later and updates to Google Maps its still not locking on to my position, even with WiFi on like someone suggested but wasn't needed before I began flashing so many roms lol. I've been using GPS toolbox and GPS status to get locks but it doesn't hold. It will stay locked then lose it a minute later where as when I didn't mess with roms and was on stock it would be fine and be able to see my phone from anywhere. Right now I'm looking at it as I type and it says GPS on in green on one of the apps and 8 in view and 7 in use but its still blinking constantly and the accuracy is at 500 feet sometimes more which is totally unacceptable. Used to be within 40 ft or less than that before something totally screwed with my GPS. I'm really desperate now Max because I use my GPS to get around town as I have a horrible memory but don't want to take it back to Verizon to get a new one and shell out more money. I've tried a lot of steps up to and including going back to complete stock on the phone to know avail, its still screwed. I've cleared the A-GPS cache and re downloaded it from these apps but its still not 100% perfect where I need it. Would you happen to know what to do to get this thing in working order so I can use it again and not have it lose lock while I'm on the road like its been doing? Maybe if you have an unaltered gps.conf file you could copy the stuff in that file for me and paste it on an email so I can recreate my own and see if it helps. Its under the system/etc/gps.conf if you need to know where it is. I really need help and you guys are the only people that actually knows these phones inside and out that could possibly help me on this. Like I've said, I've tried everything I can think of, using GPS tools on the market, going back to stock, jumping from 3 different roms and even deleting the Google maps and re downloading it and nothing helps, but hopefully you can. Thank you for taking the time to read this long email as I tried to give as much detail to my problem as needed to help you help me.
-Nick
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I've already tried going back to stock, and yes I do complete full wipes when going from ROM to ROM. Hence why I am so confused on what to do with my problem.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
aldude345 said:
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
Click to expand...
Click to collapse
Already did all that
Metalhead520 said:
Already did all that
Click to expand...
Click to collapse
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
tdperry said:
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
Click to expand...
Click to collapse
I went back to stock unrooted so its just plain recovery with no advanced options like in CWR
bigdaddywong83 said:
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
It never really locked on, it would find a bunch of satellites, then drop them, then find them.......never does completely lock on, even with wifi on. Ive tried everything I can think of too, and even downloaded some other gps fixing tools on the market with no help.
My GPS is fried
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
ren274u said:
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
Click to expand...
Click to collapse
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
No but after I flashed the factory kernel, radio, and rom I went into the recovery and did a wipe/data factory reset. That erased everything I had on the internal sd and set it back to stock. Still didn't work after that.
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Metalhead520 said:
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Click to expand...
Click to collapse
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
ren274u said:
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
Click to expand...
Click to collapse
Yeah its already back to stock, it seems faster after that reprovisioning but just wish the gps would work. Ill take it in my local Verzion store on monday to see what I can do about this. I just hope I don't get a SGSIII replacement that's already been tinkered with by someone else lol. I think my days of tinkering with phones myself are over since I don't want to go through this again
I also have the gps issues however I didnt restore back to stock.. anyway I bought my phone not directly from verizon I paid almost full retail price would they still take it for replacement or I have to go to samsung?
Samsung. And good luck with that. They are the worst. I had to get my nexus fixed and I sent it in 3 times for repair. They kept saying they fixed it and never did. after the third time i started screaming at them and they sent me a new one. hehehehe
GPS Woes =(
addictedhacks said:
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
Click to expand...
Click to collapse
I have the same problem. I was running Synergy at the time I noticed it. It's really difficult to get Maps to lock, and seems to only work after GPS Test or GPS Status first get a lock (which each take up to 30 seconds typically).
I went COMPLETE stock to try fix it; total wipe, locked bootloader, no root, pure vanilla. Still couldn't get lock with Maps.
I'm trying a custom gps config file now to see if that helps.
Really wish someone would figure out what caused this and how to fix/revert it.
The original galaxy s had the worst GPS ever (or later version would initially work but get worse over time), but a dev (jt1334) for the samsung fascinate fixed it after 8 months by changing something in the kernel.
Hopefully some devs familiar with his work could look at what he did and see if there is something similar that could be done on the gs3
I know these questions would be better asked in the respective threads under development, but I cannot post in there yet due to my post count.
My issues are that I am unable to turn on WIFI. My phone also says searching for service when I have 3 bars of 3g.
The wifi issues began when I was using r73 of Synergy ROM with the kernel that comes with the ROM. I was not able to turn my wifi back on using the toggle in the notification bar and the toggle in the settings menu. I then tried to flash to the new JB synergy to see if that would fix it. No such luck. I tried re flashing it clean multiple times. From there I tried to flash back to stock and re-lock my boot loader. Still I am unable to turn the WIFI on.
I am not sure when the service issue began, and it might have been while I was having the wifi issues on r73 of Synergy or sometime in all of my flashing since then. I tried using the IMEI/ERI tool to help, but it displays my IMEI fine and finds my ERI fine. I tried anyways to repair my ERI and tried to repair my IMEI. When I tried to repair my IMEI, I got an error telling me it was the wrong format when I would type it in.
Also in this whole ordeal today I noticed my battery is warped. Like an interior cell exploded or something. It still powers on and functions, but I do not like the idea of using that battery much more.
So I am now exhausted and frustrated. I am thinking this is a phone/hardware issue that cannot be fixed without a replacement. Unless someone can help me fix this I think I am going to go back to VZW and get a new one. Please help me if you can think of anything to possibly fix this. Also are there any guides to help check and make sure everything is ok to go back to VZW? I used that guide that went through relocking the bootloader and flashing back to stock, but I am not sure how to check and be sure everything checks out.
Any help is appreciated as I am out of ideas or options....:crying::crying:
cook1040 said:
. . . Also are there any guides to help check and make sure everything is ok to go back to VZW? I used that guide that went through relocking the bootloader and flashing back to stock, but I am not sure how to check and be sure everything checks out.
Click to expand...
Click to collapse
You said the symptoms began after flashing a new ROM and associated kernel, so going back to stock makes sense before trying anything else.
What do you mean by not being "sure everything checks out" btw? Have you tried following the initial post in that topic for restoring your phone to stock and aren't sure if it worked?
- ooofest
ooofest said:
You said the symptoms began after flashing a new ROM and associated kernel, so going back to stock makes sense before trying anything else.
What do you mean by not being "sure everything checks out" btw? Have you tried following the initial post in that topic for restoring your phone to stock and aren't sure if it worked?
- ooofest
Click to expand...
Click to collapse
I did go back to stock. Didn't work. So then I re-rooted and locked my bootloader, and returned to stock and factory everything. Still no go. I did end up running over to VZW and they were baffled. They weren't much help and recommended I contact samsung. Samsung wants me to send my phone to them and wait 2 weeks to get it back. So I still have my phone and am thinking I will call VZW to complain and see what they do.
And I was just wondering if there was a way to look and be sure the bootloader is locked. I looked and made sure the kernel was back to stock. clearly the ROM was. So I guess I was just wondering if there was a way to look on the phone to check whether the bootloader is locked or unlocked. How does VZW check on things like that? The guy asked me if I rooted, but I told him no.
Now that I think about it, I did take a fall right around when this stuff happened. Any way you think I could have messed up the phone? It doesn't show any sign of damage and I don't use a case. The battery is almost twisted I guess. Borderline bulging. The VZW people argued that I bent/broke the battery. Not sure what to do....
Back up anything you want on internal SD then dial *2767*3855# on stock.
cook1040 said:
I did go back to stock. Didn't work. So then I re-rooted and locked my bootloader, and returned to stock and factory everything. Still no go.
Click to expand...
Click to collapse
Outside of the battery issue (which is odd - wouldn't there be some kind of blemish on the back cover if an impact was the issue?), what do you mean by "didn't work", please? You followed this:
WHATEVER YOU DO, DO NOT REBOOT INTO YOUR ROM AFTER THIS STEP!!!!
Use EZ-Unlock to RE LOCK your bootloader. It does NOT matter what the status says within the app, just hit the lock button.
Click to expand...
Click to collapse
and tried to apply the stock ROM, etc., and it didn't boot back into stock ICS?
- ooofest
ooofest said:
Outside of the battery issue (which is odd - wouldn't there be some kind of blemish on the back cover if an impact was the issue?), what do you mean by "didn't work", please? You followed this:
and tried to apply the stock ROM, etc., and it didn't boot back into stock ICS?
- ooofest
Click to expand...
Click to collapse
I know right! I told the guy at VZW it must have overheated or shorted or something. My thought is the battery puked and maybe surged the wifi radio or something? But his response was that the batteries they put in the phones are flat. and it wasn't bulged enough so it was just considered damaged and not a malfunction. (to be fair this was one of the worst VZW stores I have been to.)
And every thing I have tried, Synergy r73, Synergy JB, back to Synergy r73, Stock unlocked, Stock Rooted unlocked, and locked stock, the wifi will not turn on. The toggle is like grayed out as if it is not an option. I even tried downloading a toggle from the market. Nothing lets me turn Wifi on. Even did the *#0011# on and off a few times. And everything I have flashed has been clean wipe/cache and Dalvik where possible.
Something I have noticed is that when I go to the settings, the wifi button is gray and the "off" letters are also gray. When I press "Wi-Fi" (like to enter the list of available networks) the button on the right which still says "off" briefly lights up like it should be before it changes screens.
Just tried the factory reset via the number to dial and it still does not work. Is there a difference in that factory reset and doing the reset from recovery mode?
edit: found my own answer. "Reprovisions your phone to factory. Has been known to fix radio issues at times."
Also my service is reallllly terrible. I mean I am just a few miles from Lansing, MI and should be in intense 4g, but I am at like -120db.
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.