Hi guys, believe me I looked around the forum before setting out to ask, but it could take years to read all the threads and posts.
A few months back I bought my son a Galaxy S 3 for Verizon through Amazon wireless.
The phone came, I activated it and it worked fine until the idiot put it in his pocket, went out, got drunk, and came home with some barely visible cracks in the screen which now will not light up.
He went to the Verizon store, but without their insurance, they refused to deal with it. Instead, he ported an upgrade from another one of my 5 lines and buys another phone for $250-.
Now I have the 3 month "old" S 3 with a cracked screen that won't light up, and no SIM card.
What am I supposed to do now with this paper weight??
I was hoping to never have to deal with Verizon again, but now I'm locked in for another two years on two of my five lines and I have this very useless but valuable phone.
Suppose I take it upon myself to repair the screen, is there anyway to use this phone on a different network? or at least with a different carrier?
Perhaps a carrier that isn't looking to skin me alive for whatever I can bare? I know this device works with SIM cards, and I've heard folks claiming that it can be used on GSM networks, so what prevents me from using this phone on a GSM network with another carrier??
Can someone explain in layman's terms what this post will do for me??
Or is there some other direction I need to take??
Thank you!
From Amazon Wireless:
AmazonWireless Terms and Conditions
Instant Discount Policy
When you purchase your device with service from AmazonWireless.com, we automatically pass along an instant discount based on a commission paid to AmazonWireless by your wireless service carrier. The commission depends upon your continued service, and if you do not maintain your service for 181 days from the service activation date, AmazonWireless must return the commission to the carrier. Thus, this discount has been provided to you in good faith based on your agreement to (a) activate a new or extend an existing line of service for the device(s) with the carrier for two years, (b) maintain this line of service in good standing, and (c) not alter the line of service type other than adding an additional line of service to an individual account for at least 181 consecutive days.
The following are some scenarios where we may determine that you have not maintained your service and have not met the requirements listed above:
If your device with the carrier is not activated per Amazon's activation instructions within 14 days
If your service is canceled/disconnected before 181 days and you do not return the device(s) to Amazon
If a new individual or new family account is merged with or replaces a pre-existing account
If you transfer this equipment to another carrier's service or to another line in your family account and deactivate the line that Amazon established for your device
By accepting this Instant Discount Policy, you agree to repay $400 per smart phone or tablet and $200 per other device if you do not maintain your carrier service for 181 consecutive days from the service activation date. You also authorize us to collect that amount using any credit card we have on record for you. Amazon can periodically check your account status with the carrier to confirm your line of service is active and in good standing and thereby confirm you are in compliance with this policy.
The Instant Discount Policy will not be applied if you cancel your order and return the device(s) within our 30-day return period. You must return your device(s) to Amazon within the carrier's 14-day return period in order to avoid the carrier's Early Termination Fees (ETF). If your purchase was an upgrade, your upgrade eligibility will not be reset unless you return your device to Amazon within the carrier's 14-day return period.
Additional Terms
Amazon reserves the right to decide who is eligible to purchase a device from us (e.g., an individual may be deemed ineligible based on identify verification checks) and can limit purchase quantities or refuse to sell to an individual who has been approved by a carrier.
Devices with service purchased from Amazon are for individual use only, and Amazon reserves the right to reject orders from resellers or distributors.
These AmazonWireless Terms and Conditions are in addition to the AmazonWireless site Conditions of Use.
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Let us know if you get hit with a $400 bill from Amazon
The first thing you need to do is, change your Verizon password, so your dumb-ass, irresponsible son, can't stick you with anymore bills.
Let us know if you get hit with a $400 bill from Amazon
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Click to collapse
I would think that since they removed the SIM card from the broken phone and placed it into the new phone, and since he purchased the new phone with an upgrade from a different line, but retained service on the same line, that perhaps VZW is copacetic with that. Service is retained on the original line.
But something needs to happen with this broken phone that I have.
and, you didn't answer any of my questions.
What needs to take place? ...and in what order?
Let me take a stab at this...
Fixing the LCD is probably the first thing that has to happen.
I assume the phone, being a PDA will boot without the SIM card. Yes?
So if it's bootable, and you can see what you're doing, then I guess it's rootable. Yes?
And if it's rooted, then you can unlock it? Yes?
And once its rooted and unlocked, then what?
With which carrier can this phone be used? Rooted and unlocked, why would it even matter?
Thank you, and please.
merciless_alien said:
Hi guys, believe me I looked around the forum before setting out to ask, but it could take years to read all the threads and posts.
A few months back I bought my son a Galaxy S 3 for Verizon through Amazon wireless.
The phone came, I activated it and it worked fine until the idiot put it in his pocket, went out, got drunk, and came home with some barely visible cracks in the screen which now will not light up.
He went to the Verizon store, but without their insurance, they refused to deal with it. Instead, he ported an upgrade from another one of my 5 lines and buys another phone for $250-.
Now I have the 3 month "old" S 3 with a cracked screen that won't light up, and no SIM card.
What am I supposed to do now with this paper weight??
I was hoping to never have to deal with Verizon again, but now I'm locked in for another two years on two of my five lines and I have this very useless but valuable phone.
Suppose I take it upon myself to repair the screen, is there anyway to use this phone on a different network? or at least with a different carrier?
Perhaps a carrier that isn't looking to skin me alive for whatever I can bare? I know this device works with SIM cards, and I've heard folks claiming that it can be used on GSM networks, so what prevents me from using this phone on a GSM network with another carrier??
Can someone explain in layman's terms what this post will do for me??
Or is there some other direction I need to take??
Thank you!
Click to expand...
Click to collapse
The Rooting post will allow you to have more control over your device. You can give apps permission to do thing that android usually restricts them from doing. For example, you can give SetCPU permission to change the minimum and maximum speeds of your processor. You must also root to use the GSM network... Check out this guide: Click Here. I've never used my S3 on another carrier though, so I'm not exactly sure what to do
Related
I'm selling my verizon tp2 and need to deactivate it before the buyer buys it tomorrow. So I will do a reformat to factory default using the jucy rom I have and then deactivate it. But how do I deactivate the phone?
Thank you.
What do you necessarily man by "deactivate"?
Is there an active line tied to the phone (as in can you make and receive calls on it)? If yes, then you have to call C.S and either terminate your service or swap to another phone.
If there is no current active line tied to the phone (as in you have another phone which is why you're selling the TP2), then just do a hard reset or install a ROM of your choice.
I will still have the line but no phone for awhile. So I need to deactivate the phone but I guess cs can just take it off my account and me do a hard reset. I was wanting to do this myself the deactivate. Can I or do I have to call in and have them do it?
If you have an old phone from verizon, you can go to verizonwireless.com and log into your account and select your number and hit go. Then somewhere around there it says change device and then you put the number under the battery of the old device into that area and then once your done the tp2 should not be activated and your old phone will be activated. Then just hard reset the tp2 and you should be good to go.
Thanks for the help.
I called vzw and they said they won't deactivate it unless I have another phone to put on the line. How stupid. So I have to buy a phone and pit it on my line before I sell it cus then the buyer can't activate it for him. So crud. I didn't wanna buy a phone right now but to sell mine I guess I have to.
I'm not cancelling my line so that's why it's this way. They won't let me have a line with no phone. So hmm. Dunno what phone to get now.
Why would you pay for a plan without a phone. That sounds kinda silly
Purchase a prepaid (I think Target stores have one for $20) and activate the number to that ESN. Then call VZW back and have them suspend the line until you are ready to use it.
Be aware, YOU may face the ETF if you deactivate the data plan! This is not a 100% guarantee, but they are getting really sticky about people selling smartphones and activating old Razors and stuff on a $9.99 add on line instead.
zcarman said:
Purchase a prepaid (I think Target stores have one for $20) and activate the number to that ESN. Then call VZW back and have them suspend the line until you are ready to use it.
Be aware, YOU may face the ETF if you deactivate the data plan! This is not a 100% guarantee, but they are getting really sticky about people selling smartphones and activating old Razors and stuff on a $9.99 add on line instead.
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This is NOT true. You will only face the ETF if you cancel the line in question within the contract timeframe. When agreeing to the contract terms, there is no mention of a required data plan, only that you must maintain voice service on that line.
In fact, when activating a newly purchased smartphone, it is only required to accept the terms and conditions, NOT activate the device. Pressing 2 after agreeing to the terms and conditions skips the device activation and thus the adding of a data plan.
buggs1a said:
Thanks for the help.
I called vzw and they said they won't deactivate it unless I have another phone to put on the line. How stupid. So I have to buy a phone and pit it on my line before I sell it cus then the buyer can't activate it for him. So crud. I didn't wanna buy a phone right now but to sell mine I guess I have to.
I'm not cancelling my line so that's why it's this way. They won't let me have a line with no phone. So hmm. Dunno what phone to get now.
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Click to collapse
You dont have an old phone that you had before the TP2?
isdnmatt said:
This is NOT true. You will only face the ETF if you cancel the line in question within the contract timeframe. When agreeing to the contract terms, there is no mention of a required data plan, only that you must maintain voice service on that line.
In fact, when activating a newly purchased smartphone, it is only required to accept the terms and conditions, NOT activate the device. Pressing 2 after agreeing to the terms and conditions skips the device activation and thus the adding of a data plan.
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Click to collapse
As of 11.14.2008, all Verizon Wireless customers purchasing a new PDA/Smartphone or Blackberry device are required to carry a minimum $29.99 data plan on the line as a part of their contract. When you agree to the terms of your contract, this is part of the agreement.
You cannot purchase a 3G smartphone without selecting a data plan online now - nor can you purchase one in-store without one. Check the website as you can no longer complete a purchase of the device without selecting a data plan - also, try activating a used device and you will have the same issue - data plan required! It has been a part of the smartphone contract since November of 2008.
http://gizmodo.com/5074915/verizon-forces-30-minimum-data-plans-on-new-smartphones
http://technologizer.com/2008/11/03/verizon-makes-data-plans-mandatory-on-smartphones/
Also, as far as your second statement, it is also wront. You only have 30 days to activate a new device without contacting Verizon Wireless directly. If you do not activate the device within 30 days, a lock is placed on the ESN and your account is charged the full retail price of the device. I know this for a fact, because I faced it when changing from my BlackBerry Storm to my TP2... I actually received a letter stating that, "if the device is not activated within 30 days, your account will be charged the full retail of the device." Also, when I called to ask about terminating my data plan, and rolling to what was the "Connect" plan with a Rogue, Dare and Razor on my 3 lines, they said that I would still have to carry the PDA as that was part of my contract, or I could pay the termination fee (which was $175 at that time) to terminate that contract and start a new one on that line.
See Post #7
http://www.wirelessforums.org/alt-cellular-verizon/does-verizon-require-
upgrades-activated-purchaser-8278.html
Last month, it leaked that VZW was changing their '3G smartphone and 3G media phone' ETF to $350. Not the normal $175 that was associated with them. So that was my reasoning for saying that the person might be facing $350 ETF - instead of the $175.
Basically, VZW got sick of people trying to do the BOGO's on BlackBerry's, Omnia's and Touch Pro's and then terming the second line and selling the phone. They are cracking down on Smartphone's and data plans and we are the ones that need to watch out for it.
Are you making a distinction between accepting the terms and conditions? and activating the device? I know that you HAVE to have a data plan on Smartphones, but the system doesn't even make you activate the phone as long as you accept the terms and conditions.
If you're saying that you HAVE to activate the device within 30 days, that's not correct. All you have to do is ACCEPT the terms and conditions within 30 days to avoid the full retail cost.
Are you aware of the prompts I'm talking about? The first prompt reads the important parts of the customer agreement, like that if you cancel your line, for advanced devices you may have to pay a ETF of $350. Once you accept that, you can see online that it extends your contract for the selected contract term. The 2nd prompt asks you, would you like to activate your new device now? Option 2 is to activate later.
There is no mention of anything you said here:
http://www.verizonwireless.com/b2c/...GREEMENT&jspName=footer/customerAgreement.jsp
There is a difference between activating the device and accepting the new contract terms.
Thanks for writing guys. The reason I wanted to not have a phone on my line after I sell my tp2 was because there are no good enough phones. I wanted tojust wait till better phones came out. Well vzw said no so I had to buy a phone in order to sell mine deactivated. So after some anger on my part because of their unwillingness to help me with the cost of a new phone they finally gave me the droid for 1 year contract cost thus extending my line 1 year. They said they want me to be happy so they did this. With $100 rebate but I got no rebate. They said they don't do instant rebate on the phone which sounds like bull cus my tp2 they did. Well anyway I was ticked telling the lady I spoke to my opinion on the policy and it's my phone. I should be able to do what I want when I want. I should be able to sell and not have a phone on my line for a bit if j want. I was so mad but nice. So they gave me the 1 year cost.
buggs1a said:
Thanks for the help.
I called vzw and they said they won't deactivate it unless I have another phone to put on the line. How stupid. So I have to buy a phone and pit it on my line before I sell it cus then the buyer can't activate it for him. So crud. I didn't wanna buy a phone right now but to sell mine I guess I have to.
I'm not cancelling my line so that's why it's this way. They won't let me have a line with no phone. So hmm. Dunno what phone to get now.
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Click to collapse
because removing a phone off a line forces it to become deactivated canceling your contractual agreement to carry over voice services for a set amount of time. with no phone to charge any services on then you are breaking the agreement.
and stand to get an ETF fee even a deact for a few seconds ends the contract.
just buy a prepaid and do a device swap
I bought a brand new Motorola Photon Q at FULL PRICE from Sprint a few weeks ago because I do NOT believe in contracts and remain contract free.
My phone shuts off every time I touch the Lock Screen button on top or when I BEGIN to slide out the QWERTY keyboard. (NO drops, cracks, scratches, water damage, abuse, etc verified by Sprint store)
I have the $11 a month Total Equipment Protection.
First, they can't fix my phone at the Sprint Corporate store.
Then, the want me to wait THREE BUSINESS DAYS for a REFURBED phone because the Sprint Corporate Repair Center does NOT have any in stock.
Lastly, the manager REFUSES to simply give me the ONE new Photon Q LTE they have in stock by telling me "If I give you a new Photon Q for your Total Equipment Protection Claim E-ticket I will be written up and face disciplinary action and/or lose my job."
Why the complete lack of service?
I am paying a HUGE MONTHLY PREMIUM of $11 a month for TEP, and my phone is new and still under the factory warranty.
Sprint is in the business to make monthly fees.
If I don't have a working phone, they can't charge me for monthly service.
If my Comcast cable box died, regardless of who owns it, Comcast would make it right..... even at their cost..... because they want my monthly payment.
I am NOT under contract with Comcast, and I am NOT under contract with Sprint either.
So, why aren't they bending over backwards to get a working phone in my hands ????
Not too long ago, you could walk into any corporate store and walk out with a free refurb with NO insurance and NO $50 fee.
This complete lack of customer service has me wanting to cancel Sprint and simply take my Photon Q LTE to the prepaid side or simply getting a new phone from another prepaid carrier.
This way, I can save money off of the monthly bill and just buy a cheap "backup" phone from Craigslist in case of emergencies so I can be my "own personal warranty and repair department".
PS.
The Sprint corporate store made me wait around for 4 hours.
This was after I IMMEDIATELY displayed, and duplicated 3 times, that my phone was shutting off every time I simply touched the "lock screen" button on top.
Any advice would be appreciated.
I look forward to hearing comments on Sprint's current customer service performance and policies as well.
They pulled the same crap with me when I tried to get my phone replaced. I ended up just saying **** it and replacing the parts myself. Though I am on a contract... But I also do pay for the TEP... I think their (lack of) support is ****. And it's really got me considering switching carriers.
I've been on the phone with Sprint customer service all day.
Been given nothing but a run around.
They have not located me a phone.
They have no idea where it will ship from.
They have no idea when it will ship.
My phone will not power up and I have been missing calls and texts for 2 days.
I keep requesting that they tell a Sprint store to give me a new phone, or even a refurb, and I will drive there to get it.
No one will agree to help me.
WHAT THE HELL IS WRONG WITH SPRINT ??????
That really sucks...
What's sad nowadays, is companies don't really care unless you make a big stink... and perhaps you need to make a BIG one.
Post on all their social media outlets. I've heard of mountains being moved simply because an issue was made public.
I know it's a little late now, but the next phone you buy, I would recommend getting from Best Buy, and get their protection plan. I've been told that I can literally walk out the door seconds after buying a phone, "drop" it in the parking lot, walk back in, and get a new phone on-the-spot. The best part is, it costs the same as the TEP (or you can opt to pay in full for about $170 for 2 yrs of protection), and NO $100 insurance claim fee.
I don't mean to sound like a salesman, but I've had to do enough TEP claims to decide that most big business doesn't care anymore about the consumer. Best Buy's plan is the only one I've come across these days where I can leave with a brand new phone within minutes.
arrrghhh said:
That really sucks...
What's sad nowadays, is companies don't really care unless you make a big stink... and perhaps you need to make a BIG one.
Post on all their social media outlets. I've heard of mountains being moved simply because an issue was made public.
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Click to collapse
I totally agree on this one.
Sent from my Motorola Photon Q LTE using xda premium
Now that sprint contracts out the TEP insurance stuff to asurion (asurian?) thats the procedure. I broke my Q's screen within a couple months of buying it and I had to go through the same crap were I couldnt get an in-stock phone immediately because if a screen is cracked, you must go through the TEP process, and if your phone isn't the hottest new thing selling, you will likely get a refurb.
I have had a quite a few refurbs in the past through TEP (all because of my own fault), and they have all been good working and good looking units. I broke the phone, so I would have taken almost any working phone. But in your case, I can see why its bothersome.
When is a phone not a phone? According to Three it is when you have a Note 10.1 that is too big to be a phone even if you can use it to make regular calls instead of carrying around three different devices.
Thanks Three for blocking my all you can eat data plan that was working brilliently until today and binding me to a two year contract, which I will break once I have thrown my toys out of the pram, cancelled the direct debit and reported you to Ofcom for misrepresentation.
Has anybody else had this trouble? I immediately activated a Giffgaff simcard, which seems to be working fine but I'm not sure how easy it is to terminate a Three contract given the shop assistant who sold me the sim only plan knew what device I was going to use it on without telling me it was breaking terms of service. I bought the Note over an Ipad because I liked the Spen and wanted to consolidate a phone and a tablet into one thing with reasonable battery life I could carry around all day.
Is it possible to spoof my device's identity on the network so it no longer appears to be a tablet or is my IMEI number unspoofable, unchangeable and irredemably linked to a non-phone phone
Be careful breaking a contract by cancelling the DD may well trash your credit rating .
catshanghai said:
... the shop assistant who sold me the sim only plan knew what device I was going to use it on without telling me it was breaking terms of service....
Click to expand...
Click to collapse
It's obviously not your fault. Go back to the shop, confront the sales person, and ask him to provide a solution.
Hello,
I know it has been 4 months since you had this problem but I wish to know what the outcome was. I have just signed a 1 year contract on "The One Plan" with Three stating to the sales rep that I would be using it in a Note 8 and after 3 days, the internet has simply stopped working.
Thank you very much
So I bought a Samsung Galaxy S6 in November of 2015 on ebay for $370. I checked IMEI before buying and it was clear. I received the phone and activated it on my Verizon account and continued to use it on that account for almost 2 years until recently when I attempted to move it to a different account.
After completing the port of my number to the new verzion account I was unable to activate the phone that had been previously working. Sometime between November 2015 and when I ported the person who sold me the phone decided to stop paying their bill and Verizon blacklisted the phone as stolen. I spoke to Verizon's fraud department and they are unwilling to take the device off the black list. Verizon continued to state that since I bought the phone from ebay and not directly from Verizon there was nothing they would do.
As infuriated as I am at losing a device for someone else's financial obligation (rant below) I am mainly writing this as a warning to the many people like me out there who buy used phones. I will likely never buy another used phone from a private seller because of this and I suggest you strongly consider the same. I believe this is going to become more widespread as Verizon introduced the device payment plan a couple years ago and this appears to be a clause in the terms that allows them to black list the device as stolen should the individual not pay.
I've contact ebay but am unable to open a case as the sale was 2 years ago. I contacted paypal and they likewise are unwilling to do anything.
Rant: It is as if Verizon is treating the device like a car and has a lien against it. With a car when you purchase and go to register the car under a new owner this can only happen once the current owner has satisfied the lien. Seemingly although the act of activating it on Verizon's network is the same as registering a car it does not require the former lien be satisfied. This leaves a person like me with no way of knowing if the phone will be black listed after I purchase it. Verizon should either not allow the phone to be activated on another account until the balance has been satisfied or at least provide a way to know if an IMEI has an outstanding balance associated to it.
This is kinda common knowledge though. It is the reason xda stands behind and supports swappa.com
This has been happening for years. The only way to make sure is to not use eBay and use a more reliable and vetted source.
There are ways around this (you will find the results I'm sure) but mind you they are illegal and you won't find help here with it.
I feel bad for you. This is still kinda a new thing in the states and carriers are really coming down on it. Just be careful.
As I said swappa.com is a great source. Just about everyone here uses it.
So I bought a S22 Ultra off Facebook marketplace for $900 I did an imei check with my carrier and confirmed it wasn't stolen or anything of that nature and we set it up on my account in store with the guy present and confirmed it worked. Fast forward a week I wake up to a nice message on my phone that Samsung has blocked my device due to incomplete trade in and that I need to contact Samsung to fix it. Cant use the phone at all. I have a $900 paper weight. Does anyone know of a bypass for this? Will rooting it give me the ability to get around this?
That's a new one to me. Sorry can't help, post a photo of the message the phone is showing.
The reason that happened is probably because the guy purcahased the phone from Samsung with a Trade-in discount. He did not send his phone in as part of the agreement. Then they tried to bill his card for the amount of the Trade-in and it didn't go through for whatever reason. After that they blocked his phone which you purchased from him. He most likely hated the phone kept his old phone and now you are screwed until you contact Samsung and resolve it. They specifically state on the Trade-in info they send you with the shipping label that if you don't send them the Trade-in phone within 2 weeeks the new phone will be locked out. The other reason they do that is if it's reported stolen. So your only two options are 1) Contact Samsung or 2) Throw it in the trash.
i think its unlikely, you could try to flash a new firmware with unbranded csc , im not saying that WILL fix it, but it wont do u any harm to try if your not planning on seeking help from samsung, i would recommend trying to fake an imei in an efs and load that, i couldnt advise you how though im afraid
That's the new way, they allow multiple trade in devices so the scumbag will select devices with the highest trade in to bring down the purchase price to the lowest possible level and sell it on arrival making hundreds in profits. Possibly the only way to avoid this would be to remove any samsung stuff BEFORE they initiate a lockdown.
We can't have nice things because of this and if it keeps up I see (Samsung) wanting to put a full purchase price hold at time of purchase and then release it when they get the trade ins. :-(
thats why i like to pre order and buy my devices for cash, no waiting and you know your phone is bnib
cpufrost said:
That's the new way, they allow multiple trade in devices so the scumbag will select devices with the highest trade in to bring down the purchase price to the lowest possible level and sell it on arrival making hundreds in profits.
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I read about this somewhere just recently. The bad guys are sure creative in figuring out how to game the system. Around here we have to be very careful of FB Marketplace. Sometimes it seems there are way more sketchy stolen items on it than legitimate items.
The other thing is you probably should get a screenshot of the persons drivers license when making a purchase for such a large amount of money. That way the Police know where they live and they got a photo as well. If the seller is not willing to provide that info to you then stay away. I am not gonna send somebody $900 on the internet and just hope they willl send me what they promised without fully checking them out first.
Nobody would accept that. They can simply say don't buy it then. How would he now you wouldn't be a dodgy guy and use his driving licence for scams? The safest way of this kind of trade in risks is to request the purchasing invoice where you could see if it was purchased with trade in option. If the seller doesn't provide it then i would recommend not to buy the phone for the first 3 months of phone's releasing date when trade in would have been completed already.
Always a risk when you guy items from individuals. The one thing for sure, if the deal is too good to be true, it usually is sketchy.
Paul_Deemer said:
The reason that happened is probably because the guy purcahased the phone from Samsung with a Trade-in discount. He did not send his phone in as part of the agreement. Then they tried to bill his card for the amount of the Trade-in and it didn't go through for whatever reason. After that they blocked his phone which you purchased from him. He most likely hated the phone kept his old phone and now you are screwed until you contact Samsung and resolve it. They specifically state on the Trade-in info they send you with the shipping label that if you don't send them the Trade-in phone within 2 weeeks the new phone will be locked out. The other reason they do that is if it's reported stolen. So your only two options are 1) Contact Samsung or 2) Throw it in the trash.
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Click to collapse
This is the most likely reason, and the only thing you can do is to contact Samsung. You could offer to pay the trade in value discount that was applied at the time of purchase, but that could be up to £570 (here in the UK) as that was the top tier (S21Ultra) trade in if I remember rightly.
I think there must of been some genuine trade in purchase, as a valid IMEI number is required at the time of ordering the new phone....Unless there is a way of generating IMEI numbers I'm not aware of.
I would contact Samsung before doing anything else with the phone, as I wouldn't be surprised if Samsung have locked the phone through Knox or something.
That phone is locked via knox. Nothing you can do unless you contact samsung and give them proof of your transaction then from there it's either they will help you or wont care at all.
That's samsungs fault at first. Here in Turkey, you pay full price. After they receive trade-in device they refund discount amount to you. This is the only way to stop such thing.
rroyy said:
That's samsungs fault at first. Here in Turkey, you pay full price. After they receive trade-in device they refund discount amount to you. This is the only way to stop such thing.
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Right, and too, because of folks not playing nice and taking advantage of others, they will wind up doing the same thing here in USA. At the very least placing a merchant hold for the full device price on the method of payment and releasing it upon successful redemption of trade in value.
Samsung locked the wrong phone. They should be locking the new phone. Call them
Will_T said:
I read about this somewhere just recently. The bad guys are sure creative in figuring out how to game the system. Around here we have to be very careful of FB Marketplace. Sometimes it seems there are way more sketchy stolen items on it than legitimate items.
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Agree with you, FB\Meta is a mess.
I've had nothing but stellar results selling and buying using Swappa. They are pretty stringent with phone condition and both buyers and sellers.
My favorite transaction was about 4 yrs ago when I dropped a very well protected Nexus 6 just wrong while waiting on a lift, and the screen broke. If it were newer I would have replaced the screen, but 10 minutes into a business meeting I found a replacement for $150 in my city on Swappa. I pinged the seller and he was sitting across the street from me. When I got out of the meeting 30 minutes later, I walked across the street and he handed me the like brand new phone in box and waited for me to boot up! All pre-checked IMEI on Swappa for free to ensure not stolen, etc.
armst433 said:
Samsung locked the wrong phone. They should be locking the new phone. Call them
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It's an S22U. It is the new phone....
I'm hoping OP updates us, I wanna know whats going on with this rather strange story.
Parzival__ said:
So I bought a S22 Ultra off Facebook marketplace for $900 I did an imei check with my carrier and confirmed it wasn't stolen or anything of that nature and we set it up on my account in store with the guy present and confirmed it worked. Fast forward a week I wake up to a nice message on my phone that Samsung has blocked my device due to incomplete trade in and that I need to contact Samsung to fix it. Cant use the phone at all. I have a $900 paper weight. Does anyone know of a bypass for this? Will rooting it give me the ability to get around this?
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the phone turns on? it comes in wi-fi where are the wi-fi networks? if you get high is there a bar? if it exists write www.youtube.com done do glue in the copy bar open Youtube go to click and see Youtube Terms of Service in the bar write this E-FRP site addresses appear and there is e-frp click open and see for Samsung and other functions for you you are interested in ftp and test account or Samsung it would be better to have another phone active go to Youtube and in the bar write e-frp for Samsung because there are several steps. Good luck
Paul_Deemer said:
The other thing is you probably should get a screenshot of the persons drivers license when making a purchase for such a large amount of money. That way the Police know where they live and they got a photo as well. If the seller is not willing to provide that info to you then stay away. I am not gonna send somebody $900 on the internet and just hope they willl send me what they promised without fully checking them out first.
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Well the crazy part is it was a in person purchase. Dude met me at spectrum mobile and they verified it was unlocked and would work and that's when the transaction happened.