Touch Screen Not Working - Xoom Q&A, Help & Troubleshooting

Morning all,
My Xoom (MZ602) was exposed to some water. While the unit powers up and the screen comes on its not responding to touch, swipe, etc. Does this mean the digitizer is prolly shot? I am trying to determine what spare parts I need to purchase to bring this beloved device back to full operation.
Thanks,
Steve

I think my battery went bad and mine was doing the same thing as yours but only when plugged up. Once I unplugged it the touchscreen worked fine. No the battery is dead and won't charge
Sent from my SAMSUNG-SGH-I317 using xda premium

Androider4Life said:
I think my battery went bad and mine was doing the same thing as yours but only when plugged up. Once I unplugged it the touchscreen worked fine. No the battery is dead and won't charge
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Mine does it either plugged or unplugged. I can charge the device with no issues. Based on all I have read it looks like I will replace the screen and digitizer, and go from there.
Thanks!

Related

stock HTC charger causing touchscreen issues. video for proof another works give

Connected to the htc charger the phone wigs unless touching the phone while touching the screen. Connected to my vibrant charger it works fine without issue,no need to ground it.
I know people said connected to charger it has issues but its specifically the stock one (atleast in my case,hopefully you too) and the charger itself causing the issue. So get a new charger. Htc will have to make new ones cause these are junk.....
Video
http://www.youtube.com/watch?v=aOp0_tiTHJg&feature=youtube_gdata_player
Crazy ,anyone know how or why that's happening inside the htc charger?
I had the problem with.the charger if the phone was on its back laying somewhere and I tried to use the Screen it would go crazy. My replacment charger comes in on Monday. Hopefully they have fixed the problem.
Sent from my HTC Sensation 4G using XDA App
Doesn't happen here. Everything acts the way it should and yes im using the charger and cable that came with it
phantomevo77 said:
Doesn't happen here. Everything acts the way it should and yes im using the charger and cable that came with it
Click to expand...
Click to collapse
I think they made a bad batch.. cause that's just wack ..
Its what made me exchange my 1st phone. No issues with the new charger.
Sent from my HTC Sensation 4G using XDA Premium App
Yep, I have no issues while charging the phone with the stock charger/USB cable.
No issues so far. Charger, no charger, holding it, not holding it. Never any problems with screen responsiveness. But I've only had it 3 days, so we'll see. Knocking on wood while typing...
Dude, you might actually be on to something. I have come to the conclusion that whether anyone believes it or not. The touch screen issue IS NOT a software issue. I really do think that over time, the device is holding on to static electricity which is causing the issues. My old phone that was doing this would stop after I pulled the battery for 1 hour but would start to act back up as the day went on.
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
I had the exact same issue. I use my MT3G charger now, as I like the shape much better. I hate how the Sensation charger sticks out so far from the wall.
Scoop24 said:
Its what made me exchange my 1st phone. No issues with the new charger.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
You exchanged the whole phone for a bad charger? That seems..... excessive
mpjohns3 said:
I had the exact same issue. I use my MT3G charger now, as I like the shape much better. I hate how the Sensation charger sticks out so far from the wall.
You exchanged the whole phone for a bad charger? That seems..... excessive
Click to expand...
Click to collapse
It had touchscreen issues in general. The whole charger thing just put it over the top.
Sent from my HTC Sensation 4G using XDA Premium App
I can't believe it
I too have this problem but not with the stock charger. Since I got my phone I have been using the same old no name charger with no name usb cable. Until I came upon this posting and tried to unlock my phone or type something while it was charged it would go crazy. I even touched the phone as in the video and tried to use the touch screen but it didn't work as normal. Now I have to try and use the stock charger to see if its the phone or the charger it self.
**used the stock HD2 charger and cable and no problems**
jrwingate6 said:
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
Click to expand...
Click to collapse
i use the usb cable from a nokia phone to connect the sensation to the pc and i don't have any problems. haven't tried using it in the charger but im not going to test my luck now lol.
jrwingate6 said:
Dude, you might actually be on to something. I have come to the conclusion that whether anyone believes it or not. The touch screen issue IS NOT a software issue. I really do think that over time, the device is holding on to static electricity which is causing the issues. My old phone that was doing this would stop after I pulled the battery for 1 hour but would start to act back up as the day went on.
Plus, this is the first Android device I've used where the battery starts acting up if you don't use the cable included with the Sensation.
Click to expand...
Click to collapse
I was thinking this exact same thing.... About the static electricity...
Another weird thing is that even when you plug in the wionky charger, the first few swipes are golden, then about 3 swipes later, wonky.
I've used my old BlackBerry USB cable to sync it and have had no problems. It's really surprising to see so many people with problems...I was actually going to return my Sensation because of the WiFi death grip issue but I don't want to run the risk of getting another one of these issues.
aNYthing24 said:
I've used my old BlackBerry USB cable to sync it and have had no problems. It's really surprising to see so many people with problems...I was actually going to return my Sensation because of the WiFi death grip issue but I don't want to run the risk of getting another one of these issues.
Click to expand...
Click to collapse
Maybe the stock causes issues like mine and another charger is fine .... Just checked again my stock charger makes it crazy..
And don't exchange for WiFi issue.. they all have it. Well the three I've had..
Haven't had any issues with the stock charger but I mostly use the Nexus one wall charger due to its awesome length,imo It's the best charger htc has provided with a device
Sent from my HTC Sensation 4G using XDA Premium App
platinumandroid said:
Haven't had any issues with the stock charger but I mostly use the Nexus one wall charger due to its awesome length,imo It's the best charger htc has provided with a device
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
And yea, what's up with this two foot charger junk..lol. I feel like I'm humping the socket using it while charging..
I can certainly say that it the problem affects more devices than you think. I'm not totally sure what causes it but you guys should see my zune hd.. It will literally control itself. Play music by itself, go in and out of menus (super fast by the way). If you guys want a video I can upload one if I can find it... It freaked me out when it first started to happen keep in mind, the zune is perfectly normal and works fine. The charger was one of those cheap chinese stuff.. So it could be a quality issue. I have yet to have the problem on my myTouch 4g though. I had it in a vibrant, hd2, I think even a G2 .
Sent from my HTC Glacier using XDA App
smashpunks said:
And yea, what's up with this two foot charger junk..lol. I feel like I'm humping the socket using it while charging..
Click to expand...
Click to collapse
lol
Sent from my HTC Sensation 4G using XDA Premium App
My Nexus1 used to do that on some chargers. Had to turn the screen off and back on to get it to clear up. Figured they were just slightly out of spec chargers and tried not to use them anymore.

Battery issue

I was having prior issues with my phone randomly going into bootloop and resetting if I hit the back of the phone even the slightest. A member suggested putting a folded up piece of paper in the back and it fixed it. Thanks Klathmon!
So, now I am having another issue. The phone will charge and will randomly stop charging even while it is plugged in. I have to reset the phone in order to continue charging.
I HAVE ORDERED A NEW BATTERY. It's coming in the mail. T-Mobile tacked on $7 to my bill. Which is already at $95. I feel like I'm getting raped! I love T-Mobile though!
Sent from my LG-P999 using xda premium
codecaine21 said:
I was having prior issues with my phone randomly going into bootloop and resetting if I hit the back of the phone even the slightest. A member suggested putting a folded up piece of paper in the back and it fixed it. Thanks Klathmon!
So, now I am having another issue. The phone will charge and will randomly stop charging even while it is plugged in. I have to reset the phone in order to continue charging.
I HAVE ORDERED A NEW BATTERY. It's coming in the mail. T-Mobile tacked on $7 to my bill. Which is already at $95. I feel like I'm getting raped! I love T-Mobile though!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Me, too
When charging battery precent is freezing and some times 4g data is droping
Sent from my LG-P999 using xda premium
sukhochir said:
Me, too
When charging battery precent is freezing and some times 4g data is droping
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
That sucks! I don't have that data drop issue but if I'm on wifi and go out of range the data doesn't work. I have to turn off the wifi first then toggle my phone's airplane mode. It works on the first try 90% of the time. Occasionally, I have to do it more than once.
I'm using CM7 Stable version 7.1 Maybe I should try the latest and see if that fixes it. What is the latest now, version 7.2? I haven't gotten around to it cuz last time I went to the site it was down.
Hopefully the new battery will eleviate all my battery issues!
Sent from my LG-P999 using xda premium
i think battery issue is when charging airplane mode,
after airplane mode off lock phone press power button in lock screen incressed battery precent
I also have this problem
sometimes the charging battery precent is not moving and some times 4g data is droping, what is this problem?
Having similar issue with battery
My g2x is intermittently charging and discharging while plugged in, regardless of power cable or outlet. Was having problem before I rooted so I know that has nothing to do with it.
TeamJTB said:
My g2x is intermittently charging and discharging while plugged in, regardless of power cable or outlet. Was having problem before I rooted so I know that has nothing to do with it.
Click to expand...
Click to collapse
I had the same problem. Except my issue was the power cable. I would use it while it was charging and I guess that loosened up the inside of the housing on the end of the cable. I replaced the cable and problem solved. At first I was afraid it was the charging port.
Maybe thats your issue, the cable counterpart. The charger port in your phone. If that's loose, it could most likely be the culprit of your intermittent charging.
Sent from my LG-P999 using xda premium
My port came loose I think on my device, if I charge the phone and have it on my bed... I seem to wrestle with it in my sleep or something haha, it comes loose very easily now can't really move it much at all without it disconnecting itself, very annoying!
Sent from my LG-P999 using xda premium
mt3g said:
My port came loose I think on my device, if I charge the phone and have it on my bed... I seem to wrestle with it in my sleep or something haha, it comes loose very easily now can't really move it much at all without it disconnecting itself, very annoying!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Buy a external wall charger for <5$ including shipping off eBay/Amazon I never plug my phone in any more ... always a full battery waiting on the charger
Pin it to Win it.
I've been meaning to do that with some extra batteries for a while now, forgot though lol. Thanks man.
Sent from my LG-P999 using xda premium
Figured it out. Tried my old mytouch charger and it worked just fine. Thanks!
Sent from my LG-P999 using XDA
mt3g said:
My port came loose I think on my device, if I charge the phone and have it on my bed... I seem to wrestle with it in my sleep or something haha, it comes loose very easily now can't really move it much at all without it disconnecting itself, very annoying!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Ha, the same thing happens to me, however it was my damn cat attacking the cord because it fell on his tail and that meant war!
I.R.Chevy said:
Buy a external wall charger for <5$ including shipping off eBay/Amazon I never plug my phone in any more ... always a full battery waiting on the charger
Pin it to Win it.
Click to expand...
Click to collapse
You don't happen to have a link do you?
http://item.mobileweb.ebay.com/viewitem?itemId=190570509347&index=2&nav=SEARCH&nid=97769071159
Much appreciations.
codecaine21 said:
http://item.mobileweb.ebay.com/viewitem?itemId=190570509347&index=2&nav=SEARCH&nid=97769071159
Click to expand...
Click to collapse
That store is like 15 miles away from me hahahaa
Sent from my LG-P999 using xda premium
mt3g said:
That store is like 15 miles away from me hahahaa
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
That's awesome! No 3 week wait for you lol you can probably get it for close to nothing too! Practically free. Sure beats radio shack!
Sent from my LG-P999 using xda premium

Inspire LED not on when plugged up

I acquired an Ispire from a friend that was dropped in water in the past. The water sensor on the battery is perfect but the one on the mobo is red. It will vibrate on occasion but no LED's come on when plugged up and I can't get my laptop to recognize it.
Is it a lost cause or do you guys think it may have potential since I can get it to vibrate sometimes?
Any and all help is appreciated
Challah said:
I acquired an Ispire from a friend that was dropped in water in the past. The water sensor on the battery is perfect but the one on the mobo is red. It will vibrate on occasion but no LED's come on when plugged up and I can't get my laptop to recognize it.
Is it a lost cause or do you guys think it may have potential since I can get it to vibrate sometimes?
Any and all help is appreciated
Click to expand...
Click to collapse
Does it turn on at all? If its not turning on at all then its a lost cause. Have you tried pulling the battery for a few seconds and then entering hboot.
Sent from my Inspire 4G using xda premium
Doesn't turn on at all. It will vibrate after I pull battery but only once usually and no leds or anything come on.
Sent from my rocket
Challah said:
Doesn't turn on at all. It will vibrate after I pull battery but only once usually and no leds or anything come on.
Sent from my rocket
Click to expand...
Click to collapse
Sounds like something fried. Can you boot it without the sd card in. If not then I'd say its toast. It probably needs a new main board. Especially since it has water damage.
Sent from my Inspire 4G using xda premium

Touch screen responsiveness problem?

Well this is weird. This morning I woke up and grabbed my G from next to my bed and the touch screen is being all slow and not responsive. I can't swipe left or right without doing it very slowly and deliberately. Same thing with bringing down my notification drawer.
Its making the phone near unusable. Even to type this all out I couldn't use Google keyboards swipe typing feature and have to hit each individual button really slowly.
Anyone know what could be causing this?
Sent from my XT1034 using xda app-developers app
Ravinxx said:
Well this is weird. This morning I woke up and grabbed my G from next to my bed and the touch screen is being all slow and not responsive. I can't swipe left or right without doing it very slowly and deliberately. Same thing with bringing down my notification drawer.
Its making the phone near unusable. Even to type this all out I couldn't use Google keyboards swipe typing feature and have to hit each individual button really slowly.
Anyone know what could be causing this?
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Install this and see how it behaves https://play.google.com/store/apps/details?id=multitouchpro.tests&hl=es
Thanks for that useful little app. It registers all my fingers fine, and its good if I swipe slowly, but if I swipe too fast it loses my finger for a second, which I guess is why I have a problem swiping.
I have no idea what's causing this still though since its been working fine for the past month.
Sent from my XT1034 using xda app-developers app
Ravinxx said:
Thanks for that useful little app. It registers all my fingers fine, and its good if I swipe slowly, but if I swipe too fast it loses my finger for a second, which I guess is why I have a problem swiping.
I have no idea what's causing this still though since its been working fine for the past month.
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Have you tried turning it off and on again?
Do you by any chance have the charger plugged in while doing this? (My nexus 4 screen acts that way when I connect the wall charger)
Have you tried resetting it?
It's not plugged in, I did try rebooting it but not a reset. I'll have to give that a try now.
Sent from my XT1034 using xda app-developers app
Same here, part of the screen is unresponsive, except if you move your finger very slowly.
I have the problem described by OP if I am charging with a high ampere charger. It is solved by me by turning the screen off and on after unplugging it.
I forgot to update. The problem just kind of fixed itself over a few hours. I took it to work and it was still having the problem, and then I took it out of my pocket a few hours into my shift to check a text and it was working like usual.
I dunno. Magic I guess.
Sent from my XT1034 using xda app-developers app
Could be that the cpu got underclocked for a while?
Using any cpu overclocking apps?
Ravinxx said:
I forgot to update. The problem just kind of fixed itself over a few hours. I took it to work and it was still having the problem, and then I took it out of my pocket a few hours into my shift to check a text and it was working like usual.
I dunno. Magic I guess.
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Guy who did a waterproof test on the Moto G encountered the same issues you described. As the phone dried out the screen slowly came back to life and became responsive again.
I suspect that you have moisture egress into the device, it could cause a strange capacitance differential affecting the digitiser, or even just a short.
Have you used the phone, in shower room, in pocket while exercising. In rain. Taken it from cold outdoors, into very warm indoors. All these things can cause moisture to condense inside the device.
If it happens, the symptoms will reduce as the phone completely dries out...
..
Facing Same Issue
Hello, I am also facing same issue only when my Moto G is connected to Wall Charger [Be it switched Off or On]. Can any body please help me resolve this issue? Or Do we actually have a solution for the problem stated?
same issue
Hi i have the same issue, please someone knows how to fix it or why it happens ? In my phone the problem appears and solve for itself but after a while the problem appears again
I'm also in the same boat..
Sent from my XT1033 using XDA Premium 4 mobile app
still not working
I made the multitouch test and all works fine, it seems like is a software problem but i don't know wich one is failing. I hide the navbar with gravitybox, could this be the cause of the problem ?
definitely your charger I had the same problem when using a generic charger... try a different charger
Sent from my XT1028 using xda app-developers app
Last night i charged vía usb with my notebook but the problem remains
el_bigote said:
I made the multitouch test and all works fine, it seems like is a software problem but i don't know wich one is failing. I hide the navbar with gravitybox, could this be the cause of the problem ?
Click to expand...
Click to collapse
this behavior happens to me with stock keyboard in whatsapp, after star typing and pressing the "a" key in loop, press the home button and start multitouch test (YAMT) and the screen area that is not responding is where the "a" key is located....
after a while the screen start to response in a normal way...
i tried swift keyboard and guess what.... the same issue again....
this is weird...
note: try to remove the grip shell
Solved,
Okay so I had this issue just now and i got worried, but there is nothing to worry about. The problem is in the charger, use a different charger
my 2 have done this a couple times and I think they were charging at the time. I unplugged the charger but no change. Then I removed the silicone cover I put on and it immediately worked fine both times I did it. I did not turn phone off or reboot. It did not start this trick until I put the covers on. Covers barely touch the screen on the sides. When I replaced cover it still worked until the next time it became unhappy with the cover. Anybody else...................
Update-just checked my other phone. I removed cover w/o unplugging and it did not restore it. Unplugged charger and it was fine. Almost seems like both are contributing to it. more research necessary..........
Maybe the phone just wants to be fondled???????
helppme said:
Guy who did a waterproof test on the Moto G encountered the same issues you described. As the phone dried out the screen slowly came back to life and became responsive again.
I suspect that you have moisture egress into the device, it could cause a strange capacitance differential affecting the digitiser, or even just a short.
Have you used the phone, in shower room, in pocket while exercising. In rain. Taken it from cold outdoors, into very warm indoors. All these things can cause moisture to condense inside the device.
If it happens, the symptoms will reduce as the phone completely dries out...
..
Click to expand...
Click to collapse
thank god for this, how long will it take to final all dry out?

Completely Dead Nexus 5

I bought a damaged nexus 5 off of kijiji that had a shattered screen. I bought the phone to fix, but realized that the phone does not power on at all. There is no response from the phone at all. No charging LED, no vibration, or any other signs of life.
The phone came with the box and charger so i tried leaving it on charge for a few hours hoping that it was just the battery that went dead. Unfortunately this was not the case and the phone still doesnt turn on. I popped open the back cover looking for any visible damage on the phone, but it doesnt look like there is anything wrong. The liquid damage indicators have not been triggered (still completely white) and i do not see any corrosion on the inside which i guess rules out liquid damage.
I then thought that it could possibly be the charging circuit from the micro usb so i then tried with a qi wireless charger. The wireless charger doesnt even detect that a phone is placed on it when the nexus 5 is on it.
At this point i have no idea what is wrong with the phone and feel like i just bought an expensive paper weight . I dont really want to shell out the $120 for a full screen assembly if the phone doesnt work at all.
Anyone have any ideas?
battery might of been left flat too long
keep trying to charge it
also see if you can get into download mode by holding the up volume key and plugging the USB lead in while attatched to a running pc
meangreenie said:
battery might of been left flat too long
keep trying to charge it
also see if you can get into download mode by holding the up volume key and plugging the USB lead in while attatched to a running pc
Click to expand...
Click to collapse
I left it to charge overnight and still no signs of life. I did notice if you put the phone up to your ear when it's charging you can hear a pulsating noise. Not sure if that helps at all.
I will try the download mode thing. Also I have a Usb jig from my s2 days. Will it work with this phone?
Sent from my HTC One using XDA Free mobile app
As far as i know from previous phones i owned, the liquid marks should show red/pink X marks, those get washed out in liquid damage scenarios. So if you ask me, the white indicators are suspicious. (But i might be wrong of course).
Sent from my Nexus 5 using XDA Premium 4 mobile app
rayiskon said:
As far as i know from previous phones i owned, the liquid marks should show red/pink X marks, those get washed out in liquid damage scenarios. So if you ask me, the white indicators are suspicious. (But i might be wrong of course).
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
We from my experience the indicators are white and they turn red/pink when exposed to liquid so I'm pretty sure it's fine.
Sent from my HTC One using XDA Free mobile app

Categories

Resources