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<URGENT> Rooted Handset Repair Issue!

Hi, I purchased a handset on contract from Three UK and have so far rooted, unlocked and booted a new ROM on to it. I understand this is reversible but after having some issues with my SD CARD SLOT,
I need to send in my handset for repair but they say that if a handset has been rooted it can not be returned because of the fact that it voids warranty!
I said what If I reverse changes and they said they will be able to tell that if the handset has been rooted in the past? Is this true? Can They? Is There away around this? Please reply soon - this is urgent, thanks.

i heard that if u unlock bootloader using xtc clip is a perm unlocked... correct me if i'm wrong.

If you had s-off then they can tell as chances are they only sell the s-on version. Only thing is if you have already contacted them about it then that fact they found it rooted means its on your account notes so you have no chance new unfortunately. The only way would be a chargeable repair. Insurance wouldn't cover it because its a manufacturing fault in most cases but I'd check that if you have it.

TechMayhem said:
Hi, I purchased a handset on contract from Three UK and have so far rooted, unlocked and booted a new ROM on to it. I understand this is reversible but after having some issues with my SD CARD SLOT,
I need to send in my handset for repair but they say that if a handset has been rooted it can not be returned because of the fact that it voids warranty!
I said what If I reverse changes and they said they will be able to tell that if the handset has been rooted in the past? Is this true? Can They? Is There away around this? Please reply soon - this is urgent, thanks.
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what about your sdcard slot?
mine is threwing out cards lager then 8gb from time to time (so a continously usage isn't possible) then card has to be reinserted - to bad battery has to be pulled out for this -

[Q] Rooting Warranty

Does rooting my samsung epic violate the warranty from sprint? I need to turn my phone in because it won't work any more and I'm wondering if they will notice that its rooted and if that even matters anymore

gda112 said:
Does rooting my samsung epic violate the warranty from sprint? I need to turn my phone in because it won't work any more and I'm wondering if they will notice that its rooted and if that even matters anymore
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Yes it does. But if it just won't turn on at all, then you will probably get away with doing the warranty. If you can get it back to stock then that would be ideal.

[Q] Nexus 5 and warranty issues with rooting

Hi!
So I already asked this on the offical Nexus forums, but I thought this question might actually fit much better here.
I'm planning on buying Nexus 5 from my mobile network operator EMT wich is a local operator in Estonia. I'm sure I will at some point root the phone and install custom ROM on it so is this going to void warranty? As I read if the phone isn't bought directly from Google they aren't responsible for warranty so I guess then it's going to local LG service center. So does LG have a problem with rooting and custom ROMs?
A while back I bought HTC One X from EMT(local mobile network operator), so of course as I went home first thing I did was root my phone and install a custom ROM. Then I noticed the phone had a defect, the screen wasn't properly attatched to rest of the case, it was loose and it moved if you pushed on it. The defect wasn't apparent right away because the part where it was loose was on the left side so if you held the phone in your right hand or didn't use any force it was hardly noticeable. Anyway I relocked the phone and restored the phone closest to original state as possible, then I took the phone back after few days and they sent it to closest HTC service center wich was in Latvia, there isn't one in Estonia. After two weeks we got a mail that they were not going to repair it because I had installed "illegal software" on the phone that voids warranty. So I read through the warranty agreement, agreement said that it only covers hardware issues and not software. I didn't find anything in the agreement that says rooting the phone wasn't allowed and would void the warranty. So after that I went to costumer protection board and told them my story, after 3 months of bureaucracy and meetings they agreed that I didn't violate warranty agreement and decided that the phone has to be fixed, everyone agreed on it, even EMT my mobile operator, but HTC refused to fix the phone so EMT gave up and paid for the phone repairs.
So does anyone have experiences with Nexus 5 warranty and issues that might rise from rooting the phone and installing custom ROM. I don't mean if I brick the phone myself, but if similar problem arises that I had with my HTC One X that it's is clearly a factory defect.
Thank you!

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Lethargy said:
You have a Nexus 5. This isn't a Samsung device or anything of the sort.
Keep in mind that warranty only covers MANUFACTURING defects, not wear and tear damage/defects. Attempting to claim warranty for anything other than manufacturing defects would be fraud.
If you bought from the Play Store, Google will still (unofficially, but they'll do it) accept an RMA claim regardless software state, if its a legitimate manufacturing defect.
If you bought it from elsewhere (and its a legitimate manufacturing defect), simply flash stock if you aren't already on it, relock the bootloader and reset the tamper flag (with a root app lol), then tap on unroot in SuperSU. There is nothing else that shows any sign of possible modification.
If the device doesn't boot at all then the software state is irrelevant as it can't be accessed in the first place.
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vasar said:
Hi!
So I already asked this on the offical Nexus forums, but I thought this question might actually fit much better here.
I'm planning on buying Nexus 5 from my mobile network operator EMT wich is a local operator in Estonia. I'm sure I will at some point root the phone and install custom ROM on it so is this going to void warranty? As I read if the phone isn't bought directly from Google they aren't responsible for warranty so I guess then it's going to local LG service center. So does LG have a problem with rooting and custom ROMs?
A while back I bought HTC One X from EMT(local mobile network operator), so of course as I went home first thing I did was root my phone and install a custom ROM. Then I noticed the phone had a defect, the screen wasn't properly attatched to rest of the case, it was loose and it moved if you pushed on it. The defect wasn't apparent right away because the part where it was loose was on the left side so if you held the phone in your right hand or didn't use any force it was hardly noticeable. Anyway I relocked the phone and restored the phone closest to original state as possible, then I took the phone back after few days and they sent it to closest HTC service center wich was in Latvia, there isn't one in Estonia. After two weeks we got a mail that they were not going to repair it because I had installed "illegal software" on the phone that voids warranty. So I read through the warranty agreement, agreement said that it only covers hardware issues and not software. I didn't find anything in the agreement that says rooting the phone wasn't allowed and would void the warranty. So after that I went to costumer protection board and told them my story, after 3 months of bureaucracy and meetings they agreed that I didn't violate warranty agreement and decided that the phone has to be fixed, everyone agreed on it, even EMT my mobile operator, but HTC refused to fix the phone so EMT gave up and paid for the phone repairs.
So does anyone have experiences with Nexus 5 warranty and issues that might rise from rooting the phone and installing custom ROM. I don't mean if I brick the phone myself, but if similar problem arises that I had with my HTC One X that it's is clearly a factory defect.
Thank you!
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If you are rooting, you must accept consequences. You must be aware, that rooting is something that is not supposed to be done. That's why manufacturers do lock bootloaders.
Anyway. As you know, you can allways unroot, flash stock and relock bootloader. I don't know what you mean "as close as possible" because I'm not familiar with HTC. I did it with my Nexus 4 here in Slovenia and they did repair it without any question. The same story was also with my XperiaS and all other SE phones which I did a modifications on. But, for example, I use root for deleting stock apps, using Titanium Backup and that's it. I never use modificiated kernels or doing over and underclock CPU.
So, choise is yours.

[Q} What's Sprint's current policy for rooted phones?

So I recently got an S5 sport with sprint and the phone is insured. Does anyone know of any discrepancies if a phone is rooted? Say I root it, drop it and am for some reason unable to flash stock before bringing it in to be repaired or replaced. Would this be an issue or would it be replaced as normal? Thanks for the help.

Bump
Bumping to get an answer

A rooted(modified)phone is not covered. Unrooting it will get it covered again

Buying New Phone, Need Help!

So I bought the Samsung Galaxy S6 and the phone is great except for the fact I can't root. I switched from Apple because of how basic they were even after I jail broke it, the fact I can't root my current phone because of the locked bootloader is making me get a new phone. I am looking to sell my S6 and on Ebay I should get about $340-$350. So I am wondering what are the best phones for that price that can be easily rooted.

gwdavie said:
So I bought the Samsung Galaxy S6 and the phone is great except for the fact I can't root. I switched from Apple because of how basic they were even after I jail broke it, the fact I can't root my current phone because of the locked bootloader is making me get a new phone. I am looking to sell my S6 and on Ebay I should get about $340-$350. So I am wondering what are the best phones for that price that can be easily rooted.
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Check here and thread closed.
http://forum.xda-developers.com/showthread.php?t=1846277