Hi,
I have upgraded my MDA to NO EVIL ROM Windows mobile 6 version from this forum. Device was working great for couple of weeks. Now suddenly it stopped booting. When I do soft reset the
S.N.E ... Presents screen comes up.
Then HTC Wizard screen comes up
The Touch No Evil screen come up and then it stays at the same screen. It does not respond even to power button now.
The radio light (green light) blinks. The system does not respond to even hard reset.
I am tosed. Please help. Any response to recover from this situation is usefull.
Thanks in advance...
From the sounds of it, something you have installed or configured isn't allowing the phone to finish booting. You basically have 2 choices at this point... Hard Reset or Reflash the phone.
When you say hard reset doesn't work, are you sure you are doing a hard reset? Pull the battery out and let the phone rest for a minute or so. Press the power button a couple of times (yes with the battery out) to discharge any power in the device. Then put the battery back in, and press the top two buttons on either side of the phone (Comm and Record), and while holding those in press and release the power button. After a couple of seconds you should have a black screen with white text asking you about resetting the phone. Press the Send key (the green phone key that you use to answer the phone) and you will have completed the Hard Reset. If you get errors then you need to tell us what they are. If you never get the black screen with white writing then you aren't holding the buttons down correctly.
To reflash the phone, put it in bootloader (press and hold the recorder button while pushing in and releasing the reset button (or while turing the phone on)). Once you get the tri color screen, hook up the USB cord and it should say USB in the lower left. Now you can flash it (even though the phone won't connect to ActiveSync).
Good luck and hope that helps.
Able to reboot
Thanks for the advise. After several tries, was able to hard reset and started booting and working OK.
I have not done any soft reset after this event. What should I look for to correct, if any errors.?. do you recommend that I reflash the ROM?. The only software, I had installed was Microsoft Voice recorder. I have not installed the same after the reboot.
Thanks
ANother issue
Now after resetting, I see my phone getting into vibration mode all the time. Even if I set to ring mode, it will automatically go back to vibration mode after some time. Any idea on how to fix the same?.
Thanks
Hi, I have been flashed TAEL ROM, radio last month. Everything running fine until early of this morning.
I have not do any changes recently.
suddenly this morning I could not turn on the phone from standby. So I soft reset it, right after soft reset, it keep on reboot itself after reach TAEL ROM screen, sometimes after Windows Mobile screen.
I tried to get into bootloader screen but the nothing happened.
the reset button seems like cannot function now.
I press and hold vol down button then press on Reset but phone have no respond at all...
Anyone have experienced this and solved it?
Thank you!!
Try pulling out the battery for a while. That fixes this problem sometimes.
I would try a hard reset, if things do not improve.
Had to do one yesterday and it took me some time to find out how it's done for this phone so if you're not familiar with it here it comes:
1) Turn off the phone (take out battery for 5 sec, then put it back in)
2) Hold volume DOWN button and press the centre of the circle (enter button)
3) While holding those 2 buttons, power up the phone (and keep pressing this combination until you enter into bootloeader)
4) When in bootloader (I normally keep the volume DOWN and Enter button pressed, until I see the message in bootloader saying that in order to hard reset I should press volume UP, or any other key to cancel).
Hope this helps, and remember that you'll loose everything (programs, contacts, SMS, etc) if you do this.
Good luck.
Remove your sim and sd card before doing the hard reset..right?
It's not necessarily REQUIRED, but it is recommended.
So I've had my fuze a little over a year now, no major issues. Used mostly energyroms, but about December time I switched back to a simple non-bloated stock rom for the stability.
Anyway today at work I was texting, and I press the power button to put the phone in standby. And the screen remains on and usable. I tried again and it would not go into standby (power button physically feels normal, it does not feel loose or abnormal.) So i let it sit for a few minutes, then i look at it and a message poped up asking if i wanted to turn the phone off (like as if i was holding the power button)so i press no, then it comes up again a few seconds later and aagain and again. So I soft reset the phone.
The phone resets but takes a LOT longer at the att/htc splashscreen, then it hangs at the htc screen and does not make it to the wimo screen, but instead an error screen saying:
"The device is unable to boot because you have either turned off the device incorrectly or tried to install an applicationa from an untrusted source, press SEND to reset your device or press any other button to cancel..."
I think it went through the hard reset this time because when it restarted it asked to calibrate the screen and install stuff. it resets again sometime after that, still takes forever at the splash screen and comes back up to the error, only this time no matter what button i press it wont go away and boot into wimo. It seems like none of my buttons work (they wont light up now) when i slide out the keyboard, it is not lit up like normally.
And heres the kicker, my only way to turn on/off the phone is to take out/put in the battery. As soon as I pop the battery back in the fuze turns on. Is my phone toast? Ive tried to hard reset and the phone does not reach the bootloader, it goes straight to the splash screen. Same with trying to reflash it from my comp, raphealwrapper cannot find my phone.
I've only recently encountered the exact same problem on my Touch Pro, but stock ROM and everything. As far as I can tell, our power buttons are busted and probably need to be serviced. One of the contacts must be stuck in the 'on' position somewhere inside :\ As a temporary fix, I've been using AEButton Plus and remapped double tap end call key to turn the screen off, and removing the stylus to turn it on.
I have a Fido Razr HD (xt925) in Canada, running stock JB, not unlocked/rooted/anything, just the standard phone.
So I did a hard reset, on the suggestion of some to deal with the stuttering issues (which I found were quite bad). Now I have somewhat of a worse issue, it's stuck in an infinite loop of the android update logo (the green android with the spinning blue thing), then a black screen then the motorola logo. Occassionally it shows the android logo on it's bag with a red symbol with a ! in it (which I presume means it's corrupt). It's just repeating endlessly. After 20 minutes or so I tried a few things, plugging it into a PC, holding down the power/volume up/volume down buttons (which makes it go to a black screen while I'm holding them, but then it goes back to looping as soon as I release them), nothing works.
Any suggestions on what I can do or is this a return to the store because it's dead problem?
Just try Power + volume down for 10 seconds (simulates a battery pull.) Aside from that if you can get into stock recovery try wiping data and cache and then rebooting. If you can't, take it back.
champdood said:
I have a Fido Razr HD (xt925) in Canada, running stock JB, not unlocked/rooted/anything, just the standard phone.
So I did a hard reset, on the suggestion of some to deal with the stuttering issues (which I found were quite bad). Now I have somewhat of a worse issue, it's stuck in an infinite loop of the android update logo (the green android with the spinning blue thing), then a black screen then the motorola logo. Occassionally it shows the android logo on it's bag with a red symbol with a ! in it (which I presume means it's corrupt). It's just repeating endlessly. After 20 minutes or so I tried a few things, plugging it into a PC, holding down the power/volume up/volume down buttons (which makes it go to a black screen while I'm holding them, but then it goes back to looping as soon as I release them), nothing works.
Any suggestions on what I can do or is this a return to the store because it's dead problem?
Click to expand...
Click to collapse
Did you ever get it fixed? I had the same issue and eventually found a path to success. Let me know if not and I'll see if I can help!
zimzum57 said:
Did you ever get it fixed? I had the same issue and eventually found a path to success. Let me know if not and I'll see if I can help!
Click to expand...
Click to collapse
I wouldn't mind if you posted your path to success in case I run into the same problem at some point. My bootloader hasn't been unlocked as of yet. I'm holding out for a ROM that's really, really worth a proper flashing but am scared as hell about the issues people run into.. factory reset loops and failures, bootloader unlock loops now apparently. With the exception of Busybox, which has an uninstaller, I have everything symlinked into my /system directory from a folder in /data and it works great and makes everything easy to keep track of but there's always the doubt of the stray app that put a file there when I granted permission and I didn't know about it.
For my Razr HD, I found that holding volume up and down while the android logo did it's spinning until it ended got me to the recovery menu.. However this hasn't really fixed anything, every time I restart the phone it goes through the same process again and does a hard reset all over again. After a few seconds in the recovery menu it restarts the phone again and goes through a normal load process, but the phone is hard reset every time. It doesn't matter what option I select in the boot menu, it does the same thing (so I don't think it's detecting what option I select at all).
So back to Fido it goes.
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Same issue. Took me a while to figure it out through an amalgamation of various online helps. I repeated it several times to make sure it worked before I posted.
I was experiencing android logo with blue loading bar... after a few seconds it would stop and then quickly show the android symbol on its back with a red exclamation point logo. Then it would shut off.
- To restart, press and hold both power and volume down for approximately 10 seconds, then let go of the power.
(Should show Motorola logo, then go to green Android logo again)
- At Android Logo, immediately press the middle of the volume up/down rocker.... this should engage both buttons at once.
(I was able to initiate this with one press in the middle of the volume rocker... other times it took me a few quick presses)
(If done properly, the screen should stop and some yellow text will appear on the left side of the android logo.. let it continue, it may fail)
It should say:
Formatting /data....
Formatting /cache....
Data wipe failied.
Performing BP Masterclear...
This will bring up a blue text menu at the top. Use volume up/down to navigate. Power to select.
Go down to "wipe data/factory reset" and select by hitting power. Go down to "yes" and select by hitting power.
It should properly format the /data and /cache after about a minute. Once it completes it will bring the blue text menu back up. Select "reboot system now" by hitting the power button.
Voila.
Click to expand...
Click to collapse
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Guys can you post your build.prop and default.prop files? it needed to get fido fw with jb.
THANK YOU.......My Motorola xt925 went "Boot Loop" after i reset the settings. Neither Telstra or Motorola could help. Excellent work Champdood.......
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
You are a king among men. I was stuck on this issue for so so so so long. I was downloading roms and trying to flash them and god knows what else!
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
THANK YOU! You just saved me so much trouble and it was quite the worrisome situation I was in. Sidenote for anyone reading this after June 6, 2013. The link to that Fido forum may be dead but Champdood's instructions are the straight goods! :good:
Is there a permanent fix for this? I have to go through those fix steps every time I wipe my phone as it continues to go into loop...
FunkmasterC said:
Is there a permanent fix for this? I have to go through those fix steps every time I wipe my phone as it continues to go into loop...
Click to expand...
Click to collapse
Me too! I also noticed that the version that re-installed (the one time I did it) wasn't completely stable. It acted super weird adding an icon of one of my apps to the top left position of the screen one swipe over from the main/home screen every time I did a reboot.
At first I didn't even know what was happening only that my Google Now widget (which I usually keep in that space) was disappearing every time I rebooted and an icon was in the top left corner instead. Finally, I realized what was happening. Weirdest part of it all is that if the OS put an icon in there, on a reboot it would remain the same. But if I tried putting an icon there (or widget) on reboot it would be replaced.
Champdood saved my phone...
I would like to add that the same thing happened to me. I performed a factory reset from Settings > Privacy > Factory Reset and that just sent the phone into an endless loop of red logo > android logo > android logo on back > power off > repeat. Nice job Motorola.
On Motorola help pages it was all about Power button + Down and getting the white menu where you volume down to choose and volume up to select. That would successfully reset the phone but as soon as I powered down and up again: back in the infinite loop.
In desparation, I found this thread. Completely unique to hit the Power Up+Down simultaneous as a press not a hold when see the Android logo, indeed, brought up a blue screen, followed the instructions, successfully reset and so far, have been able to successfully power down and back up again. Will be bookmarking this page.
Thank you so much Champdood!
Alternative External Reset Instructions from Motorola themselves...
Hey, as mentioned Champdood's factory reset instructions work fine. Since reading this thread, I realized other's are having the same problem resetting using the menu (Settings > Privacy > Factory Reset), so I initiated a chat with Motorola about this. The person would not respond to my quizzing about the reason for this but did say it was called an Internal Reset and then named Champdood's method the External Reset. He also gave slightly different instructions for accessing the blue menu. I am reproducing both sets of instructions for you all here:
From Motorola Customer Service:
PERFORMING AN INTERNAL RESET:
From the home screen of your phone, touch Menu
Touch System settings
Scroll down and touch Privacy
Touch Factory Data Reset
Scroll down and check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Touch Reset Phone
PERFORMING AN EXTERNAL RESET:
WARNING: When using this feature; everything is deleted from the device.
NOTE: Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
With the phone powered off, press the VOL UP + VOL DOWN KEY together + POWER KEY .
The device will display different BOOT OPTIONS
Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to SELECT
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
Press and hold the VOL DOWN key for 5-10 seconds
While still holding the VOL DOWN key tap and release the VOL UP key.
The device will display additional menu options (Text will appear in BLUE)
Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to SELECT this option.
Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
Once the Formatting is complete, press the POWER key to confirm a REBOOT
The device will reboot and start the normal power up sequence .
Motorola Razor Issue Fixed
Your Tip really helped me fix my Motorola Razor HD phone.
Created my account only to write a thanks and to comment for the same.
Thanks
Another thanks.
My wife's phone was doing this after a Settings menu factory reset, but the instructions champdood posted worked.
I had to re-re-format the data and cache partitions about four times, but after that it worked!
And somehow root was preserved; SuperSU was missing, but I had root over adb.
Cheers champdood.
Perfect fix
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
Hey Champdood, THANKS! Your fix worked a treat - XT-925 now back on-line and loving it!!
Awesome, looks like the fixed worked on this POS Motorola I got here at work. Thanks.
my verizon xt 925 stucks at the loading screen logo, after it i had a low battery and it went off. Please help, my email is [email protected]
anthony
hello guys
i have the problem with my motorola xt925,
it refused to boot, uit only gets stuck at the loading screen logo (the red eye)
i tried hard reseting it but it does not show the android distress after i selected the recovery in the boot menu.
please help