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I received the device at 4 today, opened it and found, to my dismay, that it wouldn't turn on. I tried holding the power button for 10 seconds and 30 seconds, after ten seconds my device makes a clicking noise, but nothing else happens. I've tried holding the power button and the volume up and down buttons ( they are not sticking), also with no results. When I plug it into my computer, it does not show up. Perhaps I need to download drivers? I've also tried plugging it in and charging it, still nothing. I called Asus support and got a trainee who said they would get back with me, whatever that means.... any help or advice would be much appreciated.
Thanks in advance.
Sent from my Desire HD using XDA App
That happened to me too. I plugged it into AC over night and the next day it worked. Display has sometimes problems coming out of sleep mode. Try it!
...besides: not do discourage you, but now, mine's completely bricked, display doesn't turn on at all
Wow man that sucks hope I fair a little better. I will try that tho. Asus sure is having a troublesome release
Sent from my Desire HD using XDA App
Give it a few hours on the provided charger. Then hold the power button 10 seconds. Then wait 2 minutes. Then try to turn it on again. If that does not work, leave it overnight on your computer USB in case there is something wrong with your charger.
Just an idea.
I'll try that tho my charger gets warm but my transformer does not
Sent from my Desire HD using XDA App
kenshin0088 said:
I'll try that tho my charger gets warm but my transformer does not
Sent from my Desire HD using XDA App
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Click to collapse
Mine happens to be charging right now, and the machine does not get very warm at all, but the charger gets fairly warm, so that might be normal, I don't know.
That makes me feel better lol
Sent from my Desire HD using XDA App
Just a thought here and its probably not the problem. But did the Plug attachment on the transformer click into the transformer properly? I had big problems with it not clicking home and had to actually file down the little T notch on the transformer until it clicked home!!
AFK_Matrix said:
Just a thought here and its probably not the problem. But did the Plug attachment on the transformer click into the transformer properly? I had big problems with it not clicking home and had to actually file down the little T notch on the transformer until it clicked home!!
Click to expand...
Click to collapse
That's why I was thinking that he could put it on the computer's USB overnight, it won't charge up all the way, but if there is something wrong with the transformer it might be enough to get started.
My battery was dead out of the box. After a quick charge it turned on at 5% battery life.
so i left it pluged into my computer all night and still nothing. its a bit wierd tho my computer is telling me i have new hardware connected but it will not let me see it. so i dont know what to do i guess im going to have to RMA. anyway thanks for all the help
I think the problem most of you are having, especially when just starting to use a new device, is a combination of a fairly low/flat battery coupled with the default lock screen bug, which causes the display to not function correctly occasionally. So start off by charging it up, then doing the 10+seconds force power off method to make sure its off. Then press and hold the power button for 5-6 seconds to do a normal power on. This way it should boot up properly, avoiding the lock screen bug to start off with, make sure to keep the display alive until you unlock the screen, then change the default lock screen to something else, or simply disable it totally.
kenshin0088 said:
so i left it pluged into my computer all night and still nothing. its a bit wierd tho my computer is telling me i have new hardware connected but it will not let me see it. so i dont know what to do i guess im going to have to RMA. anyway thanks for all the help
Click to expand...
Click to collapse
It seriously sounds to me like you could also be in apx mode.Make sure your volume up button is not sticking.
i thot that too but i can not even get into the bootloader
Yesterday, I was using the Navigation app on my phone. It was a busy day, so I think I had left the app running. In my previous experiences with the app, it stays on until I exit the app. Previously, I remember the phone running really hot.
Anyhow, yesterday sometime in the afternoon, I took my phone out and found the screen off. Pushing the power button didn't do anything. So I figure it probably had a drained battery and I plugged it in the wall to charge. About three or four hours later, I pushed the power button again - just to turn on my phone and see if I had any missed texts/calls. Nothing - the screen didn't turn on, but the red LED light was on. So I left it charging through the wall adapter, and went to go do some research about the problem.
Next morning the red LED was flashing. I tried the power button again, but nothing happened. Then I got a little panicky and tried the different button configurations I had read about: holding down the power button for x amount of seconds, holding down the power button and volume down button simultaneously - but again, nothing happened.
Fast forward to tonight - I'm not sure if my phone is charging or not, or if something else sinister is happening to it. I pushed the power button down about a half hour ago, and the red LED turned off. I then, plugged my phone into my computer, and I got a dialog pop-up that said "Device driver was not properly installed" with the driver name "qhsusb_dload".
Any idea what this issue is? Or could you point me to further info somewhere?
Any help is much appreciated!
PS. I got my HTC One X just about 2 and a half months ago at the end of November. My phone isn't rooted, and the most "advanced" thing I did with it was put ADWLauncher on it.
intellectualese said:
Yesterday, I was using the Navigation app on my phone. It was a busy day, so I think I had left the app running. In my previous experiences with the app, it stays on until I exit the app. Previously, I remember the phone running really hot.
Anyhow, yesterday sometime in the afternoon, I took my phone out and found the screen off. Pushing the power button didn't do anything. So I figure it probably had a drained battery and I plugged it in the wall to charge. About three or four hours later, I pushed the power button again - just to turn on my phone and see if I had any missed texts/calls. Nothing - the screen didn't turn on, but the red LED light was on. So I left it charging through the wall adapter, and went to go do some research about the problem.
Next morning the red LED was flashing. I tried the power button again, but nothing happened. Then I got a little panicky and tried the different button configurations I had read about: holding down the power button for x amount of seconds, holding down the power button and volume down button simultaneously - but again, nothing happened.
Fast forward to tonight - I'm not sure if my phone is charging or not, or if something else sinister is happening to it. I pushed the power button down about a half hour ago, and the red LED turned off. I then, plugged my phone into my computer, and I got a dialog pop-up that said "Device driver was not properly installed" with the driver name "qhsusb_dload".
Any idea what this issue is? Or could you point me to further info somewhere?
Any help is much appreciated!
PS. I got my HTC One X just about 2 and a half months ago at the end of November. My phone isn't rooted, and the most "advanced" thing I did with it was put ADWLauncher on it.
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Click to collapse
qhsusb_dload usually indicates a hard brick. take it for warranty repair. given what you've described most likely you've had a hardware failure of some sort.
Sounds like you've ended up in qualcom download mode somehow. When you held down power and volume down, was you're phone plugged in? I think I accidentally made it to qdl mode once when my phone was plugged into the wall. Try unplugging power, and press and holding power and volume down, see what happens.. Otherwise you may be able to get help from 18th.abn who seems to know quite a bit about the qualcom download mode. Good luck.
Sent from my One X using xda app-developers app
It pains me to read your post because I had the same exact thing months ago. The phone turned off while using navigation and never turned on again. At the time JET didn't exist so there was nothing I could do about it.
Look here and see if it might help your situation and maybe avoid a warranty repair
http://forum.xda-developers.com/showthread.php?t=1982442
I've seen this type of post a few times and makes me think that there's definitely something wrong with the evita that's bricking these phones all on their own. Maybe hardware like someone else suggested so maybe warranty repair might be safer.
Best of luck. :thumbup:
Thank you all for your help and suggestions. It appears my phone is dead, completely. I had high hopes, but now I think I'm wasting energy. I called HTC and they said they'd send me an email with ticket info to return it so they could fix it. But they never sent the email. Now I must chase after them and try to get them to fix my phone. Sigh. I would try JET, but I don't run Linux and don't think I'm as tech savvy as I should be to set it up.
Thanks again!
intellectualese said:
Sigh. I would try JET, but I don't run Linux and don't think I'm as tech savvy as I should be to set it up.
Click to expand...
Click to collapse
IMO, if you are bone stock (sounds like you are) its not worth it to mess with JET. Just send the phone to HTC (or your carrier, if they handle warranty matters - they are often easier to deal with than HTC). It may well be a hardware issue, that JET won't fix.
redpoint73 said:
IMO, if you are bone stock (sounds like you are) its not worth it to mess with JET. Just send the phone to HTC (or your carrier, if they handle warranty matters - they are often easier to deal with than HTC). It may well be a hardware issue, that JET won't fix.
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Click to collapse
Yea... if you are in qdl download.. sounds like a hardware failure..sending it back to HTC might be the only way to go..
Up and running again, but w/ new phone
Yup, I took it to my carrier (ATT) yesterday and they couldn't do anything with it, so they gave me new phone right there and then, which was great news. Bad news is I have to start from scratch. But at least I've learned to back up early and often.
Not sure if you could have done anything about this as it seems to be a hardware failure
Hi all!
This morning I turned off the alarm, at that moment I think I had around 30% battery.
One or two hours later I found the phone turned off, so I supposed the battery went away.
So I connected the wall charger and after a while then I tried to turn it on.
When I did that, Back, Home and the other key started to blink. I remembered that already happened once, so I tried to press volume down + turn on button (or I tried to press the turn on button alone). And I did it for 30 seconds.
The keys stopped blinking and the red light turned off. Nothing else happened, no screen, no lights...
I left the phone connected to the charger, without light. Then I tried to press the turn on button again for 30 seconds, and the red light appeared.
The thing is, if I disconnect the charger, the red light keeps on, unless I press the switch button for 30 seconds and it gets off.
I don't know what to do, I supposed that maybe it's a qhsusb_dload case, but I have no idea.
I appreciate any assistance on this!
Regards,
Dani
Leave it plugged in overnight (or many hours) and try again.
Sent from my HTC One XL using xda premium
Will do
timmaaa said:
Leave it plugged in overnight (or many hours) and try again.
Sent from my HTC One XL using xda premium
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Click to collapse
Thank you for this quick response!
Even if the red light keeps turned on without being connected to the charger? It never happened to me.
Should I try with volume-down + switch key?
Yeah just make sure you leave it on charge for a long time before trying to turn it on.
If that doesn't work, plug it into your pc and see what comes up in device manager.
Sent from my HTC One XL using xda premium
timmaaa said:
Yeah just make sure you leave it on charge for a long time before trying to turn it on.
If that doesn't work, plug it into your pc and see what comes up in device manager.
Sent from my HTC One XL using xda premium
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Click to collapse
I have tried connecting it to the computer but was not recognized, no new device, nothing.
Stop messing with it, and just leave it alone to charge for several hours.
Hi guys, thanks for the replies.
I left it charging all night, and tried a moment ago and still not working.
i find weird the thing that it has like "2 modes"
- red light turned on all time, even if it's not charging (I left it charging in this mode)
- red light off (now I'm charging it in this mode)
I can switch the light by pressing the volume down + power button for around 20 seconds.
I'm going to try charging it connected to the computer.
phylacterion said:
I can switch the light by pressing the volume down + power button for around 20 seconds.
Click to expand...
Click to collapse
If you are trying to get into bootloader, you actually have to release the power button (after pressing it for a few seconds) while still holding volume down. Don't release volume down until you see the white bootloader screen (or you get tired of doing it, and decide its not working).
Also try to get into bootloader while the wall charger is plugged in. There was at least one guy that had a similar issue, and the phone would not power on no matter what he tried, until he tried bootloader with the charger connected. Weird, I know. But worth a try.
I left the phone charging all night long, and it's the same... nothing.
I would analyze if it's a QHSUSB_DLOAD case. I'm downloading ubuntu.
If it's not, I think I'm gonna dissasembly the phone and see if there's something disconnected.
Any ideas are welcome, later I'm going to upload a video.
What method did you use to try to power it on?
Sent from my HTC One XL using xda premium
I have tried just pressing power button for 10 seconds, then I've tried pressing it for 30 seconds.
Then I've tried pressing volume down + power for a few seconds, then release the power while keeping volume down, for a couple of seconds. Nothing,
Then I've tried with 30 seconds and what I see is that the red light is switched off when I do this.
What worry me most is that the red light keeps on even with the charger disconnected.
Short video:
Short video showing that is not entering to fastboot
Long video:
Long video showing that is not entering to fastboot and the red light gets off
Hi guys,
I left the phone 10hs connected to the computer instead of the wall charger and today the red light is blinking.
I've read that is due a very low battery charge, but I've left it charging for 10hs or more, how could it be??
Is your pc recognising the device at all now?
Sent from my Evita
I have the same problem but except my red light isn't on at all. I just connected to my PC again and it read it but still doesn't turn on.
That's a brick. You can try the unbrick evita thread or jtagg
Sent from my HTC One X using xda app-developers app
exad said:
That's a brick. You can try the unbrick evita thread or jtagg
Sent from my HTC One X using xda app-developers app
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Click to collapse
Hi all, thanks for all the responses.
Which unbrick do you recommend???
Not you. Yours appears to be a battery or charging issue. Hardware.
The other guys is a brick.
Sent from my HTC One X using xda app-developers app
Is there any other cause? Or it's sure that is a hardware issue?
I just want try to avoid sending the phone service, because it was unlocked.
Regards,
Daniel
timmaaa said:
Is your pc recognising the device at all now?
Sent from my Evita
Click to expand...
Click to collapse
I have tried connecting the phone to ubuntu and executed lsusb from terminal.
Listed a couple of usb devices but not the phone.
It's difficult to be certain that its hardware but typically the phone would return to its normal state after a long charge. I recall another person who was also not able to return his to a normal state in the sane situation as you and he had to send it out. Yours does not display the same qualities of a phone stuck in qdl mode.
Sent from my HTC One X using xda app-developers app
My wife put her phone to charge as usual as soon as there were only 3% left and found it in an hour and a half turned off. now it does not turn on. What had happened? How to turn it on? I put it to charge some more, but nothing changes.
It was 100% stock recently updated to the latest FW via OTA.
What a hell???
What is the charge percentage?
Sent from my XT1080 using XDA Premium 4 mobile app
bwheelies said:
What is the charge percentage?
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Click to collapse
It was 13% before we plugged it in... Now it does not show anything, I cant turn it on. I've tried to charge it a home for 3+ hours, but nothing changed.
First try holding down the power button for 2 seconds. Let go and count to 2 again and re-press the power button for like 30 seconds.
Dragon31337 said:
My wife put her phone to charge as usual as soon as there were only 3% left and found it in an hour and a half turned off. now it does not turn on. What had happened? How to turn it on? I put it to charge some more, but nothing changes.
It was 100% stock recently updated to the latest FW via OTA.
What a hell???
Click to expand...
Click to collapse
Try holding down the down volume button and power button for a few seconds at the same time and release it and check if u enter the bootloader menu.. If that works then press the Volume up button to confirm the normal power up...
I've tried all combinations, hold power, power + vol down, power + vol up, each up to 20 seconds. They were not able to turn it on in Verizon store as well. Luckily they just replaced it for me.
SO be careful with Droid minis...
Did they plug it in in the store?
Sent from my XT1080 using XDA Premium 4 mobile app
They tried as hard as the can but none of them in Verizon store was able to turn it on.
And yes, they tried plugging it to the energy bank and to the wall outlet.
Hopefully by now you have a replacement.
Sent from my XT1080 using XDA Premium 4 mobile app
Dragon31337 said:
My wife put her phone to charge as usual as soon as there were only 3% left and found it in an hour and a half turned off. now it does not turn on. What had happened? How to turn it on? I put it to charge some more, but nothing changes.
It was 100% stock recently updated to the latest FW via OTA.
What a hell???
Click to expand...
Click to collapse
Had a similar problem with my first maxx. After charging all night, unplugged phone and used it for 30 min. Picked it up, pressed power button and nothing. Plugged power cord to phone and moto icon would appear and disappear repeatedly. Plugged in moto factory cable from PC to phone and it booted up. Got a message saying phone would shut down in 10 sec. due to over heating. Either a bad battery causing problems or faulty circuitry.
Got a new phone overnighted.
Sent from my XT1080 using Tapatalk
i had a scray problem today with my ultra .
i just put my sim card in it . and phone freez in circle locker and nothing els .
i very affraid
but i just search and then just keep power for 20-30 sec .
after 3 try this method my lovly ultra turn on sucsefuly .
i love my ultra . its super phone (
I don't think you are supposed to be inserting the sim card while the phone is running.
Sent from my DROID Maxx using Tapatalk
hi guys,
2 days ago I got a nexus 5 loved it until today I was playing a game (asphalt 8) and it just turned it self off don't know why just did now all im getting is a flashing red light I was on holiday with the phone could the plane have done something to it anyway guys please help me
thanks
Prime
No, the plane didn't do anything to the phone.
Did the battery die? Did you stick the phone on a charger after it turned off?
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Alex240188 said:
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
ive already tried all of that but 1 think ive not tried is a reset but I have data on my phone that I don't wanna lose can anyone help
Alex240188 said:
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
na, when you hit the safety shutdown temp, all it does is shut down, you can boot it right after. ive reached it many times(on purpose), it works.
what the op is describing sounds like the rlod on the nexus 4(red light of death). it happens when the phone thinks it went below 0%. on the n4 there are two solutions, one works sometimes, the other all the time. the one that works sometimes is leave it on the charger for several hours, then try to boot into the bootloader, then shut off the phone from there and keep charging. the method that works 100% is to remove the back cover, disconnect the battery, then reconnect it. this is a hard reset for the battery, and works 100% of the time on the nexus 4.
simms22 said:
na, when you hit the safety shutdown temp, all it does is shut down, you can boot it right after. ive reached it many times(on purpose), it works.
what the op is describing sounds like the rlod on the nexus 4(red light of death). it happens when the phone thinks it went below 0%. on the n4 there are two solutions, one works sometimes, the other all the time. the one that works sometimes is leave it on the charger for several hours, then try to boot into the bootloader, then shut off the phone from there and keep charging. the method that works 100% is to remove the back cover, disconnect the battery, then reconnect it. this is a hard reset for the battery, and works 100% of the time on the nexus 4.
Click to expand...
Click to collapse
im a newbee I cant open a phone up anyway ive tried to get in to bootloader should I just RMA the phone.
PRIME667 said:
im a newbee I cant open a phone up anyway ive tried to get in to bootloader should I just RMA the phone.
Click to expand...
Click to collapse
if it was something that happened on its own(without you tinkering with your phone), then yes.
thanks
simms22 said:
if it was something that happened on its own(without you tinkering with your phone), then yes.
Click to expand...
Click to collapse
right ill do that thanks for your help guys
PRIME667
You may want to give this procedure a try, its copied directly from Google's product support page for the Nexus 7.
Make sure there isn’t any dust or lint in the power port.
Using the original power adapter and USB cable, plug your Nexus 7 into a functioning power outlet. Nexus 7 has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
Ensure the power cord is securely connected to the tablet and the power adapter.
After 1 minute, check to see if a battery icon appears on the screen.
If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
Press & hold the Volume down button. While holding Volume down, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.
Once the battery icon appears on the screen, allow your tablet to charge for at least 1 hour before turning it back on.
returned it
sluflyer06 said:
You may want to give this procedure a try, its copied directly from Google's product support page for the Nexus 7.
Make sure there isn’t any dust or lint in the power port.
Using the original power adapter and USB cable, plug your Nexus 7 into a functioning power outlet. Nexus 7 has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
Ensure the power cord is securely connected to the tablet and the power adapter.
After 1 minute, check to see if a battery icon appears on the screen.
If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
Press & hold the Volume down button. While holding Volume down, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.
Once the battery icon appears on the screen, allow your tablet to charge for at least 1 hour before turning it back on.
Click to expand...
Click to collapse
I got a new one thanks for all your help
I just had a red blinking light and no charge indicator situation, as well. Nothing seemed to work: plugged it in for 20 minutes, unplugged it for 20 minutes, plugged it back in...and after another hour on the charger I finally noticed the blinking red light had gone away, and hitting power brought up the charging indicator as normal. Booted right up and has been fine since.
My Nexus 5 just started doing this. I was in the middle of playing a game while my phone was on the charger (Brave Frontier) and suddenly the screen went dead and I had the red flashing light. I'm guessing I was using the juice faster than the charger could fill it so I killed it. I couldn't get the battery indicator to come back but as I was typing this the red light finally stopped flashing and the phone rebooted.
This happened to my N5 today. I was on a Hangouts video chat while plugged in from wall charger and I noticed the battery was actually draining rather than charging. So I figured hangouts was discharging the battery faster than the charging. Eventually it went to 0% and stayed that way for a while and suddenly the screen went off and the LED started blinking red. Followed the steps posted here, plugged in, left for a while and the blinking stops and phone boots up.
Never Hangout-ing with low charge ever! D: