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Nexus S wont turn on or charge

Yesterday I got used Nexus S in a mint condition, while putting my contacs from the other phone on a SIM card I tried to turn on nexus to see what contacs do I miss. So Nexus S started to boot and suddenly shutted down, after I could not do anything with it, it wont turn on, charge via usb or charger, tried also with volume and power on button and it doesnt help.
Have anybody any idea what could I do? I live in croatia, and the phone is from canada (model I9020) so I have no warranty.. I guess (and wish) that it could be a battery problem but I am not sure.

same problem with me..no respond whatsoever, tried to plug it in with AC and USB but just wouldnt turn on. but the phone get very warm if i leave it plugged in..gonna send it to samsung tomorrow :S dont know if they will be able to fix it

jasonyihang said:
same problem with me..no respond whatsoever, tried to plug it in with AC and USB but just wouldnt turn on. but the phone get very warm if i leave it plugged in..gonna send it to samsung tomorrow :S dont know if they will be able to fix it
Click to expand...
Click to collapse
Jep, same with me, if I leave it plugged it gets very warm, but still does not give any indications of "life"....

Weird, I have been facing the same issue from yesterday.. The phone gets very warm on charging but show no sign of life otherwise.
Did you find a solution to this?

Mine also got it yesterday... Maybe its a conspiracy
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD

I had the same issue with my Nexus S i9023 shortly after the OTA to Jelly Bean. I got the main board replaced under warranty. It took nearly 3 weeks due to lack of parts availability here in Australia.

xdatastic said:
I had the same issue with my Nexus S i9023 shortly after the OTA to Jelly Bean. I got the main board replaced under warranty. It took nearly 3 weeks due to lack of parts availability here in Australia.
Click to expand...
Click to collapse
They did the same to me,it took 20 days. Now its running like a charm

I had a issue like that.. Phone heated up and shut down.. I couldn't turn it on or charge it nor the usb worked.. Battery pull fixed it.. But the issue kept coming back.. I had to have mine swapped out..

ed-cro said:
Yesterday I got used Nexus S in a mint condition, while putting my contacs from the other phone on a SIM card I tried to turn on nexus to see what contacs do I miss. So Nexus S started to boot and suddenly shutted down, after I could not do anything with it, it wont turn on, charge via usb or charger, tried also with volume and power on button and it doesnt help.
Have anybody any idea what could I do? I live in croatia, and the phone is from canada (model I9020) so I have no warranty.. I guess (and wish) that it could be a battery problem but I am not sure.
Click to expand...
Click to collapse
man just the the same situation i was in.....why don't you try this...works out for me...and i guess for my other friends too...
So I had since gotten this fixed with help from a friend.
Solution for when your power button does not work: take the battery out of the phone. plug it into your USB (without battery) you will hear computer beeping. Put the battery back into your phone.
Hope this works for you as well as it did for me as this had my device up and running right away. Have not had this issue since. Crossing fingers.

Maximus2x said:
man just the the same situation i was in.....why don't you try this...works out for me...and i guess for my other friends too...
So I had since gotten this fixed with help from a friend.
Solution for when your power button does not work: take the battery out of the phone. plug it into your USB (without battery) you will hear computer beeping. Put the battery back into your phone.
Hope this works for you as well as it did for me as this had my device up and running right away. Have not had this issue since. Crossing fingers.
Click to expand...
Click to collapse
I don't understand how the computer can beep when the phone is attached without a battery. It doesn't work for me. I'm taking mine to the service centre.. hope it doesn't cost me a bomb!

p3113 does not start

Hi guys,
My p3113 shut down itself 3 days ago (battery was not empty)) and I cannot start it since (normal boot or download mode).
In addition, when i try to charge it, I have an exclamation point and it does not charge.
Did my battery passed away?
I'm in stock rom, rooted (no problem before)
Do you have some ideas to resurrect it (no warranty...)
Thanks for your help!

no warranty? do you buy from the black market?
p.s: p3100 launched on april 2012, and have at least 1 year warranty

Rotundjere said:
no warranty? do you buy from the black market?
p.s: p3100 launched on april 2012, and have at least 1 year warranty
Click to expand...
Click to collapse
I bought it 2nd hand because I wanted a US version (with infrared) in Europe, and I don't have the original proof of purchase.
That's why I think the warranty won't work.

do you see the "Galaxy Tab 2" logo at first boot ?

There is nothing on screen, pressing the power button just do nothing.

Spayn said:
There is nothing on screen, pressing the power button just do nothing.
Click to expand...
Click to collapse
Press and hold power button for at least 30 seconds.

Spayn said:
Hi guys,
My p3113 shut down itself 3 days ago (battery was not empty)) and I cannot start it since (normal boot or download mode).
In addition, when i try to charge it, I have an exclamation point and it does not charge.
Did my battery passed away?
I'm in stock rom, rooted (no problem before)
Do you have some ideas to resurrect it (no warranty...)
Thanks for your help!
Click to expand...
Click to collapse
Try to charge it even for 10 hours is their any sign of life when you connect charger try after connecting charger by 10 minutes and also try after 10 hours of charge to press power button for even a minute do you see any sign of life
Have the signs of life disappear after flashing it via odin or cwm?
Did a water come near it or is it damaged or fall from a height?
Sent from my GT-I9100 using xda app-developers app

Spayn said:
There is nothing on screen, pressing the power button just do nothing.
Click to expand...
Click to collapse
must be your Gtab2 damaged (droped) by previous owner.
That's bad -__-

nfribeiro said:
Press and hold power button for at least 30 seconds.
Click to expand...
Click to collapse
No sign of life even after 1 minute pressing.
Mohamedselim said:
Try to charge it even for 10 hours is their any sign of life when you connect charger try after connecting charger by 10 minutes and also try after 10 hours of charge to press power button for even a minute do you see any sign of life
Have the signs of life disappear after flashing it via odin or cwm?
Did a water come near it or is it damaged or fall from a height?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I will try this evening to charge it for 10 hours. but, when I plug it, I do not have the charging animation but an exclamation point... That doesn't sound good...
I flashed CWM, but is was like 2 months ago and I did not have any problem until now.
I didn't damaged it, but It's 2nd hand.
Rotundjere said:
must be your Gtab2 damaged (droped) by previous owner.
That's bad -__-
Click to expand...
Click to collapse
Perhaps you're rigth, but I think the previous owner is OK. I managed to recontact him and he accepted to send me the proof of purchase so that I can try to use warranty. I think he would have just ignored me if he had damaged the tab himself.
Unfortunately, I read on samsung website that they do not provide warranty service in Europe for devices bougth outside Europe...
I will try it if nothing can save my tab.
Anyway, thanks everybody for trying to help me.

I also have bad experience with 2nd electronics goods (both from 2nd or black market with reduced price), I think they are selling it because it is failed/broken products from the manufacturing plant, and they just wan't to sell that broken stuff so they still can get money
I won't buy any 2nd electronics anymore (except for cars, & house)

After several plug-unplug, I managed to have the charging animation and after 10 minutes of charging it finally started normally!
By the way, I don't know what to do now. I'm petty sure It will have problems again in the future, because it seems to be a hardware problem. I think the only solution is to try to use the warranty with the proof of purchase of the first owner when it will die again.
Do you have some better ideas to fix the problem?
Thanks for your help.

The best way is send back to samsung service center.

My Galaxy S3 just died without explanation (resolved)

Welp,
There's no doubt in my mind that my Galaxy S3 just hard bricked
Looking for some advice on what to do.
I've had the phone for 20 days, I've been running Beans Custom Stock ROM Build 10 for over a week I think?
And this is how it happened:
I started sending a few texts to one of my brothers, with "Go SMS" , and my phone around the time I hit send decided to switch to 4G (which it hardly does because it's only 1-2 bars where I am) , I then went into the basement and my phone then went to show 0 bars of 4G, then looked like it was going to switch to 3G but then the SMS application hung. I tried closing it, but it wouldn't, so I held down the power button and as the boot menu was coming up, that hung, so I pulled down the notifications bar and tried shutting off data, but then that hung. So, I had no choice but to pull the battery.
I left the battery out for a little while and then put it back in. Held the power button, and the device hung on the "Samsung Galaxy S III" first boot screen. I pulled the battery again and waited for a really long while and took my Micro SDXC out.
Tried to boot but power button does nothing. There's no signs off life!
Plugging it into a wall charger does nothing and I'm sure there's still charge in the battery because when it died it was around 20-30%.
Only sign of life I can get is when I plug it into my PC and then put the battery in. THE RED LIGHT TURNS ON.
:crying:
I have no idea what caused this, and I have no idea what to do!
Will Verizon cover this since it bricked without question and it's been under 30 days?
Or maybe Samsung will cover it?
Or because I rooted, I pretty much screwed myself?
I've never had anything like this happen before so I'm stumped...................HELP!!!!!!!!!!! I used to love my S III but now it's just a really nice paperweight.............. :crying:

I guess this is an option also: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/

mcappleman said:
Welp,
There's no doubt in my mind that my Galaxy S3 just hard bricked
Looking for some advice on what to do.
I've had the phone for 20 days, I've been running Beans Custom Stock ROM Build 10 for over a week I think?
And this is how it happened:
I started sending a few texts to one of my brothers, with "Go SMS" , and my phone around the time I hit send decided to switch to 4G (which it hardly does because it's only 1-2 bars where I am) , I then went into the basement and my phone then went to show 0 bars of 4G, then looked like it was going to switch to 3G but then the SMS application hung. I tried closing it, but it wouldn't, so I held down the power button and as the boot menu was coming up, that hung, so I pulled down the notifications bar and tried shutting off data, but then that hung. So, I had no choice but to pull the battery.
I left the battery out for a little while and then put it back in. Held the power button, and the device hung on the "Samsung Galaxy S III" first boot screen. I pulled the battery again and waited for a really long while and took my Micro SDXC out.
Tried to boot but power button does nothing. There's no signs off life!
Plugging it into a wall charger does nothing and I'm sure there's still charge in the battery because when it died it was around 20-30%.
Only sign of life I can get is when I plug it into my PC and then put the battery in. THE RED LIGHT TURNS ON.
:crying:
I have no idea what caused this, and I have no idea what to do!
Will Verizon cover this since it bricked without question and it's been under 30 days?
Or maybe Samsung will cover it?
Or because I rooted, I pretty much screwed myself?
I've never had anything like this happen before so I'm stumped...................HELP!!!!!!!!!!! I used to love my S III but now it's just a really nice paperweight.............. :crying:
Click to expand...
Click to collapse
Call verizon and they will send you an replacement. If its thats far gone theres no way they can check to see if its been modded.

Me too!!!!
Message removed

This happened to me after having mine for 3 days, i got mine replaced without a problem and i was rooted, cm10 custom kernel everything

fr8cture said:
This happened to me after having mine for 3 days, i got mine replaced without a problem and i was rooted, cm10 custom kernel everything
Click to expand...
Click to collapse
But I've had it for 20 days now and their website says they don't allow returns or replacements after 14 days. Or is this different because it randomly died?
Also. I don't get insurance on my phones because they always would charge me $10 or more a month and then when the phone died they would charge half the cost of the phone just to get it replaced!
Honestly I think I may just send it to MobileTechVideos.........
Unless I still have a chance with Verizon. Hard decision............

I'm pretty sure the 14 day timeframe is for refunds on the purchase. Most electronics have some sort of manufacturer's warranty.

Have you tried to get it into download mode? volume down, then home, then power, Hold them all together until it boots into download mode? Do this while plugged in maybe?

samsung s 3
Take it to att ive done it a few times call cuctomer service tell them your on warranty hopefullt you bought this new from them they then will send you to repair center no one will no difference tell them it just crashed this doesnt seem like a rom problem its manufacture
email or text me [email protected] or 5105086739

cmars said:
Take it to att ive done it a few times call cuctomer service tell them your on warranty hopefullt you bought this new from them they then will send you to repair center no one will no difference tell them it just crashed this doesnt seem like a rom problem its manufacture
email or text me [email protected] or 5105086739
Click to expand...
Click to collapse
You really give your phone number out to strangers like that?
Sent from my SCH-I535 using Tapatalk 2

cmars said:
Take it to att ive done it a few times call cuctomer service tell them your on warranty hopefullt you bought this new from them they then will send you to repair center no one will no difference tell them it just crashed this doesnt seem like a rom problem its manufacture
email or text me [email protected] or 5105086739
Click to expand...
Click to collapse
Haha. Thanks!
Well, I ended up making a Google Voice account since my phone is dead and I called Verizon customer service. The first lady started having me go through the usual checklist like most companies do, I very nicely let her know that I've tried it all and I indeed know it's dead without explanation. She then sent me to someone higher up, we talked very briefly and she said it's covered under the manufacturer warranty, they're sending me a replacement for free. Only thing I paid for was a $12 upgrade to 1-day shipping!
I seriously was freaked out that I wasn't going to be able to get this replaced. Thankfully I can!
So, I guess, some advice to people that have hard bricked Galaxy S IIIs, CALL VERIZON BEFORE ANYTHING ELSE!
Thanks for the suggestions and help guys!
It's crazy how deep the brick went, the phone wouldn't even charge! Maybe I got a lemon? I hadn't even dropped or scratched it and I had 0 problems with unlocking/rooting it. I swear it was it hanging on trying to switch from 4G to 3G that killed it. Either way, stress is gone! phew! :fingers-crossed:

mcappleman said:
Haha. Thanks!
Well, I ended up making a Google Voice account since my phone is dead and I called Verizon customer service. The first lady started having me go through the usual checklist like most companies do, I very nicely let her know that I've tried it all and I indeed know it's dead without explanation. She then sent me to someone higher up, we talked very briefly and she said it's covered under the manufacturer warranty, they're sending me a replacement for free. Only thing I paid for was a $12 upgrade to 1-day shipping!
I seriously was freaked out that I wasn't going to be able to get this replaced. Thankfully I can!
So, I guess, some advice to people that have hard bricked Galaxy S IIIs, CALL VERIZON BEFORE ANYTHING ELSE!
Thanks for the suggestions and help guys!
It's crazy how deep the brick went, the phone wouldn't even charge! Maybe I got a lemon? I hadn't even dropped or scratched it and I had 0 problems with unlocking/rooting it. I swear it was it hanging on trying to switch from 4G to 3G that killed it. Either way, stress is gone! phew! :fingers-crossed:
Click to expand...
Click to collapse
So i didn't see it, but did you even try to get it into download mode?
Sent from my Synergized vzw S3!

silver04v said:
So i didn't see it, but did you even try to get it into download mode?
Sent from my Synergized vzw S3!
Click to expand...
Click to collapse
It's hard bricked. Will not charge, no booting, and download or recovery mode won't work. Will not show any indication of life except for plugging it into a power source without the battery and then putting the battery in. If the red light comes on when you do that, it means it's hard bricked? Correct me if I'm wrong?

mcappleman said:
It's hard bricked. Will not charge, no booting, and download or recovery mode won't work. Will not show any indication of life except for plugging it into a power source without the battery and then putting the battery in. If the red light comes on when you do that, it means it's hard bricked? Correct me if I'm wrong?
Click to expand...
Click to collapse
If you can't get into download mode then yea, most likely I guess or the battery died. I just didn't see that you said you tried to get into download mode.
Sent from my Synergized vzw S3!

Glad you got this fixed! Also i think its a 30 day replacement or swap for another phone if you don't like it. Thats what i was told when i got mine.

Phone completely died suddenly while being used

As per title, I was using my stock G Flex 2 to browse the internet and had it plugged in the charger and without even a warning, the display shut off and the phone ceased to be responsive. It didn't power off or anything, just died instantaneously and I can't turn it on again no matter how long I press the power button or leave the charger in.
I tried opening the back cover and disconnecting the battery, and reconnecting it but nothing changed.
What does this mean for me? The phone is over a year old already and as such, no warranty is left. It's really disappointing LG would release a phone that dies less than 2 years in use. My previous LG device, an Optimus G, also suddenly died and became a paper weight after the first year. I feel like an idiot buying this phone now.:crying::crying:

did you changed motherboard all that time you have the phone if not thats the problem because if you bought first parts of lg g flex 2 that will happen what varriant you have

nikolas60 said:
did you changed motherboard all that time you have the phone if not thats the problem because if you bought first parts of lg g flex 2 that will happen what varriant you have
Click to expand...
Click to collapse
No I have never messed with any of the internal components before. It is stock H959 model.
So what does this mean? The phone is gone??

can you go into download mode
it happen same as you. check if you can go into download mode.

shoutingtech said:
it happen same as you. check if you can go into download mode.
Click to expand...
Click to collapse
Hi, I tried download mode but nothing happened. Press and hold Volume UP and connect USB to PC method.
So I guess my phone is useless now. How did your phone end up as?

That happened to mine too.
H950, flashed with 5.1.1 PR and rooted.
Was using it normally, 70% battery. Suddenly died. Got me scared, thought it had fried or something. The screen kept warm in the upper part, but no response at all.
When I arrived home, around 1 hour later, decided to mess around. Lg Pc Suite didnt recognize it, neither did the computer.
It was dead.
Then, being a bit stubborn, I decided to press both Power and Volume Down (or UP, I dont remember) buttons for a long time. After maybe 40 seconds of pressing the phone came back to life and never had problem with it since.

Danielgomes08 said:
That happened to mine too.
H950, flashed with 5.1.1 PR and rooted.
Was using it normally, 70% battery. Suddenly died. Got me scared, thought it had fried or something. The screen kept warm in the upper part, but no response at all.
When I arrived home, around 1 hour later, decided to mess around. Lg Pc Suite didnt recognize it, neither did the computer.
It was dead.
Then, being a bit stubborn, I decided to press both Power and Volume Down (or UP, I dont remember) buttons for a long time. After maybe 40 seconds of pressing the phone came back to life and never had problem with it since.
Click to expand...
Click to collapse
I tried holding the buttons down in all different combinations for over 1 minute, but nothing happens. I even tried removing the battery and just using the charger to turn on the phone, also nothing happened.
So at this stage, I'm guessing most likely the hardware has failed, maybe the CPU or the motherboard or something. Because it died so suddenly, like a TV when you pull the power plug. Overheating perhaps?

plugin in it to charger?
kakamotion said:
Hi, I tried download mode but nothing happened. Press and hold Volume UP and connect USB to PC method.
So I guess my phone is useless now. How did your phone end up as?
Click to expand...
Click to collapse
anything happen when you plugin in it to charger?
mine still happens but minimized now, it happens like once or twice a day.

Just had the exact same thing happen to my H955, tried all the steps above but it's still not turning on

Nadz156 said:
Just had the exact same thing happen to my H955, tried all the steps above but it's still not turning on
Click to expand...
Click to collapse
It's been three days and my phone still wont' turn on, react to charging or USB connection. For me, its probably garbage already...good luck for you though.

kakamotion said:
It's been three days and my phone still wont' turn on, react to charging or USB connection. For me, its probably garbage already...good luck for you though.
Click to expand...
Click to collapse
I can get the red notification light to come on for a few seconds but it dies after that so there must be some form of life still within it.

me i changed motherboard for free with waranty same happen

nikolas60 said:
me i changed motherboard for free with waranty same happen
Click to expand...
Click to collapse
Just put in a warranty repair request, do you remember what the procedure was like?

Nadz156 said:
Just put in a warranty repair request, do you remember what the procedure was like?
Click to expand...
Click to collapse
you just go to the store with the warranty invoice paper you got from the store you bought it

My phone is out of warranty, and where I am located, I can't find motherboards at a reasonable price.
Can anyone please mail me their extra motherboards, even its damaged, for a small fee?
EDIT: I'm in Malaysia

nikolas60 said:
you just go to the store with the warranty invoice paper you got from the store you bought it
Click to expand...
Click to collapse
I got mine from Amazon and I'm from the UK so LG have no authorised service centres here according to their website, says they'll repair it onsite but I've had no contact from them so far.

there is man in uk of course

So after playing around with it for a while, I managed to bring the 0% battery screen up (with a yellow triangle) and left it to slow charge via my laptop. After 20 minutes or so it started booting up as normal and I reached the lock screen which said it was at 5% and charging. However a few seconds later it just cut out and is back to being a brick, I'm guessing the motherboard is the problem?

Mine Too
Mine G Flex 2 (H950) died while i was using it about 2 months ago .Till now no signs of life ....
Tried to charge it ,removed battery and reinserted ,but no use,it won't show any sign of life ...Does not show up on PC when connected with a cable ....:crying::crying:
i had just replaced my battery 2 months ago before this problem ...Seems like i wasted a lot of money on this device .....No warranty more than 1 year since i got it .....I think its some motherboard problem .....
Mine used to overheat as soon as it was booted up ..
Any one knows any cause/solution for it ???

This phone is really faulty. Last month i suffered bootloop so i sent it to repair. It lasted 1 month and now its broken again, after few minutes it self-restarts because it suddenly stops reading SIM card. And its not really faulty SIM card,because it works in my second phone perfectly.

My U11 is dead! No response, No charging

I was just using it normally today,
The battery was down to some 23%, charged it a bit to aprox 40%
then suddenly every locked up, and it went dim, and then dead
I plugged it into the Quick charger (original HTC factory and original cable), and it's still unresponsive.
it was rooted and running Viper ROM 1.4
Currently it's cold as ice, normally while charging it should be Warm.
Tried the Button Down + Power Button for 15 sec, many times unsuccessfully.
Normally that will bring it back from whatever lock up, but this time nothing, totally unresponsive.

AllGamer said:
I was just using it normally today,
The battery was down to some 23%, charged it a bit to aprox 40%
then suddenly every locked up, and it went dim, and then dead
I plugged it into the Quick charger (original HTC factory and original cable), and it's still unresponsive.
it was rooted and running Viper ROM 1.4
Currently it's cold as ice, normally while charging it should be Warm.
Tried the Button Down + Power Button for 15 sec, many times unsuccessfully.
Normally that will bring it back from whatever lock up, but this time nothing, totally unresponsive.
Click to expand...
Click to collapse
Did you update to Viper ROM 1.6 and have you tried booting into Download Mode?

8bitbang said:
Did you update to Viper ROM 1.6 and have you tried booting into Download Mode?
Click to expand...
Click to collapse
it wont even turn on.
I was with HTC tech support for the past hour, and we tried everything.
so, now it's going straight for warranty
it wont charge, it wont turn on, it doesn't accept any of the known keys combinations to get it into the download mode.
the weird thing is that everything was working just fine and normal, until moments before I left office.
it was hard to turn on, so i though oh no problem, I'll just restart it.
Restart it went, it came back, but then shortly later it went again into that annoying deep sleep mode, and was able to bring it back on, once more
but by the time I walked from the office to the car, the phone turned off again, and it remained dead since then.
apparently it's a "Known Issue" since it's in the most asked FAQ list in HTC support help page.
hmm... funny they just hid that FAQ, and replaced it with http://www.htc.com/ca/contact/produ...ent=GUID-780CE6E8-1156-4527-8980-445582D60A70
there was another similar one, but it was specific to some power issues, similar to this one http://www.htc.com/ca/contact/produ...ent=GUID-599060AE-0591-4FA1-B77F-C6A635196E49

AllGamer said:
it wont even turn on.
I was with HTC tech support for the past hour, and we tried everything.
so, now it's going straight for warranty
it wont charge, it wont turn on, it doesn't accept any of the known keys combinations to get it into the download mode.
the weird thing is that everything was working just fine and normal, until moments before I left office.
it was hard to turn on, so i though oh no problem, I'll just restart it.
Restart it went, it came back, but then shortly later it went again into that annoying deep sleep mode, and was able to bring it back on, once more
but by the time I walked from the office to the car, the phone turned off again, and it remained dead since then.
apparently it's a "Known Issue" since it's in the most asked FAQ list in HTC support help page.
hmm... funny they just hid that FAQ, and replaced it with http://www.htc.com/ca/contact/produ...ent=GUID-780CE6E8-1156-4527-8980-445582D60A70
there was another similar one, but it was specific to some power issues, similar to this one http://www.htc.com/ca/contact/produ...ent=GUID-599060AE-0591-4FA1-B77F-C6A635196E49
Click to expand...
Click to collapse
It does sounds like a hardware problem. I hope they send a replacement phone soon.

ShyamSasi said:
It does sounds like a hardware problem. I hope they send a replacement phone soon.
Click to expand...
Click to collapse
That's the thing that sucks
it's already after 30 days, so they can't do a straight swap
that means i'll need to mail it in for warranty repair, which takes several weeks, plus the shipping back and forth that's at least 6 to 8 weeks down time

AllGamer said:
That's the thing that sucks
it's already after 30 days, so they can't do a straight swap
that means i'll need to mail it in for warranty repair, which takes several weeks, plus the shipping back and forth that's at least 6 to 8 weeks down time
Click to expand...
Click to collapse
It has been 6.5 weeks for me. Had to send it in two weeks after receiving it with a different problem. Repair actually took 2.5 weeks, while the spare parts sent right from Taiwan needed 4.5 weeks to arrive in Europe.
Return period in Germany is only 14 days so I had to take the warranty repair as well.
Sent from my HTC U11 using XDA Labs

5m4r7ph0n36uru said:
It has been 6.5 weeks for me. Had to send it in two weeks after receiving it with a different problem. Repair actually took 2.5 weeks, while the spare parts sent right from Taiwan needed 4.5 weeks to arrive in Europe.
Return period in Germany is only 14 days so I had to take the warranty repair as well.
Sent from my HTC U11 using XDA Labs
Click to expand...
Click to collapse
where you have bought ?

andrea1493 said:
where you have bought ?
Click to expand...
Click to collapse
o2 Germany. Repair center is in Poland.
Sent from my HTC U11 using XDA Labs

AllGamer said:
That's the thing that sucks
it's already after 30 days, so they can't do a straight swap
that means i'll need to mail it in for warranty repair, which takes several weeks, plus the shipping back and forth that's at least 6 to 8 weeks down time
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Click to collapse
I think if you make enough noise at the support or escalate it maybe through Social media, then they might send you a replacement device instead of a repair. Sometimes these support centers would have escalation processes in place for such situations but won't really honor it until the customer start making noise. Especially HTC would try and minimize bad PR.

Yesterday the same happend to me.
I had the feeling that the battery connector wasn't properly connected/disconnected, so I searched for a picture to see if by pushing on the back of my device i could reconnect the battery connector (see this pic and this pic). Luckily this worked for me so now i can backup my data and exchange it (also luckily, im still within the voluntary 14 day returning period of my provider).
Hope this helps someone else too.

Mine is gone 2 days ago too.
When I woke up in the morning, I saw it's still on the charger, but soon I found the device is gone and I checked some log (I have configured Syncthing to do some backup to my PC, unfortunately, I only paired the device but no task is configured yet.) and found the device is just gone around I woke up.
Tried all combinations including vol+ & vol- & PWR for 30secs~2mins, none of them work. Pressing around battery connector doesn't work still.
Its cold as a brick. No response when I plug it to my MacBookAir, but shown as an unknown device on my Windows7 Desktop.
Now I'm waiting for it self recovery since I still not backed up my internal storage yet, and my data won't be guarantee if I send it back to HTC.
No solution yet. Just an echo for the topic.

A small update.
So, after I sent it in for Repair... damn HTC finally fixed the phone and send it back to me after 6 months.
The worst experience ever.

I got the same issue as well. My phone just went dead on me today. It does response to anything at all. May I know from those who experienced before what is the cause of the problem? What did the service center do to help out?

Happened to me today. After having it 5 months,warranty exchange.

Mine HTC U 11 turned off since 23-01-2019. Not charging . not turning. Nothing is working. I am from India. I could not find any authorized service center for HTC here too. .
What to do now.
Please suggest me what to. If any one can.
Mail : [email protected]