Nexus S wont turn on or charge - Nexus S Q&A, Help & Troubleshooting

Yesterday I got used Nexus S in a mint condition, while putting my contacs from the other phone on a SIM card I tried to turn on nexus to see what contacs do I miss. So Nexus S started to boot and suddenly shutted down, after I could not do anything with it, it wont turn on, charge via usb or charger, tried also with volume and power on button and it doesnt help.
Have anybody any idea what could I do? I live in croatia, and the phone is from canada (model I9020) so I have no warranty.. I guess (and wish) that it could be a battery problem but I am not sure.

same problem with me..no respond whatsoever, tried to plug it in with AC and USB but just wouldnt turn on. but the phone get very warm if i leave it plugged in..gonna send it to samsung tomorrow :S dont know if they will be able to fix it

jasonyihang said:
same problem with me..no respond whatsoever, tried to plug it in with AC and USB but just wouldnt turn on. but the phone get very warm if i leave it plugged in..gonna send it to samsung tomorrow :S dont know if they will be able to fix it
Click to expand...
Click to collapse
Jep, same with me, if I leave it plugged it gets very warm, but still does not give any indications of "life"....

Weird, I have been facing the same issue from yesterday.. The phone gets very warm on charging but show no sign of life otherwise.
Did you find a solution to this?

Mine also got it yesterday... Maybe its a conspiracy
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD

I had the same issue with my Nexus S i9023 shortly after the OTA to Jelly Bean. I got the main board replaced under warranty. It took nearly 3 weeks due to lack of parts availability here in Australia.

xdatastic said:
I had the same issue with my Nexus S i9023 shortly after the OTA to Jelly Bean. I got the main board replaced under warranty. It took nearly 3 weeks due to lack of parts availability here in Australia.
Click to expand...
Click to collapse
They did the same to me,it took 20 days. Now its running like a charm

I had a issue like that.. Phone heated up and shut down.. I couldn't turn it on or charge it nor the usb worked.. Battery pull fixed it.. But the issue kept coming back.. I had to have mine swapped out..

ed-cro said:
Yesterday I got used Nexus S in a mint condition, while putting my contacs from the other phone on a SIM card I tried to turn on nexus to see what contacs do I miss. So Nexus S started to boot and suddenly shutted down, after I could not do anything with it, it wont turn on, charge via usb or charger, tried also with volume and power on button and it doesnt help.
Have anybody any idea what could I do? I live in croatia, and the phone is from canada (model I9020) so I have no warranty.. I guess (and wish) that it could be a battery problem but I am not sure.
Click to expand...
Click to collapse
man just the the same situation i was in.....why don't you try this...works out for me...and i guess for my other friends too...
So I had since gotten this fixed with help from a friend.
Solution for when your power button does not work: take the battery out of the phone. plug it into your USB (without battery) you will hear computer beeping. Put the battery back into your phone.
Hope this works for you as well as it did for me as this had my device up and running right away. Have not had this issue since. Crossing fingers.

Maximus2x said:
man just the the same situation i was in.....why don't you try this...works out for me...and i guess for my other friends too...
So I had since gotten this fixed with help from a friend.
Solution for when your power button does not work: take the battery out of the phone. plug it into your USB (without battery) you will hear computer beeping. Put the battery back into your phone.
Hope this works for you as well as it did for me as this had my device up and running right away. Have not had this issue since. Crossing fingers.
Click to expand...
Click to collapse
I don't understand how the computer can beep when the phone is attached without a battery. It doesn't work for me. I'm taking mine to the service centre.. hope it doesn't cost me a bomb!

Related

Ughhhhh Girlfriend+Phone = Headache

Hey guys, im visting from the vibrant forum. My girlfriend and I have had our galaxies for about a month now. She returned hers last week after we discovered that no one could hear her on voice calls, and she was also having problems charging.
Now she has her new captivate, and it is rooted (stock firmware + kernel), and shes still having charging problems. Be it through the wall or computer, every once in a while the phone just wont charge unless you reboot the phone. The charging icon doesnt even come up. Last night it started happening so i took out her phone and plugged in my Vibrant and my phone started charging no problem. Any thoughts?
PS - the oddest thing is that when this problem is occuring, nothing happens when you plug it in EXCEPT the button backlight comes on, which signifies that the phone knows that its plugged in
TopShelf10 said:
Hey guys, im visting from the vibrant forum. My girlfriend and I have had our galaxies for about a month now. She returned hers last week after we discovered that no one could hear her on voice calls, and she was also having problems charging.
Now she has her new captivate, and it is rooted (stock firmware + kernel), and shes still having charging problems. Be it through the wall or computer, every once in a while the phone just wont charge unless you reboot the phone. The charging icon doesnt even come up. Last night it started happening so i took out her phone and plugged in my Vibrant and my phone started charging no problem. Any thoughts?
PS - the oddest thing is that when this problem is occuring, nothing happens when you plug it in EXCEPT the button backlight comes on, which signifies that the phone knows that its plugged in
Click to expand...
Click to collapse
Is she using the stock charging cable that came with it? I have had mixed results with other cables.
Is it attached to a USB on the abck of the computer or the front? Some people have experienced lower voltage on front auxuliary USB ports compared to rear main USB ports.
Ughhhhh Girlfriend+ Boyfriend-Modded Phone = Headache ... FTFY.
Once you start making changes to your ladies phone, you OWN anything goes wrong.
If you wiggle the power cable, does the connection fluctuate? I had to return my phone and get a new one because of this.
joeybear23 said:
Is she using the stock charging cable that came with it? I have had mixed results with other cables.
Is it attached to a USB on the abck of the computer or the front? Some people have experienced lower voltage on front auxuliary USB ports compared to rear main USB ports.
Click to expand...
Click to collapse
Stock cable+wart, happens when plugged into the wall too.
ScottyNuttz said:
Ughhhhh Girlfriend+ Boyfriend-Modded Phone = Headache ... FTFY.
Once you start making changes to your ladies phone, you OWN anything goes wrong.
If you wiggle the power cable, does the connection fluctuate? I had to return my phone and get a new one because of this.
Click to expand...
Click to collapse
i know what im doing, i modded the **** out of my vibrant and the thing loves me for it. its not coincidence that its happened on two of her captivates. no loose cable...like i said when she said it was happening last night i immediately unplugged her phone and plugge din my vibrant and my phone charged perfectly
Is the battery door on it open all the way? It has to click. I know it seems silly to ask but that has been a common problem around here.
tanneji said:
Is the battery door on it open all the way? It has to click. I know it seems silly to ask but that has been a common problem around here.
Click to expand...
Click to collapse
I was just thinking the same thing...
joeybear23 said:
I was just thinking the same thing...
Click to expand...
Click to collapse
+2 as I thought the same thing when I first got mine before hitting the forums.
It's totally easy to reflexively reply "You calling me stupid? Of course I opened it all the way... see? ... <click> .... %&#&!%*!!!!"
It slides to a stop and the plug doesn't go in all the way. You have to push it the extra click to have it fully opened.
If that's not the problem then I seriously have to wonder what your girlfriend is doing to the phone to cause this. As you said.. it's not a coincidence that this has happened to two of her Captivates now...
Hopefully she never forced the cable into the phone. That would probably mess up the jack pretty nicely.
You said she replaced it. Did they just give her a new phone (as in no new battery back cover charging cable) or is everything new? If its the same battery, maybe its a bad battery. I only ask because I had to RMA my phone and I just got ther bare phone.

Nexus S heating Up without turning On

My Nexus S was working perfectly and running JellyBean (Was just updated). One morning, I woke up and saw the phone powered off. I tried to turn it on but it didn't. I plugged it to the charger, it just becoming hot without any luck in turning it on. What do you think, guys?!!
Try pulling the battery out while it's unplugged. Then see if you can turn it on after putting the battery back in.
aalmahdi said:
My Nexus S was working perfectly and running JellyBean (Was just updated). One morning, I woke up and saw the phone powered off. I tried to turn it on but it didn't. I plugged it to the charger, it just becoming hot without any luck in turning it on. What do you think, guys?!!
Click to expand...
Click to collapse
Try another battery and if that fails then i guess its bricked.:crying:
Maybe a faulty battery or a poor charger? A phone heating up while charging is not strange, but it should be able to boot. Try to charge for 10 minutes and than disconnect and try to boot.
I pulled the battery many times but it didn't work.
Also, I charged it for more than three hours; but no luck in turning it on.
So, is it bricked?
if u plug usb to comp and nexus s , and if your screen is black, you are bricked.. and you motherboard is dead..
Both my PC and Mac don't recognize it. I tried unbricking it using Adam tool, but the device cannot be found.
I think the time has come for buying a new phone...even though I liked the Nexus s.
the same happen to me!!
Try pulling the battery out for about 15 - 30 minutes and then plug in the phone but dont turn it on just leave it to charge, see if that works
I tried doing everything possible on this forum....even the unbrickable tool....but no luck in retrieving my phone....
I liked the phone...but, there is no google devices stores in my country and no one can fix it (even Samsung, they say they cannot supprot such devices)
I think I'll end up buying another phone :crying:
Thanks guys for your support
Have tried using Odin? It has brought my phones back from soft brick on many occasions.
Sent from my Nexus S 4G using xda premium
Yeah...Odin cannot detect my phone...
dude read this
http://forum.xda-developers.com/showthread.php?t=1840061
very similar thing happened to me. i have connected cable (via AC charger and via usb from computer) and phone is getting hot. especially the sim card area.
i can not start the phone. this happened just after power button failure.
Hi OP,
What ROM/Kernel/Tweaks were you running before this has happened what. Model was your Nexus S and how long did you have it.
I have no recommendations for you unfortunately but just wondering out of curiosity.
Thx
Try a new battery already.

[Q] Some really weird problem over here.

Once, i was halfway using whatsapp then phone turned off automatically, when I turn it back on i was able to boot up past the bootscreen until i got this: Refer to Picture 003.jpg
Then I did a complete reset via CWM. I even installed CNA 3.6.6 (I was using 3.5.0 before this)
Still no avail, do I've decided to flash back to 4.0.4 to see whether things are working out or not.
I did it via fastboot.
Same thing.
What could be the problem?
Do take note that even though in the picture I'm booting it up in safe mode but still no avail for normal mode.
And, when I'm charging my phone with the power switched off I'm getting this: Refer to Picture 004.jpg
Supposedly it's a battery icon that indicates charging activity but I'm getting a battery icon with (blinking) exclamation mark.
What's wrong?
Try a new battery
Sent from my Nexus S using xda premium
jayjay3333 said:
Try a new battery
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
zennasyndroxx said:
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
Click to expand...
Click to collapse
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Cascabreu said:
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Click to expand...
Click to collapse
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
same thing here!
zennasyndroxx said:
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
Click to expand...
Click to collapse
i bought my nexus from a man for 25$ because it wasnt able to charge and when u turned it on it just went stuck on the motion starting picture.
so i went to a technician and he told me to buy the usb port , i found the original port for nexus s on ebay, so he fixed it...
since then i am able to charge it (with a exclamation sign if its off) and i have even intalled every rom i have found here, via odin/fastboot/CWM, etc. but nothing... so it keeps on stucked on the starting picture, sometimes just SOMETIMES it went up like yours, *going up and saying/showing Android System icon, batterymetter on the upper part of the screen, middle screen; saying power off, shutting down, after some secs, vibrates and goes OFF.
only with slimbeam i got that behavior always turn it on.
p.s. the USB port was unable because phone have been wet (from the other owner hands)...
one thing, make sure the battery contact points are clean i know its dumb but it could help
Still the same.
qaz2453 said:
one thing, make sure the battery contact points are clean i know its dumb but it could help
Click to expand...
Click to collapse
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
dude, tell me something...
zennasyndroxx said:
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
Click to expand...
Click to collapse
man, anything new?
i would like to know how to install EVERYSINGLE THING on the nexus s, i mean like a stock boot or fastboot, or a new BIOS..
help me over here ! please. i would be pleased,
Nexus S i9023 Android 4.1.2 Update
Yesterday i got OTA update 4.1.2 in my Nexus S i9023 in India. But after restarting the system for installation for some reason the update was not done. After hard booting the device when it logs on, it was showing 4.1.1. But when i am checking whether any system update is there, it is showing no update. How to get it again ????

Woke up to a dead i727

Hi Guys,
I need thought my own Sky would give me problems since i take care of it so well :crying:
So last night i put the phone on my night table to charge, it had 9% battery left and the phone beeped since i plugged the charger and it was charging, now in the morning when i realize i'm late for work, i went to check my phone and it was dead(no alarm this morning). It was all plugged in still the charger and battery. Now i got to work and a work partner has a Sky too, i tested his battery on my Sky and nothing, tested my battery on his Sky and worked so my battery is fine(it was 100%), i tested my charger on his Sky and charged, i tested his charger on mine and nothing.
Tried plugging the phone with only usb cable to the pc without battery to reach download mode or recovery but nothing.
Now since our batteries are fine and chargers, im assuming my motherboard died which i was thinking if the battery would work it was going to be the charging port.
Is there a way to test each part of the phone o be more accurate about this issue?
Thanks in advance.
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
toyes said:
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
The phone won't do anything at all, i have fixed Sky's power button before and this is really weird. Stock Rom/Kernel, it was Android 4.1.2 and i have it for like 1year and 6 months.
If you need anything else let me know.
One more thing that could help, lately i noticed that the phone wasn't charging as fast as usual.I installed the Skyrocket charging app and when i plugged the charger to the phone it would say Fast Charge A/C 900~ mA and after like 30 seconds it would go down to 800, 700, 600 and then say Charger Wakelock 500~ mA.
Im really starting to think my board died.
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
theesotericone said:
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
Click to expand...
Click to collapse
vincom said:
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
Click to expand...
Click to collapse
OH Jesus Christ, i'll try to get a new mobo then and update this.
And i'll lose all my data and will have to restore a Kies Backup from May-2013. Great!:highfive::victory: :crying:
Had this happen once or twice. It turned out that the usb port on the bottom of the phone had some junk that accumulated in there as well as some signs of minor corrosion, and was not making a good connection anymore. It just needed to be cleaned out. First, I think I just (very carefully) used a needle or safety pin or something like that to gently extract the lint/dust/crap out of the port, and then cleaned up the metal connectors in the port, and one of the back inside corners where I saw a little bit of green/white build up, with a little bit of isopropyl alcohol. I let it sit for a little bit to make sure it was dry and when I plugged it in, it started charging again. I happened to have an Optivisor lying around which made it a bit easier to see what I was doing, but it isn't necessary. The most annoying part was getting a small, focused beam of light from a flashlight into the port at just the right angle, and then figuring out how to keep it there while I worked. Shouldn't take long, and as long as you don't do something really dumb, it can't hurt to give it a try.
Except that he ruled that out by swapping batteries with his friends phone.
Sent from my HTC One S using xda app-developers app

Phone completely died suddenly while being used

As per title, I was using my stock G Flex 2 to browse the internet and had it plugged in the charger and without even a warning, the display shut off and the phone ceased to be responsive. It didn't power off or anything, just died instantaneously and I can't turn it on again no matter how long I press the power button or leave the charger in.
I tried opening the back cover and disconnecting the battery, and reconnecting it but nothing changed.
What does this mean for me? The phone is over a year old already and as such, no warranty is left. It's really disappointing LG would release a phone that dies less than 2 years in use. My previous LG device, an Optimus G, also suddenly died and became a paper weight after the first year. I feel like an idiot buying this phone now.:crying::crying:
did you changed motherboard all that time you have the phone if not thats the problem because if you bought first parts of lg g flex 2 that will happen what varriant you have
nikolas60 said:
did you changed motherboard all that time you have the phone if not thats the problem because if you bought first parts of lg g flex 2 that will happen what varriant you have
Click to expand...
Click to collapse
No I have never messed with any of the internal components before. It is stock H959 model.
So what does this mean? The phone is gone??
can you go into download mode
it happen same as you. check if you can go into download mode.
shoutingtech said:
it happen same as you. check if you can go into download mode.
Click to expand...
Click to collapse
Hi, I tried download mode but nothing happened. Press and hold Volume UP and connect USB to PC method.
So I guess my phone is useless now. How did your phone end up as?
That happened to mine too.
H950, flashed with 5.1.1 PR and rooted.
Was using it normally, 70% battery. Suddenly died. Got me scared, thought it had fried or something. The screen kept warm in the upper part, but no response at all.
When I arrived home, around 1 hour later, decided to mess around. Lg Pc Suite didnt recognize it, neither did the computer.
It was dead.
Then, being a bit stubborn, I decided to press both Power and Volume Down (or UP, I dont remember) buttons for a long time. After maybe 40 seconds of pressing the phone came back to life and never had problem with it since.
Danielgomes08 said:
That happened to mine too.
H950, flashed with 5.1.1 PR and rooted.
Was using it normally, 70% battery. Suddenly died. Got me scared, thought it had fried or something. The screen kept warm in the upper part, but no response at all.
When I arrived home, around 1 hour later, decided to mess around. Lg Pc Suite didnt recognize it, neither did the computer.
It was dead.
Then, being a bit stubborn, I decided to press both Power and Volume Down (or UP, I dont remember) buttons for a long time. After maybe 40 seconds of pressing the phone came back to life and never had problem with it since.
Click to expand...
Click to collapse
I tried holding the buttons down in all different combinations for over 1 minute, but nothing happens. I even tried removing the battery and just using the charger to turn on the phone, also nothing happened.
So at this stage, I'm guessing most likely the hardware has failed, maybe the CPU or the motherboard or something. Because it died so suddenly, like a TV when you pull the power plug. Overheating perhaps?
plugin in it to charger?
kakamotion said:
Hi, I tried download mode but nothing happened. Press and hold Volume UP and connect USB to PC method.
So I guess my phone is useless now. How did your phone end up as?
Click to expand...
Click to collapse
anything happen when you plugin in it to charger?
mine still happens but minimized now, it happens like once or twice a day.
Just had the exact same thing happen to my H955, tried all the steps above but it's still not turning on
Nadz156 said:
Just had the exact same thing happen to my H955, tried all the steps above but it's still not turning on
Click to expand...
Click to collapse
It's been three days and my phone still wont' turn on, react to charging or USB connection. For me, its probably garbage already...good luck for you though.
kakamotion said:
It's been three days and my phone still wont' turn on, react to charging or USB connection. For me, its probably garbage already...good luck for you though.
Click to expand...
Click to collapse
I can get the red notification light to come on for a few seconds but it dies after that so there must be some form of life still within it.
me i changed motherboard for free with waranty same happen
nikolas60 said:
me i changed motherboard for free with waranty same happen
Click to expand...
Click to collapse
Just put in a warranty repair request, do you remember what the procedure was like?
Nadz156 said:
Just put in a warranty repair request, do you remember what the procedure was like?
Click to expand...
Click to collapse
you just go to the store with the warranty invoice paper you got from the store you bought it
My phone is out of warranty, and where I am located, I can't find motherboards at a reasonable price.
Can anyone please mail me their extra motherboards, even its damaged, for a small fee?
EDIT: I'm in Malaysia
nikolas60 said:
you just go to the store with the warranty invoice paper you got from the store you bought it
Click to expand...
Click to collapse
I got mine from Amazon and I'm from the UK so LG have no authorised service centres here according to their website, says they'll repair it onsite but I've had no contact from them so far.
there is man in uk of course
So after playing around with it for a while, I managed to bring the 0% battery screen up (with a yellow triangle) and left it to slow charge via my laptop. After 20 minutes or so it started booting up as normal and I reached the lock screen which said it was at 5% and charging. However a few seconds later it just cut out and is back to being a brick, I'm guessing the motherboard is the problem?
Mine Too
Mine G Flex 2 (H950) died while i was using it about 2 months ago .Till now no signs of life ....
Tried to charge it ,removed battery and reinserted ,but no use,it won't show any sign of life ...Does not show up on PC when connected with a cable ....:crying::crying:
i had just replaced my battery 2 months ago before this problem ...Seems like i wasted a lot of money on this device .....No warranty more than 1 year since i got it .....I think its some motherboard problem .....
Mine used to overheat as soon as it was booted up ..
Any one knows any cause/solution for it ???
This phone is really faulty. Last month i suffered bootloop so i sent it to repair. It lasted 1 month and now its broken again, after few minutes it self-restarts because it suddenly stops reading SIM card. And its not really faulty SIM card,because it works in my second phone perfectly.

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