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hi guys
i am new to this so apprecaite your help.have been using my xda exec for about a firthinte brilliantly.however since yesterday ,when i plug the usb cable to pda nothing is happening,fone is not being recognized by pc.i tried different cables and diferent pc's to no avail.the pda does not even charge via usb cable.
however it charges normally via wall charger.
do you think I bust the connector,could it be fixed?
grifone said:
hi guys
i am new to this so apprecaite your help.have been using my xda exec for about a firthinte brilliantly.however since yesterday ,when i plug the usb cable to pda nothing is happening,fone is not being recognized by pc.i tried different cables and diferent pc's to no avail.the pda does not even charge via usb cable.
however it charges normally via wall charger.
do you think I bust the connector,could it be fixed?
Click to expand...
Click to collapse
A couple of questions:
What ROM are you using?
What version of Windows is your main computer running?
Has ANYTHING changed between it working and it not? (Automatic updates, new software installed, installed drivers for a new USB device, etc)
Does the PDA recognise that it is charging/has external power?
Can you borrow a different cable\somebody else's computer to test it on?
Just as a test, try going into your settings, in the connection tab and go into "USB to PC". Try ticking\unticking the checkbox labeled "Enable advanced network functionality"
If the cable is broken, best thing to do is to buy a new one - its probably not worth the money to repair it (try looking on EBay - any mini-usb cable SHOULD suit the Universal)
(ps. are you sure you should be posting in here? I think you probably should have put it into the main section for Universals)
hi TehPenguin
thx for your reply
as i said before i am a total newbie and so dont know were to check wot ROM i am using.from where can i check.the fone come with WM6 installed(it does not have video calling however)
i am runnig windows xp sp2 on my pc.
when i plug in wall charger ,pda recognizes it
no mew software were installed from the time it was working(after that i installed a couple of spb programmes via bluetooth)
i tried my cable on my fiends foned and it worked,i tried my fone with my friends cable and it didnt work,that is why i am thinking it is something to do with my mini usb connector.
can some admin move this post to appropriate section or do i repost there again?
tnx again
grifone said:
hi TehPenguin
thx for your reply
as i said before i am a total newbie and so dont know were to check wot ROM i am using.from where can i check.the fone come with WM6 installed(it does not have video calling however)
i am runnig windows xp sp2 on my pc.
when i plug in wall charger ,pda recognizes it
no mew software were installed from the time it was working(after that i installed a couple of spb programmes via bluetooth)
i tried my cable on my fiends foned and it worked,i tried my fone with my friends cable and it didnt work,that is why i am thinking it is something to do with my mini usb connector.
can some admin move this post to appropriate section or do i repost there again?
tnx again
Click to expand...
Click to collapse
Okay, Windows XP is a good start - and its nice to see that you did some test to figure out where exactly the bug is
I find it unusual that your phone came with WM6 already on it - unless it was second hand... You can check your windows version by going into the settings, under the "System" tab and opening "About", at the top of this it should have "Windows Mobile(R) 6 Professional" or something like that
Here are some more things to try:
Have the phone off and disconnected, then plug in the cable (this seems to work for me if I have problems)
Go into your settings, under the connection tab and go into "USB to PC". Try unticking the checkbox labeled "Enable advanced network functionality"
I think that the second one is most likely the way to fix it. Also what version of ActiveSync are you running (At the top of ActiveSync there is a "Help" menu, select the "About Microsoft ActiveSync" - this should give you version info). If the activesync is anything less than version 4.5 - look for an update on Microsoft's website
And one last thing - no offence, but - one thing I don't like is people using "IM spk" for forums. I understand if you aren't fluent in English but please try...
Enjoy!
TehPenguin
thanks again for your help.
first I would like to say that i do not know what you mean by IM spk ?sorry if I broke any rules
the phone is not new,i bought it off e-bay
I am running activesync 4.5 on my pc which if i am not mistaken is the latest version available.
I will check about what version i have later,as I dont have phone with me currently,but what I can say is the version i have does not support video calling,and it does not have the Phone pad facility in the entering text options.
No harm done with the "IM spk" (its just one of the things I don't like - I'm sure you read my post on the Ultimate ROM)
Did you try any of my other suggestions?
Also, you may wish to upgrade your Universal to a new ROM (I believe that Ivan is uploading one as I type) or go to an official WM5 ROM from a manufacturer - it is possible that the ROM you are using is defective...
just to let you know
problem fixed.it was a hardware problem after all,took it to a local technician who fixed it up for me
all back to normal now
thanks for your help m8
connector broken
The connector on side of my universal appears to have come dislodged and can't charge
How I repair usb connector?
i viewed:
http://forum.xda-developers.com/showthread.php?t=242772&highlight=connector
http://forum.xda-developers.com/showthread.php?t=242772&highlight=connector
others solutions?
thanks
That's for a Wallaby. The Uni has a USB socket soldered straight to it's mobo. It depends if the damage has ripped any tracks from the mobo. It may be a straight solder replacement, or you may need to follow the tracks slightly to solder further along them. I'm sure a competent solderer would be able to help if you showed them it. Or upload a picture of the damage and we can all have a look
Hi folks.
My Tornado (imate sp5) was flashed from factory WM5 to WM6 with VJ Grace 3.3, it worked just fine. One day I lost conenctivity via activesync over the usb cable. BT activesync still works fine. I had not done anything to the connecter port other than using USB cable to activesync occasionally, and to use the wall charger.
After 2 months of going like this, I decided to upgrade to a newer Nitrogen ROM, and I enter the bootloader mode by pressig the camera button and plugging in the usb cable. The three color screen comes just fine.
Now, when I attach the USB cable, I do not see the small writing "USB" at the lower left hand corner.
Also I cannot connect it with Terraterm pro or the RUU utility, says phone is not connected via the USB.
But my usb cable still charges the phone when connected to the PC, even though activesync doesnt do anything.
Is there anything I can do?
Can it be a hardware error? Or a registry change I might have done using smarttweaks (enable/disable charging over usb-- I dont remember). If so can it be restored or undone?
I tried hard resets (clear storage and leftsoftkey/rightsoftkey/powerbutton combinations), but still it doesnt recognise activesync.
My other windows mobile devices get connected to same pc activesync with no problem, using the same data cable. Heck I even repaired by reflashing a friend's Wizard using the same pc and cable last week.
Is it possible that my tornado's usb connector port might have gone poof (it still charges the phone), and is there any remedy to that?
Thanks for reading, and please help..
Regards,
Steve
I've got the same problem. I can't connect via AS:/
I had a similar problem once in a while when I upgraded my phone to WM6; it seemed almost random. One day, the phone wouldn't switch out of Vibrate mode, and ActiveSync wouldn't synch with the phone. The first time it happened, I had VJGrace's 3.3, and 3.4 had just come out, so I went ahead and flashed it. I didn't format binfs or anything (which, in my experience isn't necessary for a functioning OS flash, just a clean one) but it flashed a fresh WM6 on, and the problem went away.
Then, a couple weeks later, I had the same problem again. It was right around the time that VJ's 3.7 came out, so I flashed that (again without format binfs) and it fixed the problem again.
Then, a couple weeks later, I had the same problem yet again. This time, Nitro's Platinum Edition had just come out, so I flashed it. Haven't had the problem again.
Interesting note - since I got my Tornado, my first Smartphone, I have only ever done the format binfs once - the first time I flashed WM6. Haven't done it since. It's my opinion that format binfs gives you a CLEAN install of WinMobile, but is not strictly necessary.
So, to summarize: try direct-flashing a new WM6 install. Just plug in the USB cable - ignore ActiveSync when it fails to synchronize - and run the updater program. It'll take care of the rest, even if AS doesn't synch.
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Exitao said:
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Click to expand...
Click to collapse
To be totally honest, I'm not 100% certain. See, ActiveSync wouldn't SYNCH with the phone, but I could still "Explore" the phone. WM6 was active and working, and charged via USB cable, it just wouldn't synch.
So, after I connected the USB cable and ActiveSync popped up a message that said it couldn't synchronize with the phone, I just started up the ROMUpdateUtility program. It rebooted the phone into the bootloader for me.
I honestly never tried to start it back up in bootloader mode. The only reason I decided to just flash a new ROM was because I had already downloaded the ROM, but where I was at the time, I had no internet access (and therefore couldn't remember the steps before flashing the new ROM.) A friend of mine who has a Wizard (and who, I think, might be a member of this forum) suggested that I didn't *have* to format binfs to put an updated ROM on the phone, so I said screw it. I needed it out of Vibrate mode (my phone is my second alarm - my second line of defense against oversleeping) so I flashed the new ROM.
ninja edit: If ccpraveen is getting *nothing* when he connects the USB, then my suggestion probably won't help. But if Windows recognizes something being connected, and he can *explore* the phone, but ActiveSync just won't synchronize, then he's probably having the same problem I was. I can't tell for sure from reading his post.
Sweet...
Thanks for the comments, its all dejavu again
Djsleepwalker's comments did make me wonder, hey this is exactly my problem, except that mine doesnt connect in any manner.
Lots of similarities, problems started with VJ 3.3, on and off for a while with USB, then totally lost connection.
I am not concerned with formatting BINFS now, I somehow want to get the phone recognized.
Exitao has actually asked a VERY VALID query. It is indeed impossible to flash a phone without any USB connectivity (unless via an SD image or something). Djsleepwalker's issue was minimal, only that the PC was not showing up the activesync as connected, but indeed there WAS a connection, he could explore the phone from the pc etc, and I bet if he did go into the 3 color screen, he would have seen the "USB" on the left lower portion.
So, mine is just that. No connectivity. Nada. PC just sits dumb. Phone just gets charged, and finally into the fully charged green LED. Thats it.
Could there be something in VJ's ROM that is doing this?
I wonder, because a Wizard I once tried to repair would not let me flash upgrade either. I had to go back to a basic BUTTON ROM to get the upgrades running properly again. But there atleast I had connectivity then.
After I read DJ's comments, I tried running the RUU straight, without getting into the bootloader (for a change). Again its the same error 260. Here is a screenshot.
Anybody?
Regards
Steve
It seems, from the description, that the activesync profile became corrupt.
Deleting any device profiles from Activesync and connecting the phone as a new device might also solve the problem. However, it might be active synch on the phone that is the problem...
Anyone unsure how serious their problem is should just turn off the USB connect in activesync, start the phone into boot loader and do an "info 2" with terraterm pro.
If terraterm discovers the device, the USB is not the problem. It's activesynch.
Terraterm pro would not connect either.
I started the phone into bootloader by plugging in the usb while keeping the camera button pressed. Started the terraterm pro, selected Serial > USB, clicked Ok, Terraterm says ERROR, Cannot Open.
One minor thing, what do ppl normally see in their bootscreens? I see these lines, Tornado IPL 2.00 Tornado SPL 2.00.0000 and another line Tornado IU.
I dont remember seeing this third line saying Tornado IU before. Is it normal? It is in the middle zone( green coloured zone).
I believe my usb connector port might have a physical error. What else it could be. PC just will not detect ANY sort of USB connection.
Thanks again Exitao, I am stumped.
Regards
Steve
Have you tried any other USB ports on your computer? I know it's a longshot, but on my desktop PC one of the onboard USB ports just doesn't function at all. The other three do.
ninja edit: Maybe try it on another computer, too?
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
ccpraveen said:
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
Click to expand...
Click to collapse
Please excuse me if I'm stating the obvious, or if I'm a bit off, as I don't haven't used my Tornado in a bit (upgraded to Touch Cruise), but in the last ROM I used, NitroGen's latest WM6 version, there was an option in settings to disable usb connectivity and only allow USB charging. Perhaps VJ's ROM has the same option and you activated it. Have you already checked this?
Did you remeber to uncheck "Alllow USB connections" in activesync before you connected the boot-loaded phone?
This may be a hardware problem. Is it possible to use a can of compressed air to blow out any dust or debris from the USB socket on the phone?
Do you have WMStorage on your phone? If not, can you load it onto your storage card and install/run the app and see if the PC will recognise your device as a USB mass storage device?
I guess you also want to check the Device Manager in Windows and check for any exclamaition marks (!) or "bangs." Both with the phone disconnected and connected, and maybe even with wmstorage enabled. If it does show your phone in the device manager, delete or remove the device in the manager and reboot.
(To get to device manager, you can right click on "my computer" and select "properties", or press the Windows key and the Pause/Break key, or go to the control panel applet.)
BTW: is this XP?
If you are using Vista, try the following:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Click to expand...
Click to collapse
If XP, keep going...
You've stated that the PC is recognising your other devices. Isn't there a limit to the number of windows mobile devices you can sync or associate with one installation of activesync? Can you delete a device and try again?
Is USB charging enabled or disabled in your phone? Try toggling the setting to opposite whatever it is.
If you are using a firewall app, add these programs to your firewall's exemptions:
# Wcesmgr.exe
# Wcescomm.exe
# Rapimgr.exe
Or simply disable any firewalls, network traffic optimisers or possibly antivirus (some have network protections) app to test if that has an effect.
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
ccpraveen said:
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
Click to expand...
Click to collapse
No need for thanx. If I helped, just give Nitro a donation on my behalf.
Well guys, with deep regret, I must say, even after trying all that, the phone stays put. PC wont recognise it, neither as a phone nor as a mass storage device. The connector port must have gone kaput.
I kinda feel stupid, u know, with all the tweaks and hacks out there, what use it is, if the dumb thing wont be recognised? Hmm.. So much for the tornado, now stuck at VJ 3.3 (unless someone find a way to flash via an SD image or something).
Well, thanks guys, your support did make me feel better, in the WM world, all is not lost, as long as there are good souls like you, willing to help, live and let live.
Regards
Steve.
PS: If the phone was not recognised in the bootloader mode, (ie even before the operating system has kicked in), I guess there should not be any difference if activesync was installed or not; and if or not mass storage option is enabled or not, right? Well, correct me if I am wrong, I think so. Could be wrong.
This is probably a useless comment, but have you tried using bluetooth instead of usb to connect to your computer?
Have u tried to delete the network card from XP device manager ?
U can also disable advanced network functionnality from your smartphone in "settings" -> "connections" -> "USB to PC"
Good luck
Can You Tried Different Usb Cable :d
i have some problem, after flashing to WM6 activesync or WM5torage can't connect..i have HTC prophet too, and i use same usb cable & PC, my HTC Prophet still can connect via activesync or WM5torage
*please..please..help us
I UPGRADEd vjgace Build_5.2.1616.18120_____v3.7 three days before today i can't connect to usb i tried diffrent app(activesync,wm5storage,internetsharing) but i can't connect so i go to bootloder mode and checked devicemanager i found device so i flashed nitrogenius rom and now working usb. try upgrade other ROM ON BOOTLODER MODE.
I haven't plugged my fuze into any PC's for a couple of months - last time I did it was with a Windows 7 machine and it worked fine....
Well - now I'm trying to get the thing to sync with an XP machine. When I plug it into the usb, I see the fuze is charging - but activesync never comes up and nothing on the pc indicates that is saw me do this.
I've tried with 3 different XP machines here today - and none of them realize I've plugged anything in when I connect my fuze?
Soo...must be something with my fuze? Anyone have any ideas?
Only thing I saw was in settings/connections/usb to pc
there is an option for "enable advanced network functionality" - which I have disabled.
FYI I'm running WM 6.5 on it....
All previous reports of this issue ended with bad USB port on Fuze but you may want to search and read a couple of the threads first.
Interesting.
I can't seem to find any of these treads - can you point me to any?
Seems rather odd that if the port was bad that the phone would still charge though....
Let me ask you this, you say that you changed your PC to USB settings to Enable Advanced network functionality, I thought this setting was in Active Sync. USB to PC setting should be to "enable faster data transmission". Have you played with both settings?
Here is one recent thread and I know I saw another that mentioned the device would charge but not sync.
Here are many more threads regarding AS issues.
Bruce Inman said:
Let me ask you this, you say that you changed your PC to USB settings to Enable Advanced network functionality, I thought this setting was in Active Sync. USB to PC setting should be to "enable faster data transmission". Have you played with both settings?
Click to expand...
Click to collapse
I'm using WM 6.5 - and there I see:
settings/connections/USBtoPC
..that brings up a window which has settings on the behavior of the device when you connect it to a pc via USB. The options are to a) ActiveSync or b) DiskDrive
If you select a) ActiveSync you can "enable advanced network functionality"
There is also an option at the bottom that will cause it to ask which connection type to use when you connect.
I've tried all possible combinations - my pc does nothing when I connect, but I *do* see the fuze charging...freakn strange!
Have you tried to connect through an emulator like MyMobiler?
Its most likely a driver issue on your phone.
Hate to say it but.....
If all else fails, Hard Reset, flash back to stock ROM (if you've flashed a cooked ROM) and this should restore the corrupt driver.
Bruce Inman said:
Have you tried to connect through an emulator like MyMobiler?
Its most likely a driver issue on your phone.
Hate to say it but.....
If all else fails, Hard Reset, flash back to stock ROM (if you've flashed a cooked ROM) and this should restore the corrupt driver.
Click to expand...
Click to collapse
MyMobiler uses activesync to connect so that won't really be of any help at this point...
I was considering doing a hard-reset - but MAN I have about 140 apps installed and configured so I really hate doing that. What would be nice is if I could just find the driver and try that.
So that I suppose is my next question - anyone got the driver? hahaha
I use Pocket Controller which can use an IP address instead, I assumed MyMoblier was similar.
Copy the enclosed .dll to your windows directory using something like total commander because it is a cooked in system file. It still may not allow it though.
You should also look into Sashimi restoral program, as it is not uncommon to have to hard reset occassionally.
Good luck!
Is a firewall blocking it?
Each time I want to sync my Fuze, I have to disable my firewall. For some reason, even when I open the correct ports, my Fuze will not sync to Windows Mobile Device Center on my Vista Ultimate (32-bit) laptop.
Once it connects, I can turn the firewall back on and everything works fine. New and changed items will continue to sync until the Fuze is disconnected from laptop.
You may have already checked this and/or things may be different with XP and AS, but since I didn't specifically see it in the post, I thought I would throw it out there.
Bad cable???
I decided to try a different mini-usb cable and it worked.
Here is what is strange though - the bad cable:
1. Still charges the phone when connected to a PC
2. Works fine with my external 500gig USB hard drive (which also is powered via the cable)
3. ...but no computers see the phone with this cable - or see it as a storage device.
Because of #1 and #2 above - I assumed the cable must be good. I had another cable so I figured I'd give it a shot - and sure enough with this cable it works with all the computers.
I guess there must be one bad pin or something with the cable - or something??? Guess it must use different ones than the external hard-drive apparently.
Oh well - at least it works and rather it be a $2 cable than my $200 phone...hahaha
Thanks everyone for the suggestions....
For what it's worth if anyone stumbles across this post in the future, I had a similar issue happen where it would bring up the usb menu on my fuze when you plug it in, but the computer wouldn't see it.
I had recently swapped the display/touchscreen, and it was one of the strips of metal ground/shielding tape inside the thing being mispositioned that did it.
Put it back together with everything in the right place and boom! works.
If you've taken the phone apart, those pieces of shielding tape are very important to get back exactly like they were, I've also seen lcd issues from it.
I have tried reinstalling Zune, manually selecting drivers from Zune under Update Driver. But no affect.
Something else that I can try to solve this?
Check the USB port & cable first. Try to reboot PC (with power off) and connect handset to the different USB port.
sensboston said:
Check the USB port & cable first. Try to reboot PC (with power off) and connect handset to the different USB port.
Click to expand...
Click to collapse
Tried everything.
Have you tried to restart phone?
I had the same problem last night.
Fixed it by plugging in the USB cable to the actual motherboard. In other words, the back of the PC. Not a USB hub, or the front port USB on most computers, since those are not really connected to the motherboard (it is, but with wires/cables).
Worked perfect after that. I did re-install Zune and reboot my PC several times before I tried that.
Well the USB port is working fine, tested with other devices. Tried restarting the device as well as the PC, no affect.
It's kinda strange. Does your phone appears in the device manager? (you should see "Windows Phone USB Devices -> Windows Phone USB") Also, what the WPConnect.exe says?
P.S. Possibly your phone's USB connector is damaged; also, did you tried another USB cable?
It was detecting with a yellow "!" sign but then I added it manually.
What does these things mean or affect in the advanced settings of the device?
Port setting -> USB Switchng ->
QC Composite
MS Composite
Yellow "!" sign means your device isn't function properly, driver not started.
And I have no idea what are you asking about. Could you post a screenshot?
P.S. BTW, something wrong with your phone's USB connection: socket or cable. Did you tried another cable?
Hey, lamborg, did you resolve the issue? The good manners is (if you don't know that) at least inform people who's tried to help you.
lamborg said:
It was detecting with a yellow "!" sign but then I added it manually.
What does these things mean or affect in the advanced settings of the device?
Port setting -> USB Switchng ->
QC Composite
MS Composite
Click to expand...
Click to collapse
That does affect, go ms composite and just reset phone.
prboss said:
I had the same problem last night.
Fixed it by plugging in the USB cable to the actual motherboard. In other words, the back of the PC. Not a USB hub, or the front port USB on most computers, since those are not really connected to the motherboard (it is, but with wires/cables).
Worked perfect after that. I did re-install Zune and reboot my PC several times before I tried that.
Click to expand...
Click to collapse
This always works for me too. Usually my phone is detected/charges in the PC front ports, but in order for Zune to sync with the phone/Zune HD it must be plugged into directly into the USB ports on the motherboard. I have one of those early USB 3.0 PC chassis' and mobos...and which they usually have to be plugged into a 2.0 port too to sync.
Had the same problem a few days ago, had to uninstall the actual USB hub and reinstall it again on device manager. Actually, I uninstalled all USB ports, but luckily I still have one of those PS/2 mouse to reinstall those ports xD
Well the switching of mode of USB did worked.
sensboston said:
Hey, lamborg, did you resolve the issue? The good manners is (if you don't know that) at least inform people who's tried to help you.
Click to expand...
Click to collapse
Have some patience man.
lamborg said:
Have some patience man.
Click to expand...
Click to collapse
What?!! Are you nuts? You ungrateful clown are going directly to my ignore list! I hope it's only one you, not all members from India...
sensboston said:
What?!! Are you nuts? You ungrateful clown are going directly to my ignore list! I hope it's only one you, not all members from India...
Click to expand...
Click to collapse
Reason.... you got none for saying that.
Perhaps you ate less burgers and fries today and you are here to get mad.
No one gives an eff about your list. Make your list and hit it on your clown face.
I've been searching for days for an answer to this and I can't find it. The biggest issue is that every time I plug my TF101 into my computer, I get Windows' wonderful "One of the USB devices attaching to this computer has malfunctioned" message. I get this using the OEM cable and brand new after-market cables. I've found a lot of different forums with similar problems but my symptoms list is different. Here's what's going on:
* The tablet charges just find through all of the cables despite not connecting properly through the computer.
* The dock (keyboard) works without issue and charges properly.
* Flash drives work properly in the USB ports on the dock.
* Android phone (Razr MAXX HD) recognizes that it's plugged into a device, the tablet briefly acknowledges a device (quarter of a second) but then stops reading the phone is plugged in.
* Maybe of note or maybe another issue, it doesn't want to connect to bluetooth devices, either. It recognizes them but refuses to connect.
* Everything is stock.
I've tried a hard reset and deleting every driver associated with the device properly installed and not. I don't have another computer to plug it into so I can't test that. I fear it may be a hardware issue but I don't want to resign to hardware issues but rather definitively know that the issue is a hardware issue.
Any thoughts?
Thanks,
- Robby
Linux emulated through VirtualBox, see if that detects it.
Thing O Doom said:
Linux emulated through VirtualBox, see if that detects it.
Click to expand...
Click to collapse
Tried it through VirtualBox with Ubuntu and another system (mine is Windows 7 Pro, the other system is Windows XP Pro). No dice on any of them.
My thoughts - bad USB cable.
You probably will say - BUT IT STILL CHARGES....
Yeah, mine does that too. But, one of the pins needed for computer connections is shorted. I used my cable 3 weeks ago to ADB, then last week nothing (trying to ADB to do the Ubuntu Touch resolution fix). Got a new OEM cable (and wall wart) from Office Depot, all better.
Virtualbox/ESXi/VMWare etc... I've had problems with all of them even in USB bridging mode. Nothing beats native.
Make sure the right drivers are installed; remove (not deinstall) completely the current ones as they may be corrupted and redownload ASUS Pad PC Suite from Asus' support site for your OS version, I believe it provides more recent Asus drivers (not 100% sure).
Also try the Universal 'naked' drivers for adb, I always have used those and they work flawlessly, and I included them in my peri tool because of this..
Here's where I'm at:
Don't have access to another OEM cable (hopefully fixing that in the next couple of days) so I can't test that. I did, however, install Ubuntu onto my system natively, plugged it in, and got zero response from the system using every cable that I have. I will buy that drivers may cause erratic behavior and such but not having the system recognize that a device was even plugged in makes me doubt the driver issue.
Thank you all for responses. I'll get another OEM cable and cross my fingers that solves the problem.
Just FYI, I know it's not convenient because it takes a month to get it, but I bought this cable and it works fine for data and charge. No need for an overpriced Asus branded one.
presbypenguin said:
I've been searching for days for an answer to this and I can't find it. The biggest issue is that every time I plug my TF101 into my computer, I get Windows' wonderful "One of the USB devices attaching to this computer has malfunctioned" message...
- Robby
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I've run into this problem with another device on my PC. Turned out to be a double whammy: the USB port on the PC acted up; and the driver for that device was partly corrupt. Tried it on another USB port to find out. It's not always the cable.
graphdarnell said:
I've run into this problem with another device on my PC. Turned out to be a double whammy: the USB port on the PC acted up; and the driver for that device was partly corrupt. Tried it on another USB port to find out. It's not always the cable.
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3 ports later I decided it wasn't a port issue (but I do appreciate the sentiment; I've been there with devices in the past).
Lethe6 said:
Just FYI, I know it's not convenient because it takes a month to get it, but I bought this cable and it works fine for data and charge. No need for an overpriced Asus branded one.
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Click to collapse
I'm gunna try it; the worst that happens is I have another charging cable when I (inevitably) lose the three that I have now :fingers-crossed:
presbypenguin said:
I'm gunna try it; the worst that happens is I have another charging cable when I (inevitably) lose the three that I have now :fingers-crossed:
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Click to collapse
I had the exact problem lol, I thought my cable went bad, I order another and threw that old cable away... damn what a bum, all it was was just the driver? Not sure, but when it does find the drivers and tried to install it, after installing the drivers knocked my wireless Ethernet off and disable too.
Still no dice
One, thanks everyone who has tried to help this out. I'm not tossing out "Thanks" yet because nothing has worked but I am thankful that people have tried.
Two, here's what I've done thus far that hasn't worked.
* Uninstalled and reinstalled (including fully deleting) every driver known to work with this device (including naked drivers). No dice.
* Uninstalled the driver while it was still plugged in and scanned for device changes. No dice (but this got me the closest; it "successfully" installed an "Unknown Device" and had me restart the computer).
* Used peri and hoped it would magically work after it installed the Naked drivers. No dice.
* Went through "[GUIDE] Getting ADB Setup; An Idiots' proof guide on getting ADB working for Rooting!" (no linking for me yet) hoping I missed something when I was installing. No dice.
* Installed Ubuntu and tried from the other operating system. No dice.
* Plugged into a Windows XP computer. No dice.
* Purchased the recommended cable. No dice.
* Prayed that it would work. No dice.
I'm stuck. I thought about sending it to Asus to have them repair it but I've not heard wonderful things about their repair service and I can't be without it for longer than a couple of days. It just frustrates me that Windows knows I've plugged something it but it simply refuses to recognize it, like it's taunting me into staring uselessly into a computer screen for hours without any solution (and hampering the work that actually means something to my life/career/marriage/etc.)
Any other thoughts? The only thing I haven't tried it is installing the drivers to plug it into my fiance's Mac to see if it will magically recognize it. I just wish I knew for sure it was a bad port on the bottom so I knew that I had to send it in to get fixed...
Thanks again!
- Robby