Asus Transformer TF101 not charging issue - Eee Pad Transformer Q&A, Help & Troubleshooting

Hi,
I have this tablet, got it brand new a year ago maby - I cant remember exactly. It has always worked perfectly and I have never had a problem with it. It has never been rooted etc, still running official firmware through built-in updater and only has few apps installed from the play store.
Anyway the battery is currently on 26% so thought I'd give it a charge before I use it tonight except its not taking a charge, I'm using the original cable and wall plug which the tablet came with & I have tried it in a different wall socket. I then tried connecting it to my laptop to see if its the plug and the tablet recognizes its been connected as the Asus Sync PC information icon comes up - it just wont charge and I dont know why.
Has anyone experienced this? and can anyone help me with a solution please? It just happend out of the blue and I last charged it a couple of nights ago with no problems. Also i just have the tablet as I didnt buy the keyboard addon for it at the time just so you have all the information.
Thanks

reply
Hi,
I seem to have fixed it, I simply took the two parts of the plug apart and put them back together again, now its charging fine. It seems it needs 15v to charge the battery which I guess is why it doesn't charge via a usb port on a computer.

Related

[Q] TF101 NOT charging

Is anyone else having an issue with charging? it worked fine for a week or more. now when i plug it in, to any outlet, it wont charge at all.. they are considering RMAing the entire unit, and im going to be torked off if i have to wait weeks to get another. argh.
just curious if anyone else is having charging issues.
thanks
My unit doesn't charge if the battery is above 90%. I see no problems there, what % is your battery at? That is expected behaviour to an extent to prevent overcharging of the battery.
Sent from my Transformer TF101 using XDA Premium App
Mine did that once and I just left it alone for awhile and it started to work again on its own.
i only noticed it because its asking me to connect to charger now.
so its at 11% right now.
Tech wanted me to trickle charge to see if i get anything out of it. Its not working.
Is there any lights on the adapter? i cant remember? but i think the unit may be bad.
SOOOOO pissed, now i have to wait weeks for a replacement to show up.
Has anyone else had a unit they have had to RMA??? is so, did they send a brand new one, sealed in box? if so, i have an extra here, ill just use it and sell the RMA one when it comes in.
thanks
EDIT: i had it trickle charging in the off position. just turned it back on. then plugged it in to wall. seems to be charging now.. WTH. wonder if its something with the dock?
Thanks
Hi
Nice to have found your thread on this - mine was doing the same thing after I had if docked. Connected it to my PC and synced and then put it back in the charger and everything is fine.
Weird.
Since you guys seem new to this forum, I suggest you read the stickies. The "Ultimate Transformer Information Thread" mentions some specific adapter issues you should be aware of.
http://forum.xda-developers.com/showthread.php?t=1068593
TF101 not charging after run flat issue - SOLVED
Hello
I also had this problem. The tablet drained the docking station dry, and then neither device would charge from the adapter.
I solved the problem as follows:
1) Remove table from docking station.
2) Turn tablet off completely.
3) Plug tablet only into the charger, at this point the tablet turned on, and began charging.
4) Allow the tablet to charge completely!
5) Reconnect tablet to docking station, and plug docking station into charger.
Voila, all charged Hope it works for others who have this issue!
Mine also had charging problems. When I charged it, it never reached 100%. I took it to the Asus repair center, and they called me today and said they got it to reach 100%. Also, above 90% it reports the battery status as full.
I also to them about the battery drain problem, and gave them my tablet with the dual battery widget installed. Told them to charge both the tablet and keyboard to full, dock the tablet, power off, and wait until morning to see the results.
I'll find out what happens tomorrow when I go see them in the morning.
TF101 not charging today...
It happened already once some time ago, but leaving the power adapter disconnected from the wall plug for 10min solved the problem.
Now it's happening again... and previous workaround is not working.
Tablet is TF101, no docking keyboard, last version of ICS installed.
I've checked the various threads for suggestions: of course I tried the various reboot options; the only thing I'm missing is the refrigerator, but the power adapter is cold (tablet is not charging since 2d, and battery is still alive...).
I've not checked the cable, but have cleaned with air the connectors (just to avoid dust inside).
Any suggestion is welcome.
Thanks
I have had my charger stop working twice in the past 6 months. Both times I put the wall adapter in a zip-lock bag and placed in my freezer for 30 minutes. Upon removing I plugged the usb cable back into the adapter and bam, everything was working fine again. From what I remember, there is a temperature sensitive circuit breaker inside the adapter that sometimes gets stuck. Even if the charger is cold or has been left alone it takes the dramatic temperature of the freezer to unsieze it. Good Luck it worked for me, twice.

bad idea to update dock firmware while using a custom rom?

i dont know if there is a problem with my dock firmware or anything, but i updated my dockfirmware OTA while using prime 1.9
and now for some reason, my neither my tablet nor my dock will charge. my tablet, however will charge when it is completely out of power and while it is off. while it is still on ( even asleep) it wont charge. in addition, my tablet recognizes when it is plugged into the dock, so i suppose that rules out that my 30pin port is faulty.
anyone else have this problem?
joppher,
Since you already have a custom rom like Prime, it is best for you to update to the latest version, 2.04. I remember having some issue with the TF at some point in the past where the charging notification would not come up. I don't have that problem anymore, but it may be due to the fact that I'm on a newer version than you have. So if I were you I would make a backup of what you have and update to version Prime 2.0 and install all 4 patches. Once you have done so test your TF and see if it is charging. If it isn't post your findings and lets see if we can help.
okay. i updated my transformer to the latest PRIME rom. and it still wont charge.
and then all of a sudden, one morning i woke up and it was fully charged.
however, my dock still wont charge whether i have just my dock plugged in or with my dock and tablet plugged in at the same time
does asus do replacements for teh dock?

[Q] TF101 only charges when completely shutdown?

I am having the weirdest problem on my Asus Transformer TF101 . I had updated to ICS via ASUS's check update option and then it stopped charging at all ( I do not have the dock, just the wallwart) .... . It would not charge ( not even show a charge flash symbol on the battery ) when the tablet is on AND plugged in..It would ONLY charge with the Wallwart when the tab is completely shutdown .i.e. I would have to shutdown the tab completely and then plug it in so that it can trickle charge over night to +80%. I changed the cable , changed the wall wart same issue... Then I thought its possibly a sw issue so I resetted , wiped caches, reset battery stats and even upgraded the sw to a Rayman's CyanogenMod 10 ♦ B4 ( currently running it ) .. Now I can at least see a small charge flash symbol when the tab is plugged in but instead of charging the tab , when I look at the battery status it shows discharging.... I can only charge this dang thing when its completely shutdown.. I still think its a sw issue.. Wondering anyone else had this issue and more importantly what is the fix ?? ..
Fixes I found in the forum that I've tried so far :
1. check/uncheck the stay awake option
2. Rooted ,installed Rayman's CM10-B4 rom
3. install dual battery app to check battery stats,( dont know why was this suggested as a fix )
4. wiped battery stats in recovery mode , thrice
5. changed usb cable
6. Put the charger/wallwart in freezer overnight and then check the charging ..
I'm outta warranty duration so desperately need to fix this on my own ..
You are using the ASUS TF101 supplied charger with its included cable, and nothing else? I.e. no extension USB cord etc.
The ASUS TF101 charges using 12-15V from the wallwart, not the standard USB 5V. Using standard USB, it's only able to trickle charge during power off, and this sounds exactly as what you are describing.
I had the same problem a couple of weeks ago. I even tried the freezer trick too in desperation as it was my last resort before admitting defeat in my battle with trickle charging. In the end I purchased this charger off ebay:
http://www.ebay.co.uk/itm/140714910102?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
I know it's advertised as a UK charger but if you read further down the page they ship the US and EU charger too. I've had it for about a week now and it works perfectly. I was dubious about buying a non Asus charger after reading reviews about them on Amazon about overheating but mine seems fine. If anything it's actually cooler than the original one.
kuisma said:
You are using the ASUS TF101 supplied charger with its included cable, and nothing else? I.e. no extension USB cord etc.
The ASUS TF101 charges using 12-15V from the wallwart, not the standard USB 5V. Using standard USB, it's only able to trickle charge during power off, and this sounds exactly as what you are describing.
Click to expand...
Click to collapse
I have tested with the same USB cable that came with it originally and the wall wart is original too. I changed the wall wart and USB to see if there's a difference but apparently none. Not using any USB hubs either...
michael_duvalle said:
I had the same problem a couple of weeks ago. I even tried the freezer trick too in desperation as it was my last resort before admitting defeat in my battle with trickle charging. In the end I purchased this charger off ebay:
I know it's advertised as a UK charger but if you read further down the page they ship the US and EU charger too. I've had it for about a week now and it works perfectly. I was dubious about buying a non Asus charger after reading reviews about them on Amazon about overheating but mine seems fine. If anything it's actually cooler than the original one.
Click to expand...
Click to collapse
Thanks for the suggestion mate , I already tried z different charger ---this one seems to be a sw issue'
r00txs said:
Thanks for the suggestion mate , I already tried z different charger ---this one seems to be a sw issue'
Click to expand...
Click to collapse
Sorry to disagree, but everything you describe sounds as a charger issue to me, not a SW issue. If it happens even with the TF powered off this makes me almost sure...
Sometimes it's good to start from the begining, although you think you have tried everything...
Get your TF, your asus original wall adapter and cable and try it. Does it work?
If not try another outlet on your house. Does it work?
If not, you may even try another outlet (work, school, whatever). Does it work?
If not exchange only the wall adapter (for another asus original one if possible) and start over.
If nothing changes, get back to your wall charger, change the USB charging cable and start again.
If nothing changes, change wall adapter + cable and start again.
Remember... The TF will only charge with the asus wall adapter and cable or a specific charger. If you try to use your computer's USB or a wall adapter from a phone / generic USB device you won't get any charge at all, and will only trickle charge when the TF is off.
CalvinH said:
Sorry to disagree, but everything you describe sounds as a charger issue to me, not a SW issue. If it happens even with the TF powered off this makes me almost sure...
Sometimes it's good to start from the begining, although you think you have tried everything...
Get your TF, your asus original wall adapter and cable and try it. Does it work?
If not try another outlet on your house. Does it work?
If not, you may even try another outlet (work, school, whatever). Does it work?
If not exchange only the wall adapter (for another asus original one if possible) and start over.
If nothing changes, get back to your wall charger, change the USB charging cable and start again.
If nothing changes, change wall adapter + cable and start again.
Remember... The TF will only charge with the asus wall adapter and cable or a specific charger. If you try to use your computer's USB or a wall adapter from a phone / generic USB device you won't get any charge at all, and will only trickle charge when the TF is off.
Click to expand...
Click to collapse
Same problem and all i did was get a new asus charger and bam charging, thank you soooo much omg my tablet has been messed up for so long thank you.
Charging Problem
I'm using the original charger and yet the Dock will not charge and the TF101 won't charge unless i shut it down
rnahlawi said:
I'm using the original charger and yet the Dock will not charge and the TF101 won't charge unless i shut it down
Click to expand...
Click to collapse
Sounds like there is an issue that the charger is not recognizing that an Eee Pad is attached. Might be time for a new charger.
Hello all, I have the exact same problem. I received my Asus TF101 for Christmas last year. Then later I found out that you need it root it in order to upgrade the OS. I rooted my TF, then I upgrade it the OS from Honeycomb(4.0.3) to Jellybean(4.1.2), (4.2.2) A month later after upgrading the OS my battery drain faster and I can only charge the battery with my TF turned off. If I plugged the the charger while its on it, the battery says its not charging. I change the wall wart and the cable but the issue still persist. Please help!!!
Sent from my Transformer TF101 using xda app-developers app
jbusti75 said:
Hello all, I have the exact same problem. I received my Asus TF101 for Christmas last year. Then later I found out that you need it root it in order to upgrade the OS. I rooted my TF, then I upgrade it the OS from Honeycomb(4.0.3) to Jellybean(4.1.2), (4.2.2) A month later after upgrading the OS my battery drain faster and I can only charge the battery with my TF turned off. If I plugged the the charger while its on it, the battery says its not charging. I change the wall wart and the cable but the issue still persist. Please help!!!
Click to expand...
Click to collapse
Is the new wall wart you are using a genuine Asus wall wart? If it is just a tablet USB charger, that will not work as the TF101 needs 15 VDC to charge instead of the standard 5 VDC of USB. The Asus wall wart auto-detects and switches between the two voltages to allow it to be used for other devices as well.

[ KatKiss-KitKat #019 ]Battery not charging?

Hello.
Yesterday I upgraded from KatKiss #018 to #019. Up to now #018 had worked perfectly, but today with #019 I noticed that when plugging in my charger (I don't have the dock), I didn't get the little 'flash' sign on the battery notification; going into the settings to look at battery usage, I noticed that i said 'Battery not charging' even though I had left the charger plugged in.
I unplugged the charger, turned off the tablet, and replugged the charger, and the tablet turned on, which it does when plugging in the charger and being off.
Has anybody had this problem? Is it really charging but not notifying it? If not, what can I do besides reflashing?
Thanks!
me too
fdelente said:
Hello.
Yesterday I upgraded from KatKiss #018 to #019. Up to now #018 had worked perfectly, but today with #019 I noticed that when plugging in my charger (I don't have the dock), I didn't get the little 'flash' sign on the battery notification; going into the settings to look at battery usage, I noticed that i said 'Battery not charging' even though I had left the charger plugged in.
I unplugged the charger, turned off the tablet, and replugged the charger, and the tablet turned on, which it does when plugging in the charger and being off.
Has anybody had this problem? Is it really charging but not notifying it? If not, what can I do besides reflashing?
Thanks!
Click to expand...
Click to collapse
me too, i just flash it usually,,, battery at 100% wipe cache system etc, when my tf reach 0% it wont charge, but when i charge in off mode ( shutdown TF ) it charge but so long, 8 hour only charge 20% need help to resolve this issue,,,
I have the same issue, battery will not charge. and it seem that it will not get supported here, no answer from the dev, please dev look it up
I am fine with kitkat 19. You guys above may give a try to change a data cable to charge your tablet.
not sure
vegetaxda said:
I am fine with kitkat 19. You guys above may give a try to change a data cable to charge your tablet.
Click to expand...
Click to collapse
If my tf port charge broken,why when off mode my tf wake automatically when connect charger?
My charger perfect work in my friend tf,also when i connect to pc it detected by pc n can transfer data,if it broke,it cant be detected,right?
Sorry for my bad english
Best regard
Riady diethelz
No problems for me and most people I guess otherwise they would stay away from the rom if it was not charging
Try to power off completely your tablet, then cold boot.
Try to change cable, try to test with another charger.
If that doesn't help do a full wipe and a clean install and test again before reinstalling anything else on your tablet.
if that still doesn't help, follow the procedure to report an issue in my signature, I'm not psychic.
Hello.
I have a problem related to the battery as well. Ever since I flashed to #19, my tablet and dock battery seem to run dry very quickly in sleep mode. I have come home from work to occasionally find the tablet unable to boot (it had a dock charge of no greater than 75% and a tablet charge of 100%) and when I plug the charger into the dock and then boot it, I find both batteries have next to no charge.
This is only on timduru's KK#19. I never saw this problem on #18 and below, or any of the previous 'droid versions (4.3.1_029 or 4.2.2_226).
I am currently letting the tablet's battery run to empty and then I will be charging the dock and tablet separately, but this is the first time I've ever encountered this problem.
okay
timduru said:
No problems for me and most people I guess otherwise they would stay away from the rom if it was not charging
Try to power off completely your tablet, then cold boot.
Try to change cable, try to test with another charger.
If that doesn't help do a full wipe and a clean install and test again before reinstalling anything else on your tablet.
if that still doesn't help, follow the procedure to report an issue in my signature, I'm not psychic.
Click to expand...
Click to collapse
thanks for reply, i will try 3rd method because i have do 1 n 2 method but no use,,,its still can charge but in off mode, but it took much time,,,12 hour only get 35% battery,,,,clean instal?format data too???i have do installation step,,,format system,cache dalvik,,,its happen when my battery reach 0%,,,i have try my friend charge,,,but also cant charge,,,but my charger can charge in my friend TF,,,,i will try change other ROM then to check if it also have the same problem...
KatKiss #20 no charging problems here
perompak13 said:
thanks for reply, i will try 3rd method because i have do 1 n 2 method but no use,,,its still can charge but in off mode, but it took much time,,,12 hour only get 35% battery,,,,clean instal?format data too???i have do installation step,,,format system,cache dalvik,,,its happen when my battery reach 0%,,,i have try my friend charge,,,but also cant charge,,,but my charger can charge in my friend TF,,,,i will try change other ROM then to check if it also have the same problem...
Click to expand...
Click to collapse
Did you try another ROM? I'm on #20 and I think I have (mentionable) more battery life. Not charging issues. Guess the fresh installment / wipe helped or an energy eater didn't survive the reinstall. Also I could observe two things (which I don't know of if they are related): Sometimes when the tab was docked it didn't charge. Second the the tab hat a battery problem. When docked and in sleep -> Dock empty next morning. I controlled this with Juice defender but weren't able to locate the problem in an app. This is now gone.
From my experience: I bought 2 power cable for the TF101 (only cable). One works as USB cable with no loading feature (not on USB 3.0 nor on the wallcharger). The other one works as USB connection cable and as wall charger. I can extend the original cable with USB to USB cable to transfer data and charge. I can't get any of that both two (CHEAP) cables to load extended or trasfer data. The two cables I bought at ebay were diffrent vendors. One for ~2,50€ the other for ~4€. If I remember right the original cable where much much more. What I want to say: There are huge diffrences in USB cables. Dunno. It would be a strange accident that the charger or cable broke when / while you intalled a ROM. Could it be that the "intelligent" battery stats are broken somehow? So they think the battery is full and therefor not charge? Or would the icon / indicator then show 100%? Does the icon get its information from the same source (or directly from) as the android battery management?
(ps: 12 hours for 35%=! ROFL!?? What charger is that?)
You may consider having a look at this HowTo
Piehti said:
Did you try another ROM? I'm on #20 and I think I have (mentionable) more battery life. Not charging issues. Guess the fresh installment / wipe helped or an energy eater didn't survive the reinstall. Also I could observe two things (which I don't know of if they are related): Sometimes when the tab was docked it didn't charge. Second the the tab hat a battery problem. When docked and in sleep -> Dock empty next morning. I controlled this with Juice defender but weren't able to locate the problem in an app. This is now gone.
From my experience: I bought 2 power cable for the TF101 (only cable). One works as USB cable with no loading feature (not on USB 3.0 nor on the wallcharger). The other one works as USB connection cable and as wall charger. I can extend the original cable with USB to USB cable to transfer data and charge. I can't get any of that both two (CHEAP) cables to load extended or trasfer data. The two cables I bought at ebay were diffrent vendors. One for ~2,50€ the other for ~4€. If I remember right the original cable where much much more. What I want to say: There are huge diffrences in USB cables. Dunno. It would be a strange accident that the charger or cable broke when / while you intalled a ROM. Could it be that the "intelligent" battery stats are broken somehow? So they think the battery is full and therefor not charge? Or would the icon / indicator then show 100%? Does the icon get its information from the same source (or directly from) as the android battery management?
(ps: 12 hours for 35%=! ROFL!?? What charger is that?)
You may consider having a look at this HowTo
Click to expand...
Click to collapse
i have mention in other thread,,,my charger original from asus,,,my asus has 2 years with me no problem before,,,,it can connect to laptop,buat when charge in on mode it cant,,,my charger ONLY can charge my battery in off mode (device shutdown),i will try full wipe back to factory re root etc,,,and then fresh install,,,,but it will take more time because i am still wait fot 100% battery,,,
perompak13 said:
i have mention in other thread,,,my charger original from asus,,,my asus has 2 years with me no problem before,,,,it can connect to laptop,buat when charge in on mode it cant,,,my charger ONLY can charge my battery in off mode (device shutdown),i will try full wipe back to factory re root etc,,,and then fresh install,,,,but it will take more time because i am still wait fot 100% battery,,,
Click to expand...
Click to collapse
if it takes that much time even when it's off, it means that it's only charging at 5V.
Also at 5V it won't charge unless the screen is off if I remember well.
There's a special pin/connection made in the cable for the charger to detect that it's a Transformer plugged that will make it charge at 12+V
There's most likely a pin/ contact broken either in your cable / charger /tab, that prevents it to charge at high voltage.
perompak13 said:
i have mention in other thread,,,my charger original from asus,,,my asus has 2 years with me
Click to expand...
Click to collapse
So you say you go with option #3 then because u already did option 2, right? Quote Tim on option 2: "Try to change cable, try to test with another charger.".
So you have 2 x THIS and 2 x THIS? Because that would mean, what Tim suggested I guess. As far as I know this is the only way ASUS shipps the original TF101.
I'm asking because most people that I know would buy another noname charger or even just a noname cable instead of horribly expensive original pieces. If you really got the 2 x 2 pieces shown above,
then I'd guess wether your tablet is broken or the software on it is broken. But again: Did the charging problem REALLY firstly appeared when intalled the ROM? Or did you install the ROM because of the
fault? Or don't you exactly know.
To point out again: It would be a strange coincidence, that both cables AND adapters would stop working exacly at the same time when u installed #19. If you use 2 different cables at the same adapter: Then it's possible that the adapter is broken and only gives the USB (5V) loading speed. If you use 2 adapters and 2 cables and tryed all combinations: The most likely something with the tab isn't cool. The software or the hardware...
timduru said:
if it takes that much time even when it's ...
Click to expand...
Click to collapse
Precisely what I meant.
Cheers.
I have loaded #29, and I started seeing this issue immediately. It was fine before that. After loading the ROM, it would only charge when TF is dead. I have the original charger and cable that came with it which was working fine before the upgrade. So, I don't suspect either of them.
kandhavelr said:
I have loaded #29, and I started seeing this issue immediately. It was fine before that. After loading the ROM, it would only charge when TF is dead. I have the original charger and cable that came with it which was working fine before the upgrade. So, I don't suspect either of them.
Click to expand...
Click to collapse
I was going with #29 and #30. Havent seen or heard about any loading issues but that was related to loading the tab on an USB port ... What actually is an bad idea even on USB3.0.
Gesendet von meinem Transformer TF101 mit Tapatalk

Why won't my tablet start?

Sorry if this is the wrong board but I'm new to XDA :/
So one day I left my Versus touchtab to charge and then when I came back it wouldn't turn on. The problem is that sometimes when I plug it in the tablet would act as though it's charging but it wont so I run out of charge. My theory is that it didn't charge properly and it's completely out of juice. Please could anyone tell me why they think it's not working and how to fix the issue. Thanks in advance!
P.S It doesn't charge via micro USB and I've already been told to charge it via USB and it's actual charger many times!

Categories

Resources