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The 4.0.4 OTA update was waiting for me when I woke up this morning. I started the install but when it went to reboot it hung up with a picture of the Android man on his back with a red error/warning triangle.
I haven't done anything with it, hoping someone might be able to help me out.
The phone is rooted but running 4.0.2 stock rom. the battery was a little low when i started the install, but i plugged it in before starting.
Thanks in advance for help,
jvoosh
the reason is that your phone is rooted ,so ... if you want OTA ,you had better unroot you rom or ruu
so can I hard reset the phone (pull the battery) without screwing anything up and then figure out how to unroot the phone?
thanks for your help,
j
Ditto
I'm in exactly the same boat, and hope someone answers this before I try a battery pull.
EDIT: I read around and found some people describing our situation, and mentioning that they did battery pulls to no avail. So I did, and nothing broke. However, the update didn't go through, and now I'm trying to figure out why this happened.
Same issue
I'm having the same issue. Phone got the IMM76k update, and after downloaded, was prompted to restart and install. So i did, gets through part of the install, and then goes to the android man on his back with a red exclamation mark. Have tried multiple times, all to no avail. Now, when I click check for update, it says system up to date, but still on 4.0.2.
Non-rooted, bootloader unlocked...anyone have any luck fixing this?
After downloading update, get Android man on back with red exclamation point
I'm having some difficulty getting the update to install, along the lines of some of the comments posted before mine:
I was able to force download the OTA update (IMM76K) according to the instructions on this original post. (It took a few tries, but eventually worked.)
I select the "Restart & Install" option (which is the only option available to me), and it restarts.
I get the relatively familiar Android man with his blue-green glowing polyhedron wireframe guts spinning, and a progress bar beneath him. After getting through what looks like about 20%, it slows down significantly, and I get the Android man on his back with a red exclamation point above him where the polyhedron used to be. I don't recall seeing any specific error message any of the three times that I tried this. (The first time, I did a battery pull; the second and third times, I just waited, and it eventually restarted on its own.) Needless to say, I'm still on 4.0.2.
I'm afraid I'm not very familiar with different version names and so forth (e.g,. I don't know what yakju is), but this was a phone that Verizon sent me in December 2011 here in the US.
Here's the information from my "About phone" page:
Model number: Galaxy Nexus
Android version: 4.0.2
Baseband version: I515.09 V.EK05 / I515.EK02
Kernel version: 3.0.8-gaaa2611 [email protected] #1
Build number: ICL53F
When I first got the phone, I immediately unlocked the bootloader and rooted it. I did NOT install a custom recovery, nor did I install any custom ROM.
It sounds like there might be some kind of validation error, but I do not recall doing anything that would make my OS non-stock, except perhaps side-loading Google Wallet, but since that doesn't even require root, I can't imagine that it would have any effect. My Superuser app shows only the following apps to have ever used root permissions: BusyBox Free, Secure Settings, Superuser, Terminal Emulator, and Titanium Backup. I've only used BusyBox and Secure Settings with Tasker to automate certain tasks, but nothing crazy! Mostly, I just need root for Titanium Backup. (I cannot recall exactly what I restored from my stock Gingerbread Droid X, but I was very careful to only restore apps and their corresponding app data--and I avoided restoring any Google-provided apps.) Even my tethering is done through an app not requiring root (SVTP).
Any advice (not requiring that I do a factory reset or flash a custom recovery or ROM) would be greatly appreciated! I'd also like to hear about people who have similar circumstances, but didn't have problems updating (so that I can rule out various factors).
Thank you in advance!
same exact issue here.
A "solution", albeit less than ideal
The OTA update eventually came to my phone naturally, and it still didn't work. (No surprise there.)
I called up Verizon tech support, and they had me do the Google Services Framework workaround to try to force the update again. Of course, it didn't work.
They said "We're going to need you to reset your device." (i.e., to factory default).
I told them that was wholly unacceptable, since I want to make sure that all my settings are preserved. (I'm kind of obsessive compulsive about things being set the way I like them, and Titanium Backup, as great a program as it is, has sometimes caused some trouble for me when restoring system settings, and especially since I'd be doing a restore after upgrading the OS, I was nervous about that option.)
Verizon got Samsung on the phone. They had no advice except "We're going to need you to reset your device." Both the Verizon rep and I told him that wasn't acceptable.
So Verizon's "solution" was to send me a new device, allow me five days to get everything transferred over, and then have me return the old device.
Up side: In case there was something wrong with my hardware or something else got messed up, I get a new device that I can get set up with the exact same settings as the old one.
Down side: The "new device" is refurbished, so there could potentially be some kind of baggage.
The "new device" came with 4.0.2. I booted it up without the SIM card, skipped all the logging in to Google, and immediately started going through the steps to unlock the bootloader and root the device. (I used the Galaxy Nexus Root Toolkit, which worked like a charm on a 64-bit Windows 7 machine I had lying around.) After unlocking and rooting, I logged into the device with my Google credentials and let it restore my settings and apps that I had downloaded from Google Play.
Then, it notified me that the 4.0.4 (IMM76K) update was available, so I installed that, and it worked without a problem.
Then, I installed the SIM card and got the new device activated through Verizon's website for activation.
Then, with both devices side by side, I went through every phone setting and made sure it's what I wanted, I made sure every app was installed (and if it was a non-Google Play app, I restored it through Titanium Backup), and I restored data for apps that don't store their data in the cloud (e.g., various games) through Titanium Backup. (I made a backup of my old device with Titanium Backup and transferred it over to the new device after getting the new one up and running.)
Everything seems to be working just fine, and the "new device" runs a bit faster and smoother than the old device, and that's with both devices rebooting and then going through the exact same "click paths", side by side.
So it's a bit of a hassle, but everyone who has a Galaxy Nexus should still be under warranty, so if you're polite with your Verizon tech support representative, they may be willing to help you out.
Verizon can sometimes be infuriating with their update release schedule and keeping their customers informed, but they sure do a good job accommodating their customers in other ways.
I realize this isn't really a "solution" to the Android man on his back problem, but this seemed to be the path of least resistance for me, and I'm pretty happy with the outcome so far. (It's been less than 24 hours since I got the "new device" set up!)
Other things I realized I should have tried (and still may, before I wipe my phone and send it back):
- uninstalling BusyBox (through the app itself, since it makes modifications to the system) and Secure Settings
- unrooting
Good luck!
My friend who has a nexus has his bootloader unlocked and CWM on it. He got the OTA today on his way into work and like you guys, he has a broken android when he boots up. We can get into CMW but we are unable to mount his internal SD storage onto our computer and he has no ROM zips on his phone. Any advice as to how to get his phone up and running?
Will wiping the system/data fix it? Is there a way to get a ROM like AOKP onto the device outside of CWM?
Edit: After several reboots it decided to just boot into the stock ROM. Really strange. Anyhow, flashed AOKP and all is well now.
Hi guys.
I have a problem, very strange problem with my tf300t and its behave.
I dont know what is the problem. It is launching programs (like gmail from widget or google play when in app tray) or dont let mi to launch notifications bar or unlock. Really i cant do nothing, unlocking or turning off/on wifi is very big problem.
First thing i did was turning it off. Than i turned it on and it still was launching things. I turned off wifi (it was hard) and whole transformer. Than after 15-20 min i turned it on and it was working normally. I thought that everything is ok, so i turned on wifi and after few minutes everything started again.
I think about flashing 100% stock firmware from asus website, cos i have root and deleted some apps.
Have you any idea what is wrong with my tablet? I didnt unlock bootloader so i still have warranty. I bought it 9 days ago.
PS. I asked the same question on transformerforums.com.
http://www.transformerforums.com/forum/showthread.php?t=24535
Sent using r800i with DoomKernel v14 (460mHz/1.21gHz)
try doing a system wipe and see if that helps
Sent from my Transformer Pad TF300T using XDA Premium HD app
Sounds like you had the same issue I did. It acted nuts, like I was touching the screen and opening apps. I had to send it back to Asus, it is an issue with the touch screen. If you have only had it 9 days, take it back and exchange it.
Exchange it while you can. That is not normal and could lead to bigger problems down the road.
Still Charged Up
So i think about exchange. Will they do it if i have root? Its hardware problem, but i dont know...
PS. Should I flash full stock rom from asus website before sending it to them?
EDIT: So I did factory reset, asked asus about problem on their Service's web and now i want to send it to them, but today is Sunday and I cant contact them via phone.
Sent using r800i with DoomKernel v14 (460mHz/1.21gHz)
Hi. its me again. I tried to flash stock rom from asus website.
I downloaded .zip file, than extracted it to get next .zip file with blob and meta-inf inside, Than I copied it to sdcard and turn on transformer (with sdcard in it) using power+vol down, than vol up to go to RCK. It started to looking for rom .zip file but I got Android bot and red triangle.
What Im doing wrong? I tried 3 different sdcards (1gb, 8gb and 16gb)
When I upgraded my unrooted, encrypted TF700 to JB it froze and I had to do a factory reset. The reset automatically put JB on it and it worked again. Once JB was installed and working I tried to re-encrypt and it froze again. I now suspect that JB simply won't work with encryption on my tablet. Has anyone else had this experience as well? If so, have you found a resolution to this problem?
I value encryption more than the last upgrade to JB and if there's no fix to the encryption issue, then I would like to know how to roll back to ICS.
Phuljum said:
When I upgraded my unrooted, encrypted TF700 to JB it froze and I had to do a factory reset. The reset automatically put JB on it and it worked again. Once JB was installed and working I tried to re-encrypt and it froze again. I now suspect that JB simply won't work with encryption on my tablet. Has anyone else had this experience as well? If so, have you found a resolution to this problem?
I value encryption more than the last upgrade to JB and if there's no fix to the encryption issue, then I would like to know how to roll back to ICS.
Click to expand...
Click to collapse
The encryption feature does not work with JB on this device. It's a disaster. Many ppl here had this problem and they escalated to Asus tech support, but they have no clue as of yet. So for now everyone should stay away from encryption. If you prefer encryption over JB, you could flash back a full .30 version, just keep your finger cross, because we don't know what's going happens. Since you are pure stock and locked, I assumed it should be OK.
buhohitr said:
The encryption feature does not work with JB on this device. It's a disaster. Many ppl here had this problem and they escalated to Asus tech support, but they have no clue as of yet. So for now everyone should stay away from encryption. If you prefer encryption over JB, you could flash back a full .30 version, just keep your finger cross, because we don't know what's going happens. Since you are pure stock and locked, I assumed it should be OK.
Click to expand...
Click to collapse
thanks for your quick reply. I'm not that advanced at things like rooting devices or flashing back, which is why I like the factory restore feature. So I don't think I'll go too far in trying to flash back. That leaves me with needing to wait until they fix this problem and finding apps or other workarounds to secure my most sensitive information. That means I need to wait until ASUS gets around to fixing it and check back often for updates. This is the first place I'll be looking.
If anyone who reads this gets this problem fixed, please post a solution or link to where you found it here.
buhohitr said:
The encryption feature does not work with JB on this device. It's a disaster. Many ppl here had this problem and they escalated to Asus tech support, but they have no clue as of yet. So for now everyone should stay away from encryption. If you prefer encryption over JB, you could flash back a full .30 version, just keep your finger cross, because we don't know what's going happens. Since you are pure stock and locked, I assumed it should be OK.
Click to expand...
Click to collapse
@Buhohitr, you seem to have a lot of experience and awareness of this problem. Is this encryption an ASUS customization of Android, or is it built into the Android platform, and which company is more likely to issue an update to fix it? (From what you said, it doesn't sound like ASUS is paying attention.)
If experience is any indicator, will all of us most likely have to wait until the next version of android (Key Lime Pie?) to even hope for this to be resolved? Thanks.
Phuljum said:
@Buhohitr, you seem to have a lot of experience and awareness of this problem. Is this encryption an ASUS customization of Android, or is it built into the Android platform, and which company is more likely to issue an update to fix it? (From what you said, it doesn't sound like ASUS is paying attention.)
If experience is any indicator, will all of us most likely have to wait until the next version of android (Key Lime Pie?) to even hope for this to be resolved? Thanks.
Click to expand...
Click to collapse
Asus will be the one with the fix, there are many cases opened with them so hopefully they are aware of the issue. You should give them a call (tech support) and tell them the whole story with encryption. This is my suggestion.
buhohitr said:
Asus will be the one with the fix, there are many cases opened with them so hopefully they are aware of the issue. You should give them a call (tech support) and tell them the whole story with encryption. This is my suggestion.
Click to expand...
Click to collapse
I've taken your advice and found where to let ASUS know about the problem directly. If many alert the company, they will have to take notice. I recommend that others also request attention to this problem by contacting technical support at this link on their support site - it's for requesting technical support by email and online chat is also an option:
http://www.service.asus.com/#!consumer/csn9
or here:
http://vip.asus.com/eservice/cus_suggest.aspx
I just got this reply from ASUS tech support:
Thank you for contacting ASUS Customer Service.
My name is Joe and it's my pleasure to help you with your problem.
This is the JellyBean's bug.I have taken notes about this problem and upload to our engineer.The next firmware will solve this bug.
Thank you for contacting ASUS and providing your feedback. Your information has been documented and forwarded to the appropriate contacts for further review and improvement. If you have further questions or concerns, please contact us at 888-678-3688 and we will be happy to help you.
If you continue to experience issues in the future, please do not hesitate
to contact us. Best Regard
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
If you want to go back to ICS there is a guide here that has directions to do it. Careful it wipes your device but you don't have to unlock so you can keep the warranty.
http://forum.xda-developers.com/showthread.php?t=1915598
Any news from Asus? I upgraded my encrypted TF700 to JB before I found this thread.
Now I have a very expensive picture frame showing the ASUS logo.
Edit:
Downgrading works to 9.4.5.30 works. (Recovery via SD-card, the card doesn't need to be empty, just put the file correctly named into the root)
eldsky said:
Any news from Asus? I upgraded my encrypted TF700 to JB before I found this thread.
Now I have a very expensive picture frame showing the ASUS logo
Click to expand...
Click to collapse
No news since their last email, copied in the earlier post. I am encouraging all who encounter this issue to send a service request at the links below, or call their number. +1-888-678-3688 The more they hear about it, the higher priority it will get.
http://www.service.asus.com/#!consumer/csn9
or here:
http://vip.asus.com/eservice/cus_suggest.aspx
If your tablet is still frozen, have you not tried a factory reset, or you tried it and it didn't work? If you haven't done a factory reset it's worth doing. At least maybe get the tablet working until ASUS fixes the JB encryption issue.
JB and encryption with firmware update 10.4.4.18
More about this encryption issue. I just updated to firmware version 10.4.4.18. I asked ASUS support by email whether this update will address the encryption problem because I want to know before trying to re-encrypt.
I got back this reply by email about what's included in the update, and it's not conclusive:
The JellyBean update these functions.
(1) App Backup AP upgrade
- Add App Guide feature
(2) Email AP upgrade
- Add threading View feature
- Add Partial download feature
- Add rush hour settings
- Add Out-Of-Office Settings
(3) Weather Widget upgrade
- Add 4-days weather forecast
- Add City List feature
(4) MyLibrary upgrade
- Add PDF annotation feature
(5) System Bar Lock upgrade
- Default enable System Bar Lock
(6) Add Global File Search Feature
(7) Add ASUS MyFrame Live Wallpaper
(8) Add Power Saver settings
(9) Add Screen Saver feature
(10) Add Multiple Photo Selection feature
(11) Support Audio output function for Asus Accessory: Micro HDMI to VGA cable
(12) Not support Adobe Flash
(13) Not support Wifi direct
Click to expand...
Click to collapse
Has anyone successfully encrypted Jellybean with the last firmware update?
Phuljum said:
Has anyone successfully encrypted Jellybean with the last firmware update?
Click to expand...
Click to collapse
Yes, I've successfully encrypted my TF700 and completed a cold boot after the encryption. I'm on firmware version 10.4.4.18 (US SKU).
Everything seems to be working fine. But compared to .18 unencrypted, there is a noticeable lag on almost everything: boot time, updating of widgets (especially after a cold boot), launching of apps, etc. I'd say that I'm back to the lag that I had when I was running .30 ICS encrypted...not that I noticed it until I ran JB. Anyway, encryption trumps a slight lag for me so I'm a happy camper!
Good luck with your encryption!
electrum said:
Yes, I've successfully encrypted my TF700 and completed a cold boot after the encryption. I'm on firmware version 10.4.4.18 (US SKU).
Everything seems to be working fine. But compared to .18 unencrypted, there is a noticeable lag on almost everything: boot time, updating of widgets (especially after a cold boot), launching of apps, etc. I'd say that I'm back to the lag that I had when I was running .30 ICS encrypted...not that I noticed it until I ran JB. Anyway, encryption trumps a slight lag for me so I'm a happy camper!
Good luck with your encryption!
Click to expand...
Click to collapse
I took a leap and tried encrypting my JB with the 10.4.4.18 firmware update and it works without freezing. Ironically, today the next firmware update came in 10.4.4.20. I don't think I'll wait so long to update this time, but I hope that encryption continues to work with 10.4.4.20.
Update: .20 is on and it's working with the update and encryption.
Hey Guys -
I hope this is the correct forum to post this in - its the closest I could find...
After owning an Nvidia Shield (now "Portable") and loving it, I went ahead and purchased an Nvidia Tablet which came in 3-4 days ago. It's great except for that without the Controller (which is on Backorder ), you really can't do anything a standard tablet doesn't do.
Once updated, I rooted it and proceeded to install all the tools and apps I use. One thing I had always wanted to try out was the Modded Google Play. I saw that it had an installer so installed it and applied the modded version. Once back up, I had some difficulty with stability so went back to the original version installed (4.8.20.)
Since then, sometimes when I boot up, WiFi doesn't work and is disabled. I'm not saying I can't connect, but that it's in the "Off" position and greyed out to where I cannot turn it on! After a 2nd reboot, it would work again.
Yesterday, I rebooted and it was disabled again. This time, though, no matter how many times I restarted, it was still disabled!! I tried uninstalling / reinstalling Google Play a few more times as well as a few other reboots with no luck.
I will also say that I tried one more thing which may be the cause. I tried out Freedom to check it out, but it crashed when opening plus I found out it takes away functionality so uninstalled it. After uninstall, I found out the hard way that I had to rename my hosts file to get online working. At that point, though, WiFi would at least be enabled.
Any suggestions for what I can do? If I need to restore to OEM, I will - I just need to know the correct process as I am rooted. I'm on build KOT49H.20258_426.6902.
Thanks!
I had this happen when I first booted mine up. Then again when I unlocked the bootloader. I didn't do anything other then keep trying and it came on. It hasn't done it since.
Sent from my XT1060 using Tapatalk
Thanks for the reply. I ended up just performing a full reset and starting from scratch. At least I know what I want installed on it, now. That resolved the issue and it retained the root.
Thanks Guys
I was really worried about it, I chatted with nvidia support and they said to return it to the store. For whatever reason it started working, and hasn't done it since. I've seen a couple posts on it, so it might be a software bug.
Sent from my SHIELD Tablet using Tapatalk
Hi, I have a samsung galaxy tab s2 the 9.7 inches one, but lately some apps have been crashing or having errors, chrome for example throws that snap somethjng wrong, perfect viewer sometimes gets stuck on an image and I cant chnge it, but all menus work, several apps keep crashing as well.
I have it with official firmware, never touched it, its rooted with magisk since before the problems started, apps that use root are file explorer, vanced manger and an app to disable some samsung bloatware.
I dont know how to troubleshoot android, on pc I would check memory and hdds, but theres nothing lkke that kn android that I could find.
I think it could be memory or storage, but everything Ive downloaded or copied/moved hasnt have any problems or errors. Or something is corrupted in the system, or I dont know what else or how to check.
What would you recommend to fix it? Hopefully starting with less drastic, as in less data loss, factory reset, flashing an original rom or somethjng.
The device is aSamsung galaxy tab s2 9.7 with android 7 with lean launcher.
All help is appreciated.
I believe this were an common issue for Android 7 and below !
and you have an old device and android which I believe it's no longer supported by the most of developers.
try to flash any custome roms & kernels if available.
If apps are randomly crashing then the reason might be it's caused by an update of Google's tool called Android System WebView.
Abdullah.Csit said:
I believe this were an common issue for Android 7 and below !
and you have an old device and android which I believe it's no longer supported by the most of developers.
try to flash any custome roms & kernels if available.
Click to expand...
Click to collapse
But it hasnt happened before until now, what would it fix using a custom rom instead of the original?
jwoegerbauer said:
If apps are randomly crashing then the reason might be it's caused by an update of Google's tool called Android System WebView.
Click to expand...
Click to collapse
I had that problem with my phone, my tablet never got that update.
Thanks
Clear system cache...
Wiped dalvik and system cache, but still having the same problems.
Thanks
totopesce said:
Wiped dalvik and system cache, but still having the same problems.
Thanks
Click to expand...
Click to collapse
Try using the stock launcher.
See what apks are running and cached right when this happens is it may give you a clue.
I would completely backup all critical data now.
Android is normally very stable.
Scan with Malwarebytes. If you can't find the root cause, suspect a virus, rootkit etc.
This is rare but can happen.
Karma Firewall can help you to see what's accessing what and how often. It uses almost no battery or resources, freeware, adfree, a near perfect little app.
Cant remove lean launcher it gets stuck in android is starting and it doesnt let me change to stock, installed nova just to check if it was lean and still the same problems.
Installed malwarebytes, had to run the scan several times cause it kept crashing, it completed and it didnt find anything.
Installed karma firewall and will see if I find anything.
Thanks
totopesce said:
Cant remove lean launcher it gets stuck in android is starting and it doesnt let me change to stock, installed nova just to check if it was lean and still the same problems.
Installed malwarebytes, had to run the scan several times cause it kept crashing, it completed and it didnt find anything.
Installed karma firewall and will see if I find anything.
Thanks
Click to expand...
Click to collapse
Figure out how to get the stock launcher back.
Any 3rd party app you can't uninstall is already malware. Check Device Administrators to see if it's registered there. Nova is no saint either.
If you can't resolve it error on the side of caution that it is malware and nuke it. Sometimes you never find out which one it was... getting rid of it is all that matters.
Sorry, what I meant was that after uninstalling it it got stuck in androiid is starting, somehow I lost the stock launcher, so it got stuck with no launcher. Found the launcher that came stock, installed it and uninstalled the other 2.
Apps are still crashing, I deleted all apps that I dont really use.
totopesce said:
Sorry, what I meant was that after uninstalling it it got stuck in androiid is starting, somehow I lost the stock launcher, so it got stuck with no launcher. Found the launcher that came stock, installed it and uninstalled the other 2.
Apps are still crashing, I deleted all apps that I dont really use.
Click to expand...
Click to collapse
Lol, that can crash it for sure.
See if you can find a common apk between the effected apps. Any recent system app updates?
New or uninstalled apps?
A system apk may have gotten corrupted.
Android is pretty good compared to Windows when uninstalling apps but occasionally a poorly designed app will screw it up.
It's just about factory reset time or your equivalent.
If it an old load that's probably best anyway.
I haven't reloaded in almost a year but I'm ready to go at any time.
Takes me about 2 hours to get it back within 99%. All the data I need for a full restore is on my SD card otherwise it would an additional 6-8 hours to restore the SD card data as well.
If you don't have a complete reload plan that saves all your critical data no matter what, implement one now before you get burnt.
Those stories are too common here
Dont remember when it started, cause at first it was one app from a github that was having problems, then yesterday magisk started and when I got that working it all when to hell.
The app that I use most has a backup/restore file that I saved on my sd, what do you use to backup/restore?
I would think that some backup solution could bring the problem back or am I mistaken, like if you fully restore something corrupted it should still be corrupted?
A factory reset could be corrupted as well? I mean after a factory reset, assuming its software, could it still have the same problems?
Though I dont really have any critical data on the tablet its mostly for browsing, youtube and reading comics. Still its a bother to re configure everything xD. IIRC I think its only been factory reset once.
Thanks.
It's unlikely the factory reload image is corrupted.
The current one your using likely is.
Other than apps that allow you to back them up like Poweramp or perhaps bookmarks, most app data I would write off just in case that was connected to the current issues.
None of my database is on internal memory except DCIM and downloads (both I back it up at least monthly). Critical apps like Poweramp are backed up on the SD card as export backup files.
The Poweramp setup would literally take a week to recreate. Most apps you can throw together rather easily.
All the SD card data is then again backed up at least twice to other separate drives.
I will try Samsung Smart Switch to restore home settings and see how it does on the next reset.
If you issues are of unknown origins being conservative about what you allow on the new load could save you more time in the long run.
If you unintentionally import corrupted data you'll end up doing it over again.
Or do so if the reload time isn't that great and is an easy write off for you.
Fun times... especially if the reload doesn't fix it
Did a factory reset and problem solved, took me less time than I thought to get my most used apps ready to go.
Thanks for the help.
totopesce said:
Did a factory reset and problem solved, took me less time than I thought to get my most used apps ready to go.
Thanks for the help.
Click to expand...
Click to collapse
Yay! Success!
And a minty fresh OS load.
Load apps and especially updates over time to see if one these were the cause.
Forced reloads are rare but they happen usually caused by a rogue app screwing up boot or a malware infection. Otherwise you can usually track down the root cause which is preferable to avoid it from happening again.
Lazy techs misuse factory reset a lot
Will do that, install apps just as I need them and try not to instal a bunch at once.
I had a problem with an sd card and sent it to samsung, they did just that factory reset it and gave it back with the same problem, and they dont even let you know so you can back your stuff up, just lucky it was fairly new at the time and I had the sd card with me.
totopesce said:
Will do that, install apps just as I need them and try not to instal a bunch at once.
I had a problem with an sd card and sent it to samsung, they did just that factory reset it and gave it back with the same problem, and they dont even let you know so you can back your stuff up, just lucky it was fairly new at the time and I had the sd card with me.
Click to expand...
Click to collapse
Sammy tech support sucks.
I'm using the Lexar .5 tb V30 card, just format in phone and it's good to go. Zero issues for $64.
Been using it for over a year now. Play movies and music from it all the time from it flawlessly.
Been using Lexar flash cards for over 15 years and all cards are still functional. No failures or card related issues at all. I like that brand a lot.