This is a very confusing question but I will try my best to explain. There are 2 phones in question here :
1. Motorola RAZR MAXX
2. Motorola RAZR MAXX HD.
Is it possible for a 4G SIM to change your device info within Verizon's records? As of now and hands on experience, YES! Beware. You could be in for a nightmare.
Friend of mine(not very savvy), was trying to transfer her pictures from her MAXX to her MAXX HD through a MicroSD swap. Since she didn't know the difference between the SIM and the MicroSD she swapped both from the MAXX to the MAXX HD with no warning/error messages whatsoever. She uses it for about 4 weeks and loses her MAXX HD. Files a claim with Asurion, who rejects the claim since the ESN/IMEI of the HD which she got on the box doesn't match what Verizon has on file. She logs into her My Verizon account to find a picture of a Droid RAZR MAXX and the wrong info.
It seems that just by switching the 4G SIM from the MAXX to the MAXX HD completely switched the device info online. Please note that it doesn't work the other way around. The RAZR MAXX didn't work with the RAZR MAXX HD's 4G SIM.
Has anyone ever had this issue? Does anyone(working at VZW or Asurion) know of a way to get the HD replaced? Please note this is not a scam :
- There is proof of the device being bought from AmazonWireless.
- The Box, Charger and SIM Clips including the original SIM that came with the HD is in her possession.
- She already flagged the HD's ESN as lost/stolen.
- She has the MAXX in her possession.
- The Verizon system does show the MAXX HD being on her account at some point.
Amazon Wireless has the instant discount policy that warns you that the phone has to be on the account for 181 consecutive days otherwise they charge you the full retail of the phone which is currently at $729 + Tax. So she is obviously not trying to run a scam. Just saying. Honest mistake and honest claim here.
Please advise.
Related
I have a XT296 (Motorola Droid Razr Maxx HD) phone from Verizon. *I bought the phone used from eBay at full price. *I'm trying to determine if my phone is a developer model. Is there a way I can check this? If not, considering that the phone itself was bought off-contract, could I use this as a reason to convince Verizon or Motorola to provide me the ability to unlock the bootloader?
Thanks in advance.
If its a Dev Edition its written on the back. And no they wouldn't let you unlock the BL 'cuz if they allowed you they would have to allow others too. Only Dev & XT925 can be unlocked.
Sent from my XT925 using xda app-developers app
Hi,
I'm visiting the US and I'm thinking about buying a Razr HD but I have a couple of questions before I take the leap.
1) Does it have bloatware installed and can it be debranded?
2) They appear to be locked on Verizon, can I unlock it so that I can use it with the gsm carriers in my country? (it's actually illegal to lock phones in Iceland)
3) Is the battery as good as they say - I read somewhere that they promised full twelve hours of constant HD video recording on a single charge! (I would also like to se the micro SD card they used for that recording!)
Alliat said:
Hi,
I'm visiting the US and I'm thinking about buying a Razr HD but I have a couple of questions before I take the leap.
1) Does it have bloatware installed and can it be debranded?
2) They appear to be locked on Verizon, can I unlock it so that I can use it with the gsm carriers in my country? (it's actually illegal to lock phones in Iceland)
3) Is the battery as good as they say - I read somewhere that they promised full twelve hours of constant HD video recording on a single charge! (I would also like to se the micro SD card they used for that recording!)
Click to expand...
Click to collapse
I believe you can. There's a thread here somewhere in the HD forums that walks you through it, although I've never actually done it.
Might as well get a Maxx HD for the awesome battery life.
I have an HTC One on T-Mobile that I have to send back to HTC to get repaired, I need something to tied me over till then. I have a Razr Maxx that I used to have on Verizon previously and want to use that in the interim.
I have read on here that it's unlocked out of the box, but when I put my T-Mobile sim card in it, it doesn't work. What else do I have to do to it in order to get it to function?
Hey I'm interesting in getting the xt1080m droid maxx. I read that all of them are sim unlocked, but then I came across an ebay listing that said
IMPORTANT INFORMATION:
THIS PHONE IS NOT "UNLOCKED" AND IS BEING SOLD FOR USE WITH VERIZON ONLY.
FOR THE SECURITY OF OUR INVENTORY WE WILL ONLY RELEASE THE ESN/IMEI TO THE PURCHASER OF THE PHONE.
THIS ITEM IS FOR U.S. SALE ONLY AND NOT INTENDED FOR EXPORT
Click to expand...
Click to collapse
Is this a common thing or just a special case?
phillytemptation said:
Hey I'm interesting in getting the xt1080m droid maxx. I read that all of them are sim unlocked, but then I came across an ebay listing that said
Is this a common thing or just a special case?
Click to expand...
Click to collapse
This probably means that phone is carrier locked in US. You cannot use it for T-mobile, AT&T etc.
However, this is unlikely and if indeed it is true, then it is an exception.
I still have unlimited data with VZW. I just received an S5 from Amazon and need to use my existing SIM in the phone. I thought the SIM from my Droid Maxx was the same but.....it's not.
I know not to turn on the device with the provided SIM. I have a brand new in the wrapper VZW SIM in the correct size for the S5. It was sent to me when I was having issues with a Droid Razr Maxx HD. I never used it. Is it safe to use this SIM, call VZW and let them know I rec'd the SIM from them a while ago and see if they'll activate the phone with that one? Otherwise I would have to find an adapter for the Mini SIM to fit into the Micro slot which I would have to order.
I'd like to get my new phone activated ASAP. Any help would be appreciated.