Apologies if this has been asked before but I have had a look through and although there are similar threads nothing is quite the same.
HTC Desire s
This is my sons phone and is contract Vodafone
He reported that the phone was freezing and turning itself off
I did a quick look up and found the factory reset tips so told him to do this.
Using the volume down and power button brought up the menu but not exactly as described as it had no erase data tag, it did however have a factory restore tag so he used this.
the phone shut down ok but then on restart just kept starting to the HTC quietly brilliant screen, made its jingle then displayed the vodafone screen, then after about five seconds turned itself off and then on then the same again. Not wishing to disturb the process and assuming it may do this a few times I told him just to leave it doing its thing. It continued to do this all night (12 hours).
In the end the battery was removed, reinserted then switched on. All looked good when the PAYG/contract screen came on and it proceeded through all the first time screens but then it froze, turned itself off and started doing the loop again with HTC quietly brilliant, then Vodafone then off.
this went on for ages, occasionally going as far as the phones home screen then repeating.
have now tried the factory reset again, taken out the SD card, removed the sim card and although it has slowed the process down it is still repeating and never going beyond the Vodafone symbol.
Has anyone got any ideas?
Many thank's Ian
Update to this, when the battery is removed and reinserted now without the SD and sim, the phone is turned on, it will go as far as the no sim inserted screen, if you then slide the bar down to unlock it goes to the White screen with HTC on then after a few minutes turns off, turns back on, does its jingle then Vodafone screen.
Please help as it appears my sons life has ended and the whole world has crashed.
Further update
Got message
the process com.htc.bg has stoped unexpectedly.
Does that mean no one can help?
Looks like time to send it back to the professionals.
I was using an app on Sunday, when the app froze completely and the screen of the s3 went black. The only thing I could see was the status bar up top, but even that was unresponsive. So I pulled the battery and turned it back on, and it was acting extremely slow so I got impatient and started trying to get into settings, when it went unresponsive again.
This time I held down the power button to see if I could get it to respond and the lock screen came up, without my wallpaper and instead of Verizon Wireless at the top, it said "No Service". After a couple of seconds my wallpaper showed up and then it said Verizon Wireless. After I get through the lock screen, I would go through the same whole routine - e.g. try and get into settings, freeze, hold power, have it come back up, etc. So I battery pulled again.
Finally, I got it to boot OK, by just letting it be for 10 minutes and completely ignoring it.
However, today my battery drain was pretty fast, it was on for 12 hours and was down to 40% after only 30 minutes of screen time. The culprit was "Android System" at 61%, i've never seen this that high before. Because of the high "Android System" power usage, I thought it might be good to power it down. Upon boot up, I assumed I'd be able to use it immediately, so I started going into Settings, and yet again it went unresponsive.
Are the two issues unrelated? What should I do?
As a warning, I'm extremely new to anything smarter than a Nokia brick, so be patient - Thanks!
As inconvenient as it is, I would recommend a full system wipe and go back to out of the box. That seems to fix everything and unfortunately it is rather difficult to diagnose issues on phones, especially unrooted.
In order to do a wipe you can do one of two things, goto settings then backup and reset, then hit factory data reset.
-OR-
Turn off the phone. When you start it again hold volume-up, power, and home to get into recovery. Then do the factory reset.
Ok, I thought that's what my option was. Thanks dwibbles.
Hi all !!! Sorry for my English but I need your help
I commented what is happening with my phone N5 (which for good and evil is always stock without root or anything, with corresponding OTA updates.)
1- Yesterday afternoon at lunchtime while reading a book in playbooks, I notice that suddenly disappears one line and then appeared intermittently. I close the app and noticed the same thing happening on the screen menu. I shut down the cell and turn on again and I thought it must be an application be kidding. But still does.
2 Also yesterday I happened to change the security on the phone screen. After a while of normal operation, try to turn it on the screen with the button, nothing, the screen goes "black", with light and retrolight turned on but no picture no nothing .
Called the cell to see if it works or is turned off and the phone rings but the screen nothing. Try turning it off and on again by holding the on / off / lock button and the phone restarts, but the screen nothing. In one such attempt to do the above it is seen that managed to turn it off. And I get it on and do a normal boot, except that the picture of my screen is changed to the original. Change the lock screen which was previously using (slip). And it seemed that out or some conflict with the lock. In one of those again pressed the ON / OFF / lock as would normally and it starts all over again.
After I magically back to life, I want to make a full wipe as I think it should be an app that is doing some conflict or something. BUT ....
3I turn off the phone and then press the keys VOLUME UP / DOWN and ON / OFF is normally off, squeezed the first screen with the options but options RECOVERY / BOOTLOADER appears in red I choose RECOVERY give the ok with the key and .... andriod robot appears with the legend below that says something (I do not remember well) without or without controls options appears. So its seems thatI dont have recovery.
After that keep pressing the key ON / OFF and the phone turns off and / or reboot normally. All this I did it again to see if the error reappears and looks that I do not have recovery.
The failure of the screen is increasing. I dont know if they are separate problems or is it all the same problem.
Sorry if I was too long but I need the help of you.
UPDATE Now it seems that the screen died, since I do not achieve to turn it on as before, the light and the retrolight its ok. The phone receives calls and notifications but the screen stills black.
Thanks all.
Matias M 73
the android laying on its back IS the atock recovery.
simms22 said:
the android laying on its back IS the atock recovery.
Click to expand...
Click to collapse
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
Matias M 73 said:
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
Click to expand...
Click to collapse
sometimes things just "derp". itll happen more often if you dont reboot your phone often. also, your phone will be a little bit more responsive if it gets reboot once a day or two.
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
republicano said:
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
Click to expand...
Click to collapse
Thank you Republicano!!
I think too that its a hardware issue. I already see on you tube problems like mine.
Thanks again!!
How to restore into operation LG G2 D800 phone that says "Fastboot mode started"?
Current problem: phone is not operational (does not boot properly).
What I see:
Boot Screen 1:
Phone appears to boot as normal, makes the start-up sound, then it shows a white message box on a gray-screen background. The message box says "Unfortunately, Settings has stopped."
It gives me an option to click "OK".
Clicking OK, message box disappears, screen momentarily flashes an all-white background, (which sometimes changes into black and sometimes not), and then it goes back to the message box.
Boot Screen 2:
"[xxxx] Fastboot mode started" on a blank screen,
where xxxx is a number. 6180 one time, 9790 another during 2 individual boots.
Then the phone just sits there doing nothing seemingly indefinitely.
I am not sure yet how I bring those two different boot modes up but via pressing Power and / or Power and Down buttons in some fashion.
How do I fix this? Is my device bricked?
How I got to that screen
I was using a web browser or some other app on the phone when I have received a text message. I clicked on it inside text box to reply. But changed my mind, and clicked back on the background app. Suddenly the phone shut off unexpectedly. I thought it was related to phone drawing suddenly high battery power, not receiving it and shutting off as sometimes happens on very low battery power level 2-4%. However, my battery was charged over 40% so that was most likely not the cause.
Possibly relevant history (anything that could be contributed to the above):
phone worked okay for a while (since purchase)
~1 year in I tried rooting phone with towelroot/other options unsuccessfully. Gave up. Was never able to root the device. Lived with is as is for a while.
~2 years since purchase, somehow Bluetooth option started failing to turn on. Trying to fix that via doing a Factory Reset did not help. So I lived with BT being non-operational
A week ago I swapped SIM card with my buddy for a week, then swapped it back. Phone kept working as normal.
Today I charged the phone perhaps not using the best power source - it is possible I may have damaged phone using a questionable quality charger. Possibly. This could be the issue. However the phone seemingly worked fine after that for 2-3 hours.
Since my unexpected Shut-Off (most recent), I tried rebooting the phone, but that does not work as expected. First time it got stuck on LG screen forever. Kept pressing Power button, or Power & Down buttons to try to make it come alive. Other two times it brings up a message with "[xxxx] Fastboot mode started" on a blank screen and then it just sits there doing nothing.
Another boot, the process went further, past LG G2 logo, into white screen, and then it brought up a message "Unfortunately, Settings has stopped.", I clicked okay. It looped back to bringing up the message. I clicked Okay over 10 times, it was stuck in a loop.
Hello, so about 2 days ago from now, my device, while waiting for the bus started to bootloop for no known reason. Skipping into this weekend, I have tried almost everything to get it working without the risk of any data loss, unsuccessful I am here.
Right, so the main problem of the device is that it's very unpredictable, that being said, the device doesn't really have a consistent bootloop. First it started off with the usual, constant bootloop, and then when it got enough of that, it shut off, or I just put it into Fastboot mode to shut off, because it wouldn't stop bootlooping. The power button would always restart it. The loop would start at the start of the booting process(MI Logo) and end when the device would turn on the Lock Screen and then about 3 or 5 seconds later it would crash. Meaning that I can change any setting in the top UI, like wifi settings, bluetooth and whatnot(not that it meant anything since I only had about 5 seconds). Then I left it shut off overnight, and the next day I turned it on, and it actually booted... This gave me a lot of time to back up every photo and video in a panic, and I still had a bit of time. First I thought it was bootlooping because the storage was full, so I uninstalled a lot of apps, and moved about 7GB of data onto my PC. Since the problem kept going, I left it overnight once again to retrieve any more data I needed(right now there's still data on it that I need like 2FA tokens and passwords).
By the way the amount of time I was able to spend in the device was about 5 or 8 minutes before it shut off.. Maybe even more, I had time to move the whole gallery onto my PC and still had time. And the second time I had access to it was just recovering more data, that time I also thought of enabling "OEM Unlock" but I decided not to(like an idiot).
This time though I did not wait till the phone restarted on its own, rather the battery fully discharged at 0%. And that put a somewhat permanent "Empty battery logo" on my recovery UI(the one that uses ADB). I can still access ADB, like the menu works it's just that I'm going blind into it, I can click volume down and select options, it's just that I can't see what I'm clicking. I tried booting it the 3rd time, now in even worse condition than before and now it's fully bricked the whole battery system, because meanwhile I was waiting for it to "do it's thing again" so I can access it I decided to charge it. It 100% had enough time to charge to full battery, yet the phone still thinks the battery is empty and wont show me the Recovery UI. And when I manage to get to the Lock Screen the battery shows 2% and there's absolutely no way it's that low. I slept a good hour waiting for it to charge, and that should be at least 70 - 90%.
Right, so I'm thinking it's either a bad battery connector or a faulty temperature sensor that's making the phone crash, because I can only access it once and that's when it fully cools down, since there's nothing going on in it anyway when it's dead. And later when it heats up it crashes.?
But then again, accessing it like 10 or 20 minutes after it naturally shuts off only gives me about 2 or 3 extra seconds when it fully boots even though being cool to to the touch. And leaving it overnight gives me minutes of time.(if)
Right now I have no idea if I will be able to access it ever again, so if I do I'm backing up my tokens and turning "OEM Unlock" on so I can flash it or factory wipe it. And if I don't, my question is.. Is there anything I can do to save this mf phone? Since I don't even know if I have the right idea to why it could be doing this in the first place, and if I can't turn on "OEM Unlock" I can't even factory reset it properly.
I've tried using ADB to pull files, and just use shell, but I can't due to Errors, I also can't boot a custom recovery without OEM. Shutting it off before it shuts off also doesn't do anything.
Tex2083 said:
Hello, so about 2 days ago from now, my device, while waiting for the bus started to bootloop for no known reason. Skipping into this weekend, I have tried almost everything to get it working without the risk of any data loss, unsuccessful I am here.
Right, so the main problem of the device is that it's very unpredictable, that being said, the device doesn't really have a consistent bootloop. First it started off with the usual, constant bootloop, and then when it got enough of that, it shut off, or I just put it into Fastboot mode to shut off, because it wouldn't stop bootlooping. The power button would always restart it. The loop would start at the start of the booting process(MI Logo) and end when the device would turn on the Lock Screen and then about 3 or 5 seconds later it would crash. Meaning that I can change any setting in the top UI, like wifi settings, bluetooth and whatnot(not that it meant anything since I only had about 5 seconds). Then I left it shut off overnight, and the next day I turned it on, and it actually booted... This gave me a lot of time to back up every photo and video in a panic, and I still had a bit of time. First I thought it was bootlooping because the storage was full, so I uninstalled a lot of apps, and moved about 7GB of data onto my PC. Since the problem kept going, I left it overnight once again to retrieve any more data I needed(right now there's still data on it that I need like 2FA tokens and passwords).
By the way the amount of time I was able to spend in the device was about 5 or 8 minutes before it shut off.. Maybe even more, I had time to move the whole gallery onto my PC and still had time. And the second time I had access to it was just recovering more data, that time I also thought of enabling "OEM Unlock" but I decided not to(like an idiot).
This time though I did not wait till the phone restarted on its own, rather the battery fully discharged at 0%. And that put a somewhat permanent "Empty battery logo" on my recovery UI(the one that uses ADB). I can still access ADB, like the menu works it's just that I'm going blind into it, I can click volume down and select options, it's just that I can't see what I'm clicking. I tried booting it the 3rd time, now in even worse condition than before and now it's fully bricked the whole battery system, because meanwhile I was waiting for it to "do it's thing again" so I can access it I decided to charge it. It 100% had enough time to charge to full battery, yet the phone still thinks the battery is empty and wont show me the Recovery UI. And when I manage to get to the Lock Screen the battery shows 2% and there's absolutely no way it's that low. I slept a good hour waiting for it to charge, and that should be at least 70 - 90%.
Right, so I'm thinking it's either a bad battery connector or a faulty temperature sensor that's making the phone crash, because I can only access it once and that's when it fully cools down, since there's nothing going on in it anyway when it's dead. And later when it heats up it crashes.?
But then again, accessing it like 10 or 20 minutes after it naturally shuts off only gives me about 2 or 3 extra seconds when it fully boots even though being cool to to the touch. And leaving it overnight gives me minutes of time.(if)
Right now I have no idea if I will be able to access it ever again, so if I do I'm backing up my tokens and turning "OEM Unlock" on so I can flash it or factory wipe it. And if I don't, my question is.. Is there anything I can do to save this mf phone? Since I don't even know if I have the right idea to why it could be doing this in the first place, and if I can't turn on "OEM Unlock" I can't even factory reset it properly.
I've tried using ADB to pull files, and just use shell, but I can't due to Errors, I also can't boot a custom recovery without OEM. Shutting it off before it shuts off also doesn't do anything.
Click to expand...
Click to collapse
ADB is useless at this stage, through the stock recovery.
By enabling OEM unlock, but not binding your Mi account, to start the unlocking process, it´s also useless, per se.
You can´t flash any partition through fastboot, if the bootloader is locked, by enabling OEM unlock, it´s not enough to.
Try booting to stock recovery, you can wipe your data/factory reset, in case this may help.
But, probably, the issue is with the battery or the battery connector, pay attention to the charger time, and test if the charge level is correct.
Just in case you need to power off your device, you may connect to the PC while you press the volume down button, you´ll get fastboot mode, then disconnect the cable to the PC, device will shut off itself, when the connection time expires, it may takes only seconds.
Tex2083 said:
Hello, so about 2 days ago from now, my device, while waiting for the bus started to bootloop for no known reason. Skipping into this weekend, I have tried almost everything to get it working without the risk of any data loss, unsuccessful I am here.
Right, so the main problem of the device is that it's very unpredictable, that being said, the device doesn't really have a consistent bootloop. First it started off with the usual, constant bootloop, and then when it got enough of that, it shut off, or I just put it into Fastboot mode to shut off, because it wouldn't stop bootlooping. The power button would always restart it. The loop would start at the start of the booting process(MI Logo) and end when the device would turn on the Lock Screen and then about 3 or 5 seconds later it would crash. Meaning that I can change any setting in the top UI, like wifi settings, bluetooth and whatnot(not that it meant anything since I only had about 5 seconds). Then I left it shut off overnight, and the next day I turned it on, and it actually booted... This gave me a lot of time to back up every photo and video in a panic, and I still had a bit of time. First I thought it was bootlooping because the storage was full, so I uninstalled a lot of apps, and moved about 7GB of data onto my PC. Since the problem kept going, I left it overnight once again to retrieve any more data I needed(right now there's still data on it that I need like 2FA tokens and passwords).
By the way the amount of time I was able to spend in the device was about 5 or 8 minutes before it shut off.. Maybe even more, I had time to move the whole gallery onto my PC and still had time. And the second time I had access to it was just recovering more data, that time I also thought of enabling "OEM Unlock" but I decided not to(like an idiot).
This time though I did not wait till the phone restarted on its own, rather the battery fully discharged at 0%. And that put a somewhat permanent "Empty battery logo" on my recovery UI(the one that uses ADB). I can still access ADB, like the menu works it's just that I'm going blind into it, I can click volume down and select options, it's just that I can't see what I'm clicking. I tried booting it the 3rd time, now in even worse condition than before and now it's fully bricked the whole battery system, because meanwhile I was waiting for it to "do it's thing again" so I can access it I decided to charge it. It 100% had enough time to charge to full battery, yet the phone still thinks the battery is empty and wont show me the Recovery UI. And when I manage to get to the Lock Screen the battery shows 2% and there's absolutely no way it's that low. I slept a good hour waiting for it to charge, and that should be at least 70 - 90%.
Right, so I'm thinking it's either a bad battery connector or a faulty temperature sensor that's making the phone crash, because I can only access it once and that's when it fully cools down, since there's nothing going on in it anyway when it's dead. And later when it heats up it crashes.?
But then again, accessing it like 10 or 20 minutes after it naturally shuts off only gives me about 2 or 3 extra seconds when it fully boots even though being cool to to the touch. And leaving it overnight gives me minutes of time.(if)
Right now I have no idea if I will be able to access it ever again, so if I do I'm backing up my tokens and turning "OEM Unlock" on so I can flash it or factory wipe it. And if I don't, my question is.. Is there anything I can do to save this mf phone? Since I don't even know if I have the right idea to why it could be doing this in the first place, and if I can't turn on "OEM Unlock" I can't even factory reset it properly.
I've tried using ADB to pull files, and just use shell, but I can't due to Errors, I also can't boot a custom recovery without OEM. Shutting it off before it shuts off also doesn't do anything.
Click to expand...
Click to collapse
Hey there. Was you issue fixed? I had somewhat of a similar issue. My phone did the same bootloop in two different days. First I thought it was some error after update. I didn't bother. It happened once again and after few times of crashing at lockscreen, it actually booted and I was able to use it for a day. I thought of backing up my stuff but didn't give much attention. Now it have happened once again and this time it is never getting into usable boot. If the battery is sufficient enough, it'll go into lockscreen and crashes repeatedly. Then soon it just crash after the MI Logo and the three loading dots. Safe mode does the same. It boots into lockscreen at times but the safe mode symbol is not seen.
I read you were able to get your data out of it. Did you resolve the issue?