Hello!
I currently am running Jelly Beans ROM Build 8 on my phone and I have come across a strange problem. What I love about this phone is that, unlike my previous phone, when I would answer phone calls and put the phone to my face, the screen would black out/go to sleep so I don't accidentally end the calls with my cheek (with my previous phone I was constantly doing that). However, for some odd reason, if I answer/ignore a call, the sensitivity of the light sensor (or whatever it is called that would it on the top right corner of my phone that would help black out my screen once I put my face to it) is still on like I am in a phone call mode. For example, I go to text and my thumb gets too close to the sensor and the screen blanks out. I have to unlock it and in the process the screen blanks out. If I keep my fingers away from the sensor, it works fine, but I am so confused on why this screen sleep sensitivity continues. If I reboot my phone, it's fine and back to normal, but I don't want to keep doing that every time I answer a call or ignore it. Has anyone come across this problem or can aid me in finding out how to fix it?
Thank you! Any help would be appreciated!
Bump - anyone have any suggestions? Thanks!
Related
Does anyone know if there is an issue with the proximity and light sensors in the Samsung Focus v1.3? Neither of them work on mine.
When I go into Diagnosis, the Proximity Sensor test shows XXX where the detection value would be, and the light sensor says "Val: 0000" in red where the ambient light value would be.
This means whenever I make a call, I have to hit the sleep button on the phone to turn the screen off, lest I accidentally press buttons on it with my ear while I'm talking.
All other features and functions of the phone work just fine. I've dropped it once, but the Prox/Light sensor issues started occurring before that.
Any assistance would be appreciated.
Might be a hardware issue i have the same problem, i tried to fix it by installing the factory ROM. No luck. I'm gonna bring it back to rogers to see if i can get it fixed :\
Similar problem
My phone will go to blank screen as soon as I hit "Answer" or for outgoing whet I tap "Call" so I can't put on the speakerphone or hangup. All butons and functions are disabled. I have to remove the battery to reset the phone or wait for the caller to hang up. On calling "VoiceMail" it just goes on and on before hanging up so removing the battery works faster and restarting the computer.
I have tried to adjust the proximity indicator as I read on another forum but it doesn't seem to make any difference. I have to add that this seems intermittent and sometimes it works normal and sometimes not.
Maybe "dropping it" has something to do with it. One forum said customer service wanted him to do a hard reset which I assume is the only way to get rid of the Mango update or any apps installed that may be a contributing factor. If anyone has any ideas let us know.
I've got an intermittent problem - sometimes when I wake the phone up, the touch screen doesn't work. It happens when I wake it up with the power button, when someone calls, or when an alarm wakes up the screen. That means when the problem happens, I can't answer the call, or turn off the alarm (sometimes locking the screen and waking it up immediately works).
It doesn't seem to be affected by whether or not the phone is or has been charging, whether it's been in my pocket or the temperature of the device. I've not been able to discern a pattern at all. Once the phone is unlocked and the touchscreen is working though, it works perfectly. The problem never returns while I'm using it, only if I lock it, and only sometimes.
If I leave the screen on while touch is unresponsive, I can tell when it is responsive to touch again by a line that quickly flashes along the top edge of the screen. At that point, the screen operates entirely normally.
In what may be a related item, when I'm on a call, sometimes the proximity sensor doesn't work properly and the screen turns back on and starts working. I get off the call and find my phone in a different app.
Does the Nexus 5 use the proximity sensor while the screen is off as a way to weed out unintended touches while the phone is in a pocket?
I'm going to try and store it face up over the next couple of weeks and see if the problem continues, but I was hoping that someone might have some insight.
About the phone:
I cracked the screen over the summer and had it replaced, but I didn't have any issues with it at all until I installed Lollipop. 5.0.1 hasn't made a difference
Hi all,
When I'm using my month old Nexus 5 it will just randomly kick me back to the lock screen, sometimes I can just unlock it and keep on trucking but sometimes it will just immediately lock again or it will work for a couple of seconds and then re-lock. Once its in this state even a reboot doesn't always help and about the only thing I can do is get into recovery mode and re-flash it again. I used the Sensor Box app and have noticed that the light sensor is always reading zero, and I'm not sure if this is part of the issue?
This was happening on the PA Alpha, Stock 5.0.1 and since I was still having the issue I flashed back to 4.4.
The weird thing is that my phone had been fine for the 3 weeks or so I had it before hand. I flashed lollipop on it less than an hour after I took it out of the box and it had been running smoothly up until yesterday.
So a few questions:
Is there anything I can try to fix ir?
Can I use debugging to see what is causing the screen to lock?
Is this likely to be a hardware issue?
If it is, is there anything I will need to do to make sure I keep my warranty?
Any help is very much appreciated.
Bump with some other information:
I don't think its the light sensor, I tried using the phone in a pitch black room last night and the same thing was constantly happening, there was something else odd happening though.
From the restore of 4.4 I was on the "Select language" screen, whilst I could swipe and roll the various language options up and down the moment I presses "Next" the phone locked, if I left the phone on this screen eventually the screen would automatically lock and then it would keep locking itself constantly again.
Also, just for total clarification by "lock" I meaning "return to lock screen" not freeze up and become unresponsive.
When i receive a phone call the screen turns off when i put it to my face, but when i move it away the screen never turns back on. I can't hang up the phone i end up having to restart the whole damn thing. Anyone else experienced this?
Yes I have the same issue going on now. I'm trying to see if there's some kind of manual over-ride or if the phone can cycle the screen on and off with just the side button / power button click alone. Would be fantastically helpful.
Mine is not dirty, it is broken, I have tried cleaning it with no avail.
I'm assuming I'm holding the phone wrong and the proximity sensor is allowing touches. When the other party couldn't hear me I saw that I was no longer even on the phone screen anymore, and couldn't figure out how to get back before they hung up. For anyone not having this problem or figured out how to fix it: Do you hold your phone a certain way, is it touching your face, away from your face. How far away?
Happend to me recently. Try to put the phone to ear by speaker first (where sensor is).