Cracked Screen!! Please Help... - Asus Transformer TF700

Hey Guys,
My tablet slipped out of my bag this morning and I cracked the screen :crying: ... I've been googling around for any form of screen repair / replacement but I couldn't find much on google... what are my options now?

Just to add some details, the touch screen still works & I did not notice any distortion in the colours... so it might just be a case of broken screen.

Gigacross said:
Hey Guys,
My tablet slipped out of my bag this morning and I cracked the screen :crying: ... I've been googling around for any form of screen repair / replacement but I couldn't find much on google... what are my options now?
Click to expand...
Click to collapse
I have a cracked screen too... I had it in a backpack without it's case, not my proudest moment. I've been looking around trying to find a repair place, but the only thing I've found is this place in San Diego that repairs Asus products. I emailed them asking for a quote, but didn't get a response back. Here's the link: http://www.sandiegopchelp.com/services/tablet-repair/asus/

I think I remember it being about $250 at the Asus repair center. Unfortunately you can't get a quote without sending it in and being held hostage with the shipping charges to get it back if you elect not to repair.
If you bought it at Best Buy the geek squad may have options??
Are you past the 90 days to get a Square Trade warranty?
Good luck.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

jonnybsay said:
I have a cracked screen too... I had it in a backpack without it's case, not my proudest moment. I've been looking around trying to find a repair place, but the only thing I've found is this place in San Diego that repairs Asus products. I emailed them asking for a quote, but didn't get a response back. Here's the link: http://www.sandiegopchelp.com/services/tablet-repair/asus/
Click to expand...
Click to collapse
I'm based in Australia and I just called Asus, they told me the repair would be above $300 which is more than half the price of the tablet and I have to send it to Sydney plus I have to pay for the shipping.
clenz said:
I think I remember it being about $250 at the Asus repair center. Unfortunately you can't get a quote without sending it in and being held hostage with the shipping charges to get it back if you elect not to repair.
If you bought it at Best Buy the geek squad may have options??
Are you past the 90 days to get a Square Trade warranty?
Good luck.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
I think luck ran out on me ... I'm definitely past the 90 days and you're right about Asus holding me hostage with shipping...
I came across this site: https://www.laptopscreen.com/English/model/ASUS/TRANSFORMER~TF700T~TABLET/ Is it legit?

Gigacross said:
I'm based in Australia and I just called Asus, they told me the repair would be above $300 which is more than half the price of the tablet and I have to send it to Sydney plus I have to pay for the shipping.
I think luck ran out on me ... I'm definitely past the 90 days and you're right about Asus holding me hostage with shipping...
I came across this site: https://www.laptopscreen.com/English/model/ASUS/TRANSFORMER~TF700T~TABLET/ Is it legit?
Click to expand...
Click to collapse
They're on Google+
Looks legit...lot of info on the G+ page.
One of their customer feedbacks said "happy with $62 over $300 for a Toshiba tablet screen replacement"

Busted scrn
Here in the usa if it happened in your automobile its possible that insurance would pay to replace / repair it
thats just a thought for you....
I repair cracked ipads / iphones but i dont have a source yet for the 700 screens or id send one to you. It also takes a bit of experience - skill - tools to replace a screen right - its beyond easy to cause more damage to the device removing the old one if you are not experienced in doing it.
Its gorilla glass...you cant repair it.....it must be replaced
yes its just the outter cover over the actual display, they are seperate frm each other
it has to be replaced in a hi tech cleanroom.....one spec of dust on that display when applying the new glass and your screwed.....
Worst case scenario.....buy a new one and put the cracked one on ebay for half price

Thats OK said:
They're on Google+
Looks legit...lot of info on the G+ page.
One of their customer feedbacks said "happy with $62 over $300 for a Toshiba tablet screen replacement"
Click to expand...
Click to collapse
Thanks, I'll be sure to check out their Google+ Page
android-samurai said:
Here in the usa if it happened in your automobile its possible that insurance would pay to replace / repair it
thats just a thought for you....
I repair cracked ipads / iphones but i dont have a source yet for the 700 screens or id send one to you. It also takes a bit of experience - skill - tools to replace a screen right - its beyond easy to cause more damage to the device removing the old one if you are not experienced in doing it.
Its gorilla glass...you cant repair it.....it must be replaced
yes its just the outter cover over the actual display, they are seperate frm each other
it has to be replaced in a hi tech cleanroom.....one spec of dust on that display when applying the new glass and your screwed.....
Worst case scenario.....buy a new one and put the cracked one on ebay for half price
Click to expand...
Click to collapse
I remember seeing an Asus warranty card that says drop and spill over damage for the Asus TF700T, I have misplaced the card, is there any chance that Asus have that sort of warranty cover?

In the event that I cannot find a 3rd party who is willing to fix my tablet, I found a site: http://www.ifixit.com/Teardown/Asus+Transformer+Infinity+TF+700+Teardown/10306/1 that shows how to teardown a TF700 tablet. I'm just throwing this out there just in case people need similar resources.

Related

TF300 Screen Replacement

Hi all,
I may get my mother-in-laws broken 24Hr old TF300 with a broken screen to attempt repair, However cannot find any place to buy a replacement screen.
In Australia the Screen costs $250 according to the local sub-contractor for Asus. Asus don't repair the tablets in-house they have to be shipped to Sydney.
Anyone know of anywhere to buy online as yet? As that is twice the price I have seen quoted for the US.
Bill
Maniac_au said:
Hi all,
I may get my mother-in-laws broken 24Hr old TF300 with a broken screen to attempt repair, However cannot find any place to buy a replacement screen.
In Australia the Screen costs $250 according to the local sub-contractor for Asus. Asus don't repair the tablets in-house they have to be shipped to Sydney.
Anyone know of anywhere to buy online as yet? As that is twice the price I have seen quoted for the US.
Bill
Click to expand...
Click to collapse
Found 2 sellers @Ebay:
http://www.ebay.com/itm/Asus-EeePad...?pt=GPS_Screen_Protectors&hash=item3a7725420f
http://www.ebay.com/itm/Asus-EeePad...?pt=GPS_Screen_Protectors&hash=item3f19e23600
Thanks, yeah my wife found these after I posted. But already has the ****s with her Mum over this as she was stipulating I would have to be her Tech Head slave, even more than I am already.....
What happened?
Maniac_au said:
Thanks, yeah my wife found these after I posted. But already has the ****s with her Mum over this as she was stipulating I would have to be her Tech Head slave, even more than I am already.....
Click to expand...
Click to collapse
At the end what happened? Did you bought that screen from eBay? Was it difficult to replace?
Thanks for your feedback, I broke my screen 2 weeks ago and Im facing the same problem.
What about the TF700 gorilla glass. Is there any posibility?
jdsvec said:
What about the TF700 gorilla glass. Is there any posibility?
Click to expand...
Click to collapse
Ooooh, I'd totally love to replace the glass I have to some GG2

[Q] Screen Repair Services

I broke my TF300 screen and the screen is cracked and unresponsive. I was wondering if there are any websites where I could mail my tablet in and get it repaired, or just take it into a store in NYC and get it repaired. I would use the ASUS service but they quoted me $250 and considering I bought the tablet for 300, its not worth it to me.
engsoccerfan said:
I broke my TF300 screen and the screen is cracked and unresponsive. I was wondering if there are any websites where I could mail my tablet in and get it repaired, or just take it into a store in NYC and get it repaired. I would use the ASUS service but they quoted me $250 and considering I bought the tablet for 300, its not worth it to me.
Click to expand...
Click to collapse
You don't think you're up to the task? Scores of amateurs have resorted to self-help and passed the test with flying colors. Ain't that hard, just some patience.

[Q] Repair or replace?

My N5 has a cracked screen (just the outer glass -- not the screen itself) and at my age I no longer have the eyesight, dexterity, or patience to do the repair myself. So I am looking at taking it to a repair shop and expect a sizable charge to replace the screen.
So if it's going to cost close to $200 for the repair, maybe I should just order a new one. Mine is a 32Gb, but I would be just as happy with a 16Gb model for $350 (I only got the 32Gb because that was what was still in stock on release day). I could then sell my cracked N5 to someone who could do the repair on the cheap and either have themselves a very nice phone or could resell it.
What could I get for a white 32Gb N5 with cracked front glass? $100? Maybe $150?
Searching around Ebay it looks like people are getting $150-180 for the 32GB model with a cracked screen. Just the screen seems to cost $130-$150, but I would take it to the repair shop and see what they would charge before making a decision.
What country are you in? Look for an LG repair store, they will do it for around $110 if I am not mistaking.
raptir said:
Searching around Ebay it looks like people are getting $150-180 for the 32GB model with a cracked screen. Just the screen seems to cost $130-$150, but I would take it to the repair shop and see what they would charge before making a decision.
Click to expand...
Click to collapse
The only convenient repair shop wants $225, so I'll just go ahead and order a new one and then see what I can get for the cracked one.
Call LG I'm sure they will charge less than 200.
Supposedly lg charge 150 believe
Sent from my Nexus 5 using xda app-developers app
rochrunner said:
The only convenient repair shop wants $225, so I'll just go ahead and order a new one and then see what I can get for the cracked one.
Click to expand...
Click to collapse
$225 is crazy, surely an official LG centre will charge less
Alex
rochrunner said:
The only convenient repair shop wants $225...
Click to expand...
Click to collapse
Must be REALLY convenient.
With the price of the Nexus 5, I think the cost of the repair is almost pointless...
Even if you don't quite break even with selling the broken one on eBay, you'll have a brand new device with a full warranty and one that wasn't dropped, opened and reassembled. I think you've made the right choice!
surrealjam said:
With the price of the Nexus 5, I think the cost of the repair is almost pointless...
Even if you don't quite break even with selling the broken one on eBay, you'll have a brand new device with a full warranty and one that wasn't dropped, opened and reassembled. I think you've made the right choice!
Click to expand...
Click to collapse
Yeah, I didn't realize that having a phone with a cracked screen is actually considered "cool" in some circles, so the ones going on eBay will probably not be repaired. This will work out OK for me and I'll end up with a new phone as you said.
Repair it !!
rochrunner said:
My N5 has a cracked screen (just the outer glass -- not the screen itself) and at my age I no longer have the eyesight, dexterity, or patience to do the repair myself. So I am looking at taking it to a repair shop and expect a sizable charge to replace the screen.
So if it's going to cost close to $200 for the repair, maybe I should just order a new one. Mine is a 32Gb, but I would be just as happy with a 16Gb model for $350 (I only got the 32Gb because that was what was still in stock on release day). I could then sell my cracked N5 to someone who could do the repair on the cheap and either have themselves a very nice phone or could resell it.
What could I get for a white 32Gb N5 with cracked front glass? $100? Maybe $150?
Click to expand...
Click to collapse
Authorized and official Lg service center will charge you $150 or less for repairing it.Call Lg help desk once before you are making your decision.

Broken screen - what to do?

Hi there, my Nexus 5 fell down on the screen yesterday and it broke throughout the entire screen. It fell from less than 1ft of height which is ridiculous as I had previous Samsung phones fall down from a higher distance and came out with bare scratches. What is my best repair solution? I hear taking it to LG is the best bet and that it costs about $150, does anybody have the accurate price for the screen repair and the shipping they charge for me to send it? I hear I send them the phone and then they run a diagnostic then reply back to me with a repair fee and ask me if they should go through with it, how is the payment made? Hope you guys can help out, thanks.
daLareid said:
Hi there, my Nexus 5 fell down on the screen yesterday and it broke throughout the entire screen. It fell from less than 1ft of height which is ridiculous as I had previous Samsung phones fall down from a higher distance and came out with bare scratches. What is my best repair solution? I hear taking it to LG is the best bet and that it costs about $150, does anybody have the accurate price for the screen repair and the shipping they charge for me to send it? I hear I send them the phone and then they run a diagnostic then reply back to me with a repair fee and ask me if they should go through with it, how is the payment made? Hope you guys can help out, thanks.
Click to expand...
Click to collapse
I think you got it about right... That's pretty much how it works. Payment would be made with a credit card.
I'm sure someone who has more knowledge on dealing with LG or has had a screen replacement done already will chime in.
Personally I would just do it myself. The N5 is setup to be easily taken apart and have parts easily replaced.
Not to mention that you can get the parts cheaper than what the repair would cost you and the time involved in replacing it yourself will be much faster than the whole sending it in for a repair process.
Then again... You do whatever is more comfortable for you.
Take a look here for some reference - http://forum.xda-developers.com/google-nexus-5/general/how-to-fix-google-nexus-5-screen-t2542873
Nexus 5 Screen Replacement - Frame Exchange + Dis…: http://youtu.be/jQS618ayL5w
xdrc45 said:
I think you got it about right... That's pretty much how it works. Payment would be made with a credit card.
I'm sure someone who has more knowledge on dealing with LG or has had a screen replacement done already will chime in.
Personally I would just do it myself. The N5 is setup to be easily taken apart and have parts easily replaced.
Not to mention that you can get the parts cheaper than what the repair would cost you and the time involved in replacing it yourself will be much faster than the whole sending it in for a repair process.
Then again... You do whatever is more comfortable for you.
Take a look here for some reference - http://forum.xda-developers.com/google-nexus-5/general/how-to-fix-google-nexus-5-screen-t2542873
Nexus 5 Screen Replacement - Frame Exchange + Dis…: http://youtu.be/jQS618ayL5w
Click to expand...
Click to collapse
Appreciate your reply, I did some digging around about a DIY repair and apparently the screens are going from 150 to over 200 usd, and from what I hear the repair from LG costs about 150 and you should get the original screen, I read that the ebay screens could be chinese fake and not good. Thanks for the tip though, I will wait for some more replies then decide which is my best course of action.
daLareid said:
Appreciate your reply, I did some digging around about a DIY repair and apparently the screens are going from 150 to over 200 usd, and from what I hear the repair from LG costs about 150 and you should get the original screen, I read that the ebay screens could be chinese fake and not good. Thanks for the tip though, I will wait for some more replies then decide which is my best course of action.
Click to expand...
Click to collapse
i'm using ebay screen and it's still good quality. no dead pixel or defects. and it cost about 70$. if you want it with the whole frame, then it's 100$. plus it's not hard to open up the Nexus 5. everything is fit in there like legos. though you would be out of a warranty if you replace yourself.
Khant said:
i'm using ebay screen and it's still good quality. no dead pixel or defects. and it cost about 70$. if you want it with the whole frame, then it's 100$. plus it's not hard to open up the Nexus 5. everything is fit in there like legos. though you would be out of a warranty if you replace yourself.
Click to expand...
Click to collapse
Mind linking me to the the $100 one please?

[Q] Where can I buy an offical screen (UK) WARNIGN - Avoid Cheap Screens from ebay

Hey,
I purchased a new screen for my nexus 5 as my old phone screen had cracked after dropping on concrete (god damn Flintstones). The screen was easy enough to fix but the quality was terrible. The colours were all off eg reds were faded, greens were dark and greys had a purple hue around it, and the matt feel of the original was black nexus 5 was not there, just a cheap plastic finish. I also forgot to add, the screen would only respond to touch once picked up. So yeah it was kinda terrible.
https://www.youtube.com/watch?v=dIxvxOvGg3Q
You can see from the video there screen was faulty.
I want to buy another screen when the ebay seller refunds me for this shoddy screen.
This screen cost me £80 from ebay and came with Screen, Digitizer and Plastic Frame. I want this to also be a warning to people when buying a new screen, you might get a duff one or poor build quality.
I'm not bothered how much it will cost, I just want it to work and look good. Does anybody have a link to a respectable and reliable source for an official screen with frame for my Nexus 5?
Try aliexpress .... Have bought my nexus 5 battery from the same.... You get both original and knockoff from there....
Sent from Dilli
rohit25 said:
Try aliexpress .... Have bought my nexus 5 battery from the same.... You get both original and knockoff from there....
Sent from Dilli
Click to expand...
Click to collapse
wow its so cheap!
I dropped and smashed my N5 a little while back and was put off buying a screen online after reading about shoddy quality ones. Ended up sending it to SBE, LG's repair partner.
Cost me £120 but they did a sterling job, it's as good as new, a really good quality screen, and at only 40 quid more than some of the screen units I'd seen online I thought that was pretty good. Warranty is still valid after using them as well.
benj! said:
I dropped and smashed my N5 a little while back and was put off buying a screen online after reading about shoddy quality ones. Ended up sending it to SBE, LG's repair partner.
Cost me £120 but they did a sterling job, it's as good as new, a really good quality screen, and at only 40 quid more than some of the screen units I'd seen online I thought that was pretty good. Warranty is still valid after using them as well.
Click to expand...
Click to collapse
only £120? They quoted me £160
Hmm, strange... this was only the beginning of June as well. Seems like a lot to have put their prices up by in such a short time.
Did they say there was anything else wrong with it? My original estimate was £105, which went up when they actually quoted as they added a new front-facing camera to the quote. I hadn't asked for that but didn't complain as I just wanted my phone back by this point
Generally I was pleased with the outcome but their communication is pretty bad.
benj! said:
Hmm, strange... this was only the beginning of June as well. Seems like a lot to have put their prices up by in such a short time.
Did they say there was anything else wrong with it? My original estimate was £105, which went up when they actually quoted as they added a new front-facing camera to the quote. I hadn't asked for that but didn't complain as I just wanted my phone back by this point
Generally I was pleased with the outcome but their communication is pretty bad.
Click to expand...
Click to collapse
Weird. They haven't even seen the phone yet. Only the glass is broken and the screen is working.
Could you tell me to whom did you write? email etc? I would be ok with 105 for replacement.
No problem, I emailed [email protected] saying...
Hi there, I would like to enquire about the cost of replacing a cracked screen on an LG Nexus 5, please.
What is the expected turnaround?
Click to expand...
Click to collapse
And they replied...
Thank you for your email, we can confirm that we are able to offer repair support on your google Nexus 5 and based on the information provided we estimate that the price for this repair will be £105.28 including delivery and processing charges. If you would like to send the faulty Google Nexus for repair please send to SBE LTD, Unit A2, Beaver Industrial estate, Beaver Road, Ashford, Kent, TN23 7SH. You will need to enclose a letter giving details of your name, return address, contact number and nature of the fault. We recommended that the package is sent via a traceable method, eg recorded or special delivery. The handset should be returned within 7-14 working days by Royal Mail Recorded Delivery.
Click to expand...
Click to collapse
benj! said:
No problem, I emailed [email protected] saying...
And they replied...
Click to expand...
Click to collapse
Same email address and I got -
Good afternoon,
The approximate cost for the repair to the front screen for an LGD821 (Nexus 5) would be £156.00 including UK shipping & VAT.
However, please note that this is only an estimate as we cannot guarantee the price until we have been able to assess the damage.
In order to book the repair, we will require the IMEI number of the handset. This can be found on the box your unit came in or by dialing *#06# from the handset (if possible). Alternatively this can be found on the sim tray. If you are still unable to obtain the IMEI number, please contact your network provider who may be able to assist.
If there is any further information you need or you would like to arrange a booking, you can contact us by calling 01233 277053.
Alternatively, please complete the details below and we will arrange a repair booking:
Quite a price hike! Maybe there's a shortage of screens and a surplus of clumsy Nexus 5 owners...?
benj! said:
Quite a price hike! Maybe there's a shortage of screens and a surplus of clumsy Nexus 5 owners...?
Click to expand...
Click to collapse
Hahaah clumsy owners more likely. The screen prices are dropping from what I can see.

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