Messaging issues in a Lenovo Ideaphone K860 - General Questions and Answers

I've recently bought a Lenovo K860 from Bangalore, India. There were two issue.
1. After every SMS our service provider (TATA Docomo, India) sends a pop up message stating the charges for your last call/message. This message comes up with gibberish letters, completely UN-readable. I've called up Lenovo Customer Service and explained the problem to them. Now they are coming up with a patch to fix this issue.
2. Trying to send TEXT messages to another user is becoming a pain. When I try sending a text message, sometimes it just displays "Sending" and had to wait for a long time before it fails to send. When I try again to resend it, it eventually gets sent. Now this is happening quite frequent. I didn't face this problem when I had used the same sim card on any other phone.
Question: Is it a network problem?
Or is there a problem with my OS?
My guess would be.. it cannot be a network issue since I've tried using the same service provider on another phone. I think it would either be a software (OS) issue or settings. If someone can help me sort this out, I'd really be grateful and very much appreciated.

Can someone help/suggest?

reply
Any other help?

jasechiu said:
I've recently bought a Lenovo K860 from Bangalore, India. There were two issue.
1. After every SMS our service provider (TATA Docomo, India) sends a pop up message stating the charges for your last call/message. This message comes up with gibberish letters, completely UN-readable. I've called up Lenovo Customer Service and explained the problem to them. Now they are coming up with a patch to fix this issue.
2. Trying to send TEXT messages to another user is becoming a pain. When I try sending a text message, sometimes it just displays "Sending" and had to wait for a long time before it fails to send. When I try again to resend it, it eventually gets sent. Now this is happening quite frequent. I didn't face this problem when I had used the same sim card on any other phone.
Question: Is it a network problem?
Or is there a problem with my OS?
My guess would be.. it cannot be a network issue since I've tried using the same service provider on another phone. I think it would either be a software (OS) issue or settings. If someone can help me sort this out, I'd really be grateful and very much appreciated.
Click to expand...
Click to collapse
China based mobiles have this issue

prasad12ka4 said:
China based mobiles have this issue
Click to expand...
Click to collapse
Update: Took the phone to a Service Center a week back, the issue was immediately escalated to the higher up. Got a new Software Update yesterday, now the phone is working like a charm.
I somehow do not regret buying this phone. This is a trivial issue. Now no issues whatsoever. PERFECTO!!!

Rctophobbby said:
Any other help?
Click to expand...
Click to collapse
No other issues. Thank you. But one Amazing phone this K860 is. Just had a trivial issue.

Related

SMS arrives late

Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Its probably a network issue... I dint have any issues as such...
I would also think that this is most probably a network issue. Maybe it would be worth trying a different radio?!
laft2k said:
Does anyone else have the problem where SMS arrive much later than they were sent? I have been experiencing this quite regularly. They usually come through when I turn the screen back on. Can anyone think why this is happening. Its as if the device isnt waking up to let me know there is a SMS.
Thanks
Matt
Click to expand...
Click to collapse
Hmm, did you pay the sms mailman enough?
Hmm I haven't had problems with lates SMS, but I have had problems with text messages being so long in length that it seems that the inbox cuts the rest off... don't know why though
YES - I've had the exact same issue and it's driving me crazy. I get text messages delivered at 2am that were sent at 2pm. And it appears completely random - I can send myself a text message and it arrives in a few seconds .. I can send another one a few minutes later and it arrives 6 hours later. Am gonna call Sprint because this is very annoying. Touch Pro for me - never had this problem prior to purchasing the TP.
Try advanced config and enabling "wake up on new sms".
I have already enabled wake on new sms. Seems really weird, happened again today.
I have only had this issue with Verizon sending to AT&T so i would think it is a translation issue
I had the same problem with my TP purchased i Norway. I went for a whole day without getting any sms'es and thougt that it was weird. So i turned my device on and off. And suddenly i got like 6 messages.. And after that I got some sms'es if i made a call or if i used gprs or 3g connections. Or if i turned my device on and off as mentioned. But it got so bad that i had to hard reset my device.. Realy annoying..
This was happening to me on my Fuze so I did a hard reset and now it is fine. I would suggest doing that. Be sure to backup anything important (pics, vids, etc.) before because they will be gone on a hard reset.
Well this set a new record for me - 2.5 hours on the phone with Sprint Technical Support .. but, am very happy to say the problem has been fixed.
FINALLY I was able to get to someone (Level 2 Tech) that was actually determined to fix the problem, even though we couldn't replicate it right away. Turns out it is a rare problem that they describe as a "traffic jam" in the routing to my phone, and they ran what they called the "Text Message Plunger" (no I'm not making this up!) - and it fixed it completely, and texts starting coming through instantly and no problems since. It seems this is a known problem, albeit a rare one.
But if your texts randomly show up hours late - this seems to be the problem. But I can tell you - no one in customer service or Tech Level 1 could even come close. In fact, with my initial attempt at Tech Level 1, she spent 5 minutes on the problem, then she apologized for the "nationwide outage", credited me $60, and said there was nothing they can do until that is fixed. Realizing this was BS - called right back and finally got to a Level 2 Tech who seemed much more interested in fixing the problem.
So would recommend calling and immediately trying to get to the higher tech support. I'm so glad they were able to fix it on their end rather than trying to get a new phone, or having to do a hard reset.

Strange incident - active call interrupted by busy signal

Hello everybody,
I recently had a very strange experience with my Vodafone VDA Compact GPS (this device is identical to HTC Trinity). I've talked to some friends of mine who know about mobile networks and Windows Mobile but it seems, I'm the only person who ever had this particular problem.
Here's what happened:
I had called a friend. He had picked up and we were talking so the call had already been established.
All of a sudden, during our conversation, I start hearing a busy tone from my phone. I'm still hearing my friend so the busy signal came out of nowhere parallel to the active call.
I check my phone display and it now shows two separate calls. First it says "Busy" and underneath this it shows the call with my friend (his name and the seconds counting).
In other words it looked as if my phone on its own accord had tried to call someone else during my call and was now getting a busy signal.
I asked my friend if he could hear the signal but he heard nothing.
Then the next strange thing happens. After 10 seconds of this then the phone software shows the call being finished. Meaning in the display I could see "Last call - my friend's name" and the "call" icon was back to green. I even tried pressing the "call" icon but nothing happens.
Only the call isn't really over. Although the display says otherwise, the call is still ongoing and I can talk to my friend for another 15 seconds or so before the actual call is suddenly interrupted.
In other words, the software is showing that the call is over but it really isn't. And the whole incident was caused by a busy signal that came out of nowhere.
After this incident I call customer support but they insist that I didn't call anyone else at the time.
As stated above, I've not been able to find anyone who has ever even heard about this particular malfunction let alone who could explain to me what might have been going on.
Has anyone here ever had the same or a similar experience or can anyone explain what might have happend?
I really hope somebody can help me out here.
/peter
Hmm, still no answers.
Maybe I should clarify my question. What I'm wondering is if anybody has experienced the same problem?
And/or if there's somebody out there who knows about these things whether this strange incident was most likely caused by a software malfunction on the device or any kind of network glitch....
I was told this forum is where the best of the best gather. So where do I find an answer if not here?

Text weirdness

i can send and receive text messages but when i send a message the recipient sees my number differently. it shows up as 13114803923875893750485 or some long ass number. anyone else have this?
I fixed this (temporarily) by unchecking "Send callback number" under SMS settings.
http://phandroid.com/2011/03/17/early-htc-thunderbolt-units-plagued-with-sms-bugs/
thanks, someone linked me to this. also that didn't work for me it still shows the sim number
Crimton said:
http://phandroid.com/2011/03/17/early-htc-thunderbolt-units-plagued-with-sms-bugs/
thanks, someone linked me to this.
Click to expand...
Click to collapse
Yeah, that's what I was about to link...
Weird issue... not the worst one the phone has though. There are some others that really need to be addressed.
Well, my text was from the 3G area I live in, to an individual in a 4G area, but they only have a 3G phone...
This happened to me for the first hour or so I had my phone on. I turned off my Eris and restarted my TB and problem fixed. I believe it has do with allowing your phone information to propagate through the system. If the porblem persists for longer than a day, I would get Verizon on the phone.
mia9516 said:
This happened to me for the first hour or so I had my phone on. I turned off my Eris and restarted my TB and problem fixed. I believe it has do with allowing your phone information to propagate through the system. If the porblem persists for longer than a day, I would get Verizon on the phone.
Click to expand...
Click to collapse
This worked for me. Thanks

Pop up "managed roaming" on the screen every 15 seconds

Hello everyone,
Let me submit here a problem that rots me life:I have a Xiaomi Mi4i and despite the updated 5.9.16, I have a problem with pop-up that appears every 30 seconds indicating the "Managed Roaming (Sub1) ....
sorry I'm not allowed to post a screenshot on this forum but you can see it folowing this link ( by replacing dashes by what is missing): h--p://w-w.hostingpics.net/viewer.php?id=168394Screenshot20150920200955.png
It is a message that tells you that your network operator you manually select from one of two sim cards is not captured and invites you to choose another manually or set to automatic mode.I'm forced to choose between cancel or ok to make disappear this message that highlights on the screen and causing interference on my running applications. Since I am in the border area, and that according to the side where I am of the border, there is always one of the two SIM cards no longer picks up the signal. I can not afford to let the sim cards in the automatic mode because roaming is too expensive and it's also the reason that made me choose this dual sim. Suddenly, the pop-up turns on the screen every 15 sercondes and it rots me, every time I pick up the phone I need to click cancel and it turns round. It annoys me so much that if I do not find a solution I'll have to buy another phone ... It's so stupid but I have no solution, I had the same problem with a MI2 2 years ago and I had to put it in a drawer ... I thought that since that time, problem had been resolved. But I can not be the one to meet this concern all the same! I tried everything without success.
I specify that I tried all possible versions miui and the problem is the same.
I think it is imperative that developers delete this message pop-up screen and simply leave the choice to seek a network from the notifications bar !!! I have a bottle thrown into the sea via the application "BUG" pending .. If someone has another solution waiting for the grace of an update includes a fix, I'd be eternally grateful to him ...
Please, can someone help me? I do not know what to do, this problem makes my phone unusable!
Yep, happens to me too. There are some weird bugs in MIUI.
mandarin91 said:
Yep, happens to me too. There are some weird bugs in MIUI.
Click to expand...
Click to collapse
Yes what a pity, I should have stayed on a standard model because Miui is for those who love having problems ....
This fuuccccck pop up....lost signal and then pop up simultaneous...how to delete forever this pop up
It's 2018 and the problem still here, but there's good news. I know it's an old thread, but this provides a possible solution. On Android 8, on the Available Networks screen, you can tap Choose Automatically and the problem stops, even if you are unable to connect to a network. Might also work for other android versions.
I have xiaomi a1 and still same problem.
If I put on automatic, phone will change to roaming network and I dont want that!
Im still on stock rom. If I take some custom rom will I have same problem.
Anybody know?????

SMS not sent in Poco X3 (karna) (Indian version)

Heyy Guys,
I'm creating this post after facing terrible issues and embarrassing situations because I can't send sms from my Poco X3. It's a new phone and barely a month old, and I've tried uninstalling updates for career services app, Google messages app rebooting the phone and what not!! Still rarely on some lucky day I can send sms and rest of the time I can't..!! It's really frustrating when you need to do online payment and need to send a verification text..!
Thankfully @Dandito from XDA forum replied to a thread for another poco phone and he said that
"The problem is existing only when the VOLTE service is enabled. Try to move on 3G only or just stop Volte under 4G and it will be ok. Unfortunately Xiaomi are using some specific technology for volte sms sending and the your network provider does not support it. The phone is trying to send SMS through SS7 instead of SIP protocol when VoLTE is enabled. I'm trying to find a hidden menu where I can eventually switch or choose a protocol but without success."
This fix worked for me miraculously therefore kudos to him for finding this..!! Respect+++++++ for this guy!!!
Now if anyone can find a fix for using volte and sending sms at the same time then please please do reply to this thread!! I'm trying my best to find a solution but your help would be great too!!
I did some tests and I have new findings..! Please hear me out!
I can't send sms from my sim in poco x3 when volte is on!!! And when it's off then also rarely it works... sometimes I can't receive any otp on this phone!!
Do note that this idea 4g sim works perfectly and can send and receive sms in my realme 1 with volte on !
Now other sim cards work perfectly in my poco x3!! I tried everyones sim in my house and it worked fine..!!
Now if I complain to idea people then they'll say that it works well on another phone so please complain to phone company..!
And if I go to poco then they'll say that change your simcard as other sim works fine!!!
I'm genuinely tired and frustrated and I get heavy embarrassed while making online payments and imp work stuff!! Sending and receiving SMS is fundamental and necessary and this is barely a month old device!!!
Guys any suggestions would be heavily appreciated
I use Volte on both my SIMS and send SMS normally. Jio and Vi (Vodafone Idea).
Alrich said:
I use Volte on both my SIMS and send SMS normally. Jio and Vi (Vodafone Idea).
Click to expand...
Click to collapse
Lucky man..!! But wait! Which rom do you have?
krutangdesai said:
Lucky man..!! But wait! Which rom do you have?
Click to expand...
Click to collapse
Regular stock ROM that came with my phone.
MIUI 12.0.8. Are you sure this is an actual problem that exists or something wrong particularly with your device. I haven't heard of anyone having this problem of being unable to send SMS while on VoLTE. I have multiple devices and multiple providers and they work fine on all of them too.
I did some tests and I have new findings..!! Please hear me out!
I can't send sms from my sim in poco x3 when volte is on!!! And when it's off then also rarely it works... sometimes I can't receive any otp on this phone!!
Do note that this idea 4g sim works perfectly and can send and receive sms in my realme 1 with volte on !
Now other sim cards work perfectly in my poco x3!! I tried everyones sim in my house and it worked fine..!!
Now if I complain to idea people then they'll say that it works well on another phone so please complain to phone company..!
And if I go to poco then they'll say that change your simcard as other sim works fine!!!
I'm genuinely tired and frustrated and I get heavy embarrassed while making online payments and imp work stuff!! Sending and receiving SMS is fundamental and necessary and this is barely a month old device!!!
Guys any suggestions would be heavily appreciated
Well since your steps of troubleshooting have failed to reach a singular conclusion, I have a feeling that something got messed up during original pairing of your phone and that particular SIM card.
One test says your phone is fine because other SIMS do their job just fine.
Other test says your SIM is fine because if you put it in another phone and they do their job fine.
Which leads me to one conclusion. There is some kind of pairing glitch with that particular SIM and your phone.
I have only a few suggestions. And you might want to do them ANYWAY.
1: Go to Idea (now Vi) showroom, ask for a replacement SIM. You don't need to explain to them why you need it. Just say it doesn't work or it's scratched. Don't tell them about it working on other phones etc. New SIM costs around 30 - 100 depending if they follow official process or want money in their pockets. Activates within 4 hours with the same plan but OTP will not work for 24 hours.
2: In the meanwhile or if you can't get a replacement SIM use Isopropyl alcohol and clean the current SIM you have.
3: Factory reset your phone WITHOUT your SIM inside and set it up fully without the SIM. (Make sure you remove your Google Account before the Factory Reset.)
4: Last if all else fails. Take your phone to Mi Service Center and make up some stupid reason and ask them to flash your phone. Tell them you have already Factory Reset (3 times 4 times etc) and that it didn't work. By default they automatically will jump to Flashing it, no questions asked.
They will also flash a version of MIUI around 1 or 2 versions behind current version.
All the best and please update after trying these steps.
Alrich said:
Well since your steps of troubleshooting have failed to reach a singular conclusion, I have a feeling that something got messed up during original pairing of your phone and that particular SIM card.
One test says your phone is fine because other SIMS do their job just fine.
Other test says your SIM is fine because if you put it in another phone and they do their job fine.
Which leads me to one conclusion. There is some kind of pairing glitch with that particular SIM and your phone.
I have only a few suggestions. And you might want to do them ANYWAY.
1: Go to Idea (now Vi) showroom, ask for a replacement SIM. You don't need to explain to them why you need it. Just say it doesn't work or it's scratched. Don't tell them about it working on other phones etc. New SIM costs around 30 - 100 depending if they follow official process or want money in their pockets. Activates within 4 hours with the same plan but OTP will not work for 24 hours.
2: In the meanwhile or if you can't get a replacement SIM use Isopropyl alcohol and clean the current SIM you have.
3: Factory reset your phone WITHOUT your SIM inside and set it up fully without the SIM. (Make sure you remove your Google Account before the Factory Reset.)
4: Last if all else fails. Take your phone to Mi Service Center and make up some stupid reason and ask them to flash your phone. Tell them you have already Factory Reset (3 times 4 times etc) and that it didn't work. By default they automatically will jump to Flashing it, no questions asked.
They will also flash a version of MIUI around 1 or 2 versions behind current version.
All the best and please update after trying these steps.
Click to expand...
Click to collapse
Dayyyyuuummmm...!! I'll definitely try that Man...!! Thanks a lot for those suggestions...!! Will surely update here in detail once the issue is resolved..!
For reference, I faced a similar issue with my Idea SIM after I got it replaced once. I could NOT absolutely make any calls on 3G.
Everyone's SIM in my phone the calls worked fine, my SIM in others phones ALSO worked fine for making calls on 3G. But there was something particularly wrong with this CURRENT SIM and my PHONE together.
I got a new SIM for 30/-
It got activated within 20 minutes.
Everything works fine now.
(No needed to Factory Reset)
It's some pairing miscommunication that occurs at the time of activation and that error somehow stays with the card and phone combined. I'm not an expert on this so I could be wrong.
Technology is weird.
Alrich said:
For reference, I faced a similar issue with my Idea SIM after I got it replaced once. I could NOT absolutely make any calls on 3G.
Everyone's SIM in my phone the calls worked fine, my SIM in others phones ALSO worked fine for making calls on 3G. But there was something particularly wrong with this CURRENT SIM and my PHONE together.
I got a new SIM for 30/-
It got activated within 20 minutes.
Everything works fine now.
(No needed to Factory Reset)
It's some pairing miscommunication that occurs at the time of activation and that error somehow stays with the card and phone combined. I'm not an expert on this so I could be wrong.
Technology is weird.
Click to expand...
Click to collapse
Also one wierd little detail I'd like to share..! As we have Google apps in dialer and messages....and this is for messages app in particular..! Whenever I receivet these flash message or pop-ups of remaining balance or recharge expiry days left after every phone call or sms..... then in my current sim card it comes as a full page banner anything that's currently running will be interrupted unless I cancel that persistent flash message and then continue my work...like full opaque page no transparent or translucent or anything!! And if I put other sim cards then it'll literally show up in the bottom without any interruption!! Just a small place at the bottom of screen...!!! Such wierd stuff happens man! I still can't figure out the reason for that!! Both sim of same company and same recharge plans...still they have completely different behaviour and quality.... technology is genuinely wierd
krutangdesai said:
Also one wierd little detail I'd like to share..! As we have Google apps in dialer and messages....and this is for messages app in particular..! Whenever I receivet these flash message or pop-ups of remaining balance or recharge expiry days left after every phone call or sms..... then in my current sim card it comes as a full page banner anything that's currently running will be interrupted unless I cancel that persistent flash message and then continue my work...like full opaque page no transparent or translucent or anything!! And if I put other sim cards then it'll literally show up in the bottom without any interruption!! Just a small place at the bottom of screen...!!! Such wierd stuff happens man! I still can't figure out the reason for that!! Both sim of same company and same recharge plans...still they have completely different behaviour and quality.... technology is genuinely wierd
Click to expand...
Click to collapse
Same issue with my new Vi SIM. (Didn't happen when it was iDea SIM on the same phone). I have tried every possible thing to block this behavior including contacting my service provider to let them know I don't need the messages cause I'm on Unlimited pack.
This is more to do an issue with the way Vi sends those messages as a priority/emergency and not as a regular USSD message.
Alrich said:
Well since your steps of troubleshooting have failed to reach a singular conclusion, I have a feeling that something got messed up during original pairing of your phone and that particular SIM card.
One test says your phone is fine because other SIMS do their job just fine.
Other test says your SIM is fine because if you put it in another phone and they do their job fine.
Which leads me to one conclusion. There is some kind of pairing glitch with that particular SIM and your phone.
I have only a few suggestions. And you might want to do them ANYWAY.
1: Go to Idea (now Vi) showroom, ask for a replacement SIM. You don't need to explain to them why you need it. Just say it doesn't work or it's scratched. Don't tell them about it working on other phones etc. New SIM costs around 30 - 100 depending if they follow official process or want money in their pockets. Activates within 4 hours with the same plan but OTP will not work for 24 hours.
2: In the meanwhile or if you can't get a replacement SIM use Isopropyl alcohol and clean the current SIM you have.
3: Factory reset your phone WITHOUT your SIM inside and set it up fully without the SIM. (Make sure you remove your Google Account before the Factory Reset.)
4: Last if all else fails. Take your phone to Mi Service Center and make up some stupid reason and ask them to flash your phone. Tell them you have already Factory Reset (3 times 4 times etc) and that it didn't work. By default they automatically will jump to Flashing it, no questions asked.
They will also flash a version of MIUI around 1 or 2 versions behind current version.
All the best and please update after trying these steps.
Click to expand...
Click to collapse
Heyy Man! I got a sim replacement from vi yesterday..I had an idea sim and now it's vi.... and 24 hours later sms services are available so today I tested everything and everything works perfectly fine! I can send sms even when volte is on.... and regarding that annoying full page balance remaining pop up...I just switched my default sms app to signal coz truecaller has already so much of our info and signal seems to respect privacy and also because why not and it's damn awesome you get those alerts in the notification shade now.. which is where they should be... and I hope to not face this issue ever again... Thanks a lot for all the help brother!! Cheers for life
krutangdesai said:
Heyy Man! I got a sim replacement from vi yesterday..I had an idea sim and now it's vi.... and 24 hours later sms services are available so today I tested everything and everything works perfectly fine! I can send sms even when volte is on.... and regarding that annoying full page balance remaining pop up...I just switched my default sms app to signal coz truecaller has already so much of our info and signal seems to respect privacy and also because why not and it's damn awesome you get those alerts in the notification shade now.. which is where they should be... and I hope to not face this issue ever again... Thanks a lot for all the help brother!! Cheers for life
Click to expand...
Click to collapse
I'm glad to be of help. I knew the issue was with that particular SIM pairing. Here's some bonus information for you.
Type *199# in VI
Then send 2
Then send 2
Then send 4
This will stop the Data Notification.
If I have genuinely helped you please give all the comments I've made that helped you a THUMBS UP.
That would really be appreciated on XDA
krutangdesai said:
Heyy Guys,
I'm creating this post after facing terrible issues and embarrassing situations because I can't send sms from my Poco X3. It's a new phone and barely a month old, and I've tried uninstalling updates for career services app, Google messages app rebooting the phone and what not!! Still rarely on some lucky day I can send sms and rest of the time I can't..!! It's really frustrating when you need to do online payment and need to send a verification text..!
Thankfully @Dandito from XDA forum replied to a thread for another poco phone and he said that
"The problem is existing only when the VOLTE service is enabled. Try to move on 3G only or just stop Volte under 4G and it will be ok. Unfortunately Xiaomi are using some specific technology for volte sms sending and the your network provider does not support it. The phone is trying to send SMS through SS7 instead of SIP protocol when VoLTE is enabled. I'm trying to find a hidden menu where I can eventually switch or choose a protocol but without success."
This fix worked for me miraculously therefore kudos to him for finding this..!! Respect+++++++ for this guy!!!
Now if anyone can find a fix for using volte and sending sms at the same time then please please do reply to this thread!! I'm trying my best to find a solution but your help would be great too!!
I did some tests and I have new findings..! Please hear me out!
I can't send sms from my sim in poco x3 when volte is on!!! And when it's off then also rarely it works... sometimes I can't receive any otp on this phone!!
Do note that this idea 4g sim works perfectly and can send and receive sms in my realme 1 with volte on !
Now other sim cards work perfectly in my poco x3!! I tried everyones sim in my house and it worked fine..!!
Now if I complain to idea people then they'll say that it works well on another phone so please complain to phone company..!
And if I go to poco then they'll say that change your simcard as other sim works fine!!!
I'm genuinely tired and frustrated and I get heavy embarrassed while making online payments and imp work stuff!! Sending and receiving SMS is fundamental and necessary and this is barely a month old device!!!
Guys any suggestions would be heavily appreciated
Click to expand...
Click to collapse
To set or change the SMS service center number on your SIM card​
From your Home screen, tap the Application screen icon.
Find and tap Phone.
If the dialpad does not appear, tap the dialpad icon.
Type *#*#4636#*#*.
Tap Phone information.
Scroll down to SMSC.
Tap Refresh to get the current number and the format it uses. If Refresh error or Update error appears, contact your network operator.
Enter the relevant SMSC number in the input field using the correct format with in "", then tap Update. If Update error appears, contact your network operator.

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