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[Q] Galaxy Note Glass repair

Hi
I bought my galaxy note 10.1 last week Monday and on Saturday I dropped it and the screen cracked. :crying It still works as before, so I'm guessing only the glass is broken? I have received a quote for the repair, It's about R3300 ($330) I reckon the price is too high.
Anyone know where I can get cheap repairs or get parts?

I want to find also the back grey cover as mine is corrupted
Sent from my X10S using xda app-developers app

That's really high, almost as much as a new tablet. Have you thought of going the insurance route?
You could probably buy a warranty on squaretrade, wait the time period before filing a claim (30 days?) and get it for like 100-150 less than that price wise.

Jpfan01 said:
That's really high, almost as much as a new tablet. Have you thought of going the insurance route?
You could probably buy a warranty on squaretrade, wait the time period before filing a claim (30 days?) and get it for like 100-150 less than that price wise.
Click to expand...
Click to collapse
I'll admit, I am not familiar with the TOS with squaretrade, but that seems a little dishonest if the contract says the device must first be undamaged.

Maybe You just get the glass and do it by Yourself following this ?:
http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+10.1+Teardown/10144/1

troed said:
Maybe You just get the glass and do it by Yourself following this ?:
http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+10.1+Teardown/10144/1
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Click to collapse
Agreed. Better than fraud.

This is why you get the insurence from the jump i bought 2 note 8013 and spent an extra 100 bucks on insurence for 2 years
Sent from my GT-N8013

troed said:
Maybe You just get the glass and do it by Yourself following this ?:
http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+10.1+Teardown/10144/1
Click to expand...
Click to collapse
I do have insurance but I haven't paid the first premium as it's due month end. So I thought I may be required to wait till I've paid the first premium. Stupid provider did not courier insurance documents.
I'm impatient, I just got the device!

Assurion Insurance for SIII

I was wondering what would your opinion be on this for the SIII, its my first time with a contract, before i just traded phones, but i bought insurance just incase something happens and the duductible isnt all that bad! just wondering if they are a good company all together and worth it for my S3 incase it breaks!

Yes well worth it
Sent from my SCH-I535 using xda premium

Might as well get it if phone is brand new
Sent from that young galaxy.
God bless the American people.

For me I personally do not believe in the whole insurance/warranty services. Examples being Asurion (Insurance) and SquareTrade (Warranty). Also to me carrier warranties are also bull.
Asurion $7/month $99 Deductible
Covers damage/lost device
SquareTrade $7/month ($125 2 years) $99 Deductible
Only covers repairs not lost device.
Manufacturers Warranty
12 Months FREE covers any manufacturers defects
For me why would I pay $125-175 + $99 if anything happens to my phone. So I am looking at $2-300 dollars if anything breaks or I lose my device. For that price I will take the risk. If my screen breaks I will use $50 to replace myself or pay a shop $80 or a $99 deductible. Mechanical problems with antennae/physical buttons I will pay a shop $120 to fix it or a $99 deductible. Did I lose my phone on the beach? Guess I will have to buy a generation behind, and get a used device on craigslist for $2-300 or a $99 Deductible.
Either way you are paying 2 years of insurance, and a deductible. You are better off just saving your money, and buying a decent slim case like a UAG. Unless you plan on regularly losing your device, and running it over repeatedly (to which I would assume they limit) then do not fall for the scam of insurance for your cell phone.
The way I see it if it does not fail within the first year the manufacturer made it just fine, and with normal use my phone will last me just fine. I would rather keep my $300 on hand in worst case scenario than give my money to another company.

Yeah if you're a pro that works for the usually rookie to android's world it wouldn't. Not everyone can do it all like you and I. That's why I recommend coverage . I've already replaced mine three times and haven't spent a penny... If you brick it on purpose they won't charge you anything... Just saying
Sent from my SCH-I535 using xda premium

2 replacements a year
i believe assurion limits you to 2 replacements in a 12 month period...

I go with best buy and never had a problem . Yes I know I'm paying 10 bucks a month, but to me that's better than paying some shaddy phone repair shop. I already have used them one time since I got the phone because I some how bent one of the usb pens. The repair process was fast and easy only had to drop the phone off and pick it up .

daavy said:
i believe assurion limits you to 2 replacements in a 12 month period...
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Click to collapse
Asurion limits you to 2 replacements for physical damage/theft/lost although you can get unlimited warranty replacements. IMO it's worth it for the warranty portion alone. If you're not worried about losing it or physically damaging it, just pay the $1.99 per month for the extended warranty. If something goes wrong with your phone after 12 months you're SOL whereas if you at least have the $1.99 you can get a cert-replacement.
I usually tell people to use either insurance or extended warranty for 20 months, after that you can drop it off your plan since at that point you'll be eligible for renewal.

I hard bricked my phone. Told asurion it was lost. Paid $99. Not rooting the replacement. If you play with ROMS it's worth the money.
Sent from my SCH-I535 using xda premium

If you're messing around with your phone a lot and somewhat of butterfingers like me , get insurance!
I cover all my electronics with SquareTrade; reliable and cheaper.

Personally I have signed up for the insurance, and have gotten good use of it as well. Yes, you can find a used on on CL or ebay, but you dont know the condition of it.
Plus they overnight you a new phone as soon as you make the claim, and are not tied to finding the best "deal" in short notice. Once you are out of contract and IF you keep your phone (dont upgrade right away), I might consider getting rid of the coverage.

How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service

I had my phone a month. It was rooted with another rom in it. I got drunk at my birthday party and had the phone in my swimming trunks pocket all day. I forgot it was there and I jumped in my pool that evening. After about 5-10 min I realized what I'd done. I used rice to help dry it out over a couple days. It would power up but the screen would not come up. I was able to Odin it back to stock and sent it in to Assurion. No questions asked what so ever on the replacement.

djteotancolis said:
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
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I had to file a claim this past November and was sent a new in box S3! I doubt that is typical though.

My kid did a number on my wifes phone the casing was cracked all the way around, took about 5 minutes online at 7pm last Friday night, by 1245pm the next day, Saturday. Brand new phone, SIM, and battery. It was well worth it.

djteotancolis said:
I was wondering what would your opinion be on this for the SIII, its my first time with a contract, before i just traded phones, but i bought insurance just incase something happens and the duductible isnt all that bad! just wondering if they are a good company all together and worth it for my S3 incase it breaks!
Click to expand...
Click to collapse
Assurion sucks!! Takes 3 days to arrive, ALWAYS REFURBISHED! Covers everything but cheaper alternatives exist. If your not prone to losing your phone, get a zagg, otter box and don't waste your 7 bucks a month PLUS 130 dollar deductible.
Sent from a Shaftamle Galaxy S3
Hit the "Thanks" button if I helped you!!
---------- Post added at 08:15 PM ---------- Previous post was at 08:13 PM ----------
djteotancolis said:
How about the replacement phones? what are the chances of getting a new device? and chances of choosing a different device? and customer service
Click to expand...
Click to collapse
Zero chance of getting a new device and not a chance of picking a new one. I used to work for them.
Sent from a Shaftamle Galaxy S3
Hit the "Thanks" button if I helped you!!

Asurion is absolutely amazing. Their customer service is great and they're fast, easy, and helpful. I was visiting my friend who goes to a different college a few hours away and i lost my phone at some party. i waited a couple days in case it was found....which it wasnt. I called up Asurion and told them everything that happened, I filed for a claim and the next morning they said they would be able to send out a new phone and all I had to pay was the deductible. I got the phone within 48 hours, so I DEFINITELY recommend Asurion, they literally cover ANTYHING, whether it's water damage, broken, or even if you lost it.
and i know many people are thinking that they could just CLAIM that it's lost and get a new one by paying just the deductible. noooo that is not possible (at least i dont think...), because you have to provide your imei number, so they can block it from being used

I've had nothing but good experiences. I have 5 lines and have used them for insurance for at least 5 years. I've had to make at least 2 claims a year (well I've never had to but for the other 4 lines) and I've always had great customer support, overnight delivery and a new phone. The only time I've had a "problem" is when they didn't have a Inc2 in stock and they sent my wife a DROID RAZR.
Sent from my SCH-I535 using Tapatalk 2

I had a bad experience with them just a couple months ago and posted a thread about it here you could search for. They basically said it would be a week or two before they could send me ANY replacement at all - they gave me zero options to choose from after telling me they were out of the S3. After a few calls and couple hours of threatening them, they finally offered to reimburse me if I went out and bought a brand new one. Decent result, but really had to fight for it and took a lot of hassle (and I definitely started off politely asking for any options aside simply waiting for a couple weeks without a phone).

Key word: Refurbished.
Sent from a Shaftamle Galaxy S3
Please hit the "Thanks" button if I helped you!

Note 3 why the sudden price drop?

Note 3 launched in September at around £600, I bought mine last week brand new for £429 sim free from Scan only 3 months after launch, it seems a couple of places are selling the Note 3 for under £500 aswell, why has the price suddenly dropped so much?.
I had a iPhone 5S 32GB prior to the Note 3, as i wanted to give iOS a try, after being with Android for years, but my love affair with Apple didn't last long and it was sold & only loosing £50 when i sold it, which paid for both the Note 3 & a Moto G 8GB.
With the price dropping like it is, it doesn't bode well for resale value next year, as I'm one of those that like to sell my handset to paid towards the next latest & greatest, which will either be the S5 or Note 4, probs more likely the Note 4 now.

Samsung phones always drop in price very quickly. .. especially compared to iPhone.
Sent from my SM-N9005 using Tapatalk

ixon2001 said:
Note 3 launched in September at around £600, I bought mine last week brand new for £429 sim free from Scan only 3 months after launch, it seems a couple of places are selling the Note 3 for under £500 aswell, why has the price suddenly dropped so much?.
I had a iPhone 5S 32GB prior to the Note 3, as i wanted to give iOS a try, after being with Android for years, but my love affair with Apple didn't last long and it was sold & only loosing £50 when i sold it, which paid for both the Note 3 & a Moto G 8GB.
With the price dropping like it is, it doesn't bode well for resale value next year, as I'm one of those that like to sell my handset to paid towards the next latest & greatest, which will either be the S5 or Note 4, probs more likely the Note 4 now.
Click to expand...
Click to collapse
yeah sammys resale is always crap i do what you do sell the phone for the next one,back in the days of iphone the resale was great

because Samsung is not Apple. a Samsung S-view cover costs more than a cheap indian tablet with a 1Ghz processor, webcam Android 4 and decent looking
Sent from my SM-N9005 using xda app-developers app

506€ now in greece ?
Sent from my SM-N9005

Because all lose it's price.. cars.. pc.. all.. the time of life of a phone is 1 year.. over that it won't be produced, and price goes to 1/2 of the initial..
Iphone is the ONLY ONE "CHEAP" PRODUCT witch doesen't decrease it's value.. why? Because people are stupid and pays an higher price only to have a phone..

When i traded in my S2 for a S3 resale value on the S2 was still very good at the time, if i had sold it i would have gotten more.
It seems since the S3 resale value on all Galaxy phones have really taken an hit, those with a S4 that plan on selling next year for the S5 will probably get next to nothing for it being only a 16GB device.

iba21 said:
Because all lose it's price.. cars.. pc.. all.. the time of life of a phone is 1 year.. over that it won't be produced, and price goes to 1/2 of the initial..
Iphone is the ONLY ONE "CHEAP" PRODUCT witch doesen't decrease it's value.. why? Because people are stupid and pays an higher price only to have a phone..
Click to expand...
Click to collapse
This of course is the top reason :laugh:
ixon2001 said:
When i traded in my S2 for a S3 resale value on the S2 was still very good at the time, if i had sold it i would have gotten more.
It seems since the S3 resale value on all Galaxy phones have really taken an hit, those with a S4 that plan on selling next year for the S5 will probably get next to nothing for it being only a 16GB device.
Click to expand...
Click to collapse
The actual reason might not be so much the specific model, but instead the sheer volume of those devices - Samsung made at least twice more S3 devices (most of those sold very early) than S2 (which still saw a lot of later models for other markets, but those were already re-positioned clearly below the original top-level price).

€470 in Germany,
€687 in Netherlands
And people wonder why I don't buy my hardware here?
Anyway, prices always drop rather quickly on nearly all devices after a few months. Apple being the exception because they know they can ask 100% even after two years and their customers are stupid enough to pay it. They pay it for a 'new' device, too. Even if it's identical to the last 3.

Probably because of knox.
Lest you forget,ppl buy samdung's fone so they can install custom rom to utilise their great hardware.
with knox,tripping it will void warranty(and resale value) and stock TW is full of bloatware lagging the phone like a snail.
samdung's note3 with knox and no way of removing it,is akin to apple telling u how to hold ur phone for a better reception.
very soon,they are going to lose more customers thanks to knox.

frostmore said:
Probably because of knox.
Lest you forget,ppl buy samdung's fone so they can install custom rom to utilise their great hardware.
with knox,tripping it will void warranty(and resale value) and stock TW is full of bloatware lagging the phone like a snail.
samdung's note3 with knox and no way of removing it,is akin to apple telling u how to hold ur phone for a better reception.
very soon,they are going to lose more customers thanks to knox.
Click to expand...
Click to collapse
Knox has nothing to do with it, 99% of people that buy Samsung smartphones don't care if it has Knox or not most probably don't even know what it does or even know it there.
You could trip the Knox 0x1, and still sell it on as normal, as most buyers won't even notice it as they don't go customizing or use it's security features.

It won't drop anymore now until the Note 4 and even after it's release for a little.
Samsung phones always come very expensive, reduce to a lower price (but still expensive) after a few months and stay there until they are discontinued.

I bought mine for 500eu new in Belgium.
Sent from my SM-N9005 using xda app-developers app

In Singapore.
It was £475.00 back in September.
It is now selling at £412.00. Since November.
I guess that the market is now flooded with millions of Note 3, thus the price dropped.
It is good for the consumers. So, I don't care a **** because I bought a phone to use it and not to worry about its resale value in the future.
Sent from my SM-N9005 using xda app-developers app

Fun and sad fact is I can never sell my phones, I feel bad and just put them on my desk to be remembered

Hey! Also bought mine from Scan UK via their eBay store (by the way, never buy from SimplyElectronics, don't be tempted by the cheap prices).
Been using it and can see myself using this device for at least a year and a half. I tend to swith to new one every year. Upgrading from a Nexus 4.
Now regarding the price drop, several factors to take into consideration:
* This is Samsung. They can afford to drop the price, and still grab marketshare and get a profit.
* The holiday season!
* Knox
I'm very happy with the phone. It's the best long lasting device I've had since the Nokia days of Symbian, and boy does USB3 charge this baby fast!
Sent from my SM-N9005 using xda app-developers app

ShadowLea said:
€687 in Netherlands
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BS, €520 in the Netherlands, brand- and simlockfree. When you don't believe me here Tweakers price survey Note 3: http://tweakers.net/pricewatch/347258/samsung-galaxy-note-3-zwart.html
And people wonder why I don't buy my hardware here?
Click to expand...
Click to collapse
Yeah I really wonder why you don't buy your hardware in the Netherlands, and last but not least, to make your 'happiness' complete, I bought my original DUTCH Note 3 for €525. Brand- and simlockfree. So no European model but the only real one. Anyways, when you live in the Netherlands like you and me.

kosmasgr said:
506€ now in greece ?
Sent from my SM-N9005
Click to expand...
Click to collapse
Also 500 euros under the desk in Serbia
Sent from ****sung

Who cares? Ill be happy to see more people switching. That means more chances of getting more dev support.

The.Opethian said:
Hey! Also bought mine from Scan UK via their eBay store (by the way, never buy from SimplyElectronics, don't be tempted by the cheap prices).
Been using it and can see myself using this device for at least a year and a half. I tend to swith to new one every year. Upgrading from a Nexus 4.
Now regarding the price drop, several factors to take into consideration:
* This is Samsung. They can afford to drop the price, and still grab marketshare and get a profit.
* The holiday season!
* Knox
I'm very happy with the phone. It's the best long lasting device I've had since the Nokia days of Symbian, and boy does USB3 charge this baby fast!
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
After i bought it they dropped the price to £424 for a few days on ebay, on their own site they are selling it for £453 last time i checked, I went to pick mine up rather than have it delivered as I'm only 20 mins drive away from place.
As for Simply Electronics I'm surprised this company still allowed to trade as a UK base company, because they pretend they based in the UK, when really they based in Hong Kong, and all there stuff you order and eventually get weeks after if you get it at all that is are grey imports, plus because they based in Hong Kong you will have no protection under the UK Sale Of Goods Act if something goes wrong & you try to get it sorted under warranty then forget it, but yet thousand of people each year are duped into the low prices & Trading Standards don't seem to do anything about them.

[Q] Warranty worth it ?

Do anybody actually buy warranties like squaretrade for nexus phones and find it worth it ?

It comes with warranty anyway. I don't expect to use it much after warranty expires.
Insurance in the other hand, for me - yes! Accidental damage, theft and loss. Im inlucky so the peace of mind is worth it. Not everyone is the same
Sent from my Nexus 5 using Tapatalk

Well the one I am considering is the squaretade one which doesn't cover loss and theft and while I am covered currently with one of AT&T I am moving to t-mobile because it is cheaper per month and they don't sell insurance on devices you bring with you and in my case the nexus 5 I bought on the play store
Sent from my Nexus 5 using Tapatalk

So you're asking if insurance is worth it? Not warranty (manufacturing defects)... but the insurance doesn't cover loss or theft? What does it cover? Accidental damage only?
Sent from my Nexus 5 using Tapatalk

The "extended warranty" that is sold is one of the highest profit items for a retailer.
Same goes for the "equipment protection plans" or whatever they call them these days.
Figure what the chance of you using the plan/insurance is over the couple of years your phone is worth replacing. Remember that they will probably replace it with a "refurb" and not a new phone. Multiply the chance of you using it by about $200. (A new Nexus is $400, will probably be worth $200 in a year or two, and $100 not long after that.) That $8 a month is about $100 a year. In two years, you could have held onto the cash and, if something happened to your phone, easily bought a replacement yourself, or used the $200 to trade up to your next shiny object.
As pointed out above, even if you do buy it, what does it really cover?

jeffsf said:
The "extended warranty" that is sold is one of the highest profit items for a retailer.
As pointed out above, even if you do buy it, what does it really cover?
Click to expand...
Click to collapse
Covers damage which is what I care about.... $75 deductible is much cheaper then paying $455 after taxes to buy myself another nexus 5(32gb).. Better question is the nexus 5 durable to survive minor drops?
Sent from my Nexus 5 using Tapatalk

Closingracer said:
...t-mobile...don't sell insurance on devices you bring with you...
Click to expand...
Click to collapse
Are you sure about that?

Closingracer said:
Covers damage which is what I care about.... $75 deductible is much cheaper then paying $455 after taxes to buy myself another nexus 5(32gb).. Better question is the nexus 5 durable to survive minor drops?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
PhilipTD said:
Are you sure about that?
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Click to collapse
When I went to the website and looked at pricing of plans and picked bring my own device it didn't give me an option to pick jump plan or a equipment protection plan at all
Sent from my Nexus 5 using Tapatalk

Closingracer said:
When I went to the website and looked at pricing of plans and picked bring my own device it didn't give me an option to pick jump plan or a equipment protection plan at all
Click to expand...
Click to collapse
You may want to check it out at a store.

Warranty or Damage protection?

Does anyone know if Lenovo or Lowe's offers any kind of insurance/damage protection? Square trade might but I don't know?

elperezo said:
Does anyone know if Lenovo or Lowe's offers any kind of insurance/damage protection? Square trade might but I don't know?
Click to expand...
Click to collapse
I thought I read somewhere that it was supposed to have a one year warranty, but when I added my phone to the Lenovo page, it claimed I had no warranty. I bought my phone from Lowes (online). The Lenovo phone rep claimed it was a glitch because their system isn't set up for phones, but they also couldn't look up my warranty to tell me how long it really was, so I'm not sure what to believe.

Square trade but it's a one time thing also make sure to get it right after getting the phone

Can you post link to Lenovo warranty register page?

dvdivx said:
Square trade but it's a one time thing also make sure to get it right after getting the phone
Click to expand...
Click to collapse
I bought a square trade warranty for drops and spills, which also covers mechanical issues (if that's the right word), but I read somewhere our P2P has a 1 year manufacturers warranty, since it's sold in the states. According to Lenovo US Phab 2 Pro site http://shop.lenovo.com/us/en/smartphones/phab-series/phab2-pro/ there is a warranty, but apparently you have to contact them for specifics.

audscott said:
I bought a square trade warranty for drops and spills, which also covers mechanical issues (if that's the right word), but I read somewhere our P2P has a 1 year manufacturers warranty, since it's sold in the states. According to Lenovo US Phab 2 Pro site http://shop.lenovo.com/us/en/smartphones/phab-series/phab2-pro/ there is a warranty, but apparently you have to contact them for specifics.
Click to expand...
Click to collapse
There is a SquareTrade warranty with Drops and Spills... I couldn't get any kind of warranty for my Chinese Huawei Mediapad X2... SquareTrade said nope... They said only USA releases... I am thinking that I will get the SquareTrade with Drops and Spills. Something like a $99 deductible and maybe $150 a year... You need to have a receipt from a good USA retailer. I bought my Note 3 NEW on ebay a year or so after it was first released... SquareTrade would only give me a mechanical warranty... I bought my nephew a tablet that was manufactured with an inherent problem with the charging port. I got a 3-year Drops & Spills warranty on it. We are now on the THIRD brand - new tablet SquareTrade has sent us!!! The charging port goes bad and they apparently cannot fix it. I had no deductible and no shipping charges to or from! The only thing is that the tablet is no longer available and it took a LOOOONG time to get this last new one... I am going to demand money instead of a new tablet if it happens again!!!
Sent from my SM-N900T using Tapatalk

VillaRegina said:
There is a SquareTrade warranty with Drops and Spills... I couldn't get any kind of warranty for my Chinese Huawei Mediapad X2... SquareTrade said nope... They said only USA releases... I am thinking that I will get the SquareTrade with Drops and Spills. Something like a $99 deductible and maybe $150 a year... You need to have a receipt from a good USA retailer. I bought my Note 3 NEW on ebay a year or so after it was first released... SquareTrade would only give me a mechanical warranty... I bought my nephew a tablet that was manufactured with an inherent problem with the charging port. I got a 3-year Drops & Spills warranty on it. We are now on the THIRD brand - new tablet SquareTrade has sent us!!! The charging port goes bad and they apparently cannot fix it. I had no deductible and no shipping charges to or from! The only thing is that the tablet is no longer available and it took a LOOOONG time to get this last new one... I am going to demand money instead of a new tablet if it happens again!!!
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
I bought my square deal warranty for $79 for 1 year with $99 deductible. Use harvest20 as coupon/code at checkout for 20% off. At least that worked for me last Friday.

audscott said:
I bought my square deal warranty for $79 for 1 year with $99 deductible. Use harvest20 as coupon/code at checkout for 20% off. At least that worked for me last Friday.
Click to expand...
Click to collapse
Thanks! I forgot about the 20% off... I have been getting emails from them about that and just automatically deleting them because I don't need a new warranty at this time... I am still waiting for the P2P to COME BACK!!! I WILL get the warranty ASAP after buying the phone... I figure I would be spending at least as much on a new phone without a warranty as I will on a P2P + WARRANTY...
Sent from my SM-N900T using Tapatalk

you can buy extended warranty from lenovo. do a warranty lookup and use the phones serial #.
-Sent from my TMO Galaxy Note 5

I just got an email from SquareTrade yesterday with the code STREGINA for 30 % off until 12/15 (I think)...
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