[Q] Brand New AT&T One X DOA - AT&T, Rogers HTC One X, Telstra One XL

Bought a Brand New AT&T One X off eBay.
On arrival, Phone just does not turn on.
Tried to hold the Power button for 30 seconds. No sign of life. LED lights do not work.
Tried to do a Factory reset by holding the Power and Volume Down keys. Phone just does not boot.
Tried to charge via PC or Wall charger. No luck.
Is the phone DOA?

slightee said:
Bought a Brand New AT&T One X off eBay.
On arrival, Phone just does not turn on.
Tried to hold the Power button for 30 seconds. No sign of life. LED lights do not work.
Tried to do a Factory reset by holding the Power and Volume Down keys. Phone just does not boot.
Tried to charge via PC or Wall charger. No luck.
Is the phone DOA?
Click to expand...
Click to collapse
If you fix it please let me know how I am experiencing a similar issue.

In general there is a thread called unbricking evita. You can try the steps listed there. If it were me I would be demanding my money back
Sent from my VENOMized HoxL

Plug it in via USB to your computer and see if it shows up.
If it shows up qhsusb_dload mode then you can possibly unbrick it like area51 says.

Sounds like you bought a brick. File a claim with eBay.
Sent from my HTC One XL

Sounds like a typical case of brand new to (you).
Sent from my HTC One XL using Tapatalk 2

If you plugged it into the wall for a half-hour and got nothing seems like someone sold you a brick.....weak sauce man....dispute it if you can.
Sent from my HTC One X using xda premium

jiggamanjb said:
Plug it in via USB to your computer and see if it shows up.
If it shows up qhsusb_dload mode then you can possibly unbrick it like area51 says.
Click to expand...
Click to collapse
Plug it into a comp, after about a half hour charge. it could possibly be bricked. If this is the case, it should show it looking for some drivers, if so, follow the UN bricking thread... Hope the best to you man!!
Sent from my HTC One X using Tapatalk 2

It doesn`t even show up on my PC. Tried to charge it overnite. No luck.
Anyway, had opened a SNAD dispute on eBay. Seller has agreed for the return.
Hope it works out!

slightee said:
It doesn`t even show up on my PC. Tried to charge it overnite. No luck.
Anyway, had opened a SNAD dispute on eBay. Seller has agreed for the return.
Hope it works out!
Click to expand...
Click to collapse
before you return the phone, try this: charge the phone for at least ten minutes. after that, hold the vol up, vol down, and power for a full 2 min. after 2 min, let go of the buttons and the phone should fire right up. if this doesnt work, hold the power button for a full 60 secs then try to turn it on. if both of these fail, return the phone. hopefully one of these will work for you.

ak074 said:
before you return the phone, try this: charge the phone for at least ten minutes. after that, hold the vol up, vol down, and power for a full 2 min. after 2 min, let go of the buttons and the phone should fire right up. if this doesnt work, hold the power button for a full 60 secs then try to turn it on. if both of these fail, return the phone. hopefully one of these will work for you.
Click to expand...
Click to collapse
Tried all the steps. No luck. It doesn`t show any signs of life.
Better send the phone for the full refund.

luis1108 said:
If you fix it please let me know how I am experiencing a similar issue.
Click to expand...
Click to collapse
I m facing the same issue. I was happily on CM 10.2 then after inserting the usb connected from my pc My phone went dead. Did you find any solution.

Avikar said:
I m facing the same issue. I was happily on CM 10.2 then after inserting the usb connected from my pc My phone went dead. Did you find any solution.
Click to expand...
Click to collapse
You're posting this same thing on so many different threads, it's against XDA rules to duplicate posts. Plus this thread is 7 months old, it really didn't need to be revived. I know you desperately want your phone to work but posting the same thing a million times isn't going to bring it back.
Sent from my Evita

timmaaa said:
You're posting this same thing on so many different threads, it's against XDA rules to duplicate posts. Plus this thread is 7 months old, it really didn't need to be revived. I know you desperately want your phone to work but posting the same thing a million times isn't going to bring it back.
Sent from my Evita
Click to expand...
Click to collapse
Dear Timma,
I am not making different new threads, I am searching for people who faced this same problem but they are in different threads, and sincerely if a thread is months older then probability of getting the exact solution is more definite, Please do not mind.
I will definitely not post in anymore threads.
Thanks.

I understand what you're saying, but it's against rules. Not only to duplicate posts, but also to revive ancient threads.
Sent from my Evita

Avikar said:
sincerely if a thread is months older then probability of getting the exact solution is more definite, Please do not mind.
Click to expand...
Click to collapse
Not really. There are lots of reasons for the phone to not boot. So randomly digging up old threads with a similar issue (but possibly different cause) is not going to get you the right answer.
Stick to one thread. Your chances of getting good help are actually better that way.

Related

Can't get into download mode

First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Have you tried holding both volume buttons as the power cord is inserted? Lol sorry i had to laugh at myself.
D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Alright, its been a while since I've troubleshot on stock but, here goes. If you can't get download mode,(Pull battery, reinsert, hold both VOL +/- while plugging in USB) try this first:
Make sure the device is off.
Power it up and repeatedly tap the far left soft key until the phone boots.(now i'm not 100% sure, but I think the ATT bootanimation has to show up first before tapping, but trying won't hurt)
If that doesn't work you could try a hard reset: (Warning, this WILL erase all data)
To make my life easier, I'll just link the how-to's lol:
LINK
LINK
Now these have slightly varying methods, so I linked both. Good luck!
Hopefully you have already fixed the problem by now, but one other thing to consider is the possibility that the USB port is messed up. This can happen pretty easily on these phones if you use a USB cable other than the one that came with it. It is possible for the phone to get confused and think that there is a cable plugged in even when there isn't. I have this problem with one of my Infuses and it causes the exact same symptoms you have described. I usually just plug in the original cable and wiggle it around a little, then unplug it and try it again.
In my case the problem started when I unknowingly plugged a Logitech USB cable covered in mustard into my phone. Don't ask how it got there because I sure as heck don't know. All I can say is I now keep my cables away from my three year old.
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
Try these steps.
1. switch off the phone.
2. remove the battery.
3. connect the phone to computer (without battery)
4. press both volume up and down buttons.
5. put the battery and wait to open in download mode.
Yeah I have the same problem, and it is my first and only att phone without an upgrade till 2013. If you figure out how to fix it please tell me.
please give a solution to dis problm i'm facing the same problem
whenever i'm inserting the battery with out pressing the power button my infuse switch on's and go on repeating the samsung logo....
prudhvi11 said:
please give a solution to dis problm i'm facing the same problem
whenever i'm inserting the battery with out pressing the power button my infuse switch on's and go on repeating the samsung logo....
Click to expand...
Click to collapse
Have you tried doing what is said in this thread?
Sent from my SAMSUNG-SGH-I997 using xda premium
Crinkypops said:
Have you tried doing what is said in this thread?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
yeah i had done it while trying in ur manner it goes into the charging mode and keeps restarting....
---------- Post added at 05:44 PM ---------- Previous post was at 05:34 PM ----------
D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
I'm facing the same problem
had u got any solution for dis one...
My sister had the exact same problem with her phone.
take battery out. insert USB cable, hold both Vol Up/Down, insert battery.
If not use a USB Jig
http://www.youtube.com/watch?v=Rdn5GoRjhn0
and don't use the culprit charger/Usb cable that threw your phone into this mess!
hey XDA my infuse is workin
what i did is just gave my infuse a one day rest without doing anything(with battery removed)
and thanx all for ur suggestions...
My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
Hi ther,
Even I have similar kind of issue not sure if you got any solution. Can anyone help me getting this fixed.
Thanks in advance
AK
D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Sounds like power button is stuck.... a few threads here on the subject. Good luck.
Sent from my GT-I9300 using xda premium
My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
I removed casing and checked the power key it looks all fine.
Pony Express said:
Sounds like power button is stuck.... a few threads here on the subject. Good luck.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
anandvia said:
I removed casing and checked the power key it looks all fine.
Click to expand...
Click to collapse
The power button should make a distinctive clicking sound when pressed. Are you getting that sound?
My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
Yes it makes clicking sound when I press. Is JIG is the only option left ?
Pony Express said:
The power button should make a distinctive clicking sound when pressed. Are you getting that sound?
Click to expand...
Click to collapse
anandvia said:
Yes it makes clicking sound when I press. Is JIG is the only option left ?
Click to expand...
Click to collapse
Just a quick review of download mode: Pull battery.
Connect USB to phone from a known working USB port on computer. (Infuse drivers installed.)
While continuing to hold down both volume up and volume down (no power button),
insert battery.
Should see download mode screen after 2-4 seconds.
If no, a jig is the least expensive option at around $2. You can also send it to a repair service, think I read that is around $50.00. Good luck.
anandvia said:
I removed casing and checked the power key it looks all fine.
Click to expand...
Click to collapse
even tho it look fine, you should attempt to clean it..mebby a electronic cleaning solution
D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
Same issue ı am desperate

[Q] May Have Bricked...

Forgive me if I'm missing something obvious; this is the first time I've rooted, so I'm still a bit new to all of this (though I have been reading around for weeks now).
So I just received my One X back from HTC today (needed to be fixed, don't ask), and, seeing that 2.20 had finally been rooted, got right to work in unlocking the bootloader. An hour later, I had CM10 flashed, installed, and running great (including separately flashing the boot.img). Installed most of my old apps, configured settings, everything was working great (tested calls, texts, HSPA+, and wifi). While I was setting a new voicemail message through AT&T Visual Voicemail, I started talking to a friend of mine (not on the phone), and the phone went to sleep. No big deal, I figured. However, I can't get the screen to turn back on now, and I'm a bit concerned. I don't think the phone's off, because it won't boot into bootloader (nothing happens when I press the power or the volume keys, no matter how long I hold for), and nothing happens when I plug into my computer either (the LED charging light doesn't even change). The only strange thing I can think of that could have caused this is that I had originally installed AOKP Milestone before going to CM10, and though I did a factory reset and reflashed boot.img before installing CM10, I didn't do a complete system wipe.
Does anybody have any idea what's going on? I sincerely hope I haven't bricked my phone... I'm going to try plugging it into a wall outlet for a little while and see if that makes a difference. Thanks in advance for any help!
So it just rebooted itself... I don't think I had anything to do with it; I'm pretty sure I wasn't pressing anything at the time. So at the very least, I have a working phone; however, I'd like to figure out what happened so that I can prevent it from happening again, particularly at a time where I actually need to call someone. Anybody have any idea what could have happened?
i heard VVM has problems with aosp roms.
Visual voicemail is getting trouble.. at the same time, it sounds like a good case of the sleep of death.. I tend to keep mine over clocked with a minimum of at least the 500's.
Sent from my One X using Tapatalk 2
InflatedTitan said:
Visual voicemail is getting trouble.. at the same time, it sounds like a good case of the sleep of death.. I tend to keep mine over clocked with a minimum of at least the 500's.
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
How would overclocking help with this problem? Sorry for cluelessness, I'm just really new to this stuff.
flash the roms stock kernel
Sort of the same issue
My phone has been completely black for about 3 hours now. when i hold the power button none of the lights flash. I rooted my phone today and installed CM10 but it didn't work right so i decided to try another one. I used icecoldjelly and later found out that it was only for the international version. i tried to reboot my phone through TWRP and now it won't turn on. at all so i can't do anything with it. when it's plugged into my computer and i hold the power button, I hear the connect, then disconnect sound repeatedly until i let go. but there is no response on the phone.:crying:
help please. this is an expensive paperweight that i have here.
cakeballs said:
My phone has been completely black for about 3 hours now. when i hold the power button none of the lights flash. I rooted my phone today and installed CM10 but it didn't work right so i decided to try another one. I used icecoldjelly and later found out that it was only for the international version. i tried to reboot my phone through TWRP and now it won't turn on. at all so i can't do anything with it. when it's plugged into my computer and i hold the power button, I hear the connect, then disconnect sound repeatedly until i let go. but there is no response on the phone.:crying:
help please. this is an expensive paperweight that i have here.
Click to expand...
Click to collapse
Lucky for us, absolutegrim wrote a guide on how to unbrick. Head over to the general section and look for the "unbricking Evita" thread, it may be down a few pages.
Ice Cold Jelly strikes again....
cakeballs said:
My phone has been completely black for about 3 hours now. when i hold the power button none of the lights flash. I rooted my phone today and installed CM10 but it didn't work right so i decided to try another one. I used icecoldjelly and later found out that it was only for the international version. i tried to reboot my phone through TWRP and now it won't turn on. at all so i can't do anything with it. when it's plugged into my computer and i hold the power button, I hear the connect, then disconnect sound repeatedly until i let go. but there is no response on the phone.:crying:
help please. this is an expensive paperweight that i have here.
Click to expand...
Click to collapse
bricked it is but hopefully not permanently see here http://forum.xda-developers.com/showthread.php?t=1966850
Ouch
cakeballs said:
My phone has been completely black for about 3 hours now. when i hold the power button none of the lights flash. I rooted my phone today and installed CM10 but it didn't work right so i decided to try another one. I used icecoldjelly and later found out that it was only for the international version. i tried to reboot my phone through TWRP and now it won't turn on. at all so i can't do anything with it. when it's plugged into my computer and i hold the power button, I hear the connect, then disconnect sound repeatedly until i let go. but there is no response on the phone.:crying:
help please. this is an expensive paperweight that i have here.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1966850
Right now, there isn't a fix for an ICJ brick. Absolutelygrim makes note of this on the last page of the thread. He is working like a mad man to get it.
I hate to be blunt, but read the threads carefully, pay attention to some of the posters signatures. There are multiple threads and multiple people who have links in their signatures to those threads(see mine). Just check back to the unbrick evita thread frequently. It will get fixed. I turned my phone over to grim and let hum brick it on purpose to downgrade my Hboot. So the method that's posted in the thread, works... Just not for ICJ, yet.
Sent from my HTC One XL cellular device over clocked to 1.9Ghz
Unless I get ahold of a bricked phone.. Then I can bring a JTAG into this.. Neither my method or yarr's method will work for an ICJ flash on 2.20..
We are probably 5 feet away from a brick wall while traveling at 80 mph.. That's the best way to put it, we are almost out of ideas
absolutelygrim said:
Unless I get ahold of a bricked phone.. Then I can bring a JTAG into this.. Neither my method or yarr's method will work for an ICJ flash on 2.20..
We are probably 5 feet away from a brick wall while traveling at 80 mph.. That's the best way to put it, we are almost out of ideas
Click to expand...
Click to collapse
It's really looking like JTAG will be the only option, and even then it still might not work...
Sent from my HTC One XL cellular device over clocked to 1.9Ghz

[Q] Phone Not Opening (What Happened?)

i just got at&t sgs2 skyrocket phone 4 days ago online, from someone i dont know,... for 3 days it worked, camera works, wifi works, i downloaded like 5 games already from google play.
then after 3 days, i restarted it, then it didnt turn ON, there was nothing. i didnt root or installed any kind of 3rd party software.
before my phone was screwed. i tried to update it via Kies, kies was always saying "the phone is not supported"
- i tried to remove battery and plug in back, no change, not working.
- i connected the charging cable, still, there is nothing in the screen, NOT EVEN CHARGING ICON.
- there is no vibration or light at all.
so do you guys think that the guy, from i bought the phone, installed a custom software in it?
and if you pls post a solution, that would be helpful.
i cant find usb jig in stores here, do i have to buy it online only? no other option?
3 day curse?
Haha I guess Ursula ( the witch) put a 3 day curse on you phone, that if you don't educate yourself by the dawn of the third day ... your phone will forever become a crippled rabbit. So a USB Jig is helpful and it puts your phone into the download mode, but have you already tried putting your phone into the download mode? (pull the battery, put it back in without turning the phone on yet, WHILE holding the 2 up+down volume keys plug the usb cable into the computer and keep holding those 2 buttons)
Have the proper Drivers installed, have Odin and stock ROM ready to go.
If you after you reading this you feel like WTF is this guy talking about, it means you need to go read Vincom's thread and see what other did.
Search and educate yourself knowing that if you do something to your phone by trial/error, there is always that one error that sets you so far back you wish you took the time to make sense out of things.
After you do your research ask questions like" this is my problem, this is what I based on my research think I should do, what do you guys think?"
Cheers,
Wtf? But you're on the right track.
OP, look for vincom's stickies in the development forum. Read them carefully.
Commodore 64 said:
but have you already tried putting your phone into the download mode? (pull the battery, put it back in without turning the phone on yet, WHILE holding the 2 up+down volume keys plug the usb cable into the computer and keep holding those 2 buttons)
yes, no luck, nothing coming up
Have the proper Drivers installed, have Odin and stock ROM ready to go.
drivers? u mean the usb drivers?
If you after you reading this you feel like WTF is this guy talking about, it means you need to go read Vincom's thread and see what other did.
exactly, i dont know the **** u are talking about, i should educate myself first. :laugh:
Click to expand...
Click to collapse
..
hell911 said:
..
Click to expand...
Click to collapse
Oh boy! I've had one of those. If you can't get it into download mode (volup+down and then plug in the usb), then you might try a jig from ebay for like $2 or so. That puts it in download mode as well.
Other than that it might be an emmc failure ( the memory chip/internal SD or equivalent to your computer's hard drive/ssd), which again the guys that perform a JTAG repair will be able to diagnose that and offer you some repair options.
Check your messages I'm gonna send you a link ... this guy Josh from MobileTechVideos help me get mine fixed.
Good Luck,
if your battery is charged, it is charged right, and you get no signs of life when depressing power button even w/the cable plugged in(even try keeping the power button depressed for more than 10 sec's) then its either hardbricked or hardware failure, you need to get it professionally fixed.
even with no battery installed but w/the cable plugged in you should get a vibration every few seconds
yep, no vibration at all even with cable plugged in.
now im 99% sure its hard bricked
but my question remains:
it was working fine for 3 days, i installed some games from google play, then i sleep, then i woke up, it wont turn ON, how come?
i didnt installed any custom software in it.
Yes my wife's i777 galaxy s ii did the exact same thing. Gone all of a sudden without any prior notice.
Turned out it was an emmc failure, but rule out all the other odds first.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
hell911 said:
yep, no vibration at all even with cable plugged in.
now im 99% sure its hard bricked
but my question remains:
it was working fine for 3 days, i installed some games from google play, then i sleep, then i woke up, it wont turn ON, how come?
i didnt installed any custom software in it.
Click to expand...
Click to collapse
to op, post ur questions here.
where did u buy the phone, was it ebay, if yes see if the buyer will take it back or file a complaint with ebay, if not resolved try mobiltechvideo.
please no more pm's
^
sry. i bought it from kijiji
there is also someone in kijiji offereing jtag service for $20 or i think $30.
vincom said:
to op, post ur questions here.
where did u buy the phone, was it ebay, if yes see if the buyer will take it back or file a complaint with ebay, if not resolved try mobiltechvideo.
please no more pm's
Click to expand...
Click to collapse
You too on the pm 's. Persistent bugger lol.
To OP:
Please no more PM's. You have all the information you need to make up your mind. This is no longer an issue for the xda or development or troubleshooting.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

[Q] Please Help: Nexus 5 cannot turn on

Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
delphicgp said:
Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
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Click to collapse
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more). If nothing works all you can do is RMA or send it in for repair.
gee2012 said:
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more).
Click to expand...
Click to collapse
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
delphicgp said:
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
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Click to collapse
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
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Click to collapse
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
delphicgp said:
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
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Click to collapse
There's nothing else to try.
exb0 said:
There's nothing else to try.
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Click to collapse
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
You should go to a LG repair shop. Its LG who does the service, not Google.
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
Only the original owner (your friend) can claim warranty and only in the country where the phone was bought. You`ll have to send it to the US. You can also send it to a local LG repair centre but you`ll have to pay for it yourself most likely.
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
delphicgp said:
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
Click to expand...
Click to collapse
So then it can be charger or battery problem,try different charger first.
Simonna said:
So then it can be charger or battery problem,try different charger first.
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Click to collapse
You might also want to try turning it on underneath a bright light. For example, turn on a desk lamp, and point it right at the top of the phone while you try to turn it on.
I know that sounds like an odd suggestion, but it's worth a shot. People were having a similar issue with the HTC One, and it turned out to be because of a built-in pocket mode that tried to use the light sensor to prevent it from turning on in a pocket or bag. Sometimes, it would bug out and only work in the face of a really bright light. Obviously, it was most prevalent in the HTC One because that was built in, but it happens in other phones when you use apps that have a similar function, such as AcDisplay and such.
Go to the Recovery -> wipe data
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
Wish i could give you some hope buddy but its best to send it in for RMA. We cant fix this imo.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
exb0 said:
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
Click to expand...
Click to collapse
Thank you all! I decide to accept your suggestions!
I'm in india.. And i got a n5 through a friend from the US of A.. It never switched on.. No signs of life whatsoever.. Had to send it back thro the friend and buy a new one in india spending a 5k extra INR.. So it does suck..
Sent from my Nexus 5 using Tapatalk

One XL Won't Turn On

Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Could he also utilize safe mode? To see where his issues are ?
Sent from my Inspire 4G using Tapatalk
If the phone won't boot I don't see how that will work though. Usually if you can get the device to boot after this it'll be fine.
Sent from my Evita
mudcat242000 said:
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
Click to expand...
Click to collapse
You can find my thread from a little over a month ago in this section but I experienced a similar thing and well it's fatal I bought a battery and tried that but it didn't help, it's currently in the hands of datarecovery.com who are looking at it before giving me a quote to get everything off of it. I don't want to give you false hope but odds are it's toast and it seems like something that's happening more often with the XL now that it's closing in on 2 years for most people.
I read that it could because faulty power button.
Sent from my Inspire 4G using Tapatalk
timmaaa said:
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Click to expand...
Click to collapse
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
mudcat242000 said:
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
Click to expand...
Click to collapse
Your phone is possibly not completely dead, you might be able to get a jtag repair done on it. It's definitely worth a try, especially seeing that you still get the connection sound when you hook it up to your PC.
Sent from my Evita
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
nem1yan said:
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
Click to expand...
Click to collapse
HTC routinely charge $200 for a motherboard replacement on devices that have been modified. Plus, the vast majority of Evitas are out of their warranty period now.
Sent from my Evita
http://forum.xda-developers.com/showthread.php?t=2071358&highlight=wip
http://forum.xda-developers.com/showthread.php?t=1651149
http://forum.xda-developers.com/showthread.php?t=2319085
Call and ask first. As with others and myself, HTC has fixed devices that were outside of the warranty (both due to time and unlocked bootloader) at no cost to the owners. At worst they'll tell you it's outside of the warranty, or you'll have spent $5 in shipping for them to tell you that they can either send it back to you, or replace it for the ~$200 timmaaa has suggested.
It's definitely worth a try.
Sent from my Evita
timmaaa said:
It's definitely worth a try.
Sent from my Evita
Click to expand...
Click to collapse
I called last month and it was min $90 and nothing would be backed up all data would be wiped.
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
marknoll said:
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
Click to expand...
Click to collapse
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Is there a specific HTC repair website that I go to or do I just call their number?
HTC.com
mudcat242000 said:
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Click to expand...
Click to collapse
Very interested to hear what they say, please update when possible
Any update?

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