Database Info

[LINK TO FIX][UPD 29AUG]Touchscreen Not Responsive

Issues with touchscreen being unresponsive.
Important Isuue usually appears at least after a week of owning the device
Quick test:
Lock device. Unlock, launch camera app in the lockscreen, take picture, try pressing back button, see if it responds straight away or with a delay. Test it with all apps on lockscreen.
Issue unlocking ? I.e dragging circle to the middle?
Bottom of a screen not responsive sometimes.
Back button slow to respond.
Apps launching when you try to change screen, i.e. phone registers swipe as a press.
http://www.androidpolice.com/2011/06/06/is-your-htc-sensation-having-touchscreen-problems/
CAUSE Grounding pin not touching back cover, which causes (by the looks of it) build up of static which messes up touch screen.
FIX Best to use in conjunction with fixes below.
POSSIBLE FIXes if above doesn't work, which it should, but don't expect immidiate results.
1.Shut down phone and pull battery out for at least an hour (i recommend overnight). Press power button as to turn phone on, which in theory should discharge all the left over current in the hardware.
Give it a go and let me know if it works.
2.Letting battery discharge till phone turns off,put on charge and don't touch it till it's full.
I want to thank abrown0809, eliteone, stuart0001(legendary patience ), zmfl, maschenazi, nugzo and all other people i forgot to mention for sticking with me while trying to work out FIX. Thanks to all the posters too.
I take NO credit for the fix.
Poll is here to show how many people have this problem to HTC, not to work out what percentage of users have it, as it will definitely be incorrect.
Vote yes if you EVER experienced touchscreen problems, even if its gone now.
PETITION for HTC to admit that there is touch screen problem.
All info below:
stuart0001 said:
Below is the worldwide support address. There are also country specific contact pages but I'd suggest we all contact the same place so they can't keep saying they're getting no reports.:
http://www.htc.com/www/contact/email-us/
Might be worth at least including the link below which demonstrates our issue perfectly
http://www.androidpolice.com/2011/06/06/is-your-htc-sensation-having-touchscreen-problems/
Click to expand...
Click to collapse
stuart0001 said:
I've also started a pertition here:
http://www.ipetitions.com/petition/htcsensationtouchscreenproblem/
Feel free to comment, sign & distribute as you wish
Click to expand...
Click to collapse

HT157V No issues

HT15HV80XXXX 6/1/2011
HT15BV80XXXX 6/8/2011
HT15EVXXXXX 6/13/2011 Current Device
Had big problems with the first two, both returned... Third is an improvement, however:
Seems to be a problem with the application data screen (where you can move to SD etc...) all of the data goes mental and the buttons flash sometimes causes a crash that only battery removal cures...
Back button seems to forget to work when the screen unlocks, normally returns to normal after several actions
Unlock screen is hard to unlock sometimes... helps if you are holding the device...
Screen is sometimes slow to respond
SD app icons on home screens do not regenerate after reset...

HT15JV
Circle issue in Lockscreen, and fast wish in appdrawer starts any app.
here's a video from me:
http://www.youtube.com/watch?v=zgpjmQyqYXA

@OP, what is the touchscreen issue btw? I haven't read anything about it...yet.
HT15TT - 05/26/11
No problems yet!

ht15tt
no problems

HT15CV
have the Circle issue in Lockscreen, Battery drains almost 50% in 1h wlan surfing, apps crash sometimes and at least restarts...
bet that ^^
im returning it next week i hope they will change it

HT15GV - No problems, touchsreen working perfectly.

Humming Bird said:
@OP, what is the touchscreen issue btw? I haven't read anything about it...yet.
HT15TT - 05/26/11
No problems yet!
Click to expand...
Click to collapse
Edited first post

HT15JV - no touchscreen or lockscreen issues so far
Only real bug is that non HTC widgets sometimes get flickering rainbow coloured stripes but they are strictly attached to the widget and vanish once I replace the it. So this should not be a display problem especially as the HTC widgets are never afflicted.

HT15ZT posting video now

My HT161T no issues at all
Sent from my HTC Sensation 4G using XDA App

HT15HV, no issues yet.
Had the issues on my first device, but don't know what serial it had.
Sent from my HTC Sensation Z710e using XDA Premium App

HT15MT
It had lockscreen issues yesterday. But it went away.
Sent from my HTC Sensation 4G using XDA Premium App

HT15ZT and haven't noticed any issues.

HT15RT, may build and ship date
all of the above in terms of problems. unlocking problem, bottom of the touchscreen not being responsive, swipes registered as taps fairly frequently, issues with wifi cycling and never connecting, and it has ruined the SD card it came with (do the point that it gets detected by my win7 computer but crashes explorer, and on my mac it just isn't detected) as well as the 16GB microsd I foolishly swapped in from my DSLR.
Did I mention that I still am absolutely in love with the phone?

Hmmm, still a bit random.... We just need to find a common factor. If anyone spots anything in common, just mention it, even if you are not sure.

I appreciate this thread. I am still considering purchasing this phone but the two major hold backs are the wifi signal deathgrip issue and of course the touch screen. I kinda went through this debacle with the mt4g and don't really want to go through the hassle again of finding a working model.
Sent from my HTC Glacier using XDA App

Did those with or without problems use a screen protector?
I left the stock screen protector on my unit and it works beautifully. Maybe because the touch screen unit is slightly displaced, static build up on the gorilla glass causes issues with some unit?

HT15RT works perfectly

[Q] HTC Sensation Always powers off

Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao

asakurahao said:
Hi
just want to ask if anybody have encountered my problem with htc sensation.
my phone reboots and/or shuts off intermittently.
i had it fixed on the service center but still the problem persist.
i ask what action did they do, according to them they just re-flash it.
after a week the problem re-surfaces, would like to ask about your opinion on how to fix it. thanks in advance
best regards,
asakurahao
Click to expand...
Click to collapse
are you running custom roms?

Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.

Samson711 said:
Got the same problem and i know one other Person who does. Problem stopped appearing for some time and now its back worse than ever with random shutdowns even during calls. Running Stock HTC ROM not rooted or anything. Found some clues on the internet that it might be caused by a SW Update that came from HTC. Nothing for sure though. All i know is that i am seriously looking for another device at the moment. HTC and Android devices are annoying me more and more lately. No Official Updates (or they take 6 months), Compatibility Issues... The list grows longer every day. I used to love Android Phones, especially the HTC Ones but they appear to be stuck.
Click to expand...
Click to collapse
you have just been unlucky...i'm running custom roms and sometimes i get random reboot but now it is all ok!

send it back!
I had exactly this problem, phone kept turning off at random. Mine was totally stock, first time I sent it back they re-flashed but it started turning off again after about 2 weeks. I sent it back again, they changed the motherboard and its been working fine since then (touch wood!).

Also had random shutdowns. Got a new battery and the problem was gone. But now 4 months in on the new battery same thing starts to happen again. Beginning to thinks there's something wrong with the power management.
Sent from my HTC Sensation XE with Beats Audio using XDA

there is actually an issue on the power management, which is fixed with the ics update. If you can wait , you'll get an update from htc
if you cant, go ahead and flash a custom ics rom

I had the same problem before I bought a new battery and i hope it wont come back when the battery gets older. The problem was with 2G networks. If you turn the mobile network to WCDMA (3/4G) only in the settings, the phone shouldn't shut down. I hope the ICS update completely solves this
Sent from my HTC Sensation Z710e using XDA

I had the same problem as well. I flashed ICS and it would still shut off. I noticed it wouldn't ever shut off if it was just sitting on my desk except one time it shut off when on my desk and someone called and my phone vibrated. Turns out the battery connection wasn't tight enough and when moved around, it would lose power. I folded a small piece of paper to make the battery fit tighter and it hasn't shut off since (about a month)

Hi all, I have gone through this problem... I have done all troubleshootings S-off S-On different roms new sim car everything even flashed by service station not helped...on solution for random shut down for me was changing motherboard and after they changed my motherboard I haven't faced single issue... get board changed.
Issues
1) random shutdown
2)while calling some shuts down
3)If it shuts down it will again shut down imd. on 2-3 attempts then start properly.
4) when screen is off and u push power button u find phone down
5) Random shut down some time imd or it will not happen for for next 8-9 hrs.
Get mother board changed.

I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA

Try to remove micro sd card,test the phone and if it does work ok change the card,that was my solution.

3 users in my office are seeing this
3 sensation users in my office are seeing this too, the UE "powers up" when you attempt to wake the screen i'm taking logcat but i'm yet to determine if the phone is powering off at some time when the screen is off or when you attempt to wake it.
i am seeing the battery stats are all over the place after it boots up.
this does not happen when it is being charged.
the logcat from my phone sometimes say a process has crashed (latest 03-06 17:06:18.995 I/ActivityManager( 321): Process com.htc.ereader.drmengine (pid 2742) has died.) but not in the majority of my logs they just appear to stop,
if anyone is proficient at logcat analysis i can share a log taken of a failure.
the 3 users in my office have:
1X S off and ICS ARHD
1X S off and ICS (trips)
1X S off GB unbranded
any help would be gratefully received
**EDIT**
having just pressed the power button to wake the screen(19:00) the phone booted again i was able to check the logcat log file and it stopped logging at 18:02 so it appears to be crashing when going into sleep or when in sleep mode rather than when the wake command is issued
also: http://forum.xda-developers.com/showthread.php?t=1500966 looks like the same issue.

Same problem on HTC Sensation with ICS
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan

Hi
any news about this?. Is this problem caused by a hardware failure finally?
Thank you!.

krakou69 said:
I was experecing the same issue.
Random reboots or random shut down !
Never when my phone is charging, only when it is on battery.
But I'm trying something, the auto brigthness ! I desactivate auto brigthness, for the moment no ramdon reboots or shut down anymore, was testing 2 days now ! Perhaps try this solution !
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA

Hi,
I fixed my problem (random shutting down) setting my network mode to 3g only.
sylvesta696 said:
I set my brightness manually, never really liked auto, and still got random reboots
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse

as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA

as7 said:
Hi,
Sorry to crush your hopes for ICS solving the problem but I'm running Android Revolution 6.5.0, a custom ICS ROM, on my Sensation and I'm having the same problem. Never had it with the stock ROM, though.
Also, it's never happened when plugged-in or when the battery is full. Seems to me that it shuts down more frequently when the battery level gets lower.
Anyone experience it the same way?
Anyone solved the problem by replacing the battery?
Cheers,
Stefan
Click to expand...
Click to collapse
Im using custom ICS and getting this problem too. Another thread over here with similar problems:
http://forum.xda-developers.com/showthread.php?t=1475602
Defectus said:
Well I got my battery replaced. Worked fine for about 3 months. Now the issue is back. I think it has something to do with the power management on the phone wearing down the battery. When I plug in my charger I feel electricity in the back cover and a humming sound in my headphones. Somethings wrong with the hardware. Going to send my phone in now
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
I get a weird humming feeling too, like a vibration as you run your finger over the back. Whats also weird is that if im holding the phone and then someone runs their finger on my hand, they also feel the static/vibration feeling. However as soon as I put the phone down the vibration feeling goes. Its so weird, if I send the phone off I'll be phoneless for weeks!

Very simple solution
Hi guys,
Most of us (myself included) are sometimes blinded by our knowledge of custom roms to not try the most obvious fix for this finally very simple issue...
I have a park of about 20 HTC sensation on my company and had the problem on several of them (mine is running a CM9 nightly , but all the others are stock). Had the motherboard/battery replaced on some of them, tried many settings (and on my phone, different roms) but it only offered a temporary and random improvement. I found the solution on a forum and I'm ashamed I never found it earlyer as it's so simple:
Remove your back cover and place a spacer (the thickness of one or two visit cards) between the top side (right part, just opposite to the connector) border of the battery and the chassis. This will ensure that the battery presses a bit harder on the connector. Without the spacer, you may notice that the battery is in a slightly skewed position, not totally parallel with the compartiment and therefore not pressing hard enough on the connector. We never had an unexpected shutdown since then !!!

[Q] Samsung Galaxy SL i9003 screen unresponsive

the touchscreen of my samsung galaxy SL i9003 stops responding about 5 seconds after i unlock the screen.
I have done factory reset but problem still persists. Please help.

PTMensah said:
the touchscreen of my samsung galaxy SL i9003 stops responding about 5 seconds after i unlock the screen.
I have done factory reset but problem still persists. Please help.
Click to expand...
Click to collapse
Is your phone in warranty?

can you give us some basic information? such like rom & kernel version, wether you rooted and ade using cputuningtools or something like that.
if you are under stock rom(original samsung & all further updates over kies) and u have done nothing unnormally so far i would recommend use the warranty too; )
Sent from my GT-I9003 using XDA

thanks guys
i have not rooted or changed the stock rom
i only factory reset it when the problem started
i just discovered that when i plug in the charger the touch screen works normally but does not respond to touch when not charging

PTMensah said:
thanks guys
i have not rooted or changed the stock rom
i only factory reset it when the problem started
i just discovered that when i plug in the charger the touch screen works normally but does not respond to touch when not charging
Click to expand...
Click to collapse
I had the same issue. I got my touch panel replaced by the Samsung guys. That's why I was asking whether your phone is under warranty or not.
Sent from my SIII looking SL
....
...
I'm more on XDA than FB...

Here we go, this proves this has nothing to with CM9, this guy is on stock.
Many people are blaming CM9 for this and claiming it caused the problem.
It's a hardware defect.

Skander1998 said:
Here we go, this proves this has nothing to with CM9, this guy is on stock.
Many people are blaming CM9 for this and claiming it caused the problem.
It's a hardware defect.
Click to expand...
Click to collapse
Agree. :good:
I'll wait for a few weeks or till the phone is usable for the kernel 3.0. :fingers-crossed:
If not then no other option but create a Rs.5000 hole in my pocket. :crying:

Same case with me... Bought the i9003 March 2011.
I'm on DDKP3 and around the same time as the OP, my touchscreen started to act strange... responsive only when charger is plugged in. Tried factory reset, but problem came back after some hours!
If this is a product-wide issue, then I guess sammy should replace it for free, even if it's out of warranty... too busy to go to the nearest service cenrter, will check later.
Till then, please keep me updated how it goes for you.
---------- Post added at 02:31 PM ---------- Previous post was at 02:24 PM ----------
Just wondering, if a reflash of DDKP3 via ODIN or any custom ROM would solve the issue... please suggest.

I guess the sensitivity settings (or something like that) has changed without you knowing. Don't know if it is the same as s2 but in s2, sensitivity of the phone not plugged in the charger and plugged in has different settings. So maybe the settings for it in your case (unplugged) has changed but not on the plugged in settings. It's all in the kernel btw.
Sent from my GT-I9100 using xda premium

^^^ So what do you suggest?

agnivo007 said:
^^^ So what do you suggest?
Click to expand...
Click to collapse
Maybe asking a kernel dev if the values changed or what not. If i'm correct then it's a software problem, if not then maybe a hardware problem.
Sent from my GT-I9100 using xda premium

Same problem!!!
It happened last week when my phone surprisingly started showing this problem. After unlocking the phone the screen becomes unresponsive. In my case it is just 1-2 secs after unlocking the phone.
It lasted for a day, I tried flashing different ROMs. I was on XXKPE when it happened. And than suddenly my phone started working fine until yesterday when this thing again happened and the problem still persists (I am still on KPE). I dont know what to do.
I think it can be some software problem as the screen and touch keys do work for some time before becoming unresponsive and even the logcat shows no problems for the touch screen. I am going to try more ROMs now. Will keep you posted.

Possible solution !!!
Friends, I think I found a possible solution for this issue. Though it seems to work for me... I have to keep the phone under observation for some days until I can say it's the final solution.
A similar thread: http://forum.xda-developers.com/showthread.php?t=1695149
The possible cause for the touch screen going unresponsive seems not to be a hardware/software glitch; but environmental issue! And it doesn't depend on the ROM your'e running.
I noticed that most people from India having this issue say that this problem started in June, when the rainy season starts and it gets humid and damp.
In fact my phone showed this issue when it had rained for the last 2 days and it was very damp and humid inside the house.
You can do the following:
1. Take out the back cover, memory card, SIM and battery.
2. Place the backside of the phone near a hot air source (on top of a running CRT TV/monitor, hairdryer, laptop fan vent) for sometime.
3. Reassemble and check if the problem has gone away.
Do not panic if the handset gets a bit hot in the process!
In my case, I left it on the top grille of a CRT TV for a day which ran for 8hrs.
Do let me know if this works for you...

Flashing the ROM does not solve the problem
neetinnagap said:
It happened last week when my phone surprisingly started showing this problem. After unlocking the phone the screen becomes unresponsive. In my case it is just 1-2 secs after unlocking the phone.
It lasted for a day, I tried flashing different ROMs. I was on XXKPE when it happened. And than suddenly my phone started working fine until yesterday when this thing again happened and the problem still persists (I am still on KPE). I dont know what to do.
I think it can be some software problem as the screen and touch keys do work for some time before becoming unresponsive and even the logcat shows no problems for the touch screen. I am going to try more ROMs now. Will keep you posted.
Click to expand...
Click to collapse
I've sent the phone to the samsung guys who have flashed the phone twice but the problem still persists.

PLs keep us updated
agnivo007 said:
Friends, I think I found a possible solution for this issue. Though it seems to work for me... I have to keep the phone under observation for some days until I can say it's the final solution.
A similar thread: http://forum.xda-developers.com/showthread.php?t=1695149
The possible cause for the touch screen going unresponsive seems not to be a hardware/software glitch; but environmental issue! And it doesn't depend on the ROM your'e running.
I noticed that most people from India having this issue say that this problem started in June, when the rainy season starts and it gets humid and damp.
In fact my phone showed this issue when it had rained for the last 2 days and it was very damp and humid inside the house.
You can do the following:
1. Take out the back cover, memory card, SIM and battery.
2. Place the backside of the phone near a hot air source (on top of a running CRT TV/monitor, hairdryer, laptop fan vent) for sometime.
3. Reassemble and check if the problem has gone away.
Do not panic if the handset gets a bit hot in the process!
In my case, I left it on the top grille of a CRT TV for a day which ran for 8hrs.
Do let me know if this works for you...
Click to expand...
Click to collapse
Thanks.
Pls keep us updated

Problem Solved!!
Thanks to agnivo007.
I guess the climate is the only reason. I used his method to heat up my phone a little bit by charging it enough. Than it started working fine. No problems since then. Lets see.

ephraim033 said:
I guess the sensitivity settings (or something like that) has changed without you knowing. Don't know if it is the same as s2 but in s2, sensitivity of the phone not plugged in the charger and plugged in has different settings. So maybe the settings for it in your case (unplugged) has changed but not on the plugged in settings. It's all in the kernel btw.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
But changing the panel solves the issue..
The kernel won't reset itself if you change the screen.

Skander1998 said:
But changing the panel solves the issue..
The kernel won't reset itself if you change the screen.
Click to expand...
Click to collapse
ephraim033 said:
Maybe asking a kernel dev if the values changed or what not. If i'm correct then it's a software problem, if not then maybe a hardware problem.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Sent from my GT-I9100 using xda premium

Touch Screen non-responsive Problem
I had the same issue and when i dismantlement the thing, came across a small batter. could this be the reason? Cos while charging this battery is not used but when running with battery, this small dry typed batter can be in use.

Found Any Solution
Could any 1 find a solution for this matter?
If so pls. update. Mine is still there.
I can't get rid of it.

[Q] Touchscreen stops working

Okay so this is ROM independent, and has been happening over the course of 2-3 months (with varied roms and many wipes). What will happen is that when I unlock the phone, rarely, (I'd say 1 in 100 times, maybe more) the touchscreen won't work. Usually if I leave it alone for a while, when I go to unlock it, it works again. But usually, I'll have to force reset the phone and then it'll work. It is nearly imposible to recreate this problem, it just randomly happens. My phone doesn't have water damage, and only has some nicks on the cornes from small drops. Anyone know what is happening?

This is a known bug with s2w, some reports also say underclocking/overclocking/undervolting is causing the issue too. Either way, it's well known and there's no fix at this time except for disabling those features or going back to stock kernel.

Ah thanks, had no idea
Sent from my One X using xda app-developers app

Nexus 5 Black Screen, But Still Working

So my Nexus 5 (a couple months ago) has started to just randomly go black. I get notifications and stuff, and the backlight but no display. Not sure what to do or what part to replace. Would flashing/rooting help at all?

Appears to be a hardware problem.
Was the phone every dropped or exposed to water/moisture? Possible loose connection inside?
No way to tell for sure if the phone needs a new screen unless you are able to test the motherboard in another N5.

audit13 said:
Appears to be a hardware problem.
Was the phone every dropped or exposed to water/moisture? Possible loose connection inside?
No way to tell for sure if the phone needs a new screen unless you are able to test the motherboard in another N5.
Click to expand...
Click to collapse
It's been dropped a couple times but not like any major drops or anything. Im pretty sure I checked all the connections inside and they were good. Im starting to figure out that the phone has to be off for a little bit then I have to charge it and turn it on and it works again

Sounds like it could be a damaged lcd or lcd connection. If it can work after being charged while powered off, could be battery or USB flex cable issue.

audit13 said:
Sounds like it could be a damaged lcd or lcd connection. If it can work after being charged while powered off, could be battery or USB flex cable issue.
Click to expand...
Click to collapse
OK thanks, ill have to look up some videos on how to check everything

Same problem
cocook2000 said:
So my Nexus 5 (a couple months ago) has started to just randomly go black. I get notifications and stuff, and the backlight but no display. Not sure what to do or what part to replace. Would flashing/rooting help at all?
Click to expand...
Click to collapse
The screen suddenly goes black and after force reboot every thung is fine. When screen was black i tried calling my no it ranged but i cannot answer thr phone.
It had happed around 5-6 times in a about a week with me.
Cant figure problem.
After reboot every thing is fine working normally

[email protected] said:
The screen suddenly goes black and after force reboot every thung is fine. When screen was black i tried calling my no it ranged but i cannot answer thr phone.
It had happed around 5-6 times in a about a week with me.
Cant figure problem.
After reboot every thing is fine working normally
Click to expand...
Click to collapse
Ya I figured out I have to reboot it a bunch of times then it will work

I think it might be the battery because this is my dad's old phone so it's been in use for a solid 3 years.. I wish I knew for sure though

So I have discovered that if my screen is on for a while the task bar at the bottom starts to shift up and down

Have you found out more about this? I think I have the same problem. My phone never turns black while I use it. But when the screen is off/sleeping, it sometimes won't turn on again. So a force reboot fixes it. Sometimes this happens a lot, some times it works fine a whole day.
Sent from my Nexus 5 using Tapatalk

tor0en said:
Have you found out more about this? I think I have the same problem. My phone never turns black while I use it. But when the screen is off/sleeping, it sometimes won't turn on again. So a force reboot fixes it. Sometimes this happens a lot, some times it works fine a whole day.
Click to expand...
Click to collapse
No I decided to send it into LG I'll update this when they tell me what's up with it

cocook2000 said:
No I decided to send it into LG I'll update this when they tell me what's up with it
Click to expand...
Click to collapse
OK!
I could also mention that this happen every time I unlocked the lockscreen on stock ROMs, and custom. But nameless ROM for some reason got it to this point at least. If any one have black screen on unlocking the block screen, try nameless rom...
Sent from my Nexus 5 using Tapatalk

tor0en said:
OK!
I could also mention that this happen every time I unlocked the lockscreen on stock ROMs, and custom. But nameless ROM for some reason got it to this point at least. If any one have black screen on unlocking the block screen, try nameless rom...
Click to expand...
Click to collapse
So what your saying is to try the rom and see if it fixes it? Can I have a link or something, I don't know much about roms

cocook2000 said:
So what your saying is to try the rom and see if it fixes it? Can I have a link or something, I don't know much about roms
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Maybe, I don't think so. My phone was useless, black screen on every screen unlock. But namelessrom took that away, so that tip about nameless was for those who have the same black screen I had earlier. But now I have the same black screens as you do. Anyway, if you want to try it out, nameless-rom.org
Sent from my Nexus 5 using Tapatalk

Happens with my nexus too. The screen goes blank randomly ..... But i have managed to deal with it.

Its happan to me also, with 4 nexus 5 of my family.
Is a firmware problem?

I'm trying to buy a new flex cable to see if it will help I'll update when I find out

You're replacing the USB charging flex cable? If you are, be careful with cheap third-party replacements as I have read reports of people having issues with charging, signal, or speaker functionality after installing the cable.

tor0en said:
Have you found out more about this? I think I have the same problem. My phone never turns black while I use it. But when the screen is off/sleeping, it sometimes won't turn on again. So a force reboot fixes it. Sometimes this happens a lot, some times it works fine a whole day.
Sent from my Nexus 5 using Tapatalk
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Ya so i sent it to LG finally and the diagnostic said that it was a flex cable issue which I was sure that it was anyway but I have a confirmation now

I've had a similar problem when my display suddenly started failing. First, there was colourful bands over the working display, then colourful static only and then black with backlight only. Bought a new phone, left it for a year and today after digging in the phone for a while I found a fix. The connection between the motherboard (the top bit) and the daughter board (the bit below battery with USB and connection to display) was somewhat loose and when pressed on, the display worked beautifully. I stuffed the insides with some tape to maintain pressure on the connection and phone works great.
Might not work for your problem, but it's worth a try if you're out of warranty and have tools to disassemble the phone.