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Nexus 5 screen died today + dangerously hot lower screen

Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?

thats something quite strange
let us know what google says about RMA and this issue

Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk

kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.

meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.

Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk

dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.

mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel

I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.

Is RMA/replacement applicable for Rooted and unlocked devices?

I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app

Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.

Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app

[Q] [HELP] Phone suddenly freeze and show weird screen

Hi, I have been looking all over the internet and search the xda thread but I couldn't find anything related to my problem.
So this morning when I wake up, I turned on my phone and after I used it for awhile suddenly my phone stopped working (freeze/hang) and started to reboot itself. After it reboots my phone's screen as per attached below.
The problem lasted for a day and started to driving me nuts!
Anyone experienced same problem?
I am running KK4.4.2 fyki.
Thank you very much for your kind help!

are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?

xBeerdroiDx said:
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
Click to expand...
Click to collapse
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..

hellyeahdykk said:
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
Click to expand...
Click to collapse
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?

Definitely hardware

teh roxxorz said:
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Click to expand...
Click to collapse
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?

this kinda looks like the static i was getting on screen on my n7 2012 when i let the battery get too low. charging it up and a few reboots fixed it. but im not sure if that's what is going on with yours

hellyeahdykk said:
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
Click to expand...
Click to collapse
I just got mine, 32gb from the playstore, a few days ago, and nothing like that.
If it's happening when your device is hot | overheating, you may wana see if you get it replaced.

It happened to me once. The phone was with his screen off and when I try to turn it on that exact same screen came. But it just happened once, also I experienced random poweroffs and reboots. I did a factory reset and power off issues and freeze stops, but had one reboot once I start installing my apps. I think its a software issue but I'm not sure.
Sent from my Nexus 5 using Tapatalk

I'm glad (and kinda of sad) to know that I'm not the only one with this issue.
The problem started about two weeks after I bought mine(Telus). It's done this about 5 or 6 times,randomly.
I found that having someone call me will "unfreeze" the device and the screen gets back to normal.
The first couple times it happened, I was running stock 4.4.2. I since rooted it and installed Xpposed/GravityBox and I'm still getting the problem...
I think that I'll have to return it...

Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it

Same problem
jakov.90 said:
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Click to expand...
Click to collapse
Hi, I have the exact same problem, I posted a video on youtube /watch?v=m0EkC_ak01g but I got to the same conclusion that it might be a GPU issue. So there is nothing I can do right?, the worst thing is Im in Argentina and LG dont take my warranty because I bought it in Germany. So there is absolutely nothing I can do?, I know how to avoid the flickering a little bit, when I hit "Ok Google" button it seems responsive and as long as I touch the screen it works (you can see it in the video) but as soon as I stop touching it, after 2-3 seconds it becomes unresponsive again, and when I say unresponsive Im saying the screen doesnt reflect what Im doing, I can still push the buttons and all. So Im not 100% sure its a GPU issue, but a software too. Thanks.

Nexus 5 extremely slow and stutter from boot after screen replacement

Hi, I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
Maybe I damaged something on the mainboard?
I also made a video to explain the problem:
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
thanks to anyone who will help me, I'm almost giving up

RedMaio said:
Hi, I replaced myself the screen (preassembled screen+digitizer+frame). After the replacement everything worked perfectly for like two hours when i rebooted it, from then on it is extremely laggy and stutters from boot animation, and when I press the power button (or when the screen shuts down), the phone itself shut down. In bootloader it doesn't seem to have problems.
I checked every connection inside the device (I've disassembled ad reassembled it several times).. thinking of a software problem, I've flashed marshmallow stock rom frist, and kitkat 4.4.4 then... but it's the same with any factory image.
Maybe I damaged something on the mainboard?
I also made a video to explain the problem:
with a lot of patience I set up a google account and downloaded cpu-z to see if maybe temperature sensor where giving wrong information to the system, but they're fine and everything seems to work propely aside from the stutter.
thanks to anyone who will help me, I'm almost giving up
Click to expand...
Click to collapse
It's probably touch lag from the new screen, u probably got a bad one, contact who sold it to u, get a new one
Sent from my Nexus 6 using Tapatalk

soupysoup said:
It's probably touch lag from the new screen, u probably got a bad one, contact who sold it to u, get a new one
Sent from my Nexus 6 using Tapatalk
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Click to collapse
I thought of that, but the fact that the haptic feedback (like the one you have entering app drawer, or returning home) is perfectly sync without lags made me think the touch was ok... and even twrp recovery was working smoothly (coudn't show in the video since I factory flashed kitkat)

RedMaio said:
I thought of that, but the fact that the haptic feedback (like the one you have entering app drawer, or returning home) is perfectly sync without lags made me think the touch was ok... and even twrp recovery was working smoothly (coudn't show in the video since I factory flashed kitkat)
Click to expand...
Click to collapse
What about stock Marshmallow?
Sent from my Nexus 6 using Tapatalk

soupysoup said:
What about stock Marshmallow?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
with 6.0 shuts down after boot animation (and reproduces it stuttered like the kitkat one in the video).
Right after the screen replacement, stock marshmallow was working fine for a while

That's very strange indeed, OK so try this, go into developer setting and check disable HW overlays, and check force GPU rendering, this will make the phone use the GPU for UI stuff, possibly fixing ur studdar, let me kno
Sent from my Nexus 6 using Tapatalk

soupysoup said:
That's very strange indeed, OK so try this, go into developer setting and check disable HW overlays, and check force GPU rendering, this will make the phone use the GPU for UI stuff, possibly fixing ur studdar, let me kno
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
OK, I've just tried... can't tell any differences.
I was thinking that the main way to solve this could be to investigate on the fact that turning off the display (both with power button or by itself after 30sec), shuts down the entire device. Could this be an hardware failure? (maybe generated by a physical damage that I caused)
thank you BTW

RedMaio said:
OK, I've just tried... can't tell any differences.
I was thinking that the main way to solve this could be to investigate on the fact that turning off the display (both with power button or by itself after 30sec), shuts down the entire device. Could this be an hardware failure? (maybe generated by a physical damage that I caused)
thank you BTW
Click to expand...
Click to collapse
That's very weird, what did u replace, and how did u do the replace, did u do the frame as well, and when u took the batt out did it come out easy it did u fight with it, I've heard cases of this happening, and other issues caused by damaging the battery during a fix
PS, no problem man, I know exactly how u feel lol
Sent from my Nexus 6 using Tapatalk

soupysoup said:
That's very weird, what did u replace, and how did u do the replace, did u do the frame as well, and when u took the batt out did it come out easy it did u fight with it, I've heard cases of this happening, and other issues caused by damaging the battery during a fix
PS, no problem man, I know exactly how u feel lol
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
I bought a pre-assembled frame-display-touch. The battery came out easily even if I slightly forced it in the bottom. Anyway before replacement the battery was completely discharged... it has been completely discharged for almost two months since I broke the lcd in September. Left the phone disassembled on the desk for two days. After reassemble I plugged in a 2A Samsung charger to fill it up... initially everything was working properly, made a few photos with both cameras to check, a call and some random checks.. still on charge. On the second call I made, the microphone stopped working, so was the third... turned off the device, back on and everything was messed up like it is now.
Well a battery failure could actually make sense...
Inviato dal mio SM-T805 utilizzando Tapatalk

hey i have exactly the same problem with my nexus 5, i haven't opened it neither changed battery or screen but i'm suffering the same issue since a few days ago. have you managed to find a fix?. in my case it just started to do that suddenly. as in the video is totally unusable, i reinstalled latest stock firmware throught the recovery menu but with no luck, everything is ultra slow now
RedMaio said:
I bought a pre-assembled frame-display-touch. The battery came out easily even if I slightly forced it in the bottom. Anyway before replacement the battery was completely discharged... it has been completely discharged for almost two months since I broke the lcd in September. Left the phone disassembled on the desk for two days. After reassemble I plugged in a 2A Samsung charger to fill it up... initially everything was working properly, made a few photos with both cameras to check, a call and some random checks.. still on charge. On the second call I made, the microphone stopped working, so was the third... turned off the device, back on and everything was messed up like it is now.
Well a battery failure could actually make sense...
Inviato dal mio SM-T805 utilizzando Tapatalk
Click to expand...
Click to collapse

pyroxine said:
hey i have exactly the same problem with my nexus 5, i haven't opened it neither changed battery or screen but i'm suffering the same issue since a few days ago. have you managed to find a fix?. in my case it just started to do that suddenly. as in the video is totally unusable, i reinstalled latest stock firmware throught the recovery menu but with no luck, everything is ultra slow now
Click to expand...
Click to collapse
I didn't fix it eventually... but from my experience in fixing PCs, I believe that it could actually be a power issue related to either the battery or some power circuit.
If you've nothing to lose and some dollars to spend, you could try a new battery and see if it works!

Google NExus 5 will suddenly turned dark and will not start!

Hello,
yesterday I wanted to check my Nexus 5 phone, but it was all black. Since then it has just remained black, and it does not respond to the charger as I charge the phone and it just remains black. It has happened since then a few times that it vibrates as I use the "turn on" button on the right side, but nothing else happens, and the display doesn't show anything.
Has anyone got any idea what might cause the trouble? I maybe thought about the battery, but since it has accidentally vibrated a few times, it might be something else?
I hope someone can come with advise. The phone was almost fully charged as it went black yesterday.
Thanks a lot!

siggiboy81 said:
Hello,
yesterday I wanted to check my Nexus 5 phone, but it was all black. Since then it has just remained black, and it does not respond to the charger as I charge the phone and it just remains black. It has happened since then a few times that it vibrates as I use the "turn on" button on the right side, but nothing else happens, and the display doesn't show anything.
Has anyone got any idea what might cause the trouble? I maybe thought about the battery, but since it has accidentally vibrated a few times, it might be something else?
I hope someone can come with advise. The phone was almost fully charged as it went black yesterday.
Thanks a lot!
Click to expand...
Click to collapse
The screen connector may be loose. I happened on mine.
Sent from my F8331 using Tapatalk

Thanks
turner2914 said:
The screen connector may be loose. I happened on mine.
Sent from my F8331 using Tapatalk
Click to expand...
Click to collapse
Thanks for the advise. I do not think that is so, because the phone doesn't seem to work properly at all, meaning that it isn't just the screen that is dark. If I try to turn it on, it vibrates, but nothing else happens. It doesn't react as I connect it with a USB, and I can not use any functions on the phone. So, I have a feeling the problem is bigger than just the screen connector, but it still might be that you are right. Is the screen connector just about showing the picture, or is it also about reacting to whatever I might press at the screen?

have you recently fixed your phone using unoriginal parts? I had similar problems after replacing the back cover of my Nexus 5.

erryday said:
have you recently fixed your phone using unoriginal parts? I had similar problems after replacing the back cover of my Nexus 5.
Click to expand...
Click to collapse
What problems did you have after replacing back cover with unoriginal one? i use not original black back cover on red nexus 5 with all coils and antenas for over a year and i have zero problems at all. The signal got evem better

erryday said:
have you recently fixed your phone using unoriginal parts? I had similar problems after replacing the back cover of my Nexus 5.
Click to expand...
Click to collapse
Hello, I haven't made any changes to the phone at all, so no parts changed at all...

Black Screen Of Death

Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy

Power it down completely then plug in the charger.
If nothing shows on the screen it sounds like you lost some significant hardware... maybe just a connector.

toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
Same happened to my SM-N9860 unit when I woke up today. I about to unlock and the display suddenly went black screen. Did everything but no luck. I am also sure it's the display that's f***d up. The phone is still working - I can still access it in Dex and Link to Windows. This is my second Samsung phone with f**d up display for unknown reason. This is crap Samsung. Not expecting for this from an expensive flagship smartphone. I swear this is the last.

toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.

tribalfs said:
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
Click to expand...
Click to collapse
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.

blackhawk said:
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
Click to expand...
Click to collapse
Yeah. Very disappointing.

I can't believe it but my screen unexpectedly revives itself after a day.

tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...

blackhawk said:
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
Click to expand...
Click to collapse
Agree. But I am happy that it's working fine now and I hope it will not recur.

tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
hi im facing exact same thing in my N986 B Galaxy Note 20 Ultra. I had 10 percent battery left. i had put phone on charge and saw after 20 minutes and tghe screen was black.
Now its blackscreen can connect with tv via hdmi dex mode
but phone restarts after 10 minutes.
the touch seems fine as mouse function works phone is on but no display
can you tell exactly what you did when your phone revieved after one day
did u keep it on. charge all tiime tried reset or removed charging
or nothing and tried after 1 day
Edit After 24 hours of tapping slappingrebooting installing stock firmware. my display came back alive.
last thing was i was using phone in dex mode and trying to open close camera app rapidly by direct touch on screen. i dont know what worked but it saved my 300 dollars of screen replacement

I have exactly the same issue.
I was typing on whatsapp when suddenly screen get black. It was on friday morning. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
One day earlier I had an issue with the new magisk update. I freeze magisk manager wich was force closing but later, I managed to reinstall with dex and was working fine. Not sure if it's related.
I already flashed fresh stock Android R rom, wich I thought would solve any issues related to magisk or any other software issue.
24h after flash stock rom and keep force rebooting and taping, and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking, is it normal? I took off S-pen and microsd tray to see if it was the cause, but the noise still persists). No damage, water, or anything else. Only 2 months of use.
Display is still dead.
I'm draining battery now with some apps that also vibrate phone, to see what happens when full drained.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Any tips are welcome.
Thanks in advance.
Hope I have that lucky as well.

It happened to me again today. Surprisingly, a strong knock at center of the screen revived it again.

tribalfs said:
It happened to me again today. Surprisingly, a strong knock at center of the screen revives it again.
Click to expand...
Click to collapse
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...

blackhawk said:
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
Click to expand...
Click to collapse
Yes, obviously. Samsung already replacing displays of those who are having this issue.

tribalfs said:
Yes, obviously. Samsung already replacing displays of those who are having this issue.
Click to expand...
Click to collapse
Not good if there's a recall... crap QC is getting to be a bad Samsung habit.

Those of you with BSOD issues: Did you have intermittent wifi connectivity issues as well? My N20U had the 'connected to wifi AP but no internet' for the last month. Then today after unplugging the OEM charger, checking charge level, never picking the phone up from the desk, and returning to it 30 minutes later the BSOD had hit. No amount of hard restarts or waiting fixed it and it had to get shipped back. Just wondering if there is any correlation between the wifi issue and the screen going out, and if people should start sending their note in ASAP if the wifi problem occurs before the screen goes?

hello
i had the same problem (didn't have any Wifi issues before)
and after the screen went black for 2 day , it came back and worked for a few hours.. then went off again and Never came back
i tried everything, resets , cables , connecting to Dex or Hdmi , updating.. but Never worked
i went to Samsung and they said screen must be replaced ( will pay for it as i am out of warranty)
can you tell me what have you done or if anything worked for you?

My screen went black after a screen replacement. Only the front glass was broken not the digitizer or actual screen. From what I can tell it's not just the screen that's dead, it's the digitizer too. The S-Pen board underneath it all isn't even registering. When I plug it in the computer doesn't see it so Dex won't connect and there is no signal for HDMI to work. Had the USB port replaced just to be sure it wasn't a bad port.
It's like some one took the graphics card out of a computer and took the touch screen monitor. The phone still gets signal. It connected to my smart Fossil watch and I could answer calls and texts.
But the phone is 9 months old. And from what I've heard from parts distributors it's not the screen that's the issue. So now I have a new motherboard. Now I have to figure out how to program it....