Samsung Kies Back Up Issue - General Questions and Answers

I am running a completely stock Samsung Galaxy S II LTE SGH-I727R on Android 4.0.4 and the latest version of Kies. I started the back up process about 4 hours ago and it has yet to get passed the "Preparing..." screen. Is this a known issue, did I do something wrong, I don't know what to do! I am sending it in on warranty as I'm still in my first year and I wanted to back up everything prior to sending it in. Also, when doing the back up, I selected to back up everything. I am running Windows Vista Home Premium. Can anyone help me out?!

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[Q] Need Help

I have a 2 month old AT&T Captivate and about a month ago I loaded the Andromeda v2.0 MOD and love it. Everything was working fine until about a week ago when my external speaker stopped working. I turned to the Andromeda programmers and one of them had me upgrade to v1.2 but that didn't help and they helped me downgrade back to stock so I can turn the phone back to AT&T.
But along the way something happened and now the AT&T white flash screen just flashes on and off every two seconds. I've tried every process on this web site including building a JIG to force the phone into download mode but that didn't work either.
It's now in what I'm told is Bootloop. Does anyone have any idea how to get this crippled Captivate back to stock?
Thank you.
If it is just stuck at the white screen, take it back to AT&T for a warranty replacement. Tell them that you were trying to upgrade it to KB1 Froyo through Kies, when it failed. A bit unethical, I know, but the phone was going to go back anyway for the speaker issue.
Sent from my SAMSUNG-SGH-I897 using XDA App

Need help with SGS Captivate after rooting. (radio issues).

I rooted and have been running CM7 for months never had a problem. Earlier today I started having trouble sending texts so I updated from Nightly 71 to nightly 75 thinking I stumbled into a nightly bug (which happens often) and this did not fix the problem. So I went to an old nandorid backup from 7-18-2011 and restored because that particular backup has always worked perfect for me. Still this did not fix my problem.
Then I got my big boy shoes on and downloaded Heimdall and a stock image of Froyo 2.2 for my Captivate. I followed the directions and downloads from here.
This did not fix my problem. I am currently running a 100% stock version of the phone now so I cant possibly think of any other way to fix this problem other than taking it up to AT&T and asking them if there is any way to have it sent out or to receive a new phone. As I think there might be a problem with the radio inside the phone.
I can still send texts on and off but I can not use data. My mother has an SGS Captivate running stock Eclair 2.1 (never been rooted or flashed) and she has FULL bars while I alternate between 1 and none. What gives??
Have you tried a different sim card?
UPDATE: All the sudden my mothers phone and my friends phone (AT&T Iphone) are reporting the same type of service issues. Maybe it was a service outtage in my area and my phone just saw it first? This is getting stranger.
Seems like AT&T issue, just wait 1 or 2 days and see if everything goes fine.

Kies Back Up Issue

I am running a completely stock Samsung Galaxy S II LTE SGH-I727R on Android 4.0.4 and the latest version of Kies. I started the back up process about 3 hours ago and it has yet to get passed the "Preparing..." screen. Is this a known issue, did I do something wrong, I don't know what to do! I am sending it in on warranty as I'm still in my first year and I wanted to back up everything prior to sending it in. Also, when doing the back up, I selected to back up everything. I am running Windows Vista Home Premium. Can anyone help me out?!
And I'm afraid to cancel it at this point in case it messes something up with my phone.
I would cancel it. I don't think it will affect anything on your phone if it won't pass the preparing screen?
Try cancelling and then restart your computer. Then start kies then connect your phone.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

[Q] Problem restoring from Kies

Hello guys, I've had a Galaxy Note 10.1 since November and yesterday the backlight connection went. Basically you had to hold the tablet in a certain way for the backlight to come on and to use it. I thought the tablet was totally dead (perhaps the exynos problem going around) but then as I was packing it away the screen flickered on and I took my hand off it and it went off. So the problem seemed to be that a connection was loose or something. Anyway I backed up everything to Kies and went to Tesco to get a new one. They offered me a full refund or a replacement, so I took a replacement.
Now I've charged it up and when I try to restore my backups from Kies nothing happens. They are all there and it recognizes my Note 10.1. It is stuck at "Preparing to start restore process..." but after 2 hours it hasn't gotten anywhere. I've even tried selecting less items to restore but no luck. Does anyone have a solution to my problem? Thanks for your help!
Bump!
Sent from my GT-I9300 using xda app-developers app
Suggestion would be to try Kies or Samsung forum .
jje

Unable to update past 3.2

Hi everyone,
I recently brought in my galaxy tab for repairs, the back was heating up and there were random reboots happening. When I got the tab back, they had apparently replaced the battery.
I noticed since I got it back, that the android firmware is not updating as it usually does when I do a factory reset, I had it always on 4.0 (I think). I also noticed since I got it back that there is more memory on it? Perhaps they changed the memory too...
When I try to manually check for updates it says there are no updates available.
My tab is stuck on gingerbread 3.2, and needless to say, does not operate as well as it should.
I wanted to get your opinion on this before I bring it back to futureshop.
I cannot even run some apps well without lagging and force closes. This shouldn't be stuck on 3.2 as far as I know.
It has been 3 days now and no update. I am installing Kies and apparently Kies cannot provide updates until after Oct 13th, due to server maintenance. I am hoping this is the issue...
I have no root or anything on my device.

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