Keyboard causing tablet to shutdown? - Asus Transformer TF700

Is anyone having issues with the keyboard causing the tablet to turn off? It's not doing it while I'm using it just when I close it the tablet turns completely off sometimes. I've had the tablet for several weeks and had no issues but just got the keyboard a few days ago and now it has random shutdowns. Example: On break at work I closed my tablet and walked approximately 50ft to my workstation opened it back up to plug in the speakers to listen to Pandora and the tablet was off, not like stuck in sleep mode but completely off had to hold power for 1-2 secs it vibrated and thee boot logo came up. Would like to know if I should contact Asus or if it might just be a bug in the ROM.
Asus Transformer Infinity Champagne 32GB CleanRom 3.1 Odex

Happens to me sometimes, too.

Happens all the time here.
There is a thread about it.
No solution so far.
I have returned my tablet 3 times to my reseller (it's currently in their hands), who RMAed it to Asus once. I have no info about what they've done.
After the last RMA, it took 2 days before the trouble occurred again and it usually occurred after a 10-15mn sleep. After a few days it occurred instantly.
Tablet is full stock, wiped again and again, reflashed, whatever. Full charge, middle charge is the same.
I do hope for a replacement this time.

quietseb said:
There is a thread about it.
No solution so far.
I have returned my tablet 3 times to my reseller (it's currently in their hands), who RMAed it to Asus once. I have no info about what they've done.
After the last RMA, it took 2 days before the trouble occurred again and it usually occurred after a 10-15mn sleep. After a few days it occurred instantly.
Tablet is full stock, wiped again and again, reflashed, whatever. Full charge, middle charge is the same.
I do hope for a replacement this time.
Click to expand...
Click to collapse
That's a different problem, I was having having that issue when i was running earlier versions of CleanROM but since the 3.1 update I haven't had that issue. That issue the tablet is frozen or stuck in sleep my issue is the tablet is off completely. But there are are others in that thread posting about having issues similar to mine.
Asus Transformer Infinity CleanRom 3.1

Bluemgt06 said:
Is anyone having issues with the keyboard causing the tablet to turn off? It's not doing it while I'm using it just when I close it the tablet turns completely off sometimes. I've had the tablet for several weeks and had no issues but just got the keyboard a few days ago and now it has random shutdowns. Example: On break at work I closed my tablet and walked approximately 50ft to my workstation opened it back up to plug in the speakers to listen to Pandora and the tablet was off, not like stuck in sleep mode but completely off had to hold power for 1-2 secs it vibrated and thee boot logo came up. Would like to know if I should contact Asus or if it might just be a bug in the ROM.
Asus Transformer Infinity Champagne 32GB CleanRom 3.1 Odex
Click to expand...
Click to collapse
I think the shutdown may caused by a few issues, no don't considered every shutdown is the same. One maybe hardware, one maybe hardware. I suggest to try everything before you ship it back. In my case, I removed my keyboard dock and charge it over night BY ITSELF, then charge your tablet also by itself, put them together then I do a factory reset, then re flash a full Asus firmware. After that I never seen this issue again.

I'll try that when I get the chance but I turned the power save setting for the keyboard on and it stopped shutting down.
Asus Transformer Infinity (CleanROM 3.1 ODEX)

I've had my keyboard for a few weeks now. I shut the keyboard and open all the time. I have it so I can wake the tablet with the keyboard. Never had the tablet shutdown by itself. I'm stock, rooted and locked.

Related

[Q] WTF is going on with my TF101?

So I got my TF101 from MacMall on the eBay deal of the day yesterday and out of the box put it on the adapter. Once it was charged past 50% I ran the 3.2 update which completed without issues. Then I let it continue charging to 100% and took it off the charger and played with it briefly. Put it back in the box and carried it around for the rest of the day waiting to have a chance to use it/play with it but client needs came first. Get home that night (~6 hours since I removed it from the charger) and nothing. Black screen with nothing displayed in response to very long press of power button. Vol + and power = nothing. Figure that the battery is dead (crappy) and I will have to wait until the office in the morning to charge it since I left the block and cable there. Get to office this morning and put it on the charger and nothing still - no light to show charging and device does not turn on. Call ASUS support and after getting relative details and discussing situation it turns on fine for me (after I had tried for 15+ minutes) after disconnecting from charging block. I put it down to weirdness and move on. Now at home fully charged it is doing the same crap.
Any ideas?
Thanks!
Since updating to 3.2 my battery life is really bad too... Used to get a couple of days out of the tab and dock with frequent use... now it lasts maybe a day with barley any use.
You're experiencing the Sleep of Death.
brando56894 said:
You're experiencing the Sleep of Death.
Click to expand...
Click to collapse
Hi brando56894, do you know if this "sleep of death" is a problem with the 3.2 update? The post's in this thread are from members with new vanilla 3.1 Transformers.
My Transformer will arrive in a few days, I just want to avoid any pitfalls because the Transformer is a gift for my girlfriend. She is not a techie, and I would like her to love and use this ANDROID beauty.
Many thanks, Anil.
brando56894 said:
You're experiencing the Sleep of Death.
Click to expand...
Click to collapse
OK - thanks for the identification of the problem and a thread on what is being done to research/resolve.

TF Powering Off On Dock (my saga)

Hi Everyone,
So, I have posted a few times on here about various problems I have had with my TF (as well as positive things). Here's a little rundown of my woes that may help anyone with knowledge about these things help me figure out what's up with my tablet.
1. When I first got my tablet it was perfect. I had no problems whatsoever - screen was great, no software issues, hardware build was awesome. I bought a dock for mine as soon as I could get my hands on one and it too worked wonderfully.
2. My dock had the problem with it waking the tablet on key press even after they released the mobile dock fix. So, I sent it in for service. Had to pay my own shipping for them to fix THEIR hardware flub, but thought that's okay because when it comes back it will be perfect.
3. Took three weeks to get my dock back. Plugged it in and it worked fine with my tablet - charged up like it should, went to sleep and stayed asleep even on key press. The very next day, I go to work and my tablet won't turn on. Long story short, my tab had a problem where it would not go past 50% brightness when running on battery. The entire backlight would just die. Worked just fine on charging.
4. RMA'd the tablet. Took two weeks for them to fix. They replaced the screen.
5. Now, I am getting the sleep of death when my tablet is connected to the dock (not plugged into adapter). If I leave the tablet for more than 5 minutes in sleep mode, it will completely shut itself down. This happens with and without the mobile dock battery option clicked. It happens whether running stock rom unrooted or running another rom rooted (I have had Revolver running, currently running ARHD).
6. I have been on the phone forever with customer service trying to solve this problem following their instructions to the letter including completely wiping my machine. I refuse to send it in at my expense for a third time only to have who knows what else problems come back to me.
After all that, does ANYONE have any idea what's going on with my machine?
Thanks in advance for any help/advice/shoulders to cry on!
Popsicle
Sent from my Transformer TF101 using xda premium

Randomly Shuts Off / Won't Reboot

I've had my TF300 for a few months now. It's been unlocked since day one, and is currently running CM10 stable (probably going to try a 10.1 Nightly today). Recently it has been randomly shutting down. No warning or anything, I'll just be watching a video or browsing the web and boom, it's off. Screen is black and everything.
This wouldn't be THAT bad but it doesn't automatically reboot, and it's very difficult to get it to boot back up. I've tried holding the power button for over a full minute, every combination of vol+ and power and vol- and power, and most of the time (not every time), nothing seems to do the trick but sticking it on the charger for a while and leaving it alone. Then I'll just hit the power button like normal and it will fire right up. It's done this 3 times now.
So what do you guys think? Hardware or software issue? And despite being unlocked, do you think ASUS would warranty it if I restored the factory image, if it is a hardware issue?
Have you got it overlocked? If so, try turning the tablet down. Watching videos may be too much for the tablet if it's overclocked. Another way to see if it's software or hardware is to switch ROMs and see if it still does it. If so then it very well may be hardware related.
As for the the warranty, from what I understand, Asus will still cover hardware issues even if it's unlocked. I do not know from personal experience, only from what I've read here from other members.
Sent from my LG-LG855 using Xparent Green Tapatalk 2
wetbiker7 said:
Have you got it overlocked? If so, try turning the tablet down. Watching videos may be too much for the tablet if it's overclocked. Another way to see if it's software or hardware is to switch ROMs and see if it still does it. If so then it very well may be hardware related.
As for the the warranty, from what I understand, Asus will still cover hardware issues even if it's unlocked. I do not know from personal experience, only from what I've read here from other members.
Sent from my LG-LG855 using Xparent Green Tapatalk 2
Click to expand...
Click to collapse
Not overclocked, it was a thought that occurred to me, too, but it's just running the included CM kernel at the stock speeds. I'll give CM10.1 a try tonight and see if that resolves it. Thanks for the advice.
So I think I figured it out. This thing is straight up not reporting battery stats. I let it fully charge last night, and now after unplugging its been at 100% for about an hour of straight use and two (normal) reboots. Tried deleting batterystats.bin but it made no difference. I'm going to run it down and see what happens...
Still no go. It was totally fine until the battery hit about 45%, then shut off and was unresponsive. When I plugged it back in, the light blinked for a few minutes, then I was able to power it up like normal. Has the battery gone bad?
Try Installing STOCK ROM
I have the similar issues with CM10. But it doesn't happen when I am using it(playing games, surfing internet or watching movies).
It happens only when the tab is not being used for more than 2-3 hours. Pressing Power button doesn't do anything and I have to press the power button for at least 1 minutes to get it rebooted.
I installed Stock 10.4.2.18 rooted(http://forum.xda-developers.com/showthread.php?t=2033205) and I don't see that issue anymore.
Now I am trying CleanROM Inheritance 3.0.4(http://forum.xda-developers.com/showthread.php?t=2049322) to see how it goes as it is based on the Stock ROM.
Same exact happened to me yesterday...i was scared for a min or two...it finally booted back and been fine since...im on cleanrom unlocked and rooted no overclock
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I have the same problem, and my non-scientific observation leads me to suspect it was worse on the stock ROM. Also, I have this problem where wifi will not work (upon waking the tablet, it says wifi is off, though I had not turned it off), and I have to reboot it in order to get wifi to connect. I don't know if the issues are related.

[Q] TF700 completely dead and unresponsive

HI guys,
So I'm posting this as a vain last resort hoping that someone has had an issue like this before (and resolved it..)
I've had a tf700 for 6 months now. Never had any major issues with it hardware-wise.
About a month ago I got tired of waiting on Asus to update the firmware (and do something about the dreaded lag) so I unlocked and started using CM10.1 nightlies. Everything was vastly sweeter!
Yesterday, tablet was around 50% charge so I plugged it in for the train ride home. 10 minutes later I went to unlock it and ...nothing..nada...zip.
I figured it had locked up so I tried a soft reset. Then i noticed there was no indicator light even though it was plugged in.
Cue an increasingly desperate sequence of trying ever reset option I could find:
Power for 10, 20, 30, 60 secs... nothing.
Power + down vol... nothing.
Power + up vol... nothing.
Pinhole Reset button... nothing.
Plugged into pc ... nothing (not detected by PC)
Checked the charger was working on the dock ... all OK there.
Tried docking the tablet .. no effect.
Tried charging through the dock ... nothing.
Tried leaving it plugged in overnight... nothing.
Basically, there is no sign of life at all (including charging indicator light).
I'm presuming I'll have to go down the RMA route but thought I'd throw it out there for opinions / suggestions.
Thanks
Orko
Ouch.
When not even the charging light comes up... I think you indeed have an RMA to call in. I'm sorry for your loss.
Today I also have the same problem.
On the train on my way to my work i read my newspaper on my tablet, put it of to go to my work, 10 minutes later when I push the power to put it on, NOTHING.
Long press, even everything listed above, nothing happens even no charging led.
I have put cleanrom on the tablet and that worked fine, no more lag much faster, nog random reboots, but now I don't have any warrenty because it is unlocked.
I am really dissapointed now, buying a new one without unlocking is really no option because the standaard TF700 is way too slow.
700 euro waisted...
http://forum.xda-developers.com/images/icons/icon9.gif
Had you both used an overclocked kernel? Which kernel was in use anyway?
MartyHulskemper said:
Had you both used an overclocked kernel? Which kernel was in use anyway?
Click to expand...
Click to collapse
Hadn't messed with the stock kernel ... think the firmware was 10.4.4.23
Had you both plugged them in to charge on the train? Could the cause be dirty power frying something in the tablet?
Sent from my SCH-I535 using Tapatalk 2 Beta-5
carteje said:
Had you both plugged them in to charge on the train? Could the cause be dirty power frying something in the tablet?
Sent from my SCH-I535 using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Mine was in my office..... Plugged in to a surge protector for good measure.
I see some painful (and expensive) RMA action in my future
This just happened to me as well. I plugged it in last night, and when I went to use it today... nothing. Completely unresponsive, no charging light indicator or anything. Though mine was completely stock, still locked and un-rooted.
Funny that earlier this morning, I had a crack;ing sound from my unit as well, and it acted up afterward. I ascribed it to fooling around with H's kernel too enthusiastically -- I sincere hope we haven't gotten an epidemic of fried Infinities on our hands. The digital equivalent of the zombie apocalypse. :S
Wow another user pm'ed me yesterday with the exact same issue. Unit just died. No power to boot.
How can 4 people all suffer the same problem in one day???? :silly:
sbdags said:
Wow another user pm'ed me yesterday with the exact same issue. Unit just died. No power to boot.
How can 4 people all suffer the same problem in one day???? :silly:
Click to expand...
Click to collapse
Mine went into a bootloop. I struggled to get out of it, because most of my files reside on the microSD and not on internal storage (some older files and backups live there). I was on data2sd initally, but decided to flash normally to determine the problem (suspecting a damaged partition on the microSD) -- the moment I removed the microSD card, the unit would boot fine, but after inserting it again, bootloop. I only saw the very first ASUS logo, before the revolving circle comes up, for just a few seconds, and reboot -- rinsed and repeated that sequence a few times while I was recovering my jaw from the floor. Whenever I flashed the data2sd mod for CROMI, I was screwed, obviously. I have flashed over a dozen times -- one of the definitions of clinical insanity is repeating behaviour while expecting a different outcome every time. You go figure. Fortunately, it was only temporary (at least, I'd like to think so, thank you!).
In the end, I ended up keeping a normal and perfectly functional install, for I still had the 2.5h commute to home from the night shift -- yes, this was towards the end of a night shift :S -- so I could at least read for a bit.
After fomatting everything yet again -- including giving the microSD a digital meltdown with gParted -- I finally got it working again, although I lost nearly all new data since the last backup. Those were mostly pictures from Reddit (earthp*rn, anyone?) and some TED talks, so while extremely annoying, it's not like I have lost pictures of my children or something...
Whew... It sure was an exciting day. Off to sleep now. G'night, people!
wtf? that is strange indeed. I thought it was just a bad power source but the surge protector post threw me off. that sucks, if there is a digital ghost running around which I wouldnt doubt, better keep your tabs protected. I also have heard my tablet crack and pop a coulpe of times since havig flashed multiple roms and kernels on it but nothing with the on mechanism breaking. maybe try going to one of those electronic fixer upper places nd see if they can open it up and see what components got fried
*Caution with the overclocking to everyone that's trying it.
Download and install an app that keeps an eye on processor temps.
My tablet runs hot OC'ed so I got in the habit of watching out for extremes.
Wel,
My kernel is TF700: Clemsyn 1.5 - 1.8ghz 650GPU Kernel and I use it always on 1.5ghz.
when It happened it was not connected to a charger, I just put it of on the train and tried to put it on 10 minutes later.
I don't do anything special with my tablet, just reading pdf, newspaper, foto's mail and facebook.
I always put it in a pretective sleeve, I always handle it with care.
And now just SUDDEN DEATH the only way I can call it, because I did not do anything special.
I would like to remove the battery, I kinow for smartphones when nothing happens then a removal of the battery helps. But can't do that here.
:crying:
Is there no way you can make the battery empty so it will do a reset ?
where can you find the serial number on the tablet
Zuran said:
where can you find the serial number on the tablet
Click to expand...
Click to collapse
On the sticker near the charging port that says "S/N:".
TF700 dead
I have the same problem. My infinity is unlocked so the warranty is void. One day it just turned off. It will not charge. No charge light. I've tried everything listed here but nothing. I tried a new charge cable, nothing. I even replaced the battery, still nothing. Disappointing for sure. I guess I'll keep it around until someone finds a cure. I'm gonna have to replace it, but definitely not anything else Asus.
My Infinity died too. After unlocking and rooting, I flashed the cleanrom with the 1,8ghz kernel. Everything was fine when I booted for the first time. Used the balanced profile to start with, but since the device felt very laggy and slow, I tried the normal profile. Didn't help, so I tried rebooting it with the new reboot menu I got on the powerbutton. Then the Infinity died. No charging light, no nothing. I ran it for about 10 min on the balanced, and like 5 min on the normal profile.
Mine died with about 30% battery. I clicked a notification and it went black. No charging light. No USB sound from PC when connected. No vibrate. Nothing. Was about 4 days from bestbuy return window closing. Returned no problem.
It was rooted and running stock kernal and had only been on for a few minutes.
Sent from my HTC PH39100 using xda app-developers app
It seems it is happening to people who run the overclocked kernal. So I will probably stay away from all oc kernals over reading this thread because I once had it on my tf700 but will never again. Sorry you guys lost your tablets
Sent from my ASUS Transformer Pad TF700T Infinity using Tapatalk HD
Rom: CleanRom 3.4.4

Tablet won't charge without being docked

This is probably a long shot and I'm assuming I will be doing an RMA, but thought I'd ask anyway...
I just noticed that my tablet will not charge without being docked. I typically always keep my TF700 docked and only detach the tablet every so often (to play games on the crapper, or in bed, etc.) A few nights back, I decided to charge it without putting it back in the dock. Woke up and it was dead. No charge. Put it in the dock and plugged the charger in. Charged fine. Thought it was just some fluke. Drained battery down to about 65% and gave charging just the tablet another shot. Nothing. Funny thing is, I noticed that if I turn the screen off, it will turn back on when I plug the charger in. It just doesn't charge.
When I use the charging USB cable to connect to my PC, the PC recognizes it just fine and the tablet kicks off ASUS PC sync tool.
Tried doing a cold boot. Didn't help. Haven't tried doing a factory reset yet, but will try that before I call ASUS for an RMA.
Since the charger works fine when charging the dock, it shouldn't be a charger issue. Since connecting the tablet to my PC with the USB cable works fine, the USB cable is good and the charging port on the tablet is at least recognizing connections (as well as the docking connection.)
I'm at a loss other than it's some sort of hardware issue with the charging port on the tablet that isn't working right for charging but is working fine otherwise.
Any help is appreciated before I bite the bullet and call ASUS.
Weird one.
I don't know the answer but have you tried a cold boot and full wipe? Just saying as that is what Asus will ask you to do.
Assuming you are locked stock as well?
sbdags said:
Weird one.
I don't know the answer but have you tried a cold boot and full wipe? Just saying as that is what Asus will ask you to do.
Assuming you are locked stock as well?
Click to expand...
Click to collapse
Tried a cold boot but not a full wipe yet. That is my next step before calling Asus if I can't figure out any other way.
Edit: Also.. Yes, thankfully I left the tablet all stock to keep the warranty. I actually only have a TF700 because I was able to exchange my TF201 after that whole debacle. Needless to say, I'm probably done with Asus products.
Update: This morning I woke up and opened the tablet (it was docked) and the tablet and dock were very warm. The screen was also lit but frozen and the power button did nothing. Never had this happen before. Was able to reset it with the pinhole reset button and tablet cooled down and acted normal. I tried a factory reset to see if it changed anything with the charging issue, but it didn't.
Contacted Asus and got an RMA number.
z33tec said:
Update: This morning I woke up and opened the tablet (it was docked) and the tablet and dock were very warm. The screen was also lit but frozen and the power button did nothing. Never had this happen before. Was able to reset it with the pinhole reset button and tablet cooled down and acted normal. I tried a factory reset to see if it changed anything with the charging issue, but it didn't.
Contacted Asus and got an RMA number.
Click to expand...
Click to collapse
No matter whatNRA brand you buy there will always be issues however the tf700 is the best tablet out there when nodded.
Tylor
Sent from my ASUS Transformer TF700T Infinity Pad Using Tapatalk HD
Rom: Stock 4.2.1 Rooted.
UPDATE FOR TF700 USERS!!! AND THE 4.2.1 UPDATE http://forum.xda-developers.com/showthread.php?t=2204100
Just a final update for anyone who runs into the same issue. I just got the tablet back from Asus and it is charging fine now. Hopefully it stays this way. No idea what they did to fix it as it just says they repaired it in the description. Took 15 days for the whole RMA process.

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